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Hello, So I have to exchange my Vibrant for a problem not related to this, but I'm reading all these people complaining about hardware locked 3-button issue on their phone. I don't know how many people are just doing it wrong, but I would like some feedback. Does this problem only concern a certain shipment batch? If so what dates?
My current vibrant goes into recovery and download mode using 3-buttons with no problem. I only have to use my usb cable attached to computer to get into download mode, and use 3 buttons.
Which shipment dates are having this problem or is it just every vibrant being released now the same? I just want to make sure I don't get a new phone with this problem.
Thanks
the hardware lock seems to be pretty random. many people are saying they are having troubles with newer vibrants but other people say they have vibrants with box-dates from sept. that have no hardware lock problems at all.
personally, my vibrant is an older one from 7/16/10. it's having hardware lock problems.
Mine was 8/10 and had the issue with recovery only...luckily, I bricked it so a new one is on its way via warrantee.
I just replaced my vibrant because of water damage.
My first one was really slow connecting to the market, wouldn't work properly with my car Bluetooth, and was impossible to get to boot into recovery.
My new one works perfect.
So there are definitely differences between the phones.
TheSneakerWhore said:
a new one is on its way via warrantee.
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Click to collapse
same here, i couldnt do anything to fix the status of my phone. i had to get in touch with tmobile to get a new one sent out. it would be nice if i could find a solution to my problem before it arrives tho. not having a cellphone for a week is going to be harsh and cause many problems for me. i guess thats what i get for ****ing with my phone :-O
both mine and the wifey has box date 8/21.. no problem on accessing DL mode or recovery mode..
karmasore said:
same here, i couldnt do anything to fix the status of my phone. i had to get in touch with tmobile to get a new one sent out. it would be nice if i could find a solution to my problem before it arrives tho. not having a cellphone for a week is going to be harsh and cause many problems for me. i guess thats what i get for ****ing with my phone :-O
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T-MO gave me a loaner phone...it's a pile, but it makes calls.
Henchman said:
I just replaced my vibrant because of water damage.
My first one was really slow connecting to the market, wouldn't work properly with my car Bluetooth, and was impossible to get to boot into recovery.
My new one works perfect.
So there are definitely differences between the phones.
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good to know but can you provide box dates lol
I've read people with phones made after 09/01/2010 with recovery mode problems and I've read those with phones made before 09/01/2010 that recovery mode works fine via the three buttons which completely contradicts my personal experience.
But since you're asking, FWIW, I've tested five of them and here are the results along with date codes.
07/15/2010 - 3 Button recovery/download worked
08/15/2010 - 3 Button recovery/download did not work
08/16/2010 - 3 Button recovery/download did not work
09/01/2010 - 3 Button recovery/download worked
09/08/2010 - 3 Button recovery/download worked
I don't think there is any rhyme or reason regarding dates. I think it's ****ty Samsung quality control. Speaking of QC, two of the five Vibrants had wobbly/rattling volume buttons and one had a broken USB port.
08/13/2010 here no recovery, it just bricked so i'm getting a new one... anyone here had problem with having to pay for shipping? they were telling me i had 2 options, pay $10 for 5 day shipping or $20 for 2 day shipping... i'm like **** THAT i haven't even had this phone for a month yet... u guys should be paying for that **** for selling me a defective phone... and with that they waived the shipping fee... i gotta ask though, how do u guys get the exact date of the phone? sure my battery shows 2010.08.13 but the only date i could find on my phone was 10.08
ookas said:
08/13/2010 here no recovery, it just bricked so i'm getting a new one... anyone here had problem with having to pay for shipping? they were telling me i had 2 options, pay $10 for 5 day shipping or $20 for 2 day shipping... i'm like **** THAT i haven't even had this phone for a month yet... u guys should be paying for that **** for selling me a defective phone... and with that they waived the shipping fee... i gotta ask though, how do u guys get the exact date of the phone? sure my battery shows 2010.08.13 but the only date i could find on my phone was 10.08
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Date should be right on the box sticker. The date on my phone itself says "10.09" but on the box it says 09/08/2010. Out of curiousity, how did it "just brick"?
My box has a shipping date that is 7/02/2010. So my vibrant was I'm guessing part of the first batch. I have no problems here. Recovery and Download Mode work fine.
do late september dates have the problem?
07/01 - No problems
07/24 - No problems
Dates don't mean anything this been going on since July. I had 2 with August 28 date that worked and one at store with Sept date and didn't work.... like sabooher said on page 1 he had Sept that worked and August that didn't. That's opposite of my results
Starting to wonder if they are even locked, sounds more like a defect. Even T-Mobile considers this a defect and will exchange
Sent from my SGH-T959 using XDA App
i called samsung for warranty because i bought mine third party, and they emailed me a shipping label. I hope they can fix it. The maximum time they quoted was 17 days. I think im going to mail it in and hopefully they can fix it. But, How can i find out the date of my phone and has anybody else exchanged through manufactures warranty?
Product Symptoms : Technical Inquiry/Internal Menu/Software Reflash - FOC/No fee this is what was emailed to me. I really hope they dont send me another hardware locked phone.
demo23019 said:
Dates don't mean anything this been going on since July. I had 2 with August 28 date that worked and one at store with Sept date and didn't work.... like sabooher said on page 1 he had Sept that worked and August that didn't. That's opposite of my results
Starting to wonder if they are even locked, sounds more like a defect. Even T-Mobile considers this a defect and will exchange
Sent from my SGH-T959 using XDA App
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This is strange, how man Samsung get your QC under control!
you think late sept or now early oct shipments will have this issue?
07/08/2010 - Mine isn't hardware locked!
Sent from my SGH-T959 using XDA App
what about late sept early october?
my HD2 is now 11 months old and recently the camera has stopped focusing properly - below about 10 cm all is fine . l can get a great photo of the individual keys of my keyboard (see attached)! BUT- beyond about 15cm -it's hopeless. It has got worse over a couple of months and has now gone back to HTC . My purpose in posting is to see if it has been a problem for anyone else, in case HTC try to push the blame on me.
I will post again when HTC decide whether they will fix it under Warranty.
When I look back on my PC at the photos downloaded, I can see that it changed at the end of August when we went to the Lake District, and a blueish cast appeared on the photos. The blinking eye in Gateshead was in focus back in June, the gate last week is as if photographed through a gelatine filter; almost black and white.
One of the last photos that worked was of Seaton Delavel Hall in Northumberland; the first obviously showing problems was a week later when I saw a sign of the times
The HD2 has always been kept up to date with the HTC hotfixes, and I installed their latest ROM a couple of weeks ago. The problem remained, hence sending it back to HTC.
I must admit I am impressed by their speed - I rang on Friday and they arranged a Monday pickup of the phone. Sadly they quote a 10 day turnaround, so I don't know how I will stand being without it! Meantime I am back to my Motorola Razr V3im, and my HP hx4700.
Its back and fixed
I rang HTC, who sent a courier to fetch it. 5 days later it is back and fixed.
Three cheers for HTC.
Good to hear a possitive reaction from HTC for a change!
Hope your happy and that it will last forever......
As title says, there were some pre-release models launched on some Optus dealers, which is believed to be dated before Oct 26 2011.
You can tell if yours is pre-release defect model by:
Settings -> Build date -> If yours is built before Oct 26, your model is a pre-release
Green tint to your screen on low/auto brightness
Viewing a black screen, you will be able to see black spots & splashes inside the screen
Fuzzy static all over the camera
Noticable lag when scrolling left & right at the app screen
My build was Oct 19, 2011, and is defective of all of the above.
THE PROBLEM? To the average phone user, you wouldn't be able to spot these problems. I am a perfectionist, so I see all the small details and was able to quickly identify these issues.
THE ANSWER? Send it back to your local dealer to get it sent to the Motorola service centre to get it checked/replaced.
Other Aussie Optus Razr users please test to see if your pre-release models are also the same, apparently the local dealers either pretend they dont know they are selling pre-release models, or they genuinely dont know they've stocked pre-releases.
P.S. Please post your build date & if you have the same issues so rest of the Aussie community can be more aware of these defective models.
royalbloodvi said:
As title says, there were some pre-release models launched on some Optus dealers, which are dated before Oct 26 2011.
You can tell if yours is pre-release defect model by:
Settings -> Build date -> If yours is built before Oct 26, your model is a pre-release
Green tint to your screen on low/auto brightness
Viewing a black screen, you will be able to see black spots & splashes inside the screen
Fuzzy static all over the camera
Noticable lag when scrolling left & right at the app screen
My build was Oct 19, 2011, and is defective of all of the above.
THE PROBLEM? To the average phone user, you wouldn't be able to spot these problems. I am a perfectionist, so I see all the small details and was able to quickly identify these issues.
THE ANSWER? Send it back to your local dealer to get it sent to the Motorola service centre to get it checked/replaced.
Other Aussie Optus Razr users please test to see if your pre-release models are also the same, apparently the local dealers either pretend they dont know they are selling pre-release models, or they genuinely dont know they've stocked pre-releases.
P.S. Please post your build date & if you have the same issues so rest of the Aussie community can be more aware of these defective models.
Click to expand...
Click to collapse
This is probably the best post on the Razr Forum..
royalbloodvi said:
As title says, there were some pre-release models launched on some Optus dealers, which are dated before Oct 26 2011.
You can tell if yours is pre-release defect model by:
Settings -> Build date -> If yours is built before Oct 26, your model is a pre-release
Green tint to your screen on low/auto brightness
Viewing a black screen, you will be able to see black spots & splashes inside the screen
Fuzzy static all over the camera
Noticable lag when scrolling left & right at the app screen
My build was Oct 19, 2011, and is defective of all of the above.
THE PROBLEM? To the average phone user, you wouldn't be able to spot these problems. I am a perfectionist, so I see all the small details and was able to quickly identify these issues.
THE ANSWER? Send it back to your local dealer to get it sent to the Motorola service centre to get it checked/replaced.
Other Aussie Optus Razr users please test to see if your pre-release models are also the same, apparently the local dealers either pretend they dont know they are selling pre-release models, or they genuinely dont know they've stocked pre-releases.
P.S. Please post your build date & if you have the same issues so rest of the Aussie community can be more aware of these defective models.
Click to expand...
Click to collapse
Motorola actually has responded about the "black blotches" here https://supportforums.motorola.com/thread/61777?tstart=30 stating it's not a defect. The app drawer stutters a little even on builds 10/26 and later, I think it's just due to the coding not being as refined as it could be. The app drawer stutters slightly when you first scroll the app drawer left to right, but after that there is no more lag/stuttering. The screen will have a slight bluish tint to preserve the life of the blue pixels/subpixels, but the screen shouldn't have a green tint. Another issue I identified not sure if it's normal or defect.. There is a tiny bit of light from the search capacitive bleeding out into the lower right corner. I noticed this while watching netflix and looking at darker backrounds. A few others have confirmed this and their replacement has this as well, but others state they don't see this. Wonder what is the deal here .
Build date Wed Oct 26 18:47:38 CDT 2011.
Does this count as pre-release. It's not before Oct 26th.
royalbloodvi said:
As title says, there were some pre-release models launched on some Optus dealers, which are dated before Oct 26 2011.
You can tell if yours is pre-release defect model by:
Settings -> Build date -> If yours is built before Oct 26, your model is a pre-release
Green tint to your screen on low/auto brightness
Viewing a black screen, you will be able to see black spots & splashes inside the screen
Fuzzy static all over the camera
Noticable lag when scrolling left & right at the app screen
My build was Oct 19, 2011, and is defective of all of the above.
THE PROBLEM? To the average phone user, you wouldn't be able to spot these problems. I am a perfectionist, so I see all the small details and was able to quickly identify these issues.
THE ANSWER? Send it back to your local dealer to get it sent to the Motorola service centre to get it checked/replaced.
Other Aussie Optus Razr users please test to see if your pre-release models are also the same, apparently the local dealers either pretend they dont know they are selling pre-release models, or they genuinely dont know they've stocked pre-releases.
P.S. Please post your build date & if you have the same issues so rest of the Aussie community can be more aware of these defective models.
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Click to collapse
Droidel said:
Build date Wed Oct 26 18:47:38 CDT 2011.
Does this count as pre-release. It's not before Oct 26th.
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Click to collapse
No if it's the 26th and later it's not pre-release. Anything before 10/26 is a pre-release model.
Droidel said:
Build date Wed Oct 26 18:47:38 CDT 2011.
Does this count as pre-release. It's not before Oct 26th.
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Click to collapse
Yours is not a pre-release, but if you suffer from any of the above defects, may very well be.
Oct 26 build razr's seem to have none/close to none of the defects above, which is why it is unfair that we shouldd be using a pre-release.
At the moment, my razr is being inspected at the service centre, will report back soon and share the news with you guys.
Mine was on the 25th, but I rooted, still good to send back???
Sent from my XT910 using XDA App
And to note, I notice the back screen, the camera, and the laginess, I do not notice the screen very much. Where did you get this info anyways? P.S. I'm on Rogers as well.
Sent from my XT910 using XDA App
lol damn I ran to my razr without even being finished reading your post in full, whew oct 26 for me.
Mines oct 26th and I have the screen issues.........
Sent from my DROID RAZR using Tapatalk
Mine 19 October and I have screen issues
Sent from my XT910 using XDA App
Build Date is 29 Oct. Have this screen issue. No lags found at app drawer scrolling.
Here is my post regarding screen: http://forum.xda-developers.com/showpost.php?p=19394445&postcount=8 I think its more a usual behavior for most RAZR's OLED displays as motorola support team says. I've not heard that someone does not have this issue.
royalbloodvi said:
As title says, there were some pre-release models launched on some Optus dealers, which are dated before Oct 26 2011.
You can tell if yours is pre-release defect model by:
Settings -> Build date -> If yours is built before Oct 26, your model is a pre-release
Green tint to your screen on low/auto brightness
Viewing a black screen, you will be able to see black spots & splashes inside the screen
Fuzzy static all over the camera
Noticable lag when scrolling left & right at the app screen
My build was Oct 19, 2011, and is defective of all of the above.
THE PROBLEM? To the average phone user, you wouldn't be able to spot these problems. I am a perfectionist, so I see all the small details and was able to quickly identify these issues.
THE ANSWER? Send it back to your local dealer to get it sent to the Motorola service centre to get it checked/replaced.
Other Aussie Optus Razr users please test to see if your pre-release models are also the same, apparently the local dealers either pretend they dont know they are selling pre-release models, or they genuinely dont know they've stocked pre-releases.
P.S. Please post your build date & if you have the same issues so rest of the Aussie community can be more aware of these defective models.
Click to expand...
Click to collapse
Is this concern also the EU razr?!
My data built is 17 Oct...but I don't have those problems..or at least I can recognize them
I think its worldwide. Mine is UK. Have you checked your screen in a dark room with black color picture in fullscreen?
nailll said:
I think its worldwide. Mine is UK. Have you checked your screen in a dark room with black color picture in fullscreen?
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Yes I ve tried but can't see problems with the screen...in the other hand, I have fuzzy camera and some other minor bugs in smart actions...
---------- Post added at 11:17 AM ---------- Previous post was at 11:14 AM ----------
..and sorry for the question but, can I ask you where did you find that build date before 26 Oct is a pre release? On Motorola website?..just to can prove to my seller the this is not the definitive
nailll said:
I think its worldwide. Mine is UK. Have you checked your screen in a dark room with black color picture in fullscreen?
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651.73.15.XT910.Retail.en.FR here, build date 17 Oct.
No screen issues with black pictures... probably UK release is different (in fact those have a different boot animation)
matticala said:
651.73.15.XT910.Retail.en.FR here, build date 17 Oct.
No screen issues with black pictures... probably UK release is different (in fact those have a different boot animation)
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My razr is like yours..did you buy on Expansys?..me and other people who got the same razr,have problem with trigger location..is this because is a pre release? Do you think Expansys will substitute our razr?
mattiacris said:
My razr is like yours..did you buy on Expansys?..me and other people who got the same razr,have problem with trigger location..is this because is a pre release? Do you think Expansys will substitute our razr?
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Click to collapse
Yes, got it on Expansys
Actually smart actions doesn't activate GPS...but I'm at work, closed building. I'll test it more...
EDIT: Confirmed, Smart Actions doesn't activate GPS... the curious thing is you can't use position if you havent't wi-fi enabled.
About Expansys, I think i'll contact their quality service again (did it already because they missed car charger at first) noticing this situation. They won't be happy about this...
UPDATE: Just informed Expansys, let's see how they reply
I've got this reply on the "black screen" issue from retailer:
We have not heard of this issue before. However, it may be related to the glue that is used to stick the screen down. I know from past experience that AMOLED screens have been know to have yellow or red tinges which can be noticeable on a white screen. This colouration does fade in time as the glue dries fully. I suspect this may be a similar issue with your phone but cannot be certain.
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Click to collapse
From my previous posts I've attached image which really seems like glue have not dried up. What do you think about such opinion?
Also here is similar problem on android central forum:
http://forums.androidcentral.com/droid-razr/132871-black-screen-blotchy-bootup-wallpaper.html
And here is a similar issue discussed with SGII:
http://forum.xda-developers.com/showthread.php?t=1217047
matticala said:
Yes, got it on Expansys
Actually smart actions doesn't activate GPS...but I'm at work, closed building. I'll test it more...
EDIT: Confirmed, Smart Actions doesn't activate GPS... the curious thing is you can't use position if you havent't wi-fi enabled.
About Expansys, I think i'll contact their quality service again (did it already because they missed car charger at first) noticing this situation. They won't be happy about this...
UPDATE: Just informed Expansys, let's see how they reply
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Click to collapse
great!! if you don't mind, let me know what they told you about! I think I should call me either...
Hello everyone,
I'm curious if someone is experiencing the problem I am having with Jorte. For some reason all of my activities will shift one day ahead. For example, my noted activities for going to the gym consists of Monday, Tuesday, Wednesday, Thursday, Friday, and Saturday. When I open the calendar, the dates shift one day ahead. So instead of being what I have it listed as. It would be Tuesday, Wednesday, Thursday, Friday, Saturday, and Sunday.
I am wondering how do I fix this problem. Has anyone experienced the problem with Jorte? By the way it is a calendar app that I prefer to use. Do you guys think I messed up something when I scheduled another activity? Any help would be appreciated.
I have been having the same issue. I tried reinstalling and am still dealing with all events shifting one day. Help!
I just received this update and installed it immediately, April 1, 2017 security patch, I honestly don't know what's changed in this update.
Me too in belgium
Finally we get vibrations settings
Fix pairing issue on iPhone7 .
Source:
https://motorola-global-en-uk.custhelp.com/app/answers/prod_answer_detail/a_id/115582
deep purple said:
Fix pairing issue on iPhone7 .
Source:
https://motorola-global-en-uk.custhelp.com/app/answers/prod_answer_detail/a_id/115582
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Look at the bottom of the page, it says "Your watch is now updated with M1D64I"
That doesn't seem quite right..
Nick80835 said:
Look at the bottom of the page, it says "Your watch is now updated with M1D64I"
That doesn't seem quite right..
Click to expand...
Click to collapse
Yes, the new build number is NWD1.171020.001.
This "Maintenance release note" has been published 28/10/2016.
Battery issue after update
Started facing battery issue after AW 2 update. I have read may of you are facing the same issue. Have been writing to motorola on twitter handle but they will respont that they will investigate the matter and reply. No reply so far. I think individually we wont be able to douch about the issue. Can every person on this forum who has been facing the same issue send me your email ids so we can put more pressure on these guys and get some positive response.
Here in India they have stopped providing any kind of service ( paid or free) for the watches that are out of warranty. The product we bought for 24000 INR is just waste and cant do anything about it.
Pl send me your email ids on [email protected] and will see hat best i can do to get it resolved.
Thanks