So, a few weeks back my Mozart started presenting problems... In it's defence, i've had that device for approx. 2 years and if you see the state it is in right now, you'd be surprised it survived this long!
Now I love Windows Phone and my next device would have been Windows Phone 8 but alas, I need a stable phone with me always and thus can't rely on the Mozart in its current state. So I sold off my iPad 2 and went ahead and bought a HTC One X and initially loved it but grew to dislike it... mainly due to random crashes (probably a device manufacturing defect) but most importantly due to the poor battery life.
So I sold off the One X and purchased a iPhone 4S however after a few days of usage, some microphone issues emerged. I got it replaced and soon enough, the issues surfaced on the new device. Checked online and a huge number of users are apparently facing issues with iPhone 4s as well... so then returned that and got a iPhone 4...
But alas! Websites on Safari were a pain at times, cellular data would kill itself during a call though it didn't happen always, and some other stuff as well... So now i've sold it off and am in the market for a new phone.
Today i returned my cousin's HTC One X and got a Galaxy S3... have been testing it out and am loving it so far... Especially the battery! Charged it up to 67%... have had Exchange Sync (Push) turned on, two Gmail accounts on 15 minutes sync, Facebook and twitter push, and made at-least over a dozen calls some of them going over 10-15 minutes... and a game here or there plus an hour at the gym with continuous music playback and referring to a workout app... and in 3 hours time, it's battery has gone from 67% to 49%!!!
If it were my One X, it would have pretty much died by now or come close to it. Even the iPhone 4 didn't produce such good battery results for me - but close nonetheless.
So now i'm considering to the store tomorrow and purchasing a S3 for myself! Wanted to see if anyone here could provide any feedback on usage based on a couple of weeks or days of usage of the device? Battery life? any crashes? Anything else?
UPDATE
Forgot to ask another important question... Now forgive my ignorance, but I am kind of new to Android - although I did use XDA numerous times to flash my brother's X10 + Arc and Sis-in-law's HTC Chacha... when i purchased this phone today for my cousin, it was a packed box. On opening and starting it up, it asked for a PIN code to activate. Which i Imagine meant that it was carrier locked?
The shop owner disappeared for 10 minutes and returned back with the phone unlocked and ready to use. He said he got it unlocked by using a proper code and all... and to be on the safe side, as soon as i got home, i did a hard reset and it didn't lock out on me. However, I do notice "ClockworkMod" installed on the S3 and also the state of the device in settings is set to Modified. What does this mean? Any cause for concern?
Regards!
msalmank said:
So, a few weeks back my Mozart started presenting problems... In it's defence, i've had that device for approx. 2 years and if you see the state it is in right now, you'd be surprised it survived this long!
Now I love Windows Phone and my next device would have been Windows Phone 8 but alas, I need a stable phone with me always and thus can't rely on the Mozart in its current state. So I sold off my iPad 2 and went ahead and bought a HTC One X and initially loved it but grew to dislike it... mainly due to random crashes (probably a device manufacturing defect) but most importantly due to the poor battery life.
So I sold off the One X and purchased a iPhone 4S however after a few days of usage, some microphone issues emerged. I got it replaced and soon enough, the issues surfaced on the new device. Checked online and a huge number of users are apparently facing issues with iPhone 4s as well... so then returned that and got a iPhone 4...
But alas! Websites on Safari were a pain at times, cellular data would kill itself during a call though it didn't happen always, and some other stuff as well... So now i've sold it off and am in the market for a new phone.
Today i returned my cousin's HTC One X and got a Galaxy S3... have been testing it out and am loving it so far... Especially the battery! Charged it up to 67%... have had Exchange Sync (Push) turned on, two Gmail accounts on 15 minutes sync, Facebook and twitter push, and made at-least over a dozen calls some of them going over 10-15 minutes... and a game here or there plus an hour at the gym with continuous music playback and referring to a workout app... and in 3 hours time, it's battery has gone from 67% to 49%!!!
If it were my One X, it would have pretty much died by now or come close to it. Even the iPhone 4 didn't produce such good battery results for me - but close nonetheless.
So now i'm considering to the store tomorrow and purchasing a S3 for myself! Wanted to see if anyone here could provide any feedback on usage based on a couple of weeks or days of usage of the device? Battery life? any crashes? Anything else?
UPDATE
Forgot to ask another important question... Now forgive my ignorance, but I am kind of new to Android - although I did use XDA numerous times to flash my brother's X10 + Arc and Sis-in-law's HTC Chacha... when i purchased this phone today for my cousin, it was a packed box. On opening and starting it up, it asked for a PIN code to activate. Which i Imagine meant that it was carrier locked?
The shop owner disappeared for 10 minutes and returned back with the phone unlocked and ready to use. He said he got it unlocked by using a proper code and all... and to be on the safe side, as soon as i got home, i did a hard reset and it didn't lock out on me. However, I do notice "ClockworkMod" installed on the S3 and also the state of the device in settings is set to Modified. What does this mean? Any cause for concern?
Regards!
Click to expand...
Click to collapse
The shop owner probably rooted your device in order to unlock the phone (rooting voids your warranty), do you see a superuser app in the app drawer?
If so, install Triangle Away from the playstore or Chainfires thread here http://forum.xda-developers.com/showthread.php?t=1494114 and reset the flashcounter. Than go back to the shop and let him reflash the rom to restore warranty.
gee2012 said:
The shop owner probably rooted your device in order to unlock the phone (rooting voids your warranty), do you see a superuser app in the app drawer?
If so, install Triangle Away from the playstore or Chainfires thread here http://forum.xda-developers.com/showthread.php?t=1494114 and reset the flashcounter. Than go back to the shop and let him reflash the rom to restore warranty.
Click to expand...
Click to collapse
If its just warranty... then not worried about that. As i purchased this one for my cousin without the warranty - Rs. 5000 cheaper (approx. $50).
But thanks though, this is good to know... 'coz I was planning on purchasing mine with the warranty!
Battery life is a lot better than the one x..... the s3 should easily be able to get you through a day of heavy use and have juice to spare.
Sent from my GT-I9300 using xda premium
Related
This weekend I upgraded to the Photon 4G for $99 at Best Buy (gotta love Labour day weekend offers).
I'm moving from an HTC Evo 4G. The first problem is the worst. Since picking up the Photon 4G I have had to pull the battery 5 times as the phone refuses to wake... With the HTC if I had an issue I could reboot by holding down the power and volume button, but the Photon doesn't seem to have this feature, so I'm forced to remove the back cover and pull the battery...
I don't seem to be able to re-create the issue. Its just happens without notice... Anyone else having this issue? Is their an easier way to coax the phone back to life rather than pulling the battery?
The second issue is the screen. Every single review I have read has said that the screen is a Photon 4G strong point... I'm not convinced... Yes it is bright and vivid, but I seem to have an annoying grey criss cross pattern all over the screen. I'm not sure if its my eye's (the GF says she can see it too) but I was expecting the screen to look better than both my EVO and Xoom... This annoying grey criss cross gauze (especially visible on white backgrounds) is disappointing..
What do others think? Colour gradients also appear to band very easily, rather than being smooth.. I'm not sure if this is a result of compression in pictures tho...
Other than that, I am happy with the phone. Big improvement over the EVO 4G i had befor, just a screen I have to get used too, and this un-responsive issue to fix...
Oh, and having to get used to Motorola's Android button layout and Standard Android icon changes is a little painful at times...
Swap out for new one for wake problem. Turn brightness down to 30 percent and screen is fine. Had all top HTC phones and this beats all.....keep this phone....
Sent from my MB855 using XDA App
I get that sometimes, but fail to replicate at the store. Store employees will only recommend to wipe the phone.
The pentiles pixelation is only noticeable when your face is extremely close to screen. Its a cell phone not a tv display lol, stop holding it so close and you'll be fine! Im on my first phone with no issues yet; just to be on the safe side i would swap for a new device.
Pihrana said:
This weekend I upgraded to the Photon 4G for $99 at Best Buy (gotta love Labour day weekend offers).
Click to expand...
Click to collapse
Actually, the sale has been going on for close to 3 weeks now. Sorry you are having issues, have you tried a factory reset then not install any apps (or not many) for a couple days to see if it was one of them?
An opinion......
I try to avoid the Sprint stores as much as possible. There are some knowledgeable reps out there but it is a small percentage. Most of them don't know much about the devices. Call the Sprint support number first and try troubleshooting with them. In my experience, they are better at going the distance to make the customer happy than the peeps in the stores especially if you keep on them about it.
Sounds like a swap out is needed. Good luck.
Go back to BB and try to swap it out for another one. Had my photon for about 3 weeks now and never had this issue
I have to agree it sounds like a hardware issue and merits a swap. I've had the photon 2 1/2 weeks and have only had to pull the battery once.
Mine has been freezing and needing a battery pull every day. I went through Sprint VIA phone and they sent me to the store. The Technician actually researched it and it is a know software issue that will be fixed when the next OTA software update is released. I went from the silent call issues to my phone turning off/freezing and I don't even know that its not working. Not happy at all right now
I've just got back from Best buy after my phone refused to wake up again for the second time today.... I let them try and get it turned back on again which they couldn't do without pulling the battery... Either way they immediately confirmed they'd swap it out. Until she went to pull one and realised they are all out
My replacement arrives Friday when they get restocked.... Best Buy must have sold loads since Friday because their shelf was piled pretty high when i picked mine up...
So hopefully the new one will work properly, or maybe I'm just plagued until the next OTA...
As to everyone who gave me suggestions about the screen... you were right. Turning down the screen brightness pretty much solved the issue all together and I think I am officially used to it now...
Just wish i could get my EVO 3D ringtone , Alarm and notifications on the Motorola. I grew more attached to them, than I thought
Richcop said:
Mine has been freezing and needing a battery pull every day. I went through Sprint VIA phone and they sent me to the store. The Technician actually researched it and it is a know software issue that will be fixed when the next OTA software update is released. I went from the silent call issues to my phone turning off/freezing and I don't even know that its not working. Not happy at all right now
Click to expand...
Click to collapse
OK, I did not think that it could be my SD card causing the issues with the phone freezing up and needing a battery pull to get it back on but the Technician asked me if it was a new card or from another phone. I said It was from two or three phones ago. They said that I should format the card because the files from the older phones can cause problems such as this, after copying my photos over to the computer to be able to put back on the card afterwards of course. They had left my SD card out of the phone. So to test things, I haven't put my SD card back in since two days ago. My phone has not restarted or frozen up once. I will give it some more time and report back, but in the mean time, until there is an OTA fix, if you are using an SD card from another (previous) phone, and your having the freezing/power down/restart issues, you may want to give formatting your SD card or removing it to test if it fixes the problem a shot. Good luck, so far so good.
I've not used an SD card at all since purchasing my Photon. On the Plus side, it has not stopped working at all so far today
Had the same problem when I bought my 2nd photon this time at best buy becuase of the $99 deal.
On the 1st one i got directly from a sprint corp store, no issues at all. But this one on the 1st day I got a reboot issue. second day got the SOD. went in they had some trouble getting it on. Had to tell them to take the batt out and it went on. My problem was that they had none available. so for 3 days I waited.
Funny thig is that I wasn't getting the SOD again. Just didn't want to chance it so got another one, yesterday. Happy today.
There were no motorola photon availble in my area. So they are selling.
Good luck with yours.
OK it's not the sd card causing the issues. It's back to freezing up 1-9 times per day and then I need to do a battery pull and restart the phone. Motorola wants the phone back to repair it. This should be a great Two weeks and if the phone is not fixed, I will lose it........ For sure
Sent from my MB855 using XDA App
Richcop said:
OK it's not the sd card causing the issues. It's back to freezing up 1-9 times per day and then I need to do a battery pull and restart the phone. Motorola wants the phone back to repair it. This should be a great Two weeks and if the phone is not fixed, I will lose it........ For sure
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
Not had any problems with mine ever, just works perfect out the box
Sent from my MB855 using xda premium
Ok, if this information is correct from Sprint, I know why I am having all these problems with mine freezing up and after having done several hard resets and many calls to Sprint and a visit to the service center with no fix. Apparently there was a batch of Photons that got shipped with corrupt firmware. When the phone uses that portion of the firmware, as a safe mode, it freezes. There is no fix other than replacement with a non effected phone. They ordered me a new one, that I will get on Tuesday. The only way they can correct it until there is an OTA patch is to send it back to Motorola. Wish me luck with this one
Update....
So here is the update....
5 Days of Ownership - A total of 9 shutdowns of the phone with the only way to get it turned back on again was by pulling the battery. On the 9th time, I went directly to Best Buy to show them. They agreed without question to replace it. Unfortunately they had sold out so I had to wait 2 more days for the next shipment. Gotta say Best Buy were excellent tho. I had 1 further shutdown before getting my brand new replacement.
3 Days of brand new replacement Photon 4G ownership - I am disappointed to say that I have had 1 shutdown so far and this was on the second day. Not sure if I want to Jinx myself but the shutdown rate is lower in the first 3 days than it was with my original.
But it's looking more and more like it's a bug in software than hardware. Either that or I get the DUD from two completely separate batches of phones.
Pihrana said:
So here is the update....
5 Days of Ownership - A total of 9 shutdowns of the phone with the only way to get it turned back on again was by pulling the battery. On the 9th time, I went directly to Best Buy to show them. They agreed without question to replace it. Unfortunately they had sold out so I had to wait 2 more days for the next shipment. Gotta say Best Buy were excellent tho. I had 1 further shutdown before getting my brand new replacement.
3 Days of brand new replacement Photon 4G ownership - I am disappointed to say that I have had 1 shutdown so far and this was on the second day. Not sure if I want to Jinx myself but the shutdown rate is lower in the first 3 days than it was with my original.
But it's looking more and more like it's a bug in software than hardware. Either that or I get the DUD from two completely separate batches of phones.
Click to expand...
Click to collapse
Well, I got my brand new replacement yesterday at the Milton Massachusetts Sprint Repair Center and as of yet no shut-down, or freeze-ups. I have my fingers crossed here on this one. If not I will be reprogramming another new one soon. They did assure me that this is not affecting every Photon, but there was a large batch released with this corrupt firmware. Its like a waiting game to see if its a dud or not. I do love this phone, and I am getting tired of setting up these phones over and over again, but on a good note, I can completely customize my phone and all my apps in about thirty minutes from activation
3 days ago I've ordered a brand new Galaxy S2 (Samsung CPU version) Right after ordering the S2 I've got brand new 3G SIM CARD subscription.
Placed the SIM inside of S2 and turned on the device after a full charge. Few hours later after it was charged the device got into "black screen" and rebooted it self.
I hoped its a one time thing but then later the same day and the next day it happened again. I've decided to reload a fresh ROM and hopefully it gets solved but even with the new ROM I had the same crash and self reboot two or three times during past 2 days.
Last night I've decided to try and pull off the battery for 2 hours and plug it back. Since then it didn't happened again for 20 hours approx.
However during my research I have found the following forum thread: http://androidforums.com/samsung-galaxy-s2-international/342229-s2-keeps-rebooting.html it says about many people that had same problem some people had it right after they got S2 same as I did and some people had it after few weeks or year...Some people had it even after Samsung has replaced their main board/device.
The question here is following: What If it will happen to me again?
I don't want bring it to store and stay without a device for 2 weeks until they fix it. I dont think I want 2-3 days old product from Samsung to be fixed. I didn't paid for such expensive device to not use it after I paid for it a full amount. (The computer vendor store where I bought it, they have a paper on the wall says that mobile phones cannot be returned if turned on or opened and that lab service takes 14 business days if something needs be repaired, they can either repair or give refurb/used replacement after this 14 days.
Also, If it will happen again on my device, How can I have full trust back in S2 after I had this issue and was reading all this information at the forum?
Looking to hear your thoughts
SOLUTION!
Oh man! This is really bad. living without a phone for two weeks is better than living with a phone that hangs and reboots everyday.
Don't decide now, use it for more few days and try many rom and kernels that you can and atleast try everyone of them for one battery cycle or two. And if after this it happened again I think you know what to do!
That rule doesnt apply to faulty stuff.Take it back for a refund-or at very least gwt it swapped for a new one and let the vendor piss about with Samsung
Sent from my GT-I9100
I have posted before too on this issue of random reboots on desire x. It seems that i am the only one who have faced random reboot problem multiple times a day( varies between 1-10).
Now i would like to explain my issue in detail. These restarts DOES NOT occur when i am using the phone and running multitude of apps.
It only occurs when the phone is lying idle or when charging. Sometimes it reboots with white HTC screen while sometimes it gets stuck on a black screen( not switched off), in latter case i have to long press the power button to reboot it again. I can't even leave my phone alone while charging because it may crash which will result in missed calls and messages. The phone worked fine for first 4 months of purchase so may not be hardware related. I did upgrade my software twice from 1.18.401(factory) to 1.18.720 . the latest update was 1 week before the problem started.
I did not spent my $400(Indian price) on buying a buggy phone which bothers me and left me wondering why is it behaving so strangely.
The trouble shooting i performed in last month includes -
FACTORY RESETTING 5 TIMES
RUNNING PHONE WITHOUT SD CARD
RUNNING WITHOUT ANY APPS INSTALLED
PUTTING A WEDGE ALONG BATTERY TO ENSURE GOOD CONNECTION
SCRUBBING BATTERY AND PHONE CONTACTS
USING PHONE ON SEVERAL SIM CARDS
The problem may be network related, i don't know.
I am so disappointed in HTC. Is anybody here on software version 1.18.720 and not facing problem of reboots. If the update is faulty HTC should come up with another one.
I am on a sabbatical and 300 miles far from nearest service station for another month.It makes no sense to cover 300 miles and spend hell lotta money just to get this goddamned thing serviced. My last hopes are on Jelly Bean update to solve this problem which seems to take forever in coming to Asia. Is there any way to go back to 1.18.401 which came natively with my phone or some other way to resolve it.
Thank You
Get it replaced in Warranty. THE JB UPDATE WONT SOLVE THIS ISSUE. As it is specific to some users and not others, so its not a SOFTWARE issue. Its Hardware Fault. Get it replaced ASAP.
Regards
Yasir
neXus PRIME said:
Get it replaced in Warranty. THE JB UPDATE WONT SOLVE THIS ISSUE. As it is specific to some users and not others, so its not a SOFTWARE issue. Its Hardware Fault. Get it replaced ASAP.
Regards
Yasir
Click to expand...
Click to collapse
yea i still have 6 months of waranty left.. but the phone ran well for full 4 months before the update....so was wondering
rocky00001 said:
yea i still have 6 months of waranty left.. but the phone ran well for full 4 months before the update....so was wondering
Click to expand...
Click to collapse
Let the warranty guys wonder why the issue happened. Its a costly thing, and warranty is EXACTLY for these type of situations. USE it.
Just save yourself the hassle and get it replaced like nexus suggested if you dig into what the causes are it will take a while because i tried to with an older htc device
Jb wont solve it, if its kinda similar to my problem described in your previous thread, motherboard change is the only option
thanx everybody . so that means i will live with this faulty device for sometime more till i go back to my work place n have access to service station
rocky00001 said:
I have posted before too on this issue of random reboots on desire x. It seems that i am the only one who have faced random reboot problem multiple times a day( varies between 1-10).
Now i would like to explain my issue in detail. These restarts DOES NOT occur when i am using the phone and running multitude of apps.
It only occurs when the phone is lying idle or when charging. Sometimes it reboots with white HTC screen while sometimes it gets stuck on a black screen( not switched off), in latter case i have to long press the power button to reboot it again. I can't even leave my phone alone while charging because it may crash which will result in missed calls and messages. The phone worked fine for first 4 months of purchase so may not be hardware related. I did upgrade my software twice from 1.18.401(factory) to 1.18.720 . the latest update was 1 week before the problem started.
I did not spent my $400(Indian price) on buying a buggy phone which bothers me and left me wondering why is it behaving so strangely.
The trouble shooting i performed in last month includes -
FACTORY RESETTING 5 TIMES
RUNNING PHONE WITHOUT SD CARD
RUNNING WITHOUT ANY APPS INSTALLED
PUTTING A WEDGE ALONG BATTERY TO ENSURE GOOD CONNECTION
SCRUBBING BATTERY AND PHONE CONTACTS
USING PHONE ON SEVERAL SIM CARDS
The problem may be network related, i don't know.
I am so disappointed in HTC. Is anybody here on software version 1.18.720 and not facing problem of reboots. If the update is faulty HTC should come up with another one.
I am on a sabbatical and 300 miles far from nearest service station for another month.It makes no sense to cover 300 miles and spend hell lotta money just to get this goddamned thing serviced. My last hopes are on Jelly Bean update to solve this problem which seems to take forever in coming to Asia. Is there any way to go back to 1.18.401 which came natively with my phone or some other way to resolve it.
Thank You
Click to expand...
Click to collapse
i am on 1.18.720.3 and have faced no problems whatsoever yes sometimes i have random restarts but that is a very rare case like once in a month you should probably get it fixed via service centre :good:
djranbhir said:
i am on 1.18.720.3 and have faced no problems whatsoever yes sometimes i have random restarts but that is a very rare case like once in a month you should probably get it fixed via service centre :good:
Click to expand...
Click to collapse
maybe you too, I had very similar issue on desire, restarted firstly once in month, once in week, several times a day, ended up with totaly useless pocket clock, anything else caused restart
myusernamewastoken said:
maybe you too, I had very similar issue on desire, restarted firstly once in month, once in week, several times a day, ended up with totaly useless pocket clock, anything else caused restart
Click to expand...
Click to collapse
ditto.it started once in week types but now the frequency is pretty constant n not progressive.. might be that we are few of unlucky ones.
i called htc few days back they told me flashing rom should fix it
restarted again within 10 mins i used it as wifi hot spot..sick of this thing....
I do not have access to a service centre for next 1 month
rocky00001 said:
restarted again within 10 mins i used it as wifi hot spot..sick of this thing....
I do not have access to a service centre for next 1 month
Click to expand...
Click to collapse
Thats awfuly bad luck... cant you send it via mail to service centre? In czech republic, there is this posibility (and we are around monkeys level here in whole smartphone situation).
I also have 720.3 but don't have such problem.
That's absolutely a hardware problem,take it to service center asap n dont wait for jb update.
sent from my HTC DX
myusernamewastoken said:
Thats awfuly bad luck... cant you send it via mail to service centre? In czech republic, there is this posibility (and we are around monkeys level here in whole smartphone situation).
Click to expand...
Click to collapse
YEA may be i can but that will take forever in India to get a proper response from main htc office/SC that is 3500 miles away. I will be in bangalore in may/june so will directly go the main service centre myself. Additionally I don't think they will replace the phone immediately so sending over mail will be useless if i get the same phone back with some temprory tweaking from their side.
I have 6 months of warranty left till November so if it goes bad let it be, my case will get stronger.
Can i flash my phone back to 1.18.420 myself without voiding warranty.?
In future i will think twice before going for HTC
i read somewhere in forums that android phones also need to cool down for sometime and periodic reboots or what they probably meant is switching off the phone for few mins is essential for long life of the phone but may be its just me
djranbhir said:
i read somewhere in forums that android phones also need to cool down for sometime and periodic reboots or what they probably meant is switching off the phone for few mins is essential for long life of the phone but may be its just me
Click to expand...
Click to collapse
thats old desire trick called "put that brick into freezer", but it doesnt help in long term, youll have to cool it whole time youre using it
RANDOM REBOOTING devices with STOCK ROMs have FAULTY HARDWARE.
I phone shouldnt reboot on heat even with extreme use, and if it does, its faulty.
If you have custom roms or kernels, then it might be due to software issue, but on STOCK, its always HARDWARE.
rocky00001 said:
I have posted before too on this issue of random reboots on desire x. It seems that i am the only one who have faced random reboot problem multiple times a day( varies between 1-10).
Now i would like to explain my issue in detail. These restarts DOES NOT occur when i am using the phone and running multitude of apps.
It only occurs when the phone is lying idle or when charging. Sometimes it reboots with white HTC screen while sometimes it gets stuck on a black screen( not switched off), in latter case i have to long press the power button to reboot it again. I can't even leave my phone alone while charging because it may crash which will result in missed calls and messages. The phone worked fine for first 4 months of purchase so may not be hardware related. I did upgrade my software twice from 1.18.401(factory) to 1.18.720 . the latest update was 1 week before the problem started.
I did not spent my $400(Indian price) on buying a buggy phone which bothers me and left me wondering why is it behaving so strangely.
The trouble shooting i performed in last month includes -
FACTORY RESETTING 5 TIMES
RUNNING PHONE WITHOUT SD CARD
RUNNING WITHOUT ANY APPS INSTALLED
PUTTING A WEDGE ALONG BATTERY TO ENSURE GOOD CONNECTION
SCRUBBING BATTERY AND PHONE CONTACTS
USING PHONE ON SEVERAL SIM CARDS
The problem may be network related, i don't know.
I am so disappointed in HTC. Is anybody here on software version 1.18.720 and not facing problem of reboots. If the update is faulty HTC should come up with another one.
I am on a sabbatical and 300 miles far from nearest service station for another month.It makes no sense to cover 300 miles and spend hell lotta money just to get this goddamned thing serviced. My last hopes are on Jelly Bean update to solve this problem which seems to take forever in coming to Asia. Is there any way to go back to 1.18.401 which came natively with my phone or some other way to resolve it.
Thank You
Click to expand...
Click to collapse
You remember me about my old Mio A701 phone who started to behave strange for month or two... and after that the radio chip crashed...
Also it happend on my wife's LG phone that a little dirty (mettalic I think) on circuit inside right behind the power plug was able to freeze the phone and some times to restart.
So, if you tried all that things and the problem is not solved then it is a hardware problem! You have to disassemble the phone and repair it! Or go to service center (never I had).
its not a heat problem coz .i can use this device for prolonged sessions. only when the screen is off and network on it reboots
PS. when is jb coming to India
Try one more thing there is a app(don't know name) which can increase the minimum processor frequency
Try that out may be your CPU has very low min speed, don't sure about this but give it a try.
If that requires rooting then don't do it.
sent from my HTC DX
Ive been with samsung for as long as ive been on android. My first smartphone was the s2....and yes i know, AMAZING PHONE, seeing as it was my first phone for android I cudnt fault, it was truly amazing! Then i bought the s3......dont get me wrong, at the beginning it was faster and smoother than my s2 and the screen was beautiful. But that perfect relationship was short lived, as i used my s3 more and more, it began to slow down and freeze constantly. At first I thought it was just something I installed, but it wasnt. To this day, it freezes 7-10 times a day, exiting an app takes ages(8 seconds roughly) and who can forget the random restarts? and it has made me lose all faith in samsung :/ the features their phones offer are unbelievable, but whats the point if i cant even use them properly. So the s4 isnt gonna come close to my wallet, or any other samsung phone for that matter. HTC isnt really someone I want to invest in ( good phones....sloooow as hell updates), even though robert downing Jr nearly convinced me Forget sony brands and lg can piss off (apart from their google phones)..... So now im left with google phones or........well apple (cue the boo's). I love Stock android, used it before and it is amazing!! But to buy a nexus 4 in my country (Ireland) it had to be shipped from the uk and it ended up being around €550 (720 dollars) and NO im not paying that!!
So at the end of the day i have two choices, wait for the nexus 5 and pray for it to be released in ireland for a reasonable price or............................................................................................................................................................................................................................................................................................................................................................................................................................................................go for an iphone 5s (it was hard to finally type it)
So what do you guys think?
And I know I could have included motorola ..........but with that price.........they are dead to me (need i mention the phone im talking about)
I feel your pain. Right there myself also. Yesterday mine froze about 20 times. Spent some time with dummy file writer and lagfix and it is better now, but still on probation.
I am thinking about LG G2 (I'm in US), if the audio reviews check out.
I understand you,because I had some freezing issue while I was using XXELLA firmware, so after few weeks I upgraded to XXEMB1 and since that day I don't have any freezing issues, and I am using my phone for more than 5 months.
So I would suggest you to try to download XXEMB firmware because as I heard it's the most freezes safe firmware but if it's will happen anyway, it's means that it's hardware issue not software one.
I also had tis problem right from, regretted buying the phone since 1 year ago.. but i have kept sending my phone back under warranty it took me 4 (!) times until they finally decided to replace my phone with a new one without the failing mmc chip.. i would advice you to keep sending it back because i was thinking the same but on the other hand its a hell of alot of money you would waste.. now im a very happy owner and glad i kept resending it in for repair..
Verstuurd vanaf mijn GT-I9300 met Tapatalk 4
I have been very happy with my Nexus 9. I bought it at Best Buy the first day it came out. I just returned from a holiday trip, and I kept thinking what a great
traveling device I had, so compact, yet so nice to use, so much better than the laptop I used to carry. I liked the screen, the aspect ratio, the performance.
Well, as soon as I returned, I was surfing Firefox and the screen went all crazy with an abstract pattern and I could only reboot with the power button.
Since then, this has started to happen repeatedly when my battery level drops below about 40%. The screen is white or white with some sort of geometric pattern
and the device is completely frozen. This morning I rebooted, played with it a few more minutes and it happened again.
I have found a few mentions of similar problems online and none of them were fixed by a software reset. Of course, I will do that, but I'm convinced this is not going to help.
So I've had my tablet for a few months beyond the year warranty. And I paid full original price. And I can live with it and keep the battery above 40%, assuming things don't
degrade, but of course, they usually do. Or I can try to work with HTC to pay for an expensive repair (motherboard replacement was said to work). Or I can write it off
and replace it.
I like Android. I am thinking the Pixel C would even be a step up. But I have some big concerns. My first Nexus 7 (2012) failed after warranty was up. Now my Nexus 9 is failing
very soon after warranty is up. I really hate the Apple way of doing things, but I do know that if I get an iPad, I won't have any problems getting it fixed, plus I think it would
be much more mature than a new Google tablet that has sold to a handful of Android enthusiasts.
So I'm just disappointed. With 20/20 hindsight, I should have gotten Best Buy's extended warranty, but that's life. Anyway, I would be grateful for any suggestions. Thank you.
Monday update: For those who may be interested. I contacted HTC customer service and they told me that my warranty expires in 5 days. So I am sending it back under warranty.
As I tried to back up data prior to wiping it clean, I discovered that the Nexus 9 mounts on my Windows 7 computer as it always did, but there is no longer a file system that shows up. I had to back up my data over wifi
using FTP. So this is a very clear and repeatable problem, which means the HTC people will not have to try to reproduce an intermittent freeze up.
Anyway, it will go back tomorrow and I hope for the best.
Hey,
I have the same issue with my tablet, was it fixed?
tunenut said:
As I tried to back up data prior to wiping it clean, I discovered that the Nexus 9 mounts on my Windows 7 computer as it always did, but there is no longer a file system that shows up. I had to back up my data over wifi
using FTP. .
Click to expand...
Click to collapse
There is an extra step involved from Marshmallow deices to see the filesystem: - http://www.androidcentral.com/inside-marshmallow-usb-connection-options
Thanks corkiejp I did figure this out. I was so stressed backing up all my files before sending it back I sort of freaked out when the file system was gone. But yes, it is just another step to get it back.
In response to "was it fixed?" I am not yet sure. I called HTC and they called it a software problem and reinstalled the OS. I told the guy I was sure this would not fix it (based primarily on other peoples' reports online) and he "noted" my irritation, but that was the extent of their fix.
So I got all my apps installed from the image (very convenient) which took a few hours, then it gave me 3 system updates and now I'm back to where I started. I have let it run down to 25% battery a few times
and there has been no failure so far.
I do have a gut feeling that this was actually not a software problem and it will show up again. At least I will be able to push for warranty service if that happens.
I sure do love this tablet. I was using my 2013 Nexus 7 while it was gone. I was crazy about the Nexus 7 as my first tablet in 2012, but the Nexus 9 makes it seem quite antiquated and the bigger screen is much better for everything I use it for. If the Nexus 9 does fail again, I'll send it back, but I was quite serious about trying an ipad. I will need to jailbreak it to get it anywhere near a product I can use, but that seems to be a breeze. But anyway, Nexus 9 is working great at the moment.
Latest update. So for about 3 weeks I used my Nexus 9 and charged it whenever it got down below about 30% battery and no problems. So I thought OK maybe this was a software problem after all and it was fixed.
However, yesterday, it froze on white screen at 39% battery. Clearly this is not fixed. I will wait until I see this happen once or twice more, then contact HTC and tell them I need to claim warranty service even though I am
now out of warranty, since their first fix under warranty did not work. Then I will see if they will fix it under warranty and most importantly, whether or not they just reinstall software again and call it fixed.
tunenut said:
Latest update. So for about 3 weeks I used my Nexus 9 and charged it whenever it got down below about 30% battery and no problems. So I thought OK maybe this was a software problem after all and it was fixed.
However, yesterday, it froze on white screen at 39% battery. Clearly this is not fixed. I will wait until I see this happen once or twice more, then contact HTC and tell them I need to claim warranty service even though I am
now out of warranty, since their first fix under warranty did not work. Then I will see if they will fix it under warranty and most importantly, whether or not they just reinstall software again and call it fixed.
Click to expand...
Click to collapse
This happened to my first N9 after 4 months. They k ow it's not a software problem. It's ridiculous that they present they've never seen this issue everytime someone reports it. I demanded replacement for mine. I tried flashing a factory image myself before that and it changed nothing.
You are not alone - my N9 fails below battery 60% https://youtu.be/-ISHFFZVJVw and http://goo.gl/1i50x4