[Q] ATT HTC One X Plus Boot Loop- Please Help - Android Q&A, Help & Troubleshooting

Hello Everyone,
I am very new to this and I do not know a lot of terminology of developers so it is quiet hard for me to figure this out on my own.
I got HTC One X Plus in May and I did not root it or anything, just used it normally. I think I made a mistake of not charging it for 24 hours the first time, because my battery drains very quickly, even when I don't play games or use 4G. Yesterday when my battery level was very low, the phone shut off, and turned back on again, but didn't get past the HTC Logo, and a few seconds later it shut off. And since then its been doing just that. I'm suspecting that the battery cannot charge or something, because I tried a hard reset and reboot, recovery, factory reset and everything. I did notice that when I got to the screen with three Androids, a message, that said "battery too low to flash". Now, I know there are lots of posts about this, but they're all about rooted phones or custom ROMS, and I honestly don't understand what they're talking about. I have almost two years with this phone and I can't afford a new one and even though Im still under warranty I can't send it back, because I have a small crack in the glass(not the screen) and apparently ATT warranty will charge you $500 for physical damage. Please help, if you can.
Nikita

You all are useless nerds.

Nikita92 said:
You all are useless nerds.
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great way of getting help! Hope you like your new phone!
Sent from my Nexus 4 using Tapatalk 2

Related

Galaxy S3 - Your Opinion After Frequent Usage

So, a few weeks back my Mozart started presenting problems... In it's defence, i've had that device for approx. 2 years and if you see the state it is in right now, you'd be surprised it survived this long!
Now I love Windows Phone and my next device would have been Windows Phone 8 but alas, I need a stable phone with me always and thus can't rely on the Mozart in its current state. So I sold off my iPad 2 and went ahead and bought a HTC One X and initially loved it but grew to dislike it... mainly due to random crashes (probably a device manufacturing defect) but most importantly due to the poor battery life.
So I sold off the One X and purchased a iPhone 4S however after a few days of usage, some microphone issues emerged. I got it replaced and soon enough, the issues surfaced on the new device. Checked online and a huge number of users are apparently facing issues with iPhone 4s as well... so then returned that and got a iPhone 4...
But alas! Websites on Safari were a pain at times, cellular data would kill itself during a call though it didn't happen always, and some other stuff as well... So now i've sold it off and am in the market for a new phone.
Today i returned my cousin's HTC One X and got a Galaxy S3... have been testing it out and am loving it so far... Especially the battery! Charged it up to 67%... have had Exchange Sync (Push) turned on, two Gmail accounts on 15 minutes sync, Facebook and twitter push, and made at-least over a dozen calls some of them going over 10-15 minutes... and a game here or there plus an hour at the gym with continuous music playback and referring to a workout app... and in 3 hours time, it's battery has gone from 67% to 49%!!!
If it were my One X, it would have pretty much died by now or come close to it. Even the iPhone 4 didn't produce such good battery results for me - but close nonetheless.
So now i'm considering to the store tomorrow and purchasing a S3 for myself! Wanted to see if anyone here could provide any feedback on usage based on a couple of weeks or days of usage of the device? Battery life? any crashes? Anything else?
UPDATE
Forgot to ask another important question... Now forgive my ignorance, but I am kind of new to Android - although I did use XDA numerous times to flash my brother's X10 + Arc and Sis-in-law's HTC Chacha... when i purchased this phone today for my cousin, it was a packed box. On opening and starting it up, it asked for a PIN code to activate. Which i Imagine meant that it was carrier locked?
The shop owner disappeared for 10 minutes and returned back with the phone unlocked and ready to use. He said he got it unlocked by using a proper code and all... and to be on the safe side, as soon as i got home, i did a hard reset and it didn't lock out on me. However, I do notice "ClockworkMod" installed on the S3 and also the state of the device in settings is set to Modified. What does this mean? Any cause for concern?
Regards!
msalmank said:
So, a few weeks back my Mozart started presenting problems... In it's defence, i've had that device for approx. 2 years and if you see the state it is in right now, you'd be surprised it survived this long!
Now I love Windows Phone and my next device would have been Windows Phone 8 but alas, I need a stable phone with me always and thus can't rely on the Mozart in its current state. So I sold off my iPad 2 and went ahead and bought a HTC One X and initially loved it but grew to dislike it... mainly due to random crashes (probably a device manufacturing defect) but most importantly due to the poor battery life.
So I sold off the One X and purchased a iPhone 4S however after a few days of usage, some microphone issues emerged. I got it replaced and soon enough, the issues surfaced on the new device. Checked online and a huge number of users are apparently facing issues with iPhone 4s as well... so then returned that and got a iPhone 4...
But alas! Websites on Safari were a pain at times, cellular data would kill itself during a call though it didn't happen always, and some other stuff as well... So now i've sold it off and am in the market for a new phone.
Today i returned my cousin's HTC One X and got a Galaxy S3... have been testing it out and am loving it so far... Especially the battery! Charged it up to 67%... have had Exchange Sync (Push) turned on, two Gmail accounts on 15 minutes sync, Facebook and twitter push, and made at-least over a dozen calls some of them going over 10-15 minutes... and a game here or there plus an hour at the gym with continuous music playback and referring to a workout app... and in 3 hours time, it's battery has gone from 67% to 49%!!!
If it were my One X, it would have pretty much died by now or come close to it. Even the iPhone 4 didn't produce such good battery results for me - but close nonetheless.
So now i'm considering to the store tomorrow and purchasing a S3 for myself! Wanted to see if anyone here could provide any feedback on usage based on a couple of weeks or days of usage of the device? Battery life? any crashes? Anything else?
UPDATE
Forgot to ask another important question... Now forgive my ignorance, but I am kind of new to Android - although I did use XDA numerous times to flash my brother's X10 + Arc and Sis-in-law's HTC Chacha... when i purchased this phone today for my cousin, it was a packed box. On opening and starting it up, it asked for a PIN code to activate. Which i Imagine meant that it was carrier locked?
The shop owner disappeared for 10 minutes and returned back with the phone unlocked and ready to use. He said he got it unlocked by using a proper code and all... and to be on the safe side, as soon as i got home, i did a hard reset and it didn't lock out on me. However, I do notice "ClockworkMod" installed on the S3 and also the state of the device in settings is set to Modified. What does this mean? Any cause for concern?
Regards!
Click to expand...
Click to collapse
The shop owner probably rooted your device in order to unlock the phone (rooting voids your warranty), do you see a superuser app in the app drawer?
If so, install Triangle Away from the playstore or Chainfires thread here http://forum.xda-developers.com/showthread.php?t=1494114 and reset the flashcounter. Than go back to the shop and let him reflash the rom to restore warranty.
gee2012 said:
The shop owner probably rooted your device in order to unlock the phone (rooting voids your warranty), do you see a superuser app in the app drawer?
If so, install Triangle Away from the playstore or Chainfires thread here http://forum.xda-developers.com/showthread.php?t=1494114 and reset the flashcounter. Than go back to the shop and let him reflash the rom to restore warranty.
Click to expand...
Click to collapse
If its just warranty... then not worried about that. As i purchased this one for my cousin without the warranty - Rs. 5000 cheaper (approx. $50).
But thanks though, this is good to know... 'coz I was planning on purchasing mine with the warranty!
Battery life is a lot better than the one x..... the s3 should easily be able to get you through a day of heavy use and have juice to spare.
Sent from my GT-I9300 using xda premium

Random BRICK on GF Evo LTE

Phone shut off and will not turn on, will not charge, will not boot, nothing.... here's the backstory.
I root my girls EVO LTE for her just for the sake of backing up data and pictures and texts. She also enjoys Fresh ROM, but I never got around to putting it on this phone, bc at the time there was no need. Also, I never did get around to turning S-OFF, just rooted, stock rom, nothing else.
About 3 months ago, she had a random boot loop, which, after some googling, seemed to be a random problem that some people were experiencing, unrelated to root or anything. So we fixed her phone, updated it, at the time, and have since done nothing to it. A few weeks ago, she started have major problems. Texts would take 5 minutes to open, contacts would also, and sometimes she couldn't dial out. Problems that I hadn't gotten around to looking into.
Today, her phone just completely turned off and hasn't done anything since. Won't turn on, charging does not give it a light. I tried to boot into recovery etc. Is the phone completely BRICKED?
It's within the year warranty, but I know if sprint gets it back on and see it's rooted, they'll be assholes about it, even though it doesn't seem to be related.
jirafabo said:
Phone shut off and will not turn on, will not charge, will not boot, nothing.... here's the backstory.
I root my girls EVO LTE for her just for the sake of backing up data and pictures and texts. She also enjoys Fresh ROM, but I never got around to putting it on this phone, bc at the time there was no need. Also, I never did get around to turning S-OFF, just rooted, stock rom, nothing else.
About 3 months ago, she had a random boot loop, which, after some googling, seemed to be a random problem that some people were experiencing, unrelated to root or anything. So we fixed her phone, updated it, at the time, and have since done nothing to it. A few weeks ago, she started have major problems. Texts would take 5 minutes to open, contacts would also, and sometimes she couldn't dial out. Problems that I hadn't gotten around to looking into.
Today, her phone just completely turned off and hasn't done anything since. Won't turn on, charging does not give it a light. I tried to boot into recovery etc. Is the phone completely BRICKED?
It's within the year warranty, but I know if sprint gets it back on and see it's rooted, they'll be assholes about it, even though it doesn't seem to be related.
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Click to collapse
Does it show in device manager when you connect to a pc?
njfoses said:
Does it show in device manager when you connect to a pc?
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Click to collapse
Well I dont have the drivers installed bc I recently added an ssd and started from scratch, and like I said, I don't mess with her phone too often.
But it doesn't do anything when I plug it in via usb, doesn't make a sound, nothing pops up, and it doesn't try and connect. It's lifeless.
Some have had good results plugging into a wall charger for 6-8 hours and then it comes back to life.
It may work.
Sent from my PC36100 using xda app-developers app
Your timing is good, bricks tend to happen during major updates
Have your gf take her phone back to the Sprint store and say it won't turn on, charge etc. if the phone is truly bricked, they can't tell it was rooted or whatever. They should replace it because it's within the warranty period. If she has an SD card, take it out (especially if it had ROMs on it).
The key is have your girl friend do this, better would be to have someone's mother take it in.
bigmoogle said:
Your timing is good, bricks tend to happen during major updates
Have your gf take her phone back to the Sprint store and say it won't turn on, charge etc. if the phone is truly bricked, they can't tell it was rooted or whatever. They should replace it because it's within the warranty period. If she has an SD card, take it out (especially if it had ROMs on it).
The key is have your girl friend do this, better would be to have someone's mother take it in.
Click to expand...
Click to collapse
This is exactly what I done when I bricked downgrading firmware. An OTA had just been released and I told them I took the update and the phone died. They replaced it immediately no questions asked.
Sent from my EVO using xda premium

Need Help...Note 2 Keeps Freezing

I'm hoping you guys can help. Been a long time lurker here and am going to be buying my Note 2 at the end of the month. But my wife purchased one the day after Christmas, and since the new ota update in January, her N2 has been freezing a lot. Sometimes you can get it to turn back on, but than it freezes and reboots on its own. Most of the time she has to do a battery pull to get it to come back on. It happens about 5 times a day.
Verizon had her factory reset it, but it still has the persistent problem. Best Buy took a look at it and they couldn't figure it out. She is hoping we can figure it out before we have to send it back in, which would suck because she would be without a phone that she needs for work for a week. Not to mention Best Buy and Verizon stated that if it does need to be replaced, that it would be with a refurbished one. Which I am not at all too happy about that. Hoping you guys can help me out.
Gunny223 said:
I'm hoping you guys can help. Been a long time lurker here and am going to be buying my Note 2 at the end of the month. But my wife purchased one the day after Christmas, and since the new ota update in January, her N2 has been freezing a lot. Sometimes you can get it to turn back on, but than it freezes and reboots on its own. Most of the time she has to do a battery pull to get it to come back on. It happens about 5 times a day.
Verizon had her factory reset it, but it still has the persistent problem. Best Buy took a look at it and they couldn't figure it out. She is hoping we can figure it out before we have to send it back in, which would suck because she would be without a phone that she needs for work for a week. Not to mention Best Buy and Verizon stated that if it does need to be replaced, that it would be with a refurbished one. Which I am not at all too happy about that. Hoping you guys can help me out.
Click to expand...
Click to collapse
I'm thinking it's an app she has installed most likely also power saving modes not on is it? Tell her to root it and all her troubles will go away
shawnx1 said:
I'm thinking it's an app she has installed most likely. Tell her to root it and all her troubles will go away
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Click to collapse
I tried to get her to root, but this is her first android device, she's had nothing but the Iphones prior and is nervous about doing stuff like that. It started after the last ota update, and the only recent app she downloaded was Unblock Me. Since then all this has been happening, and we already uninstalled Unblock Me suspecting that was the culprit. I have it on my phone with no problems.
yes, she does have power saving mode on
Gunny223 said:
yes, she does have power saving mode on
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Click to collapse
turn it off and see if it helps. that strange behavior is most likely caused by an app. Can you screen shot or list what apps she has on her phone?
Yeah I'm thinking it's power saving mode turn it off see if she can make it through a day without it freezing. You don't need power saving on a note 2 battery life is great without it unless your wife is like most females and always forgets to charge her phones
Sent from my SCH-I605 using Tapatalk 2
Here's the list of apps she has downloaded. She hasn't downloaded anything recently except for that Unblock Me and the ota update. She said since yesterday Verizon had her factory reset the phone. She reinstalled all her apps, and it still kept freezing. When in froze this afternoon and it shut down(didn't reboot), she took it strait to Best Buy to have them look at it.
The guy fiddled with it, and it was freezing and rebooting on him as he was messing with settings. He told her it probably needed to be sent in. She doesn't want a refurbished phone if they replace this one, so we are trying to figure it out. But since that visit, the phone has not froze on her. Weird.
Should we uninstall all the apps and install one by one each day to see which may be causing it?
Did you turn power saving off and it still freezing?
Sent from my SCH-I605 using Tapatalk 2
when I checked it, it was already off. I know she had it on, but don't know if the BB guy turned it off or if it was turned off by the factory reset.
If it's still freezing with power save off then I would factory reset it then install the apps that she must have for day to day use. Then give it a day and install the other apps she wants.
Sent from my SCH-I605 using Tapatalk 2
shawnx1 said:
If it's still freezing with power save off then I would factory reset it then install the apps that she must have for day to day use. Then give it a day and install the other apps she wants.
Sent from my SCH-I605 using Tapatalk 2
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Click to collapse
This. Factory reset is your last option other than rooting (and flashing a custom OS) or sending it in.
Sent from my SCH-I605 using xda premium
ChaoticWeaponry said:
This. Factory reset is your last option other than rooting (and flashing a custom OS) or sending it in.
Sent from my SCH-I605 using xda premium
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I totally agree. :good:
Phones normally only freeze when the ram runs out. Is there any app misbehaving and sucking up all the ram?
I had some what i thought were random reboots the first few months with my N2. These I discovered were caused by carry the N2 in my back pocket of my jeans! Every time I bent down to pick something up or to tie my laces it would reboot!! I would just hear the start up noise comming from my pocket. Make sure she doesn't put it in her skinny-jeans back pocket.
Thanks for the suggestions guys! It froze again this morning, so we are going to factory reset and install apps one by one each day to see who the culprit is. Hopefully its an app doing this.
I have been experiencing EXACTLY that and hqve tried most of the remedies. However this only seems to happen at work which makes it somewhat difficult to actuwlly sot down and diagnose the problem.
Sent from my SCH-I605 using xda app-developers app
I have been reading about this issue from a lot of people with the s3 & note 2 on forums. I honestly think Samsung/Verizon sent out a bad OTA due to rushing to close the security loopholes. I refused the ota and found a way to permanently defer the update and have not experienced any reboots or freezing.
From my previous/recent experience Verizon will absolutely not help you at all, they are worthless 99% of the time. All they are able to do is tell you to factory reset it(if they know how) and have no actual clue how to fix the devices. They will even 'call' the software support for you but will still tell you to either factory reset or do a return. I am disgruntled after they destroyed 3 phones (Droid Incredible) in my family after pushing out horribly bugged OTAs that left the devices useless. I confronted them and they flat out refused to take ownership of their own software that they pushed out. I still feel like they should be sued over what happened.
Good Luck!
ohiwastedmylife said:
I have been reading about this issue from a lot of people with the s3 & note 2 on forums. I honestly think Samsung/Verizon sent out a bad OTA due to rushing to close the security loopholes. I refused the ota and found a way to permanently defer the update and have not experienced any reboots or freezing.
From my previous/recent experience Verizon will absolutely not help you at all, they are worthless 99% of the time. All they are able to do is tell you to factory reset it(if they know how) and have no actual clue how to fix the devices. They will even 'call' the software support for you but will still tell you to either factory reset or do a return. I am disgruntled after they destroyed 3 phones (Droid Incredible) in my family after pushing out horribly bugged OTAs that left the devices useless. I confronted them and they flat out refused to take ownership of their own software that they pushed out. I still feel like they should be sued over what happened.
Good Luck!
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Click to collapse
Yeah leave it to VZW to fix one thing and introduce a worst bug. I had a Motorola bionic that kept losing signal every 20 minutes or so then version sent out an update damn phone would drop signal every 30 seconds or not even connect to data. Basically rendering the phone useless. Worst part was Motorola had the bootloader locked down so tight there was no good development. At least we have good development for our note 2
Sent from my SCH-I605 using Tapatalk 2
shawnx1 said:
Yeah leave it to VZW to fix one thing and introduce a worst bug. I had a Motorola bionic that kept losing signal every 20 minutes or so then version sent out an update damn phone would drop signal every 30 seconds or not even connect to data. Basically rendering the phone useless. Worst part was Motorola had the bootloader locked down so tight there was no good development. At least we have good development for our note 2
Sent from my SCH-I605 using Tapatalk 2
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Click to collapse
Users should legitimately have a lawsuit case against Verizon. They are essentially forcing you to purchase a new device because of something they did. When I confronted them they straight up told me to buy a new device. Devices should work indefinitely theoretically and they are causing irreparable damage.
My note 2 was having major battery drain issues so I got my self back to pure stock like day 1 and I went ahead and updated with the ota so I will see if the random freezing / reboots pick up or not. I already noticed a keyboard bug where it pulls up a numerical only keyboard and wont allow me to type letters unless I reboot.
Did anyone solve this? I'm in the UK and very recently got my ota update. Since then I've been getting multiple daily resets and freezes. Can't say whether it's due to the ota update or some software I've been using, but the crashes are certainly pretty new and very annoying.
nemof said:
Did anyone solve this? I'm in the UK and very recently got my ota update. Since then I've been getting multiple daily resets and freezes. Can't say whether it's due to the ota update or some software I've been using, but the crashes are certainly pretty new and very annoying.
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Click to collapse
Same issue with mine on vodafone in Uk. I havent loaded any apps since ota update and keeps freezing. Had service centre reflash two days ago and it is still freezing etc.
Convinced now its the update.
Anyone know how to reflash to 4.1.1

[Q] 100% stock, bootloop.

Hey everybody, longtime lurker. Going to make this short and sweet for anybody willing to give their insight. I have a 100% stock, never rooted (never even tinkered with) DNA that I bought from Verizon. I've had it for under a year. Today at work I felt it vibrating constantly in my pocket, after a while I took it out to see what the heck was going on and it was just bootlooping at the HTC screen. It is currently stuck like this until it drains the battery, then just starts up again once I plug it in. I've tried searching but it appears most issues are with people who have rooted their phones and are trying to flash back to stock because of issues. Any help would be appreciated. Going to try and call Verizon tomorrow. Also, I tried to boot to recovery, it worked once. And seems to not work anymore for some odd reason.
Only thing I can tell you is try to factory reset and if that does not help try to ruu it. You can find the ruu file if you just search the forum... You will probably lose all of your data though.
Sent from my HTC6435LVW using xda app-developers app
Defective, get replacement.
Try, while boot looping, to plug in and save any files you can...
Thanks for the reply's. After letting it charge basically for almost 15 hours, I woke up this morning to see the green charging light which gave me a little bit of hope. I went to turn it on but it just went straight back to bootlooping Calling Verizon soon, hopefully they aren't a pain in the ass to deal with...

Stock Verizon GS4 randomly shutting off and bootlooping

Hello everyone,
I have a stock Verizon Galaxy S4 that is having some issues and wont stay on and sometimes gets caught in a bootloop. I have been able to get into recovery and wipe cache / do a factory reset, but the phone keeps doing the same thing; reboot, sometimes start but then reboots again. I have had it for almost 2 years and thought it was the battery, so I bought another one and the phone still does the same thing. If I boot into safe mode, it lasts a little longer that way, but will eventually turn off and get caught into the bootloop again.
Any ideas on what the cause is and possibly how to fix it? The is completely stock and has never been rooted, unlocked, or anything like that. I looked in the forums, but it looks like they all have to do with flashed roms and non-stock options, which is why I am posting a new thread.
All help is appreciated. Thank you.
It sounds like your power button may be on its way out. I had the same issue with my phone. Couldn't get it to boot past the splash screen. If your is intermittent it may or may not be this issue. However if the problem gets worse, its more then likely the cause. After a lot of use the insulation inside the power button can wear away causing a short. If you google it there are several articles describing symptoms to help figure out if that is indeed the problem. If you run in to a boot loop, pull the battery and reinsert it. If the phone powers on without pressing the power button, that is your problem.
Sent from a Shaftamle Galaxy S4
"Thanks Button" is always appreciated!
149ThemedGoogleKeyboards!!!!!!
Eclipse ROM fatness!
MyColorScreen
I know it has been a few weeks but I wanted to provide an update. I have a friend who runs a cell phone repair shop. I took it to him and they did all sorts of tests and such, so we replaced the power button. After replacing the button, the phone still did the same thing.
I would pull the battery, but the phone would not turn on by itself. I would power on the phone like normal and would make it to the splash screen in which the phone would then power off. At that point, it would not try to restart, but rather would act like it was on and the phone / battery would get really hot. I would pull the battery and start again, with the same result.
Any other ideas? My friend, the co-owner of the business, and myself are all out of ideas.
Thanks!
Edit: Also I called Verizon and Samsung to see if I could work out a warranty through either of them. Since the phone is almost 2 years old, we all know the answer to that. Sammy wanted $70 just to look at it, let alone additional charges to fix it if the problem wasnt what they thought it was.
poda13 said:
I know it has been a few weeks but I wanted to provide an update. I have a friend who runs a cell phone repair shop. I took it to him and they did all sorts of tests and such, so we replaced the power button. After replacing the button, the phone still did the same thing.
I would pull the battery, but the phone would not turn on by itself. I would power on the phone like normal and would make it to the splash screen in which the phone would then power off. At that point, it would not try to restart, but rather would act like it was on and the phone / battery would get really hot. I would pull the battery and start again, with the same result.
Any other ideas? My friend, the co-owner of the business, and myself are all out of ideas.
Thanks!
Edit: Also I called Verizon and Samsung to see if I could work out a warranty through either of them. Since the phone is almost 2 years old, we all know the answer to that. Sammy wanted $70 just to look at it, let alone additional charges to fix it if the problem wasnt what they thought it was.
Click to expand...
Click to collapse
I have to say I'm shocked its not the power button. My only other suggestion would be to flash the stock firmware to the device using Odin. It could be a software problem. Your guess is as good as mine. However flashing the stock image is definitely cheaper then hassling with Sammy or big red. Not that voiding your warranty would matter at this point but make sure you flash whatever firmware your on right now. If you go backwards you may run into a problem since your phone has the Knox boot loader. Check out the i545 android development section here at XDA for tutorials on how to do so. There are a few of them out there. I'm not completely familiar with that process since I'm still on MDK firmware. But there are plenty of knowledgeable guys that can help you on those threads if need be. Good luck!
Sent from a Shaftamle Galaxy S4
"Thanks Button" is always appreciated!
149ThemedGoogleKeyboards!!!!!!
Eclipse ROM fatness!
MyColorScreen
Well, I ended up selling it for $130 to some one for parts. I made full disclosure of what the phone was doing and even showed the buyer exactly what it was.
My father had an older Droid X2 that we are using for the time being. Our contract ends in less than 30 days in which we will be moving to T-mobile anyways. I get literally zero signal where I work and my wife gets very limited service where she works. However, the T-mobile service is excellent in both our respective buildings and in the Phoenix metro area where we live.
I appreciate your thoughts on trying to resolve this. One of the many reasons why I love XDA and the community.

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