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Every now and then when I activate the screen to unlock my Rezound I get a blue screen. Sometimes it's a split screen and others it's the whole screen. It flickers back and forth between the unlock screen and the blue screen.
Sometimes after maybe 15 seconds it just goes back to normal. Other times if I turn the screen off, it will turn back on just fine.
Has anyone else had this issue? What was the solution?
Here's a video I made of it happening. Sorry it's sideways I had to use my DInc
http://youtu.be/YHuhUiUGgKg
return it asap. my friends does the same thing but she's a dumbass and won't let me swap it out for her at the store because she's lazy lol
Sent from my ADR6425LVW using XDA App
Had a similar problem with my DInc. Didn't deal with it early, and it came to be a real problem. Take it back ASAP.
I have that problem too once in a while, not that big of a deal yet.
couchmonkey said:
I have that problem too once in a while, not that big of a deal yet.
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Click to collapse
Not that big of a deal lol? Don't even know what to say about that.
Wow, that is messed up.
Sent from my ADR6425LVW using Tapatalk
Have you tried a factory reset? I would guess that is a software bug.
Sent from my Rezound using Tapatalk
Just got my Rezound last week and just experienced this blue screen exactly how you described, any ideas why this happens? I pretty sure i'm going to exchange it for a new one but just wondering what the cause is...
Does anyone know if this is a hardware issue or a software issue? I've had it happen three times now, and I'm wondering if I should call VZW for a replacement before it's too late and I have to settle for a refurb POS.
jayochs said:
return it asap. my friends does the same thing but she's a dumbass and won't let me swap it out for her at the store because she's lazy lol
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
So wait, if we work at the store, we could just swap our **** out whenever **** happens, instead of waiting 3 days for a refurb?
Damn, makes me hope I get the job even more now, lol
nah lol my store has a 2 week return policy..if it's a defective unit, we swap it out for them, and send the defective one right back to verizon.
My first one did that too occasionally... About 5 times in the second month of owning it... And then one day the screen just never turned back on.
Return it.
I would take that back. As many have said, it could lead to more serious problems down the line. Give the Verizon rep a link to your youtube video.
Sent from my Htc Rezound
Follow me on twitter @lmrtech
I called them this morning and they are sending me a new one out. I hope it doesn't cause an issue that I unlocked it. I'm going to flash back to gb and relock it, but I guess I should have waited.
Sent from my ADR6425LVW using Tapatalk 2
I thought this had something to do with the ROM. i remember i have seen it before... i think it was on my Dinc as soon as sense 3.0 roms came out and eventually it got worked out so i think it is just a bug.
It did it the first time with me on stock gb. But it has happened twice since then on nils business.
Sent from my ADR6425LVW using Tapatalk 2
I just bought one used but looks brand new cosmetically and I've had it less than 24 hours it's happened 4 or 5 times already. So I'm sending it back. As for a cause only thing that comes to mind is maybe it's the result of somebody overclocking the piss outta it and now the GPU is permanently damaged, although some people in other forums claim the same thing has happened to brand new phones as well so who knows...
Merdoc81 said:
I just bought one used but looks brand new cosmetically and I've had it less than 24 hours it's happened 4 or 5 times already. So I'm sending it back. As for a cause only thing that comes to mind is maybe it's the result of somebody overclocking the piss outta it and now the GPU is permanently damaged, although some people in other forums claim the same thing has happened to brand new phones as well so who knows...
Click to expand...
Click to collapse
hmm, never overclocked my rezound and I get it occasionally. There were a couple of stock ics kernels that had this problem pretty severely. I would update it first and see if that resolves it.
nrfitchett4 said:
hmm, never overclocked my rezound and I get it occasionally. There were a couple of stock ics kernels that had this problem pretty severely. I would update it first and see if that resolves it.
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Click to collapse
It's still on GB but I'll try that.. Do you happen to know what the latest stock GB software number is? Mine is on 2.01.605.11 I don't have a sim card at the moment so I can't check if it's fully updated till I get one. Thanks
Merdoc81 said:
I'll try that.. Do you happen to know what the latest stock GB software number? Mine is on 2.01.605.11 I don't have a sim card at the moment so I can't check if it's fully updated till I get one. Thanks
Click to expand...
Click to collapse
dev section should have all the stock roms, I would probably flash the newest GB stock ROM, RUU would be best to make sure it isn't a software problem.
So I flashed back into gb with the latest GB RUU it finished fine but... afterwords I entered Hboot and bam it turned off, Never to be awakened again. I have 2 batteries I tried and nothing tried adb reboot, still nothing. So I called vzw and I'm getting a "replacement". This will be my third rezound lets hope it works fine. anyone else have any stories for me while I wait for my phone to arrive?...
No, first phone works great right out of the box.
Via my HTC Rezound
Never had a single problem but maybe because mine was made in September which was likely one of the first productions
Proximity Sensor Died
Had my Rez for around 4 months. Noticed in the last week or so that the screen never shut off during a call. Rolled back to the latest GB RUU and relocked the phone. Tested again and still a no go.
Spoke with Verizon and they sent out a replacement. This one has another issue with the proximity sensor. Right after I dial, the screen goes black. Have to keep hitting the power button to wake the screen when I take it away from my head. Unless I have the phone tilted toward a light, the proximity sensor turns the screen off during calls. This one also has pink buttons.
Guess I'll be getting back with Verizon shortly...
You did check to make sure the sensor is not blocked right?
Blow it with some canned air. Lint gets in the way all the time.
Via my HTC Rezound
krelvinaz said:
You did check to make sure the sensor is not blocked right?
Blow it with some canned air. Lint gets in the way all the time.
Via my HTC Rezound
Click to expand...
Click to collapse
One of mine had that problem too so I doubt it's because of lint. I'm on my 4th Rezound now!
DrGlitchyPhD said:
So I flashed back into gb with the latest GB RUU it finished fine but... afterwords I entered Hboot and bam it turned off, Never to be awakened again. I have 2 batteries I tried and nothing tried adb reboot, still nothing. So I called vzw and I'm getting a "replacement". This will be my third rezound lets hope it works fine. anyone else have any stories for me while I wait for my phone to arrive?...
Click to expand...
Click to collapse
Pretty much the exact same thing happened to me with my original Rezound as I was trying to prepare it to send back to Verizon. Originally the screen just died, so I was using fastboot to restore to its original ROM and recovery, and somewhere along the process the Rezound just decided to die completely. Charge LED never illuminated again, and I couldn't get it to turn on at all after that. Oh well, it was on its way back to Verizon anyways.
First phone purchased on Cyber Monday, sent out December 15th when it came back in stock on AmazonWireless. It was January or February when the USB port just gave out, no charging or data flow at all. Had to get a CLN. Both with pink keys and light leak on the bottom >.<
im on my first, soon to be second. the big crack ive had for a month now is getting on my nerves. time to call up the insurance....
Still my first.
Sent from my ADR6425LVW
I Am Marino said:
Still my first.
Sent from my ADR6425LVW
Click to expand...
Click to collapse
Same here, jeez what the hell you guys do to your phones?
So it turns out my rezound is some type of vampire. it wouldnt turn on even to hboot so the battery was out while I was at work. I jokingly put the battery in and it booted to hboot. I'm still gonna get a replacement though. I just don't get what would cause it to not boot for a day.
Sent from my Transformer TF101 using XDA Premium HD app
I'm still on my first rezound with no problems!
Po1soNNN said:
Same here, jeez what the hell you guys do to your phones?
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Click to collapse
My first one was detective out of the box. My back button barely had any light.
Sent from my Transformer TF101 using XDA Premium HD app
AshtonTS said:
One of mine had that problem too so I doubt it's because of lint. I'm on my 4th Rezound now!
Click to expand...
Click to collapse
Did you try blowing it out? Otherwise, you wouldn't know. HTC phones are notorious for this.
Po1soNNN said:
Same here, jeez what the hell you guys do to your phones?
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Click to collapse
got me. Still on my first, gets a little warmer than I would like (130) but hate to replace it just to get a phone with new problems.
DrGlitchyPhD said:
So it turns out my rezound is some type of vampire. it wouldnt turn on even to hboot so the battery was out while I was at work. I jokingly put the battery in and it booted to hboot. I'm still gonna get a replacement though. I just don't get what would cause it to not boot for a day.
Sent from my Transformer TF101 using XDA Premium HD app
Click to expand...
Click to collapse
Sure it wasn't something you did? Considering it happened while flashing things.
DrGlitchyPhD said:
My first one was detective out of the box. My back button barely had any light.
Sent from my Transformer TF101 using XDA Premium HD app
Click to expand...
Click to collapse
Holmes or Watson?
nrfitchett4 said:
Did you try blowing it out? Otherwise, you wouldn't know. HTC phones are notorious for this.
got me. Still on my first, gets a little warmer than I would like (130) but hate to replace it just to get a phone with new problems.
Sure it wasn't something you did? Considering it happened while flashing things.
Holmes or Watson?
Click to expand...
Click to collapse
Lol defective* and even it was something I did I don't what would cause it to come back to life 15 hours with the battery out.
Sent from my Transformer TF101 using XDA Premium HD app
Here's my sad story. I spent a good 3 - 4 days getting my rezound working on CleanROM. It was not easy; re locking, downgrading the main very files, wiping, flashing Ruu, wiping again, flashing CleanROM, and so forth.
The next day I was charging it, and noticed it was hot at the plug (USB port) I re plugged in the charger and the heat was gone, as was the charge. Long story short, the USB port was fried. I called Verizon and they sent me a new one.
I was just about to start rooting it when I noticed the touch screen was not responsive in one area (an inch above the bottom of the phone).
It was at this point my wife ask when I would just stop with this phone and get an iPhone, b/c it just works. I won't go into the fight that ensued :-$.
So after proving to big red that it was not due to an application I installed, they agreed to send me a new new one (which I'm writing to you on now)
So far, so good. Fingers crossed.
I'll probably try rooting this guy tomorrow. Wish me luck .
-A_Bug
Sent proudly from my ADR6425LVW using XDA
I am expecting my 4th Rezound in a little over two weeks. Each one was not able to lock onto a 3G signal not to mention 4G. And after the 3rd Rezound they sent me a Razr Maxx with the same issue, did not like the Maxx any way. They and I are scratching our heads on how unlucky it has been. Before you say anything, yes all setting were correct, I even stop using custom roms and either way 4 phones with signal issues yet my ole Fassy still locks onto a 3g.
Jimi Mack said:
I am expecting my 4th Rezound in a little over two weeks. Each one was not able to lock onto a 3G signal not to mention 4G. And after the 3rd Rezound they sent me a Razr Maxx with the same issue, did not like the Maxx any way. They and I are scratching our heads on how unlucky it has been. Before you say anything, yes all setting were correct, I even stop using custom roms and either way 4 phones with signal issues yet my ole Fassy still locks onto a 3g.
Click to expand...
Click to collapse
You sure it's not a bad SIM card? That would explain having the issue across two different phones.
Sent from my ADR6425LVW using xda premium
My 2nd, the first had some bad screen tearing so I went and exchanged it, have been using this one for a couple of months now
Sent from my ADR6425LVW using xda premium
My Atrix start rebooting itself every 10 to 20 min. It doesnt matter what i tried to resolved. I have returned to stock, used cm 7.2 stable and other rooms and the cellphone keeps rebooting itself no matter what.
I did a fast search and I found many threads about this in the last couple months, so not old threads seems like everyone is having this issue recently and no solution yet. Many people mentioned is a problem with the radio, others say it is the sim card, or hardware problems but it is really weird that so many people is having this problem recently, isnt it?
My cellphone is exactly one year older so no more warranty for me, either way I have it unlock so i guess I voided my warranty since then. has anyone trying to contact Motorola about it or A&T, for me it is a really big deal, specially looking all the people that is having the same problem.
I will really appreciate if any of our wonderful devs here in xda have an idea of what this problem can be and how to solve it, I mean really solve it.
I had to flash a uk radio on mine to fix the mess. Sucks cause battery life is worse on the radio I'm on but better to have bad batt life than reboots all the time
Some people had random reboots caused by a faulty SIM card; it's an easy and simple thing to try and see if it solves your issue. Usually if you just walk in a store and ask, your carrier will replace your SIM card for free.
New sim card fixed my reboot problem. The AT&T store was skeptical, but they replaced it anyway... and it worked! I had the same problem with an HTC Aria, and changing the sim card fixed it. Interestingly, the Aria still randomly reboots without a sim card, but once the new sim is installed - no problem. Go figure! Since my stock ATRIX 4G won't work without a sim card, I can't try that scenario.
Sent from my MB860 using xda app-developers app
Turl knows everything!
Atrix_Owner said:
Turl knows everything!
Click to expand...
Click to collapse
For someone who tells everyone that wants to listen or not how much you hate the Atrix (lol at username), you sure spend a lot of time here. It's pretty sad.
OSNPA said:
For someone who tells everyone that wants to listen or not how much you hate the Atrix (lol at username), you sure spend a lot of time here. It's pretty sad.
Click to expand...
Click to collapse
OSNAP!
See what I did there?
yar2 said:
New sim card fixed my reboot problem. The AT&T store was skeptical, but they replaced it anyway... and it worked! I had the same problem with an HTC Aria, and changing the sim card fixed it. Interestingly, the Aria still randomly reboots without a sim card, but once the new sim is installed - no problem. Go figure! Since my stock ATRIX 4G won't work without a sim card, I can't try that scenario.
Sent from my MB860 using xda app-developers app
Click to expand...
Click to collapse
mmm I really was skeptical to try a new sim card mainly because i tried my atrix without the sim and keeps rebooting so I though that sim card couldnt be the problem, but I will try hoping that helps.
Logic will tell us that if atrix keep rebooting without sim card this wouldnt be the problem, right? So how is possible that a new sim card would be able to fix this problem (well maybe) but you still have it without sim card?
Thanks a lot for your replies.
ok I tried with a new sim card and I am still having the reboots, so the sim card is not the problem and never was. So any other recomendation on how to solve this issue? I can't belive that some many are having this problem, according to what i read, and we dotn hear anything from Motorola.
Check if it reboots when you keep it cool, try leaving it in a fridge. It's a common symptom of bga solder balls coming apart when things get hot and expand.
Sent from my MB860 using Tapatalk 2
I wouldn't be surprised if this phone blows up in my pocket one day.
Atrix_Owner said:
I wouldn't be surprised if this phone blows up in my pocket one day.
Click to expand...
Click to collapse
Seriously, stop whining on every thread. If you have nothing constructive to say, stfu. Are you this whingy in real life? Keep it up and you will never get a chance to contribute to the gene pool.
You got a dud unit, sucks for you, get a grip!
PS. If you just need a hug and sympathy, here you go, /group: hug hug kissy kissy/. We all feel for you. Better now?
PPS. It sounds like you have a CPU that is heat damaged, probably from some unfortunate flash or just bad luck. If you can't afford a new phone, buy one with a broken screen for peanuts and swap the motherboard. The Atrix is probably the easiest phone to pull apart and service that there is. (iFixit has a step by step tear down) Actually, that's the great unsung feature of this phone, it's so damn easy to work on.
Sent from my MB860 using Tapatalk 2
consolation said:
Seriously, stop whining on every thread. If you have nothing constructive to say, stfu. Are you this whingy in real life? Keep it up and you will never get a chance to contribute to the gene pool.
You got a dud unit, sucks for you, get a grip!
PS. If you just need a hug and sympathy, here you go, /group: hug hug kissy kissy/. We all feel for you. Better now?
PPS. It sounds like you have a CPU that is heat damaged, probably from some unfortunate flash or just bad luck. If you can't afford a new phone, buy one with a broken screen for peanuts and swap the motherboard. The Atrix is probably the easiest phone to pull apart and service that there is. (iFixit has a step by step tear down) Actually, that's the great unsung feature of this phone, it's so damn easy to work on.
Sent from my MB860 using Tapatalk 2
Click to expand...
Click to collapse
It seems I have hurt your feelings, I apologize.
Atrix_Owner said:
It seems I have hurt your feelings, I apologize.
Click to expand...
Click to collapse
No. He/she as well as myself are tired of looking for new news about our atrix but constantly read your emo posts.
Sent from my MB860 using xda premium
Weren't some applications causing this issue as well?
I think it was Facebook.
I had the random reboot issue while using the device without a sim card. Putting a sim card in solved it. Still puzzled as to why it does that with out a sim card.
If the SIM didn't fix it, I would start looking at apps. That's something that nobody seems to realize, that apps can cause wonky issues just as bad as hardware, kernel, OS, etc... If you want to track it down, I would start with a fresh ROM-of-your-choice install and slowly add your apps to see which one is causing the issue.
@Atrix-Owner - hijacking a legitimate thread to spit your poison is pointless and juvenile. Grow up and move on - at the very least STFU. That is all. +ignore
If the SIM didn't fix it, I would start looking at apps. That's something that nobody seems to realize, that apps can cause wonky issues just as bad as hardware, kernel, OS, etc... If you want to track it down, I would start with a fresh ROM-of-your-choice install and slowly add your apps to see which one is causing the issue.
Click to expand...
Click to collapse
Sim didnt fix it for me, and I already looked for every application but nothing was running that could cause this. I really think I have the faulty part for heat because the reeboots seem to happen only when the cellphone gets hot. I leave the cell phone resting and it can stay without reboot days, but as soon as I start using any game(shadowgun, engry birds) or applications (surf the web, check videos) that demand the cellphone some kind of power then cellphone will start feeling hot and will reboot.
PPS. It sounds like you have a CPU that is heat damaged, probably from some unfortunate flash or just bad luck. If you can't afford a new phone, buy one with a broken screen for peanuts and swap the motherboard. The Atrix is probably the easiest phone to pull apart and service that there is. (iFixit has a step by step tear down) Actually, that's the great unsung feature of this phone, it's so damn easy to work on.
Click to expand...
Click to collapse
I really was hoping it will be somethig cause by software and not hardware where a hardware fix/replace will be need. I already have another phone, a Razr, but i really like my Atrix and I want it to pass it to my sister or my girlfriend.
in cause I would want to fix it, do you think will be cheaper to buy a broken screen atrix and do the repair as you mentioned or just send my atrix to motorola to be repair or maybe any other rapairshop.
Thanks everyone for your replies.
I was mostly aiming my reply at our resident wailing wall, if you can get moto to fix your phone for you then that seems like the preferred option.
Sent from my MB860 using Tapatalk 2
My atrix wifi stopped working then suddenly started doing random reboots. I reflashed tried everything. Will only stay on for a min or so then rebootes over and over again really annoying!!
Sent from my HTC Vision using Tapatalk
Helo,
my sisters HTC One X+ often went offline and then online. It is like activating the Flyngmode and deactivate it by it self.
If it happens she need to insert her SIM Pin and it is so annoying.
It is just since the last little update 1-2 weeks ago. It is not rooted or something else.
Does anyone have an idea, what i could do?
Greetings.
I've had a similar problem twice. What seems to have helped is removing and reinserting the SIM card. Maybe she dropped her phone and the card got a bit loose.
Sent from my HTC One X+ using xda app-developers app
you better to root it and install custom rom then see if it will happen again
PinguBene said:
Helo,
my sisters HTC One X+ often went offline and then online. It is like activating the Flyngmode and deactivate it by it self.
If it happens she need to insert her SIM Pin and it is so annoying.
It is just since the last little update 1-2 weeks ago. It is not rooted or something else.
Does anyone have an idea, what i could do?
Greetings.
Click to expand...
Click to collapse
It's likely a SIM card problem, just like me. I changed the SIM card and viola, it worked fine. Do try this option out. If that doesn't work, then please quote this and we'll help you out! :fingers-crossed:
Hello,
thank you for your answers. We cleaned her SIM Card and the slot. I hope that this was the problem.
Otherwise we should try to buy an new crad?
To root her HOX+ is not sense full. You never get back the original configuration and she cant flash ROMs by her self.
PinguBene
Hello,
after we cleaned the SIM Card and the slot, it gets a little bit better but the problem is still there. I think we will wait for the next update which maybe fix it.
Thank you all, for your answers.
PinguBene said:
Hello,
after we cleaned the SIM Card and the slot, it gets a little bit better but the problem is still there. I think we will wait for the next update which maybe fix it.
Thank you all, for your answers.
Click to expand...
Click to collapse
It seems to be a problem with the SIM - try another SIM and see if the problem goes, or get the SIM replaced from Service Provider...
No point in unlocking and rooting the device for the heck of it
Addicted2xda said:
try another SIM and see if the problem goes
Click to expand...
Click to collapse
Good idea. We will try it.
Try putting some tape on the back of the SIM card. It will make it fit the slot a little more snugly giving better contact with the connections.
Sent from my HTC One X+ using xda app-developers app
hi. first and foremost. im new to forums and i apologize if this is in the wrong place but any help would be appreciated.
i have a samsung galaxy note sgh-i717. it's at&t but ive been using it on t-mobile. everything was working fine up until earlier this week. i have not done ANY rooting or customizing at all but i keep getting no sim error. this error pops up randomly a couple times a day. i have a micro sim that i cut myself but i have that sim tray thing that holds it in place so im sure it isnt a matter of the sim card sliding out of place. but i just cant figure out why this is happening. can someone,.. anyone,, please help me!??
i had the same problem a few days ago. for my fix it was the radio software needed to be changed. might work for you too.
I had the same problem and reflashed the modem and it worked.
Sent from my SAMSUNG-SGH-I717 using XDA Premium 4 mobile app
Some people have reported luck with just replacing the SIM card and memory card reader. That didn't work for me.
I ended up buying a used motherboard on eBay for about $80 and replaced the entire thing myself. Thankfully the modular construction of the Note makes it really easy - did it in under 1/2 an hour. Problem solved.
The only thing I stupidly forgot to do is pull is backup the internal hard drive... so I ended up having to put the old board back in and pull everything off of it and then switch the new board back again. *sigh*
ufuknut said:
i had the same problem a few days ago. for my fix it was the radio software needed to be changed. might work for you too.
Click to expand...
Click to collapse
how do i go about doing that?
SgtTeabag said:
I had the same problem and reflashed the modem and it worked.
Sent from my SAMSUNG-SGH-I717 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
thanks for replying. how do i go about doing that. is there a guide?