[Q] just bought the phone some problems - Sony Xperia Z Ultra

Hi everyone;
first of all just been 3 days bought z ultra having some problems
-wifi direct is not working ,previous phone was note 2 and tried many times it is connecting but no file share even tablet of samsung tried many times but same issue
-nfc is also not working tried with note 2 to share but it gives strange sound and directly connecting google play service to search something!!!!
-battery issue is terrible it is charging over and over says 100% but still showes charging the battery .and really weird consumption every half an hour goes quicly
-pen is not writing not working only my hand I can write
-sound cracking very annoying really it is worse and very low sound coming out
I bought this phone with guarantee from Turkey.will call them tomorrow to give it back while I'm in 7 days procedure policy.hope they wont make any problem.
really disappointed with Sony,wasn't expecting kind of these problems.....:crying:

vedudnur said:
Hi everyone;
first of all just been 3 days bought z ultra having some problems
-wifi direct is not working ,previous phone was note 2 and tried many times it is connecting but no file share even tablet of samsung tried many times but same issue
-nfc is also not working tried with note 2 to share but it gives strange sound and directly connecting google play service to search something!!!!
-battery issue is terrible it is charging over and over says 100% but still showes charging the battery .and really weird consumption every half an hour goes quicly
-pen is not writing not working only my hand I can write
-sound cracking very annoying really it is worse and very low sound coming out
I bought this phone with guarantee from Turkey.will call them tomorrow to give it back while I'm in 7 days procedure policy.hope they wont make any problem.
really disappointed with Sony,wasn't expecting kind of these problems.....:crying:
Click to expand...
Click to collapse
-Sound noise is an issue with all units. Expect a major update from .532 from sony to address these issues.
-NFC have you tried other NFC devices? (Mine works fine) You will need to download sony 'Smart Connect' from the playstore to use NFC for a lot of devices. Including all other sony bluetooth units, and probably other smartphones too..
-Most pen's will no longer work. the .532 update has reduced the sensitivity of the screen.
-Battery. You should get 6 hours of constant use. Any less then you need to turn on stamina mode.... turn down brightness

Thanks alot

Related

[Q] Notification issues in Galaxy S 2

Hi everyone, I just bought the G S2 3 days ago, and I found 2 issues:
1- No indication that the phone is charging at all and I have to keep checking did it finish charging or not by turning the screen on. In addition I installed a battery indicator to show me the exact percentage while charging.
2- When I use the hands free there is no indication at all in the task bar showing that it is connected or not.
Did any body has these 2 issues and how to solve them. I came from HTC HD Desire which was a great phone
Well, the first is not an issue, because when it fully charges, you will hear a sound. As for the 2nd part, it's annoying. I thought my earphones had been destroyed(1st day). xDD
Konstantinos said:
Well, the first is not an issue, because when it fully charges, you will hear a sound. As for the 2nd part, it's annoying. I thought my earphones had been destroyed(1st day). xDD
Click to expand...
Click to collapse
Regarding the sound when it is fully charged, it means I have to stay close to the phone and in the same place to hear it !!!!!!!. This is really crazy, they have to fix this issue or if any one has an app to help in this.

After 11501 firmware update

Yesterday i updated my lumia 800 with the latest firmware and OS. Prior to update the full battery capacity was 1485 and charged upto 1372. The battery seems to last long now. I also got the network setup app from nokia.
Seems Improved :
1. Battery life
2. Smoothness
Problems :
1. The screen is very dull when set to automatic. It makes the screen look ugly
2. The battery first shows 1475 as full charge capacity later it shows 1445 and it decreases as we use and charge again. But still in detailed battery status full charge capacity shows 1475.
3. No audio improvement and they havent fixed the annoying crack sound while changing tracks(My htc touch 2 produces better audio)
4. Sometimes it freezes
5. No improvement in camera its default mode is macro.
6. Wifi issue is still not fixed
I wish i bough Samsung WP 7.5. Nokia flagship has lot of problems and they still haven't fixed it.
Also i dont have nokia music app. I am located in India.
Previously when ever i opened office and connected to skydrive it gave an error "encountered problem" . Now after flashing the new firmware i did a hard reset and tat problem was solved.
UPDATE :
The full battery capacity is decreasing its now at 1390...any suggestion should i replace my phone?
The vibration is not working properly. Is it because of the update? While in vibrate+Ring it only vibrate once and it just rings. The vibration when we touch the capacitive buttons is also reduced the my battery was below 40% while this happened. I will charge to 100% and i will post the status.
1. Screen adopts to brightness of environment. Why do you need bright screen at night?
4. Haven't any freezes for all the time I have this device. When does your device freeze?
5. Mine lumia saves focus setting and does not revert to macro.
6. What issue with wifi?
Chipsaru said:
1. Screen adopts to brightness of environment. Why do you need bright screen at night?
4. Haven't any freezes for all the time I have this device. When does your device freeze?
5. Mine lumia saves focus setting and does not revert to macro.
6. What issue with wifi?
Click to expand...
Click to collapse
+1 on all points.
1. Night its fine. What about the day? Its very dull.
4. While scrolling but not always
5. It does save the settings. But still the camera quality is poor inspite of using carl zeiss lens.
6. While resuming it doesnt connect at times.
Also have you guys tried the WLAN tes? When ever i touch the option, it exits the acreen and opens the previous screen?
1. Hmm... At bright light it automatically sets high backlight setting, tested it yesterday. Your device doesn't?
4. Scrolling main menu? Maybe your device is faulty.
5. So there is no problem with defaults I assume. In any case phone camera is not dslr and "carl zeiss lens" here is just a plastic marketing thing. But for quick photos of documents etc its quality is acceptable as for me.
6. Your access point is hidden? I'm using 3 wifi networks (wpa2, not hidden) with my lumia and it always has stable connection (and it reconnects after sleep but it is feature, not a bug).
After doing the update the led light behind my 3 buttons stopped working.
I havent noticed any improvements in the battery life as im still only getting around 22 hours on a full charge.
Also the screen seems to be alot darker now that before the update.
Thats after setting the brightness to full.
The soft keys only light if low or auto brightness is used now.
Chipsaru said:
1. Hmm... At bright light it automatically sets high backlight setting, tested it yesterday. Your device doesn't?
4. Scrolling main menu? Maybe your device is faulty.
5. So there is no problem with defaults I assume. In any case phone camera is not dslr and "carl zeiss lens" here is just a plastic marketing thing. But for quick photos of documents etc its quality is acceptable as for me.
6. Your access point is hidden? I'm using 3 wifi networks (wpa2, not hidden) with my lumia and it always has stable connection (and it reconnects after sleep but it is feature, not a bug).
Click to expand...
Click to collapse
4. When scrolling through applications in the apphilights or markerplace(maybe because of the internet speed??)
6.No the access point is not hidden. Its doesnt connect sometimes. Most of the time its fine
Have you tried the WLAN testing in diagnostics?? Its the last option.
Since the last patch my phone reboots. It doesn't do it all the time. Once irs on its fine. But if I turn it of for an hour or more then when I turn it back on it'll reboot 2-4 times before it settles down.
Anyone else had this?
I saw a thread in nokia forums(india) reg reboot issue. Btw have you tried a hard reset? Or restore it to 7740 using zune
rajan17_88 said:
4. When scrolling through applications in the apphilights or markerplace(maybe because of the internet speed??)
6.No the access point is not hidden. Its doesnt connect sometimes. Most of the time its fine
Have you tried the WLAN testing in diagnostics?? Its the last option.
Click to expand...
Click to collapse
4. It must be a lag while loading content. Nothing serious I think.
I think that WLAN setting in diagnostics is for Lumia 900, like gyroscope.
I have another question. In ouor call logs i dont see the duration of our call. Is it another limitation in the OS or i am not seeing properly??
rajan17_88 said:
I have another question. In ouor call logs i dont see the duration of our call. Is it another limitation in the OS or i am not seeing properly??
Click to expand...
Click to collapse
This is a limitation of Windows Phone. I'm sure something will come in the future...
UPDATE :
The full battery capacity is decreasing its now at 1370...any suggestion should i replace my phone?
The vibration is not working properly. Is it because of the update? While in vibrate+Ring it only vibrate once and it just rings. The vibration when we touch the capacitive buttons is also reduced the my battery was below 40% while this happened.
For every charge the battery capacity decreases
I've heard of the decreasing battery problem several times. I can't check on mine since I just sent it in becaus of a faulty display. I would recommend to contact Nokia via mail or via twitter (@NokiaHelps). They usually respond very fast...
rajan17_88 said:
UPDATE :
The full battery capacity is decreasing its now at 1370...any suggestion should i replace my phone?
The vibration is not working properly. Is it because of the update? While in vibrate+Ring it only vibrate once and it just rings. The vibration when we touch the capacitive buttons is also reduced the my battery was below 40% while this happened.
For every charge the battery capacity decreases
Click to expand...
Click to collapse
Yes you should return for full price and buy a replacement. An exchange could be a refurbished phone.
Your phone is broken*, why wouldn't you return it?
(* Before someone says it's a firmware issue, this might be so but right now the phone is not operating as it should and thus is broken in the eyes of the user)
the battery has reduced to 1300 and its reducing. Its only been 15 days since i bought it. I am going to replace it with new one or getting my money back!!!
This is from the nokia forums
"I spoke to a representative at a Nokia care point today, and he started all phones showing over 1000 are not faulty and may not be eligs le to be replaced.
I'm getting increasingly frustrated with the poor battery performance on these phones , and apparently it is not just yself with their batteries only varying to around 80% advertised capacity"
I am not sure whether they will replace it!!!! ohh got its really frustrating! I spent so much money on this!
rajan17_88 said:
This is from the nokia forums
"I spoke to a representative at a Nokia care point today, and he started all phones showing over 1000 are not faulty and may not be eligs le to be replaced.
I'm getting increasingly frustrated with the poor battery performance on these phones , and apparently it is not just yself with their batteries only varying to around 80% advertised capacity"
I am not sure whether they will replace it!!!! ohh got its really frustrating! I spent so much money on this!
Click to expand...
Click to collapse
How old is the phone? Can you return it within the 14 day grace period?
I don't have problem with decreasing battery capacity. Because if it decrease, I would not know it! The phone cannot show my battery capacity anymore and display '?' sign on battery meter!
On device testing tool shows 0v, 0mah 0 everything Yay! I am running on oxygen power!

Battery, GPS, Heat, Vibrate, Charging issues - common or bad phone?

Hey all,
Have had my v10 for a bit over a week now. Concerned that I'm having a few too many problems.
1) The battery appears to be draining at a very fast rate. Relatively light to moderate use is lasting ~8-12 hours. Nothing out of the ordinary app or utilization wise.
2) Even though I turn Location settings to battery saving (network only), every now and then it reverts back to high accuracy (gps and network). Assume some stupid app is doing this?
3) Seems like just after a few minutes of use, I can feel the back of the phone (near the power/volume buttons) getting quite warm.
4) When haptic feedback is enabled (using the home button or just typing on the keyboard), the vibrate feels/sounds ... off. Coming from a Note 3 anyway, this reminds me of a dying motor. Just has a buzzy noise to it.
5) I have a 2.1a 5.2v charger (that I got from my nVidia shield tablet) that I commonly use. When I use this charger on the v10, it makes my phone go berserk. In that, any typing or touch I do, the phone becomes ultra sensitive and double/triple clicks a key and just other random oddities occur. I use this charger on all other phones/tablets without issue.
6) Picasa album sync - Why isn't this working anymore (to see albums in gallery)? I don't even see it as an option under Google account settings.
Any feedback would be most appreciated. only have a few days left to return under the 14 day VZW policy. Thinking at the least to swap for a new V10, but if these are known/common issues. I love this phone, but getting really nervous that there are some QC issues here.
Thanks
adambean said:
Hey all,
Have had my v10 for a bit over a week now. Concerned that I'm having a few too many problems.
1) The battery appears to be draining at a very fast rate. Relatively light to moderate use is lasting ~8-12 hours. Nothing out of the ordinary app or utilization wise.
2) Even though I turn Location settings to battery saving (network only), every now and then it reverts back to high accuracy (gps and network). Assume some stupid app is doing this?
3) Seems like just after a few minutes of use, I can feel the back of the phone (near the power/volume buttons) getting quite warm.
4) When haptic feedback is enabled (using the home button or just typing on the keyboard), the vibrate feels/sounds ... off. Coming from a Note 3 anyway, this reminds me of a dying motor. Just has a buzzy noise to it.
5) I have a 2.1a 5.2v charger (that I got from my nVidia shield tablet) that I commonly use. When I use this charger on the v10, it makes my phone go berserk. In that, any typing or touch I do, the phone becomes ultra sensitive and double/triple clicks a key and just other random oddities occur. I use this charger on all other phones/tablets without issue.
6) Picasa album sync - Why isn't this working anymore (to see albums in gallery)? I don't even see it as an option under Google account settings.
Any feedback would be most appreciated. only have a few days left to return under the 14 day VZW policy. Thinking at the least to swap for a new V10, but if these are known/common issues. I love this phone, but getting really nervous that there are some QC issues here.
Thanks
Click to expand...
Click to collapse
i experience the same thing when playing games. about 5 mins into the game, i start to feel the back buttons and camera part start to get really really warm. im really bothered by it.
Its all common in android devices but i believe Sony android is very fast draining battery!!!
adambean said:
Hey all,
Have had my v10 for a bit over a week now. Concerned that I'm having a few too many problems.
1) The battery appears to be draining at a very fast rate. Relatively light to moderate use is lasting ~8-12 hours. Nothing out of the ordinary app or utilization wise.
2) Even though I turn Location settings to battery saving (network only), every now and then it reverts back to high accuracy (gps and network). Assume some stupid app is doing this?
3) Seems like just after a few minutes of use, I can feel the back of the phone (near the power/volume buttons) getting quite warm.
4) When haptic feedback is enabled (using the home button or just typing on the keyboard), the vibrate feels/sounds ... off. Coming from a Note 3 anyway, this reminds me of a dying motor. Just has a buzzy noise to it.
5) I have a 2.1a 5.2v charger (that I got from my nVidia shield tablet) that I commonly use. When I use this charger on the v10, it makes my phone go berserk. In that, any typing or touch I do, the phone becomes ultra sensitive and double/triple clicks a key and just other random oddities occur. I use this charger on all other phones/tablets without issue.
6) Picasa album sync - Why isn't this working anymore (to see albums in gallery)? I don't even see it as an option under Google account settings.
Any feedback would be most appreciated. only have a few days left to return under the 14 day VZW policy. Thinking at the least to swap for a new V10, but if these are known/common issues. I love this phone, but getting really nervous that there are some QC issues here.
Thanks
Click to expand...
Click to collapse
1, 2 and 6 I can believe and can be caused by a variety of reasons. 3,4 and 5 point to a defective phone. I am assuming you are using the charger that came with the phone.
Sent from my LG-H901 using Tapatalk
I've replaced the phone and everything but #6 has been resolved. Would love to figure out how to get Picasa sync working again.
A full factory reset fixed my heating problems.
Sent from my LG-H901 using Tapatalk
adambean said:
I've replaced the phone and everything but #6 has been resolved. Would love to figure out how to get Picasa sync working again.
Click to expand...
Click to collapse
Is picasa sync even a thing anymore? I thought it was all replaced with Google Photos.
Coming off my note 3,i used it all he time for desktop sync and then Mobile access.
adambean said:
Coming off my note 3,i used it all he time for desktop sync and then Mobile access.
Click to expand...
Click to collapse
I actually talked to a phone tester that works for LG here in San Diego. She's from South Korea, she deals directly with corporate in Seoul and translates for them. She said they know that a certain percentage of the phones are defective with overheating and GPS issues.
My V10 got so hot I thought it was going to catch fire. On night it was plugged into my powerpack charging, I woke up and the phone had shut off and it was hotter than I've ever seen a phone get. Like it shut off and just removed all restriction to the power just dumping into it. Kinda scary.
I did end up sending my V10 back under my 14 day return period. I've got another one coming tomorrow. Hopefully it will have no issues

Z5 Compact with SBH-80 range is pathetic.

Hey guys,
I basically bought the SBH-80 for about £40 and I'm experiencing some erratic behavior.
Sometimes if I leave the phone on my desk I can walk to the other side of the house before audio starts distorting i.e. the range is good. But sometimes the range is like 20cm. I kind find any pattern which would explain this discrepancy. The range is awful about 95% of the time.
The problem is I cycle to work, the phone works fine when I'm setting it up. It connects quickly and music starts playing. As soon as I put it into my pockets the music distorts, snap, crackle, pops and is basically unusable.
I've probably missed out lots of vital information but this is the jist of the issue. Can anyone recommend me trying anything?
note: It's not the headunit, I've tested it with an iPhone 5S and an iPhone 5 and it functions perfectly.
theprince1991 said:
Hey guys,
I basically bought the SBH-80 for about £40 and I'm experiencing some erratic behavior.
Sometimes if I leave the phone on my desk I can walk to the other side of the house before audio starts distorting i.e. the range is good. But sometimes the range is like 20cm. I kind find any pattern which would explain this discrepancy. The range is awful about 95% of the time.
The problem is I cycle to work, the phone works fine when I'm setting it up. It connects quickly and music starts playing. As soon as I put it into my pockets the music distorts, snap, crackle, pops and is basically unusable.
I've probably missed out lots of vital information but this is the jist of the issue. Can anyone recommend me trying anything?
note: It's not the headunit, I've tested it with an iPhone 5S and an iPhone 5 and it functions perfectly.
Click to expand...
Click to collapse
bad news bro. that happened to my sbh80 too. bought it for $100 last year. either your bluetooth antenna(left earpiece cable) snapped or you have damaged bluetooth module. mine had that problem 3 months after buying it. kept it in storage for months i forgot i ever bought it. then i saw it again while i was cleaning up with 90% battery. tried it and now it works well. i don't know what happened as i sold it the next day for $65.
eumanoid said:
bad news bro. that happened to my sbh80 too. bought it for $100 last year. either your bluetooth antenna(left earpiece cable) snapped or you have damaged bluetooth module. mine had that problem 3 months after buying it. kept it in storage for months i forgot i ever bought it. then i saw it again while i was cleaning up with 90% battery. tried it and now it works well. i don't know what happened as i sold it the next day for $65.
Click to expand...
Click to collapse
Brilliant lol It lasted ONE cycle trip, before it started distorting. Thankfully the eBay seller said I can return it. It's such a shame... I really like the design. Can you recommend any other bluetooth headsets?
theprince1991 said:
Brilliant lol It lasted ONE cycle trip, before it started distorting. Thankfully the eBay seller said I can return it. It's such a shame... I really like the design. Can you recommend any other bluetooth headsets?
Click to expand...
Click to collapse
I'd say jaybird bluebuds since you cycle to work. They sound really good too.
I've got a Plantronics Voyager Legend. Within the same room (~20ft) it seems ok, but if it has to go through a wall (~30ft), it starts to break up. I once tried going up one floor and on the opposite side of the house (maybe 50ft at most) and it was really bad.
I figured that bluetooth in general wasn't that great.
I've never had an issue with the phone on me though.
I have more issues with my bluetooth mouse connected to my laptop
eumanoid said:
I'd say jaybird bluebuds since you cycle to work. They sound really good too.
Click to expand...
Click to collapse
Ooft they are very expensive, not sure if I can endure such a hit on my bank account . I appreciate good audio quality. At home I use Grado SR225i's with Little Dot 1+ amp and I love it... Not tried a headphone more than I like that combination. But when it comes to earphones I don't really care about quality because I know I won't get anything close to the grado, the Sony earphones that came with my Z1 Compact are more than good enough but, of course, it's not wireless.
eng3 said:
I've got a Plantronics Voyager Legend. Within the same room (~20ft) it seems ok, but if it has to go through a wall (~30ft), it starts to break up. I once tried going up one floor and on the opposite side of the house (maybe 50ft at most) and it was really bad.
I figured that bluetooth in general wasn't that great.
I've never had an issue with the phone on me though.
I have more issues with my bluetooth mouse connected to my laptop
Click to expand...
Click to collapse
I've read a few threads were the Z5 was having trouble connecting to bluetooth in people's cars etc but I think my issue is with the headset because it doesn't actually work with any other phone either
I have a z1 compact, and I've always had bt issues with it across devices. I have a z5 compact arriving tomorrow, reading this isn't inspiring.
I use a sbh52, and it never quite worked right with sony, but I think that was mostly due to the data channel stuff and how it interacted with the app for email alerts and other socket stuff that uses raw serial protocols to communicate. I've at times had 4-5 different serial devices attached to the phone, and none of them are happy when doing so. The radio seems to become selective about who is actually working at a time, but the upstream consumers at the bluez socket layer seem unaware stuff isn't working.
I got a non-sony phone, a sharp aquos, and using it with my sbh52 without any sony software, and only that - it rocks actually, range and all. I felt a little bit bad I used to talk so much crap about it.
My biggest telltale of bluetooth serial dysfunction with my z1c was my google glass, which works entirely as both a persistent tethered device via bt, and a headset device. Data for glass via bt also refused to work if I disabled the headset kindly, so in other words bluetooth dysfunction ruined usability when mobile. Now I tether my glass to my tablet data that does no other bt, and seems to work pretty dandy.
It seems more of a bluetooth stack issue as a whole, either between google and/or firmware vendors, and if my z5 gives me issues too, I'll just need to find a more "dumb" headset.
---------- Post added at 10:31 AM ---------- Previous post was at 10:26 AM ----------
I started watching catlog (log reader) when using my glass and headset troubleshooting, and would suggest doing so too.
I would always see "innocuous" looking messages about the bt, but nothing seemed to ever really "break". I'd see disconnects and reconnects, when one device or the other wouldn't/couldn't connect, seemed at the radio level though as the headset would just give up trying to connect.
Happened the same to me too. Xperia z5c+sbh80. The audio is kinda lagging whenever I put in my pocket. But, I have read somewhere in xda post that somebody claimed it might related with stamina mode configuration (solution given: put audio setting into exception list) and it might related to activity on the fingerprint scanner as well (really? solution given: try to avoid any contact on the fingerprint scanner because z5c try to initiate vibration mode while the audio is still playing). I have try both solutions, and yeah, there are little bit less lagging activity.
I'm using Sony SBH-80 as well, and it works perfect. I'm listening about 2-3h music/day, loads of calls through SBH80, and it works fine. Indeed, sometimes it disconnects automatically (usually when I'm using facebook call and I receive an email or something like that). On my S6 dual sim didn't happened that, but I can live with that. Sorry guys to hear that you have issues with that, on my side it's fine.
Late reply guys sorry.
mbutash said:
I have a z1 compact, and I've always had bt issues with it across devices. I have a z5 compact arriving tomorrow, reading this isn't inspiring. .
Click to expand...
Click to collapse
So does the Z5 compact work with your headset then? They seem to release cool devices, update to a later version of android, it ends up not working properly and they pretty much just forget about it.
hazeem89 said:
Happened the same to me too. Xperia z5c+sbh80. The audio is kinda lagging whenever I put in my pocket. But, I have read somewhere in xda post that somebody claimed it might related with stamina mode configuration (solution given: put audio setting into exception list) and it might related to activity on the fingerprint scanner as well (really? solution given: try to avoid any contact on the fingerprint scanner because z5c try to initiate vibration mode while the audio is still playing). I have try both solutions, and yeah, there are little bit less lagging activity.
Click to expand...
Click to collapse
I don't have stamina mode on (reduces performaces WAY too much... like 5 seconds to open an app...unacceptable) but yeah I too have notices weird distortion effects when I receive a facebook message.
ady_uaic said:
I'm using Sony SBH-80 as well, and it works perfect. I'm listening about 2-3h music/day, loads of calls through SBH80, and it works fine. Indeed, sometimes it disconnects automatically (usually when I'm using facebook call and I receive an email or something like that). On my S6 dual sim didn't happened that, but I can live with that. Sorry guys to hear that you have issues with that, on my side it's fine.
Click to expand...
Click to collapse
Ah lucky you! I guess I'll wait for my replacement and see what's up :fingers-crossed:
theprince1991 said:
Late reply guys sorry.
So does the Z5 compact work with your headset then? They seem to release cool devices, update to a later version of android, it ends up not working properly and they pretty much just forget about it.
Click to expand...
Click to collapse
Yes! My SBH52 was absolute crap with my z1c (random disconnects, sound levels, just never connecting), with a Sony original rom, Cyanogen10-11, any kernel/rom I tried. With my z5c, my SBH52 works dandy, even with the sony app installed for the data link, as well as my SBH60's that came with the z5c as a Clove special. Need to resurrect my jawbone, everyone hated it I spoke to prior, now I'm curious about it too.
Oddly, my friend just upgraded too, didn't want to spend the extra for a z5c, so got a used z3c instead, and has a lot of issues with his bluetooth as well. Mine was more disconnections, devices fighting over connections, but his seems to be just simple horrible quality, like noise entering in when used, so not sure if it's bad software or bad phy bt chip or a bunk build.prop on it. Sound always required a lot of tweaking on my z1c, it was useless without root and hacking to fix the crap sony rom build or a *good* 3rd party rom, so maybe it as well.
Range-wise, I've used the SBH52's with my phone upstairs on my desk, and walking downstairs about 30 feet away and through a hall/wall. The SBH60 has much less range I've found, 20 feet away and down the hall same level codec sound comes unglued.
theprince1991 said:
I don't have stamina mode on (reduces performaces WAY too much... like 5 seconds to open an app...unacceptable) but yeah I too have notices weird distortion effects when I receive a facebook message.
Click to expand...
Click to collapse
I don't ever use stamina modes... My battery life is/was always crap on my z1c (~6-8hr), as I collect a bunch of push imap accounts with aquamail, multiple gmail accounts, lots of system level apps, so it's almost expected my battery life to be nil. I've been a bit more pleasantly surprised with the z5c with most everything from my z1c loaded (~10-15hr), the battery life is still better, but the z1c was also ~3yr old with original battery.
theprince1991 said:
Ah lucky you! I guess I'll wait for my replacement and see what's up :fingers-crossed:
Click to expand...
Click to collapse
They *did* have the whole headphone connection issue on the z3c, really don't know how much of those sorts of things come down to maybe bad connectors internally. Doesn't seem to matter if you're apple or sony, us or china, sh*t happens.
My only impetus for upgrade was I noticed I had some discoloration on my z1c lcd, and my phone now had a noticeable curve in the middle (think lg flex) after apparently sitting on it the wrong way, so replacing it before it just died was key. So far I'm happier with the z5c. as thus far "everything works", including sound levels that were always an issue with the z1c too (bad Sony), and especially bluetooth function. The fingerprint reader unlock convenience is awesome, and I'm looking forward to trying payments with it. I came across the z5 drm restore now, so it's rooting time, and it's going to get even better once I can remove nauseating ads with an adblock means, and using xprivacy again since since disables app privacy (gee, thanks big brother).

Question Xperia 1 mark III overheating

Hi,
I noticed my xperia 1 mark III is overheating even in normal use, especially in 120Hz mode. I hope sony will fix it as this device is really scalding.
It really burns!
This is the hottest device I ever had
Software version: 61.0.A.11.23
You're burning up your battery. Time is of the essence, resolve this issue fast. Shutdown the phone if it gets too hot!!!
Auto thermal shutdown may not protect the display/mobo especially if in hot ambient temperatures, in direct sunlight, or when charging.
Keep brightness at 50% or less.
Factory reset.
If that fails...
Find the apks or/and services causing to high drain.
If that fails, return the device.
The clock is ticking, Mr Wick tic-tok...
This is a serious problem. I took some photos and videos (4k and slowmotion) while standing in the sun. Outside temperature was about 23°C (73°F). After about 5 minutes I got an overheat message.
An app that I installed earlier registered an internal temperature of 40.5°c. It felt really hot to (while in a bumper case).
After I put the phone on a granite kitchen table it cooled down in about 10 minutes.
jordidejongh said:
This is a serious problem. I took some photos and videos (4k and slowmotion) while standing in the sun. Outside temperature was about 23°C (73°F). After about 5 minutes I got an overheat message.
An app that I installed earlier registered an internal temperature of 40.5°c. It felt really hot to (while in a bumper case).
After I put the phone on a granite kitchen table it cooled down in about 10 minutes.
Click to expand...
Click to collapse
It is serious. Turn off the phone when it feels very warm before it goes over temperature.
Using a AMOLED display in direct sunlight is never a good plan. Limit it to seconds of use.
I have had this same problem since I got it to the point where I got an alert that some apps would be shutdown.
US Version purchased from Adoroma in the states : 61.0.A.11.23
Just another aggravating issue with this phone. Some are having boot loops of a sort also! What is wrong with these companies? Can they not produce a decent product anymore? 1300.00 and it's junk???????????
I am getting overheating as well, a little warm most of the time I use the phone.
Definitely was the 120hz display turned on. Less warm when the 60.
When using the wireless charger.
Anytime I use the cameras.
I am on the latest update as well.
Hm, very intriguing issue with $1300 flagship smartphone from such a respectable brand. I had similar problem with Xperia 1 II in several occasions. And... I think I know what's the problem (not bloody hot SD888 as you might suggest!). Please have a good look at dissasembly video:
Then compare it with $390 LG V60 ThinQ disassembly video from the same guy. Spot the difference! And it is - missing cooling system on Xperia 1 II / 1 III whereas LG V60 has quite big copper vapour chamber! Maybe that's why my LG V60 never gets really hot. So the question is ... WTF are you doing SONY?!
Well, I just sent back my first Pixel - 5A - for overheating. I have been watching the 1 iii and the 5 iii as a possible purchase...but I am turned off by the dedicated assistant button that might possibly be remappable... but for sure I will NOT buy either of these mark 3 phones if they overheat! Makes me sick just how badly most new phones are functioning.
Yeah same, it seems to turn off randomly when using the cameras and when 120HZ screen is on.
senzazn12 said:
Yeah same, it seems to turn off randomly when using the cameras and when 120HZ screen is on.
Click to expand...
Click to collapse
I think it's the case for warranty replacement or even return if possible. This is one of the reason why I don't buy expensive brand new phones parallel imported (not officially sold in my country). Just because it means no proper warranty, no service, no nothing.
My Xperia 1 III is getting extremely hot even when taking photos (only 2-3) then get message about hot temperature and apps shutting down.
I use Streamlabs mostly (sometimes Prism) to broadcast to YouTube, foundthe phone almost useless! Overheating in seconds from start of s stream! I'm using my old Samsung Note 10 again as Sony wasn't simply useful.
Now I found a solution to it (sorry solution is too big word)
- I've turned "object tracking" off in camera
- I've turned autofocus on in camera
- I've turned 120hz off
Today we had hot day here in UK (27 Celcius ) I did my tests.
Streamlabs at 1080p , 7000kbps , 30fps run outdoor for about an hour smoothly. Connected to charger started to overheat.
Not to mention that tethering makes it hot quickly (so with Samsung).
Prism at 1080p 60fps run smoothly for couple of minutes and then crashed.
Didn't connect the charger.
I use Streamlabs to transmit 5-6 hours of stream into YouTube using mobile network in most if the times and whilst driving (so changing stations constantly)
I found that using WiFi it doesn't get as hot.
Also charging makes it very hot - SONY advertised it as able to by powered directly by a charger without charging battery, how and where do I find that option?
Is it available using car charger with quick charge 3.0?
I like the phone , like the shape , size and feel to it. Camera is OK (I own Sony a6500 )
Hate the fact of poor selfie camera in such expensive phone (I do live streams using selfie cam too)
Right I've ordered a return of my phone and have 30 days to send it back what alternatives do I have? Really like the SONY if it wasn't overheating I'd love it. Is there a solution to it? Cooler anything?
The things I like about the phone are:
*shape and overall feel in hand
*Cameras are ok don't really see if they great quality or not will still use my a6500 camera.
*Like the fact that can use sd card
*Love finger print reader in power button and seperate camera button
*like the fact that there's no rounded edges - hate them in my Samsung Note
I blame my problems with overheating by poorly made apps not the phone itself and not sure changing the phone will change it.
What are the options should I consider? Samsung S21 Ultra ? iPhone 12,13?
I'm a SONY fan and had many if their phones and that's why I'm looking for a solution otherwise would send it back straight away...
Can anyone help me with my problem?
Many thanks
Bart
Unfortunately greedy sony didn't provide any cooling solution to mark 3... Check disassembly videos, there is no any cooling solution at all, like you will find in asus - small vapor chamber etc. Literally nothing!
They knew snap 888 is overheating. They must have tested this device before releasing it, isn't it?
But no, still didn't apply any cooling solution. And that's a big shame and huge problem of this device.
Not sure if qualcomm provide any updated drivers to assess this problem or not. Or if sony will try to fix it. So far they did nothing and still it overheats. Mine too and you are right by saying that on 3G/5G it is hotter than on wifi.
I wonder how they can market battery as capable and better for 3 years with such hot device. Temperature of course has huge negative impact on battery longevity.
Sad but true
I'm quite shocked! Thanks for the info about disassembly videos...
I'm thinking if getting a cooler which you attach to the body.
What I forgot to mention that cameras itself (the lenses) don't get that hot is the area under them and closer to the centre. So must be processor and lack of cooling system.
Not sure what to do...
We have a hot weather now so I will test it intensively (if I was a Sony tester I'd never allow for the phone to be released like this).
Heating problems is why I keep saying that for any SOC/CPU/GPU manufacturer to keep upping the speeds of these things is STUPID! I can virtually guarantee that from now on every new CPU produced by all OEM's is going to overheat! Have you ever walked into a data center, with hundreds of servers running? You have to wear ear protection because the roar of all the internal cooling fans is deafening!
So then "we" attempt to put similar CPU's inside a device the size of a small remote control WITHOUT a fan and wonder why it overheats? There are only so many ways to keep the phone(s) cool. Use them while frozen solid in a block of ice, or better yet, stop running so many CPU/GPU intensive apps all at the same time. It's simple thermodynamics at work here. The more you have running at the same time, the harder the SOC needs to work, the hotter it is going to run. Another solution, that is literally unacceptable to most people, is to code in a lowering of the speed of the SOC. If this needs to be done then it becomes very clear that building a new, faster SOC every year is STUPID!
One more thing... I've heard that Xperia 1III is capable of powering the phone directly without battery charging to lower the heat...Does anyone know how do I turn this future on?
vanderbart said:
One more thing... I've heard that Xperia 1III is capable of powering the phone directly without battery charging to lower the heat...Does anyone know how do I turn this future on?
Click to expand...
Click to collapse
This is applicable with the game enhancer. You can add some apps there and when you open it, you can enable HS power control. Also sony just release a new firmware that answer you with this issue.. you can check my video
vanderbart said:
One more thing... I've heard that Xperia 1III is capable of powering the phone directly without battery charging to lower the heat...Does anyone know how do I turn this future on?
Click to expand...
Click to collapse
Have to sit at the outlet all the time? or how will this happen?
spine6 said:
This is applicable with the game enhancer. You can add some apps there and when you open it, you can enable HS power control. Also sony just release a new firmware that answer you with this issue.. you can check my video
Click to expand...
Click to collapse
Thanks a lot , tomorrow I will be testing - doing long live stream on YouTube using Streamlabs, I always keep my phone under charger as I drive HGV sometimes for 3-4hrs non stop so battery would die.
It also going to be hot day here in UK and having the phone close to windscreen won't help - I know I shouldn't complain about overheating in such circumstances but my phone overheats even when taking photos although I have a feeling that after last system update its looking better , also as I mentioned before switching off object tracking has improved how smooth camera works using Streamlabs and Prism.
I'm considering buying a cooler for my phone too.
I will post my report tomorrow of how it went.
Many thanks
TPnavoio54 said:
Have to sit at the outlet all the time? or how will this happen?
Click to expand...
Click to collapse
I found the future now in Game Enhancer app, you can power it directly. Not sure how it will perform yet. Tomorrow will send my report.
I often run streaming app in the background and not sure if Game Enhancer will work that way. I run nav app (Sygic Truck).
Heat problem has gone down significantly for me after the latest update yesterday. Usually the phone got really warm even with me just browsing using Chrome or going through Facebook. Now even when playing ROK or Mobile Legends it doesn't get that warm.

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