[FIX] Phone permanently locked, Hard lock - AT&T LG Optimus G

Introduction
I bought an AT&T LG Optimus G E970(1) on Ebay and I though it was asking my SIM code, so I put it 4 times and it got a hard lock:
"This phone is permanently locked and can not be unlocked"
I tried to find some kind of information about unlocking it but I was unsuccessful. I tryed flashing roms or restoring factory etc but nothing worked.
Even thinking was not really a hardware problem I though I can sell it for parts and buy another, because there was not any solution.
A kind of solution:
As I said I bought another E970(2) and I unlock it, in the process I make a backup of efs files and that gave me an idea.
I used the 3 files of my new unlock E970(2)
/dev/block/platform/msm_sdcc.1/by-name/m9kefs1
/dev/block/platform/msm_sdcc.1/by-name/m9kefs2
/dev/block/platform/msm_sdcc.1/by-name/m9kefs3
on the E970(1) and it bypass the hard-lock (IDK how is it made, but is not matter) working as a new cellphone clone of E970(2).
The plan was to put E970(1) hard-locked efs on the E970(2), and since it's not hard-locked, unlock the imei and put it back on the E970(1) since if you put a unlock efs imei it bypass the hard-lock but I failed (by mistake I deleted the backups of E970(1) efs).
I don't know how to change the data of those archives or generate new ones (and I don't want to upload mine because I have now 2 clones) but I guess if someone could help with that.
I hope it can help.

Solution
double post

Have you tried...
UberKaeL said:
Introduction
I bought an AT&T LG Optimus G E970(1) on Ebay and I though it was asking my SIM code, so I put it 4 times and it got a hard lock:
"This phone is permanently locked and can not be unlocked"
I tried to find some kind of information about unlocking it but I was unsuccessful. I tryed flashing roms or restoring factory etc but nothing worked.
Even thinking was not really a hardware problem I though I can sell it for parts and buy another, because there was not any solution.
A kind of solution:
As I said I bought another E970(2) and I unlock it, in the process I make a backup of efs files and that gave me an idea.
I used the 3 files of my new unlock E970(2)
/dev/block/platform/msm_sdcc.1/by-name/m9kefs1
/dev/block/platform/msm_sdcc.1/by-name/m9kefs2
/dev/block/platform/msm_sdcc.1/by-name/m9kefs3
on the E970(1) and it bypass the hard-lock (IDK how is it made, but is not matter) working as a new cellphone clone of E970(2).
The plan was to put E970(1) hard-locked efs on the E970(2), and since it's not hard-locked, unlock the imei and put it back on the E970(1) since if you put a unlock efs imei it bypass the hard-lock but I failed (by mistake I deleted the backups of E970(1) efs).
I don't know how to change the data of those archives or generate new ones (and I don't want to upload mine because I have now 2 clones) but I guess if someone could help with that.
I hope it can help.
Click to expand...
Click to collapse
Have you tried to do all that process without the SIM card? I'm guessing that is the SIM card that is locked. No? Too easy? xD

I don't get what do you mean, can you explain?
When you put any SIM card the phone will ask about the SIM PIN number, but after that it will ask the network unlock code, and if you fail X times it became permanently -hard- locked.
Even if you change the SIM, you have not any chance to unlock the phone (carrier free) anymore. No PUK etc.
You can check it with 2945#*970# >network lock.
Everytime you put a new SIM, the phone will reboot, reset the phone or flash it don't affect the hard-lock.
I made the process of restore EFS with and without the SIM card inside, but I didn't see any difference. (I don't know why would be any difference)
Anyway entering an unlocked IMEI works but I not sure if this restores the previous hard-lock state or simply bypasses it (Maybe the lock was not software but a kind of chip).
Thread about this issue :
http://forum.xda-developers.com/showthread.php?t=2101854
http://forum.xda-developers.com/showthread.php?t=1603593
http://forum.xda-developers.com/showthread.php?t=2408400
etc
Seems like no one has succeeded.

same here, LG e970 optimus permanently locked looking for good efs file please post thank you.

https://db.tt/b7yxiRqm
Hope this works
Sent from my LG-F180L using xda app-developers app

Is the PHONE locked or the SIM? If the phone is locked you can try to LGNPST the firmware
Sent from my LG-E970 using XDA Premium 4 mobile app

Once again
evanprice said:
Is the PHONE locked or the SIM? If the phone is locked you can try to LGNPST the firmware
Sent from my LG-E970 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Seems like you don't know what the problem is. Did you read the threads I put above?
No, you can not solve it by just install a ROM, and LGNPST do not remove the lock (maybe data is in a hidden partition or maybe is hardware thing, kind of chip, IDK).
Once again, I'm not asking for help but saying how I managed to fix it. Since there was not any other solution.
mr64fixit:
I'm sorry because I can't provide my own files, but I hope somebody do it or... if you can get another phone you can simply copy those files.
Thanks

Logic Main Mother Board P809
My LG Optimus G E970(from AT&T) is hardlocked, if i replace the Logic Main Mother Board, can i fix this problem?, i really need help, i live in Colombia, and i'm going to buy the logic board on ebay

KmiloAndres said:
My LG Optimus G E970(from AT&T) is hardlocked, if i replace the Logic Main Mother Board, can i fix this problem?, i really need help, i live in Colombia, and i'm going to buy the logic board on ebay
Click to expand...
Click to collapse
i am a "paisano" of you!!! i buyed the logic board from another phone... mine's burned... the phone responds well but is networklocked.... and i spend everything in the board... can any of you give me some spare? (jejeje a joke) can any of you tell me how can i remove simlock free?

x-geo said:
i am a "paisano" of you!!! i buyed the logic board from another phone... mine's burned... the phone responds well but is networklocked.... and i spend everything in the board... can any of you give me some spare? (jejeje a joke) can any of you tell me how can i remove simlock free?
Click to expand...
Click to collapse
no way of removing simlock for free, but it is dirt cheap on ebay (about 2 dollars)
Sent from my LG-E970 using Tapatalk

pls help
Dear All,
MyLG Optimus E970 was factory unlocked and i bought it (in factory unlocked state) from US Ebay. I live in India. I was using it with India Airtel network without any constraint for past 2 months. Suddenly due to some messing up with its EFS or whatever (i dont know what i messed), it became hard-locked. Now, i cannot even unlock it by any purchased unlock code, since device shows message "This device is permanently blocked and cannot be unlocked". I tried Nexus conversion also, i converted successfully but of no use. The device is still hard-locked. Hence, i converted back to Optimus E970.
Now, i want guidance from all of you that what can i do to unlock it? Is there any way for me? or cell is waste piece? pls help....i have heard about Octopus box tool which can repair such case. But i am not able to find a single mobile shop here in Delhi India where i can get such repair person with Octopus Box. pls suggest what be solution to the mess that i have created for myself.....Any inputs will be appreciated.
btw, i tried restoring EFS etc, but of no use.
luisoman2000 said:
no way of removing simlock for free, but it is dirt cheap on ebay (about 2 dollars)
Sent from my LG-E970 using Tapatalk
Click to expand...
Click to collapse

My SIM previously got locked and I was able to get it unlocked by phoning my provider. I'm not sure if it's your SIM, but if you do end up finding it is then contact your provider and they should be able to unlock it.

i have LG Optimus G E970 at&t, it was running fine, but i installed g3 love kitkat rom but my sim is not working after that, everything is running fine except sim network... its showing cross in above network row.!! then i restored stock rom 4.1.2 but problem still there.. can anyone help me please?
further i also have another E970... can i make a copy backup from that phone to mine? quick reply will be appreciated...

any update?? any solution to this issue??

same here, I'm in Brazil, LG D805, I upgraded to Lolipop 5.0.2 and now becomes hard locked. "this phone has been permanently and cannot be unlocked"
I tried changing ROM, Stock ROM, Root, EFS restore, another EFS files, QPST Software, EFS Pro, CDMA Workshop and not helped. Any hope?

permanently locked
Hi i bought a g3 and it has the same issue. permanently locked. i am from italy and hope someone will find a solution

My LG L70 D320n is permanently locked too

Hi I am a product of El buy I Phone Model LG G-4 H818p network problem is to unlock gave me the code I entered a few Barbaz not lock the phone can code I enter the code 2945 # * 818 # I will bring the characters your phone permanently locked help Please

UberKaeL said:
Introduction
I bought an AT&T LG Optimus G E970(1) on Ebay and I though it was asking my SIM code, so I put it 4 times and it got a hard lock:
"This phone is permanently locked and can not be unlocked"
I tried to find some kind of information about unlocking it but I was unsuccessful. I tryed flashing roms or restoring factory etc but nothing worked.
Even thinking was not really a hardware problem I though I can sell it for parts and buy another, because there was not any solution.
A kind of solution:
As I said I bought another E970(2) and I unlock it, in the process I make a backup of efs files and that gave me an idea.
I used the 3 files of my new unlock E970(2)
/dev/block/platform/msm_sdcc.1/by-name/m9kefs1
/dev/block/platform/msm_sdcc.1/by-name/m9kefs2
/dev/block/platform/msm_sdcc.1/by-name/m9kefs3
on the E970(1) and it bypass the hard-lock (IDK how is it made, but is not matter) working as a new cellphone clone of E970(2).
The plan was to put E970(1) hard-locked efs on the E970(2), and since it's not hard-locked, unlock the imei and put it back on the E970(1) since if you put a unlock efs imei it bypass the hard-lock but I failed (by mistake I deleted the backups of E970(1) efs).
I don't know how to change the data of those archives or generate new ones (and I don't want to upload mine because I have now 2 clones) but I guess if someone could help with that.
I hope it can help.
Click to expand...
Click to collapse
Can you help me by providing help step by step. I can't understand what I have to do with the IMEI number, should I have to change it. Please provide you method step by step.
Thanks

Related

[Q] Alcatel OT 990 No network after unlocking

I have bought unlock code, entered it and it showed me that unlocking was unsuccessful, and now when I insert any sim card it boots properly and shows me no network :/
No one? Please help guys...
After inserting unlock code I can insert any sim card without any sim restrictions, but there is no network on my phone. But before unlocking there was...
daxsm said:
No one? Please help guys...
After inserting unlock code I can insert any sim card without any sim restrictions, but there is no network on my phone. But before unlocking there was...
Click to expand...
Click to collapse
I've unfortunately done the same thing,now i have no network,it asks me for a pin code but when it unlocks says sim card error.I've tried with different sim cards,still the same,please can anyone help?I have done this with the same phone as you,alcatel ot990,any progress?
Please can anyone help us,i'm without my phone for 5 days,there must be someone who can give us an answer!!!
Sorry if i'm spamming,but i'm hoping that someone here will see this thread,and maybe give me a helpful answer.I'm also hoping to see the creator of this thread,i want to know is there any progress on his phone,is there a way to repair this?This phone maybe doesn't cost much,but it isn't a small amount in country where i live,i can't afford myself a new phone!
Ok,
If you have a phonw wich is code frozen and no network after unlocking with code you should upload this ROM r1_de-branded_ot990-update-signed.zip and after that udating the phone with the update software wich you can download from Alcatel home page. After that your phone should work as before...
Sent from my ALCATEL one touch 990 using XDA App
jodank said:
Ok,
If you have a phonw wich is code frozen and no network after unlocking with code you should upload this ROM r1_de-branded_ot990-update-signed.zip and after that udating the phone with the update software wich you can download from Alcatel home page. After that your phone should work as before...
Sent from my ALCATEL one touch 990 using XDA App
Click to expand...
Click to collapse
I solved my problem,had to pay extra money,and now my unlocked phone is working just fine
Ok, same problem, jodanks way does not work but looks prommising to put back phone in factory state for possibly warranty issues.
From Tommy I hope I'll get the contact where he did fix his phone.
From eBay unlocker I got message I need Furious box.

[Q] Several Problems with i5500

Hi all,
First of all, I want to say thanks for all the help and knowledge I've found on this website - it's amazing.
I've come to you because my sister bought an i5500 from a girl who was on the Telus network in Canada. My sister is on SaskTel, and I believed I would be able to unlock it after looking at xda-dev for some time. After several hours of rooting and attempting unlock, I finally got the BML5 file and opened it in hex editor. After several more hours, I managed to locate my SIM unlock code - 01234567 (Which I find odd, by the way).
Anyway, my sister has since gotten a SIM card from SaskTel and when we insert it, no SIM code prompt appears. I then tried it with my Fido card, and it did the exact same thing - the phone acts as though there isn't any SIM card in. It does, however, state that there's no signal.
Does this mean that the phone is already unlocked? If it is unlocked, I don't know how it happened - the girl that originally owned the phone never hacked the phone or anything. If it is unlocked, why won't my Fido SIM card, or my sister's SaskTel SIM card work?
The other issue I've been having is that the phone will suddenly turn off every 5 or 10 minutes. Could it have happened when I rooted the phone? I used SuperOneClick to do it, then command prompt to pull the img file to my laptop. Did I partially brick it?
Thank you so much for any help you guys can give me; I'd like to think of myself as fairly technically apt, but at the moment, I'm completely at a loss as to how to fix this.
Again, thanks.
---------
EDIT: Found some new info: Whenever the phone restarts, the date, time, and time zone are all reset back to standard. Does this mean that the battery is shot? The phone is less than a year old...
useful thread
Well I don't know about the rebooting, but what I recommend you read this thread,
http://forum.xda-developers.com/showthread.php?t=1335548
specially the last part, which states:
Most custom roms that tries to remove blur break the subsidy lock interface (sim unlock screen doesn't show on them). If you flash other rom and subsidy unlock screen doesn't pop when you insert foreign sim, you will need to flash back stock ROM in order to unlock. So the easyest way for those of you running a Custom ROM, just do a nandroid backup using CWM, flash Stock ROM, unlock your phone then restore your backup.
Click to expand...
Click to collapse
Code:
• Useful Codes
Quote:
*#7465625# - Dial code to check if phone it's network locked.
#7465625*638*UNLOCK-CODE# - Replace UNLOCK-CODE with your 8 digits number, then dial. Phone might reboot.
Code:
If you have reached the end of the tutorial and you wasn't able to obtain the unlock code( find numbers like 00000000 / 11111111 ), then it means that your phone it's "Hard Locked" or doesn't have the unlock code provided with the phone. I don't know any solution until now for this problem. For most of the people here, this works flawlessly, for some doesn't work.
maruc50 said:
Well I don't know about the rebooting, but what I recommend you read this thread,
http://forum.xda-developers.com/showthread.php?t=1335548
specially the last part, which states:
Code:
• Useful Codes
Quote:
*#7465625# - Dial code to check if phone it's network locked.
#7465625*638*UNLOCK-CODE# - Replace UNLOCK-CODE with your 8 digits number, then dial. Phone might reboot.
Code:
If you have reached the end of the tutorial and you wasn't able to obtain the unlock code( find numbers like 00000000 / 11111111 ), then it means that your phone it's "Hard Locked" or doesn't have the unlock code provided with the phone. I don't know any solution until now for this problem. For most of the people here, this works flawlessly, for some doesn't work.
Click to expand...
Click to collapse
Thanks for this. I used that link to root and get the code for the phone, but now I'm confused with the lack of PIN unlocking screen. Does that mean that I'm going to have to backup/flash with stock ROM? I'm totally fine with flashing it back to stock if it's not, in fact, I've looked for a stock ROM in case that was the issue. Since it's a Canadian model though, (GT-I5500M) I can't find any. There's a list somewhere on XDA with all the I5500 ROMs, but it says that there aren't any from Canada. Options? Ideas?
Thanks again for the help.
Anyone with any other ideas? Right now I'm trying to decide whether or not we should just sell the phone and get a new one, so any advice/help would be appreciated so much.
Did you check on samfirmware.com?
Sent from my Galaxy5 using xda premium
ddamani9 said:
Did you check on samfirmware.com?
Sent from my Galaxy5 using xda premium
Click to expand...
Click to collapse
Thanks, I did, but there isn't anything for Canada on there. A new problem just cropped up: the WiFi won't turn on. So, even if I wanted to flash it with an official firmware, I don't think I could - I have to use the market to download an app to flash, right?
U can use Odin..
If I Have Helped You,Hit Thanks..
Here is the link for ur Canadian baseband .
http://madteam.co/forum/index.php?topic=797.0
Sent from my Galaxy5 using xda premium
ddamani9 said:
Here is the link for ur Canadian baseband .
Sent from my Galaxy5 using xda premium
Click to expand...
Click to collapse
Thanks, but even under the Canada/USA heading it says that he's missing the Canadian/American baseband. So... still no luck.
Sry cant help you now..or else Change ur baseband..
Sent From Nokia 1100 Using Touch screen..!
ddamani9 said:
Sry cant help you now..or else Change ur baseband..
Sent From Nokia 1100 Using Touch screen..!
Click to expand...
Click to collapse
Alright, thanks. If I change my baseband to another version, does that mean that the phone won't work in Canada anymore?

Failed to SIM Unlock GT-I9300

I had a GT-I9300 before and I used GalaxSim Unlocker to unlock it. It worked before.
This is my 2nd GT-I9300, but it is Made in China, not like the one before which was Made in Korea. With this one, GalaxSim Unlocker failed to unlock the phone.
I tried this program with 4.1.1 and 4.1.2. Both say that the phone is unlocked and the program did not even run its full course. When I go back to the old ALE8 ROM, this time the program did not see any IMEI number.
I also tried to use the phone service menu. I can get into the service menu, but there is nothing inside the "network lock". It says the menu does not exist.
Is the China made phone very different from the Korea made phone? I'm just curious. I've already returned the phone to the original owner.
BaSingSe said:
I had a GT-I9300 before and I used GalaxSim Unlocker to unlock it. It worked before.
This is my 2nd GT-I9300, but it is Made in China, not like the one before which was Made in Korea. With this one, GalaxSim Unlocker failed to unlock the phone.
I tried this program with 4.1.1 and 4.1.2. Both say that the phone is unlocked and the program did not even run its full course. When I go back to the old ALE8 ROM, this time the program did not see any IMEI number.
I also tried to use the phone service menu. I can get into the service menu, but there is nothing inside the "network lock". It says the menu does not exist.
Is the China made phone very different from the Korea made phone? I'm just curious. I've already returned the phone to the original owner.
Click to expand...
Click to collapse
What ROM did it come with? If it had EFS v2, there is no way to unlock it without buying an "unlock code". Galaxsim doesn't work on ROMs released since July. No apps do.
A Unicom customized phone?
I don't think that one has the network lock.
I've returned the phone, so I would not know about the EFS. The one I unlocked before was a UK O2 phone. But I do not know much about the 2nd one, just that it was made in China, not Korea.
So if GalaxSim Unlocker and phone service manual both do not work, the only way is to buy an unlock code? It appears some people are using some cables to unlock some phones.
Well, if it is sold to China, there is no network lock. So GalaxSim Unlocker is unnecessary. Do you know which country it is sold to?
Just backup the phone's EFS.
BaSingSe said:
I've returned the phone, so I would not know about the EFS. The one I unlocked before was a UK O2 phone. But I do not know much about the 2nd one, just that it was made in China, not Korea.
So if GalaxSim Unlocker and phone service manual both do not work, the only way is to buy an unlock code? It appears some people are using some cables to unlock some phones.
Click to expand...
Click to collapse
Do you have any evidence of the above re cable unlock ???
That phone was clearly locked. From the very beginning, I put in a T-Mobile SIM and the phone asked me for unlock code. After one or two day tries, I gave up. To the end, after the stock ROM restore, it still asked me for unlock code.
I do not know the history of that phone. So I do not know what country that phone was originally distributed to.

[Q] [Help] - How to unlock sim network in "LG Optimus G E970"

I bought the device from the days of the Amazon "LG Optimus G E970"
but, there is mistake from my side when insert SIM card of our network
1- phone ast to write PIN
2- i write wrong PIN many times
3- there is one message when i try to write correct PIN which u set as following : " this phone is permanently locked and can not be unlocked "
please kindly from to help me to fix mistake and unlock this phone
accept my best regards
sidaside said:
I bought the device from the days of the Amazon "LG Optimus G E970"
but, there is mistake from my side when insert SIM card of our network
1- phone ast to write PIN
2- i write wrong PIN many times
3- there is one message when i try to write correct PIN which u set as following : " this phone is permanently locked and can not be unlocked "
please kindly from to help me to fix mistake and unlock this phone
accept my best regards
Click to expand...
Click to collapse
Looks like you screwed up, and if i am not mistaken you can no longer sim unlock that phone. It is locked to AT&T now. I hope I'm worng, but if there is no fix then you might as well sell it to someone in the US.
Is there a solution to the problem?
Download new Firmware modified, for example,
Thank you
sidaside said:
Is there a solution to the problem?
Download new Firmware modified, for example,
Thank you
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2425816
Start reading
So far I could not solve the problem of network lock
sidaside said:
So far I could not solve the problem of network lock
Click to expand...
Click to collapse
From what i understood in the posts i directed you too, you need another sim unlocked E970. Then you make an EFS backup of the second phone and replace the EFS files from your phone with the ones on the second phone. Downsides: Your phone will be a "clone" of the second phone since they will have the same imei, and you need to find another unlocked phone.
Where you can find it in the phone specifically what are the method of installation please
Thanks
sidaside said:
Where you can find it in the phone specifically what are the method of installation please
Thanks
Click to expand...
Click to collapse
"Introduction
I bought an AT&T LG Optimus G E970(1) on Ebay and I though it was asking my SIM code, so I put it 4 times and it got a hard lock:
"This phone is permanently locked and can not be unlocked"
I tried to find some kind of information about unlocking it but I was unsuccessful. I tryed flashing roms or restoring factory etc but nothing worked.
Even thinking was not really a hardware problem I though I can sell it for parts and buy another, because there was not any solution.
A kind of solution:
As I said I bought another E970(2) and I unlock it, in the process I make a backup of efs files and that gave me an idea.
I used the 3 files of my new unlock E970(2)
/dev/block/platform/msm_sdcc.1/by-name/m9kefs1
/dev/block/platform/msm_sdcc.1/by-name/m9kefs2
/dev/block/platform/msm_sdcc.1/by-name/m9kefs3
on the E970(1) and it bypass the hard-lock (IDK how is it made, but is not matter) working as a new cellphone clone of E970(2).
The plan was to put E970(1) hard-locked efs on the E970(2), and since it's not hard-locked, unlock the imei and put it back on the E970(1) since if you put a unlock efs imei it bypass the hard-lock but I failed (by mistake I deleted the backups of E970(1) efs).
I don't know how to change the data of those archives or generate new ones (and I don't want to upload mine because I have now 2 clones) but I guess if someone could help with that.
I hope it can help. "
You can make the EFS backup using freegee.

Network lock with update?

Hello there fellows, i'll try to make my question simple. My uncle got a new phone so he threw away his old one which i took, its an LG V10 H901 its T-Mobile if i'm not mistaken, Anyways I'm out of Canada for a long time now and the phone is fully unlocked and runs on all the networks i was able to test, but its running android lollipop and i really upgrade to nougat, but from a previous experience with a Galaxy S6, upgrading just like that might lock back the network, and i have no idea if its the same case for this V10 too, as i am not in Canada anymore even contacting T-Mobile won't be that easy at all (tried before), so what i wanna know is, will the network get locked if i upgrade the Android ? as i'm going to do it manually since i can't receive OTA outside the region.
All informations are appreciated, and thanks in advance.
Edit: In T-mobile website where i enter the IMEI to see if my device is illegible for unlocking i got a congratulations saying my device can be unlocked.
- Also, The phone is rooted so my guess the bootloader should be unlocked right ? (Stock recovery btw). Now the weird part about that is that when i try to reboot to fastboot/bootloader from Terminal/ ADB/ Volume Down And USB/ Application With Root, there is no fastboot or bootloader i guess, i even found a similar post on the forums here but no answer for it too!
Now my guess that flashing the KDZ will flash all partitions and fix it but i am still afraid of the carrier lock!
In general, once a phone is unlocked, it stays unlocked forever as long as it disables the sim lock check in the phone and updating the software or doing factory reset doesn't change that. From what I have read and researched previously, the sim unlock status is stored and enforced via a certain partition on phone for example, in some phones it is nvram or nv data partition, the same partition that stores phone's IMEI number as well. It is not likely that you will loose sim unlock status just by updating to nougat.
But do keep in mind that that some of the LG V10 H901 T-Mobile versions have a korean motherboard where LG Bridge tries to update it with the wrong version of the rom bricking the phone, and people have reported here on XDA that even after unbricking they lost their IMEI info from the phone permanently and phone modem stops working.
I would suggest that you make sure which sub-variant of the H901 you have before you attempt to do any flashing, especially through LG UP.
I personally just bought a used H901 myself and was trying to decide if my phone is one of the ones with korean motherboard.

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