[Q] Phone turns self off - Galaxy S II Q&A, Help & Troubleshooting

Hello,
i have this problem:
when i use my phone for a bit, there appears strange horizontal lines running across display a then it turns off. When i start phone again it shows that it has only 1% of battery. I have neat rom and previously i had resurrection remix a it had same problem.
I will appreaciate any advices.
Thanks

vagabang said:
Hello,
i have this problem:
when i use my phone for a bit, there appears strange horizontal lines running across display a then it turns off. When i start phone again it shows that it has only 1% of battery. I have neat rom and previously i had resurrection remix a it had same problem.
I will appreaciate any advices.
Thanks
Click to expand...
Click to collapse
Seems like a hardware issue mate! Does it occur on stock roms also? When did it start? Did the phone suffer any physical or water damage before?

Replace battery first, replace usb board/port second. If they don't work, take it to someone who knows what they're doing/can diagnose it.

immortalneo said:
Seems like a hardware issue mate! Does it occur on stock roms also? When did it start? Did the phone suffer any physical or water damage before?
Click to expand...
Click to collapse
Thanks for response.
on stock it wasnt happening. But i had stock rom just for two days and then i changed it. On neat rom it started after few days since i installed it. And there is one more problem: when the lines appears, the battery start to extremely drain a singal (carrier) dissapears. When i turn screen immediately off, after few minutes signal reappears.
The phone maybe fell few times, but not in water.
Okay, ill try to buy new battery and well see.

Related

HELP. backlight wont turn off.

MY screen backlight will not turn off. It goes from dim to bright, every few seconds. I cannot get it to turn completely off either, when i hit the endcall key the screen goes black then it comes right back on by itslef. I have no programs running in the background. I have soft reset the phone, even taking the battery out. The screen goes off fine while charging. I have also tried cleanRAM on level 3, with no sucess. I dont have any special ROM, just CHT2 and various mods. Any help please!
I know you probably do not want to hear this, but if you have checked your display settings and the are all good. Then it is probably time for a hard reset.
yea, i was starting to mentally prepare for that now. the problem is seeming to "chill out" alittle. its not doing it as bad as it was yesterday. i thought it fixed itself for awhile today, then it started doing it again. it drains my battery so fast when that happens. its like a pulsing from dim to bright until i push any button or on the screen. thanks for your help. if you think of anything else let me know.
same problem
Hi!
I have a same problem!!!! I am using energy rom...But I think it does not matters. I already did hard reset and it didnt help!!!! And there is nothing wrong with buttons, becouse, when I push them they normally light up, but in this process u described( totally same in my phone ) Thew display just go bach to light, but lights on buttons not...So there isnt problem with bad connection or so.... I am really in **** with this And it wont be better man believe me...Got it almost week...sometimes its better but..... ANYONE PLS HELP!!!
airhuri said:
Hi!
I have a same problem!!!! I am using energy rom...But I think it does not matters. I already did hard reset and it didnt help!!!! And there is nothing wrong with buttons, becouse, when I push them they normally light up, but in this process u described( totally same in my phone ) Thew display just go bach to light, but lights on buttons not...So there isnt problem with bad connection or so.... I am really in **** with this And it wont be better man believe me...Got it almost week...sometimes its better but..... ANYONE PLS HELP!!!
Click to expand...
Click to collapse
If a hard reset didn't help you, then you have a hardware issue for sure.
i've noticed on mine, if it starts acting up. I put it on the charger for a sec. then it acts normal after i disconnect it. Do you think this could be from water damage? I havent gotten any water on my phone that i know of, though.
tippingvan said:
i've noticed on mine, if it starts acting up. I put it on the charger for a sec. then it acts normal after i disconnect it. Do you think this could be from water damage? I havent gotten any water on my phone that i know of, though.
Click to expand...
Click to collapse
Kinda sounds like you may not be getting correct voltage to your screen or out of your battery. I say this cause you mentioned plugging in your charger helps for a little while. Have you had a good look at your battery pins on your HD2?
There is nothing wrong with pins...Today my phone work better....But still sometimes keep screen on...what a mystery...
did a hard reset, nothing changed. called tmobile, got a replacement coming, no charge. guess thats the only way.
tippingvan said:
did a hard reset, nothing changed. called tmobile, got a replacement coming, no charge. guess thats the only way.
Click to expand...
Click to collapse
So, that sounds like a HW problem, lucky enough to get free replacement
unfortuntly it wont work for me (( Cause i did HSPL and stuff..... But I noticed, that sometimes when i start to charge my phone it actually gets better for some time... Any thoughts?
Or can u pls ask the t-mobile for me where was the prolem in your phone? Thanks..
airhuri said:
unfortuntly it wont work for me (( Cause i did HSPL and stuff..... But I noticed, that sometimes when i start to charge my phone it actually gets better for some time... Any thoughts?
Or can u pls ask the t-mobile for me where was the prolem in your phone? Thanks..
Click to expand...
Click to collapse
You can remove HSPL and revert it back to SPL by using the HSPL utility, remember it asked which version you want to install. Just click on the link in my sig for HSPL. and download it. Then rum the utility and select the correct SPL version for your current ROM.
Or flash the stock ROM for your HD2 via SD card. Go to the link below to learn how.
http://forum.xda-developers.com/showthread.php?t=681317

I need somebody help! Something wrong in my Vibrant

Last week i flashed my Vibrant to 4.0.3 and i found some times i can't use half left vibrant's screen, but when i turn off screen and turn on i used ok. Then i tried another ics 4.0 custom but this problem happened again. But when i used stock rom or 2.x.x mod my vibrant is ok. Can you help me what happen with my vibrant.
I'm sorry because i'm not good at english
Siri.nguyen said:
Last week i flashed my Vibrant to 4.0.3 and i found some times i can't use half left vibrant's screen, but when i turn off screen and turn on i used ok. Then i tried another ics 4.0 custom but this problem happened again. But when i used stock rom or 2.x.x mod my vibrant is ok. Can you help me what happen with my vibrant.
I'm sorry because i'm not good at english
Click to expand...
Click to collapse
Just to be clear, do you mean that your phone doesn't register your fingers touching the screen on the left side of the phone sometimes?
I would suggest downloading the free app "Touch Test" which shows a grid that not only shows where you are touching, but the path of your slides across the screen. If the phone begins to act up again, you can open the act and see if and where the screen is cutting out in the grid. Aside from that, it might simply be that you need a replacement and its coincidental that it was acting up along side you running a 4.0 rom.
Xenoism said:
Just to be clear, do you mean that your phone doesn't register your fingers touching the screen on the left side of the phone sometimes?
I would suggest downloading the free app "Touch Test" which shows a grid that not only shows where you are touching, but the path of your slides across the screen. If the phone begins to act up again, you can open the act and see if and where the screen is cutting out in the grid. Aside from that, it might simply be that you need a replacement and its coincidental that it was acting up along side you running a 4.0 rom.
Click to expand...
Click to collapse
Ok i have tried touch test. I found when i sliced from the left to right, i saw the line appeared from the middle of screen, but when i sliced form the right to the left, the line appeared all screen? But it's not happen usualy. Just 10 to 15 second. May some hardware problem
Siri.nguyen said:
Ok i have tried touch test. I found when i sliced from the left to right, i saw the line appeared from the middle of screen, but when i sliced form the right to the left, the line appeared all screen? But it's not happen usualy. Just 10 to 15 second. May some hardware problem
Click to expand...
Click to collapse
That is the oddest thing I have ever heard lol
It really might be a hardware issue man...I can't think of how it could be the rom. I mean, sure you might occasionally
have an unresponsive touchscreen....but only half the screen working?? That's just weird Oo I'll keep looking around for answers though man
but thus far I've found very little.
Good luck
Xenoism said:
That is the oddest thing I have ever heard lol
It really might be a hardware issue man...I can't think of how it could be the rom. I mean, sure you might occasionally
have an unresponsive touchscreen....but only half the screen working?? That's just weird Oo I'll keep looking around for answers though man
but thus far I've found very little.
Good luck
Click to expand...
Click to collapse
Ok! Thanks you so much. I will make a short video when it happen again.
Siri.nguyen said:
Ok! Thanks you so much. I will make a short video when it happen again.
Click to expand...
Click to collapse
I have a video but i'm new member i can't send link to my post. I will sent to your inbox. tk
Okay, so that anyone else that happens to come to this thread is on board, here is the video that shows his problem:
http://www.youtube.com/watch?v=5xDolJhmDog&feature=youtu.be
As you can see in the app, if the origin of the trail is on the right side of his screen, the swipe is recognized across over to the left without problem...if however the origin is on the left side of the screen, no touch is recognized until he reached the middle of the screen, at which point it becomes recognized.
I am still looking around for a similar problem, but thus far have few ideas. Typically, the screen either is totally unresponsive or momentarily unresponsive...never half and half, and especially with such weird rules. By this, I mean that obviously the left side of the device is capable of recognizing touches, since if he begins at the right side, it does just fine....the only problem is if he originally touches the left side, then it doesn't recognize it.
My guess: it could be a kernel issue.
I would try the following:
Pull battery and reboot. Take out any external SD card.
Back up what important apps or data you have and try a factory reset.
You can also try some the options below:
1. Reflashing the kernel.
2. Try a different kernel if available.
3. Factory reset and full wipe and flash a different ics or cm9 rom to see it the problem persist. You can try to isolate the issue to hardware or firmware.
4. Full reset and flash back to complete stock to see if the problem persists. If you are fully reseted and back on stock eclair or froyo and the problem persists, you may have to open up the device to check all the connections.
sometimes a bad battery may also creates some problems
Now i'm using xerxes custom 2.3.6 gingerbread. It's ok but i don't know why when i use ics. I can use half left screen
Sent from my SGH-T959 using xda premium

From sleep to lockscreen LCD blank problem,any solution?

Hello.
When I leave my phone in sleep mode (screen locked and light off) and try to wake with On/Off button, sometimes I get a black screen with a faintly image. The touchscreen works and all the buttons, and if you click 2 times On/Off button - the image appears all ok. I tried to flash another stock ROM - all the same. Then I`ve unlocked the bootloader, rooted the phone and even did the S-off with wire trick (1.53 Hboot). Then I`ve tried 3-4 custom ROMs with 6-7 different kernels, from stock to custom, but all the same. Yes, I`ve updated the firmware file, also, but with no difference.
Well, I see that this problem is not so usual, but I couldn`t find any real solution. Did anyone have this kind of problem and solved it? Since I got this phone from another country - official warranty is out of the question, I need a DIY solution.
Any help is greatly appreciated.
THX in advance!!!
I would have to say it looks like the light for your screen is dying, I had my screen replaced once, my screen would flicker from very dark to very bright
Sent from my HTC EVO 3D X515m using xda premium
flashallthetime said:
I would have to say it looks like the light for your screen is dying, I had my screen replaced once, my screen would flicker from very dark to very bright
Sent from my HTC EVO 3D X515m using xda premium
Click to expand...
Click to collapse
hmmmm, but when I get the OK image - it doesn`t flicker or go from dark to bright, it only has trouble to "wake up from sleep mode". even when i relock the screen quickly and don`t leave it unused for 2-3 minutes, the screen works OK every time....it looks like a software problem, but still I didn`t manage to fix it with all the ROMs/kernels/firmwares I`ve flashed....
E-ducation said:
Hello.
When I leave my phone in sleep mode (screen locked and light off) and try to wake with On/Off button, sometimes I get a black screen with a faintly image. The touchscreen works and all the buttons, and if you click 2 times On/Off button - the image appears all ok. I tried to flash another stock ROM - all the same. Then I`ve unlocked the bootloader, rooted the phone and even did the S-off with wire trick (1.53 Hboot). Then I`ve tried 3-4 custom ROMs with 6-7 different kernels, from stock to custom, but all the same. Yes, I`ve updated the firmware file, also, but with no difference.
Well, I see that this problem is not so usual, but I couldn`t find any real solution. Did anyone have this kind of problem and solved it? Since I got this phone from another country - official warranty is out of the question, I need a DIY solution.
Any help is greatly appreciated.
THX in advance!!!
Click to expand...
Click to collapse
Thinking about how to troubleshoot if hardware or software. When in sleep mode, instead of using the power button, I would have the phone plugged into a computer and use the " adb reboot " command to reboot the phone without touching the phone a few times and see if it lights up correctly. The first thing you should see is the boot screen, and if it works every time, then you do have an issue with your firmware. If you don't see that boot screen first every time, then as much as it sucks, I would guess there is a hardware issue.
Good luck, but this is the easiest way I know of to help determine what the issue likely is.
Minor update here, the first thing (at least on mine) that I see is the lock screen for just a quick second or two, then it quickly goes into the boot sequence. This is important as in "sleep" the ROM is running, so if the first thing you see is the boot sequence every time, and not the lock screen, then it points more to a software problem than a hardware issue. CM9 had an issue for the epic4g where you had to turn it off and on sometimes to get the keyboard to light. They found the issue in the firmware causing it.
Just wanted to make this as accurate as possible.
Wow so I am not the only person with this problem. The EVO 3D that I have was replacement phone that was given to me from Sprint from the first EVO 3D that I had which had issues with the digitizer. I received the replacement phone this past Tuesday and it worked fine for two days. It was not rooted and I did install the ICS update. On Friday morning I took it off the charger and went to work, while in the break room the screen suddenly went black and I could not get the phone to display anything after that. The Android function buttons at the bottom will light up but the screen wont, the phone also gets hot even with it powered off.
Long story short, I took it back to the Sprint store where they ordered me yet another replacement EVO 3D. Has anyone had to go through 3 EVO 3Ds or more?
sonza said:
Thinking about how to troubleshoot if hardware or software. When in sleep mode, instead of using the power button, I would have the phone plugged into a computer and use the " adb reboot " command to reboot the phone without touching the phone a few times and see if it lights up correctly. The first thing you should see is the boot screen, and if it works every time, then you do have an issue with your firmware. If you don't see that boot screen first every time, then as much as it sucks, I would guess there is a hardware issue.
Good luck, but this is the easiest way I know of to help determine what the issue likely is.
Minor update here, the first thing (at least on mine) that I see is the lock screen for just a quick second or two, then it quickly goes into the boot sequence. This is important as in "sleep" the ROM is running, so if the first thing you see is the boot sequence every time, and not the lock screen, then it points more to a software problem than a hardware issue. CM9 had an issue for the epic4g where you had to turn it off and on sometimes to get the keyboard to light. They found the issue in the firmware causing it.
Just wanted to make this as accurate as possible.
Click to expand...
Click to collapse
Excellent thinking, I didn't think in that direction. I'll try this tomorow, since I'm not at home. My personal oppinion that it's a software problem but if I did all the above - what did I miss? If I flashed the firmware, ROM and kernel, what else is left untouched that could affect the LCD? Could anyone suggest a good kernel? Or can I downgrade the firmware, since no one had such a problem with GB?
just to inform all - I tried all soft solutions, but all the samo. finaly - I replaced the LCD and everything is OK.
THX all for help

[Q] White Screen of Death

Hello
Does anyone get a white screen of death crash that looks like:
1. Phone freezes
2. White horizontal stripes fade in on the screen, covering it.
3. A few blue, red, green (or any other colour) dots are seen randomly.
4. After a while, phone will remain at white screen.
The only fix is to reboot, but it happens quite a lot.
Also, the phone heats up too much sometimes. Anyone got any suggestions?
Thanks!
BachMinuetInG said:
Hello
Does anyone get a white screen of death crash that looks like:
1. Phone freezes
2. White horizontal stripes fade in on the screen, covering it.
3. A few blue, red, green (or any other colour) dots are seen randomly.
4. After a while, phone will remain at white screen.
The only fix is to reboot, but it happens quite a lot.
Also, the phone heats up too much sometimes. Anyone got any suggestions?
Thanks!
Click to expand...
Click to collapse
This is a known probpem to overheating devices with gpu. As device overheats, thw gpu may start to malfunction, causing the problems you have. But your device is also faulty, so i recommend you send it to official service.
Sent from my leo using xda app-developers app
lolerpro8 said:
This is a known probpem to overheating devices with gpu. As device overheats, thw gpu may start to malfunction, causing the problems you have. But your device is also faulty, so i recommend you send it to official service.
Sent from my leo using xda app-developers app
Click to expand...
Click to collapse
I suppose it can't be faulty, since I just got it a few months ago. How do I prevent the overheat? I noticed that when it gets too hot this might happen, as there was once when I tried turning it on repeatedly after it was too hot, the white screen of death appeared almost as soon as it turned on.
BachMinuetInG said:
I suppose it can't be faulty, since I just got it a few months ago. How do I prevent the overheat? I noticed that when it gets the too hot this might happen, as there was once when I tried turning it on repeatedly after it was too hot, the white screen of death appeared almost as soon as it turned on.
Click to expand...
Click to collapse
The age if the phone doesn't matter, it could get screwed up in factory. And your intese overheating is a oroblem to... I reakky suggest you check it iut in the service center. Note that you are the only one expiriencing this problems. I even used your device myself and newer niyiced it. Im telling you your device IS faulty.
lolerpro8 said:
The age if the phone doesn't matter, it could get screwed up in factory. And your intese overheating is a oroblem to... I reakky suggest you check it iut in the service center. Note that you are the only one expiriencing this problems. I even used your device myself and newer niyiced it. Im telling you your device IS faulty.
Click to expand...
Click to collapse
Are there any disadvantages to overheating? Will it compromise safety in any way, i.e. exploding? :crying:
BachMinuetInG said:
Are there any disadvantages to overheating? Will it compromise safety in any way, i.e. exploding? :crying:
Click to expand...
Click to collapse
Overheating is very dangerous, and it may damaged your SOC caused your issues. And if your battery is exposed to loads of heat constantly, it may explode. You may start to have dead pixels, failed hardware... So yea.. That's why i always check that out before buying a phone

Samsung Galaxy Alpha Screen problem

Hello everyone, this happened just today. I was using my galaxy alpha AT&T and all of a sudden the screen starting glitching and jumping. I was quite shocked because I bought this phone a few days ago. Although the phone is not brand new but the vendor told me that it's completely fine. Anyhow, I pressed the power button and waited for a few seconds then turned the screen back on. This time the screen was fine but after a few seconds of usage the problem started again. Now i read on the internet that this is not a screen issue but rather its associated with phone's charging port but I'm not sure. And another interesting thing is that the screen shots are completely fine and there are no signs of glitching or flickering. Secondly also note that I was experiencing the famous "cannot charge because battery is too cold!" message and I believe that this problem is also associated with the charging port. So please if anyone is familiar with this problem then guide me. Here a video link that shows what's happening to my screen
https://www.google.com.pk/url?sa=t&...iApUmAM4lJrHPxV6Q&sig2=gXDieE4_dAV6uMn5D-OazA
If you have the screen on the lowest bright setting the flickering will continue. Once I put it back on auto or at a slightly higher level the flickering went away. That's at least what fixed mine.
shawnk320 said:
If you have the screen on the lowest bright setting the flickering will continue. Once I put it back on auto or at a slightly higher level the flickering went away. That's at least what fixed mine.
Click to expand...
Click to collapse
I also had this problem before the only way to fiix this was to set the mimimum brightness to 10 in gravitybox xposed module also the dimming of brightness so that it wont flicker
sfaizan said:
Hello everyone, this happened just today. I was using my galaxy alpha AT&T and all of a sudden the screen starting glitching and jumping. I was quite shocked because I bought this phone a few days ago. Although the phone is not brand new but the vendor told me that it's completely fine. Anyhow, I pressed the power button and waited for a few seconds then turned the screen back on. This time the screen was fine but after a few seconds of usage the problem started again. Now i read on the internet that this is not a screen issue but rather its associated with phone's charging port but I'm not sure. And another interesting thing is that the screen shots are completely fine and there are no signs of glitching or flickering. Secondly also note that I was experiencing the famous "cannot charge because battery is too cold!" message and I believe that this problem is also associated with the charging port. So please if anyone is familiar with this problem then guide me. Here a video link that shows what's happening to my screen
https://www.google.com.pk/url?sa=t&...iApUmAM4lJrHPxV6Q&sig2=gXDieE4_dAV6uMn5D-OazA
Click to expand...
Click to collapse
I've never had encounter this kind of problem. Your problem is too severe. I think it is related to the hardware.

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