Hello
Does anyone get a white screen of death crash that looks like:
1. Phone freezes
2. White horizontal stripes fade in on the screen, covering it.
3. A few blue, red, green (or any other colour) dots are seen randomly.
4. After a while, phone will remain at white screen.
The only fix is to reboot, but it happens quite a lot.
Also, the phone heats up too much sometimes. Anyone got any suggestions?
Thanks!
BachMinuetInG said:
Hello
Does anyone get a white screen of death crash that looks like:
1. Phone freezes
2. White horizontal stripes fade in on the screen, covering it.
3. A few blue, red, green (or any other colour) dots are seen randomly.
4. After a while, phone will remain at white screen.
The only fix is to reboot, but it happens quite a lot.
Also, the phone heats up too much sometimes. Anyone got any suggestions?
Thanks!
Click to expand...
Click to collapse
This is a known probpem to overheating devices with gpu. As device overheats, thw gpu may start to malfunction, causing the problems you have. But your device is also faulty, so i recommend you send it to official service.
Sent from my leo using xda app-developers app
lolerpro8 said:
This is a known probpem to overheating devices with gpu. As device overheats, thw gpu may start to malfunction, causing the problems you have. But your device is also faulty, so i recommend you send it to official service.
Sent from my leo using xda app-developers app
Click to expand...
Click to collapse
I suppose it can't be faulty, since I just got it a few months ago. How do I prevent the overheat? I noticed that when it gets too hot this might happen, as there was once when I tried turning it on repeatedly after it was too hot, the white screen of death appeared almost as soon as it turned on.
BachMinuetInG said:
I suppose it can't be faulty, since I just got it a few months ago. How do I prevent the overheat? I noticed that when it gets the too hot this might happen, as there was once when I tried turning it on repeatedly after it was too hot, the white screen of death appeared almost as soon as it turned on.
Click to expand...
Click to collapse
The age if the phone doesn't matter, it could get screwed up in factory. And your intese overheating is a oroblem to... I reakky suggest you check it iut in the service center. Note that you are the only one expiriencing this problems. I even used your device myself and newer niyiced it. Im telling you your device IS faulty.
lolerpro8 said:
The age if the phone doesn't matter, it could get screwed up in factory. And your intese overheating is a oroblem to... I reakky suggest you check it iut in the service center. Note that you are the only one expiriencing this problems. I even used your device myself and newer niyiced it. Im telling you your device IS faulty.
Click to expand...
Click to collapse
Are there any disadvantages to overheating? Will it compromise safety in any way, i.e. exploding? :crying:
BachMinuetInG said:
Are there any disadvantages to overheating? Will it compromise safety in any way, i.e. exploding? :crying:
Click to expand...
Click to collapse
Overheating is very dangerous, and it may damaged your SOC caused your issues. And if your battery is exposed to loads of heat constantly, it may explode. You may start to have dead pixels, failed hardware... So yea.. That's why i always check that out before buying a phone
Related
My phone seems to have an issue where in cold weather or an air con room strange grey and white lines flicker across the bottom centimeter or so of the screen, distorting the image. Even in just mildly chilly weather (around 26 degrees celsius) I get this issue. However if I heat the phone up by playing a graphic intensive game or the like, they go away. Anybody else have this problem?
This is known as the "ice ice baby" effect. Were u listening to Vanilla Ice when this happened?
Sent from my SGH-I777 using Tapatalk 2
Phalanx7621 said:
This is known as the "ice ice baby" effect. Were u listening to Vanilla Ice when this happened?
Sent from my SGH-I777 using Tapatalk 2
Click to expand...
Click to collapse
Surprisingly not.
benjamingdelacruz said:
Surprisingly not.
Click to expand...
Click to collapse
I'm surprised you didn't flip out and be like "Stop giving me sarcastic answers. If you aren't going to help don't post!!!!!!" But seriously he is helping by keeping the thread at the top
Sent from my SGH-I777
122ninjas said:
I'm surprised you didn't flip out and be like "Stop giving me sarcastic answers. If you aren't going to help don't post!!!!!!" But seriously he is helping by keeping the thread at the top
Sent from my SGH-I777
Click to expand...
Click to collapse
Nah, I'm pretty chill, and it was amusing, plus I'm happy for the bump.
Anyway, new question - can somebody recommend some overvolting/overclocking settings that I can use to make my phone hot? Because as it is now even at room temp I get those lines, I'm not too sure anymore that heating things up will get rid of them, but it's worth a shot.
benjamingdelacruz said:
Nah, I'm pretty chill, and it was amusing, plus I'm happy for the bump.
Anyway, new question - can somebody recommend some overvolting/overclocking settings that I can use to make my phone hot? Because as it is now even at room temp I get those lines, I'm not too sure anymore that heating things up will get rid of them, but it's worth a shot.
Click to expand...
Click to collapse
I suggest a warranty replacement. Who wants their phone to have to stay constantly heated. Not sure how much to over volt to for the i777 but I use no frills app for clock work on my tab
j510 said:
I suggest a warranty replacement. Who wants their phone to have to stay constantly heated. Not sure how much to over volt to for the i777 but I use no frills app for clock work on my tab
Click to expand...
Click to collapse
Sadly that's not an option as I bought it used (but mint) and unlocked (where I live phones don't come with contracts, so you shell out about 700$ for a new high end phone). It worked fine for the first month, then things went weird a week ago...no idea what the problem could be. I ordered a new battery and am flashing back to stock to see if it's a software issue, but I doubt either of those will solve it.
Phalanx7621 said:
This is known as the "ice ice baby" effect. Were u listening to Vanilla Ice when this happened?
Sent from my SGH-I777 using Tapatalk 2
Click to expand...
Click to collapse
I laughed so hard!!
Sent from my SGH-I777 using Tapatalk 2
Your GPU is dying get it replaced
Sent from my SGH-I777 using xda premium
Mikey9L said:
Your GPU is dying get it replaced
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
Seems unlikely, as even in recovery, etc I get those lines - and screenshots show up perfectly fine, with no artifacts that would indicate a problem with the gpu.
Mikey9L said:
Your GPU is dying get it replaced
Sent from my SGH-I777 using xda premium
Click to expand...
Click to collapse
I too agree. Although it is completely different, I got the same thing on my Xbox 360. Checkerboard/white and black lines are indicators of a bad gpu. I have since stopped using it but it will eventually lead to the red ring.
iksnoved25 said:
I too agree. Although it is completely different, I got the same thing on my Xbox 360. Checkerboard/white and black lines are indicators of a bad gpu. I have since stopped using it but it will eventually lead to the red ring.
Click to expand...
Click to collapse
If it was the GPU is should show up in a screenshot, no? Anyway, I'll try to get a technician to have a look at it and see if he can do anything.
It's really weird though how the problem disappears once the temperature reaches 40 degrees celsius. I really can't figure this thing out.
samsung s2 screen issue
benjamingdelacruz said:
My phone seems to have an issue where in cold weather or an air con room strange grey and white lines flicker across the bottom centimeter or so of the screen, distorting the image. Even in just mildly chilly weather (around 26 degrees celsius) I get this issue. However if I heat the phone up by playing a graphic intensive game or the like, they go away. Anybody else have this problem?
Click to expand...
Click to collapse
hey I have the same issue on my phone.Grey horizontal lines appeared on the screen. Only 1/3 of my phone screen is in normal condition without grey lines. When I used my phone at the outdoor approximately under 6 deg celcius, 2/3 of my phone screen were then covered by dark screen!!! However, when i go to a warmer place and restart my phone few times then it had gone better condition yet the grey lines still appear there. May I know have you solved your phone screen issue?? Your help will be greatly appreciated.
As said before, GPU. My old Xbox did the same thing but if I put a heater behind it it would be fine. Sounds like the soldering is bad to be honest.
Sent from my SII(i777) running Task and Ktoonsez AOKP 10/28
rainny said:
hey I have the same issue on my phone.Grey horizontal lines appeared on the screen. Only 1/3 of my phone screen is in normal condition without grey lines. When I used my phone at the outdoor approximately under 6 deg celcius, 2/3 of my phone screen were then covered by dark screen!!! However, when i go to a warmer place and restart my phone few times then it had gone better condition yet the grey lines still appear there. May I know have you solved your phone screen issue?? Your help will be greatly appreciated.
Click to expand...
Click to collapse
Unfortunately I have not been able to solve it, at this point heat no longer matters. Whether the phone is hot or cold I still get about the same amount of grey lines. You can try to take it in to get checked for faulty screen or gpu, but where I live the repairshop didn't have the necessary parts.
Sent from my SGH-I777 using xda app-developers app
benjamingdelacruz said:
Unfortunately I have not been able to solve it, at this point heat no longer matters. Whether the phone is hot or cold I still get about the same amount of grey lines. You can try to take it in to get checked for faulty screen or gpu, but where I live the repairshop didn't have the necessary parts.
Sent from my SGH-I777 using xda app-developers app
Click to expand...
Click to collapse
I have no idea about the hardware of smartphone. But for my old laptop, I met similar issue, showing vertical color lines, solved by change the screen.
s2
Sorry for posting on this old thread, but I have the same problem, did you find a fix?
My Xperia S sometime have this hated problem.
After an observation period I've noticed that:
1) Is not a temperature problem (put it in the freezer for half hour when yellow ghost appeared, it remain)
2) The yellow ghost appear only when use some USB charger or when I connect it to my PC (dell e6420).
Conclusion:
Perhaps the yellow ghost is caused by a over tension, under charge.
Some other ideas?
On my phone it also randomly pops up, but mostly when I'm using a lot of apps, or set the CPU to overclock or performance mode so it also has to do with temperature
Sent from my LT26i using xda app-developers app
The yellow ghost screen is affected by the screen temperature.. If ur fone is overclocked, the yellow screen will keep on poping up. If u can troubleshoot, flashing a stock rom would be a nice kdea to see kf the yellow screen reappears.
Reappearing means u have a hardware failure..
{Helpful, thank me}
Android Elite
Sent from my GT-N7100 using xda premium
Mine is not over clocked and yesterday when appeared the yellow ghost, to verify if the cause of it was the temperature, I've put my XPS in to the freezer for an half hour and then... when the phone was at -20 the yellow ghost was there
Perfect display here. (3 months)
And a friend have one 100% fine too.
why would you put your phone in a freezer? thats going to mess up your screen even more
crickyo said:
why would you put your phone in a freezer? thats going to mess up your screen even more
Click to expand...
Click to collapse
It must be able to operate at -10DegC without fault, perhaps -20 is a bit extreme for it
It is a heat problem. Its the glue around the screen heating and melting. Freezing won't make it go away. Some people are lucky and it evaporates away, some it just dries and sticks there.
It was apparently only an issue on the first batch of handsets and Sony recognised the issue and offered free replacement handsets to anyone with the problem. ( i had it and got mine replaced for free)
Sent from my LT26i using Tapatalk 2
skip0pot2mus said:
It must be able to operate at -10DegC without fault, perhaps -20 is a bit extreme for it
Click to expand...
Click to collapse
I wasnt questioning the phone working at low temp just the idea behind putting a phone thats overheating/hot into a freezer creating condensation along with other problems :highfive: lol
crickyo said:
I wasnt questioning the phone working at low temp just the idea behind putting a phone thats overheating/hot into a freezer creating condensation along with other problems :highfive: lol
Click to expand...
Click to collapse
No condensation if you use a vacuum box
I'm crazy but not idiot...
hey i have an strange problem sometimes randomly my phone screen goes crazy !!! if close the screen and reopen it the bug goes away and comes back randomly again but the problem became more constant after changing the battery with an anker one
any help ?
i never swapped my battery but mine did that before and i found out that my digitizer was going bad
This is a very common problem. Like the reply before me it seems to be a digitizer issue.
I have random touches, some time parts of the screen are unresponsive, and then even the whole screen will become unresponsive. A quick press of the power button and 90% issue stops. Sometimes only for a moment sometimes for hours or longer. Also seems to be worse on sense ROMs. I have changed firmware, hboots, kernels, ROMs, and radios with little to no difference.
Even though it sometimes acts like a software problem it is always there. Until a few weeks ago recovery never had an issue but it is now there also. Before that I was convinced it was software of some sort. Now I still want to think software because the issue is so random but until it gets to where the phone is almost unusable I am holding off on a digitizer.
Sent from my PG86100 using xda app-developers app
mitsakhs said:
hey i have an strange problem sometimes randomly my phone screen goes crazy !!! if close the screen and reopen it the bug goes away and comes back randomly again but the problem became more constant after changing the battery with an anker one
any help ?
Click to expand...
Click to collapse
It's static electricity.
It's hard to clean, Maybe use you 3D without Screen Protector a period of time.
foddyy said:
It's static electricity.
It's hard to clean, Maybe use you 3D without Screen Protector a period of time.
Click to expand...
Click to collapse
i dont use any Screen Protector neither any case
mitsakhs said:
i dont use any Screen Protector neither any case
Click to expand...
Click to collapse
Then maybe you can try a anti-static-electricity Screen Protector for several days.
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
aeazy617 said:
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
Click to expand...
Click to collapse
Go to phone > *#*#7378423#*#* > Service test > Display
If the screen is not all white then you have LCD problem.
If all white that's mean your LCD is good,maybe try flash another ROM or factory reset.
Sent from my c680X using XDA premium
Sounds like you're having the same problem as me. You only have a single line though, while 2/3 of my display is like this. Mine gets like this whenever it's a little under room temperature, and it's a hardware defect according to Sony.
Post some pictures though. It could be software related (if you're lucky).
Sent from my C6833 using Tapatalk
My XZU has this 1x1 cms 'purple cloud' at top mid center of screen all the time. I see it at the phone boot animation also. Its not captured on screen. So I guess its an LCD burn mark
Its visible only at medium and high brightness on a black background. Not on white background.
aeazy617 said:
So recently my z ultra has been acting up there's a single black line that flickers across the screen at time and then the screen turns sort of white and whatever image is on the screen at the time of this happening stays there if you scroll to another home screen or open an app it eventually goes away if you turn the screen on and off multiple times but then it happens again sooner or later......i will upload pics or a video later to give you guys a better idea on what im talking about
Click to expand...
Click to collapse
http://youtu.be/iFnjwzcNcX4
I did a factory reset twice ...and its running the stock rom
Sent from my GT-N8013 using xda app-developers app
LordManhattan said:
Sounds like you're having the same problem as me. You only have a single line though, while 2/3 of my display is like this. Mine gets like this whenever it's a little under room temperature, and it's a hardware defect according to Sony.
Post some pictures though. It could be software related (if you're lucky).
Sent from my C6833 using Tapatalk
Click to expand...
Click to collapse
It does happen when the phone gets a little cold so maybe we have the same problem
Sent from my GT-N8013 using xda app-developers app
aeazy617 said:
It does happen when the phone gets a little cold so maybe we have the same problem
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
Just checked out your video, and i'm having this issue too. That's called "ghosting", and that means that the response time of the screen has gone to hell. The issue gets triggered on mine when the temperature drops a little.
Try this:
- Is it functioning normally in room temperature? If yes, put the phone in your refrigerator for 2-3 minutes and see if it's still functioning properly. If not, well.. then you're having the same issue as me, and i've talked to Sony, and it's a hardware defect and you'll have to use your warrenty and get a new screen. I sent mine in for repairs today, so i'm crossing my fingers.
IF you decide to send it in for repairs, remember to call them and ask them to do whatever triggers the issue, or else they'll simply re-flash the firmware and call it a day. That's what happened to me the first time, and you don't want that to happen
LordManhattan said:
Just checked out your video, and i'm having this issue too. That's called "ghosting", and that means that the response time of the screen has gone to hell. The issue gets triggered on mine when the temperature drops a little.
Try this:
- Is it functioning normally in room temperature? If yes, put the phone in your refrigerator for 2-3 minutes and see if it's still functioning properly. If not, well.. then you're having the same issue as me, and i've talked to Sony, and it's a hardware defect and you'll have to use your warrenty and get a new screen. I sent mine in for repairs today, so i'm crossing my fingers.
IF you decide to send it in for repairs, remember to call them and ask them to do whatever triggers the issue, or else they'll simply re-flash the firmware and call it a day. That's what happened to me the first time, and you don't want that to happen
Click to expand...
Click to collapse
It was working fine then I put it in the fridge for two minutes and it started malfunctioning as soon as I took it out like you said it would
Sent from my GT-N8013 using xda app-developers app
aeazy617 said:
It was working fine then I put it in the fridge for two minutes and it started malfunctioning as soon as I took it out like you said it would
Sent from my GT-N8013 using xda app-developers app
Click to expand...
Click to collapse
Alright, so it's the same issues as i have, and it's a production error according to Sony, so you'll have to send it in for repair. This is strangly enough only the second case where this happens, that i've read or heard about (including my own Ultra), so it doesn't seem to be that big of an issue. It could simply be an issue on a batch of Ultras that we got. It's a really strange defect though.
Alright, so I got my Ultra back yesterday with a new screen, and the problem is solved. I tested it by leaving it in my refrigerator for about 5 minutes, and there were no signs of slowdowns or other defects, so that's the way to go
Sent from my C6833 using Tapatalk
So recently my phone has ghost images, leftovers from other apps on the screen. (eg. The top bar showing up ghostly when it shouldn't, controls of a game showing up on home screen after closing the game in a ghostly effect) It is not a software problem. I know it goes away on its own after some time, but it's very annoying and its freaking me out. Anyone else got this problem? How do I fix/prevent it
i got it to.not know hot to fix it
Very disappointed from xperia screen
I have also the same problem and it looks like a hardware issue. It's very noticeable when you increase the screen brightness. Notification bar icons/time appear all time against any dark background. Very annoying, even cheap phones don't have that problem.
Example I found online -> lnv.i.lithium.com/t5/image/serverpage/image-id/79782iF19656F933D1C741
leocosmos said:
I have also the same problem and it looks like a hardware issue. It's very noticeable when you increase the screen brightness. Notification bar icons/time appear all time against any dark background. Very annoying, even cheap phones don't have that problem.
Example I found online -> lnv.i.lithium.com/t5/image/serverpage/image-id/79782iF19656F933D1C741
Click to expand...
Click to collapse
I read that certain types of screen cause it, and it cannot be fixed except wait, which sucks, but I can't say for sure
Screenshots showing problem
I took these photos from my phone to show you how the screen retention problem looks like in Sony Xperia X.
i.imgur.com/7fQPnzL.jpg
i.imgur.com/n0wEchG.jpg
i.imgur.com/SfOZszz.jpg
leocosmos said:
I took these photos from my phone to show you how the screen retention problem looks like in Sony Xperia X.
i.imgur.com/7fQPnzL.jpg
i.imgur.com/n0wEchG.jpg
i.imgur.com/SfOZszz.jpg
Click to expand...
Click to collapse
Yes, thats exactly my problem. I noticed that it gets worse if the device is overheating
Sorry for the bump, but is any else having the same issue?
Mine seems to be getting worse and worse over time, to a point that it can literally retain half way up the display.
I use to have the same issue with my iPad Mini Retina until I took it in for a replacement and it hasn't happened since (2 years ago).
Any experiences with Sony replacing the display under warranty?
Thanks,
MrAndroid12 said:
Sorry for the bump, but is any else having the same issue?
Mine seems to be getting worse and worse over time, to a point that it can literally retain half way up the display.
I use to have the same issue with my iPad Mini Retina until I took it in for a replacement and it hasn't happened since (2 years ago).
Any experiences with Sony replacing the display under warranty?
Thanks,
Click to expand...
Click to collapse
Not really. After buying the phone, I used it for two months without having this problem, then rooted, so no warranty
FoxTheLegend said:
Not really. After buying the phone, I used it for two months without having this problem, then rooted, so no warranty
Click to expand...
Click to collapse
It started creeping in after 3 months for me.
Oh and it seems like that I have full screen retention now....
MrAndroid12 said:
It started creeping in after 3 months for me.
Oh and it seems like that I have full screen retention now....
Click to expand...
Click to collapse
Wow, yours got on the next level. Mine isnt so bad. Actually , I rarely have the problem lately. Do you run poison 7.1? That particurar ROM I was using was problematic, causing the phone to overheat and the lcd problem was present all the time
Mine is completely stock and unrooted.
Sent from my Sony Xperia X F5121 using Tapatalk
running completely stock & unrooted. Mine has this problem too. However, the image disappear after 10-20 minutes :|
I had this problem on my unit as well. Tried to adjust the white balance and it seems the issue was barely noticeable on the status and navigation bars.
The good thing is that screen retention falls under manufacturing defect and you will get a new screen.
Mine got replaced with a brand, spanking new one, but the issue has started to creep in just a little bit after a few months, but its very faint.