Related
I've been having a weird problem with my Vibrant for the past ten hours or so, and can't seem to find a solution. I was running stock rooted JI6 and attempted to apply some app updates through the Market, but began getting network connection errors. I gave it several minutes, and when it refused to let me in, I restarted the phone, which had no effect. I did an ODIN restore and reverted to factory settings, and the phone refused to sign me into my Google account, saying it couldn't establish a reliable connection. I hunted around and eventually got signed in using the YouTube app workaround, but now when I try to access the Market it says the server is unavailable.
I haven't heard any buzz about a major outage, so I assume this is not something on Google's end. For the record, my connection is fine (tried to sign in to Market on both 3G and WiFi, no go, but browser and other internet-connected apps work fine, as do Google's sync services once I've managed to sign in through YouTube), and my Google account appears entirely normal PC-side. I saw an old thread about people having problems in China etc. after Google was partially blocked there, but as I'm in the United States, I don't think that applies. I am completely at a loss, and now I'm stuck with a factory-settings phone with no apps because I can't get into the Market.
I've followed the XDA forum for a couple months now, but this is my first post. I'll be heading to a T-Mobile store to ask them about it later today, but I'm hoping you folks will be able to shine some light on the subject in the meantime and perhaps even save me the trouble. I'm still pretty new to smartphones and Android, so go much beyond rooting and ODIN 101 and I'm quite ignorant. Any insight would be appreciated. Thanks for your attention!
Market works fine on my end. Try clearing the data on market that has helped me in the past. From home screen menu/ settings/ applications/ manage apps/ market/ clear data and cache reboot.
There's no entry for the Market in my apps list, since it's pre-installed.
zorak950 said:
There's no entry for the Market in my apps list, since it's pre-installed.
Click to expand...
Click to collapse
Click All filter at the top
No change.
Market web installs from "market android com" never start. ('m not allowed to post links)
Under "My Devices" in the settings page it shows my Atrix, It has a "Registered on" date (today) but it doesn't have a "Last Used" date (it shows a dash).
I have followed all the suggestions on the help page. (log in, log out)
My Market App version is 2.3.2.
Google Talk works. The Market App works. Clearing Data and Cache for the Market doesn't help any.
I'm signed in with a regular Google account. (not an apps account)
Any suggestions?
This might sound obvious, but have you tried restarting it or resetting it?
Yep. Lots of restarts.
Does the market work on anyone else's Atrix or is it just me?
I read somewhere that if you open Google Talk and sign out then sign back in, it should get the market web installs working because of a communication problem.
Timbits93 said:
I read somewhere that if you open Google Talk and sign out then sign back in, it should get the market web installs working because of a communication problem.
Click to expand...
Click to collapse
Yeah, that's on the help page. Didn't work.
Empty market cache, and uninstall market upgrades (if any). Had the same problem before with other phones, I do not think this is atrix specific.
Getting the market to upgrade afterwards required some manual steps as well. Too lazy to look that up now though, just google it.
bl0wf1sh said:
Empty market cache, and uninstall market upgrades (if any). Had the same problem before with other phones, I do not think this is atrix specific.
Getting the market to upgrade afterwards required some manual steps as well. Too lazy to look that up now though, just google it.
Click to expand...
Click to collapse
I emptied the cache and uninstalled updates. On the first launch I got the old market, on the second launch it had upgraded back to the new one. I also tried a reboot. Still doesn't work. Good idea though, thanks.
Bump! Any fixes for this? I'm having the same issues. The Market web store even lists my phone being last used on Feb 25 (the last day it was pushing app downloads from my computer). However, when I download apps from my phone, it shows up on my account online.
delta530 said:
Bump! Any fixes for this? I'm having the same issues. The Market web store even lists my phone being last used on Feb 25 (the last day it was pushing app downloads from my computer). However, when I download apps from my phone, it shows up on my account online.
Click to expand...
Click to collapse
I thought I was having this same problem, but I was in battery saver mode and had auto-sync disabled. After re-enabling it, the downloads just began automatically.
I had the same issues at first and tried all th above fixes and the ones on the google help page. nothing worked at first. i waited a few hours and tried downloading again and everything worked fine. i can't really explain how but it just started working.
I have had this problem for 5 days =/ Now I just chrome to phone the link and open it with market =/ I have done all the above, contacted Google and posted at Motorola Site. Nothing works.
Darn I am having the same issue. Just got my Atrix an hour or two ago...so we will see what happens. I'll try and keep you updated.
Edit: Mine just started working, so I don't know what the problem with yours is. Hope you get it worked out.
I have same problem here with my Hd2 DFT android Rom maket works fine but it never start downloading any apps :/ please some help ??!!
Do you have apps/the market to update only on wifi? And you haven't opened the apps to have them generate an, "I'm here", marker for the market to send you stuff, when you were hooked up to wifi?
I wondered the same thing...
Good news guys Google talk was not working for me so I re flashed my phone and reconfigure it now Google talk work and market too I don't know if it will works for you but for me it working great now hope it help a bit
Sent from my HTC HD2 using XDA App
Port 5228
This may not help everyone, but I ran into this same problem.
Each day, my downloads weren't sent to my phone and my gmail wasn't pushing consistently, but by the time I got home, everything seemed to be working again. I noticed that I was also unable to log into google talk on my office's wifi (which seems to be the key to getting everything else to work). A coworker with a samsung android phone was having the same problem.
We worked with our network administrator to unblock certain ports on the wifi firewall. We finally resolved this issue by opening port 5228. Now everything is pushing correctly. See if this port is blocked on your wifi.
The weird thing that kept throwing me off is that even if I switched off wifi and used ATT, it was still having problems for a period of time.
On ICS and no problems till yesterday, was updating some apps on google play and had to leave the wifi area, closed the prime and next time I get server error. Tried stopping the app deletining cache, still same problem. So tried uninstalling all updates to play and got back to Market, still the same error. Tried a Factory reset and still getting the same error.
Any ideas anyone ?
Just tried looking at Google Play on the PC and does not now recognise the Prime even though Gmail has synched OK on it
macowbourne said:
On ICS and no problems till yesterday, was updating some apps on google play and had to leave the wifi area, closed the prime and next time I get server error. Tried stopping the app deletining cache, still same problem. So tried uninstalling all updates to play and got back to Market, still the same error. Tried a Factory reset and still getting the same error.
Any ideas anyone ?
Just tried looking at Google Play on the PC and does not now recognise the Prime even though Gmail has synched OK on it
Click to expand...
Click to collapse
Hi,
It might be worth deleting your account, re-booting, re-installing your account , and see if that works.
Tried that, eventually resorted to a Factory reset. Still the same problem and now the Prime is not recognised on the PC Google store whereas it was previously, but Gmail is syncing withe the Prime no problem, really weird. But if I cant access the store its not fit for purpose and is going back
macowbourne said:
On ICS and no problems till yesterday, was updating some apps on google play and had to leave the wifi area, closed the prime and next time I get server error. Tried stopping the app deletining cache, still same problem. So tried uninstalling all updates to play and got back to Market, still the same error. Tried a Factory reset and still getting the same error.
Any ideas anyone ?
Just tried looking at Google Play on the PC and does not now recognise the Prime even though Gmail has synched OK on it
Click to expand...
Click to collapse
Have you tried simply turning off your Prime's Wi-Fi setting and turning it back on? I got that same Server Error and did not go away until I turned of Wi-fi and back on. Weird, I know. This happened to me like 3 times when I was trying to delete caches and data and whatever else to get rid of the 101 error. Rebooting did not cure it, either ... I had to actually off/on the wi-fi setting. Go figure.
Once you get rid of the server error, if you still have the Market/Google Play error, simply delete your Gmail account under Settings | Accounts & sync by clicking on your Gmail account, then clicking the "options" icon on the upper right of your screen (6 small square dots). Reboot and go back into your gmail accounts, etc ... logging in as necessary.
Hope it works for you, too...
Have the same "server error" on 101 for 2 days already.
Tried everything, including changing to different firmwares, different market versions e.t.c. Not working. And old versions does not auto update too.
Seems like the problem with market server address, but it;s a bit strange that it remains even after changing firmware, and other Google services work normally.
G1azier said:
Have the same "server error" on 101 for 2 days already.
Tried everything, including changing to different firmwares, different market versions e.t.c. Not working. And old versions does not auto update too.
Seems like the problem with market server address, but it;s a bit strange that it remains even after changing firmware, and other Google services work normally.
Click to expand...
Click to collapse
You did not mention removing your Gmail account under Accounts & sync in Settings, then rebooting ... worked like a charm for me. As soon as I logged back into Gmail and went to the Market, all was well. So, if you did not already try it, you might give it a shot. My Prime was getting that error for a full day ... got really annoying.
tedr108 said:
You did not mention removing your Gmail account under Accounts & sync in Settings, then rebooting ... worked like a charm for me. As soon as I logged back into Gmail and went to the Market, all was well. So, if you did not already try it, you might give it a shot. My Prime was getting that error for a full day ... got really annoying.
Click to expand...
Click to collapse
Tried deleting account rebooting, log back into gmail and still getting sever error, any more ideas anyone ?
I have the same problem, from yesterday even i flash to stock rom not connecting alwayes server error
Galaxy nexus.
Any advice?
Regards
try resetting the play store
have you tried going into settings>apps and force stopping the google play store and then clearing data and cache?
Hi all,
I fixed problem but you need to have rooted phone and install MarketEnabler app, here is a Google Play Server Error quick FIX http://viewoneworld.wordpress.com/2012/03/24/google-play-server-error-quick-fix - my blog post about it.
Its problem with some regional/provider specific markets/plays so you just need to fool it that you are from other region/provider...
Let me know if you have any problem with this fix...
You did not mention removing your Gmail account under Accounts & sync in Settings, then rebooting
Click to expand...
Click to collapse
Did this couple of times, still no result.
Its problem with some regional/provider specific markets/plays so you just need to fool it that you are from other region/provider...
Click to expand...
Click to collapse
Will try US VPN
UPDATE: Yes, used vpnreactor's free VPN and it worked. Very strange...
bojancincur said:
Hi all,
I fixed problem but you need to have rooted phone and install MarketEnabler app, here is a Google Play Server Error quick FIX wp.me/pHVnr-9 - my blog post about it.
Its problem with some regional/provider specific markets/plays so you just need to fool it that you are from other region/provider...
Let me know if you have any problem with this fix...
Click to expand...
Click to collapse
I got this problem too and thanks to you I got it working
bojancincur said:
Hi all,
I fixed problem but you need to have rooted phone and install MarketEnabler app, here is a Google Play Server Error quick FIX wp.me/pHVnr-9 - my blog post about it.
Its problem with some regional/provider specific markets/plays so you just need to fool it that you are from other region/provider...
Let me know if you have any problem with this fix...
Click to expand...
Click to collapse
It works on cowon z2. Thx
So Google are still deniying its their problem see email response
Hi Michael,
It sounds like you're having general connectivity issues - please try the following troubleshooting steps to resolve the issue:
- Reboot your device
- Sign in and out of Google Talk repeatedly to restore connection to our servers:
1. Go to your device’s app launcher, and press the Talk app
2. If you’re already signed into Talk, press Menu, and then touch Sign out
3. Launch Talk again to sign in (if you are unable to sign in, please let me know)
- Clear the cache of the Google Play Store app (Settings > Applications > Manage applications > All > Play Store > Clear cache)
- If you're using WiFi, ensure firewalls are not blocking access to ports required for Google Play (TCP and UDP 5228)
- Confirm that there is strong connectivity on your device, and contact your mobile service provider if you aren't connected
- Uninstall updates to the Google Play Store app by visiting:
Settings > Applications > Manage Applications, selecting "Play Store" under the "All" tab or filter and touching "Uninstall updates"
If none of these steps resolve the issue, please let me know, and I will continue to investigate the problem - any other detail you can provide about the issue and how/when it occurs will be extremely helpful.
Regards,
Brice
The Google Play Support Team
and none of the above works been tried by loads of people
@TaIz82 @stevenshea great! Glad that it worked for you.
@G1azier I tried vpn but no use, maybe I got on wrong one Great that there is this solution too.
@macowbourne
This can hardly be an general connection issue, I have around 600 people visited my blog post, with same issue. And they didn't have it ever before.
One more proof that this is not connectivity problem, all this user can search apps from the phone, but they cant install them in most of cases. So connection to server still exist, problem is with showing filtered content of home screen of Play app for some regions/providers.
Thanks to @G1azier post and his solution, I updated my post with US VPN solution that works even if device is not rooted http://viewoneworld.wordpress.com/2012/03/24/google-play-server-error-quick-fix check it out!
It's definetly at Googles end just used a proxy server to kid it I'm in the UK and hey ho works perfectley all apps downloaded and synced
macowbourne said:
So Google are still deniying its their problem see email response
Hi Michael,
It sounds like you're having general connectivity issues - please try the following troubleshooting steps to resolve the issue:
- Reboot your device
- Sign in and out of Google Talk repeatedly to restore connection to our servers:
1. Go to your device’s app launcher, and press the Talk app
2. If you’re already signed into Talk, press Menu, and then touch Sign out
3. Launch Talk again to sign in (if you are unable to sign in, please let me know)
- Clear the cache of the Google Play Store app (Settings > Applications > Manage applications > All > Play Store > Clear cache)
- If you're using WiFi, ensure firewalls are not blocking access to ports required for Google Play (TCP and UDP 5228)
- Confirm that there is strong connectivity on your device, and contact your mobile service provider if you aren't connected
- Uninstall updates to the Google Play Store app by visiting:
Settings > Applications > Manage Applications, selecting "Play Store" under the "All" tab or filter and touching "Uninstall updates"
If none of these steps resolve the issue, please let me know, and I will continue to investigate the problem - any other detail you can provide about the issue and how/when it occurs will be extremely helpful.
Regards,
Brice
The Google Play Support Team
and none of the above works been tried by loads of people
Click to expand...
Click to collapse
I am receiving an error while trying to connect to Google Talk: "Connection interrupted -- status update temporarily unavailable.
What can I do?
Thanks.
Sent from my Transformer Prime TF201 using xda premium
I added permanent fix solution for #GooglePlay server error on my blog post http://viewoneworld.wordpress.com/2012/03/24/google-play-server-error-quick-fix/
A lot has been said about this error, but I still can't fix the damn thing.
Clearly it's not the phone, it has to be something with the account. This is my daughter's phone and when I formatted/installed and set it up with my Google account, Google play works perfectly fine. I tried probably 6-7 times to wipe/re-install and keep getting this error.
The interesting thing is that there are 2-3 apps that it does download (Titanium, ES File Explorer, SMS Backup) and of course the Google apps, but it refuses to download other non-Google apps and refuses to update anything.
I tried clearing, removing account, add account - you name it. It won't budge.
Any solution to this, because the phone is really useless like this.
I am using cm-11-20140731-NIGHTLY-i9100 and the phone is rooted of course.
Thanks.
Anyone with an idea?
sbi1 said:
A lot has been said about this error, but I still can't fix the damn thing.
Clearly it's not the phone, it has to be something with the account. This is my daughter's phone and when I formatted/installed and set it up with my Google account, Google play works perfectly fine. I tried probably 6-7 times to wipe/re-install and keep getting this error.
The interesting thing is that there are 2-3 apps that it does download (Titanium, ES File Explorer, SMS Backup) and of course the Google apps, but it refuses to download other non-Google apps and refuses to update anything.
I tried clearing, removing account, add account - you name it. It won't budge.
Any solution to this, because the phone is really useless like this.
I am using cm-11-20140731-NIGHTLY-i9100 and the phone is rooted of course.
Thanks.
Click to expand...
Click to collapse
You could switch on "USB Debugging" in the Development Settings, and read/search the log with "log cat", while downloading a non-google app.
If something is wrong, then it will be in the log files (and CyanogenMod Builds are perfect for this, because they are often running in Debug Mode).
I've done this very often, and it helps almost every time :victory:
Google Error Codes are one thing, reading the logs another ^^
If you find something suspicious, we can investigate it and find a solution.
I'm running official ICS on Xperia U and I'm facing some problems.
I tried to install Sonic Dash in Google Play but it would be stuck on "Transferring..." so since I couldn't stop the proccess I had to uninstall updates of Google Play.
When I launched Google Play again and tried to install it again, it shows error "Error retrieving information from server[DF-SA-01]", or something like that. I googled it and tried all the suggestions; however it just wouldn't work. I tried to remove Google Account and adding it again using both the Google Play method and the settings one but it would say that the account is already on the phone (I EXPLICITLY REMOVED THE ACCOUNT, checked everything and it would ask for Google Account).
What should I do now? This error is extremely annoying and I'm about to throw my phone on the wall. I don't think formatting will work, didn't try that but I don't want to lose my data. What if in the end it glitches again and says "There is already a account with that email [email protected]"?
Thanks. I'm pissed off, sorry.
Whinpful said:
I'm running official ICS on Xperia U and I'm facing some problems.
I tried to install Sonic Dash in Google Play but it would be stuck on "Transferring..." so since I couldn't stop the proccess I had to uninstall updates of Google Play.
When I launched Google Play again and tried to install it again, it shows error "Error retrieving information from server[DF-SA-01]", or something like that. I googled it and tried all the suggestions; however it just wouldn't work. I tried to remove Google Account and adding it again using both the Google Play method and the settings one but it would say that the account is already on the phone (I EXPLICITLY REMOVED THE ACCOUNT, checked everything and it would ask for Google Account).
What should I do now? This error is extremely annoying and I'm about to throw my phone on the wall. I don't think formatting will work, didn't try that but I don't want to lose my data. What if in the end it glitches again and says "There is already a account with that email [email protected]"?
Thanks. I'm pissed off, sorry.
Click to expand...
Click to collapse
i just sharing what i've do to solved the problem, a days ago i had same problem like that, and i just looking for google play apk from the internet, download and install on my device, and success fix that error, just share