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hi i have a samsung galaxy s2 on three network and i have tried to go through there customer support but tbh what a load of rubbish the guy didnt understand what i was on about.
imageshack.us/photo/my-images/809/screenshotal.png
the image explains what i am on about. it says i have 3 bars of signal but when i try to call or text it will say mobile network unavailable.
i am using Villain ROM 2.4.2 baseband KH3 and Kernal ninph 2.0.5
what can i do to fix this? is it a mobile problem or a network prob?
thanks
borris234 said:
hi i have a samsung galaxy s2 on three network and i have tried to go through there customer support but tbh what a load of rubbish the guy didnt understand what i was on about.
imageshack.us/photo/my-images/809/screenshotal.png
the image explains what i am on about. it says i have 3 bars of signal but when i try to call or text it will say mobile network unavailable.
i am using Villain ROM 2.4.2 baseband KH3 and Kernal ninph 2.0.5
what can i do to fix this? is it a mobile problem or a network prob?
thanks
Click to expand...
Click to collapse
You need to ask the network if they are having problems .
Have you checked /remade your network settings ??
Could be a rom problem a modem problem a sim card problem or even a CSC problem with wrong settings .
Check settings clean sim card that does not help put your phone back to a warranty state flash stock rom and clear rom counter . Test if faulty take to a service centre .
jje
Im on 3 also i have had a few times the same problem mate, lets say maybe 4 or 5 times, it usually happens if i lose my internet connection it still shows me having signal but cant make a call or sms. i got no answer from 3 either
Check the status screen. I get this and when it happens where it should say T-Mobile it says Emergency Calls Only. I figured my SIM card was at fault so wedged some paper behind it to hold it in place and the problem has almost completely stopped.
Sent from my GT-I9100 using Tapatalk
Rub the terminals on the sim card with a rubber to remove any static build up
Sent from my GT-I9100 using XDA App
Are you guys running an I-9100T from 3? All modems from any rom you install won't work with the T. You'll need your stock KF4 modem.
Get it here:
http://forum.xda-developers.com/showpost.php?p=15885779&postcount=329
I had a similar problem. Read more about it here:
http://forum.xda-developers.com/showthread.php?t=1225849
tried going back to kf4 still no luck its only in certain places in me house where it does it everywhere else i have 1 or 2 or none at all bars of signal
3 customer service rang me up told them i wanted cancel the contract bcus of it. they knocked the contract price down from £30 to £25.75 for the text 500 plan with them. bit annoyed that i can only get signal in certain places of me house but cant argue on the price as well as gettin the phone for free
because 3 dont have a 2g network in the UK so if you dont have 3g coverage it will show a network signal but you cant make calls or sms
I'm having the same problem but with o2. I lose signal regularly at home as I live on the perimeter, but when I get signal bars back againwhen i go into town, it tells me that the network is unavailable. I have to switch off and on again to re register and then it works fine again until the next time the signal is dropped... It's annoying in the morning because i can wake up and see full signal on the phone all morning, but people are trying to contact me and not getting through because in reality, the network is not connected! I'm sure o2 have a 2g network, so I would presume it's a phone issue...
Hi all,
I live in France using SFR network and I get the same issue here using KI3 but I had the same problem with KH3.
the behavior on the phone is network seems to be good everytime/everywhere but sometimes people who try to reach me go directly to my voicemail and I receive sms with some delays.
When network works again, I mean I don't see it but I know it because I receive a couple of sms at the same time and a call from my voicemail
it means that my phone seems to be connected to the gsm network but is not, It loose the gsm network...
If you can give me your experience.
thx
I've got the same issue. (tacticman), I'm also on SFR network, i had this since KH3, never before. Now i'm on KI3, it's still here.
I always use CF-Root kernel, i tried to wipe, restore old backups, it does not change anything. I also tried GS II repair tools, nothing too...
The only thing I found to solve (temporarly) the problem, switch to offline mode (mode Hors ligne in FR) and then disable it.
But the problem occurs very often, it's very disturbing.
My IMEI number is still here.
Hi everyone
I'm new here and I have Galaxy S2 on Virgin UK network. I would like to ask S2 owners or anyone who can help me about advice. I spent hours in many forums and I still can't truly get what is wrong with my phone.
The problem occurs when my phone is working in automode (gsm/wcdma). When I get to place without proper 3G network coverage my galaxy s2 goes in to 2G and never comes back from it to 3G (in automode). When I want to come back to 3G I have to reboot my phone or toggle it manually to WCDMA only for a second and switch it back to automode. Whenever I do it I'll have 3G (or H) to the next time when I'll go to the place without 3G coverage.
Is there anyone who owning galaxy s2 on Virgin UK with working 2G - 3G switching in automode (gsm/wcdma). Anyone even in other UK networks or it's just normal behavior for galaxy s2? I know at least 2 people who have the same problem with S2 and Virgin.
I've tried many different roms and a lot of modems too (even orange UK, 3UK, T-mobile UK stock modems), Juice Defender beta, other software switchers and wigets.
Help, please
Not on virgin, but a UK user on 02. Never experienced the issues you are describing, so it seems network specific.
Thanks mate. I need all your opinions before I'll complain to the Virgin.
Possible its the masts you are picking up from .
SGS2 and 1 bothy worked fine on Virgin for me >> have you entered the correct settings from the web site .
CSC for Virgin i always used the CPW carphone warehouse one as some UK csc do not have Virgin settings .Virgin of course runs on the TMobile network .
MASTS
http://www.sitefinder.ofcom.org.uk/search
I've tried many different roms and a lot of modems too (even orange UK, 3UK, T-mobile UK stock modems)
That will of course have invalidated your warranty from Virgin .You need to restore if sending the phone back .
jje
JJEgan said:
That will of course have invalidated your warranty from Virgin .You need to restore if sending the phone back .
jje
Click to expand...
Click to collapse
Of course. I came back to stock firmware 2.3.4 last night anyway.
Thanks I'm going to check CPW carphone warehouse. Settings are from Virgin website and I'm picking up signal in BT4 1QF area now.
EDIT:
Well
I flashed GT-I9100_CPW_I9100XWKF3_I9100XXKE7_I9100CPWKD1 - CPW carphone warehouse with factory restet before of course.
Phone started in 3G obediently. I switched from automode to gsm (what occurs when I'm in place without 3G) and I switch it back to automode again to check whether in goes in automode from 2G to 3G or not. It was last time when I saw 3G icon on the screen. No luck. Still doesn't work. Absolutly the same.
I've heard similar stories on other threads, It may be coincidence, but Virgin runs on the T-Mobile network, and they have just recently started sharing their 3G network with Orange.
There may be some hiccups in the switch over, that's affecting Virgin.
I could be totally wrong, but the dates coincide with the similar Data issues that I have seen discusssed on other threads.
I would call Customer service personally.
Regards and good luck.
I just finished my conversation with customer service. They said that It can happen in places where 3G signal is weak and 2G strong. If there is strong 3G signal switching should work. It should but it doesn't. Thats what I known now. But I'm afraid I knew it before already . They said I can try to replace sim card or mobile.
buzzboy said:
I've heard similar stories on other threads, It may be coincidence, but Virgin runs on the T-Mobile network, and they have just recently started sharing their 3G network with Orange.
There may be some hiccups in the switch over, that's affecting Virgin.
I could be totally wrong, but the dates coincide with the similar Data issues that I have seen discusssed on other threads.
I would call Customer service personally.
Regards and good luck.
Click to expand...
Click to collapse
I've noticed this a bit with my galaxy S2 and its quite annoying, i used to get the T-Mobile network all the time which provided me with 3G quite often but for some reason the switch has left my phone connected to the orange mast with no 3G. I might ring up as well.
arj154 said:
I've noticed this a bit with my galaxy S2 and its quite annoying, i used to get the T-Mobile network all the time which provided me with 3G quite often but for some reason the switch has left my phone connected to the orange mast with no 3G. I might ring up as well.
Click to expand...
Click to collapse
I upgraded another device with Orange last week, and they provided a new SIM card. I'm wondering if that's due to the switch.
Good luck.
Regards
I'll try to replace sim next week
Not seen this problem (for me) on my SGS2
SGS2-XXKL1-Hyperoid 5.2.21/Siyah-2.6.7 - Virgin UK.
Although my Virgin Blackberry has the very same problem? time for a customer service call...
Well I sorted out my problem pernamently and I now what is going on. This is network problem. Go to your network settings and change your network from Virgin to virgin I spent 1,5 hour speaking to Virgin support and they couldn't help me. The didn't know. They told me that virgin with small v it's orange in fact but we can use this network that's why it is also named virgin.
Regards
Check your connectivity with calls. My wife is with Virgin but can't get signal at work or home. Their signal on data is only the second usage of T-mobile which is not the best.
Sent from my GT-I9100 using XDA App
Looks like this new EE network is now T-Mobile and Orange. What are Virgin using to do their data?
Hi guys, noob here, just got my first android phone (been with blackberry till now).
I got a chinese X12 dual sim phone because i really needed only 1 phone (had to carry around 2 of them).
Phone works great, only problem is with the mobile networks. It can connect to GSM networks but it won't connect to a 3G network. The phone has 3G capabilities, 3G is enabled for the required sim, it finds the 3G network but it will not connect to it.
Sim works fine, had it in a Samsung i900 on 3G (WCDMA) - i live in Europe.
The thing that surprises me most is that the phone came with android 4.0 instead of the 2.3.6 it was advertised, could this be the problem?
Data Enabled ?! have access points ?!
Taki2011 said:
Data Enabled ?! have access points ?!
Click to expand...
Click to collapse
yes, data is enabled on it, as for the access points it has them too (althought i am only trying to connect to the voice network, not the data network)
Tried one more thing which is wierd: the phone works ok with another 3G sim from another provider, but with the other sim it doesn't connect (but it finds the actual network). And the sim that won't connect works on my old phone (the samsung i900)
The first sim that works on 3G on my new phone is from Vodafone (and they have both GSM and WCDMA in my country), while the other sim that doesn't work is from a provider that only has 3G (for both voice and data).
Quick update:
i found out i also get an "error" : invalid IMEI for both sims - it was this way when i first got the phone...
really strange thing with this phone, in settings > about > it says android version 4.0 but when it starts it has the honeycomb logo...
would appreciate any help, if it's from the missing imei's that would be good (or bad, depending on how hard is that to fix).
You can call ##778# to get into those settings. But be careful, those can really screw up your phone if your not careful.
The only reason i can think of, is if your phone only supports certain UMTS bands, while your operator is using different ones. Check out this article: http://en.wikipedia.org/wiki/UMTS_frequency_bands.
For example, my previous phone HTS Nexus One came in two versions - one for ATT(UMTS 850/1900/2100) and another for T-Mobile(UMTS AWS/900/2100). Both were GSM, both had 3G, but 3G would not work on another operator.
alexander7567 said:
You can call ##778# to get into those settings. But be careful, those can really screw up your phone if your not careful.
Click to expand...
Click to collapse
Tried it. What i get is : USSD code running (for a short while) > unknown application
AntonC said:
The only reason i can think of, is if your phone only supports certain UMTS bands, while your operator is using different ones. Check out this article: http://en.wikipedia.org/wiki/UMTS_frequency_bands.
For example, my previous phone HTS Nexus One came in two versions - one for ATT(UMTS 850/1900/2100) and another for T-Mobile(UMTS AWS/900/2100). Both were GSM, both had 3G, but 3G would not work on another operator.
Click to expand...
Click to collapse
phone has only WCDMA 3G network - i tried it on different carriers (on 3G and not GSM) and it works fine, connects to 3G, it just won't connect to this specific network (although it finds the network there, so i guess it has the hardware to connect to it).
could this be from the lack of the IMEI ?
FIXED !!!!
Got it fixed, the problem was with the missing IMEI codes, put them back in, works like a charm.
I used the tutorial here:
http://club.dx.com/forums/Forums.dx/threadid.1004466?page=2
Thanks for all the replies you guys.
Long story short: i got this phone as replacement thought an cellphone unlock company that flash my original T-Mobile Vibrant SGH-T959 too many time and the phone crashed. Then after almost a year of going back in forward with them they apparently got a replacement phone from Samsung and I got this Galaxy II GT-I9100 and now I am back to square1.
The phone turn on fine and everything seems to be working OK till I insert my T-mobile SIM card and reboot the phone and all I get is the “No signal” icon on the upper right, I try my wife ATT SIM Card and the same, I check the network mode and set to auto, check Access Point Names and t shows epc.tmobile.com (green), If I go to the about phone status it shows “Unknown” under network, the phone never prompt to insert unlock network code or anything it just boots all the way, any feed back to get this phone to work will be very appreciated:
Samsung GT-I9100
No carrier specific
GB 2.3.4
PDA: I9100UHKI2
PHONE: I9100UHKI2
CSC: I9100UUBKI2
BIULD MON SEP 5 KST 2011
Firmware: PDA:KI2/PHONE:KI1/CSC:KI2 (TTT)
Try to flash the newest official firmware trough odin and see if this helps.
Sent from my GT-I9100 using xda premium
How can i find out if this phone was made to work for T-Mobile or USA i beleive that the reason the phone does nt find any network is becuase was not made for the USA.
I type on the dile pad to change the base band and there was an option for the USA but still the same issue.
please help!
i don;t think anything is wron wiht the phone it self.
ddamian67 said:
How can i find out if this phone was made to work for T-Mobile or USA i beleive that the reason the phone does nt find any network is becuase was not made for the USA.
I type on the dile pad to change the base band and there was an option for the USA but still the same issue.
please help!
i don;t think anything is wron wiht the phone it self.
Click to expand...
Click to collapse
The GT-I9100 wasn't designed for T-mobile USA, and even if you DID manage to get signal with it, you'll only receive Edge data speeds, as it lacks the capability to receive one of the necessary bands to get high speed data on T-mobile USA's network.
It does fully work and get high speed mobile data on ATT's network, however. (I'm in the states, using this phone on ATT)
Unfortunalety this particular phone does not work wiht ATT either.
I think i may have to just sell it on Ebay for part since i can even tell with what network this phone will work.
ddamian67 said:
Unfortunalety this particular phone does not work wiht ATT either.
I think i may have to just sell it on Ebay for part since i can even tell with what network this phone will work.
Click to expand...
Click to collapse
Sounds like it could be SIM locked to a particular carrier, or maybe there is a hardware issue with the antenna.
If the phone is sim card locked would the phone pormpt me to enter the code?
this phone does not prompt for anything whather is the ATT or the T-mobile sim card.
see video.
http://youtu.be/yZIQGA5Jn9U
ddamian67 said:
If the phone is sim card locked would the phone pormpt me to enter the code?
this phone does not prompt for anything whather is the ATT or the T-mobile sim card.
see video.
http://youtu.be/yZIQGA5Jn9U
Click to expand...
Click to collapse
SIM locked to a network. Meaning only a SIM from a particular network will work. Not a SIM PIN.
EDIT to add: also check your IMEI. Is it 004999010640000 or something else? (DON'T post what it actually is if it is something else...)
ctomgee:
What baseband version does your I9100 has?
I have I9100UHLPE
My IMEI starts with 3583xxxx
there is also a IMEISV = 01
fenjen or enyone: were can i d/l ODIN?
OK i found by the firmware version on my GT-9100 that is for Trindad and tobago,
So my questions is wich frimware will work in the USA wiht ATT or T-mobile, Anyone using this phone ins the uS wiht no issues please tel me what firmware version your phone has.
My I9100 has: fIRMmware: PDA:LPE/PHONE:LPE/CSC:LPE (TTT)
Wich according to this tread the frimware is from Trinida and Tobago
http://forum.xda-developers.com/showthread.php?t=1075278
ddamian67 said:
ctomgee:
What baseband version does your I9100 has?
I have I9100UHLPE
My IMEI starts with 3583xxxx
there is also a IMEISV = 01
fenjen or enyone: were can i d/l ODIN?
Click to expand...
Click to collapse
I have baseband xxki4.
I should note to you (again) that regardless of what baseband you flash to the phone, and if you do end up getting signal, you won't get better than Edge speeds on T-mobile USA's network.
As for what firmware works on which network: it doesn't matter. All of them will work, but some basebands/modems will work BETTER than others, but they should all get at least SOME signal.
Also, there's one more possibility. The phone's IMEI may actually be blacklisted. Check with your carrier on that.
Hi all.
ive been floating around the forums for some time as an unregistered user but i now have to resort to posting for help.
fist of all heres my details
Android version 4.0.3
Baseband 19100XXLPQ
Kernel 19100XXLPQ
Build IML74k.XXLPQ
ok so first of all id like to know if it matters that the serial on the phone does not match that on the sticker behind the battery although the IMEI number does,from what ive read on the forums this may be because i flashed a non official ROM?
when i originally flashed to ICS the signal was poor but i still used the phone and now i have no signal at all at home,
if i try and dial a number i either get `mobile network not available or not registered with network.
ive flashed the phone with so many roms,kernels and modems now that im in a complete mess with what ive actually done.
i checked with my provider `3 UK` if the phone was/is blacklisted but its not,ive had the sim replaced with a new one and also tried another 3 payg sim.
im not normally one to give up but i admit im getting close to it.
in hind sight i wish id taken a full back up whilst on gingerbread or even never upgraded to ICS in the first place ..ah well
so my thanks in advance if someone can help me and apologies in advance also if ive missed any information out.
cheers
theredi
just to add to this,
i just stood outside and scanned for networks,the 3 network appeared but when i select it it says:
your sim card does not allow a connection to this network
i spoke to 3 just incase its their end but they insist its nothing to do with their sim and is my phone thats the problem.
this is a sim only contract by the way the phone did not come from 3.
so u hav no signal??
imei may got reseted..
flash stock rom an c....
jus my sugettion wen in xda don float get registered
i have no signal or at best its extremely poor,just enough to scan for a network.
what do you mean imei may have been reset? the imei is the same as it was originally.
and ive flashed lots of stock roms and had no luck as of yet.
just tried android 2.3.5
Baseband 19100XXKI4
Kernel 19100XXKI4
Build gingernuts XXKI$
and its exactly the same :S
think ill just take the dog for a walk to the pub and see if theres an answer at the bottom of any pint glasses
IMEI correct YES ''
3 uk modem ???
Should be on xda I9100_radio_NELP2_CWM
network have you entered the network settings ???
....................................
Clean Slate for those that balls up the firmware .Or need to return to service or decide if its hardware/firmware problem .
Backup data first if phone is working .
Boot CWM recovery
Mounts and Storage
Format cache data system sd card .
Remove battery
Boot to download mode
Open Odin
Install correct stock firmware .
jje
ok i installed I9100_radio_NELP2_CWM
i tried to post the link of where i got the file but im not allowed as im still noobed.
phone has 1 signal bar just about but keeps dropping to nothing,if i scan for networks operators it finds o2 but not 3
thanks for the replys by the way.
i dont see what else to change in the network settings.
network mode is GSM/WCDMA (Auto mode)
theredi said:
ok i installed I9100_radio_NELP2_CWM
i tried to post the link of where i got the file but im not allowed as im still noobed.
phone has 1 signal bar just about but keeps dropping to nothing,if i scan for networks operators it finds o2 but not 3
thanks for the replys by the way.
i dont see what else to change in the network settings.
network mode is GSM/WCDMA (Auto mode)
Click to expand...
Click to collapse
I meant have you entered the networks settings as supplied by 3 or are you hoping its auto set up after multiple flashing you may have wrong CSC .
jje
so is ur prblm solved did u enter settings as jje said,,,,if ur phone is working fine now,then post
no my problem is not solved however i have some updates after driving around the area (going to the pub)
ive not changed any network setting as i see nothing there to change.
i managed to get a few signal bars and searched for available networks,3 was ther,when i selected it i got this message:
unable to change networks while data service is in use.stop using current data service and select another available network?
i said ` ok`
...registering on 3...
...registered on 3 network.
after this i was able to make a call.
i noted some info at this point incase it has any relevance :
Signal bars: 2
signal strength -109 dbm 2 asu
Mobile network type:9
service state: in service
network:3
phone number : unknown
this happened in one spot on a 1 mile journey.
and now im back at home the signal is back to nothing.
the 3 signal in this area is normally pretty good so something isnt right
the info now is:
Signal bars 0 - 1
signal strength -111 1 asu
Mobile network type: unknown:0
network: unknown
service state: out of service
mobile number:unknown
ive always had a good signal at home and for all of the journey i just made but now it seems to only pick up in a very limited spot.
ive not entered any network settings at all,like i said theres not much i can see that needs changing?
thanks for your input guys its really appreciated.
I don't know if its your issue,but I had several phones on 3 which all had awful signal strength- I just changed to a different network.
Sent from my GT-I9100 using XDA
3 isnt the problem here,everything was fine until i started fixing things that arent broke, and im old enough to know better :S
ive been with 3 for as long as i can remember with lots of different phones and never had any signal problems where i live up until now.
still unsolved
Weird. I have exactly the same problem. except Im on irish network meteor. same symptoms. ben on ics for ages, flashed a cm9 rom. nothing unusual,bam. no signal or very little.
try flashing NEKF2 or NELP3 modem
I have issues with 3 UK too, mainly because I like having the option to switch back to 2G to 3G to H, but 3 doesn't like the idea of GPRS so that's out the equation Plus, the network is pretty piss poor. I'm looking for a better modem, in all hope.
Baseband: XXLPW. Running ICS 4.0.3