Im sorry if i write a lil to wrong thread, but anyway,
i wanna cancel my google play developer account in reason because i can't get payments from them. theres no way to set up merchant account properly with my country bank.
I asked google to close my account and refund, however... i have uploaded one TEST app. witch is nothing. but google wont allow me to delete that app. and thats why they wont refund.
they respond:
"We would like to offer a solution, however. If you are able to find another Android developer to buy or otherwise receive your apps, we will be happy to transfer the apps to the another Developer Console account. Once your Developer Console account no longer has any apps associated with it, we can close the account and issue you a refund"
so, is there someone here who would gladly help and allow google to transfer one test app from my account to his acc? so my acc would have ZERO apps instead of this one test app now. and then i could get my refund :fingers-crossed:
Related
Hi everyone,
New to the forum... My Hero's on it's way so I've been reading about rooting, etc, on this great forum I found . Never had an HTC before so not sure I really know what rooting is, but I'll soon give it a go and bust the phone or end up being able to do bluetooth file transfer!
Now to my question! I have my email all through my own domain, but run by/hosted by Google using google apps.
So I use a Googlemail webmail interface to collect my emails, but access it through mail.mydomain.com and get emails to [email protected] . My calendar works similarly.
Will this work with all the built in functionality of the Hero that ties in to Gmail accounts? Do I need to do a hack to do this, or will it work out of the box?
Thanks,
James
I use apps for domains too. Works perfectly except for buying software from the Market - had to open another account for that annoyingly.
Well, I've just recieved my Hero, and under my Google account, I entered my Google apps details, eg,
[email protected] and my relevant password. No luck It didn't recognise it. Off to do a bit of googling on the subject now, but any help on how to get it to sync with a Google Apps for Domains account greatly appreciated...
I can definitely guarantee you that it works. I use my domain with Google Apps for Domains, and the only thing that didn't work was paid apps on the market - even then, it knew that this was because I had an apps account and it asked me for a "normal" gmail account and would allow me to buy apps.
I suggest a full reset may be in order.
Regards,
Dave
Cheers
I just tried a hard reset and this time it worked when I entered the details as I booted up
Not sure if it's relevant but this is the "brown" HTV Hero from www.mobiles.co.uk
Loving the phone so far, really pleased it works with domains as that would have been a deal breaker!
Did I understand right, that the Hero asked for a normal gMail-Account in addition to the gApps-Account, if you want to buy software from the marketplace?
Or do I have to completely change to a normal gMail-Account if I want to buy something?
I'd like to keep my gApps-Account and have no problem to open an additinal gMail-Acc just for Marketplace.
meatmaker said:
Did I understand right, that the Hero asked for a normal gMail-Account in addition to the gApps-Account, if you want to buy software from the marketplace?
Click to expand...
Click to collapse
Yes, this is correct. You still sign into the market using your gApps-Account, but you can't link a credit card to that account in the Market. In this case, all it does is asks you to authenticate yourself with a regular gMail account when checking out - all your apps are still linked in the Market to your regular gApps account.
Regards,
Dave
Hey all, I have stock,non-rooted,locked, OTA'd rezound.
I've tried everything in the general forums for this problem, so now I'll come here and ask to see if anyone has any other possible solutions.
I've done multiple factory resets today, and tried several different methods of re-adding my google account (which is a google apps for your domain account) so it's not @gmail.com but @mydomain.com
Everything works great, sync, gmail app, gtalk, youtube.. you name it. Great. Even the market place, for downloading 'free' apps.
As soon as I try and download an app I have to pay for I get a little window that pops up that says "Google sign-in You entered the wrong password or your account has changed. Please re-enter your password. Username [email protected]" and then just fails to accept my actual password. (i've tried changing my password a few times too!)
Here's everything I've tried:
1. Clearing the Market App Data and Cache.
2. FactoryReset: try and use the old market app before it gets updated.
3. Youtube account issue: disabled the youtube service on my google app domain, and factory reset- and tried again... no dice.
4. Tried putting on a real @gmail.com domain, and that works just fine. try and switch to @mydomain and it fails again.
I've done a factory-reset before every different style of attempt. I'm guessing something else is going on :-\
When I logon to the market through the web, I can purchase apps and they install without a problem! So it's something to do with the market app.
Anyway, just looking for any other ideas I may have overlooked. You're a pretty thorough community so I think I can trust you all would have something for me to try!
Before my factory-reset, everything worked fine with my google apps domain account.
TL;DR: My google apps domain account I normally use won't let me purchase apps on the marketplace anymore, it says the password has changed but all other google services work just fine!
I remember reading something way back when I first got the phone in late November about people having issues with the Market app. I never had an issue so I didn't pay much attention to it but you should be able to find a thread about it from back then.
Something about using a different apk? Or maybe deleting the app and redownloading it?
Sorry I don't have the actual answer but I thought I could at least point you in the right direction until someone else does.
EDIT: This may not be the same issue but one of the solutions that suggests to clear cache may help you. Can't hurt to try it out.
posted by danutzz: Open app drawer > tap menu button > click remove app > click all > find market and click > click clear cache and clear data...
http://forum.xda-developers.com/showpost.php?p=19485456&postcount=6
Are you using Google Two-Step login verification?
Did you accidentally leave yourself logged in to another computer, like at work, where somebody else might have gained access to your account?
Sent from HTC Rezound using Tapatalk.
Great questions:
No I've turned 2-step verification off.... what if I turn it on, and try and get a different password out of it? I'll give it a go.
Account is definitely not compromised. good to go here.
Break Through Achieved...
My Google Wallet account has been suspended, because when I changed my password I used the google domains administrator panel, and not my google account 'change password'. this made google think the administrator changed the password because the account was compromised.
google wallet has a lengthy but acceptable process for regaining access to your account.
I'll go update all the general forums with this if it works... thanks for all your patience.
Also, google.com/wallet shows a good explination of why all other apps work fine, and not purchases...
Google Wallet Account Reinstatement
Your Google Wallet account is currently suspended. The account was suspended as a precautionary measure to protect your payment information because Google detected that an administrator at your organization initiated a password reset for your email address. However, this suspension only affects your access to Google Wallet, and you should still have access to your other Google Apps services such as Gmail, Calendar, and Sites.
If you would like to reinstate Google Wallet on your Google Apps account, please contact us. You will be required to verify your identity to reinstate your Wallet account.
You may also wish to sign up for a new Google Wallet account using a personal e-mail address, rather than your Google Apps account. Creating a new Wallet account using a personal email address will reduce future suspensions of your Google Wallet account for password changes. If you don't have an alternative email address, you can create a new email address with Gmail for free.
Click to expand...
Click to collapse
I'm having the same problem (using google apps account, admin reset password, no purchasing market apps etc etc)
When I log in to google wallet, I see the message you posted above, with a link to click to contact google. However, this link just redirects endlessly to the same message.
Can you remember how you managed to get in contact with google to have the suspension lifted?
Thanks
Sul
Here's the link to the account reinstatement application form:
https://support.google.com/wallet/bin/request.py?&contact_type=ga_reset
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
MarvinPontiac said:
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
Click to expand...
Click to collapse
Where did you even email them? It's like an endless loop on their help center where you can't get to an actual contact form, just has to match one of their issues. I swear while I like a lot of google services, their support leaves very little to be desired.
Hello community, I am facing big issues with my main account that I use to buy my applications on Google Play. Recently I had to open a second account because Google wasn't able to process my credit card using my first account.
I've been sending emails to the creators of the applications that I bought with my main account to see if we can make a transfer of the applications to my second account, the answer was that I could get a refund within my first account so I could buy again the application from my second account.
The issue I'm facing right now is that whenever I place a purchase from my second account and I reinstall the application my smartphone will try to get the license from my first account instead of getting the license for the application from my second account on Google Play.
how can I fix this?
I've erased all trace of the applications from my first account, and yet, despite the fact that I have been getting refunds from the creators, I can't get the new license from Google play within my second account.
Help me please!
Sent from my GT-I9300 using Tapatalk 2
bagpack said:
smartphone will try to get the license from my first account
Click to expand...
Click to collapse
how do you know that?
Hello
I have had this problem for a looong time now, we are talking for about a year, I cant buy anything from google play at all! I cant even enter my google wallet account, google sent me an email because they suspended my wallet account, I filled in the information they wanted, when I answered them they didn't answer back, and now every time I try to get into my wallet account it redirects me to this site automatically: support.google.com
What should I do, I cant even change my billing info, I cant even get into my wallet account! And the worst part, I cant find any place where I can contact google... Help please
Solved
Solved
Hi!
I'm trying to create my Google Play developer account.
I'm entering my VISA virtual credit details and Google says that payment will be processed within a 48 hours.
But within a hour I'm getting email from Google wallet, saying that they locked my account and I need to verify my details.
Does anybody know what wrong with my card. It looks like google wallet do not accept virtual cards.
However, yesterday I were able to pay for another account using virtual card.
Thank you!