[Q]Help with AndroidOS and Google services unusually high data usage - Android Q&A, Help & Troubleshooting

Hello,
I am getting really frustrated with unusually high data usage with AndroidOS and Google services.All started 30-45 days ago when data usage went for mentiond services from 1-2MB in a week to 15-20MB a day!!!
Since that started I tried with factory reset (few of them) on stock rom and since that did not helped, I installed Cyanogen 10.1.3 over stock rom, but thing simply persist.
My monthly plan is 200MB which is quite enough for my needs, but with this issue going on not enough at all...If it matter phone is LG optimus 4x.
I have searched Google, but did not found solution for my case.​
I have only book reader, firefox and es file explorer installed apart from applications that came with Android.
I only sync gmail and contacts.
I have google backup disabled.
I have location access disabled.
Also I have noticed the following:
Although at Data usage menu says:
1-3 October, 12MB of data used, as meassured by your phone...
but per application data it is:
Google services 8MB
AndroidOS 9MB
Google Play 5MB
etc..
The sum of that is above 12MB, unless I am misunderstanding how android calculate data usage...Checking data usage with my provider is different than what android is showing.
Any suggestion how to solve this issue is highly appreciated.Thanks in advance.

Do u pay attention on version.
I think its updateing!
Hence why it use data
If u find dis helpful hit thanks.
Sent from my GT-S5830i using xda app-developers app

dj88 said:
Do u pay attention on version.
I think its updateing!
Hence why it use data
If u find dis helpful hit thanks.
Sent from my GT-S5830i using xda app-developers app
Click to expand...
Click to collapse
Hi,
Are you referring to Android version?It is 4.2.2, the is latest stable version for my device.So, update is not in the one that is draining data.

K bro bt still updates are cmng for it
N dis app does nt show in play store!
Sent from my GT-S5830i using xda app-developers app

Related

High Data Usage. Which app?

Hi @all,
I have a problem. I´ve got my mobile data flat today. Everything is working fine but my X10 (or an app) is transmitting all the time. In 5 hours 50MB had been transmitted without doing anything on the phone. The phone was only in idle mode on the desk.
So how to find out which app is transmitting? NetCounter only shows that 50MB are transmitted but not from which app.
So, the point is that my battery drains very fast.
And the second point is, that after 200MB my UMTS flat is converted to a GPRS flat.
Can you help me?
Quite a few people reported this problem with data transfer.
You might want to disable Automatic search for updates in Settings, About Phone, Software update and also somebody said that disabling google talk might help.
Give it a try.
Thx. How do I disable google talk?
I didn't try but i assume you can use a startup auditor or any other app to do that.
Uncheck it and then restart the phone.
I had the problem with the engadget widget.
With searching for updates and this app every day my mobile made up to 150mb traffic...
UserX10 said:
Thx. How do I disable google talk?
Click to expand...
Click to collapse
Disable 'background data usage' under data synchronization in settings. Gtalk does infact use a lot of data... but you may also lose auto sync of your calendar due to this.
Hm... I don´t want to lose my calender sync. so I will keep this option on.
I made a Reset on my phone and will try to detect which app is causing this data usage by installing app by app and check the data transmission.
Seems, that an app caused the high data usage.
Since the reset (yesterday) the data usage is normal. I´ve now installed some basic apps like
Netcounter
Home++
Beautiful widgets
and everything is ok.
So now the phone is turned on since 18 hours with data enabled background data usage to sync gmail and calender and the used traffic is about 2 MB with updating the weather widget and received 4 mails.
So my conclusion is, that it has nothing to do with gmail/gtalk/calender sync.
Thanks anyway for all your help.
it was me that said google talk a few days ago caused me to use 70mb in about 6 hours, i now use an app called taskpanel and ive got google talk set to auto kill and everything else set to ignore. since then ive had no problems with data usage and all my calendars and mail etc works as it should.
UserX10 said:
Seems, that an app caused the high data usage.
Since the reset (yesterday) the data usage is normal. I´ve now installed some basic apps like
Netcounter
Home++
Beautiful widgets
and everything is ok.
So now the phone is turned on since 18 hours with data enabled background data usage to sync gmail and calender and the used traffic is about 2 MB with updating the weather widget and received 4 mails.
So my conclusion is, that it has nothing to do with gmail/gtalk/calender sync.
Thanks anyway for all your help.
Click to expand...
Click to collapse
im pretty sure if you started up google talk you would have the same problem again, ive been having it intermittently since i got the phone about twice every week but since i killed it its not happened once.
I´m not using Google Talk, so I have never started it bevore. But to be sure I will disable it by taskpanel.
GEEEEEZZZZZ
I just got my X10 three days ago, did the 2.1 upgrade two days ago and have already spent R150 just on data...its rediculous!!!!
Previously i had the Sony ericsson p1i and the X1i and didnt have this problem.
What app can i dounload to detect how much MB is being used and what app is using it.
How do i disable google talk?
khakhi said:
How do i disable google talk?
Click to expand...
Click to collapse
I think the only way is to download an app from market called titanium backup
and select to disable (or uninstall it)
but to do it you will have to root your phone
If you remove gtalk you can't use market any more.
Sent from my X10i using XDA App
its rediculous...there must be an app to block, limit data and tell us which app is consuming most MB.
PLS guys pls help me out...pls guys pls

[Q] facebook app extreme data usage

Its been a few months now that i have been noticing that my facebook app is using around 75% of my data plan capacity.
for starters i have 250mb every month as free data plan. it never used to happen initially but suddenly since feb/march my fb app has started using up data plan so much that within 4 days it would have used up 75 % of data plan!!!
after uninstalling fb from my phone, i checked data usage for 2 months and lo and behold it never went more than 75%!!
i have switched off all the app syncs through the phone settings menu and also the app settings menu and still this happens!!!
the second most data usage app is the Android OS Services...
any ideas guys????
A few things:
-How often does your Facebook refresh it's news feed?
-Does this happen when you're signed out of the app?
-Try installing Onavo, you can limit the app's usage from there if you don't manage to solve the problem
-Did you update the Facebook app around that time? If so, try installing an older version of the Facebook app and see if the issue goes away.
@RootTurtles: answer to your questions
1. i have set the app to never refresh.
2. i have never tried that.
3. I forgot to add that I also use onavo ever since i notice the quick depletion of my monthly data cap. i have set restrict to wifi on almost all programs including fb, viber and plenty of other apps. Out of all these fb will continue data transfers even on my network.
4. the fb app is the latest version. how and from where will i get previous versions of fb???
I've attached version 1.8.2 of the app, give that a try.
Do you have any Facebook related widgets on your device?
i still have the same problem after installing fb version 1.8.2.... first i tried with the app signed in!!! the same thing happens...then i tried by signing out of the app...still the same......too much data usage!!!!! oh and i forgot to add that the fb app causes my battery to discharge very quickly....so in other words......the title should read...."facebook app causes extreme data usage and extreme data discharge!!!"
after that i un-installed the fb app everything is back to normal!!!! no extreme data usage or battery discharge!!!
If you havent already done so...try the following..
- In the phone setiings .. go to Data usage..select the facebook in the listed app..click the restrict background data box
- In the phone settings..got to accounts and syn...set it to..Off
- In the latest FB official app...go to settings..change the refresh interval to ..Never
@woodstock i have tried all what you said but still fb uses data......i have uninstalled it now...only thing i don't understand is your first point
"In the phone setiings .. go to Data usage..select the facebook in the listed app..click the restrict background data box"
i don't have that option. i'm running gingerbread 2.3.5 I9100XXKI4 with kernel [email protected]#2
That option is in ICS.. It stops selected apps from using data in the background.. Just what you need
Sent from my GT-I9100 using xda premium
any other suggestions????? anyone anybody somethin anything i want to use fb on my phone but the minute it is installed data usage goes thru the rooooooooffffffff!!!!!
Any solution for this??
11alex11 said:
Any solution for this??
Click to expand...
Click to collapse
u can try 'Friend Caster' as an alternative to FB and see
Any solution that dosen't involve friendcaster?
Yes, don't use FB nor FC.
Sent from the little guy
facebook 25 GB background data in 10 days
Hi all
i have bougt The new THL 5000 mobile phone and changed the factory rom with dimid v3 Rom. I played around and one month later, i receive the incredible invoice from the Provider: the shocking amount of CHF 3000.-, about 3200 US$ for 25GB data traffic is wanted from me. I cant beleve how this could happen. The included traffic Limit in my contract is 500MB only. This means, that 1GB costs 100 Swiss Francs.
The screenshot 1 Shows, that Facebook has caused the large traffic. Screenshot 2 Shows that there is Zero foreground traffic, all Background traffic. This shows, that not i initiated the download, the Facebook-app startet from itself. I also wonder, what the hell did they download to my phone, or even worse, what did they upload?
I immediately uninstalled the app.
Problem:
The provider is not willing to reduce the invoice, because he sent me 3 SMS to warn me. In fact i did not interest my much, because i was not realizing, that a down-or upload is ongoing right now.
What shall i do? it must be a faulty Facebook app, which caused this traffic. In my opinion Facebook must pay this invoice. I could not find a Facebook customer or complaint helpline. Does anybody know how this is possible, or where i can get help? Please help!
Thanks
Kukuk69
Kukuk69 said:
Hi all
i have bougt The new THL 5000 mobile phone and changed the factory rom with dimid v3 Rom. I played around and one month later, i receive the incredible invoice from the Provider: the shocking amount of CHF 3000.-, about 3200 US$ for 25GB data traffic is wanted from me. I cant beleve how this could happen. The included traffic Limit in my contract is 500MB only. This means, that 1GB costs 100 Swiss Francs.
The screenshot 1 Shows, that Facebook has caused the large traffic. Screenshot 2 Shows that there is Zero foreground traffic, all Background traffic. This shows, that not i initiated the download, the Facebook-app startet from itself. I also wonder, what the hell did they download to my phone, or even worse, what did they upload?
I immediately uninstalled the app.
Problem:
The provider is not willing to reduce the invoice, because he sent me 3 SMS to warn me. In fact i did not interest my much, because i was not realizing, that a down-or upload is ongoing right now.
What shall i do? it must be a faulty Facebook app, which caused this traffic. In my opinion Facebook must pay this invoice. I could not find a Facebook customer or complaint helpline. Does anybody know how this is possible, or where i can get help? Please help!
Thanks
Kukuk69
Click to expand...
Click to collapse
Definitely the Facebook app problem. You could sue them if you want but I doubt it will work. Perhaps all you can do is leave feedback: https://m.facebook.com/help/344911968960524?refid=69
Sorry with your what you have to deal with.

How to break down Android OS data usage?

A common question I assume, but no good answers showed up on a quick search, everything was ad-hack, not really practical.
Since I got my SIII I've seen a large rise is the amount of data I'm using, also all of which is listed as Android OS and if I drill down it is all background. Is there a way to easily track down what is using so much background data? In my case the top app is Play with 51mb, but the Android OS background is at 2.8GB in 10 days, which is insane. Thus I'm looking for some way to break down what is using all of this data.
Thanks,
ERIC
settings/data usage shows a breakdown, or there are several apps on the market. Might be a Samsung account backing up data or Google, or drop box, piccassa web album, all these could use a fair bit, make sure they only synch on Wi-Fi, or ditch them, even better
My problem is that the it only shows up as Android OS and then if I select it as background data (none is foreground), all of that does not help as I still do not know the cause, I have setup blocks in Droidwall so that many Apps can only run on Wifi and according to the per app break down that's all fine (none exceed 50 or so megs) the problem is with background data usage by Android. I do have Kaspersky install, so I do not think it is coming from Malware, but .... starting to wonder if maybe a reinstall is in order, that's such a pain.
Current breakdown (1 day all in K unless stated otherwise):
Android OS: 238megs
Google Play Store: 1.48megs
Email: 774
GoogelServices: 152
Gmail: 133
Maps: 124
Google+ 80
Go Weather ex 70
...
so basically no app is using anything yet I've used 238megs.
Maybe it is a Google backup then, do you use that?
Thanks will try that (just disabled google sync),
I've tracked down it is a matter of large uploads normally 30 to 250 megs that occur in the over night hours (between 1Am and 6AM), but do not know the cause will see if that is it. Also odd that as the phone is connected to a Wifi connection during those hours, so it should not use any mobile data, also as if it is using mobile data when it should be using wifi, will see if I can verify whether this is the case or not tonight. I have 3g watchdog installed now so I can see if the traffic is wifi or cell.
ERIC
Maybe it is a Google backup then, do you use that?
Click to expand...
Click to collapse
Yep that was the problem, moving massive amounts of data and not using the Wifi connection, turned it off and poof all gone.
ERIC
Sorry to bring this back from the dead but what did you disable exactly?
I think disabling the google backup would help, coz enabling it makes app data back up to google servers. If there's an app with a lot of app data, it can eat up your data bandwidth.
Sony Ericsson Live with Walkman
Hi,
I am using KITKAT ported by Legacy Xperia. Me too facing same problem. From starting, I have not enabled data backup. Still, for 10 days, Android OS consumed 9.5MB data. Look high side for me as I have only 500MB data / month.
Kindly let me know the solution.
egandt said:
A common question I assume, but no good answers showed up on a quick search, everything was ad-hack, not really practical.
Since I got my SIII I've seen a large rise is the amount of data I'm using, also all of which is listed as Android OS and if I drill down it is all background. Is there a way to easily track down what is using so much background data? In my case the top app is Play with 51mb, but the Android OS background is at 2.8GB in 10 days, which is insane. Thus I'm looking for some way to break down what is using all of this data.
Thanks,
ERIC
Click to expand...
Click to collapse
I faced the same problem, issue was somewhat with auto backup of data, sync of app data & people details in google account,
BUT the main culprit in my case was uTorrent application.
Even though there was no torrent added to it, i didn't even opened it,
it was using 1GB data daily on WiFi and in data usage it was coming under Android OS usage. I uninstalled it, everything went back to normal.
So try to look for such apps which eat up your data in background, it may not be an error of android OS as such.
Hope this helps, Press THANKS if it did help you
Enjoy

[Q] High Android OS Background Data Usage

Since a few days ago, Android OS has been using an extreme amount of background data. I have never had this issue before. I did some research and found a ton of conflicting things about this supposedly common error. Does anyone have any idea how to fix it?
I have tried turning location off, still uses data. I have tried turning sync off, still uses data. I've tried using third party apps to track and see what is causing the problem, no luck.
Wiping cache & Dalvik cache can help correct this. Do you have root / custom recovery?
pc103 said:
Wiping cache & Dalvik cache can help correct this. Do you have root / custom recovery?
Click to expand...
Click to collapse
Yes. I do. Dalvik and cache has been wiped several times already, but I will try it again and see if it works.
I tried wiping cache and dalvik. Didn't do anything. This is ridiculous... My little bitty data allowance disappearing because of a stupid bug...
Sent from my Nexus 7 using Tapatalk
Have you checked the list of apps below the usage graph in Settings / Data usage?
Be sure to place a check mark in Mobile data in the upper right.
Scroll down the list, tap on each major app & consider limiting its background data usage to wifi with the individualized Restrict background data setting.
You could use an app like Network Log to at least see what Android System is connecting to, might narrow down what's causing the issue.
Yes, I have looked there. I have limited everything I can think of. The problem is, it says Android os is the app using the data and I can't limit that app. And I will install that app and see what I can see.
Sent from my Nexus 7 using Tapatalk
You can read up on using Better Battery Stats at its excellent xda thread.
This could help especially if the detail on Android OS in Settings / Battery usage shows excessive wake time.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
use a firewall app to block internet access to all the apps except the ones you use
I've tried doing that. I just can't block access to android os.
Sent from my Nexus 7 using Tapatalk
This is ridiculous. My tablet never used this much data before. Android OS is the worst, but Google play services are using a lot too.
Sent from my Nexus 7 using Tapatalk
It must me something else.
Data usage displayed by each application when summed up don't give even half of global amount used.
Something like:
Google play - 2Mb, Chrome - 5Mb, Android OS - 4Mb, some other apps - 300Kb each, together - 45Mb !!!
Where 20+ Mb has gone - no idea.
There is option to stop background data usage but then phone is almost useless.
BTW:
I don't have any sync to network drive, no FB, no mail or other regular checking.
Bobby060 said:
Since a few days ago, Android OS has been using an extreme amount of background data. I have never had this issue before. I did some research and found a ton of conflicting things about this supposedly common error. Does anyone have any idea how to fix it?
I have tried turning location off, still uses data. I have tried turning sync off, still uses data. I've tried using third party apps to track and see what is causing the problem, no luck.
Click to expand...
Click to collapse
I faced the same problem, issue was somewhat with auto backup of data, sync of app data & people details in google account,
BUT the main culprit in my case was uTorrent application.
Even though there was no torrent added to it, i didn't even opened it,
it was using 1GB data daily on WiFi and in data usage it was coming under Android OS usage. I uninstalled it, everything went back to normal.
So try to look for such apps which eat up your data in background, it may not be an error of android OS as such.
Hope this helps, Press THANKS if it did help you
Enjoy

Google Play Services eating too much mobile data...

Hello everybody, I have recently bought my new Xiaomi Mi A1 and I have got a serious problem. Mi A1 is an Android One phone - has stock android. Currently I'm running on version 8.0 Oreo. My operator gave me 100 MB of free mobile data, yes, you heard right, only 100 MB. When I turn on my mobile data, Google Play Services eats a lot of them... I've reduced mobile data in the background for GP Services, but that didn't help, I've also disabled automatic updates on Google Play and disabled sync and disabled location with backups - none of these helped. Is there any way to reduce the usage of the mobile data? I really have small amount of them and only thing I use is Messenger, but these Google Play Services keep eating them a lot... Thank you.
PS: If I click on details of Google Play Services' mobile data usage, it shows that most of the data used "Misc"...
TrueMS said:
Hello everybody, I have recently bought my new Xiaomi Mi A1 and I have got a serious problem. Mi A1 is an Android One phone - has stock android. Currently I'm running on version 8.0 Oreo. My operator gave me 100 MB of free mobile data, yes, you heard right, only 100 MB. When I turn on my mobile data, Google Play Services eats a lot of them... I've reduced mobile data in the background for GP Services, but that didn't help, I've also disabled automatic updates on Google Play and disabled sync and disabled location with backups - none of these helped. Is there any way to reduce the usage of the mobile data? I really have small amount of them and only thing I use is Messenger, but these Google Play Services keep eating them a lot... Thank you.
PS: If I click on details of Google Play Services' mobile data usage, it shows that most of the data used "Misc"...
Click to expand...
Click to collapse
Was it the first time you turned your data connection on in a long time? If yes then google play services update automatically to ensure smooth running of your phone.
x.ak**** said:
Was it the first time you turned your data connection on in a long time? If yes then google play services update automatically to ensure smooth running of your phone.
Click to expand...
Click to collapse
No, it wasn't. I'm connected to the wifi almost always and I went out of my wifi connection for 15 mins and then it drained my data...
Do you think that those VPN apps can solve this? Can they reduce mobile data usage of system apps?
TrueMS said:
No, it wasn't. I'm connected to the wifi almost always and I went out of my wifi connection for 15 mins and then it drained my data...
Do you think that those VPN apps can solve this? Can they reduce mobile data usage of system apps?
Click to expand...
Click to collapse
You may either use DATA EYE for specifying which apps should be allowed to use data or simply tweak the settings on your phone as shown in pictures below.
Ps hit the thumbs up button on all my replies to encourage me to help you.
x.ak**** said:
You may either use DATA EYE for specifying which apps should be allowed to use data or simply tweak the settings on your phone as shown in pictures below.
Ps hit the thumbs up button on all my replies to encourage me to help you.
Click to expand...
Click to collapse
Thanks for replying, I've already restricted the data usage of the GP Services, i think like 5 days ago, but it keeps using it... I just have no idea...
I guess root would solve this problem, but I dont wanna lose my warranty.
TrueMS said:
Thanks for replying, I've already restricted the data usage of the GP Services, i think like 5 days ago, but it keeps using it... I just have no idea...
Click to expand...
Click to collapse
I think data eye will definitely help you.....
x.ak**** said:
I think data eye will definitely help you.....
Click to expand...
Click to collapse
I'm not sure if normal application downloaded from Google Play can restrict data usage of system apps like GP Services... for that I need root I guess. But I'll give it a try. Thanks
TrueMS said:
I'm not sure if normal application downloaded from Google Play can restrict data usage of system apps like GP Services... for that I need root I guess. But I'll give it a try. Thanks
Click to expand...
Click to collapse
No it doesn't require root it just uses a in-app VPN service which restricts the app you want.
x.ak**** said:
No it doesn't require root it just uses a in-app VPN service which restricts the app you want.
Click to expand...
Click to collapse
Okay good, I'll definitelly give it a try. Thanks.
x.ak**** said:
No it doesn't require root it just uses a in-app VPN service which restricts the app you want.
Click to expand...
Click to collapse
So problem isn't solved, it still persists. Google Play Services still take mobile data even when it's disabled to take data from the app...
TrueMS said:
So problem isn't solved, it still persists. Google Play Services still take mobile data even when it's disabled to take data from the app...
Click to expand...
Click to collapse
Did you ever solve the problem? I have the same one.
Rajvir8 said:
Did you ever solve the problem? I have the same one.
Click to expand...
Click to collapse
Well, I am not sure but maybe yes. Messenger app from Facebook is somehow connected to Google Play Services - when I started using Messenger Lite, the problem disappeared. After using Messenger Lite, Google Play Services stopped using my mobile data. Not completly, but it uses waaaaay less data than with standard Messenger app.
TrueMS said:
Well, I am not sure but maybe yes. Messenger app from Facebook is somehow connected to Google Play Services - when I started using Messenger Lite, the problem disappeared. After using Messenger Lite, Google Play Services stopped using my mobile data. Not completly, but it uses waaaaay less data than with standard Messenger app.
Click to expand...
Click to collapse
I don't even have the facebook messanger app, so it can't be that.
Curse you miscellaneous for hiding what's taking my data.
Thanks anyways.
Rajvir8 said:
I don't even have the facebook messanger app, so it can't be that.
Curse you miscellaneous for hiding what's taking my data.
Thanks anyways.
Click to expand...
Click to collapse
Miscellaneous is the same thing what shows me battery usage. No idea what that means... but I am guessing it is somehow connected to Google Cloud Messanging (GCM).
Sent from my Mi A1 using XDA Labs
TrueMS said:
So problem isn't solved, it still persists. Google Play Services still take mobile data even when it's disabled to take data from the app...
Click to expand...
Click to collapse
The problem is that many apps use google play services components for their function. Any data consumed this way is accounted to play services. You can see some breakdown when you inspect it, but it's not complete.
If you restrict background play services data, some things will not work (hangouts)
only way to really save data is uninstall apps which "might" use them, or disable data when you don't need it.
I can live through a month with 300 mb, if I don't do anything.
Which country do you live in?
Have the same problem - in spite of being on WiFi almost all day, and rin Google Services disabling "allow background data usage", and having data saver on it eats a whopping 700 MB of mobile data in just a couple of weeks. Every month apparently since it's overrun my 1 GB data limit since the beginning of the year. That is with no updates, and no Google play store activity. All of my other apps combined including email and browsing use only 100 MB of data - and that is in a whole month - and on WiFi only as I would expect given my phone settings. Only way I could stop the data hemmorage was to disable mobile data altogether and disable Google Play Services. So now Google Play Service complains at random times day or night that there is a server error - in spite of the fact that I forced a stop and disabled it. It acts more like malware than a useful app. Anyone find a solution?

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