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My wife broke her screen on Friday and we went to a local shop to get the screen fixed yesterday.
This morning she mentioned that she thought the color on the new screen was different. She also pointed out that the buttons at the bottom didn't light up the same.
They practically don't light up at all.
The screen seems a bit dimmer as well. Not as bright and clear.
Is there any way that I can find out what kind of screen they put in her phone short of threatening to bulldoze the shop unless they put the right screen in?
I'm more than capable of dissasembling the phone without killing it and now wish I had but wifey wanted a working phone *today*
Can anyone help out? Are there any part numbers I can use to see what she's got now?
can you take a picture of the phone from upwards, and from sideways (to see if the screen is thicker than it should be)
sounds like it's a regular LCD screen
xriderx66 said:
can you take a picture of the phone from upwards, and from sideways (to see if the screen is thicker than it should be)
Click to expand...
Click to collapse
not without taking it apart first
You can tell if its LCD by how deep the blacks are.
Sent from my SGH-T959 using XDA App
michaelh99 said:
My wife broke her screen on Friday and we went to a local shop to get the screen fixed yesterday.
This morning she mentioned that she thought the color on the new screen was different. She also pointed out that the buttons at the bottom didn't light up the same.
They practically don't light up at all.
The screen seems a bit dimmer as well. Not as bright and clear.
Is there any way that I can find out what kind of screen they put in her phone short of threatening to bulldoze the shop unless they put the right screen in?
I'm more than capable of dissasembling the phone without killing it and now wish I had but wifey wanted a working phone *today*
Can anyone help out? Are there any part numbers I can use to see what she's got now?
Click to expand...
Click to collapse
definitely got shafted. you got an LCD screen. i'm pretty sure the local shop orders their parts from eBay or some chinese supplier. those screens are usually LCD even tho some may claim its amoled. the only way to get a genuine Super AMOLED screen is to contact samsung to replace it. i remember reading somewhere than samsung is not distributing their Super AMOLED screens to 3rd parties
michaelh99 said:
My wife broke her screen on Friday and we went to a local shop to get the screen fixed yesterday.
This morning she mentioned that she thought the color on the new screen was different. She also pointed out that the buttons at the bottom didn't light up the same.
They practically don't light up at all.
The screen seems a bit dimmer as well. Not as bright and clear.
Is there any way that I can find out what kind of screen they put in her phone short of threatening to bulldoze the shop unless they put the right screen in?
I'm more than capable of dissasembling the phone without killing it and now wish I had but wifey wanted a working phone *today*
Can anyone help out? Are there any part numbers I can use to see what she's got now?
Click to expand...
Click to collapse
I used to be a cellphone technician for a short time and I can tell you that we fixed screens on a lot of touch screen phones... but all the parts are dirt cheap chinese knockoffs!!! There is NO local shop that uses original OEM parts!!! unless u send it back to tmobile or etc!
to answer short and accurate u didnt get the same screen ur vibrant came with!
^$%#
Now I really feel like a total idiot
Hi all, sorry my first post is asking for help, but I'm lost on this one.
It doesn't happen all the time, but I randomly get a dead spot on the bottom right corner of my phone.
It happens when I touch the app drawer, and the L key when I'm texting. It only randomly acknowledges I touched the screen.
Restarting the phone usually helps, but does that mean it's software or hardware?
Should I have it replaced?
Stock VZW Note II, no apps installed.
Ty for any and all help.
-edit-
It was replaced for a bad digitizer.
When using Multitouch visibility test, if you put more then 4 fingers on the screen, it locked up the phone requiring removal of the battery.
Perhaps instead of software, could it be heat?
It sounds like a dead/dying pixel to me. If it is only there on certain screens, then probably not, but if its there on say the boot screen or something, then I'd take it back.
silhet ingliil
I'm sorry I should have been more specific.
It's not a screen blemish.
It's when I go to tough the screen.
Like if I hit the L key on the keyboard during a text message, it will only register a touch like 50% of the time.
Or if I touch the app drawer, I have to hit it multiple times to open it up.
The actual screen is perfect, no dead or stuck pixels at all.
LiTDiE said:
I'm sorry I should have been more specific.
It's not a screen blemish.
It's when I go to tough the screen.
Like if I hit the L key on the keyboard during a text message, it will only register a touch like 50% of the time.
Or if I touch the app drawer, I have to hit it multiple times to open it up.
The actual screen is perfect, no dead or stuck pixels at all.
Click to expand...
Click to collapse
I'd return to Verizon, especially if you're not rooted so it won't be any trouble returning to stock etc.
It's probably mildly annoying to you now and it's only going to get worse over time. If there's no physical damage to the phone I don't see them giving you any trouble.
phind123 said:
I'd return to Verizon, especially if you're not rooted so it won't be any trouble returning to stock etc.
It's probably mildly annoying to you now and it's only going to get worse over time. If there's no physical damage to the phone I don't see them giving you any trouble.
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Click to collapse
No damage at all, and I actually went through 3 screen protectors before I figured out it wasn't them.
Kinda bummed I have to drive 45 miles to return this damn thing though.
LiTDiE said:
No damage at all, and I actually went through 3 screen protectors before I figured out it wasn't them.
Kinda bummed I have to drive 45 miles to return this damn thing though.
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Click to collapse
You don't. Call VZ and they will ship you another and give you a prepaid box to ship the old one back in.
TonikJDK said:
You don't. Call VZ and they will ship you another and give you a prepaid box to ship the old one back in.
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Click to collapse
I actually called them, and they told me to just take it back to the store in case the replacement has issues.
Which is troubling to hear.
I have a youtube video demonstrating the problem, but I won't let me post it so ohwell.
Will have to wait til I get 10 posts.
Basically, using multitouch visibility test, I roll my finger around the bottom right corner while never lifting it off, and it won't recognise my trying to touch the specific spot.
After I life my finger and move it around the screen it will recognise the spot. It's very random.
Here's the video.
http://www.youtube.com/watch?v=SGl9RoBLpjA
-edit-
The youtube tags aren't working?
So what do you all think?
Hardware or software?
After further messing around in Multitouch Visibility test, I can replicate this all over the screen, but it's easiest to do at the bottom right corner where L shows up on the keyboard.
Do u have a case with any magnets on it?
Sent from my SCH-I605
Jay A whY said:
Do u have a case with any magnets on it?
Sent from my SCH-I605
Click to expand...
Click to collapse
That would only affect the S-Pen, from what I understand.
Jay A whY said:
Do u have a case with any magnets on it?
Sent from my SCH-I605
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Click to collapse
Nah, it was a bad digitizer they said.
Whenever you put multiple fingers on screen, it would lock up, and require yanking the battery to reboot.
When you notice this are you holding the S-pen? I noticed if you get the pen near the screen (close enough for air hover to work) that the screen and buttons quit working to touch. For a little while I thought the home button was having problems, turned out the way I was holding the pen would result in it being placed near the screen when I hit the button.
Wyatt W.
edit:see this was taken care of
wyatt57350 said:
When you notice this are you holding the S-pen? I noticed if you get the pen near the screen (close enough for air hover to work) that the screen and buttons quit working to touch. For a little while I thought the home button was having problems, turned out the way I was holding the pen would result in it being placed near the screen when I hit the button.
Wyatt W.
edit:see this was taken care of
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Click to collapse
The main reason I noticed it was when I was texting.
Whenever I went to type words like sleep, or talk, they would be missing the letter L.
Or when I would go to open the app drawer, and it would only work half the time.
All while the pen was in the phone.
The lockup doesn't sound normal but as far as dead spots if you have a screen protector on have you tried removing it? Marginal screen protectors will cause touch input issues.
My HTC EVO 3D's screen is getting worse and worse seemingly after the last OS update to version 4.1.1 from HTC. I think it's software related because it doesn't happen all the time and turning the screen off for a few seconds makes it go away for a little while and there have been no significant drops of the phone. Factory reset didn't help. The phone is not rooted.
Here's a 15 sec video clip so you can see what I mean:
plus.google.com/u/0/106879723793109771975/posts/jmp9YEuEVoz
(this is my first post so I don't get to embed a link to an outside page)
Those white dots show "touches" that the screen is registering. Anyone have any ideas what I should do? This Rogers phone is over a year old, so Rogers won't replace it and I don't think HTC will now either.
I don't have a screen protector on either.
So, screen protector is not the problem. No huge impacts with the screen too.
Guessing a digitizer issue. I'd take it for repair.
coal686 said:
Guessing a digitizer issue. I'd take it for repair.
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Click to collapse
+1
These digitizers are notoriously bad... I've been through 4. Three were refurbished though
Sent from my PG86100
Where did you get 4.1.1 update?
Sent from my Nexus 7 using xda app-developers app
Fully agree, Digi is the issue. Take it to your mobile provider for them to look at it... explain to them about you possibly think its the Digi and they will take it in.
Failing that, HTC direct will beable to help
But how do you got official 4.1.1??
He's mistaken. He meant ICS.
Well, that's funny! The EVO I sent back that I got on launch day, since it was a few months old did that at the bottom. The replacement does that at the top, now I've seen it on the right side. Maybe the replacement that's coming this week will do it on the left!
Yep, sounds like a bad digitizer to me. I replaced one about three months ago, and this one is going out, now. First one I picked up was cheap with "tools" and some adhesive. I just ordered another from Amazon, that's supposedly from HTC, for a little more $$$. I guess I'll see how that one goes. Usually can find them for less than 20, and combos (digitizer and LCD) for about 60.
There are threads that detail how to replace them, and videos on you tube. Not hard, if I can do it, just take your time and follow the instructions.
Sent from my PG86100 using xda app-developers app
Hey guys,
I just received my new Samsung Galaxy s9 Plus and I have realised that my device is faulty. But I really don’t know if I should just let it be, or ask for my device to be exchanged.
So basically on the screen there is two lines which are visible only when the device is turned fully off or when always on display is showing on the phone.
Do you think I’m being to picky?
Do you think the issue wold get worse over time?
Has anyone else had this issue before on the s9 Plus?
Do you think it’s the coating on the phone that is the issue?
Ps the screen is not cracked, does not have any dead pixels etc.
it would be helpful if you could post a couple of photos of the screen so that we can see if there's really an issue or not.
but if it really is a issue, i would bring it back immediately for a exchange especially given how much the phone cost
Ali9009000 said:
Hey guys,
I just received my new Samsung Galaxy s9 Plus and I have realised that my device is faulty. But I really don’t know if I should just let it be, or ask for my device to be exchanged.
So basically on the screen there is two lines which are visible only when the device is turned fully off or when always on display is showing on the phone.
Do you think I’m being to picky?
Do you think the issue wold get worse over time?
Has anyone else had this issue before on the s9 Plus?
Do you think it’s the coating on the phone that is the issue?
Ps the screen is not cracked, does not have any dead pixels etc.
Click to expand...
Click to collapse
Same here. I post one photo of my s9+. Check & confirm.
I've contacted samsung, I will let you know the end result.
Erm, are you sure that isn't the thin tape that runs down the edge of your screen protector!?
Sent from my SM-G965F using Tapatalk
I have the same lines. It's at the very edge of both sides of the screen. It's almost as if you can see the touch layer.
Just a quick update, I spoke to Samsung and they said it’s the first they heard of the problem, currently it’s been escalated to a higher department, I’m going to receive a call back today, I’ll update you with anymore info,
Ps can everyone contact them who are also Having this issue as it will only help with making the case stronger as a whole.
What screen protector are you using? Mine is the bodyguardz glass one.
I don’t have any screen protector on the device. The situation is so stressful, it had to happen to me lol
Chris_c81 said:
Erm, are you sure that isn't the thin tape that runs down the edge of your screen protector!?
Sent from my SM-G965F using Tapatalk
Click to expand...
Click to collapse
After more research and a closer inspection I do believe it is the adhesive at the edge of my screen. I also found pics of other people discussing this issue with zagg cases. This is my first curved screen so I was unaware of how they curved tgsp worked.
Thanks Chris.
Ali9009000 said:
I don’t have any screen protector on the device. The situation is so stressful, it had to happen to me lol
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Click to collapse
I haven't been having much luck myself. Two devices with terrible lens flare and one with black splotches showing on the screen.
Ali9009000 said:
I don’t have any screen protector on the device. The situation is so stressful, it had to happen to me lol
Click to expand...
Click to collapse
You can clearly see a screen protector in the image you posted? What is going on here?
Toss3 said:
You can clearly see a screen protector in the image you posted? What is going on here?
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Click to collapse
What's going on here is that OP hasn't posted any image.
Sharpshooterrr said:
What's going on here is that OP hasn't posted any image.
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Click to collapse
And that's why one shouldn't be posting at 3 am. I'll see myself out.
Toss3 said:
And that's why one shouldn't be posting at 3 am. I'll see myself out.
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Click to collapse
Lol. Happens to the best of us.
Quick update, Samsung was willing to replace the device under warranty, however I decided to cancel my contract and wait for the note 9.
I dropped my phone on a hard surface and now my screen is black. Any suggestions?
rroberge said:
I dropped my phone on a hard surface and now my screen is black. Any suggestions?
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Click to collapse
The oled underneath the digitizer more than likely is broke. Screen replacement is gonna be what your looking for. Might shine a flashlight across the screen and look close for a crack under the digitizer
Anyone else experiencing this? See attached photo. Bottom end of the screen, pretty much half way down and onwards, colours and get lighter at 0% brightness. Top of the screen is black, like an AMOLED panel should be, bottom is light with an almost green tint. Used a screen test app and can see the shift even more and also navbar burn/retention.
Not impressed.
As I ordered this on O2, via Mobile Phones Direct, who do I contact or do I go to Huawei? Only been using the device for a weekend!
cd993 said:
Anyone else experiencing this? See attached photo. Bottom end of the screen, pretty much half way down and onwards, colours and get lighter at 0% brightness. Top of the screen is black, like an AMOLED panel should be, bottom is light with an almost green tint. Used a screen test app and can see the shift even more and also navbar burn/retention.
Not impressed.
As I ordered this on O2, via Mobile Phones Direct, who do I contact or do I go to Huawei? Only been using the device for a weekend!
Click to expand...
Click to collapse
You got a dud mate. Can happen on any oled screen unfortunately
Reuben_skelz92 said:
You got a dud mate. Can happen on any oled screen unfortunately
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Click to collapse
Not impressed, but so be it...
I'll see what can be done in the morning
I have a similar issue
https://forum.xda-developers.com/ma...ro-greenish-display-screen-t3859268?nocache=1
cd993 said:
Not impressed, but so be it...
I'll see what can be done in the morning
Click to expand...
Click to collapse
I'm sure they will give you another replacement to try
---------- Post added at 12:35 AM ---------- Previous post was at 12:30 AM ----------
cd993 said:
Not impressed, but so be it...
I'll see what can be done in the morning
Click to expand...
Click to collapse
Ok so on lowest brightness in a dark room the darks on xda for example is greyer bottom half of the screen. But tbh any oled I've tried struggle a bit at very low brightness on dark/grey colours. Staying that yours does look particularly bad on the bottom 3rd
I have that too in the bottom right hand side of the screen. I already spoke to Sky to get a replacement and they want me to send pictures.
Nghtmare said:
I have that too in the bottom right hand side of the screen. I already spoke to Sky to get a replacement and they want me to send pictures.
Click to expand...
Click to collapse
I'm printing out the photos I've taken in colour and including it with me return, keeping them for my record too. They want me to factory reset the device so last thing I want is for them not to be able to replicate the issue. Unsure what tests they'll do, as it's going back to Mobile Phones Direct
That sucks mate. I've not followed screen issues on OLED devices closely across the brands...so surprised this is happening with a premo device. Hopefully there are only 1 or 2 cases for some of these major defects...as many more becomes worrying!
RoOSTA
roosta said:
That sucks mate. I've not followed screen issues on OLED devices closely across the brands...so surprised this is happening with a premo device. Hopefully there are only 1 or 2 cases for some of these major defects...as many more becomes worrying!
RoOSTA
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Click to collapse
I know right!
Another thing, sorry for off topic is I've switched from Three to O2 (number transferred a few hours ago and now using O2 with old number) and I'm getting absolutely terrible 4g speeds. At work at the moment and signal hasn't always been the greatest on my office, but hoping when I test speed when I leave and also when I'm home that speeds are decent. Otherwise I may end up cancelling this phone and contract, and maybe I'll see about the Pixel 3 XL on a contact back with Three, or maybe I'll go sim only and get the Oneplus 6T - as the likelihood of getting root for this device is looking slim.....
Wait for 1/11, which ius the AUS release date of the phone and an extra week and see if Funky Huawei offer rooted versions of this phone. The hardware by itself is far superior...it's a same there's a lot of bugs and problems letting it down though...and then there's EMUI...
I've had similar issue on mine but it's down the right hand side.. Three sending me out replacement on 9th Nov when back in stock
It looks like your navigation keys caused this awful OLED burn-ins. Use gestures instead of the keys instead.
ijuanp03 said:
It looks like your navigation keys caused this awful OLED burn-ins. Use gestures instead of the keys instead.
Click to expand...
Click to collapse
is there a way to change the background of the keys? e.g. to overlay on the app thats open rather than display on a white band?
ijuanp03 said:
It looks like your navigation keys caused this awful OLED burn-ins. Use gestures instead of the keys instead.
Click to expand...
Click to collapse
I use gesture this is my second phone. I've a funny feeling its something to do with the finger sensor and the pressure.
stewartk said:
I use gesture this is my second phone. I've a funny feeling its something to do with the finger sensor and the pressure.
Click to expand...
Click to collapse
Using gestures here b no issues on day 2 lg panel 51
I'm worried that I will have same issue too. Bought mine from optus Australia. If problems exist phone will be going straight back
Hazzay88 said:
I'm worried that I will have same issue too. Bought mine from optus Australia. If problems exist phone will be going straight back
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Click to collapse
Same here. I'll wait a few weeks to get a revised model then.
tphillips84 said:
I've had similar issue on mine but it's down the right hand side.. Three sending me out replacement on 9th Nov when back in stock
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Click to collapse
Ive got the same issue only just started though which is weird!
if its carries one I am thinking of jumping ship not a massive fan of the curved edges but everything else about this phone wins for me just a shame they didn't keep it flat like the P20 Pro.
leo72793 said:
Same here. I'll wait a few weeks to get a revised model then.
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So far I haven't had any issues. I hope I don't experience any any problems
tphillips84 said:
I've had similar issue on mine but it's down the right hand side.. Three sending me out replacement on 9th Nov when back in stock
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Click to collapse
have you received your replacement device yet ? and if so how is it ?