Ever since about May when Verizon pushed an update out, my WiFi functionality has gone completely down the ****ter. I will describe my symptoms to you.
If I connect to a known WiFi network, I can connect to it if I am in the same room. However, the moment I step into a different room I loose my WiFi icon on the status bar and if you go into your WiFi settings it will say "Authentication error". When you tap it to reconnect to it, sometimes it will bring up the password entry page and presume to say "Authentication error", sometimes it will do nothing.
The moment you walk back into the same room again, though, you have to open the WiFi settings but once you do it will connect back and say so at the bottom of the screen.
I have read that lots of people experience this only after a certain Verizon update, like me. I have gone as far as to load the original factory .tar file that Verizon first used, before any OTA updates applied.
There are numerous accounts of this problem relating to my specific model, multiple responses from Verizon reps on the Verizon forums, Samsung responses on there forums, and I have still not seen any kind of actual fix.
Is there some sort of remedy for this? I want to sell this phone soon, but not in this condition.
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I also have a weird issue. I can't connect to any 2.4GHz networks at all. I have no problems connecting to 5GHz networks though.
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It's crazy man. When did it start for you?
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I just noticed a few weeks ago when I tried connecting to someone's wifi and it just wouldn't. I did notice when I first got my phone that the speed on my 2.4GHz network on the phone was very slow, so I just used my 5GHz network. But now it won't even connect to any 2.4GHz networks at all. It sees the networks but just won't connect. It is a verizon refurbished so probably gonna have to unroot, return to stock, call and get another refurbished unit. Just didn't want to go through the hassle of there was a fix for it.
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It's a known issue with the Note 2. I restored my phone back to stock, unrooted, did a factory reset, and still had the issue. So I called verizon and they said it's a known issue that lots of people have called in about. They are sending me a replacement, which I should receive tomorrow. I'd recommend doing the same.
I had to do the same just yesterday, so my replacement should get here in two days.
dja2k
Got my replacement today and connected no problem!
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Man you guys are lucky. I'm wondering if it's a hardware issue.... Maybe my wireless is just ****ed. It really sucks because my warranty is expired and it didn't happen until after that...
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You might be able to add the monthly warranty and swap it out
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Total Equipment Protection I think it's called. Like $10 a month or so
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Related
So I just picked up a Thunderbolt from a local Verizon corporate store. The sales rep told me NOT to use WiFi on my phone because of an issue all Thunderbolts are having. She said once connected to WiFi, it won't be able to switch back to 3G unless you perform a factory reset. It sounds like a load of crap to me, but I'd rather play it safe. Can anyone confirm or deny this out there? Thanks in advance!
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I connect to WiFi all the time. I did have one phone that wouldn't connect to 3G. They ordered me a replacement. The next day it started working again but I already had the replacement so its on its way back to Verizon.
So..yes, load of crap.
ghettomuffin said:
So I just picked up a Thunderbolt from a local Verizon corporate store. The sales rep told me NOT to use WiFi on my phone because of an issue all Thunderbolts are having. She said once connected to WiFi, it won't be able to switch back to 3G unless you perform a factory reset. It sounds like a load of crap to me, but I'd rather play it safe. Can anyone confirm or deny this out there? Thanks in advance!
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Click to expand...
Click to collapse
sounds like someone heard some dumb rumor, and instead of verifying it, assumed it true.
Mine has no problem going back and forth. I don't use 4G here.
Sent from my ADR6400L using XDA App
I do believe i'm having this problem. I came looking for a reason as to why I cant seem to get 3g anymore. I go in and out of my wifi at home throughout the day and lately, for the past 3 days, i can't seem to get any data signal. I have seen 1x occasionally and i have also tried flashing a new rom and kernel to no avail.
EDIT: The factory data reset also didn't work. I haven't done anything to the phone other than rooting it and installing das bamf
EDIT 2: The instructions in http://forum.xda-developers.com/showthread.php?t=1025259 have worked perfectly to restore my data connection.
Ever since around the 4th my 4g has been acting up like crazy. I live in Hollywood so I don't think it's a verizon issue. Has anyone else been having problems? I'm thinking maybe it was from an app update with a glitch in it? My phone is totally stock but I have around 400 apps (I know, too many, I can't help it...) I've gone through all of the app permissions looking for an app that can change my network connections but no luck so far. I know this is kind of a shot in the dark but if anyone else had this happen and figured it out that would be great. I'm open to suggestions.
Sent from my ADR6425LVW using XDA
The My Verizon App was recently updated (and removed the homescreen widget, so I didn't update mine), so that might have something to do with the problem.
Does 3G work fine?
I have been having this same problem, so is a friend on another device. When we switch to 3g, 4g never returns unless airplane mode is cycled.
My my verizon app is up to date but I still have the data widget. I haven't updated the "location agent" one though. I'm not sure about the 3g working...the 4g symbol just comes and goes so fast I don't think the phone has time to switch onto 3g. It doesn't happen 24/7 but when it does it's like a non stop cycle of on and off (like an app struggling to do something)..
Sent from my ADR6425LVW using XDA
So my daughter just recorded a 10 min video on its a small world. Next time I check my phone I have no 3 or 4 g just bars. I don't think anything of it until I'm elsewhere and my wife has 4g and I don't. I cycle my 4g widgetsoid and get service. Screen off and on and no Vs again. Airplane mode, same problem. Finally I put it in airplane, powered it off and did a battery pull. It's fine now.
I've tried turning the phone off, fully restarting it, pulling the battery, and cycling through airplane mode but I haven't tried pulling the battery off after powering down while in airplane mode though (that was a mouthful). Maybe that's the magic combination... I'll give it a shot and see what happens, thanks. I'll post if it helps out or not.
Sent from my ADR6425LVW using XDA
Had the same issue sporadically. Only app I've added since then is Firefox beta but seriously doubt that is to blame.
Actually had this issue this morning for a bit, then resolved on its own.
I have been having the issue of my 4g randomly dropping, 3g not kicking on (just signal bars), and the 4g coming back when it feels like it.
I did a battery pull, cycling the 4g, airplane mode, etc. and still having the same issue.
This started around Verizon's useless upgrade.
Sent from the resounding Rezound
So far so good since I did a battery pull and let my phone fully boot while in airplane mode... Only time will tell..
Sent from my ADR6425LVW using XDA
I haven't had 4g since I rooted....so I am a little worried...
I also have had the worst 4g service the past week or so. I have a htc rezound and live in the suburbs of Detroit, MI. I have tried everything under the sun but cannot get it working. This is obviously a Verizon issue, because it started happening out of nowhere. I didn't download any nee apps or change any system settings. I don't understand why this is happening. I do not want a refurbed phone so I will not send mine in for a replacement. I'm sure that wouldn't even fix the issue. Verizon needs to get to work and figure this out.
akgstone said:
I also have had the worst 4g service the past week or so. I have a htc rezound and live in the suburbs of Detroit, MI. I have tried everything under the sun but cannot get it working. This is obviously a Verizon issue, because it started happening out of nowhere. I didn't download any nee apps or change any system settings. I don't understand why this is happening. I do not want a refurbed phone so I will not send mine in for a replacement. I'm sure that wouldn't even fix the issue. Verizon needs to get to work and figure this out.
Click to expand...
Click to collapse
try preforming a factory reset in bootloader. It has fixed my 4g issues
Check settings
jwp1223 said:
I haven't had 4g since I rooted....so I am a little worried...
Click to expand...
Click to collapse
My 4G is fine and I'm rooted and running a custom ROM (Ineffabilis 1.4).
Have you checked if 4G is enabled in your settings?
(Search for 4G toggle in the Play Store)
Some people reported that their phone disabled 4G in the settings for no reason.
Everything was fine for a couple days then all of a sudden it started acting up again...I have a feeling it's the new draw something free app...maybe..
Sent from my ADR6425LVW using XDA
Lol apps do NOT cause data to cease or "hang". It appears to be Verizon as I have been having 4g issues on stock gb and ics.
Sent from my ADR6425LVW using XDA
Same issues here (multiple ROMs). 4G has been sporadic or non-responsive and 3G is about as bad. Started a couple weeks ago. I have tried hard resets, ROMs, firmware updates, etc and nothing.
Good to see I'm not the only one.
Any other Verizon devices that can confirm this?
richii0207 said:
Lol apps do NOT cause data to cease or "hang". It appears to be Verizon as I have been having 4g issues on stock gb and ics.
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
oh, right, I knew that (not really ), thanks.
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Ok, so I've had the issue that the OP is talking about since I got the phone like 5 days ago. Since I wasn't rooted (and still aren't) I decided to call Verizon about the issue. I've talked to multiple Verizon techs and after they had me do basic steps, like checking wireless networks settings. Nothing they told me I hadn't tried myself already prior to calling them. I even got a replacement BRAND NEW rezound and sim card and am still having the same issue. I have decided to try and figure it out myself and have been running various logcats to try and narrow the issue down. Problem is I don't really know how to read these logs too well. If there was someone who has more knowledge in reading logcat logs id be happy to upload or send them to you if you think you can help. Any help in resolving this issue would be awesome as Verizon seems to be unaware of the issue up until now and I would like to resolve it before I root. I'm going to give them a call tonight and explain some of my findings to see if they can give anymore input or get me to a higher lvl tech.
Sent from my ADR6425LVW using Tapatalk 2
richii0207 said:
Lol apps do NOT cause data to cease or "hang". It appears to be Verizon as I have been having 4g issues on stock gb and ics.
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
According to my findings, it very well could be. I'm thinking it may have something to do with vznavigator. But don't quote me on that as from what I said before, I don't know how to read logcats too well.
Sent from my ADR6425LVW using Tapatalk 2
Yeah I'm still having issues. There must be something going on with verizon? I haven't dealt with logging yet but I'll look into it and see what happens.
Sent from my ADR6425LVW using XDA
Does anybody know what is going on?
Problem: Data will periodically not work. (No indication on the status bar)
It is also worth mentioning that I have already used over 7 gigs in this bill cycle, and am most likely being throttled :angel:
Current Work-around: Enable airplane mode, then disable airplane mode. This works 95% of the time. If it does not, I reset the phone.
Has anyone else seen this type of behavior?
It happens to me. Called Att about the the situation and they checked the surrounding towers, told me reset the phone, blah, blah, blah. They told me to go to my Att local warranty repair shop and swap it out. Lol.
Sent from my LG-E970 using xda premium
I have to do this at least three times a day. Turning on and off airplane always works. I'm on the base 0.7.3 and the freegee kernel that comes packaged with the base.
Sent from my LG-E970 using xda app-developers app
gregk232 said:
Does anybody know what is going on?
Problem: Data will periodically not work. (No indication on the status bar)
It is also worth mentioning that I have already used over 7 gigs in this bill cycle, and am most likely being throttled :angel:
Current Work-around: Enable airplane mode, then disable airplane mode. This works 95% of the time. If it does not, I reset the phone.
Has anyone else seen this type of behavior?
Click to expand...
Click to collapse
So the data indicator disappears altogether? Does the issue occur in multiple locations more than a few miles apart? When data returns is it slow, pages time out etc or does it function as it should? Has it been that way since you got the phone or did you notice it after a change to the device (software update/ change in software)?
charleswesde said:
So the data indicator disappears altogether? Does the issue occur in multiple locations more than a few miles apart? When data returns is it slow, pages time out etc or does it function as it should? Has it been that way since you got the phone or did you notice it after a change to the device (software update/ change in software)?
Click to expand...
Click to collapse
The indicator on the status bar is unchanged. You can have full bars showing 4g, and this will happen.
This occurs all over the place. (My apartment, office, etc)
When it returns, everything is normal and fast.
I flashed The Base about one week after getting the phone (got it right before Thanksgiving). Started noticing this behavior maybe 2-3 weeks ago. (also random reboots, but this thing reboots so fast I could care less.)
If it's occurring everywhere you go it's def not a network issue, could potentially be related to provisioning but its doubtful, if you're being throttled it would be consistent edge speeds not intermittent on then off. All signs point to device, could be hardware but 90 percent of the time it's software related. You could call tech support first, they can verify its not provisioning or network related then will recommend flash back to stock or you can just skip the call and flash first. If all else fails hardware would be the culprit in which case its covered under manufacturers warranty. On a side note I do know our roaming agreement for some parts of TX expired a few weeks ago and that could potentially be related to your issues, although if you show good sig and others around you hadn't been experiencing the same probs you could rule that out too.
Happened to me on pure stock. I rooted and it stopped. No clue what caused it.
Sent from my LG-E970 using xda app-developers app
I've had the same issue. it's like the device isn't switching between wifi and LTE properly. sometimes it transitions just fine and other times it only looks like i have a connection. in fact, some things will come thru, like email...but web browsing or facebook do not work. if i do the 'airplane mode' trick or I'll just reboot it the issue is resolved.
I'm hoping CM10 will correct this issue...if not, I'll go back to stock and try to swap the device.
DraginMagik said:
I've had the same issue. it's like the device isn't switching between wifi and LTE properly. sometimes it transitions just fine and other times it only looks like i have a connection. in fact, some things will come thru, like email...but web browsing or facebook do not work. if i do the 'airplane mode' trick or I'll just reboot it the issue is resolved.
I'm hoping CM10 will correct this issue...if not, I'll go back to stock and try to swap the device.
Click to expand...
Click to collapse
I'm having the issue well. I called att and they said they were going to replace the sim and if that didn't fix it, they would see what LG said for warranty replacement. I just noticed it a few weeks ago.
I'm completely stock.
Happening to me too on my replacement device. For example I will try to access an address via Google Maps and it will say "No Connection" despite '4g' displaying with full bars. A toggle to airplane mode and back fixes the issue - and all of a sudden LTE will show up. This did not happen on my previous LGOG and I'm running the same software environment (unlocked, thebase .73) It's frustrating for sure.
I have the same problem
Sent from my LG-E970 using xda premium
This just started doing it for me too. I also just lose signal at random times even though I'm in a city and I'm in one place
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Me Too
Seeing this behavior here as well. I can also verify it seems to happen when switching for HSPA to LTE.
I'm all stock too.
Also getting this issue. I'm on Nocturnal with unlocked sim running on Tmobile. I'm glad it isn't just a Tmobile issue... It's probably software related
Sent from my LG-E970 using Tapatalk 2
This problem presented itself to me yesterday. It basically went into airplane mode by itself and then immediately reconnected. It was after a phone call, when it was switching back to lte.
I think this is a baseband software problem as well. That ~300MB ota seems to have a new modem bin in it so it'll be nice to see if the newer radio firmware helps. Moden bins seem to be easily dd'd from pc to phone.
DeathmonkeyGTX said:
This problem presented itself to me yesterday. It basically went into airplane mode by itself and then immediately reconnected. It was after a phone call, when it was switching back to lte.
I think this is a baseband software problem as well. That ~300MB ota seems to have a new modem bin in it so it'll be nice to see if the newer radio firmware helps. Moden bins seem to be easily dd'd from pc to phone.
Click to expand...
Click to collapse
Yeah, I was thinking the new update would solve this but I guess I'll just wait until Nocturnal incorporates this into one of their roms
Interesting, this may be why the stock weather app periodically is not updating (even though I have 4 bars and 4G logo) and I get the message that it "cannot retrieve current location" turn on WiFi and everything is good?
- My LGOG is stock
I think its just att.. Lol
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MrPlNK said:
I think its just att.. Lol
Sent from my LG-E970 using Tapatalk 2
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Click to collapse
I'm on T-Mobile and having this issue, I wasn't before on my old Sensation 4g so I know it isn't the area that I'm in.
I work two weeks at a time in an area where I don't get data coverage (even cell coverage is spotty at best). I do have access to (slow) WiFi. I've noticed that if I connect to the WiFi, then go out of range or if my phone goes into deep sleep, when the phone tries to reconnect, sometimes it will tell me I'm connected, but have no actual connection (404 error when loading websites), or it will tell me the WiFi network is out of range, when I know it's not.
The only way I can get it to reconnect is to reboot. The airplane mode on/off trick doesn't work for me.
Is this part of the same issue as the switching from data to WiFi? Anyone have any clue as to how to fix this?
I've been having Wifi issues with my phone since I got it a few weeks ago. I've done everything up to wiping it. The network is set to stay connected while the phone sleeps as well. The problem is when I'm on wifi a lot of the times when I try to access the browser or use Google play or just something that requires Internet I keep getting network errors. I can cut wifi off and everything runs perfect. Wifi is also pretty slow on any network. Can't figure it out.
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I havent ran into this with the Note II I did see it at times with the Note I on ATT. What wifi equipment do you have. I have seen this sort of behavior on older Apple gear with different android phones.
I just use a high end linksys router. I took the phone back and exchanged it for another one and that seemed to resolve it.
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Lately I've notice wifi signal dropping. I started to notice when youtube gave me network errors, wasn't a big deal I just clicked try again until it work, but now I am noticing in facebook and whatnot. I am browsing XDA and suddenly I lose signal. This is happening on data as well. Sometimes I am on LTE 1 bar when I magically switch to 2G and stays there for a while even when the area is 4G. I read somewhere here about it and it turns the cases are blocking the signal, well I removed my case and it didn't help. However, a month or so, this problem wasn't happening, even with a case. You guys have any idea?
This happened to me the entire first day I owned the one. I even put a ticket in with HTC. They were going to have me reset everything, take my password of my network and unsecured it. Next day I got home and no problems. Stopped using power saver though, also make sure that wifi stays in during sleep.
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I guess I will check it out with out Power saver though and see how that works
Just replaced my phone under warenty. Could only get 4g on wcdma only setting. I was missing calls without it showing in call log. My WiFi was increasingly getting spotty. I tried resetting the phone with T-Mobile tech's but it wouldn't help. Still testing the new phone.
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I don't have Tmobile warranty since I bought it new off ebay. But I haven't unlocked it or anything yet you think I should contact HTC about this?
I'd call T-Mobile anyway. I think I remember that they honor the warranty of any of their new phones as long as yours is the first SIM ever used in it. Can't hurt to try...
Sent from my HTC One using xda app-developers app
My wifi has been great, no problems. But, recently my service has been crappy too, my connection would drop from 4G to 2G and when I was trying to send a mms it kept failing, even though it said I was on 4G LTE. I did flash my radio to the newest, but did not seem to do anything.
please post in the Q&A section for questions