Guys I need urgent help. I have flashed 38p radio on my Atrix and now it is reporting unknown baseband and IMEI. Cell service and data doesn't work anymore. I have tried flashing other radios, and even the old one that was working is not working anymore. I always get an unknown baseband error. Is there any way I can fix this? Everything else works on the phone.
bgenc said:
Guys I need urgent help. I have flashed 38p radio on my Atrix and now it is reporting unknown baseband and IMEI. Cell service and data doesn't work anymore. I have tried flashing other radios, and even the old one that was working is not working anymore. I always get an unknown baseband error. Is there any way I can fix this? Everything else works on the phone.
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I had similar problem. My phone was unable to find the Baseband and the IMEI no. My network was not displaying though the WiFI was working. I was just rooted and installed CM7 as per their site instruction.
The final verdict to fix the issue was to install the Radio Base Band zip "baseband-N_01.77.37P.zip" and isntall as update zip option from recovery menu. Now every thing is working.
double restart
two important thing:
1. its important to try all Radios and find the best one that fit to your device\carrier.
2. another thing that important is that after flashing a new radio, you need to restart your device, twice.
sometimes one restart is enough, but in other times , if you dont make double restart - its simply not connected.
Related
ok this phone a brand new, i can receive calls and text but when i dial a number and try to make a call the phone restarts
This is factory unlocked and not rooted
Try flashing a newer radio rom.
I dont want to root it incase i cant get the original rom back.
It is weird as, i have tried with every sim card to make calls and it works but when i put the 3 sim in does plays up
We experienced the same issue on some Turkish networks as well and flashing a newer radio rom fixed the problem. Flashing roms and rooting are totally different. What you need is a newer version of your current baseband ( radio rom ) sbf and official motorola software flasher " RSD Lite 5.3 "
Hope it helps.
Thank you so much for that Semseddin.
My problem solved, i just flashed it using RSD lite 4.9
Thanks everyone
Hi. I've been having the exact same issue. I've got an unlocked AT&T Atrix and I'm trying to use a Three UK sim (I'm in the UK). I'm a bit new to the world of android, can someone post a link to an appropriate Radio Rom?
Thanks for any help!!
OK after a little more web searching I've found a (sort of) solution -
"Here's a quick fix for it thou, (not permanent)....
1. type *#*#4636#*#* on the dialer
2. Chose Phone Information
3. Set preferred network to GSM only
Viola...its fixed
problem with this fix is that you wont be able to use your 3G network but the dialer should be working."
Problem is of course that you can't use your 3G connection. Hope this helps anyone else with the same issue.
Link to article - https : // supportforums.motorola .com/message/379232
Why is it always 3 that cause a problem?
When the Nokia N900 came out, that wouldn't work with 3 initially until a couple of updates later!
lowndes783 said:
OK after a little more web searching I've found a (sort of) solution -
"Here's a quick fix for it thou, (not permanent)....
1. type *#*#4636#*#* on the dialer
2. Chose Phone Information
3. Set preferred network to GSM only
Viola...its fixed
problem with this fix is that you wont be able to use your 3G network but the dialer should be working."
Problem is of course that you can't use your 3G connection. Hope this helps anyone else with the same issue.
Link to article - https : // supportforums.motorola .com/message/379232
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May not work for Pay as you go? I didn't think that it had 2G fall back?
Looking for some help or suggestion as this problem came up out of no where.
using XWLPM Unbranded, Unlock Version. phone working with TELUS Canadian carrier. out of no where, all the sudden im getting the prompt of Enter Network Unlock Control Key. not getting any signal with the SIM card.
My SIM do not believe is locked and nor is the firmware. anyone have the same problem or know what the heck is going on as im running a unlock 4.0.4 XWLPM version and not sure how to get rid of that.
Thanks:crying:
shuweee said:
Looking for some help or suggestion as this problem came up out of no where.
using XWLPM Unbranded, Unlock Version. phone working with TELUS Canadian carrier. out of no where, all the sudden im getting the prompt of Enter Network Unlock Control Key. not getting any signal with the SIM card.
My SIM do not believe is locked and nor is the firmware. anyone have the same problem or know what the heck is going on as im running a unlock 4.0.4 XWLPM version and not sure how to get rid of that.
Thanks:crying:
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Click to collapse
since ver 4.0.4 has some issues, would suggest u to rewert back to stock 4.0.3 and then see if the issue persists, if its not there then stay with v4.0.3 untill a stable v4.0.4 is released
ps- do not make any wipes in recovery, or backup ur phone with the same with v4.0.4 since the same can potentially brick ur phone
SIM is not dead. turn out to be a phone issue. not resolved yet but find it very strange how it can go from non-lock to locked with network control key prompt.
used GSII repair from the market, it resolved the issue but now the phone is unable to turn on any security pattern prompt for instance, and it has a weird box logo right on the home screen.
anyone had this problem before?
Yes I've suddenly had this issue, but found the app 'Galaxy_S Unlock' on the market which quickly resolved my phone being locked.
But the problem persists as it randomly locks itself again, and I have to use this app again, bit of a pain as this is a work phone, but luckily it still unlocks with this app.
Looking for a permanent solution, anyone have any ideas what the real issue is here, and yes I'm using v4.o4 firmware on my phone.
My SII just got the OTA update to 4.04 this morning and is now doing the same thing, my carrier is pretty indifferent as its unlocked so I'm trying to get help out of Samsung. Mostly adding my 2c to give the topic a bump
Same trouble here after a flash to Resurrection v3.0.5, prompt of Enter Network Unlock Control Key.
Tried the unlock apps from the market and no go, tried flashing a few other Roms, restored a few nandroid backups, factory resets and still nothing. Put the SIM into my backup phone to test and no problems with that.
Strange when accessing the menu at *#7465625# the network locks were listed as off.
What did work for me was to flash back to the original stock Rom that came with the phone (KG2 Bell). After the reboot there was still no signal so I entered stock recovery and did a factory reset, cleared cache partition/dalvik cache, fix permisions and reboot.
After that all has been working good and was able to flash back to my nandroid backup.
I just packed it off to Samsung, they didn't admit fault but the phone is out of warranty but they are fixing it free of charge. Smells like victory..
I flashed a custom yesterday and phone started up good and everything worked except I cant connect to my network provider. I tried resetting the network settings and everything, I restored back to my stock rom and still cant connect to my network, IMIE number is there and everything. Dont know if I screwed the SIM card up when i flashed the rom or not but its getting frustrating....anyone with help would be awesome...thanks
Did you try to start "from scratch" with ODIN ? This is the only to make sure the issue is hardware/firmware related.
If yes, then maybe you are a victim of the bug described here: http://forum.xda-developers.com/showthread.php?t=1852255
Also any info on the ROMs before/after would help.
Hi. After rooting my moto e xt1021 I flashed cyanogenmod. That resulted in a bootloop. So, via TWRP, I restored my phone to before it was rooted. However, I soon noticed that instead of saying Sainsburys, it now said no service. I then decided to try searching for networks by going into settings, more, mobile networks, network operators. Once there, it displays no operators. Then, when I press search for network, it says "Error while searching for networks. When trying to make a call it just says "to make a call, please turn off aeroplane mode." Does anyone else have this problem or know how to fix this.
I have also noticed that the GPS can't get a fix on satalites.
zarozinia said:
Hi. After rooting my moto e xt1021 I flashed cyanogenmod. That resulted in a bootloop. So, via TWRP, I restored my phone to before it was rooted. However, I soon noticed that instead of saying Sainsburys, it now said no service. I then decided to try searching for networks by going into settings, more, mobile networks, network operators. Once there, it displays no operators. Then, when I press search for network, it says "Error while searching for networks. When trying to make a call it just says "to make a call, please turn off aeroplane mode." Does anyone else have this problem or know how to fix this.
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Click to collapse
Flash Stock ROM for xt1021 from ADB
Adarsh1998 said:
Flash Stock ROM for xt1021 from ADB
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Tried that. I also tried relocking the bootloader via adb. That failed with an error about the system image.
Sounds like wrong radio flashed. Does the stock rom have.. lets see, Sainsbury, so UK radio? Can that be flashed separately?
zarozinia said:
Hi. After rooting my moto e xt1021 I flashed cyanogenmod. That resulted in a bootloop. So, via TWRP, I restored my phone to before it was rooted. However, I soon noticed that instead of saying Sainsburys, it now said no service. I then decided to try searching for networks by going into settings, more, mobile networks, network operators. Once there, it displays no operators. Then, when I press search for network, it says "Error while searching for networks. When trying to make a call it just says "to make a call, please turn off aeroplane mode." Does anyone else have this problem or know how to fix this.
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Same here, please! Someone help us quickly :'(
Jyveafk said:
Sounds like wrong radio flashed. Does the stock rom have.. lets see, Sainsbury, so UK radio? Can that be flashed separately?
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Click to collapse
Yes, I did flash the wrong radio AFTER the issue occurred. Now, it won't boot up or enter recovery or bootloader. Could someone please provide me with the correct UK radio images for my phone?
I think that I may have flashed the wrong version of the OS after getting stuck in the bootloop. The OS was blur version 20.82 I think. However, my phone had a higher version. Would this make a difference? Also, please could somebody provide me with links of the correct software as the downloads I found were down?
I dunno if you guys sorted out this issue, as I have the same problem. There are downloads here http://forum.xda-developers.com/moto-e/development/rom-stock-motorola-lollipop-rom-t3167111 which I feel should help, though I'm not able to test yet as I don't have my USB cable with me. Scroll down the page there a bit and there is a link to "Lollipop Radio Firmware:".
Well the radio in the last link didn't work for but all good now after flashing the retail UK firmware ROM for my XT1021 via http://forum.xda-developers.com/showthread.php?t=2755857
Weird problem ....phone doesn't recognize sim.
5.1.1 cm12.
Thanks for any suggestion
rockky said:
Weird problem ....phone doesn't recognize sim.
5.1.1 cm12.
Thanks for any suggestion
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Click to collapse
Does it show up on stock? Which rom are you using?
Is it your Sim or do you need your signal? If that you have to enter the apn manually
Did you install/Update to CM 12.1 build?
Do you have baseband unknown under settings>About phone?
If you are new to CM12.1 and have baseband unknown issue. This is a common issue going around for CM based ROMs
you may need to flash stock sony FTF if yours is a non GPE model and then root and flash recovery.
You will get baseband back
sjesudasan said:
Did you install/Update to CM 12.1 build?
Do you have baseband unknown under settings>About phone?
If you are new to CM12.1 and have baseband unknown issue. This is a common issue going around for CM based ROMs
you may need to flash stock sony FTF if yours is a non GPE model and then root and flash recovery.
You will get baseband back
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Click to collapse
Hello to you, I know you posted this a while ago, but I'm having the same problem on a Z ultra bought second hand... I have the error message invalid sim card after inputing the sim code (so the sim card is detected, and is working in another phone) I also have the error unknown baseband as you described. In the same way, when in service menu, if I want to check SIM lock in service info, the app freeze too without displaying anything.
I don't know what the other owner did to the phone though.
any clue for what to do ? I flashed the latest original rom ( 14.4.A.0.108) through flashtool - still sim card invalid -, then tried to flash through cwm another rom, but still the same.
There is also another bug, i don't know whether it's linked or not, but i can't take a picture with the camera app, the app freeze when I click the button !
Any help would be gladly appreciated !
Hi Kwenteen,
Did you get "unknown baseband" after flashing some ROM? If yes, try flashing KitKat ROM first and then see if you get baseband. I'm suspecting the flashing process didn't go well.
This is a known bug with CM12 ROM for ZU go to dial pad and dial *#06# and the Imei will show up if it shows unknown either flash the Modem zip or flash the stock ROM again
sjesudasan said:
Hi Kwenteen,
Did you get "unknown baseband" after flashing some ROM? If yes, try flashing KitKat ROM first and then see if you get baseband. I'm suspecting the flashing process didn't go well.
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Click to collapse
Hello sjesudasan, thanks for your help,
I tried to flash numerous original roms, starting all the way down to 290, which is 4.3, that displayed properly the emei number, but didn't allow me to pass phone calls (sim card detected, ask for pin code, then no service)
And I can't enter any APN.
On top of that, I am now unable to flash anything with xperia flashtool anymore, getting a null error then error flashing. Aborted. when trying to flash any firmware and the device doesn't boot anymore either. I guess the last flash went wrong even if it didn't display any error, but I assumed that as long as I was able to put the phone in flashmode, I would be able to flash anything, and get away from softbrick ?
when trying to fix with Xperia compagnon, I get the error "UEGetPhoneInfoMissingInfo "
Thank you for your suggestion sairaj rane, unfortunately I already tried that, went back to original firmware, I even flashed the modem zip. None of those solution worked for me.
Thank you for your help !
Hello, after 2 weeks of trouble just to get back with a functionning 5.1.1 ROM, I now have an original sony rom fixed by xperia compagnion.
I have the same error, can't get to the network. Phone ask for simcode, I enter it, and then no error, just no connexion to the network.
I have a recognized emei number, but the ICCID says unknown...
Is it normal ?
Thanks for the help anyway !
kwenteen said:
Hello, after 2 weeks of trouble just to get back with a functionning 5.1.1 ROM, I now have an original sony rom fixed by xperia compagnion.
I have the same error, can't get to the network. Phone ask for simcode, I enter it, and then no error, just no connexion to the network.
I have a recognized emei number, but the ICCID says unknown...
Is it normal ?
Thanks for the help anyway !
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Click to collapse
Have you tried the repair function of xperia companion?
itsmeluigi said:
Have you tried the repair function of xperia companion?
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Unfortunately, yes.
It worked in a way that allowed me to retrieve the phone from a pretty hard brick, in conjunction with the use of the test point method and s1tool …
but even after this awakening from the dead, still no network connection.
Have you checked the six golden Pins inside the Phones SIM Slot? (Hard to see)
Once my phones one was bent. Had to correct them with a fine tool. Sim recognized since then.
kwenteen said:
Unfortunately, yes.
It worked in a way that allowed me to retrieve the phone from a pretty hard brick, in conjunction with the use of the test point method and s1tool …
but even after this awakening from the dead, still no network connection.
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Click to collapse
Thanks itsmeluigi,
I just checked that, dremelled the protective shield to access them, and probed them with a multimeter. No good, everything is fine there !
kwenteen said:
Thanks itsmeluigi,
I just checked that, dremelled the protective shield to access them, and probed them with a multimeter. No good, everything is fine there !
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Click to collapse
Tried to flash with another cable on another Pc with another Firmware download (Source)?
itsmeluigi said:
Tried to flash with another cable on another Pc with another Firmware download (Source)?
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Click to collapse
Yep, done that too...
To be honest, I really don't know what to do.
I don't know if that can be linked, but the phone is also unable to be unlocked, despite the code provided by sony, matching the imei number !