[Q] Play Store search not working - Android Q&A, Help & Troubleshooting

Hi, 5 days ago,I noticed that when I search something on google play app, or on website(when logged in),no results will show. When I log-out from website,results are there. I tried changing e-mail address,but today friend told me that he has the same issue. So my question is- did anyone had same issue,how to solve that? Google play doesn't have email contact,only phone, I tried entering my number few times,but they won't call...

smfilip said:
Hi, 5 days ago,I noticed that when I search something on google play app, or on website(when logged in),no results will show. When I log-out from website,results are there. I tried changing e-mail address,but today friend told me that he has the same issue. So my question is- did anyone had same issue,how to solve that? Google play doesn't have email contact,only phone, I tried entering my number few times,but they won't call...
Click to expand...
Click to collapse
I've got same issue Nexus 4 everything up to date. Tried reboot, uninstalling updates. Changing users, but without any success.

so,it is not isolated issue..that is good thing
anybody has an idea what to do?

It has been acting a little stupid even when I search from my laptop lately also.
I don't think it is device specific at all so probably nothing wrong with yours.

nope,tried more than 5 connections

Related

[Q] Market Web Installs never start downloading.

Market web installs from "market android com" never start. ('m not allowed to post links)
Under "My Devices" in the settings page it shows my Atrix, It has a "Registered on" date (today) but it doesn't have a "Last Used" date (it shows a dash).
I have followed all the suggestions on the help page. (log in, log out)
My Market App version is 2.3.2.
Google Talk works. The Market App works. Clearing Data and Cache for the Market doesn't help any.
I'm signed in with a regular Google account. (not an apps account)
Any suggestions?
This might sound obvious, but have you tried restarting it or resetting it?
Yep. Lots of restarts.
Does the market work on anyone else's Atrix or is it just me?
I read somewhere that if you open Google Talk and sign out then sign back in, it should get the market web installs working because of a communication problem.
Timbits93 said:
I read somewhere that if you open Google Talk and sign out then sign back in, it should get the market web installs working because of a communication problem.
Click to expand...
Click to collapse
Yeah, that's on the help page. Didn't work.
Empty market cache, and uninstall market upgrades (if any). Had the same problem before with other phones, I do not think this is atrix specific.
Getting the market to upgrade afterwards required some manual steps as well. Too lazy to look that up now though, just google it.
bl0wf1sh said:
Empty market cache, and uninstall market upgrades (if any). Had the same problem before with other phones, I do not think this is atrix specific.
Getting the market to upgrade afterwards required some manual steps as well. Too lazy to look that up now though, just google it.
Click to expand...
Click to collapse
I emptied the cache and uninstalled updates. On the first launch I got the old market, on the second launch it had upgraded back to the new one. I also tried a reboot. Still doesn't work. Good idea though, thanks.
Bump! Any fixes for this? I'm having the same issues. The Market web store even lists my phone being last used on Feb 25 (the last day it was pushing app downloads from my computer). However, when I download apps from my phone, it shows up on my account online.
delta530 said:
Bump! Any fixes for this? I'm having the same issues. The Market web store even lists my phone being last used on Feb 25 (the last day it was pushing app downloads from my computer). However, when I download apps from my phone, it shows up on my account online.
Click to expand...
Click to collapse
I thought I was having this same problem, but I was in battery saver mode and had auto-sync disabled. After re-enabling it, the downloads just began automatically.
I had the same issues at first and tried all th above fixes and the ones on the google help page. nothing worked at first. i waited a few hours and tried downloading again and everything worked fine. i can't really explain how but it just started working.
I have had this problem for 5 days =/ Now I just chrome to phone the link and open it with market =/ I have done all the above, contacted Google and posted at Motorola Site. Nothing works.
Darn I am having the same issue. Just got my Atrix an hour or two ago...so we will see what happens. I'll try and keep you updated.
Edit: Mine just started working, so I don't know what the problem with yours is. Hope you get it worked out.
I have same problem here with my Hd2 DFT android Rom maket works fine but it never start downloading any apps :/ please some help ??!!
Do you have apps/the market to update only on wifi? And you haven't opened the apps to have them generate an, "I'm here", marker for the market to send you stuff, when you were hooked up to wifi?
I wondered the same thing...
Good news guys Google talk was not working for me so I re flashed my phone and reconfigure it now Google talk work and market too I don't know if it will works for you but for me it working great now hope it help a bit
Sent from my HTC HD2 using XDA App
Port 5228
This may not help everyone, but I ran into this same problem.
Each day, my downloads weren't sent to my phone and my gmail wasn't pushing consistently, but by the time I got home, everything seemed to be working again. I noticed that I was also unable to log into google talk on my office's wifi (which seems to be the key to getting everything else to work). A coworker with a samsung android phone was having the same problem.
We worked with our network administrator to unblock certain ports on the wifi firewall. We finally resolved this issue by opening port 5228. Now everything is pushing correctly. See if this port is blocked on your wifi.
The weird thing that kept throwing me off is that even if I switched off wifi and used ATT, it was still having problems for a period of time.

Error 927 Google Play.

I am having some issues with Google Play giving error 927 when updating/downloading apps.
This happens both on wifi and cellular.
Both on my Note 2 on Sammy rom and Desire on 4.2.2.
Is there anything I can do?
Sent from my GT-N7100 using Tapatalk 2
I have faced a similar problem long back.. I have done the below steps to recover..
Uninstall updates for Playstore
Clear data for Downlaod manager
Keep the phone connected to internet and reboot
after reboot wait for couple of minutes so that Playstore update will be installed properly.. Then try updating your apps..
I've tried everything
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
jab476 said:
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
Click to expand...
Click to collapse
Change your google password and all should work again.
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
I'm actually having this same exact problem on my Note 3. I tried changing my Google password, but continue to have problems. I pulled a logcat and posted it here in case anyone can interpret it.
https://drive.google.com/#folders/0B...2lZdG1YM1Y3X28
What version of the play store are you running? Also, do you have the background restricted for the play store?
Try the newest Play Store if yours is not up to date. I remember the issue in my S4 and newest version solved it after wiping data and install update.
http://www.androidpolice.com/2013/1...-play-store-activity-iap-indicators-and-more/
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
RevelationOmega said:
What version of the play store are you running? Also, do you have the background restricted for the play store?
Click to expand...
Click to collapse
I have version 4.5.10. I'm not sure how to check for the background restriction.
mightykc said:
I have version 4.5.10. I'm not sure how to check for the background restriction.
Click to expand...
Click to collapse
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
RevelationOmega said:
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
Click to expand...
Click to collapse
Ok I checked and background data is not restricted, and I have the latest play store version.
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
paulove said:
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
---------- Post added at 03:19 AM ---------- Previous post was at 02:43 AM ----------
mightykc said:
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
Click to expand...
Click to collapse
and I found another thread with the same issue so it is starting to affect other people:
http://forum.xda-developers.com/showthread.php?t=2627114
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
paulove said:
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
Click to expand...
Click to collapse
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
mightykc said:
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
Click to expand...
Click to collapse
How are the Play store on the web working for you when signed in with the account you are having issues with. For me I have trouble loading in anything @all. Especially the top list, and my purchases.
I believe there are issues with older accounts that did not get updated/patched with new settings after ICS update, or the 3.0+ update of their store when it became Play Store and not Android market. When I use my other account all is ok, but there I have no purchased apps.
If you want you can find the 2.3.6 version of Market and replace the Play store and you will find that all issues are gone. Now I use Legazy Play store witch can be used together with normal play. Just need to push it to system/apps on 4.3 or system/priv-apps on 4.4.
Use all this advise at own risk.
Sent from my iPad using Tapatalk HD
Anyone have any luck with this/ age of Gmail accounts?
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
ReschDMD said:
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
Click to expand...
Click to collapse
Ask to get your case transferred to apps division. There I got real help. They are really good. And have helped me a lot.
There are two possible methods to solve error 927 on android:
Method 1:
Go to settings>>”All”>>Select “Google Play Store”
Now Force Stop>>Clear Data>>Clear Cache
Now again try downloading or updating the app
If the above didn’t work, go to settings>>”All”>>Select “Google Play Store”>>Uninstall Updates
Again, from “All”>> Select “Download Manager”>>Clear Data and Cache
Rerun Google Play Store and install/update your app or game
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
How to Fix Error 927 in Android
Free Some Space on your device
Clear data and cache files of Google Play Store
Stop or Uninstall Google Play Store (Updates)
Add New Gmail Account
Hope it helped you....
Try the methods below
Free some space on your device
Clear data and cache in Google Play Store
Add new Google account
Uninstall updates of Google Play store
It is the most annoying issue facing by many Android users, that occurs when you download or update any games and apps from the Google play store. But for me, this error solved by the just clear cache.

[Q] Hangouts can't login

Hello everybody!
I need help with Google Hangouts... I cannot login anymore. I'm on Nexus 7 and Nexus 4 (fully stock, not rooted, nothing changed at all).
For some days now on both devices Hangouts tells me it cannot connect to Google servers. ALL other Google apps like GMail, Calender etc are working as supposed, no sync problems. When I set up a new Google account IT WORKS!!! No problems with a second account.
I was searching the web and found different solutions, but none of them helped:
What I did so far: clean caches, clean data, freeze hangouts, revert to Google talk and then install hangouts again, deleted Google play services and installed again.
It can't be a network problem or general problem with my devices, because with another account it's working...
I noticed the problem first when I changed my account from @googlemail.com to @gmail.com some days ago, but I don't know if it's the reason. I already changed back to @googlemail.com but it does not help.
Please can anybody help me??? I'm getting mad about this!
Sorry for my bad english, sorry in case of double post!
Update:
Even after performing a factory reset the error occurs... Again after setting up a new Google account everything is working... So I guess the problem is not my device but Google itself.
Sent from my Nexus 7 using xda premium
I was having the same problem. Temporarly turning on "Googel's location service" and "Location & Google search" fixed the problem for me. :good:
Location service is always on. What do you mean with location and search? Google now is always on.
Sent from my Nexus 4 using xda premium
I'm having this problem now, wanted to see if anyone has found a solution?
random hero said:
Location service is always on. What do you mean with location and search? Google now is always on.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
kash26 said:
I'm having this problem now, wanted to see if anyone has found a solution?
Click to expand...
Click to collapse
Hello! The problem solved itself, after a few weeks (!!!) everything was OK. Nevertheless I set up a new Google account. Good luck!

[Q] google hangouts, trouble

Hey guys,
So for some time now I noticed that my google talk app was working intermittently. I thought it was a one day thing, but the problem persisted. It wasn't until by chance that I went to the google play store and searched for the new app, google hangouts, and selected "open" from the play store that it worked and signed me in without any problem. So I thought to download the app, when I did and tried to sign on, it always says, "couldn't sign in because we couldn't reach Google, try again" Has anyone else had this problem?
Also I am unlocked and rooted. In addition I read this thread from this forum:
http://forum.xda-developers.com/showthread.php?t=2280486&highlight=google+hangouts
but they trick they suggested didn't work for me.
Has anyone else experienced this issue on their rooted htc one and solved it?
Thanks in advance

Problem with my Google account

Hi All, I've being trying to find something related to this, but so far didn't find any solution. Since a few days a few apps like Facebook, 20 minutos, Resultados de futbol, etc, simply stopped working (when I open the app it just closes in a few seconds, and no "Error" message is displayed). I though that it was a problem with my Samsung S4, so I changed for a new one, but the problem was not solved. So I changed my phone again for a Motorola Moto G (3rd Gen) and noticed that the issue still happening. I had the idea of restore the phone and change the google account for another new, and... BANG!! all the apps work now. So the problem is with my google account, seems strange for me, maybe you know about this issue and can give me some help. Sorry if posting in the wrong section.
Thanks in advance!
Run a logcat on with your old account. It will tell you what is forcing it to close.

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