Related
The Rezound is now $199 online at VZW.com. I wonder if they will honor our "worry free" period and give us the difference back?
I upgraded to the GNEX and was told I had to the 15th to return it. I did return for a $35 restocking fee, then go the Rezound. Can I still get $100 credited? What should I say to the CSR, I have a feeling that aren't going to give in easily?
They must have a lot in stock, surplus or b/c of the sales decline in HTC.
EDIT: Just got off the phone with the rep, he credited my acct $100 of my next bill. I don't know if thats because I had until Jan 15th until my "worry free" grace period was up or if they will honor everyone? I would try it though, he didn't give me any problems when I asked for it. He actually said he had no idea there was a price drop.
They usually do if you buy it within 30 days, so it wouldn't hurt to try and post your results. Good luck
Sent from my ADR6425LVW using xda premium
Tell them you bought the phone for the $299 and now its on sale. I did that with the thunderbolt they sent me letter with $50 dollars off and the price also dropped a $100 so they gave me $150 off three weeks later.
Sent from my ADR6425LVW using xda premium
For what it's worth, I bought it from Verizon on the 5th (Thursday) for $269.99, called this morning and had a $100 credit already applied to my account. I ordered online and haven't even received the phone yet.
Sent from my ADR6300 using XDA App
Just in time! My upgrade day is sat the 14th. I've been checking it every day cuz I'm cheap and I refuse to pay $300. Can't wait...
Sent from my SCH-I500 using xda premium
I doubt for those of us who bought it day 1 will get anything. I mean it has been 2 months. They are probably prepping for all the CES releases.
Funny thing, their "flagship" Razr, and Nexus are still $299.
DIncLover said:
For what it's worth, I bought it from Verizon on the 5th (Thursday) for $269.99, called this morning and had a $100 credit already applied to my account. I ordered online and haven't even received the phone yet.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
What did you call in and say? I bought mine the same say and I am waiting for mine in the mail too and was just about to call.
jskolm said:
What did you call in and say? I bought mine the same say and I am waiting for mine in the mail too and was just about to call.
Click to expand...
Click to collapse
Nothing exceptional. I just explained I purchased it on Thursday online, and noticed that the price dropped $100 today. I said, "Can I get a credit applied, or do I need to refuse delivery and reorder", but I doubt it's even necessary to say that.
Just ask for the credit. There won't be a problem with timing of a few days.
---------- Post added at 06:35 PM ---------- Previous post was at 06:30 PM ----------
Hopefully this will increase interest in the phone.... and increase the pace of development activity!!
brisdaddy1207 said:
They usually do if you buy it within 30 days, so it wouldn't hurt to try and post your results. Good luck
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Worked for me, first try. All he did was call the store to confirm the price and credited me the money on my next bill. He didn't give me any problems, all I said was I ordered the phone for $299 and I saw $100 price drop.
I just got off the phone with Verizon. I have to wait until I accept the delivery and activate the new phone before they can issue me a credit.
FYI, Verizon offers a 14 day price guarantee (that's what the rep told me on the phone), So if you ordered yours within the last 14 days, call in and get your money!
If I bought my phone at the Verizon store do you guys think they will honor the 100?
Sent from my HTC Rezound!
Rep I just spoke with said they only honor price changes up to 15 days after purchase. I asked about the people who bought it during the holiday return period and she said no. I was nice to her, and she was nice back, incase anyone is curious how the convo went.
Rep said the credit is automatic but she did notate my account.
Good call. I got my phone new years day and they had no problem crediting my account. Good looking out.
Sent from my ADR6425LVW
Now... I'm waiting for it to be $99
I have always been an early adopter and paid full price when things come out. My current Droid Incredible works fine for what I use it for so I will just wait a bit. Figure another month perhaps and $99 will be the new price. Keep the other $200 I saved for other toys.
krelvinaz said:
Now... I'm waiting for it to be $99
I have always been an early adopter and paid full price when things come out. My current Droid Incredible works fine for what I use it for so I will just wait a bit. Figure another month perhaps and $99 will be the new price. Keep the other $200 I saved for other toys.
Click to expand...
Click to collapse
if you were an early adopter I don't think you'd be rocking the original incredible...
you are right.... I stopped doing that.
krelvinaz said:
you are right.... I stopped doing that.
Click to expand...
Click to collapse
but did you pre-order the fire??
I actually got my rezound for a penny from amazon.
There must be a new flagship from HTC coming to VZ. I meant wth?
If it matters, I bought my Rezound on December 9th and Verizon credited my account $100 today. I called 611, had to sit on hold for a while, but I'm $100 richer now!
Suppose after getting my new Note from Best Buy I decide I don't like it (or that I like the one AT&T sent me more) and I return it. Do I have to return the free flip-cover too? After all, it was free...
;-)
J/k btw...
Sent from my Dell Streak using Tapatalk
My question -is there some way (web site,800#) to check on a preorder done at store?
Sent with the power of my mind and Tapatalk
slaydog said:
Suppose after getting my new Note from Best Buy I decide I don't like it (or that I like the one AT&T sent me more) and I return it. Do I have to return the free flip-cover too? After all, it was free...
;-)
J/k btw...
Sent from my Dell Streak using Tapatalk
Click to expand...
Click to collapse
Yeah! My question too, exactly, cause right now I have GNote ordered thru BB and ATT.
I ordered another case thru amazon as well in case I don't like the BB case.
slaydog said:
Suppose after getting my new Note from Best Buy I decide I don't like it (or that I like the one AT&T sent me more) and I return it. Do I have to return the free flip-cover too? After all, it was free...
;-)
J/k btw...
Sent from my Dell Streak using Tapatalk
Click to expand...
Click to collapse
I'm wondering if you can clip off the flip cover and have a spare back.
slaydog said:
Suppose after getting my new Note from Best Buy I decide I don't like it (or that I like the one AT&T sent me more) and I return it. Do I have to return the free flip-cover too? After all, it was free...
;-)
J/k btw...
Sent from my Dell Streak using Tapatalk
Click to expand...
Click to collapse
I don't work for best buy but I can say YES you have to return the case as well. I've never seen a retail that lets you keep the free or rebate stuff if you return it.
Typically, if you keep the freebie, the retail price of the freebie is deducted from your refund amount
In some cases the item can not be returned without all packaging and freebies
Sent from my SAMSUNG-SGH-I727 using XDA App
Most of the time, if Best Buy give away free stuffs with purchase, it will show as package in the receipt. You will have to return all items in the package to get full refund.
I had the same question because i also preordered the device in store. I called best buys 1-800 but they could not help me out. So i called the store i preordered the At&t Galaxy Note at and they said that once they receive the phones an email will be sent to the email address provided to the sales associate and a phone call will be placed to make an appointment to pick up the phone on Sunday. I have not received an email or phone call so maybe my store has not gotten them in stock yet or maybe they just forgot to call me. I preordered the Note on the 5th and was the first one to preorder the phone at this specific location.
UAC21FTR Sole said:
I had the same question because i also preordered the device in store. I called best buys 1-800 but they could not help me out. So i called the store i preordered the At&t Galaxy Note at and they said that once they receive the phones an email will be sent to the email address provided to the sales associate and a phone call will be placed to make an appointment to pick up the phone on Sunday. I have not received an email or phone call so maybe my store has not gotten them in stock yet or maybe they just forgot to call me. I preordered the Note on the 5th and was the first one to preorder the phone at this specific location.
Click to expand...
Click to collapse
Is it Sunday? Nope
Youll get a call on sunday. Or you can just be there when they open
I know its not sunday its clearly thursday...the best buy associate stated they get them early and would give me a call once stock was received. So it means that they just have not received them early...you dont have to be a jerk about it just trying to help in this forum.
Any thruth to my thoery that BB won't get the Notes until ATT starts shipping the out tonight for their pre-order customers?
As in ATT is treating BB as a "pre-order" customer (just they'll get like 5000 phones!) thus BB will start getting phones into thier stores by Friday/Sat?
It's possible IMO. And the fact that the BB website says that preorders will ship "after 2/19" leads me to believe that as well.
The BB employee where I ordered my note said they will most likely arrive in stores at 10AM on Friday, with the latest being noon. He said to call Friday morning to check.
While I haven't been into my store in the past couple of days to see any updates, GENERALLY with pre-ordered phones..Any pre-order done in store will be available in that store on release day. No other options. Now, it's true that some stores will either miss the memo or ignore the memo and sell the phones before the release date. The company has been trying to crack down on this as far as I can tell, making sure there is more information out there about release dates on these phones.
*NOTE* I have no idea how the warehouse for Best Buy's website handles the shipping. If you did an online pre-order, there is an equal chance you will receive the phone before the 19th, on the 19th, or after the 19th.
---------- Post added at 12:31 PM ---------- Previous post was at 12:29 PM ----------
bman17 said:
Any thruth to my thoery that BB won't get the Notes until ATT starts shipping the out tonight for their pre-order customers?
As in ATT is treating BB as a "pre-order" customer (just they'll get like 5000 phones!) thus BB will start getting phones into thier stores by Friday/Sat?
It's possible IMO. And the fact that the BB website says that preorders will ship "after 2/19" leads me to believe that as well.
Click to expand...
Click to collapse
No truth to that. My store has at least ONE of the phones in right now (A co-worker sent me a picture of the white one, causing me to have a mini freak out)
Corvette06 said:
While I haven't been into my store in the past couple of days to see any updates, GENERALLY with pre-ordered phones..Any pre-order done in store will be available in that store on release day. No other options. Now, it's true that some stores will either miss the memo or ignore the memo and sell the phones before the release date. The company has been trying to crack down on this as far as I can tell, making sure there is more information out there about release dates on these phones.
*NOTE* I have no idea how the warehouse for Best Buy's website handles the shipping. If you did an online pre-order, there is an equal chance you will receive the phone before the 19th, on the 19th, or after the 19th.
---------- Post added at 12:31 PM ---------- Previous post was at 12:29 PM ----------
No truth to that. My store has at least ONE of the phones in right now (A co-worker sent me a picture of the white one, causing me to have a mini freak out)
Click to expand...
Click to collapse
Yeah, that would cause a min-freak from myself too!
And now I'm wondering if I like the white better than the blue!
I live 5 mins away from BB, I am going to try my luck tomorrow night. I received all the accessories needed, but no phone. Killer right there.
so i ordered two phones from best buy, took advantage of the free case and the $299 price (premier was was getting $399 at ATT site) and $50.00 Best buy card for two phones.
But i also took the free shipping? saw some comments where free shipping = 5 day shipping, not overnight shipping? is this true? may have to cancel and try my luck at store.
epi117 said:
so i ordered two phones from best buy, took advantage of the free case and the $299 price (premier was was getting $399 at ATT site) and $50.00 Best buy card for two phones.
But i also took the free shipping? saw some comments where free shipping = 5 day shipping, not overnight shipping? is this true? may have to cancel and try my luck at store.
Click to expand...
Click to collapse
Yeah, my order thru BB is the same, free shipping, but equates to SLOW shipping, 5 days. And thats after BB gets the phones into them.
So if you go to BB website and look at GNote it says "ships after 2/19"
So After 2/19 equals Tuesday the 21st since 20th is a holiday, 5 days later you'll get it, so by the 27th is my guess.
I actually ordered thru BB and ATT. My ATT phone JUST shipped and will arrive tomorrow.
And now I can't cancel my BB order cause I'm within 7 days of the launch date.
So I'll have to return it as soon as I get it. Unless I return the ATT phone, but will stink if I have to set up the ATT just to turn around and wipe it and do it all over again with the BB phone.
That's my fault for being inpatient!
But seriously, even if I didn't order one thru ATT, I probably can walk into BB on Sunday and get it.
Checked the store yesterday, they had 22 in stock for today. Arrived at store 8:42 no one in line, Beaverton Oregon.
Picking up two for me and son.
epi117 said:
Checked the store yesterday, they had 22 in stock for today. Arrived at store 8:42 no one in line, Beaverton Oregon.
Picking up two for me and son.
Click to expand...
Click to collapse
I'm moving to Beaverton next week!
And I'm surprised they had that many in stock
Sent from my MB860 using Tapatalk
Watchung NJ there were 3 people getting it when i arrived and according to the sales rep they had around 20 Note's. By the way this phone is rocks....!
I was at best buy when they opened at 11, I was only one there. While they were activating my note 4 other people came and they were all pre order pick ups. And yes this phone does rock
Called my normal store at about 12:30 after they had been open for 30 minutes. They had not had one request for the phone. I was a bit surprised. I asked him to put a black one (I know it is carbon blue) away for me. I went by at 1 pm and they still had not had any requests for the phones except me. I bought it no commitment. Will try it out for 30 days to see how it compares to my International Version and if LTE makes this worth keeping.
Slow day for the GNote in Plano.
I went around 1pm and I was the 2nd person to buy one. I bought it off contract due to my usps delivery issue and will return this one and get my refund when I get the usps one
Noone is interested in this phone? Or poor marketing?
Just picked mine up today and my AT&T store had plenty in stock. Also left Sprint today and and floored by how badly AT&Ts 3.5G speeds destroy the Sprint 4G I had. Bring on LTE. Sure I am paying about $10 more a month but it is worth it to finally have speeds I can use. My previous phone was an Epic 4G Touch so the Note is pretty much just a larger version for me.
xJeganx said:
Just picked mine up today and my AT&T store had plenty in stock. Also left Sprint today and and floored by how badly AT&Ts 3.5G speeds destroy the Sprint 4G I had. Bring on LTE. Sure I am paying about $10 more a month but it is worth it to finally have speeds I can use. My previous phone was an Epic 4G Touch so the Note is pretty much just a larger version for me.
Click to expand...
Click to collapse
Once you get to a ATT LTE area you will not believe the speeds! Have fun with your GNote!
---------- Post added at 02:54 PM ---------- Previous post was at 02:53 PM ----------
SysAdmNj said:
I went around 1pm and I was the 2nd person to buy one. I bought it off contract due to my usps delivery issue and will return this one and get my refund when I get the usps one
Noone is interested in this phone? Or poor marketing?
Click to expand...
Click to collapse
Man, they really borked up the preordering thing huh?
SysAdmNj said:
Noone is interested in this phone? Or poor marketing?
Click to expand...
Click to collapse
I would say that most of the people who were really interested in this phone preordered it to either take advantage of the Friday delivery or the $50 plus free case at Best Buy.
I did see one guy camped out waiting on the iphone 5...
lol!
did just that.......after spending like 2 hours on the phone with best buy to cancel my order.....i got my note at the att store....no case no 50 bucks off....but i got it........best buy is backorder and have no idea when they will ship it.....one happy camper....should had initially get it from att in the first place
iPhones are over-rated
sent from AT&T Samsung Galaxy Note Dual Core 1.83 GHz
planoman said:
Man, they really borked up the preordering thing huh?
Click to expand...
Click to collapse
OH yea, and on Friday once I knew my order wasnt coming and I went to the store, the manager almost convinced me to wait until I recieve it whenever that was. So today I just added the off contract note to one of my other lines and changed nothing to the other line and all I did was throw my sims in it. This was the actual advice from customer service last night. They would waive or credit me any restocking fee once I return the full price off contract note. On top of that I got $50 free in note accessories and $150 credit to my account......and I'm not done yet. By the time I get my preorder delayed note I'll be calling back customer service for more credit for pain and suffering lol. In the end this pre-ordered phone wont have cost me much huh
Great device btw, I'm still trying to take it all in
btrinkle30 said:
I would say that most of the people who were really interested in this phone preordered it to either take advantage of the Friday delivery or the $50 plus free case at Best Buy.
Click to expand...
Click to collapse
Still I bet not one at&t store or best buy store had iphone type launch lines outside before they opened lol. This phone is so much more beautiful
david032766 said:
I was at best buy when they opened at 11, I was only one there. While they were activating my note 4 other people came and they were all pre order pick ups. And yes this phone does rock
Click to expand...
Click to collapse
This has been my experience with every device launch haha....except when the GS2 hit.
went to best buy at 11:15. Went over to the mobile desk thing, said i was here to pick up my phone. they said Maria? my mom said yes and then they said we were the only people getting a note. while i was playing with it about 4 kids said they want that tablet. and i smugly said it was a phone. I love this thing
i bought a samsung gs3 on nov. 8th. couple days later heard about the dna (i don't know how i missed it). i have 14 days to return or exchange and what not. i went to the store a couple times asking about exchanging it for the dna since the preorder is available and the store date is nov. 21st putting me right in the window. first guy said he would have to find out how to do it since it was a new line also and would call me that day but never did call me. then tonight i went back and explained everything and she called him and he said oh you wouldn't like it, the gs3 is much nicer, and he got to play with it and the battery was awful, it would be a real headache for you to exchange it. i said i still wanted it and they said we checked the warehouse and they don't have any yet and we won't have them until the end of the month. saying things to convince me i don't want to do it.
this all sounds more like they just don't want to do it and don't what to end up with a return. i told them people have received shipping notifications, they replied with that's probably not what they meant, they wouldn't be shipping already.
is there a confirmed store date on these? i wanted one before just because i wanted one but now i want one with the added spite of sticking them with a return.
Everything I heard points to the 21st. Verizon said on their site that they will start shipping the DNA's on the 19th, and with the two day shipping they will also arrive on the 21st. You can exchange your phone until the 22nd, so you should be fine.
Yup, it's officially the 21st. I'm guessing they are getting paid more commission to sell off a lot of the GS3s before the DNAs start selling, or they lose it if you try to switch (or don't want to do the work).
flaring afro said:
Yup, it's officially the 21st. I'm guessing they are getting paid more commission to sell off a lot of the GS3s before the DNAs start selling, or they lose it if you try to switch (or don't want to do the work).
Click to expand...
Click to collapse
I am thinking the same...I made an internet order this morning and it shipped out around noon for delivery on the 21st.
I certainly hope so. I'm planning on swinging around to my local store after work on Friday in hope that they'll have some on hand. The reps at my store don't know anything when it comes to dates except one guy, but he's hardly there anymore.
I can say that they showed up for store ordering today so you should be able to pick it up in a store soon... if I were you I would just return it to the gs3 to the store you got it from and then get it somewhere else since those guys are assholes...
Sent from my ADR6425LVW using xda premium
I've confirmed with a few Verizon stores that they'll have them ready to go when they open Tomorrow (11/21) morning.
drumz0rz said:
I've confirmed with a few Verizon stores that they'll have them ready to go when they open Tomorrow (11/21) morning.
Click to expand...
Click to collapse
I have some stupid verizon stores in my area because none of them could give me an update and one lady didn't even know what it was.
WTF!!!
At the announcement of the DNA official spokesmen said it was being released on the 21st. There's no question it will be.
Threaten to cancel the line and return the S3. They will balk. Wife didn't like the I phone 4 when switching to Verizon, they wanted to charge a restock fee and told me how much she would hate android, blah blah, blah. Told them fine. Cancel the line, I'll return the phone, pay the fee and open a new line online through Amazon and get my phone through them since they were being difficult. Walked out of the store with the thunderbolt and didn't pay a dime extra (was a hundred more than iphone at the time). They don't want to lose commissions. Also, try to never shop at authorized dealers. Stick to corporate stores.
Sent from my ADR6425LVW using Tapatalk 2
My local corporate store has no idea of shipments either, no clue the day before. I bet they had a whole pallet of them out back...
I'm sure the lady I called twice knows me by voice now.
white stormy said:
i bought a samsung gs3 on nov. 8th. couple days later heard about the dna (i don't know how i missed it). i have 14 days to return or exchange and what not. i went to the store a couple times asking about exchanging it for the dna since the preorder is available and the store date is nov. 21st putting me right in the window. first guy said he would have to find out how to do it since it was a new line also and would call me that day but never did call me. then tonight i went back and explained everything and she called him and he said oh you wouldn't like it, the gs3 is much nicer, and he got to play with it and the battery was awful, it would be a real headache for you to exchange it. i said i still wanted it and they said we checked the warehouse and they don't have any yet and we won't have them until the end of the month. saying things to convince me i don't want to do it.
this all sounds more like they just don't want to do it and don't what to end up with a return. i told them people have received shipping notifications, they replied with that's probably not what they meant, they wouldn't be shipping already.
is there a confirmed store date on these? i wanted one before just because i wanted one but now i want one with the added spite of sticking them with a return.
Click to expand...
Click to collapse
They are BSing you Ask to talk to the store manager or supervisor.If they won't help call VZW customer service. They have always helped me..
i had no idea this place wasn't a corporate store. they only sell verizon and have nothing but verizon signs and whatnot. i got real hot when i found that out.
I second the "only shop at a corporate store". Seriously, only suckers wander into the "authorized retailers". You can spot them by looking at the signs. It'll say really small under the Giant Verizon banner like "USA wireless or GO wireless or John Doe wireless, Authorized Retailer". I've never stepped foot in one except when I needed a charger in an emergency. They charged me like $30. Yeah, screw them. The corporate stores can handle all customer service needs, and the staff is always more knowledgeable and helpful.
Authorized Retailers aren't always good with customer service or phone problems. I'd only use a select few places for getting a phone besides Verizon (Amazon, Best Buy, etc). There is a place near me that has no signs except "Verizon" with "Authorized Retailer" underneath. People probably don't realize they aren't the same as Verizon corporate stores.
I would return the phone and get the DNA from a corporate store.
Stopped by my local store today, and surprise, they told me they couldn't sell me a DNA because it would be off contract and they would only have enough for the new people to buy if they had any at all.
DammitCubs said:
I have some stupid verizon stores in my area because none of them could give me an update and one lady didn't even know what it was.
WTF!!!
Click to expand...
Click to collapse
I had the same issue.... Was it Verizon corporate you talked to?
Sent from my ADR6350 using xda app-developers app
called my verizon store today and they said they had will have them tomorrow for sale, so I will just pick it up before work tomorrow. I honestly don't think they get shipment until evening the night before because I called earlier and she told me to call back in a few hours towards evening and then they will be sure if they will have them tomorrow. Called just now and they indeed said they will have them tomorrow.
---------- Post added at 02:46 AM ---------- Previous post was at 02:13 AM ----------
Called another corporate store, both confirmed stock for me and the second one also confirmed they had them in stock and will sell them tomorrow. So you guys shouldn't have trouble getting them at your local corporate store.
after a short conversation with veriszon customer service got things worked out.
the gs3 had to be returned to the store i bought it at and that store would not be getting the phone on the 21st. to save my number verizon did a equipment swap and put my number on a old phone. then told me to return the phone and buy it at a corporate store on the 21st. i still get to buy it at the discounted price and keep my number,
Zalatorisaurus said:
Stopped by my local store today, and surprise, they told me they couldn't sell me a DNA because it would be off contract and they would only have enough for the new people to buy if they had any at all.
Click to expand...
Click to collapse
Their greed is appalling.
No email from Best Buy regarding my G3 for Verizon. Supposed to be released today 7/17 but website now says Release Date: To be announced.
Called my local store and they have confirmed they do not have any g3s nor have any information on their arrival. I would just go to a Verizon store but I have a 50 dollar gift card that I can apply towards the G3!.
Post any information you may have collected or heard.
easyfame said:
No email from Best Buy regarding my G3 for Verizon. Supposed to be released today 7/17 but website now says Release Date: To be announced.
Called my local store and they have confirmed they do not have any g3s nor have any information on their arrival. I would just go to a Verizon store but I have a 50 dollar gift card that I can apply towards the G3!.
Post any information you may have collected or heard.
Click to expand...
Click to collapse
I didn't get an email today either but I went into Best Buy this afternoon anyways. I just handed the guy my pre-order paperwork and said "I'm here to pick up and activate my Verizon G3". The guy said "oh I think they're still in the back, they just came off the truck". Sure enough, he came back with it and I'm typing this on it now. I'm not sure if they weren't sopposed to give it to me or not but I figured I'd give it a shot. I still haven't gotten the email from Best Buy either. You might get lucky if you go in and just act like you got the email. Good luck!
Sent from my VS985 4G using XDA Free mobile app
Interesting. Maybe their just a little late getting to California stores....
The Best Buy stores in my area received them today (the 17th). We received the AT&T and Sprint ones a little ahead of the release but the Verizon ones we recieved day of. Give it a day or so and they will have them if they don't already. I don't know how the email system works, but it might indeed be worth it to walk in and ask.
Seems like the bigger city stores got them but not the smaller cities. I called my local store, Ames, IA and they said Des moines had some but theirs were still on order.
I got this email today:
"
So we're doing our best to set things right.*
View:**Mobile**|**Web**|**Español[https://ci4]*[https://ci6][https://ci5][https://ci5][https://ci5][https://ci4][https://ci3][https://ci3][https://ci4][https://ci4][https://ci6][https://ci5][https://ci5][https://ci3]Hello Minh,*
We're sorry, but your recent order is taking longer than expected. We expect the item below to be available for pick up within 30 days. We'll send you another email once we've received your shipment and your item is ready for pick up.*
If that's okay with you, and you accept the delay and new delivery estimate, you don't have to do anything. Once your order is ready for store pick up, we'll send you an email.*
If you prefer, you can cancel this order at any time. To do so, please call us at*1-888-BEST BUY*(1-888-237-8289). We'll sort it out quickly, especially if you have your order number handy.*
Once again, we are sorry for the delay. Thanks for your patience.*
Sincerely,*
Karalyn Sartor*
Vice President Customer Care"
Went to Verizon to pick it up instead and will cancel my BB order when it is available. I was disappointed. Did anyone get the $50 gc for new activation?
oo3 said:
I got this email today:
"
So we're doing our best to set things right.*
View:
We're sorry, but your recent order is taking longer than expected. We expect the item below to be available for pick up within 30 days. We'll send you another email once we've received your shipment and your item is ready for pick up.*
If that's okay with you, and you accept the delay and new delivery estimate, you don't have to do anything. Once your order is ready for store pick up, we'll send you an email.*
If you prefer, you can cancel this order at any time. To do so, please call us at*1-888-BEST BUY*(1-888-237-8289). We'll sort it out quickly, especially if you have your order number handy.*
Once again, we are sorry for the delay. Thanks for your patience.*
Sincerely,*
Karalyn Sartor*
Vice President Customer Care"
Went to Verizon to pick it up instead and will cancel my BB order when it is available. I was disappointed. Did anyone get the $50 gc for new activation?
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Interesting. It doesn't look like everyone has received these emails. When did you place your order? Mine was first thing in the morning on 7/11 and AFAIK they didn't have the pre-order available on 7/10 like VZW, so I'm fairly confident I'm one of the first folks that pre-ordered. A rep I spoke with did confirm that they're going to ship in the order in which the orders were placed, so maybe there's some sort of issue where they realized they don't have enough stock to cover all pre-orders and are send emails to folks who ordered after some cutoff time? Another possible thought might be that if you pre-ordered and had one of the expedited shipping options (i.e. your expected delivery was yesterday or today) and they knew they weren't going to meet the estimated time they sent the email?
All speculation of course hinging on my hope that I might see a new phone in the next 4 weeks.
LostMahbles said:
Interesting. It doesn't look like everyone has received these emails. When did you place your order? Mine was first thing in the morning on 7/11 and AFAIK they didn't have the pre-order available on 7/10 like VZW, so I'm fairly confident I'm one of the first folks that pre-ordered. A rep I spoke with did confirm that they're going to ship in the order in which the orders were placed, so maybe there's some sort of issue where they realized they don't have enough stock to cover all pre-orders and are send emails to folks who ordered after some cutoff time? Another possible thought might be that if you pre-ordered and had one of the expedited shipping options (i.e. your expected delivery was yesterday or today) and they knew they weren't going to meet the estimated time they sent the email?
All speculation of course hinging on my hope that I might see a new phone in the next 4 weeks.
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I got the same e-mail yesterday and am very frustrated. I did my pre-order on the morning of 7/12. I'm debating if I should just walk into a store and see what happens....
jjseven said:
I got the same e-mail yesterday and am very frustrated. I did my pre-order on the morning of 7/12. I'm debating if I should just walk into a store and see what happens....
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Look like store availability is running on the site. Might what to check your location.
I think they are all screwed up over there. Has anyone tried to order and have the phone shipped to home? I keep getting that the shipping option is not available on the Verizon model. I went into the store yesterday and ask about Shipping and they said that this phone would have to be activated in the store.
Getting absolutely nowhere with BB support. Judging by the twitter conversation I had with them, it doesn't look like they've started shipping any devices at all, with no estimate on when they'll start.
Since we're all on here twiddling our thumbs until they give us something to chew on, anyone care to share when they pre-ordered and whether they've received a delay email?
LostMahbles said:
Getting absolutely nowhere with BB support. Judging by the twitter conversation I had with them, it doesn't look like they've started shipping any devices at all, with no estimate on when they'll start.
Since we're all on here twiddling our thumbs until they give us something to chew on, anyone care to share when they pre-ordered and whether they've received a delay email?
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You may want to check with your local Best Buy because I just checked a little bit ago on the website and it shows that my small local Best Buy has them now. It showed that they weren't available this morning.
Krusej23 said:
You may want to check with your local Best Buy because I just checked a little bit ago on the website and it shows that my small local Best Buy has them now. It showed that they weren't available this morning.
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Specifically had it shipped to avoid having a best buy employee activate the phone and kill my UDP.
---------- Post added at 06:48 PM ---------- Previous post was at 06:37 PM ----------
Just received a call from a BB rep saying they won't be able to ship the LG G3 for "a couple of months."
LostMahbles said:
Specifically had it shipped to avoid having a best buy employee activate the phone and kill my UDP.
---------- Post added at 06:48 PM ---------- Previous post was at 06:37 PM ----------
Just received a call from a BB rep saying they won't be able to ship the LG G3 for "a couple of months."
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HAHAHAHAHAHA! I'm not laughing at you, I'm laughing at Best Buy for thinking that's correct and laughing at that employee for having to make that phone call. They are just asking for it.
I just went into my local best buy and they didn't even know they had them in the storage shelves right behind them. I had to tell the guy the phone came out yesterday and then he checked for it. I didn't get to use the $50 upgrade promotion but they did let me use the $50 towards accessories like a screen protector, case, and audio aux cable. Loving the phone so far.
Had a pre order with Amazon.got an email this morning saying delay this delay that sorry wah wah. Cancelled order went on best buy website. Paid for replacement device(full price) got my your pickup is ready email. Typing from my amazing g3. Best buy chick was on top of it. Even have ne me the option for her to activate it or me at home. I said. Me (duh). Popped SIM in as soon as I was in the car. The rest is history. I did pay more at best buy but I call it a(I want my device now) fee.
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We have Verizon LG G3 in Washington DC BBC ?
I am still waiting for my 10th Of July preorder from Verizon not BestBuy.
Amazon, UDP, $400 Activation Fee
Wonder if you go with Amazon and perform sim swap trick to maintain UDP, would you be hit with the $400 fee for not activating it Amazon's way? Given the delays with BB, I'm almost tempted to take a shot with Amazon but wouldn't necessarily want to get hit with an extra $400 for not following their directions. Any experiences buying phones off Amazon but maintaining UDP with sim trick?
Went to best buy and upgraded with Verizon edge and they gave me a 100$ gift card. They had a 24 inch 1080p TV for 120. So I got the TV for 30$ put the door ..glad I upgraded
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