Replacement Phone question. - Verizon Samsung Galaxy S 4

My S4 was dropped and the screen was cracked so I had it replaced. I was still have other issues with the phone. Has anyone here got a replacement phone and had there screen replaced? I just don't want to be billed $500 for so physical damage. The phone now only has a nick in the corner where is was dropped.
Thanks for any feedback!!

joe2018 said:
My S4 was dropped and the screen was cracked so I had it replaced. I was still have other issues with the phone. Has anyone here got a replacement phone and had there screen replaced? I just don't want to be billed $500 for so physical damage. The phone now only has a nick in the corner where is was dropped.
Thanks for any feedback!!
Click to expand...
Click to collapse
I got a replacement from Verizon and best of all it came with MDK for rooting and recovery.
Sent from my SCH-I545 using xda app-developers app

blackra1n said:
I got a replacement from Verizon and best of all it came with MDK for rooting and recovery.
Sent from my SCH-I545 using xda app-developers app
Click to expand...
Click to collapse
I know its easy to get a replacement I'm just worried about them saying I had physical damage. The screen is new but did have it repaired.

joe2018 said:
My S4 was dropped and the screen was cracked so I had it replaced. I was still have other issues with the phone. Has anyone here got a replacement phone and had there screen replaced? I just don't want to be billed $500 for so physical damage. The phone now only has a nick in the corner where is was dropped.
Thanks for any feedback!!
Click to expand...
Click to collapse
I had an S3 replaced through Sprint that had the screen replaced. I was having issues with the USB port but I felt the need to be honest and told them the screen had been replaced. They told me that 1) That should not have an affect on the USB port and 2) they seemed surprised that the screen had been replaced because they said it didn't look like it had been.

joe2018 said:
My S4 was dropped and the screen was cracked so I had it replaced. I was still have other issues with the phone. Has anyone here got a replacement phone and had there screen replaced? I just don't want to be billed $500 for so physical damage. The phone now only has a nick in the corner where is was dropped.
Thanks for any feedback!!
Click to expand...
Click to collapse
9.9 times out of 10 vzw either destroys phone or they ship back to Samsung...the later half being most used.
I assume you have no insurance?
Sent from my SCH-I545 using Tapatalk 2

Related

Shattered screen

I dropped my phone and my screen is now shattered.
Anyone know where I can have it replaced, or have any recommendation to how I can have it fixed
Thanks
VikingoRMCF said:
I dropped my phone and my screen is now shattered.
Anyone know where I can have it replaced, or have any recommendation to how I can have it fixed
Thanks
Click to expand...
Click to collapse
Your best bet would be to try a cellphone/electronics repair shop, wouldn't recommend doing it yourself.
Sent from my GT-I9100 using Tapatalk 2
VikingoRMCF said:
I dropped my phone and my screen is now shattered.
Anyone know where I can have it replaced, or have any recommendation to how I can have it fixed
Thanks
Click to expand...
Click to collapse
I know of a friend who was able to order a replacement iPhone 4 screen off ebay and replaced it herself. You might want to check that out.
xxfreakazoidxx said:
I know of a friend who was able to order a replacement iPhone 4 screen off ebay and replaced it herself. You might want to check that out.
Click to expand...
Click to collapse
Yeah, I'd only trust my friend to do this for me, cause random shady people who say that they can replace the screen within 3 hours never seem to come back D:
Sent from my GT-I9100 using Tapatalk 2
Any links to a replacement screen?
VikingoRMCF said:
Any links to a replacement screen?
Click to expand...
Click to collapse
These folks only seem to have replacements for white at the moment.
http://cnn.cn/shop/samsung-i9300-galaxy-c-26_1412.html

Galaxy S3 huge crack

Hi! Unfortunately i dropped my phone and now it has huge cracks all over the screen. Do you think samsung covers for accidents like this?
Yes, ask them and you should get a new one, with a spare for next time you drop it too (saves on postage costs).
worlds85 said:
Hi! Unfortunately i dropped my phone and now it has huge cracks all over the screen. Do you think samsung covers for accidents like this?
Click to expand...
Click to collapse
Only if they are a very very stupid company .
You damaged you pay unless its covered by insurance of course .
jje
As above, insurance or repair as it was your own fault.
Screen replacement below.
http://www.youtube.com/watch?v=_70-W9JjVjg&feature=youtube_gdata_player
Sent from my GT-I9300 using xda premium
Thanks :/
Motogp1 said:
As above, insurance or repair as it was your own fault.
Screen replacement below.
http://www.youtube.com/watch?v=_70-W9JjVjg&feature=youtube_gdata_player
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse

Cracked screen....

Just wanted to know how much I can sell it for to get closer to the cost of getting the note II. How much would you guys sell it for. Its just the glass cracked everything else still works. Plus you can barely tell that its cracked besides the left side.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Screen repair is about $200 plus the hassle. So a note in good condition is about $300, I would pay $50 for it.
What he said^^
It's arm and a leg trying to replace just the glass and you risk damaging it even worse if you try it yourself with no experience. Not sure what a repair store would charge. But the assembly like stated above, is around $200. You can pick up a decent Note now for $200-250. I'd either keep it, or expect some extremely low offers. A cracked screen is a cracked screen regardless of how minute it may be.
Much to my surprise some kid offered me 185 fir my broken note so I just picked up the note 2 this morning! !!
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Nice score. I assume you didn't have insurance on your original Note?
Sent from my huge phone running Blackstar X
You got lucky, congrats on your shiny new note2. I'm going to hold onto my note1 and wait for note3 with 1080p screen and ARM Cortex-A15 cpu
JoelJr78 said:
Nice score. I assume you didn't have insurance on your original Note?
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Click to collapse
I don't think insurance covers broken glass. I asked the guy at the AT&T repair center if insurance would have paid for my cracked glass and he said, "no".
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
that's why I didn't get the insurance, the only reason I'd get it is to get it replaced for free if I dropped it or somehow broke the screen...
So what good is their insurance then if it doesn't cover a cracked screen?
Sent from my SAMSUNG-SGH-I717 using xda premium
Man that sucks. I have two notes. One is mine that I always use and its got a dead pixel. The other one has a cracked screen. Its barely cracked but still. I want to ditch them both and get a galaxy nexus or a note with no issues! Haha
Damn marketplace here is closed or I'd post them.
i have 1 send me pm
blackā˜…X1
Yea they are still selling for $200 fully operable with a cracked screen. Also samsung will replace it for the same price.
scottx . said:
Man that sucks. I have two notes. One is mine that I always use and its got a dead pixel. The other one has a cracked screen. Its barely cracked but still. I want to ditch them both and get a galaxy nexus or a note with no issues! Haha
Damn marketplace here is closed or I'd post them.
Click to expand...
Click to collapse
looking to let go of the cracked screen 1?
Its not worth fixing.
Unless I could get a screen cheap but still OEM quality.
For that 200 bucks ....your well on the way too a note 2.
I guess it just comes down to your particular situation.
Either way ...sorry about the screen damage ...it sucks ...g
d1zturbe3d said:
So what good is their insurance then if it doesn't cover a cracked screen?
Sent from my SAMSUNG-SGH-I717 using xda premium
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Click to collapse
thats why i never get at&t's insurance. i buy all my phones from Best Buy. for $10 a month they cover anything and everything. if you drop it, break the screen, pee on it, your dog chewed it....dont matter, they send it out for repair and you get another one. before i got the Note i had a Dell Streak that i got from Best Buy. i Broke the screen like 5 times and every time they just gave me another one - no questions asked.:good:
scottx . said:
Its not worth fixing.
Unless I could get a screen cheap but still OEM quality.
Click to expand...
Click to collapse
u can get OEM quality but OEM quality isnt cheap because its the LCD and the front glass

Bad screen on DNA? HTC warranty?

I have an annoying "spot" in the middle of my screen. Not sure if it's a bunch of dead pixels because it's more blueish than black, but definitely seems like a defective screen. Only noticeable on white and light screens, although it gets annoying. I bought the phone through Amazon so not sure if there's any type of warranty. Would need to go through HTC probably but I've heard bad stories of HTC customer service. Any thoughts?
Sent from my Droid DNA
When did you buy the phone? I think the manufacturer's warranty is roughly a year. If it is less than a year old, you might be able to replace it via warranty.
tokuzumi said:
When did you buy the phone? I think the manufacturer's warranty is roughly a year. If it is less than a year old, you might be able to replace it via warranty.
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Click to collapse
This phone hasn't been out for a year.
Sent from my HTC6435LVW using xda app-developers app
Doesn't matter if you got it at Amazon, Verizon will still honor the 1 year warranty. I had the same issue with my DNA and it was a dead pixel. Purchased at Amazon and exchanged through Verizon with certified like new device.
Sent from my HTC6435LVW using Tapatalk 2
tokuzumi said:
When did you buy the phone? I think the manufacturer's warranty is roughly a year. If it is less than a year old, you might be able to replace it via warranty.
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Click to collapse
Bought in January.
rsims26 said:
Doesn't matter if you got it at Amazon, Verizon will still honor the 1 year warranty. I had the same issue with my DNA and it was a dead pixel. Purchased at Amazon and exchanged through Verizon with certified like new device.
Sent from my HTC6435LVW using Tapatalk 2
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Click to collapse
But I didn't buy any extra warranty AND bought it through Amazon. You're saying VZW will replace it? If so I better "UNmoonshine" and bring it to the store!
Sent from my Droid DNA
That's from pressure on the screen from the back. Do you have it in a case?
spinkick said:
That's from pressure on the screen from the back. Do you have it in a case?
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Click to collapse
Yes, the Incipio Faxion. I'll try taking the case off. There's really no pressure to the back of the phone with this case, just the sides a little.
Sent from my Droid DNA
blackstallion said:
Bought in January.
But I didn't buy any extra warranty AND bought it through Amazon. You're saying VZW will replace it? If so I better "UNmoonshine" and bring it to the store!
Sent from my Droid DNA
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Click to collapse
I didn't have any either and they exchanged it no problem. I would at least get it back to the stock ROM, S-On.
Sent from my HTC6435LVW using Tapatalk 2
yeah that's a known problem with the DNA. happened to my first one. I'm pretty sure it was from using the car dock and squeezing the sides too hard plus having it in my pocket with the screen facing out,and sitting down which kind of like bent the rounded back...so it puts pressure on it and bam, blue haze.
Sent from my Samsung Galaxy S4 using Tapatalk 4 Beta
Yep, after I took the case off, no blue spot.
spinkick said:
Yep, after I took the case off, no blue spot.
Click to expand...
Click to collapse
How long before the blue haze disappeared? I took off my case and it didn't go away after a minute or so.
Sent from my Droid DNA

Front facing camera

Dropped phone, now something appears in front of the front facing camera internally. MOD EDIT: Warranty and returns are not for accidental damage Thoughts? I'll upload pics after work.
Sent from my SM-G900T using xda app-developers app
Sent from my SM-G900T using xda app-developers app
Dropped the phone and there's cosmetic damage. Is that a game changer?
Sent from my SM-G900T using xda app-developers app
Hence something must of been shook loose. I'll upload another pic later.
Sent from my SM-G900T using xda app-developers app
d2theyip said:
Sent from my SM-G900T using xda app-developers app
Click to expand...
Click to collapse
My S4 had the same problem. Took it to a repair guy who is comfortable taking the phones apart - it's a little gasket that looks like an o-ring that slips down in front of the camera - easy fix.
Good luck.
It's no longer water resistant once it's opened up too
Sent from my SM-G900T using XDA Premium 4 mobile app
FL-Pirate said:
My S4 had the same problem. Took it to a repair guy who is comfortable taking the phones apart - it's a little gasket that looks like an o-ring that slips down in front of the camera - easy fix.
Good luck.
Click to expand...
Click to collapse
Yep, exactly. Wonder how much labor cost this is?
Sent from my SM-G900T using xda app-developers app
d2theyip said:
Yep, exactly. Wonder how much labor cost this is?
Sent from my SM-G900T using xda app-developers app
Click to expand...
Click to collapse
He only charged me $10 and took him about 2 minutes start to finish.
They might charge you more than that cause you have to take off the display to get to the internal parts
Sent from my SM-G900T using xda app-developers app
92drls said:
If there's no visual damage to the outside and NO water damage you can just run it back and they'll replace it. Dont tell them you dropped it, just say you tried using it and all pictures look this way. Should be no questions asked and replace honestly. Sucks though.
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Click to collapse
Water damage HAS to be covered now since the phone is advertized as water resistant. Right?
JoJo2211 said:
Water damage HAS to be covered now since the phone is advertized as water resistant. Right?
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Click to collapse
Nope, if the back cover or charge port is not totally sealed and the indicator turns red, you'll pay your deductible or OOW fee.
JoJo2211 said:
Water damage HAS to be covered now since the phone is advertized as water resistant. Right?
Click to expand...
Click to collapse
Water resistant =/= waterproof
Thread cleaned of warranty fraud discussion...not on this site!!
Thank you for your cooperation
Senior Moderator
I have the same issue with the front facing camera, only I never dropped mine. I started playing with the front camera on Friday and noticed a shadow along one side. At first, I thought this was some kind of filter I had accidentally applied. When I could not find a way to turn it off I thought maybe the top of my case was causing it. When I looked close, I saw that the top half of the camera was being blocked by this gasket. I took it to T-Mobile and they exchanged it as a manufacturer defect and I have a new one arriving today. Once the new on gets here I'll post some pics of the bad one.
KennyG123 said:
Water resistant =/= waterproof
Thread cleaned of warranty fraud discussion...not on this site!!
Thank you for your cooperation
Senior Moderator
Click to expand...
Click to collapse
Fair enough, but as stated directly following your message, someone had the same issue, took the phone in and was replaced under warranty so our previous talks prove factual, dropped or not this is a warranty issue, not fraudulent?
Either way I appreciate the work you do to keep this place tidy, thanks man.
92drls said:
Fair enough, but as stated directly following your message, someone had the same issue, took the phone in and was replaced under warranty so our previous talks prove factual, dropped or not this is a warranty issue, not fraudulent?
Either way I appreciate the work you do to keep this place tidy, thanks man.
Click to expand...
Click to collapse
I sure try... Thanks. The difference with the post after mine is the phone was never dropped. Warranty is for defects. Insurance is for accidental damage or bricking your phone. My statement was meant for just that, if you do drop it then responsibility should be taken and it is not proper to ask here if you can get away with getting it fixed under warranty.
Cheers
Kenny
Here are the pics I mentioned. Hopefully this does not turn into a widespread issue.
Front camera.
I have the same issue, didn't drop my phone. But the oring has shifted in front of the camera. Im wondering if I send it in if they'll fix it or just send a new one? Because I have a spigen glas.tr screen guard on it and I don't want to be out the money on it. I'd prefer they just fixed it.
Pill_Clinton said:
I have the same issue, didn't drop my phone. But the oring has shifted in front of the camera. Im wondering if I send it in if they'll fix it or just send a new one? Because I have a spigen glas.tr screen guard on it and I don't want to be out the money on it. I'd prefer they just fixed it.
Click to expand...
Click to collapse
I literally smacked the ring out of the way of the ffc. Don't know but this problem seems to happen to a few people.
Sent from my SM-G900T using XDA Free mobile app
Ffc
I had tried knocking it back in place, I'll give that another try I think..before I'm stuck warranting it.
Front camera defect
Hi guys! I just joined this site to share my problem with my new Galaxy S5.
It's been weeks since i got my new phone from T-Mobile. I love it! It's a expensive phone so a good cellphone case is a must. I have a case and screen protector to protect my device. Suddenly, I just found out the same problems you had with your phones. I've never dropped mine either. So I think it's gonna be a manufacturer defect. Something is blocking the front camera. Again, I never dropped my phone, it doesn't have any scratches on the screen and any dents on its body.
I went to my network provider and ask for help about this issue. They sent me a replacement phone (Galaxy S5) after 3 days then I sent over to them the defective one. They said that it depends on the manufacturer/service tech if the phone defect is under warranty or not. I'm still waiting for them to check the phone. Or else I'm gonna be charge $175 out of warranty fee!
I'll attach pictures of my previous Galaxy S5. I hope this is not a widespread problem. Share your thoughts too! Thanks!

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