Stuck in Roaming? - Sprint Samsung Galaxy Note 3

I live in Orlando and my service seems to have disappeared sunday night when I got back from Boston. Since then I've been roaming all throughout central florida, even Tampa area.
Have any of you experienced this? Did a factory reset and still roaming. Luckily I didn't root yet.

Senorkabob said:
I live in Orlando and my service seems to have disappeared sunday night when I got back from Boston. Since then I've been roaming all throughout central florida, even Tampa area.
Have any of you experienced this? Did a factory reset and still roaming. Luckily I didn't root yet.
Click to expand...
Click to collapse
Have you tried updating your Profile and PRL?

mvansomeren said:
Have you tried updating your Profile and PRL?
Click to expand...
Click to collapse
Yeah :-/
Probably just going to wind up taking it back for a new one.

Related

1X only!! Not even 3G!!

I have the phone setting on CDMA + EvDo/LTE and 1 have tried changing the setting to CDMA to try to get 3G and there is no way it will go Omfg 3G.. What's going on???
Confirmed with tech support, there's a nationwide outage with 4g data and they are working it with the highest priority, the tech said. Ah the costs of new technology. Always will have issues at start.
Having the same issues. Had 4G last night....Nothing today...not even 3G
Mine just came back online.
Well, I have 3G now....After draining 25% battery....
Go into and out of airplane mode, 4G should be back online now (it is for me).
Confirmed back up in MD.
Sent from my ADR6400L using XDA App
Yup, seems back up in FL
Back up in central Ohio
Back up in VA.
Back up MA
Dead during lunch but back up and running here in Atlanta
All good in tampa
sent from my Tbolt.
1x in San Diego
Still down in Eastern PA.
I got 3G back.. was on 1X and sometimes nothing... Customer service said it was the 'weather' lmao... I told them I have been with VZW for almost 10 years and 'weather' never effected my data signal.
Haven't seen 4G since yesterday.
-Lil'
Back up MA?? What is that???
dannycarrasco8708 said:
Back up MA?? What is that???
Click to expand...
Click to collapse
MA - Maine.
It's working again in Cleveland. Has been bouncing all over the place for me.
Mustang02 said:
MA - Maine.
It's working again in Cleveland. Has been bouncing all over the place for me.
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Click to collapse
MA is Massachusetts actually. ME is Maine. Not sure if this whole topic is only about the 4g outage or if all 3g went out for people too, but Maine doesn't have any 4G at present, MA does.
ben7337 said:
MA is Massachusetts actually. ME is Maine. Not sure if this whole topic is only about the 4g outage or if all 3g went out for people too, but Maine doesn't have any 4G at present, MA does.
Click to expand...
Click to collapse
I meant Mass....not idea why I put Maine. Nobody lives there.
Back up in NY

Boston area 4g outage

Okay, starting this morning my 4g will connect (says ip address and connected to sprint) yet will not pull down any data. That includes no webpages or if I try speedtest it hangs at testing ping. Zero data. I'm currently using warm rom with stock kernel for the past few weeks. Definitely not a 4g service issue as someone with an Evo 4g was able to pull data with no problem standing next to me today. Tried wiping all and flashing the latest warm rom to no avail. Any ideas? Anything else I should try?
Thank you for any help you can offer!
I have no data also. Never rooted and with the original stock firmware (so if I want to root) and the most recent PRL. I am in Boston if that matters. 3g works just fine.
skelotic said:
I have no data also. Never rooted and with the original stock firmware (so if I want to root) and the most recent PRL. I am in Boston if that matters. 3g works just fine.
Click to expand...
Click to collapse
Thank you that makes me feel a little better as I am in the Boston area as well. Really strange though that someone with an original evo was able to down 4g data today. I might give sprint a call to check on any outages.
Talking to sprint now and they say NO network outages in Boston area. Strange.
I had this issue in the morning a day or two ago but it went away after an hour or so. Problem returned this morning and have had to use 3G since then because Wimax isn't working.
I'm on the latest Warm nightly and too am in Boston. Sounds like it's specific to Boston.
Gadget Man 007 said:
I had this issue in the morning a day or two ago but it went away after an hour or so. Problem returned this morning and have had to use 3G since then because Wimax isn't working.
I'm on the latest Warm nightly and too am in Boston. Sounds like it's specific to Boston.
Click to expand...
Click to collapse
At work now, south of Boston. Same issue.
funny because i'm also in Boston with no data! called sprint and they told me there's no outage in my area! been like this since yesterday morning. they're making me take it to a store today. pain because i just unrooted and put S back on!
anth75 said:
funny because i'm also in Boston with no data! called sprint and they told me there's no outage in my area! been like this since yesterday morning. they're making me take it to a store today. pain because i just unrooted and put S back on!
Click to expand...
Click to collapse
Let us know what they tell you at the store. Hard to believe that this many of us are experiencing the exact same issue and its not on sprints end. Lol I forget how slow 3g can be as most of my travels are normally covered with 4g. Hope its back online soon. Anyone else in the Boston area that wants to chime in?
Sent from my PG86100 using XDA App
Just got back and what they told me is they disconnected wimax and it could be this way for a few weeks! They are gonna be testing LTE and just keep it on 3G. Thanks for the heads up sprint!
WTF?! That's BS.
If it's not back by the end of the weekend, I'm writing a letter.
4g Still broken in Boston area. Many reports....when a phone is mentioned it is the Evo 3d. Was there an over the air update yesterday?
An OTA should not affect it since I haven't upgraded since the first one. Also, people that I know who have the Evo 4G can use data just fine.
Dose everyone with the issue have the evo 3d or is it whit all phone, because sure seems like the ones with the issue are evo 3d users
as well as everyone should! this is BS!! i am more mad that i called CS 3x and they kept telling me there's no outtages in my area! how could they not know about something as major as this????? I had to go outta my way to a local store for them to tell me this crap??? my cousin called to complain and they hung up on him! called back to speak to a manager and they just kept him on hold! kinda missing T-Mo right now!!!!
---------- Post added at 03:18 PM ---------- Previous post was at 03:17 PM ----------
TopChoice said:
Dose everyone with the issue have the evo 3d or is it whit all phone, because sure seems like the ones with the issue are evo 3d users
Click to expand...
Click to collapse
not just Evos. doing on my cousins phone too(not sure what he has but its def not an evo)
TopChoice said:
Dose everyone with the issue have the evo 3d or is it whit all phone, because sure seems like the ones with the issue are evo 3d users
Click to expand...
Click to collapse
Wow, glad I found this thread! I got the same problem on Nexus S 4G located near Norwood. In my case, I just got a replacement phone yesterday. 4G was fine yesterday but today, nothing. I was starting to think I got a defective phone. The worst part is that with 4G enabled, I got a signal so it doesn't even try to fall back to 3G. I just checked Settings > About phone > Status > Mobile network state says Disconnected when 4G is turned on.
I can only get 4G service while at work so if they've disabled it, I'm gonna be mad!
TransWarp said:
Wow, glad I found this thread! I got the same problem on Nexus S 4G located near Norwood. In my case, I just got a replacement phone yesterday. 4G was fine yesterday but today, nothing. I was starting to think I got a defective phone. The worst part is that with 4G enabled, I got a signal so it doesn't even try to fall back to 3G. I just checked Settings > Status > Mobile network state says Disconnected when 4G is turned on.
I can only get 4G service while at work so if they've disabled it, I'm gonna be mad!
Click to expand...
Click to collapse
that is also what my cousin has(Nexus S 4G) so its def not just the evo 3Ds...
No data here as well in beverly ma. It shows as connected but no data flow.
I now have a new phone, epic touch 3g
Pong
uhupong said:
No data here as well in beverly ma. It shows as connected but no data flow.
I now have a new phone, epic touch 3g
Pong
Click to expand...
Click to collapse
it amazes me that sprint has no clue as to what is going on! i had another buddy just call and they told him theres no outtages in boston!!! WTF do you call this then??? so frustrating!
I call it testing....if they are testing LTE then be happy. Sucks its your town but hey sacrifice isn't cheap
Sent from my EVO3D(overclocked) via XDA App
southern87 said:
I call it testing....if they are testing LTE then be happy. Sucks its your town but hey sacrifice isn't cheap
Sent from my EVO3D(overclocked) via XDA App
Click to expand...
Click to collapse
can't speak for everyone else but i don't mind at all. Just don't like the fact that Sprint has no idea whats going on and sending people to local stores to me is BS! they should be more informed of something this major going on and not making everyone think there phones are junk! all they have to do is inform their customers of the testing and to put their phone on 3G! i had no idea of that and had no data till i went to the local store today and they told me to put it on 3G.

No Data in Dallas works fine on non lte phone

Today I lost all data. Sprint says it is because they are updating their towers. Should I have this problem all over Dallas? My wifes phone works fine. Spent an hour with tech no luck. I went to the Sprint store and they just said people have been coming in all day.
My two friends with the same phone have no issues and one other with a rooted phone has issues. I hope I didn't lose data because I rooted my phone.
Any one else having these issues?
You can be certain that it isn't the rooting itself that would cause your data issue. Try going into your settings>Mobile Network: and where it says "Network Mode" select it and choose "CDMA Only" and see if you can connect then. With network vision being so close I would image alot of strange things are going on in those areas (im in the atlanta market but havent experience and problems). And one guess I have is since data is fine on a non LTE-device, it's almost CERTAINLY a tower work kind of error. Our phones (lte phones) have different PRL's than non LTE phones so our phones choose what towers to connect to , and how to connect to them, differently. I'm sure this will be remedied extremely soon. probably fine by the time you wake up in the morning.
Im in Grapevine/colleyville and I frequently loose data for a sec, but not long periods of time. It's cause of the lte roll out. Should be all good on july 15th
Thanks guys, puts my mind at ease. Can't wait til it's here.
Live in Dallas work in grapevine, same issues. Hoping 15th roll out solves everything, luckily I'm on WiFi at home and work so its not overly unbearable. Grapevine however I have trouble with text sometimes.
Sent from my EVO using xda premium
Im actually having the same issue here in Houston. If network mode is set to LTE/CDMA, i get no data. Still shows 3G, but the arrows that show receive/transmit show the transmit arrow solid. Where if I change my network mode to CDMA only, data works fine.
So HOPEFULLY it is as suggested, tower work due to Network Vision. Fingers crossed!
Yeah I have the same problem . I loose data complety . Sprint said it should work. I don't know if its the phone prl or the towers . I also heard a few people say it was happening to people with rooted phones but I really don't know . I live in fort worth and loose data 20 plus times a day .
Sent from my EVO using xda premium
I wish my data was turning off and on...I have none at all. So werid. It was supposed to be fixed by today according to tech support at sprint. After another hour on the phone ...no dice.
jbejarano said:
Im actually having the same issue here in Houston. If network mode is set to LTE/CDMA, i get no data. Still shows 3G, but the arrows that show receive/transmit show the transmit arrow solid. Where if I change my network mode to CDMA only, data works fine.
So HOPEFULLY it is as suggested, tower work due to Network Vision. Fingers crossed!
Click to expand...
Click to collapse
When I change my data to CDMA only I dont even get the 3g icon and sill no data.
parmend said:
Yeah I have the same problem . I loose data complety . Sprint said it should work. I don't know if its the phone prl or the towers . I also heard a few people say it was happening to people with rooted phones but I really don't know . I live in fort worth and loose data 20 plus times a day .
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Same issue in Austin. The CS rep I'm talking to speculates it might be tied to the storms in the NE/midwest.
I'm also getting errors updating my PRL and profile.
On hold with tech support right now. Once I'm done, I'll try setting my network mode to CDMA only and see if that helps.
Well today i had no signal and everyone i know had no signal we all have sprint. Sprint said as we speak they were working on the vision project for the towers for lte and from what i read online today was they day they were working in my area. The plan for lte was to start with the small towns around Chicago and then chicago last so people in Chicago could pick up signals from near by areas until the towers in Chicago get updated. Theres more cell towers in chicago alone then the rest of illinois combined so this make perfect since. I'm from Rockford Illinois and i have horrible 3g speeds. Hoping they flip this lte switch soon.
Sent from my EVO using XDA Premium App
Things are working for me again. Sprint tech guy had me dial ##72786# and input the password 033322. From their, he had me hit menu and reset.
The phone rebooted and reactivated. Then I updated my profile and prl. Those failed the first few times, but they worked when I set the network mode to cdma only. Switched back to cdma/lte and everything's back to normal.
The tech did confirm that we were feeling echoes of the network disruption (due to a storm) in the northeast.
I live in Richardson and work in Plano. No 3G issues anywhere for me. Including going into downtown Dallas yesterday and today.
zisix said:
I live in Richardson and work in Plano. No 3G issues anywhere for me. Including going into downtown Dallas yesterday and today.
Click to expand...
Click to collapse
Are you rooted?
Sent from my EVO using xda premium
Titanium back up, Nandroid and problem solved.
Live in McKinney, was in Dallas earlier today and lost all data. Yes, I am rooted. Where I live though, towers have been up and down the last two weeks and it's getting aggravating.
rkjg24 said:
Live in McKinney, was in Dallas earlier today and lost all data. Yes, I am rooted. Where I live though, towers have been up and down the last two weeks and it's getting aggravating.
Click to expand...
Click to collapse
Yeah the phone is almost unusable. I don't know if its the phone or the work on the towers. I've tried the cdma only option and its still a no go .
Sent from my EVO using xda premium
Mine fixed on it's own last night. So I guess it's random rooted our not.
Sent from my eVo LTE
parmend said:
Are you rooted?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Yes. Not HTCDev or S-Off though.
shockwaveaz said:
Today I lost all data. Sprint says it is because they are updating their towers. Should I have this problem all over Dallas? My wifes phone works fine. Spent an hour with tech no luck. I went to the Sprint store and they just said people have been coming in all day.
My two friends with the same phone have no issues and one other with a rooted phone has issues. I hope I didn't lose data because I rooted my phone.
Any one else having these issues?
Click to expand...
Click to collapse
Mine did that the first night I had it for a few ours. Had no signal at all. Went to bed and in am it was back to normal. Is your roaming on? Turn it on once and see if you get a signal and data. I was able to when I had no signal with sprint only on
rockin my EVO 4G LTE

Why am I not getting 4G LTE?

Well, I have the Sprint Version and im in Dallas, whydo i stil lonly see 3g (SLOOOOW).
I have gone back to stock and unrooted, done the updates to LF9 etc, what the hell is wrong?
Thanks
BD
you went into Settings under networks and checked "CDMA+LTE" ?
yahknow1 said:
you went into Settings under networks and checked "CDMA+LTE" ?
Click to expand...
Click to collapse
yes
Sprint's LTE coverage is extremely poor right now. There are numerous threads where people share whether they get 4G or not and so far most people don't get it even if they live in an area where they are SUPPOSED to get it.
bdf said:
Well, I have the Sprint Version and im in Dallas, whydo i stil lonly see 3g (SLOOOOW).
I have gone back to stock and unrooted, done the updates to LF9 etc, what the hell is wrong?
Thanks
BD
Click to expand...
Click to collapse
did you ever have 4g available at any point or did it just stop working?
Sprint has terrible coverage in Dallas.
I of course used to get regular 4g on my Epic Touch etc. I have never seen LTE on this, dont even know what the indicator looks like.
I live in Arlington, work in Dallas. I have nto seen it anywhere, or anywhere in between, on any of the OTAs.
I guess ill try to go back to stock (anyone have this link to ODIN?) and call Sprint.

Can't connect to data in LTE/CDMA mode

For some reason, I can't connect to data anymore in LTE/CDMA mode. I recently went back to visit my folks in the Bay Area and was in a fringe area where LTE was active. I tried putting the phone into LTE mode only to try to maintain the connection, but have since changed back to the default setting.
Now I can only connect to data when I set the data mode to CDMA Mode only. I tried updating profile, PRL, wiping caches, and even restoring an old back up with no luck. Anyone ever have this problem?
The 3G icon is on in LTE/CDMA mode, but I can't open any webpages.
My wife's iPhone 4s connects just fine in the same areas.
they are working on your towers
is not an issue with your phone
I've been driving around all over the bay area today and it still won't connect unless its in CDMA only mode. Doubt its a tower issue. I'm driving back down to LA today so I'll know for sure.
Again, I'm only trying to connect to 3G but want to leave the mobile settings on LTE/CDMA mode since LTE is stating to pop up at home.
flex360 said:
they are working on your towers
is not an issue with your phone
Click to expand...
Click to collapse
That's the biggest bunch of Sprint crap i ever heard. I was talking with Sprint today for over an hour and a half about this bull crap. a couple days ago i got a error 67 code on my HTC EVO (og, i went back to it because of this issue). Yesterday I switched back to my EVO LTE. I still got the error code. They said to wait for an hour for it to get its mobile network. I waited all night and still nothing. this morning. i contacted Sprint. The lady tried for over an hour, resetting everything known to man kind
we did the ##3282# and reset everything. We Changed and reste everything on the phone. activated my old EVO and back to the new EVO and still nothing.
I am sick of Sprint saying this is a tower issue. If by some miracle it is, disable the towers LTE until you are done with everything. I know this isn't effecting everyone but your pissing a lot of people off with this crap. At least just replace the phones that are not working.
anyone know what CDMA HDR stands for?
If you're referring to eHRPD, it stands for Evolved High Rate Packet Data, I believe.
Sent using my HTC EVO LTE and a magic wand
FinZ28 said:
If you're referring to eHRPD, it stands for Evolved High Rate Packet Data, I believe.
Sent using my HTC EVO LTE and a magic wand
Click to expand...
Click to collapse
Yep. It is basically the same as 3g, but allows for a smooth transition from 3g to lte as you gain and lose lte signal.
Word is we see this before they upgrade to lte.
I'm having a lot of 3g problems but definitely not tower related.
Sent from my EVO using xda app-developers app
Ph33zy said:
For some reason, I can't connect to data anymore in LTE/CDMA mode. I recently went back to visit my folks in the Bay Area and was in a fringe area where LTE was active. I tried putting the phone into LTE mode only to try to maintain the connection, but have since changed back to the default setting.
Now I can only connect to data when I set the data mode to CDMA Mode only. I tried updating profile, PRL, wiping caches, and even restoring an old back up with no luck. Anyone ever have this problem?
The 3G icon is on in LTE/CDMA mode, but I can't open any webpages.
My wife's iPhone 4s connects just fine in the same areas.
Click to expand...
Click to collapse
try doing the ##72786# on your phone pad and put in your MSL (if you don't know your msl call sprint or download msl reader from play store) after you do that press menu than reset... phone will reboot and it will go through the handsfree activation and that will get your data back... let us know if it works...
HTC EVO LTE
luisrod03 said:
try doing the ##72786# on your phone pad and put in your MSL (if you don't know your msl call sprint or download msl reader from play store) after you do that press menu than reset... phone will reboot and it will go through the handsfree activation and that will get your data back... let us know if it works...
HTC EVO LTE
Click to expand...
Click to collapse
Tried this at the time and it didn't work. Now that I'm back down south, it works again. Maybe Flex was right about the towers being worked on...
Ph33zy said:
Tried this at the time and it didn't work. Now that I'm back down south, it works again. Maybe Flex was right about the towers being worked on...
Click to expand...
Click to collapse
Probably your towers are down...have you try updating your profile via wifi?
HTC EVO LTE
luisrod03 said:
Probably your towers are down...have you try updating your profile via wifi?
HTC EVO LTE
Click to expand...
Click to collapse
I don't think my tower was down. My 3G worked perfectly at the time when my phone was set to CDMA mode only vs LTE/CDMA mode. Likewise, the wife's iPhone 4s worked at the time as well.
Now that I'm no longer in the Bay Area and back down in LA, 3G seems to work normally again on LTE/CDMA mode.
Ph33zy said:
I don't think my tower was down. My 3G worked perfectly at the time when my phone was set to CDMA mode only vs LTE/CDMA mode. Likewise, the wife's iPhone 4s worked at the time as well.
Now that I'm no longer in the Bay Area and back down in LA, 3G seems to work normally again on LTE/CDMA mode.
Click to expand...
Click to collapse
If you are still having problems see this page....
http://forum.xda-developers.com/showthread.php?p=34760878#post34760878
i'm having this same exact issue now. I had to replace my EVO due to a brick .. the replacement doesnt get mobile data when LTE/CDMA is selected ... i have to select CDMA only. My home area doesnt have LTE yet, but parts of Nashville do have unofficial LTE ... not sure that it matters ..
just curious if anyone ever figured out for sure what it is ... if its tower issues i'm not sure why that would affect the LTE/CDMA mode ... also the timing is quite miraculous that a new phone is received and that same day the towers all of a sudden have issues ...
is this something that can be fixed by Sprint on their side or am i truly stuck with just CDMA only mode?
My problem just went away after awhile. Maybe people were right about towers being upgraded...
I had the same problem once. Solved it by flashing (then) latest radios. I did same troubleshooting steps as you, update PRL, profile, etc. Nothing helped. Flashing radios solved the problem.
hrm .. guess i'll go snatch the latest radios to just be sure ...
FYI .. i updated the radios by using captain throwbacks 3.16 firmware update zip ...
fixed the issue. So i guess it was radio related.
Cherokee4Life said:
If you are still having problems see this page....
http://forum.xda-developers.com/showthread.php?p=34760878#post34760878
Click to expand...
Click to collapse
Awesome! Thanks for saving me the frustration of bringing it in for service. The only downside is losing all the info.
Sent from under your bed...
I take that back. I've been sick lately and havent left the house in days. Just got back out today and sure enough I still have the problem. I'm going to take it to the Sprint store in the next few days and have them scratch their heads over it.
I had the same problem. Our would be fixed for a couple hours then data would drop again. Had to get a replacement from asurion. Update if they get yours figured out
Sent from my EVO using Tapatalk 2
I've dealt with folks on the phone now twice and they are saying it was due to some software update. Which has to be complete garbage ... why would Sprint do this? it makes no sense.

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