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I've been having a weird problem with my Vibrant for the past ten hours or so, and can't seem to find a solution. I was running stock rooted JI6 and attempted to apply some app updates through the Market, but began getting network connection errors. I gave it several minutes, and when it refused to let me in, I restarted the phone, which had no effect. I did an ODIN restore and reverted to factory settings, and the phone refused to sign me into my Google account, saying it couldn't establish a reliable connection. I hunted around and eventually got signed in using the YouTube app workaround, but now when I try to access the Market it says the server is unavailable.
I haven't heard any buzz about a major outage, so I assume this is not something on Google's end. For the record, my connection is fine (tried to sign in to Market on both 3G and WiFi, no go, but browser and other internet-connected apps work fine, as do Google's sync services once I've managed to sign in through YouTube), and my Google account appears entirely normal PC-side. I saw an old thread about people having problems in China etc. after Google was partially blocked there, but as I'm in the United States, I don't think that applies. I am completely at a loss, and now I'm stuck with a factory-settings phone with no apps because I can't get into the Market.
I've followed the XDA forum for a couple months now, but this is my first post. I'll be heading to a T-Mobile store to ask them about it later today, but I'm hoping you folks will be able to shine some light on the subject in the meantime and perhaps even save me the trouble. I'm still pretty new to smartphones and Android, so go much beyond rooting and ODIN 101 and I'm quite ignorant. Any insight would be appreciated. Thanks for your attention!
Market works fine on my end. Try clearing the data on market that has helped me in the past. From home screen menu/ settings/ applications/ manage apps/ market/ clear data and cache reboot.
There's no entry for the Market in my apps list, since it's pre-installed.
zorak950 said:
There's no entry for the Market in my apps list, since it's pre-installed.
Click to expand...
Click to collapse
Click All filter at the top
No change.
Market web installs from "market android com" never start. ('m not allowed to post links)
Under "My Devices" in the settings page it shows my Atrix, It has a "Registered on" date (today) but it doesn't have a "Last Used" date (it shows a dash).
I have followed all the suggestions on the help page. (log in, log out)
My Market App version is 2.3.2.
Google Talk works. The Market App works. Clearing Data and Cache for the Market doesn't help any.
I'm signed in with a regular Google account. (not an apps account)
Any suggestions?
This might sound obvious, but have you tried restarting it or resetting it?
Yep. Lots of restarts.
Does the market work on anyone else's Atrix or is it just me?
I read somewhere that if you open Google Talk and sign out then sign back in, it should get the market web installs working because of a communication problem.
Timbits93 said:
I read somewhere that if you open Google Talk and sign out then sign back in, it should get the market web installs working because of a communication problem.
Click to expand...
Click to collapse
Yeah, that's on the help page. Didn't work.
Empty market cache, and uninstall market upgrades (if any). Had the same problem before with other phones, I do not think this is atrix specific.
Getting the market to upgrade afterwards required some manual steps as well. Too lazy to look that up now though, just google it.
bl0wf1sh said:
Empty market cache, and uninstall market upgrades (if any). Had the same problem before with other phones, I do not think this is atrix specific.
Getting the market to upgrade afterwards required some manual steps as well. Too lazy to look that up now though, just google it.
Click to expand...
Click to collapse
I emptied the cache and uninstalled updates. On the first launch I got the old market, on the second launch it had upgraded back to the new one. I also tried a reboot. Still doesn't work. Good idea though, thanks.
Bump! Any fixes for this? I'm having the same issues. The Market web store even lists my phone being last used on Feb 25 (the last day it was pushing app downloads from my computer). However, when I download apps from my phone, it shows up on my account online.
delta530 said:
Bump! Any fixes for this? I'm having the same issues. The Market web store even lists my phone being last used on Feb 25 (the last day it was pushing app downloads from my computer). However, when I download apps from my phone, it shows up on my account online.
Click to expand...
Click to collapse
I thought I was having this same problem, but I was in battery saver mode and had auto-sync disabled. After re-enabling it, the downloads just began automatically.
I had the same issues at first and tried all th above fixes and the ones on the google help page. nothing worked at first. i waited a few hours and tried downloading again and everything worked fine. i can't really explain how but it just started working.
I have had this problem for 5 days =/ Now I just chrome to phone the link and open it with market =/ I have done all the above, contacted Google and posted at Motorola Site. Nothing works.
Darn I am having the same issue. Just got my Atrix an hour or two ago...so we will see what happens. I'll try and keep you updated.
Edit: Mine just started working, so I don't know what the problem with yours is. Hope you get it worked out.
I have same problem here with my Hd2 DFT android Rom maket works fine but it never start downloading any apps :/ please some help ??!!
Do you have apps/the market to update only on wifi? And you haven't opened the apps to have them generate an, "I'm here", marker for the market to send you stuff, when you were hooked up to wifi?
I wondered the same thing...
Good news guys Google talk was not working for me so I re flashed my phone and reconfigure it now Google talk work and market too I don't know if it will works for you but for me it working great now hope it help a bit
Sent from my HTC HD2 using XDA App
Port 5228
This may not help everyone, but I ran into this same problem.
Each day, my downloads weren't sent to my phone and my gmail wasn't pushing consistently, but by the time I got home, everything seemed to be working again. I noticed that I was also unable to log into google talk on my office's wifi (which seems to be the key to getting everything else to work). A coworker with a samsung android phone was having the same problem.
We worked with our network administrator to unblock certain ports on the wifi firewall. We finally resolved this issue by opening port 5228. Now everything is pushing correctly. See if this port is blocked on your wifi.
The weird thing that kept throwing me off is that even if I switched off wifi and used ATT, it was still having problems for a period of time.
Did your Android Market just update itself and break the My Apps function? I just noticed my Market app on my phone just made me accept the agreement again. As I remember it does this when the market app is updated. After clicking agree, the market app loaded, I click "My Apps" and just get a blank screen. Tried killing the app, then trying again, no luck. Rebooted phone, no luck. Anyone else??
for my the same thing. same problem!
Try wiping cache?
Sent from my GT-I9100 using XDA App
works for me, i however lost quite some apps (they are no longer linked to the market).
fixing the market links via titanium 4.3.1 made them available as updates, but after the 'update' they were gone again.
downgrading to the old 2.x market didn't help either, oh boy
what can i do now?
I have the same problem, and I haven´t find any solution so far.
If you see, the lost apps aren´t in present in the market web version.
they came back eventually. tried to restore the market links via titanium a dozen times before that.
out of the blue they where there again.
now i flashed the new cm nightly and i got the same prob again
guess i gotta be patient.
Maybe because of a Restart?
Worked fine for me and I did notice the market change on my DroidX.
What version is your market guys? Mine is 3.1.5 and I dont have such a problem
_______________________________
Flipped to xda by my mad device.
3.1.5 too. flashed the newesst gapps, they include the 3.1.3 market, but it auto updates real fast :0
Same here, but here's something new to add
I hadn't changed anything on my 2.1.3 rooted Droid X2 when this problem popped up two days ago.
Before coming here, cleared cache, deleted data, fixed permissions, rebooted, and rebooted (and cussed profusely at great volume).
And I tried a couple of the suggestions here, but to no avail.
I uninstalled the updates and the market dropped back to 3.1.3. Then saw the error "A server error has occurred. Retry, or cancel and return to the previous screen.
My guess is that my account is hosed up in the Google Market cloud and the latest version of Market doesn't provide error feedback.
So still sitting with a blank My Apps screen. And of course, Google Android Support has Jack Sheisse to say about it to anyone.
I have exactly the same problem; 'my apps' just brings up the server error. Tried everything, but to no avail. I can still download new apps though!
My logcat shows this:
""[24] BaseAction.run(): ApiException: com.android.vending.api.ApiException: Error from backend. Request=com.android.vending.model.AssetRequest, Response=INTERNAL_SERVICE_ERROR
I/vending (16292): [1] BaseAction.displayErrorUi(): Server error in com.android.vending.MyDownloadsActivity$MyDownload sLoader: com.android.vending.api.ApiException: Error from backend. Request=com.android.vending.model.AssetRequest, Response=INTERNAL_SERVICE_ERROR""
For me, the answer to my original problem was that I have more than one Google account configured on my phone.
For some odd reason, having multiple accounts on my phone causes the market to get confused constantly as to which account it should default to. Since one account is only on my phone for gmail purposes, there are no market apps attached to it. When the market defaults to the Gmail only account, none of my apps show up. When I manually go into the Market settings on my phone and change the account it's using to the correct account, all my apps come back.
As of now, I have not found any way to tell the Market which Google account should be the default account. So, still living with this. I just check which account it's using before doing anything in the Market App. Huge pain in the Arse..
I have the same problem with new Market. When I click My Apps this is what I get: Applications and games owned by this account will appear here.
If you also have problems please report it to Google here so they can fix it.
FIXED!
Ignore.
(thought it was fixed, but it's not...)
My apps blank
I also got the problem with blank my apps and now i fixed it for me, maybe its the same for some others. The problem was one app (can be more), in my case teeter (htc sense game). So i backuped all my apps with Titanium Backup, then uninstall all with TB. Set delete market link when uninstall app in TB settings. Clear Market cache/data. Open Market go to my apps, go back and again to my apps. Now it works for me again. So i restored 10 apps, cleared cache/data from Market and looked into my apps. I did this restor in 10 apps steps and cleared Market data till i found the app that broke the market.
My Apps Brings Up Server Error Message
It doesn't seem to have to do with anything under our control, and google is typically silent about it. I think the only thing to do is wait and meanwhile I am using appbrain which is better than market anyway. If anybody does find a solution, and I am wrong about all this, please post it. This is really annoying and frustrating.
I'm too having same issue
I also get the same " applications and games owned by this account will appear here" after the update when I go to my Apps. I have two gmail accounts, and the problem is in my main account.. my secondery account have 2 apps installed, and have no problem displaying them...
I've tried all of the above solutions like clearing cache, data...
Strangely I have another phone with the same accounts setup and it works fine...
Same is issue here - Droid Bionic
"Applications and games owned by this account will appear here"
Same is issue
I am having some issues with Google Play giving error 927 when updating/downloading apps.
This happens both on wifi and cellular.
Both on my Note 2 on Sammy rom and Desire on 4.2.2.
Is there anything I can do?
Sent from my GT-N7100 using Tapatalk 2
I have faced a similar problem long back.. I have done the below steps to recover..
Uninstall updates for Playstore
Clear data for Downlaod manager
Keep the phone connected to internet and reboot
after reboot wait for couple of minutes so that Playstore update will be installed properly.. Then try updating your apps..
I've tried everything
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
jab476 said:
I have tried evey solution that I could possible find to try and stop getting error 927. It's definitly linked to my google account/gmail. When I create a new gmail, everything works fine. Problem is all of my purchased apps are attached to gmail with 927 error. Someone please help. I'm desperate!!!! I have Verizon Galaxy S4. Doesn't matter what I wipe, if I'm rooted or not, or if I try using my account on my wife's S4... All give me error 927!!!
Click to expand...
Click to collapse
Change your google password and all should work again.
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
I'm actually having this same exact problem on my Note 3. I tried changing my Google password, but continue to have problems. I pulled a logcat and posted it here in case anyone can interpret it.
https://drive.google.com/#folders/0B...2lZdG1YM1Y3X28
What version of the play store are you running? Also, do you have the background restricted for the play store?
Try the newest Play Store if yours is not up to date. I remember the issue in my S4 and newest version solved it after wiping data and install update.
http://www.androidpolice.com/2013/1...-play-store-activity-iap-indicators-and-more/
cmlusco said:
Change your google password and all should work again.
Click to expand...
Click to collapse
RevelationOmega said:
What version of the play store are you running? Also, do you have the background restricted for the play store?
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Click to collapse
I have version 4.5.10. I'm not sure how to check for the background restriction.
mightykc said:
I have version 4.5.10. I'm not sure how to check for the background restriction.
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Click to collapse
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
RevelationOmega said:
Setting -> Data Usage -> Menu -> Background Data
May have slightly different way phone by phone. Also check the app under Data Usage for play store, see if background data restricted.
Click to expand...
Click to collapse
Ok I checked and background data is not restricted, and I have the latest play store version.
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
paulove said:
It is a issue @ Google, nothing you can do on your phone to fix it. Contact Google support. I have a support case there, and need more people to bug them, so they have to fix it.
Sent from my GT-N7100 using Tapatalk
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Click to collapse
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
---------- Post added at 03:19 AM ---------- Previous post was at 02:43 AM ----------
mightykc said:
Ok so I called Google Play support, and they said was they are aware of the problem and have no resolution and I should try to search the web for others having the same problem and see if the found a fix. WTF....
Click to expand...
Click to collapse
and I found another thread with the same issue so it is starting to affect other people:
http://forum.xda-developers.com/showthread.php?t=2627114
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
paulove said:
@mightykc
When did you start using your account on Google play? Did you use in on GB and before?
Click to expand...
Click to collapse
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
mightykc said:
Yes its the same account I've had going all the way back to the first Android phone. It has gotten better. I ODIn'ed back from a 4.4.2 ROM to a custom 4.3 ROM and my market works most of the time. When it starts actign up I usually have to clear data/wipe caches, restart and wait a bit for it to resync my account. Kind of a pain, but working most of the time is better than none of the time.
Click to expand...
Click to collapse
How are the Play store on the web working for you when signed in with the account you are having issues with. For me I have trouble loading in anything @all. Especially the top list, and my purchases.
I believe there are issues with older accounts that did not get updated/patched with new settings after ICS update, or the 3.0+ update of their store when it became Play Store and not Android market. When I use my other account all is ok, but there I have no purchased apps.
If you want you can find the 2.3.6 version of Market and replace the Play store and you will find that all issues are gone. Now I use Legazy Play store witch can be used together with normal play. Just need to push it to system/apps on 4.3 or system/priv-apps on 4.4.
Use all this advise at own risk.
Sent from my iPad using Tapatalk HD
Anyone have any luck with this/ age of Gmail accounts?
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
ReschDMD said:
I just recently started having this issue on a stock GS4A on at&t. Maybe a week ago could not get updates and wrote it off as a busy server then realized this weekend I could not get anything new.
I tried every fix I could find on the forums and even a fix that the 2nd tier Google tech suggested (no different from the forum fixes other than including turning the automatic date/time on and off). Every method was a band-aid at best: one or two apps can come through before I get the 927 error or the DF-BPA-30 error. At least the error codes are consistent...
I honestly think this is related to the age of my account. I have had a Gmail account since 2007 or so when I believe it was still in beta. I am surmising that older accounts are on an older server or something that is having issues. I made two dummy accounts and could download anything I wanted, so there is nothing wrong with my handset or connections. The temporary work-around I am using is adding a secondary gmail account and adding any apps through it, while still using primary for mail, contacts, and calendar. I am not a heavy user, so it works, but I should not have to patch it together like this!
So- anyone who is getting this error; how long have you been a Google user? Anyone else tried "old vs new" for a cause of the error?
When I replied to the 2nd tier tech I told him his method did not work, but asked to look into the account itself. I'll update if I have anything to say.
Click to expand...
Click to collapse
Ask to get your case transferred to apps division. There I got real help. They are really good. And have helped me a lot.
There are two possible methods to solve error 927 on android:
Method 1:
Go to settings>>”All”>>Select “Google Play Store”
Now Force Stop>>Clear Data>>Clear Cache
Now again try downloading or updating the app
If the above didn’t work, go to settings>>”All”>>Select “Google Play Store”>>Uninstall Updates
Again, from “All”>> Select “Download Manager”>>Clear Data and Cache
Rerun Google Play Store and install/update your app or game
Method 2:
Go to system settings>> Accounts>>Google>>remove your Gmail account
Now from settings>>Apps>>All> Force stop, Clear data and cache for Google Play Store, Google Service Framework and Download Manager (like in method 1)
Now again go to settings>> Accounts>>Google>>Add your gmail account
Restart your android and then accept all the Google terms and setup Google settings
Rerun Google Play Store and update or install your app.
How to Fix Error 927 in Android
Free Some Space on your device
Clear data and cache files of Google Play Store
Stop or Uninstall Google Play Store (Updates)
Add New Gmail Account
Hope it helped you....
Try the methods below
Free some space on your device
Clear data and cache in Google Play Store
Add new Google account
Uninstall updates of Google Play store
It is the most annoying issue facing by many Android users, that occurs when you download or update any games and apps from the Google play store. But for me, this error solved by the just clear cache.
I'm running official ICS on Xperia U and I'm facing some problems.
I tried to install Sonic Dash in Google Play but it would be stuck on "Transferring..." so since I couldn't stop the proccess I had to uninstall updates of Google Play.
When I launched Google Play again and tried to install it again, it shows error "Error retrieving information from server[DF-SA-01]", or something like that. I googled it and tried all the suggestions; however it just wouldn't work. I tried to remove Google Account and adding it again using both the Google Play method and the settings one but it would say that the account is already on the phone (I EXPLICITLY REMOVED THE ACCOUNT, checked everything and it would ask for Google Account).
What should I do now? This error is extremely annoying and I'm about to throw my phone on the wall. I don't think formatting will work, didn't try that but I don't want to lose my data. What if in the end it glitches again and says "There is already a account with that email [email protected]"?
Thanks. I'm pissed off, sorry.
Whinpful said:
I'm running official ICS on Xperia U and I'm facing some problems.
I tried to install Sonic Dash in Google Play but it would be stuck on "Transferring..." so since I couldn't stop the proccess I had to uninstall updates of Google Play.
When I launched Google Play again and tried to install it again, it shows error "Error retrieving information from server[DF-SA-01]", or something like that. I googled it and tried all the suggestions; however it just wouldn't work. I tried to remove Google Account and adding it again using both the Google Play method and the settings one but it would say that the account is already on the phone (I EXPLICITLY REMOVED THE ACCOUNT, checked everything and it would ask for Google Account).
What should I do now? This error is extremely annoying and I'm about to throw my phone on the wall. I don't think formatting will work, didn't try that but I don't want to lose my data. What if in the end it glitches again and says "There is already a account with that email [email protected]"?
Thanks. I'm pissed off, sorry.
Click to expand...
Click to collapse
i just sharing what i've do to solved the problem, a days ago i had same problem like that, and i just looking for google play apk from the internet, download and install on my device, and success fix that error, just share