Can't connect to Network - Galaxy S III Q&A, Help & Troubleshooting

I flashed a custom yesterday and phone started up good and everything worked except I cant connect to my network provider. I tried resetting the network settings and everything, I restored back to my stock rom and still cant connect to my network, IMIE number is there and everything. Dont know if I screwed the SIM card up when i flashed the rom or not but its getting frustrating....anyone with help would be awesome...thanks

Did you try to start "from scratch" with ODIN ? This is the only to make sure the issue is hardware/firmware related.
If yes, then maybe you are a victim of the bug described here: http://forum.xda-developers.com/showthread.php?t=1852255
Also any info on the ROMs before/after would help.

Related

[Q] lost my 3g and can no longer recieve calls

I just flashed simply honey 5.1 and now i cant recieve calls or even get a data signal. help? i seem to be having the same problem with anything simply honey 3.8+
Back to stock (Odin), and than try reflashing. Looks like bad flash. Unless you had bad luck like me and core files got messed up...
I have Odin'd back and reflashed twice now
My stock works fine, but whenever I flash I lose my data capabilities and I can't receive calls. Is that what it's like when your core files get messed up? If so, how to fix?
No, you have different problem than me than.... my does not connect at all in any rom.
sorry but your problem is beyond my knowledge, I would say that maybe bad download, but it seams you downloaded more that one rom so... sorry
Go to settings, network, mobile, check data, check roaming, then go to network operator, choose provider automatically.
After it finishes, go back and go to access point names and make sure you have the correct apn.
If not, please state the rom, kernel, and modem by going to settings, about.
After I checked Data and roaming and set it to choose automatically it said "registered on network" but when I went to APN it says no items.
I am using:
Firmware
2.3.4
Baseband
T959UVKB5
Kernel
2.6.35.7-I9000XXJVP-CL264642
Bullet-JVP-1.2Ghz-v5.4-voodoo#12
Build number
GINGERBREAD.XXJVR
Go to the Market, search for APN Global, install it and let it install your settings for your carrier. Let me know if you still need help.
Also, what is your carrier and which country? You have an I9000 kernel that's why I'm asking.
Hey, I noticed you folks were mentioning something like what I was having trouble with. My phone shows that I have a 3G or H connection; however, any app that uses data fails to connect. Any ideas on solving this? It seems as though Tomulek may have experience with my issue.

[Q] not registered on network. Galaxy 2

Hi.
I have a big problem with my G2, and have tried many things.
It all started 2 weeks ago. I lost connection to my network.
I tried many things, and ended up giving it to a repair shop, in China, as I was there shortly. They put a new firmware into the phone, and a chinese SIM card worked.
I found an english version of the firmware, and asked them to update with that version, No problem. Everything worked well...but when I arrived back to Denmark, same problem. Not registered on the network.
Now I have tried many things, as Kies could not recognize the firmware version. I burned a 2.35 version into the phone with Odin, and Kies regocnized the version, and now updated to 4.03. Great, but ... I have the same problem. APN settings acc to my network provider. Oister 3 in Denmark.
I really have no idea what to do anymore. And I cant send it in for repair, as the flash counter says 10 times.
Is ther someone here, with a very deep knowledge in Logs etc, as I can send Logs if I am explained what to do.
The short time the phone worked, did I really love it.
And also the chinese SIM can not connect from Denmark.
I would prefer all Logs etc in private email, but if we solve it, I will poste solutions and results here.
Best of regrads
Morten
As for the counter, install and run triangleaway - it can be found in the SGSII section of XDA.
Check that the sim card works (try it on another phone) and borrow another sim card (on the same network). It is amazing how many problems like this are due to a damaged sim card or just not connecting correctly. I had a friend who took the sim card out to flash their Samsung Galaxy 3 and put in the sim card wrongly and couldn't make a call.
Can you copy your contacts to or create one in the sim card?
I doubt that it is a problem with the EFS folder, ie no IMEI number because it was fixed with a china sim, but it may be. Is the IMEI number you get from dialing *#06# 004999010640000 or different from the label under the battery? If so then you have a EFS folder problem. There is an app that may fix it - it requires root - * HERE *
Mobile network
Hi
Thanks for the reply.
A:
I can make, copy, edit etc contact directly at the simcard in the phone, and also copy, edit etc from Kies to the Sim card. And yes. It is the simcard I can do those things at. Double checked that it was somcard and not the phone memory
B:
Double checked the IMEI number again.
Label phone same as *#06#
Further information:
In the first day, I tried many many things to get the phone working.
I searched the internet a lot, and I found some kind of help. Like with IMEI check, I should type a code like *#xxxx# or *xxxx* Stupid as I was, I did not write down the code, and also did not safe the page on the internet, so I have no idea what code I wrote. I am sure it was something regarding Mobile network or CSC.
Reg Triangle away.
My phone is no longer rooted, as I try to have it in original mode, so its ready to send to repair, if needed. Triangleaway needs the phone to be routed, right ?
And will that not require an unsafe kernel ?
After resetting, then I suppose I need to install an original kernel again, and will that not make the counter go to 1 ?
Any other ideas ?
Regards
Morten
can you be little clear....
no network or no data (internet) on your current network
1: do you have a locked phone or unlocked. [carrier locked when new]
2: no network will be no signals at all, no phone call....
3: no data will be you cant browse, send receve emails
4: counter can be fixed easy as now your on ics
Hi,
I got the same problem but different scenario
atifsh said:
can you be little clear....
no network or no data (internet) on your current network
1: do you have a locked phone or unlocked. [carrier locked when new]
2: no network will be no signals at all, no phone call....
3: no data will be you cant browse, send receve emails
4: counter can be fixed easy as now your on ics
Click to expand...
Click to collapse
1. my phone is unlocked(international).
2. signal show full, but no phone call
3. I don't use data, but wifi, and no problem with wifi.
Well, this : not registered on network only happen if phone idle for more than 3hrs, meaning phone just work normally if I don't let it idle for long time. This very frustrating as every morning after wake up I have to switch between airplane mode for phone working again.
Greatly appreciated for your help
Thanks in advance
P/s: currently on Slim rom(cm9). But have tried almost all custom rom found in xda, problem still exist. Even try to change CSC to my current country( Thailand) on stock DL7( included Thailand region), no luck. APN setting also change to default network provider.
Mobile network problem
Hi.
Please see my answers below
1: do you have a locked phone or unlocked. [carrier locked when new]
The phone worked before, and was not locked, but as I send a command to the phone, could I have locked it ? How can I check that ? And it does not give me any warning when I start the phone up.
When I try to make a call, it right away says: Dialling ...Call ended.
2: no network will be no signals at all, no phone call....
No mobile network. It is ONLY a problem with phone calls and reciving calls.
I have plenty of signal
3: no data will be you cant browse, send receve emails
Data is right now not working, WiFi works.
I cant get correct APN settings, as my provider sends this as system configuration to the phone, but cant recive it.
3A: My provided is named 3 Oister, and normally this provider is listed under Network operators. On this phone it is NOT listed. 3 Oister is using network of 3, and only network of 3 is listed.
If I pull down the menu from the topbar on the phone, it actually says 3 Oister, but 3 Oister is not listed under Network Operators.
On my other SG2, 3 Oister is listed in Topbar and under Network Operators.
I bought a new SG2 as well, and we are 2 persons using SG2 here.
4: counter can be fixed easy as now your on ics
How ? Can I do that without rooting and install different firmware ?
I do run ICS ver 4.03, updated by Kies.
In worst case, I will send the phone in for repair, but for sure, needs the counter reset.
Regards
Morten
Put a new firmware in the phone then probably wrong modem and CSC for your location .
Chinese sim unlikely to work 4000 miles away but that is easy to swap sim .
Rom counter for ICS use the search tool for the relevant post .
jje
Mobile network problem
Hi
Please find answers below:
Put a new firmware in the phone then probably wrong modem and CSC for your location .
As my counter says 10, you can see, I have tried this several times, and its also written in my first post.
Please send the code for check of CSC and changing CSC. As I remember it is set to be NEE.
Chinese sim unlikely to work 4000 miles away but that is easy to swap sim .
Chinese SIM works all over the world, as long as Roaming is allowed. And it works in the other phone. Now I have the Denmark SIM in, and same problem. Yes, I did close down the phone, changed SIM and started the phone again. Exactly SAME problem.
Rom counter for ICS use the search tool for the relevant post .
Would be nice to have the info written here instead.
regards
Morten
SG2Denmark said:
Hi
Please find answers below:
Put a new firmware in the phone then probably wrong modem and CSC for your location .
As my counter says 10, you can see, I have tried this several times, and its also written in my first post.
Please send the code for check of CSC and changing CSC. As I remember it is set to be NEE.
Chinese sim unlikely to work 4000 miles away but that is easy to swap sim .
Chinese SIM works all over the world, as long as Roaming is allowed. And it works in the other phone. Now I have the Denmark SIM in, and same problem. Yes, I did close down the phone, changed SIM and started the phone again. Exactly SAME problem.
Sim CSC Modem . Firmware .
Then your answer is hardware fault if above are ruled out as not a problem.
Rom counter for ICS use the search tool for the relevant post .
Would be nice to have the info written here instead.
Sorry i refuse point blank to search for someone else .
Neither do i have the relevant post bookmarked otherwise it would have been posted .
jje
Click to expand...
Click to collapse
SG2Denmark said:
Hi.
Please see my answers below
Regards
Morten
Click to expand...
Click to collapse
try this before you send for repair.......
get this stock for your network
http://www.hotfile.com/dl/149692036/21dfd27/I9100XXLPQ_I9100HTDLP3_HTD.zip.html
1: forget all your idea's do exact as i say
2: remove your sdcard
3: using cwm format system, cache, data, sdcard [system is a must]
4: remove battery / insert back goto download mode
5: flash the ROM you downloded using odin, after restart dont do any restores
6: wait for few minutes now dial this *2767*3855# [important]
dont restore any backups including titanium stuff.
if your phone works now put your sdcard back and do whatever now you want.
---------- Post added at 04:29 PM ---------- Previous post was at 04:24 PM ----------
Saisuay said:
Hi,
I got the same problem but different scenario
1. my phone is unlocked(international).
2. signal show full, but no phone call
3. I don't use data, but wifi, and no problem with wifi.
Well, this : not registered on network only happen if phone idle for more than 3hrs, meaning phone just work normally if I don't let it idle for long time. This very frustrating as every morning after wake up I have to switch between airplane mode for phone working again.
Greatly appreciated for your help
Thanks in advance
P/s: currently on Slim rom(cm9). But have tried almost all custom rom found in xda, problem still exist. Even try to change CSC to my current country( Thailand) on stock DL7( included Thailand region), no luck. APN setting also change to default network provider.
Click to expand...
Click to collapse
next time start your own thread........ this time im helping
do as i posted for the OP but instead of his firmware download your country specific firmware.
seems as a modem issue but can be sim related.
Mobile network problem
Hi again
Followed the guide very detailed
3: using cwm format system, cache, data, sdcard [system is a must]
Wiped all data in System and also Wiped Cache, using:
Root the Samsung Galaxy S2 GT-I9100 running XXLPQ firmware and install ClockworkMod Recovery: CF-Root-SGS2_XX_XEO_LPQ-v5.3-CWM5.tar
Done with Super User Granted.
4: remove battery / insert back goto download mode
Done
5: flash the ROM you downloded using odin, after restart dont do any restores
Flashed with Odin 1.85 in PDA: I9100XXLPQ_I9100HTDLP3_I9100NELP2_HOME.tar.md5
6: wait for few minutes now dial this *2767*3855# [important]
Done. Phone shows Factory Reset in big letters
dont restore any backups including titanium stuff.
Nothing restored.
Booted up, and automatic installed APK's
Same problem.
Only difference is that now the counter says 11 counts
But thanks for a detailed and well told possibility.
As I see it, the problem is connected to the standard the phone connects to the Mobile grid. As I told earlier, I made a stupid thing. I send a command with *#xxxx* in the phone, and I cant remember what code, and I did not save the page on the internet. I really think the problem is about a standard. That the phone is setup to a standard that the 3G net is not using in Denmark.
I can dump logs etc, if anyone can help. But I need to know how.
Regards
Morten
buddy your problem was.... network right? is it working now?
forget counter it will be fixed....later using triangle away with ics bootloader
---------- Post added at 12:06 AM ---------- Previous post was at 12:01 AM ----------
if your phone now works fine with calls send and recieve, manually add the apn to get 3G.
Mobile network problem
Hi
Nope. Did not solve the problem.
Just ran Triangle away, and moved the Firmware: I9100XXLPQ_I9100HTDLP3_I9100NELP2_HOME.tar.md5 to the SD card.
Will try now to install it by CWM
And then I give up. Will try to send it for repair ..... really a shame, as I really would have liked to solve it here
Cheers
Morten
Mobile network problem
Hi Buddy
It finds a lot of Networks, but cant connect to any of them
3 networks with 3G and 4 with 2 G
But not the Mobile network I need to connect to> Oister 3
My other SG2 finds that network without any problem
Cheers
Morten
I had the same problem too. At first I tought it was a rom issue, but it wasn't actually. I turned my phone off and removed and placed back my sim card and it worked.
Mobile network problem
Finished programming original firmware using CMW as source for Odin, after counter was reset to 0, and the pnone status is the same as before, but counter is 0.
So will try to send it in for repair.
Thanks to u all.
And SIM card has been removed several times, even tried with a different.
No luck at all
Cheers, and thanks again
Morten
Did you ever get to the bottom of this?
I've been using my phone in Brazil and now i'm in the UK, it's doing exactly as you describe.
...
How would you go about checking these?
Escy said:
How would you go about checking these?
Click to expand...
Click to collapse
Compare the IMEI that displays when you type *#06# to the IMEI printed on the label under your battery. They should be the same.
For your own sake, do NOT post what the IMEI under the battery actually is, whether it's the same as what's displayed when you dial *#06# or not.
As for checking IMEI blocking by the carrier, that should be obvious. Call your carrier.

No Connection to mobile provider

Hi all,
hope someone can help me. Since this night I am no longer able to connect to my mobile provider. I tested the sim in a different phone and the sim works fine.
When I go to settings, and search for the providers, I get all german providers but when I try to connect, it says it is not possible.
Is there anything I can try? Or could it be that something in my device is broken?
I have JellyBam CM10 4.12 running, but it seems to be not Rom-related.
Any help is appreciated.
Thanks!
Check your IMEI in settings/about phone/status. If it begins with '0044' (do not post your actual IMEI or any portion thereof here !), there's your problem. If that's the case, restore your EFS backup (there are heaps of threads about same on here).
Also, there's always the possibility the phone has been IMEI blocked (assuming your IMEI is correct/OK). If your IMEI is correct/OK, call your carrier & confirm your IMEI is/isn't blocked.
If neither of those things are the issue, I'd do a clean install of stock in the first instance & see if the problem persists. If it does, it may well be a hardware issue. If going back to stock does fix the problem, it's obviously a rom issue; maybe try a completely clean install of the rom you were using & see how that goes.
MistahBungle said:
Check your IMEI in settings/about phone/status. If it begins with '0044' (do not post your actual IMEI or any portion thereof here !), there's your problem. If that's the case, restore your EFS backup (there are heaps of threads about same on here).
Also, there's always the possibility the phone has been IMEI blocked (assuming your IMEI is correct/OK). If your IMEI is correct/OK, call your carrier & confirm your IMEI is/isn't blocked.
If neither of those things are the issue, I'd do a clean install of stock in the first instance & see if the problem persists. If it does, it may well be a hardware issue. If going back to stock does fix the problem, it's obviously a rom issue; maybe try a completely clean install of the rom you were using & see how that goes.
Click to expand...
Click to collapse
I tried everything except calling the provider.
My IMEI and Baseband is still visible and ok.
If I search for networks, it finds the networks, but says "Unable to connect".
This happens also with stock ICS firmware as well as with the custom ROM.
Does it mean, that my hardware is broken?
Not necessarily. But call your carrier & ask if the phone is IMEI blocked. It could also be a case of something not setup correctly at their end so far as your account with them is concerned.
That's what's you need to do next.
MistahBungle said:
Not necessarily. But call your carrier & ask if the phone is IMEI blocked. It could also be a case of something not setup correctly at their end so far as your account with them is concerned.
That's what's you need to do next.
Click to expand...
Click to collapse
Ok i called and they tell me that they dont block IMEIs...
Tried another sim and this SIM doesnt even ask me for PIN entry??
Whats wrong`????
Well i'm quite disappointed now, I tried flashing various roms (custom and stock, ICS, 2.36) but still no luck.
I also noted now, that I have unknown baseband and no IMEI since yesterday.
I had a backup of EFS folder, but restoring it didnt change anything. Using EFSBackupPro...
Dont know what to do else...pleaasseee help
tgat diesnt sound good
Try restoring stock via odin
---------- Post added at 09:52 AM ---------- Previous post was at 09:47 AM ----------
Try restoring your efs folder manually , with a root file explorer, if you have your efs folder backed up on your external SD card copy it to the root directory of your phone
i have restored the EFS folder from my girlfriends phone (just to test, because i have only an img of my backup)
No chance, still no Baseband/IMEI...
Seems to be a hardware issue? Or should I try to get professional help (JTAG?)
Should not be using another phone EFS on your phone. Data are different in them.

[Q] Unknown baseband after radio flash

Guys I need urgent help. I have flashed 38p radio on my Atrix and now it is reporting unknown baseband and IMEI. Cell service and data doesn't work anymore. I have tried flashing other radios, and even the old one that was working is not working anymore. I always get an unknown baseband error. Is there any way I can fix this? Everything else works on the phone.
bgenc said:
Guys I need urgent help. I have flashed 38p radio on my Atrix and now it is reporting unknown baseband and IMEI. Cell service and data doesn't work anymore. I have tried flashing other radios, and even the old one that was working is not working anymore. I always get an unknown baseband error. Is there any way I can fix this? Everything else works on the phone.
Click to expand...
Click to collapse
I had similar problem. My phone was unable to find the Baseband and the IMEI no. My network was not displaying though the WiFI was working. I was just rooted and installed CM7 as per their site instruction.
The final verdict to fix the issue was to install the Radio Base Band zip "baseband-N_01.77.37P.zip" and isntall as update zip option from recovery menu. Now every thing is working.
double restart
two important thing:
1. its important to try all Radios and find the best one that fit to your device\carrier.
2. another thing that important is that after flashing a new radio, you need to restart your device, twice.
sometimes one restart is enough, but in other times , if you dont make double restart - its simply not connected.

Jiayu S2 - No cell signal after flashing ROM

I have a Jiayu S2 double-SIM phone, running the most up to date official ROM (4.4.2).
This ROM had a couple of bugs (no GPS and no notifications to external devices such as smartwatches), so I wanted to check other available ROMs. Using the Flash Tool I have tried a couple of the ROMs in the needrom site (https://www.needrom.com/category/jiayu/s2-jiayu/). In particular, a couple of versions of the official ROM, another ROM known as Salamander, and an unofficial port of Cyanogenmod 12 (in which the camera was not working).
The issue is that, for some reason, at some point my phone has stopped getting phone signal. The SIMs ask for the PIN on startup, but there is no signal. I have reverted to the original ROM; plus done a factory reset, and I could still not get signal.
The APNs for both SIMs are fine. Then I have realised that the IMEI was empty. Luckily I had it written down, so I have installed Xposed and the Device IMEI Changer, with which I have been able to restore the IMEI. Now I can see the IMEI on the Settings - IMEI information, as well as with *#06#.
But still, now with the original ROM, and with the IMEI restored, I still cannot get phone signal. I have tried setting the phone to flight mode, restarting, selecting manually the network... When trying to manually select the network I can see several networks, but the phone will simply not connect to the one it should.
Any idea on why could it be that I cannot get phone signal? Thanks.
After trying everything, including restoring the IMEI with Xposed, I have finally managed to restore cell service by restoring the IMEI with this tool: https://play.google.com/store/apps/details?id=com.cryptotel.chamelephon

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