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I swear the black plastic on the bottom back of the phone is engineered to get "scuffed" the first time you set it down . Other than that I have some lint in the little gap between the screen and the metal rim around the front.
I'm not going to use cases or screen protectors so all of this can be expected, just wondering how everyone else's is holding up? Any drops yet?
sportedwood said:
I swear the black plastic on the bottom back of the phone is engineered to get "scuffed" the first time you set it down
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Definately falls in to the "what the hell were they thinking" category.
I'm not going to use cases or screen protectors
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Wow, then I'm guessing we should all come back to this post in a month because you're proably our best durablity test example.
I HIGHLY recoomend a silicon case; protects the phone greatly, and makes it more sturdy to hold!
I got a complete package when I bought my GS2 for 5 euro.. A white and black silicon case, car charger and screen protector. Even though it isnt beautiful, I always keep my GS2 protected by a case
holding out for invisible shield now...
Absolutely fine for me, no marks whatsoever, no slow down of the software.
Have got a little dust around the edges between the edge and the screen.
i never use cases or screen protectors wether in mint or sh*t condition after 1 year who cares its time to upgrade.
sold my SGS after one year for AUD$350 and i never used a case or anything. (hopping to do the same next year with my SGS ii
Don't have any scratches or scuffs on it yet, but that's pure luck...I've managed to drop it twice and both times it landed on something soft. I love the phone but holding it can be a little awkward at times, it's angular shape and width does mean that I often have to shift my hands to accommodate it.
For that reason, I've put on a screen protector and I'm now waiting for an SGP Ultra Capsule Case to arrive. I'm hoping that will make it a bit more 'grippy' and less likely to slip out of my hands. My biggest concern is the camera lens, it seems terribly exposed there on the back of the device and it feels like I could damage it just by putting it down a bit too strongly.
Dropped mine 12 days ago. A juggle managed to launch it to a height of 5ft and then it landed totally flat screen down onto concrete with small stones on it. Shattered glass and non-working LCD.
Still waiting for Samsung to supply a replacement.
pmt32577 said:
Dropped mine 12 days ago. A juggle managed to launch it to a height of 5ft and then it landed totally flat screen down onto concrete with small stones on it. Shattered glass and non-working LCD.
Still waiting for Samsung to supply a replacement.
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.... .. my condolences. Something like that is the only reason I sometimes fantasize about getting a case.
The dust between the screen, how do we get it out? wet qtip?
I got 1 tiny scratch on the bezel around the headphone jack. It happen the second day I had the phone. I've lost hope in the couple screen protectors I've ordered. I just ordered a zagg full body protector. I've got an a official samsung case coming now.
But I have never heavily damaged a phone besides my hd2. I'm like 48 out of 50 in keeping phones in great condition while not using a consistent case.
I truly hate the silver cheap bezel on all phones. Usually the only thing I tend to scratch.
Sent from my GT-I9100 using XDA App
Mine has a slightly weird hardware quirk since I first got it - the chrome border around the glass is slightly raised above the glass on right, but slightly below the glass on the left. It's like the glass is a bit angled / tilted up on the left.
Anyone else have this?
Nope mine is fine.
No scratches, have been using it for a month. I always put it on a cloth on my desk when I'm at home.
The dust between the glass and the plastic border annoys the **** out of me. I try to scrape it out with a needle, but they're too thick.
Sent from my Samsung Galaxy SII with XDA Premium
prodygee said:
Nope mine is fine.
No scratches, have been using it for a month. I always put it on a cloth on my desk when I'm at home.
The dust between the glass and the plastic border annoys the **** out of me. I try to scrape it out with a needle, but they're too thick.
Sent from my Samsung Galaxy SII with XDA Premium
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no scratches at all for me...but the dust could be removed with patience and soft brush mate.. i use one that came with my philips shave - just a tip
prodygee said:
Nope mine is fine.
No scratches, have been using it for a month. I always put it on a cloth on my desk when I'm at home.
The dust between the glass and the plastic border annoys the **** out of me. I try to scrape it out with a needle, but they're too thick.
Sent from my Samsung Galaxy SII with XDA Premium
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To remove the dust between the screen and the border all you need is compressed air. I was trying to get it out tonight by using my fingernail through a microfiber cloth to no effect. I pulled out my compressed air and that got it all out instantly.
On another note, I'm using the official Galaxy S II case until my Invisible Shield arrives in the next couple of days, hoping to convert totally to that and not have to use a case.
Can't you remove the dust in there with a can of compressed air and one of those straw attachments? Actually I might go out and buy one.
I definitely agree with the raised bottom on the back of the phone; mine's scuffed quite heavily although the front of the phone is fine, and IMO that's all that matters. A phone's meant to be used and it'll get scratches and whatnot over time.
I've got a feeling i'll be replacing this further down the track anyway since most of my phones don't look too healthy after the 18 month mark. Also have full insurance/warranty cover...if I happen to lose it they'll issue me a new one. Gotta love Korean telcos.
AXIS of Reality said:
Mine has a slightly weird hardware quirk since I first got it - the chrome border around the glass is slightly raised above the glass on right, but slightly below the glass on the left. It's like the glass is a bit angled / tilted up on the left.
Anyone else have this?
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Mine is the EXACT same way, I was wondering if it was just mine. Good to know its just a quirk of the phone.
Eattheirdead said:
To remove the dust between the screen and the border all you need is compressed air. I was trying to get it out tonight by using my fingernail through a microfiber cloth to no effect. I pulled out my compressed air and that got it all out instantly.
On another note, I'm using the official Galaxy S II case until my Invisible Shield arrives in the next couple of days, hoping to convert totally to that and not have to use a case.
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The dust can be removed with a piece of paper too.
Sent from my GT-I9100 using XDA Premium App
AXIS of Reality said:
Mine has a slightly weird hardware quirk since I first got it - the chrome border around the glass is slightly raised above the glass on right, but slightly below the glass on the left. It's like the glass is a bit angled / tilted up on the left.
Anyone else have this?
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So your border is crome? I ask as mine as a black border
Sent from my GT-I9100 using XDA Premium App
tiny scratch at the back, at the plastic bump, fine elsewhere
Hey all,
I bought an S View case from Best Buy about 2 weeks ago when I got my Note 3. It's been okay, but I think as much as I've wanted to like it, I'm just not happy. The flap never wants to stay closed, the overhang makes it feel unprofessional, but my biggest complaint is that it seems to be scratching my screen.
The bottom and right edge of the window has left a seemingly permanent line of scuffing on my phone's screen. I can wipe it off with a cleaning cloth and it disappears, but as soon as rub over it with my finger, the smudge reappears. Has anyone else noticed this? I'm definitely returning the case finally, and I think I'm going to try to get an exchange on my phone. Will Best Buy replace my phone for this issue do you think? Thanks
Edit: Proof.
gdeadfan said:
Hey all,
I bought an S View case from Best Buy about 2 weeks ago when I got my Note 3. It's been okay, but I think as much as I've wanted to like it, I'm just not happy. The flap never wants to stay closed, the overhang makes it feel unprofessional, but my biggest complaint is that it seems to be scratching my screen.
The bottom and right edge of the window has left a seemingly permanent line of scuffing on my phone's screen. I can wipe it off with a cleaning cloth and it disappears, but as soon as rub over it with my finger, the smudge reappears. Has anyone else noticed this? I'm definitely returning the case finally, and I think I'm going to try to get an exchange on my phone. Will Best Buy replace my phone for this issue do you think? Thanks
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Are you sure you got the genuine S View cover? I don't have the issues you mentioned here. The 1st S View in S4 doesn't close fitly but this is not the case in Note 3. Even after a prolonged turning the flip backward, it will still close nicely. And the window of the S View doesn't scratch the front fascia or the screen of my Note 3
Well I bought it directly from a Best Buy store, and it has a genuine Samsung sticker on the packaging and everything. Pretty sure Best Buy isn't selling knockoff cases...
No one else has experienced this? I feel like I'm taking crazy pills. Will Best Buy give me an exchange for my phone?
gdeadfan said:
No one else has experienced this? I feel like I'm taking crazy pills. Will Best Buy give me an exchange for my phone?
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You might have gotten a defective cover, if it caused harm to your device ask for a replacement on both.
gdeadfan said:
No one else has experienced this? I feel like I'm taking crazy pills. Will Best Buy give me an exchange for my phone?
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Using the s-view cover since one month, no problem whatsoever.
I noticed the markings too, fortunately I got rid of mine after a couple of weeks. They don't stay closed either, they're all like that, especially if folded back behind the phone for any period of time my white case would immediately flip fully open (mine was genuine too, bought from Verizon).
Best Buy won't exchange it, but gave me a Samsung number to get it replaced since it was caused by the Samsung case. Samsung won't exchange it, because apparently I damaged it myself? How on earth am I actually stuck with a scuffed up phone that I did nothing but baby for a week with the official Samsung case? Where the heck do I go from here?
That is a horrible story. I have the sview case and I'll stop using it now...
Sent from my SM-N9005 using Tapatalk
Here's a photo of the damage.
Please beware, this is a huge issue. If you aren't using a screen protector, stay far away from this case.
gdeadfan said:
Here's a photo of the damage.
Please beware, this is a huge issue. If you aren't using a screen protector, stay far away from this case.
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Honestly it sounds like some dust is getting stuck between the cover and your screen while its in your pocket. the pressure most likely is causing the dust/sand to scrape the glass in very specific motions. I was using the leather Folio inscipio case and got scared that would happen (The case also started to break apart... Inscipio is way overpriced considering how garbage this case was. the plastic bumper started breaking in multiple places, chunks broke off, etc.) I live in southern Arizona, so i didnt want to take the chance of sand shredding my screen.
It's almost certainly dust getting trapped under the cover and then being rubbed in. If you run your fingers over the inside edge of the window you can feel where particles could/will get trapped.
Always use a screen protector. Always.
Zlog said:
It's almost certainly dust getting trapped under the cover and then being rubbed in. If you run your fingers over the inside edge of the window you can feel where particles could/will get trapped.
Always use a screen protector. Always.
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Ditto to what the 2 people above me said. I have an S-View case bought from Best Buy and I definitely do not get this. I also have a Zagg shield on it as well though
I love the thought of the case, but with it not staying closed after having it flipped behind the phone for a while is annoying. I wonder if they didnt use magnets for the case to stay closed cause it would interfere with something? I have taken the case off for now. Not returning cause I will probably still use it again sooner or later, but for now I like it better with no case and a Zagg shield.
On the phone with Samsung ATM
I noticed this same exact problem last Friday. Considering I've been ultra - ocd with my phone, and clean it and my s view case at least 8 times a day, I can not believe it is caused by dust particles. I have scratches on my screen, from the bottom Window border, and lots of small scratches inside the borders of the Window on my phone screen. I have the same issue where you can wipe it away but it comes back after you swipe the screen.
I'm currently on hold with Samsung. On Friday they told me they would replace my phones screen for free, because the damage was caused by an official accessory. Today, However, they told me they couldn't do anything unless the screen was cracked. I've now spoken with 10+ people, but someone keeps hanging up on me, and I'm stuck on endless hold. The last person says I will be receiving a free screen replacement, and a new s view cover. ... But now I'm just waiting to get off hold!!!!
I can see this happening the S-View cover on the inside does not have a microfiber lining like I was expecting, so I can see how rubbing can cause scratches over time.
however, why didn't you folks just fork over the 17.00 bucks for an iloome glass screen protector or similar? even a cheapy plastic one would have saved you this heartache.
I know an official cover shouldn't have done this but hey if you are OCD like I am just buy a friggin screen protector.
if you get lucky and samsung replaces it the screen, get a screen protector or ditch the case hehe.
gdeadfan said:
Here's a photo of the damage.
Please beware, this is a huge issue. If you aren't using a screen protector, stay far away from this case.
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holy crap thats nasty...is it possible there was some dirt got into the inside part of the cover? hows the inside door feels like anyway..is it smooth?
That doesn't look like surface scratching you'd see from the silica particulates that you're likely to find in your pocket.
That there is the oleophobic coating wearing away. That's why when you clean it, it disappears and then when you touch it, it reappears. The oils on your fingers aren't being "repelled" evenly.
Try a different approach with Sammy and best buy. Don't tell them it's scratched. Point out what I just told you; you have a week old phone, in which the oleophobic coating is prematurely wearing away.
I wouldn't take no for an answer. That's clearly a matter of product failure.
As for the s case having the overhanging edges; that's to offer some protection to the edges and break the impact when it's dropped.
And for God's sake man, get a tempered glass screen protector.
In fact, worst case scenario, get one (I recommend spigen glas.tr), then clean the screen and apply protector. It'll keep those smudges from reappearing and give your your beautiful display back
Good luck man.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
Seems like user error to me
I noticed mine doing it too, so I got a screen protector for my phone.
Sent from my SM-N900T using Tapatalk
I'm really sorry for OP. But after my spigen bounce case and my lovemei aluminum bumper, I thought about getting either the wallet or the s-view case, because so far, I always have liked the book-like covers I used on my ereaders and ipad. But it seems that this one clearly tells me to go with the wallet case as it doesn't have a screen. So I'd suspect that the cover wouldn't have a single spot where it can damage parts of the phone. Aah, and I have a screen protector on anyway, but this is because I have my phone in my pocket just with the spigen case.
Even if OP is going through a lot of trouble for something he didn't even cause, I'm really glad he shared.
So i don't know where to begin, i ordered a xperia z2 the day it was announced but i was also going on a vacation with my family, so i asked sony if i would get my phone before leaving, they said no so i assumed they cancelled my preorder, anyway when i got home i decided to order it again from a retailer instead of directly from sony, when i got it i noticed that it looked well worn out, the plastic had spots and bits where the color seemed to be missing the metal frame also had very light faint spots, so i decided to ask for a refund.
This time i decided to order directly from sony, but it turns out the first one i ordered did not get cancelled so i received two xperia z2's in the mail, so i opened one of them and noticed the same problem, the plastic looked worn out so i decided to open the second one same problem there.
So i wounder is this normal? it looks like someone polished down the texture the plastic has to be completely smooth, it's missing that rough like texture a little here and there, basically causing the plastic frame to have tiny bits being smooth in the shape of small lines so to put it simple, black or dark lines at the top of the frame.
one phone even has a cut in it so it looks like someone took a needle sized knife and sawed in the plastic frame, and one has the protective plastic film on incorrectly, exposing 1 cm of the phone itself.
if i were to be entirely honest it dosn't look very new or premium with these problems, but considering i have three of them with the same problem i guess it's normal, please note they are all worn down differently lines are at random places so nothing identicle.
What plastic are you talking about? The phone is aluminum and glass.
Don MC said:
What plastic are you talking about? The phone is aluminum and glass.
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Well, to be specific there is some plastic around the aluminum frame.
Surrounding the glass and the ports are plastic the middle band is aluminium.
Sent from my D6503 using Tapatalk
Mine is textured but consistent along the entirety of the device. On both my Z2 phone and tablet. It looks exactly like the stock photos you'll find on Google Images. If you have something else, I'd take it back. Not sure how it could be worn already unless someone used it for a drop test video and then returned it. Or its a manufacturing defect.
well there is something I want to show you guys that has been bothering me for a while now, I didn't want to share it before cuz I find it rather ridiculous since I am the kind of person who notice things other people usually don't. and i'ts most likely my OCD just kicking in.
there is a very slight imperfection near the headphone jack where the glass meets the metal, it seems like a small bend, I'm not sure. here is a video of it.
https://youtu.be/A7dDnzRKFOs
does anyone has experience with anything similar ?.
could it be just the painting process? I can see that some people online are experiencing some paint pealing off. isn't the aluminum andonized though. whats funny is that there are some micro scratches on the device here and there but they don't seem to bother me as much as this. my friends can barely notice it.
fastwing76 said:
could it be just the painting process? I can see that some people online are experiencing some paint pealing off. isn't the aluminum andonized though. whats funny is that there are some micro scratches on the device here and there but they don't seem to bother me as much as this. my friends can barely notice it.
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I guess you don't use a case? I use bulky OtterBox cases and I couldn't see the issue you're referring to even if I tried.
xbmoyx said:
I guess you don't use a case? I use bulky OtterBox cases and I couldn't see the issue you're referring to even if I tried.
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my phone has been in a case since day 1. in spiden neo hybird. the thing is that you can only see it under certain light. I believe it came from the factory this way. it looks like it's machined this way or something.
it seems that this slight imperfection is present on all corners near those white bands but not on all S9 plus colors though. only on the shinny variant liliac purple and gray. the black doesn't seem to have it. mine has this corner worst than the others but I can see all the corners are suffering slightly from this looking at the phone directly with overhead light.
I even watched a disassembly video where the guy removed the glass back of the phone and I can see how it's has a bend near the white line in the corner. I think it's part of the manufacturing process of the aluminum andonizing of these colors. since I think the aluminum frame is made from a single block. since unlike other phone that use a plastic buffer between the metal and glass there is no way to hide the machining imperfections which is expected I guess.
Had this on my s8 also silver model.
Did you peel the plastic protective strip off? (Hint: you didn't, I can see it).
so, i have the unicorn beetle case for my S9 (and my fiancee's S9 as well) and this oil slick thing happened between the plastic of the screen protector and the phone screen. Ive cleaned the inside with windex, professional strength spray foaming g;ass cleaner, 98% isopropyl rubbing alcohol, dawn dish soap and warm water, dawn and cold water etc etc etc, ive even used a hair dryer to get it fairly warm and to allow the air to help move any water molecules from any pits in the plastic. In short, ive done a ton to this [email protected] thing and it persists. My fiancees case is fine and the older kiddos case for the A8 he inherited from me is the same brand and a year older than my case and has zero problems. I work in an office and dont get the phone near grease ever, so im baffled about where the oily stuff is coming from.
Looks like to me that it is moisture, maybe heat from the phone, humidity etc.
That is definitely moisture under the screen protector. If you already cleaned it and it came back, you will need to get new screen protector because this one has opening for water to enter and that can't be fixed
nash211 said:
Looks like to me that it is moisture, maybe heat from the phone, humidity etc.
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Tomogitarist said:
That is definitely moisture under the screen protector. If you already cleaned it and it came back, you will need to get new screen protector because this one has opening for water to enter and that can't be fixed
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thanks guys. this was my first plastic film style case with built in screen protector thingy. Wasnt a fan at first, got used to it and then this happened. Ive since order ed a new case, which obviously fixed the issue. The case is fairly cheap, its just a shame the plastic part only lasted that long. Thanks for the replies guys, the accessories area of a phones forum is usually a wasteland lol
I have been using one for the past 6 months on my Galaxy S9 and I've had no such issues. The only times this would happen was when I would wipe the screen with alcohol and a portion would get into the sides at the top.
The only reason that would happen is you got the phone wet at some point and the water found its way through the cut-outs. Of course, with no way to evaporate, it's probably going to stay there unless you remove the plastic cover clean it, dry it then return it.