HTC One S -> MS Exchange Policies -> Damaged Phone Storage - Android Q&A, Help & Troubleshooting

Hey all, wondering if anybody has any ideas.
G/F has an HTC One S and asked me to set up her work email for her with their approval. They sent me server info, etc so no big deal.
Get the usual popup about exchange security credentials, they're a little heavy handed encrypting the SD card and requiring PIN but pressed OK.
Went back to email, nothing downloaded and says need to update password that I know is correct. Thought, interesting, I'll just re-add the account. Removed it, removed the admin, cleared credentials and reboot.
On reboot it asks for lock screen pin. Go in, can't remove that. Now just focused on getting back to beginning. Re-add and remove account, can't get lock screen off. On next reboot I'm greeted with "Damaged phone storage..."
Wondering if this is encryption? Or did it kill the SD cards? Best practices or anything at all that I can do to try and recover pics before wiping?
Cheers.

Related

[Q] Can't setup exchange acct. with kaosfroyo

So, I've finally gotten around to rooting my eris and installing kaosfroyo, and I've gotta say, there's a night and day difference between what it used to be and what it is now. Kudos to everyone who has made this process possible and as simple as it is!
Anyhow, I do have one problem. When I go into accounts to try to add a corporate (Exchange) account, I enter my information and the phone says "Retrieving account information" for a minute, then pops up an error message that says "Setup could not finish - Username or password incorrect"
I seem to recall it not being able to connect automatically on the OTA 2.1 ROM, either, but in that case I had a manual override option where I could go in and set the settings manually. Now that option seems to be missing (though I've seen people mention it, so it should be there somewhere).
I also have an iPod Touch that ActiveSync works with, albeit I have to enter the server name (I still haven't figured out why autodiscover isn't working for ActiveSync), so I know that the server is correctly configured at the moment.
Suggestions? I'm at my wits end.
Thanks in advance!
The email app has been recently updated & has a quirk or two. I have found occasionally that I need to go into the account settings of the email program & reenter the password to get things to work. Especially right after setting it up.
Basic installation hints:
1. your user name should have the domain in front of it. i.e. domain/username
2. be sure to put the full server name in the server name box (seems strange to say as I type this, lol) i.e. em.whitehouse.com It is the "em" bit that varies from company to company - ours uses "em" for exchange mail. It just depends on the naming system yout it department uses. your iTouch may have it under it's settings. be sure not to use "owa" - that is a webserver.
But as I said, somettimes you may have everything set up correctly & still need to reenter the password.
Good luck.
The issue was that it was sending me back to the original screen that asked for the email address and password after the error message. I never could get to the screen where it asked for the domain\username and server address, and it would refuse to create the account without that info, so I couldn't go back and edit anything.
I say was, however because it's arbitrarily started working. I tried to run through the setup procedure again, and it gave me the screen that asks for that info. I have no idea why... I didn't change anything on my phone (that I'm aware of), and nothing changed on the exchange server (I'm the exchange admin), so I haven't a clue what happened.
All I can say is that I'm happy that it's working now. Thanks again!
Voodoo happens...
Sent from my ERIS using XDA App
I had the same problem on an original gingerbread install. In short the solution is to reboot the phone.
In long: I was simultaneously reading about push mail and how it keeps a persistent connection to the server to receive notifications about new mail. So suddenly it ocurred to me that maybe it was hanging on the the wrong server connection because it was a persistent connection in memory. And indeed, after rebooting the phone I was prompted again with the server settings.
Hope this helps.

Too Many Pattern Attempts

I think i already know the answer to this, but this is a last resort....
A co-worker brought me his son's (Sprint) Evo 4G LTE because his son inadvertently locked himself out of the phone. When you unlock the screen you are presented with a gmail account login screen that states "Too Many Pattern Attempts".
I have looked into this, and tried a few things but so far have been unsuccessful. It isn't really a problem to do a factory reset EXCEPT the kid has quite a few pictures he's taken on the phone and doesn't want to lose them. I read on the HTC website that you can factory reset without losing data on internal storage by selecting the right settings, but it is not specific when it comes to doing a reset from the recovery menu (or hboot menu... I'm very rusty on all this). I am assuming that this reset will in fact erase internal storage?
I can't access it via ADB, as I'm sure debugging would never have been selected, I have tried calling the phone and tried pulling down notification bar, getting into contacts, etc.... but everything takes me back to the login screen. My friend set up the account for his son, but can't remember what the user ID is that he created. I tried everything I could think of based on the possibilities he gave me, but no luck.
The devices drive shows up under Computer, but since the device is locked, clicking on it prompts me to insert disk into drive.
Does anyone know of any kind of "hack" that would either get me into the device or allow me to get the pictures from internal storage?
*Never mind - Problem Solved*
I didn't realize you could receive a phone call to get the code to find your username on gmail. I was able to retrieve the username this way (obviously couldn't get sms). For some reason google only sends SMS, no phone call, for password recovery, which I don't understand.... Anyway, my co-worker was finally able to figure which password was used once I got the username.
Thanks anyway.

Lost Phone

Hi guys,
I have recently lost my S3 which is a huge shame as I loved this phone a lot.
According to Google map location history, the phone is being switched off intentionally shortly after I lost it, my sim card has a pin lock on it so there is no worries about someone making calls using my phone. However my phone itself does not have any security lock to bypass the lockscreen. So I would like to ask a few questions about my data and linked account on my phone, if someone pop another sim card into the phone and turns it on will that person be able to access my Gmail/Facebook/Any apps that has my credentials saved already?
Of course to be on the safe side I will be changing all my passwords but just for peace of mind I would like to know what are the chances that person can access my accounts with a new sim card?
Thanks guys.
Unfortunately Yes: Changing the Simcard does not affect the data stored on your phone (or it's accessibility).
To avoid this situation in the future, you should setup an anti-theft like Android Device Manager or Cerberus. With this measure in place, you will be able to remove-delete your phone (whenever it gets internet access the next time).

[Q] Stuck after Factory Reset - Email Authentication (Galaxy Core Prime)

Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
deathcorps said:
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
Click to expand...
Click to collapse
If it was her Google password that was reset, you must wait 72 hours before factory resetting after changing the Google password. That's what this sounds like. Try entering the old password or wait 72 hours.
Evolution_Tech said:
If it was her Google password that was reset, you must wait 72 hours before factory resetting after changing the Google password. That's what this sounds like. Try entering the old password or wait 72 hours.
Click to expand...
Click to collapse
The password was never reset though, she had the same password before even purchasing the phone. Does that 72 hr thing still apply? I'm just confused as to why there's no place to deactivate this like in iCloud's "Find my iPhone". I can access the account, have searched all settings, I even get the notification email when I login from the phone itself, but it just goes back to terms, wi-fi, enter email, repeat. LOL
I'm guessing the T-Mobile variant is brand-new as well (SM-G360T) since I can find many other ROMs but none for the G360T.
Oh well I'll wait til the 72hr period or ROM shows up, thanks for the help :good:
Hi I hv a similar problem I forgot my pin on my galazy core prime so I did a hard reset. Then on log in I couldn't remebber my google password so I changed it via laptop. But it wont let me log in still. I can access google account on laptop etc what is going on please help
I need help I have factory reset my Samsung galaxy core prime and I keep going to put my Google account in but nothing it keeps going back saying please enter a email that was recently linked which I keep doing and nothing it's just keeps going back can u please help
Galaxy Core Prime Looping Hell
The phones keep looping back to the login screen beacuse of a security feature put in place by samsung. We must contact them directly and submit proof of ownership ( proof of activation or copy of receipt) in order for them to disable this security feature. The number to call is 800-726-7864.
you can remove that device from this account.
deathcorps said:
Hello guys!
I work at a smartphone repair shop fixing phones both hardware and software issues. A customer came in yesterday, they just bought a Galaxy Core Prime from T-Mobile (SM-G360T). The same day she was partying, setup a password to unlock the screen and couldn't remember it the next day.
I told her I could remove the password however she would lose pics & docs since we had to do a factory reset.
A few hours later she came back in and showed me this weird loop the phone is going thru. It asks to setup a Wi-Fi and enter her gmail account. Upon entering the gmail account it goes back to same screen to accept terms, enter Wi-Fi, etc.
I concluded this is the copy of Apple's iCloud lock, obviously, albeit it seems filled with bugs. If that is the case then what is the website I can go to remove the lock - same thing as going into iCloud.com and removing "Find my iPhone" - that would remove the lock for android? Does google even allow removing of this feature online?
I have checked email/pass the information is legit, all the email notifications are there.
My other alternative is download a different ROM (since I can't find the T-Mobile one, seems it just came out - SM-G360T) and try restoring via ODIN, however, I'm not sure it will work since I've done a factory reset, thus removing USB Debugging.
Help me out if possible guys, thanks in advance!
Click to expand...
Click to collapse
go to accounts.google.com

LG Phoenix 2 Google lockout on my phone thats my wifes thats been off a year

It keeps asking for the original email it was setup with. I cant set it up to any email. I am able to get it to do a verification but it wont take the email or password. I have been working at this for weeks now. Well not 24/7. It is active with my ATT sim card in the phone. I even try the accessibility settings but the phone wants the original account that it was used with. Well I don't remember it. I have a verizon email account it does accept but then it reverts to adding a google account. I have what I think is my google account but it doesn't seem to like it for some reason. I would do accessibility and then hold the home button and it tells me to setup account. I haven't tried rooting. If I can login to the phone I can add a new google account but I'm also unable to add a friends it just wants whatever was in it. The phone is my wife's and i just want it for emergencies and don't want to go buy a new one from ATT. The phone is basically brand new.
Sorry but I'm unable to post this in the LG forum. If I root the phone will it help me or can I access my google account and somewhere it will allow me to bypass this to get to the user screen. like I do have a gmail address and I maybe able to access the phone but my wife claims she doesn't remember setting one up? Any help is appreciated. I also went to ATT and of course they just wanted to reset well restore or wipe it clean. They didnt think to disable find my phone or whatever is stopping me here.
FRP Unlock
Power on to 'Welcome' screen. Press +hold 'Emergency Call' while repeatedly tapping 'Arrow', this will get you to the home screen. You're in. 1)Deactivate 'Device Administrator' 2) clear data+cache+ DISABLE GPSERVICES and GPSTORE, 3)do a Factory Reset from within the phone. This works for Android v.7.
For Android v.6- Power on + go to 'WiFi screen', with WiFi ON tap ' + add network' this pulls up the keyboard. On 'Keyboard' press 'gear icon' and swipe up to the letter 'S' . Above the keyboard a 'gear icon' next to the word 'Settings' pops up. Tap this. You're in. 1) Deactivate 'Device Administrator' 2)clear data+cache+DISABLE GPSERVICES and GPSTORE, 3) do a Factory Reset from within the phone.

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