So my DNA has been having major bugs and issues lately. It keeps randomly shutting off and wont turn back on until I plug it in even though the battery has 20%+ battery left. It also randomly restarts for no reason. I'll just pull it out to check a message and it restarts. And today I was in class and all of my service went from four 4G bars to an x, and went into a cycle of "preparing SIM..." for about 20-25min. It did it a few times later today too. I also found 4 stuck pixels on my device, with one being EXTREMELY annoying and my camera sensor keeps getting hot pixels in images in the same spots. I factory reset my phone twice and these issues persist. Any ideas on what I should do?
Sent from my HTC6435LVW using xda app-developers app
If you are on stock then you should ruu your device if its custom do a full wipe and reflash your ROM.
I've done all that\: Could it be a hardware fault? I'm probably going to send it in for a full motherboard/LCD replacement...
Sent from my HTC6435LVW using xda app-developers app
devouredsouls said:
I've done all that\: Could it be a hardware fault? I'm probably going to send it in for a full motherboard/LCD replacement...
Sent from my HTC6435LVW using xda app-developers app
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Have you tried to get any kind of logs for anyone to look at? Those could help determine what the issue might be.
Related
Every day my HTC AMAZE 4g keeps shutting down multiple times a day, is there a fix or should I request another one from T-Mobile?
Sent from my HTC VLE_U using XDA
I'm having the same issue. 4-5 times a day it'll just shut down and then take it's sweet time rebooting. Im rooted running stock 2.3.4 trying to upgrade to ICS which kind of tumbles into another issue. I'm trying to do the update to ICS via the OTA update and when it powers down it just boots into the Bootloader screen. My status for my bootloader shows <RELOCKED> followed by <SECURITY WARNING>.
If anyone could shed a little insight that'd be aces.
The random reboot issue seems to be battery related from what others have stated.
Sent from my HTC_Amaze_4G using xda premium
Radioslave said:
I'm having the same issue. 4-5 times a day it'll just shut down and then take it's sweet time rebooting. Im rooted running stock 2.3.4 trying to upgrade to ICS which kind of tumbles into another issue. I'm trying to do the update to ICS via the OTA update and when it powers down it just boots into the Bootloader screen. My status for my bootloader shows <RELOCKED> followed by <SECURITY WARNING>.
If anyone could shed a little insight that'd be aces.
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Why don't you update to ics manually? And as above has stated contact HTC tell them you have defective battery.
Sent from my HTC_Amaze_4G using xda premium
yespinosa said:
The random reboot issue seems to be battery related from what others have stated.
Sent from my HTC_Amaze_4G using xda premium
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I can confirm this. I called t-mo and they basically told me that I'm SOL on a battery replacement. So, I got the Anker 2 pack on Amazon for 30 bucks, and I haven't had a reboot since.
Had the same issue. Called HTC tech support bypassing T-Mobile since I use a different carrier. HTC sent me a replacement battery.
Sent from my HTC_Amaze_4G using XDA
mahgninnuc93 said:
Had the same issue. Called HTC tech support bypassing T-Mobile since I use a different carrier. HTC sent me a replacement battery.
Sent from my HTC_Amaze_4G using XDA
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I guess I should call HTC as well. I thought about calling them, but the Anker has a big better so I didn't mind plopping down 30 for 2 batteries.
Mine shuts down also. Then when it boots back up it has 20% less battery -.- isn't that annoyin ? Lol
Sent from my HTC_Amaze_4G using XDA
fuego77 said:
Mine shuts down also. Then when it boots back up it has 20% less battery -.- isn't that annoyin ? Lol
Sent from my HTC_Amaze_4G using XDA
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you have a faulty battery.
this sounds like a recall-type of deal here. i'm having the same issues with my oem battery. called htc the other day, and they wanted my cc info to replace the battery. i'd still have to pay for shipping the old one back to them. will try calling again, and see if i can get one for free lol
fuego77 said:
Mine shuts down also. Then when it boots back up it has 20% less battery -.- isn't that annoyin ? Lol
Sent from my HTC_Amaze_4G using XDA
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same thing with mine. went through 2 amaze 4g's and 5 batteries in 2 months. I end up buying a new battery once every 2 weeks.
One thing i know that WILL kill my battery is if i plug it into the outlet on an amtrak train. Every time i exit the train, its dead. Learned that the hard way.
I also keep the rubber case that came with it off. It happens less and less that way. I think it's overheating, since it was very hot out each time.
Hello guys,
I've also about the same problem, My Amaze is Asian version with JuopunutBear S-OFF and ICS Speed Rom installed.
The problem with my phone is that while its charging or in use, it doesn't shut down, but when idle for some time with no music application running in background, it shut down.
then it doesn't turn on unless you pull the battery for a while and re insert it,
Can anyone plz tell me what's the issue, is it battery or some culprit application?
Thanks
I had the same issue on my phone. It was due to the kernel issue .I flashed super wipe once & flashed backup again . Now my battery is ok & I found no rendom shutdowns anymore . try this if it helps you.
Using stock rom 4.0.3 s-off Rooted.
HTC Amaze 4G.
Saanus1 said:
I had the same issue on my phone. It was due to the kernel issue .I flashed super wipe once & flashed backup again . Now my battery is ok & I found no rendom shutdowns anymore . try this if it helps you.
Using stock rom 4.0.3 s-off Rooted.
HTC Amaze 4G.
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which kernal you're using now??
I used to had the same issue. Tried updating Android using stock, changing the ROM to a custom one (CM, Energizer, etc.), changing the kernel. nothing seemed to help. In the meantime, I bought a battery from eBay. Took about 3,5 to 4 months to arrive (yeah, **** me, I'm from Argentina). I put it on and VOILÀ. Holy solution.
It is an Anker one, so it has more capacity also
I m using faux kernel v. 31
Sent from my HTC Amaze 4G using xda app-developers app
N yes i dont have any battery related issues. See attached photo.
Sent from my HTC Amaze 4G using xda app-developers app
take the battery out and put it back in. Without turning on the device charge for 4 hours.
Turn on the device but let charge for another hour. This seems to have worked for me.
I have the same problem!But I have it just when I am calling,is it the battery trouble?Or the kernel I am using?I am using faux123 v31
CNwenabx said:
I have the same problem!But I have it just when I am calling,is it the battery trouble?Or the kernel I am using?I am using faux123 v31
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same problem with me, phone shuts down in calls.
any 1 plz help???
slowy77 said:
same problem with me, phone shuts down in calls.
any 1 plz help???
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well,I find where the problem is.The problem is nightmire kernel,The trouble disappear when you use stock sense 3.6,htc kernel.
Under bbs I get connectivity service with high wakelocks and under usage I get android system at 60%+. Running stock debloated and deodexed with unsecure kernel. Anyone else with the issue ?
Sent from my HTC6435LVW using Tapatalk 2
Mines at 46% so not sure what your phones doing. As you multitasking on it? This makes the cpu work harder so it consumes more battery. Also could be your brightness effecting it. The DNA has the most powerful screen for android so with that it uses a lot more power to keep it lit. Keep it on low brightness (~25%) and see if this drops the percentage of your usage.
Sent from my HTC6435LVW using xda app-developers app
Mines 20% so I don't know what's wrong with yours
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Sounds like something is wrong. It's always hard pinpointing it when it just says android system. If it were me I would just backup anything essential with tibu and wipe. I've had phones do that before and wiping data fixed it.
Sent from my Limited Edition HTC6435LVW 00649
It was just wiped and returned to a debloated stock. Down to 43% now. I've been on it a lot tonight. But still, screen should be at the top. I will keep an eye on it the rest of the night and see what I can do to get it back down. I'm trying not to have to wipe as I just got it redone. Battery stats maybe?
Sent from my HTC6435LVW using Tapatalk 2
I think display is included under android system because mine doesn't show display like it did on my dinc2
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That"s alot.
It looks like android system includes all major functions as well as screen. Makes sense I suppose.
Sent from my HTC6435LVW using Tapatalk 2
Mine started doing this today too. For the past few days I never saw it above 40%, usually always 20% or lower. Today it's at 60% and up for no reason. I don't think I've done anything to it that I can remember. No new app installs or anything.
Have you tried factory reset or stats reset to pin point the problem? I'm guessing that is a rogue app running in the background.
Sent from my HTC DROID DNA.
Itzvik said:
Have you tried factory reset or stats reset to pin point the problem? I'm guessing that is a rogue app running in the background.
Sent from my HTC DROID DNA.
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it's an issue in the kernel. need a custom kernel to fix it.
When I first got my GN2, I had an issue with it rebooting, this wasnt a huge issue as it usually only occurred once a day maybe every other day. I am now unlocked and rooted, running Cleanrom, and it still occurs occasionally, sometimes it won't even reboot it will just freeze my display will be off from not using it for awhile then I will pick up my phone and running to wake it up and nothing happens. My LED will be flashing blue though and the only way I can reboot is to pull the battery. Like I said not a huge problem because it only happens once every couple days. Does anyone have any ideas on what could be causing this?
Sent from my SCH-I605 using xda app-developers app
You should have exchanged it. Rebooting on a stock device is unacceptable.
Sent from my SCH-I605 using Tapatalk 2
I've been having issues with the phone becoming unresponsive. Sometimes I'll be using it and the screen cuts off and I have to pull the battery. Other times I'll pick the phone up and its already unresponsive and again I'll have to pull the battery. I thought it might of been a kernal issue but it happens no matter what kernal I use. Anyone else experiencing this issue or have an idea of what the cause is?
Sent from my SCH-I605 using XDA Premium 4 mobile app
Hello, I am having a problem with my note and it is scaring me. As soon as my note boots it is shutting off completely and restarting. I was just using it with fine last night. I had the uber kernel installed and oced to 1.9 cpu but it wasn't even that hot.. After thinking it was the Rom that was causing this I did a complete wipe and flashed the candykat Rom, upon boot when the cyogenmod log in screen appears it shut down and rebooted again.. twice. I'm hoping nothing is damaged internally. I am able to stay in the recovery just fine without any problems. Please help me.. And when I say shutdown I mean insta black screen and reboot..
Sent from my PG86100 using xda app-developers app
Hello, I am having a problem with my note and it is scaring me. As soon as my note boots it is shutting off completely and restarting. I was just using it with fine last night. I had the uber kernel installed and oced to 1.9 cpu but it wasn't even that hot.. After thinking it was the Rom that was causing this I did a complete wipe and flashed the candykat Rom, upon boot when the cyogenmod log in screen appears it shut down and rebooted again.. twice. I'm hoping nothing is damaged internally. I am able to stay in the recovery just fine without any problems. Please help me.. And when I say shutdown I mean insta black screen and reboot..
Sent from my PG86100 using xda app-developers app
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Stuck power button. Doesnt matter if its clicking fine, flick the back of your phone a few times with your finger.
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
captemo said:
Stuck power button. Doesnt matter if its clicking fine, flick the back of your phone a few times with your finger.
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
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Holy **** is staying on now!! ONG THANKYOU SO MUCH I LOVE XDA! You are so getting thanked!
Sent from my PG86100 using xda app-developers app
What if it keeps happening? Do I have to replace button?
Sent from my PG86100 using xda app-developers app
TeChNoC4AzY said:
What if it keeps happening? Do I have to replace button?
Sent from my PG86100 using xda app-developers app
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there are many that are not scared, I am and wouldn't do it.
if you are saavy enough, many will open phone up and clean the contacts and switch with a swap and some rubbing alcohol.
are you sporting enough?
captemo said:
there are many that are not scared, I am and wouldn't do it.
if you are saavy enough, many will open phone up and clean the contacts and switch with a swap and some rubbing alcohol.
are you sporting enough?
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Idk if I will do that lol. But now I think I know what the problem is. So yesterday I was using my note and it shut off. The battery was full and when it restarted the battery all the sudden dropped to 60%. It turned off again and went to 1%... I thought it was glitching when it said 1% but after amin it shutdown due to low battery. One thing I then tried was having my phone plugged in while using it and I played games, used my phony heavy and what do you know.. It didn't turn off. So I'm thinking I have a bad battery. PS: I took my note to a pawn shop and they said the battery was bloated. He said it wasn't supposed to spin while on a flat surface.. What do you think?
It seems while I'm playing a game the battery heats up and that causes shutdown cause I'm typing this and I don't have my charger plugged in and its fine..
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Yes a bulging battery is a sign that it's bad. Batteries are cheap. Especially on eBay. I buy an extra battery and charging dock for all my devices. This way one is always fully charged, and I don't have to plug in the device unless I need Odin or to file transfer. I learned that lesson 2yrs ago when my usb charging port went bad.
440bro said:
Yes a bulging battery is a sign that it's bad. Batteries are cheap. Especially on eBay. I buy an extra battery and charging dock for all my devices. This way one is always fully charged, and I don't have to plug in the device unless I need Odin or to file transfer. I learned that lesson 2yrs ago when my usb charging port went bad.
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Yeah it has to be the battery. Earlier today when I was using my note it said low battery at 2%, I looked at my phone afew minutes later and it said 4%?? Lol. The charger wasn't even plugged in.
Sent from my SAMSUNG-SGH-I717 using XDA Premium 4 mobile app
If my power button was stuck would I see the shutdown menu before it rebooted, shutdown, reboot, sleep, etc? I'm just trying to make sure my battery is the problem.. I don't want to deal with a power button..
Sent from my SAMSUNG-SGH-I717 using XDA Premium 4 mobile app
No you won't see the power menu. It just keeps restarting. I don't think you'd even see your home screen because it restarts before the rom loads.
440bro said:
No you won't see the power menu. It just keeps restarting. I don't think you'd even see your home screen because it restarts before the rom loads.
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Oh well then. That's awesome because I'm able to use my phone for more than 5 mins without it shutting down. It usually shuts down when I start playing a game or something intensive. So it has to be the battery! I'm really happy.
Sent from my SAMSUNG-SGH-I717 using XDA Premium 4 mobile app
Well my phone shut off again when using another not as bad but still a bit puffed out note battery. I don't understand what's going on here... I'm scared to buy a new one thinking that It won't work still... my phone never turns off as much when the charger is in... But guaranteed with battery only. Less than 10 mins.
Sent from my SAMSUNG-SGH-I717 using XDA Premium 4 mobile app