I've been having Wifi issues with my phone since I got it a few weeks ago. I've done everything up to wiping it. The network is set to stay connected while the phone sleeps as well. The problem is when I'm on wifi a lot of the times when I try to access the browser or use Google play or just something that requires Internet I keep getting network errors. I can cut wifi off and everything runs perfect. Wifi is also pretty slow on any network. Can't figure it out.
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I havent ran into this with the Note II I did see it at times with the Note I on ATT. What wifi equipment do you have. I have seen this sort of behavior on older Apple gear with different android phones.
I just use a high end linksys router. I took the phone back and exchanged it for another one and that seemed to resolve it.
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Related
Hey guys
I have a big issue with my thunderbolt I got about a month ago,
first few weeks, the speed seemed rapidly fast (22~25 mbps on speedtest)
but after I rooted my phone and found a GB rom on the internet and flashed it (I think that was the turning point), every single network based apps did not worked properly,
and I tested the speed and it never showed over 5 mbps..
I thought the problem was related to the radio
so I did some search and I found 1.39.00.0508w, 0.01.69.0510w_3
from this thread (mine was something like 1.39.00.0436r???)
http://forum.xda-developers.com/showthread.php?t=1115714
So I flashed it and it didn't solve my problem..
Now not only the internet still won't work, I feel my phone got kind of dumb so it cannot pick up my touches during selection or swipe through the homescreen which makes me to retouch or reswipe at least two times..
I just tried speedtest (which took me about 2 minutes to download the app)
It shows 3 mbps..
My 4G has been down since yesterday here in the phoenix area. I go from 3G back to 3G.
Sent from my ADR6400L using XDA App
I don't get 4G here but have read numerous posts with people having issues today. Don't fret too much about it.
Speedtest is not a reliable way to check your data speeds on the Thunderbolt
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Hello everyone, this is my first post here. Awesome, I know. I was curious if any of you experience a weird wifi issue. I have full signal and the bars are indicating things are good, but I cannot access my internet from my bed. I can move about 5 feet towards the door and it works just fine. My old EVO 4G wimax has never had a problem, and could work outside even. Do you all think I just have a bad phone and I should return for another one, or is this maybe just a glitch that others are experiencing and i should just wait for a fix.
I have the same issues with, and without, the best wifi performance enabled.
I'm open to suggestions, as I really love the phone.
I have had this happen too. I don't believe the number of bars showing is correct. And that in fact the signal was weak.
Sent from my EVO using xda app-developers app
You can try to disablr then reconnect again. Sometimes this helps. I also have mine set to 2.4ghz only and I installed wifi manager. I haven't had any wifi issues since. I hope this helps.
Sent from my EVO using Tapatalk 2
Try to set it to 2.4 only. My router doesnt like it any other way.
Sent from my EVO using Tapatalk 2
Does your router firmware show you the signal strength of each connection? I would leave your phone in the room that is causing problems and then check the signal strength. Also try this just to be in the clear:
Forget network on phone, delete and release lease on router (if you have it set up this way), reboot phone, reboot router. Now try to reconnect again.
The above is always worth a shot. Reply with results and we'll take it from there
Sent from my Evo 4G LTE
Thank you all for the advice. I changed this to 2.4 ghz only and it works perfectly now.
I have similar problems even after the update that I though fixed the wifi issues. Now instead of it reconnecting like you said it shows connected and I have to cycle it on and off to get it to work. Very frustrating. Guess will have to wait for an ota again.
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I switched over to T-Mobile last week. Picked up an HTC One and absolutely love the phone. Except for one thing. No matter what I do, I cannot get any device to connect to it's hot spot. I am on my second phone and this phone has the same issue. I also just got off the phone with T-Mobile support and was told I was speaking with their highest level of Tech Support. Ultimately the guy said you have already trouble shooted everything I would have you do so I'm not sure what else to do.
Here is exactly what is happening. I get one of two errors.
Error 1 - Authentication Error
Error 2 - Signal is too weak to connect to network. However, my phone is testing at 9mbps on speedtest
The other odd thing is that I just tried to dload a 28mb app and it took 47min via the play store even though I tested at 9mbps.
Any suggestions?
I have now tried to connect 5 devices, unsuccessfully.
Sent from my HTC One using Tapatalk 4
The Apostle said:
I switched over to T-Mobile last week. Picked up an HTC One and absolutely love the phone. Except for one thing. No matter what I do, I cannot get any device to connect to it's hot spot. I am on my second phone and this phone has the same issue. I also just got off the phone with T-Mobile support and was told I was speaking with their highest level of Tech Support. Ultimately the guy said you have already trouble shooted everything I would have you do so I'm not sure what else to do.
Here is exactly what is happening. I get one of two errors.
Error 1 - Authentication Error
Error 2 - Signal is too weak to connect to network. However, my phone is testing at 9mbps on speedtest
The other odd thing is that I just tried to dload a 28mb app and it took 47min via the play store even though I tested at 9mbps.
Any suggestions?
I have now tried to connect 5 devices, unsuccessfully.
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
It would be helpful to know what kind of troubleshooting you've already worked through. Without knowing that, I'll suggest the first thing that comes to mind.
For the authentication error, have you tried completely clearing and re-typing the SSID and WPA key in the One's Hotspot Config screen? Perhaps there's an extra space or something at the end of the network name or password that isn't visible. I've done that myself a time or two. Then delete the network association on the other devices and try to re-join them.
As for the 9mb download speed, that's actually pretty good for HSPA, though a bit slow for LTE. I usually get 7-9mbps on HSPA and about 20-25mbps on LTE.
I'm In a "4G" market, not LTE so that's why the speeds are as they are. And yes, I have renamed the network several times. I've tried it on WPA2, WPA, WEP and also no security. I've changed the password too.
I also tried to connect via bluetooth. I was really surprised that the T-Mobile "highest level of support had no further suggestions".
Sent from my HTC One using Tapatalk 4
The Apostle said:
I'm In a "4G" market, not LTE so that's why the speeds are as they are. And yes, I have renamed the network several times. I've tried it on WPA2, WPA, WEP and also no security. I've changed the password too.
I also tried to connect via bluetooth. I was really surprised that the T-Mobile "highest level of support had no further suggestions".
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
In the Hotspot settings, at the bottom there's a Manage Users, tap on it and check if you have Allowed Users Only selected.
Yes I have done that... I've tried it both ways. I've even changed the password and the name of the network. I have also noticed that my notification bar icon will turn pink and say "connected" even though the other device is not connected.
Sent from my HTC One using Tapatalk 4
If you have root then try using a third party app like "wifi tether"
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thispaininmyhead said:
If you have root then try using a third party app like "wifi tether"
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
What does the data plan say you have used so far?
Issue resolved... Not sure which one worked but I did 2 things. First I "reset" the hotshot app. Second I used my IMEI as my password and suddenly it works flawlessly.
Sent from my HTC One using Tapatalk 4
I've read about people having Wi-Fi issues in all 4 carrier's Forums on the Note 3 (as well as International), Mostly to do with message saying your connection is unstable and then switches to 4G,etc; or if after unchecking auto network switch, simply having their wifi connection slow to a crawl.
MY QUESTION is, how many people out there with Note 3's, that are using Wi-Fi are NOT getting any messages or have noticed any issue's? I might add, have also used your phone with a public wifi network that is maybe not as strong as your home network.
I'm trying to decide if I should switch to another NOTE 3 in my 14 day return period......
Thanks
vtcats said:
I've read about people having Wi-Fi issues in all 4 carrier's Forums on the Note 3 (as well as International), Mostly to do with message saying your connection is unstable and then switches to 4G,etc; or if after unchecking auto network switch, simply having their wifi connection slow to a crawl.
MY QUESTION is, how many people out there with Note 3's, that are using Wi-Fi are NOT getting any messages or have noticed any issue's? I might add, have also used your phone with a public wifi network that is maybe not as strong as your home network.
I'm trying to decide if I should switch to another NOTE 3 in my 14 day return period......
Thanks
Click to expand...
Click to collapse
I had issues with my 1st note 3 using wifi. I exchanged it with another one and no issues since
vtcats said:
I've read about people having Wi-Fi issues in all 4 carrier's Forums on the Note 3 (as well as International), Mostly to do with message saying your connection is unstable and then switches to 4G,etc; or if after unchecking auto network switch, simply having their wifi connection slow to a crawl.
MY QUESTION is, how many people out there with Note 3's, that are using Wi-Fi are NOT getting any messages or have noticed any issue's? I might add, have also used your phone with a public wifi network that is maybe not as strong as your home network.
I'm trying to decide if I should switch to another NOTE 3 in my 14 day return period......
Thanks
Click to expand...
Click to collapse
I have no problems with my WiFi, stays connected and picks up a strong signal, seems to establish network connectivity quicker than I've experienced with previous Galaxy models.
no problems
I have not had any problems at all with my Wi-Fi.AT home nor when I am out it pretty quicky picks up different Wi-Fi spots and able to connect.My phone is rooted,with custom recovey cwm.:good:
I'm on my 2nd galaxy note 3, both have error in notification panel "your Internet connection is unstable". Sprint has confirmed this as a known issue, though reps in store are unaware /or playing dumb. Last week I was told by a Samsung rep this is a known issue and they're working on a fix and I should call back Monday. I gave them a few xtra days and when I called back on Friday, a different rep denied this being a known issue. This is quite frustrating as my 14 day satisfaction guarantee expires and my only choice now is to return it, (probably) or send it to samsung for evaluation and repair. I can't chance sending it to them cause of they can't fix this problem, I'll be stuck with a crippled phone for two years. Shame on sprint and Samsung. Dayum.
Sent from my SM-N900P using XDA Premium 4 mobile app
I'm on my first and ONLY sprint note 3..not rooted all stock..have not had 1 problem on my home network or any open networks..As of now 2 weeks into owning it everything seems to be working perfect
Hey brick, glad your note is working good. Would you be able to tell us where you purchased it? Maybe you could help us decifer where the good batch of phones could be bought! Thanks!
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Update, picked up 4th galaxy note 3 today and no wi fi issues so far. Purchased from sprint corporate store. Make sure if you swap /buy new one that you visibly can see box has never been opened! Duh!
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Ever since about May when Verizon pushed an update out, my WiFi functionality has gone completely down the ****ter. I will describe my symptoms to you.
If I connect to a known WiFi network, I can connect to it if I am in the same room. However, the moment I step into a different room I loose my WiFi icon on the status bar and if you go into your WiFi settings it will say "Authentication error". When you tap it to reconnect to it, sometimes it will bring up the password entry page and presume to say "Authentication error", sometimes it will do nothing.
The moment you walk back into the same room again, though, you have to open the WiFi settings but once you do it will connect back and say so at the bottom of the screen.
I have read that lots of people experience this only after a certain Verizon update, like me. I have gone as far as to load the original factory .tar file that Verizon first used, before any OTA updates applied.
There are numerous accounts of this problem relating to my specific model, multiple responses from Verizon reps on the Verizon forums, Samsung responses on there forums, and I have still not seen any kind of actual fix.
Is there some sort of remedy for this? I want to sell this phone soon, but not in this condition.
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I also have a weird issue. I can't connect to any 2.4GHz networks at all. I have no problems connecting to 5GHz networks though.
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It's crazy man. When did it start for you?
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I just noticed a few weeks ago when I tried connecting to someone's wifi and it just wouldn't. I did notice when I first got my phone that the speed on my 2.4GHz network on the phone was very slow, so I just used my 5GHz network. But now it won't even connect to any 2.4GHz networks at all. It sees the networks but just won't connect. It is a verizon refurbished so probably gonna have to unroot, return to stock, call and get another refurbished unit. Just didn't want to go through the hassle of there was a fix for it.
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It's a known issue with the Note 2. I restored my phone back to stock, unrooted, did a factory reset, and still had the issue. So I called verizon and they said it's a known issue that lots of people have called in about. They are sending me a replacement, which I should receive tomorrow. I'd recommend doing the same.
I had to do the same just yesterday, so my replacement should get here in two days.
dja2k
Got my replacement today and connected no problem!
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Man you guys are lucky. I'm wondering if it's a hardware issue.... Maybe my wireless is just ****ed. It really sucks because my warranty is expired and it didn't happen until after that...
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You might be able to add the monthly warranty and swap it out
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Total Equipment Protection I think it's called. Like $10 a month or so
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