Strangest thing - Kindle Fire HDX with 80% charge suddenly won't turn on. Tried holding down power button to force it off and then turn back on, but nothing... Tried power button and volume down, nothing...
Tried charging for several hours, still nothing.
Any other ways to try and power it on or reset it back to original condition?
I tried plugging it in over USB, but Win 7 just says it can't find a driver for "qhsusb bulk"
Wow, don't take my word for it but that sounds similar to omap4440 on the second gens, not saying its hard bricked but if I had to take a guess at what that device is abbreviating it would be Qualcomm high security USB, like the Qualcomm processor the kindle hdx has, a snap dragon with some kind of high security(locked boot loader). I have no idea if I'm right but its just a guess and a shot in the dark so I'd wait for other opinions, I just find this interesting so I thought I'd throw my two cents in.
Sent from my Amazon Kindle Fire HD using xda app-developers app
This just happened to me. Had it for less than 2 weeks. I had filled up its memory to near full capacity when I figured that I needed to clear out room. Plugged it into my PC and started to delete photos, about 4Gbs worth. After a few seconds of clearing memory, the Kindle began rebooting. I did this 5-6 times, very slowly deleting these photos. The Screens then conks out. Won't respond to power button reboot. According to Device Manager, it's recognized as QHSUSB_BULK, but it doesn't have the drivers installed.
timdg5 said:
Strangest thing - Kindle Fire HDX with 80% charge suddenly won't turn on. Tried holding down power button to force it off and then turn back on, but nothing... Tried power button and volume down, nothing...
Tried charging for several hours, still nothing.
Any other ways to try and power it on or reset it back to original condition?
I tried plugging it in over USB, but Win 7 just says it can't find a driver for "qhsusb bulk"
Click to expand...
Click to collapse
Try copying down the lines on the device's properties in the device manger under the details tab on hardware id's. Might be able to find a matching driver for it based on its vid and paid online with a Google search. Also share them here to plz as I am curious.
Sent from my Amazon Kindle Fire HD using xda app-developers app
Wont Turn On
timdg5 said:
Strangest thing - Kindle Fire HDX with 80% charge suddenly won't turn on. Tried holding down power button to force it off and then turn back on, but nothing... Tried power button and volume down, nothing...
Tried charging for several hours, still nothing.
Any other ways to try and power it on or reset it back to original condition?
I tried plugging it in over USB, but Win 7 just says it can't find a driver for "qhsusb bulk"
Click to expand...
Click to collapse
I am having this exact same issue. I downloaded numerous episodes of prime TV content that would come close to the max capacity of my 64GB Kindle HDX 7". This morning I went to turn it back on and now it will not turn back on. Pluggin it in to the USB on my computer shows a driver not found with the "qhsusb bulk" showing as well.
Darkpyr0 said:
This just happened to me. Had it for less than 2 weeks. I had filled up its memory to near full capacity when I figured that I needed to clear out room. Plugged it into my PC and started to delete photos, about 4Gbs worth. After a few seconds of clearing memory, the Kindle began rebooting. I did this 5-6 times, very slowly deleting these photos. The Screens then conks out. Won't respond to power button reboot. According to Device Manager, it's recognized as QHSUSB_BULK, but it doesn't have the drivers installed.
Click to expand...
Click to collapse
I have declared it bricked. Since it's still new, Amazon was able to replace the device, no fuss.
Does this seem like its hitting both the 7" and 8.9" HDX or just the 7inch?
froze on my 8.9" as well
Montisaquadeis said:
Does this seem like its hitting both the 7" and 8.9" HDX or just the 7inch?
Click to expand...
Click to collapse
It happened on my 8.9" HDX. Mine was not from filling the storage - I had only installed a few books the first few hours I had it. Next morning it was dead. Sent it back to Amazon and am waiting for replacement, but they are out so will have to wait a few weeks for replacement.
Bad internal memory?
Sent from my XT907 using xda app-developers app
SnegovikRZN said:
Hi! If you tablet is bricked, you can make factory reset with adb! This is working!
Code:
adb reboot recovery
After choose factory reset.
Code:
adb reboot bootloader
- this is command reboot in fastboot
I tested it and it working! Sorry for my English, I am from Russia
Click to expand...
Click to collapse
This should work for people who are bricked.
I had this issue on my 7" after only 2 days...tried Amazon's suggested 'remedies' to no avail, and then called their support who basically put me through similar tasks, also with no joy. Finally declared it a lost cause and they overnighted me a replacement (Saturday delivery!)...I've had the replacement now for a little over a week, without incident, so far (knock on wood).
How do you do the adb commands if you can't turn on the device?
vividexstance said:
How do you do the adb commands if you can't turn on the device?
Click to expand...
Click to collapse
You can't.
Related
Hello,
I was wandering if my tablet is hosed or not because of the following information after I tried to install early preview
of ICS and I have opened it. I have taken to a repair shop but they would touch because 'they think it is a software issue.' Software would not cause the followine:
A:My Tablet will not turn on.
B:My Tablet is not seen by my pc(I have tried every plug)
C:Master reset button does not do anything
D:When I try to run APX, it says that there are no usb connected.
E:When I either try to charge with/without dock, it will charge for about 30mins max then the charge light will shut off.
F:Windows does not recognize my tablet when connected to my PC.
barakisbrown said:
Hello,
I was wandering if my tablet is hosed or not because of the following information after I tried to install early preview
of ICS and I have opened it. I have taken to a repair shop but they would touch because 'they think it is a software issue.' Software would not cause the followine:
A:My Tablet will not turn on.
B:My Tablet is not seen by my pc(I have tried every plug)
C:Master reset button does not do anything
D:When I try to run APX, it says that there are no usb connected.
E:When I either try to charge with/without dock, it will charge for about 30mins max then the charge light will shut off.
Click to expand...
Click to collapse
Perhaps you have been here but this site helped me out many times.
http://viewsonic-gtablet-for-dummies.webs.com/
See this post.
I would use this thread if my tablet could actually turn on. I have tried to see if it will show up in APX mode.
Have you checked to see if you are actually just in APX mode?
There won't be a thing on the tablet screen, will look like it's off (no color change of the black "off" getting lighter from being "on", etc..).
If you were able to nvflash before, have you tried nvflashing again?
Just as a test, plug the tablet up to your PC (that you have used nvflash on before....so we know your USB config is valid for the Gtablet), go ahead and hold the volume - down and then press power for just a second. Now try to nvflash the device.
My tablet was stuck in an APX boot only process for a LONG time (about 9 months). I could nvflash it with different ROMS to test, just couldn't power it off because once I did....it appeared to never come on again. Reset button did nothing, Power button did nothing, screen was just "off" black period. I could still nvflash....
barakisbrown said:
I would use this thread if my tablet could actually turn on. I have tried to see if it will show up in APX mode.
Click to expand...
Click to collapse
You should go through those links a bit more carefully. Watch that youtube video for a start.
I got home after school and tried all suggestions and I still could not get it into apx mode. I watched the youtube video but I could not get my computer to recognize it like it does in the video.
If you've checked your USB cable
and done the HW reset procedures in the posts correctly
and also tried the nvflash on Linux
and if the tablet still doesn't go into APX mode,
then you might have truly bricked your gtab.
They say it is unbrickable--but, really, it is not.
You got an SOD. Fosser warned people that tried the ICS alpha about this. The only thing you can do is unscrew the back and press the reset button on the mainboard. If that don't work... sorry you killed your Gtab.
Thanks for the help
Well,
It does look like I really did brick my tablet because I have TRIED everything. I knew what I was getting myself into when I flashed it.
barakisbrown said:
Well,
It does look like I really did brick my tablet because I have TRIED everything. I knew what I was getting myself into when I flashed it.
Click to expand...
Click to collapse
You could try installing Ubuntu on a spare computer, and see if Ubuntu detects your gtab. Ubuntu does not need apx drivers. All you have to do is plug in USB open a terminal and type lsusb and hit enter. You will need to attempt to put your tablet into apx mode with power and volume down first. Doing it through Ubuntu will eliminate the possibility of a driver error.
Sent from my Nexus S using XDA App
I already had similar situation. Used power consuming USB HDD to train my battery.
After 24h - my G-tab is back
So my Prime is completely stock from an OS standpoint. Not rooted, just a handful of apps. I got the JB firmware notification this morning and I went ahead and kicked it off. Things seemed fine and the android with the blue progress bar popped up after a reboot. I left it alone and when I came back it was sitting on the ASUS boot screen. It has been on that boot screen ever since. I let it sit that way for over an hour and finally tried to power it off. I can power it off but it automatically tries to restart and gets stuck on the ASUS screen again. Tried holding the volume button down during power cycle and no luck. Anyone have any ideas?
Thanks
xRedLeadrx said:
So my Prime is completely stock from an OS standpoint. Not rooted, just a handful of apps. I got the JB firmware notification this morning and I went ahead and kicked it off. Things seemed fine and the android with the blue progress bar popped up after a reboot. I left it alone and when I came back it was sitting on the ASUS boot screen. It has been on that boot screen ever since. I let it sit that way for over an hour and finally tried to power it off. I can power it off but it automatically tries to restart and gets stuck on the ASUS screen again. Tried holding the volume button down during power cycle and no luck. Anyone have any ideas?
Thanks
Click to expand...
Click to collapse
Try the following and see if it helps.
Hold volume down and power button and when the text appears in top left just wait 5 seconds. When the icons appear on your screen use volume down to go to the wipe icon then press volume up.
Not guaranteeing this will work but it has for others.
If still broken come back and post.
I have a unlocked TF201 and managed to install cyanogen mod 10 on it. Then one fine day, it encountered the "turning on wifi" error, and I tried to be clever and did a format /data on CWM.
Now I have a TF201 which can enter CWM (but can't install anything because it can't read SD card) and can get into Fastboot (since it's unlocked), but can't seem to be detected when i run fastboot from my win-pc.
Can anyone help? I tried installing various of the ADB fastboot drivers, in particular the universal naked driver from another thread, but still can't seem to work!
Can help? Pls?
fonsus said:
I have a unlocked TF201 and managed to install cyanogen mod 10 on it. Then one fine day, it encountered the "turning on wifi" error, and I tried to be clever and did a format /data on CWM.
Now I have a TF201 which can enter CWM (but can't install anything because it can't read SD card) and can get into Fastboot (since it's unlocked), but can't seem to be detected when i run fastboot from my win-pc.
Can anyone help? I tried installing various of the ADB fastboot drivers, in particular the universal naked driver from another thread, but still can't seem to work!
Can help? Pls?
Click to expand...
Click to collapse
adb and fastboot are different things.
adb you will be able to use while in CWM and fastboot you can use while in fastboot.
You need to be able to push a rom onto your device thru adb while in cwm.
There could be a few things wrong. It could be a faulty cable or it could be that your usb ports on the computer don't like it.
Have you tried using usb ports on the back of your computer and seeing if anything shows up in device manager when you are in cwm?
If not can you try it on another computers usb ports and see if anything shows up in device manager when you are in cwm?
Please come back with a bit more information when you have tried this. Once you can see the device in device manager you should be able to install the naked drivers and I can help you from there.
edit.. can you please also tell me what happens when you just try to let it boot.. where does it get stuck, what is on the screen?
flumpster said:
Try the following and see if it helps.
Hold volume down and power button and when the text appears in top left just wait 5 seconds. When the icons appear on your screen use volume down to go to the wipe icon then press volume up.
Not guaranteeing this will work but it has for others.
If still broken come back and post.
Click to expand...
Click to collapse
I also have this exact same problem. For mine, I can't get it to show the text or get to this menu (I've definitely gotten there before this, though).
klarh said:
I also have this exact same problem. For mine, I can't get it to show the text or get to this menu (I've definitely gotten there before this, though).
Click to expand...
Click to collapse
I'm having this problem. No bootloader messages show just splash screen. I get a blank screen when I hold power and volume up but that's it. ****.
T-HO6969 said:
I'm having this problem. No bootloader messages show just splash screen. I get a blank screen when I hold power and volume up but that's it. ****.
Click to expand...
Click to collapse
Its power and volume down to get to the wipe icon not power up.
flumpster said:
Try the following and see if it helps.
Hold volume down and power button and when the text appears in top left just wait 5 seconds. When the icons appear on your screen use volume down to go to the wipe icon then press volume up.
Not guaranteeing this will work but it has for others.
If still broken come back and post.
Click to expand...
Click to collapse
Thanks for the response. vol down and power don't do me any good. It won't let me into the stock recovery mode. I've been down that road before and entered it successfully so I'm pretty certain I'm doing it right. It just loops me back to the ASUS screen.
Thanks again.
xRedLeadrx said:
Thanks for the response. vol down and power don't do me any good. It won't let me into the stock recovery mode. I've been down that road before and entered it successfully so I'm pretty certain I'm doing it right. It just loops me back to the ASUS screen.
Thanks again.
Click to expand...
Click to collapse
The only way to do it is to have it powered off. Then hold the volume down button first and while holding it start holding power button also.. Then don't let go of both buttons until it appears.
If that don't work I'm not sure what you have done sorry mate.
flumpster said:
The only way to do it is to have it powered off. Then hold the volume down button first and while holding it start holding power button also.. Then don't let go of both buttons until it appears.
If that don't work I'm not sure what you have done sorry mate.
Click to expand...
Click to collapse
I guess I'm looking at an RMA then because it is powered off when I do the vol down + power. Still only get the splash screen. I wouldn't be upset if I was trying to load a custom ROM or something but all I did was let the blasted thing try to install the OTA. Oh well, thanks again for your time.
xRedLeadrx said:
I guess I'm looking at an RMA then because it is powered off when I do the vol down + power. Still only get the splash screen. I wouldn't be upset if I was trying to load a custom ROM or something but all I did was let the blasted thing try to install the OTA. Oh well, thanks again for your time.
Click to expand...
Click to collapse
After communicating the issue to support, they said to do an RMA. This is my second RMA for this device, which is pretty annoying.
klarh said:
After communicating the issue to support, they said to do an RMA. This is my second RMA for this device, which is pretty annoying.
Click to expand...
Click to collapse
I think there must be some serious issues with TF201 and JB. I have got into exactly the same position by trying to use Protato's method to update to WW JB - and so have at least 3 others. But if the genuine update is doing this too!!
I'm going to request RMA. My tablet has gone to hell and this is just the seal of approval. Have a feeling I'm Infinity bound now. Good luck to all.
I am definitely going to have to RMA at this point. 3rd for me. Mine started off with the wonderful Serial Number unknown and was then suffering from pretty bad wifi/bluetooth fallout. ASUS has made good by me on both cases so far and I felt pretty good about my Prime but I must say I'm a bit disappointed that I need a 3rd RMA. I'll be happy overall if they get it back to me in good working order in a timely fashion.
xRedLeadrx said:
I am definitely going to have to RMA at this point. 3rd for me. Mine started off with the wonderful Serial Number unknown and was then suffering from pretty bad wifi/bluetooth fallout. ASUS has made good by me on both cases so far and I felt pretty good about my Prime but I must say I'm a bit disappointed that I need a 3rd RMA. I'll be happy overall if they get it back to me in good working order in a timely fashion.
Click to expand...
Click to collapse
How long foes RMA take for you usuallly? I was an idiot before to an opened up my Prime. I didn't mess with it just peaked to assembly if my camera fell out. Think this will matter? Do we have to pay the shipping?
Trying to help a young lady at work. Her overseas military bf got her son a Fire HD6. He played with it a while and brought it back with just the FIRE logo displaying. If you turn it off and back on it goes to Amazon logo then FIRE, and that's it.
I tried holding the volume down and power buttons and it turns off, when you turn it on it does same thing.
I held the power button for 30seconds, waited a few seconds and turned it back on, same result. I put it on the original charger for over an hour and then repeated the process with same results.
If I plug it into my computer (Win7 64) it sees it as MTP USB and attempts to install drivers but fails.
I called Amazon and they wanted to know the order number and registered account and such just to troubleshoot the darn thing.
Any ideas would be appreciated.
I met the same problem.
My fire hd 6 is also on the loop of logo.
I've tried to connect it with factory cable to PC, but won't work.
Is there anyone have any suggestion?
touchtaz said:
Trying to help a young lady at work. Her overseas military bf got her son a Fire HD6. He played with it a while and brought it back with just the FIRE logo displaying. If you turn it off and back on it goes to Amazon logo then FIRE, and that's it.
I tried holding the volume down and power buttons and it turns off, when you turn it on it does same thing.
I held the power button for 30seconds, waited a few seconds and turned it back on, same result. I put it on the original charger for over an hour and then repeated the process with same results.
If I plug it into my computer (Win7 64) it sees it as MTP USB and attempts to install drivers but fails.
I called Amazon and they wanted to know the order number and registered account and such just to troubleshoot the darn thing.
Any ideas would be appreciated.
Click to expand...
Click to collapse
tcc8tjj said:
My fire hd 6 is also on the loop of logo.
I've tried to connect it with factory cable to PC, but won't work.
Is there anyone have any suggestion?
Click to expand...
Click to collapse
Same issue here. Is there a way to maybe do a Hard reset??
Anyone have any input on this???
yeah, still no luck here either..
So my kid has a 3rd Gen Fire. I got it for him like 3 yrs. ago. At the time I loaded TWRP and CM11. Been fine ever since. Yesterday evening he claims while playing some Minecraft like game (Block craft 3D) the tablet screen went black and the boot loop started.
Now it's stuck there, it restarts itself every 35-37 secs (timed), and only reads "Kindle Fire" in white, then screen flashes and repeats. I can hold power to turn off, volume up/down combinations do nothing.
I used the factory cable, but device manager doesn't pop up anything. I told him high chances it's dead. Yet it'd be awesome to be able to go back and tell him I fixed it.
Does anyone have any further suggestions? or confirmation this is a end of service life type error? TIA
tavuslokus said:
So my kid has a 3rd Gen Fire. I got it for him like 3 yrs. ago. At the time I loaded TWRP and CM11. Been fine ever since. Yesterday evening he claims while playing some Minecraft like game (Block craft 3D) the tablet screen went black and the boot loop started.
Now it's stuck there, it restarts itself every 35-37 secs (timed), and only reads "Kindle Fire" in white, then screen flashes and repeats. I can hold power to turn off, volume up/down combinations do nothing.
I used the factory cable, but device manager doesn't pop up anything. I told him high chances it's dead. Yet it'd be awesome to be able to go back and tell him I fixed it.
Does anyone have any further suggestions? or confirmation this is a end of service life type error? TIA
Click to expand...
Click to collapse
What does it do when connected to wall charger?
Sent from my Chromebooks using XDA Labs
sd_shadow said:
What does it do when connected to wall charger?
Sent from my Chromebooks using XDA Labs
Click to expand...
Click to collapse
Being plugged to either PC or wall charged does not change the loop behavior.
tavuslokus said:
So my kid has a 3rd Gen Fire. I got it for him like 3 yrs. ago. At the time I loaded TWRP and CM11. Been fine ever since. Yesterday evening he claims while playing some Minecraft like game (Block craft 3D) the tablet screen went black and the boot loop started.
Now it's stuck there, it restarts itself every 35-37 secs (timed), and only reads "Kindle Fire" in white, then screen flashes and repeats. I can hold power to turn off, volume up/down combinations do nothing.
I used the factory cable, but device manager doesn't pop up anything. I told him high chances it's dead. Yet it'd be awesome to be able to go back and tell him I fixed it.
Does anyone have any further suggestions? or confirmation this is a end of service life type error? TIA
Click to expand...
Click to collapse
Device is likely gone; older 3rd gens are known for blown EMMC likely due to internal heating. Check auction sites for offerings; many good deals as folks fail to recognize the full potential of this device which remains competitive today. All 3rd (not 4th) gen HDX varients can be easily rooted and refreshed with the latest Android (Nougat based) ROMs - without using Safestrap.
That said, there is a somewhat involved procedure for dumping a HDX into 'bulk mode' to attempt a last ditch recovery. It is not for the faint of heart and won't help if the device has a hardware fault. I'd have to hunt down links and hand you off to another resource (@draxie) if you want to explore further.
The screen on my Kindle Fire HDX 8.9 suddenly went blank while I was using it. The battery was not very low. I tried pressing the power button for 20, 30 and 50 seconds but nothing. I connected it to a PC but did not detect anything. I thought the battery died, so I bought a new one and installed it but no luck. My Kindle just won't power on anymore. I don't hear any sound either which makes me hesitant to buy a new replacement screen.
Is there a way to fix it? Which component(s) could be dead? Or is it designed to fail after a number of years ? I thought only the screen and/or battery could die with age. My Kindle is 6 years old, but I have been taking care of it.
Thanks.
nazaf6 said:
The screen on my Kindle Fire HDX 8.9 suddenly went blank while I was using it. The battery was not very low. I tried pressing the power button for 20, 30 and 50 seconds but nothing. I connected it to a PC but did not detect anything. I thought the battery died, so I bought a new one and installed it but no luck. My Kindle just won't power on anymore. I don't hear any sound either which makes me hesitant to buy a new replacement screen.
Is there a way to fix it? Which component(s) could be dead? Or is it designed to fail after a number of years ? I thought only the screen and/or battery could die with age. My Kindle is 6 years old, but I have been taking care of it.
Thanks.
Click to expand...
Click to collapse
Likely a component on the main or daughter board took a dump. Not much you can do about that aside from replace and hope. Probably more cost effective to grab a lightly used one off eBay or another auction site.