When on wifi no more text messaging - T-Mobile HTC One (M7)

It looks like after the latest update I no longer get text messages while on wifi.

Im on the new update and my text over WiFi still works
Sent from my HTC One using XDA Premium 4 mobile app

well I just kinda realized that when I have wifi calling on it turns off the phone so phone goes over wifi however I can't remember if texting was going over wifi with wifi calling enabled ?
Do you have wifi calling on ? If not can you send and receive with it on ?

I posted on another post the following:
"Has anyone seen any issues with the one not receiving phone calls or text messages or stops receiving while on LTE? Also sending duplicate texts. Already cleared cache...factory reset the device and finally T-Mo deemed the set had a hardware issue and sent a replacement one. Same issues. When I turn the LTE radio off all my issues seem to disappear. Its crazy....noticed it started about 3-4 weeks ago. I didn't start tracking it until then. Its possible that the ROM is jacked but on two different handsets? Has anyone seen this issue in the Oklahoma area?"
I can tell you this.....I have had several emails from HTC and T-Mo about this issue going back a month. Noticed the issue when the 4.3 upgrade came across. Other users reported even when rooted and with other MODS installed the issue remains. After about a month of this craziness I have come up with the idea its the ROM/Radio update thats causing the issue. So Any MOD taken from the 4.3 upgrade will probably have this issue. Unless someone else comes up with any other ideas that may have caused the issue. Also I believe the issue its not just while on WIFI as it does it sometimes while I am at work. What helped to resolve this issue was turning off the LTE radio but still the issue occurred albeit less often. Sorry for the bad news. They only way to fix this issue is by *****ing at T-Mo and HTC about it. We get enough people to complain then maybe they will find the issue and fix it.
http://forum.xda-developers.com/showthread.php?t=2534269
---------- Post added at 02:37 PM ---------- Previous post was at 02:34 PM ----------
This AM received the following email:
Dear XXXXXXXXXXXXXXXXXXXX,
Thank you for taking the time to contact the HTC Technical Support.
We are aware the issues that you are having with your HTC phone; however we are still working in order to provide the steps to solve this situation.
I apologize for any inconvenience this may cause XXXXXXXXXXXXXXXX, and I thank you for your patience and cooperation while we help you resolve this issue.
Have a great weekend!
So I guess they know there is an issue

It must be a hit or miss issue. Ive got LTE radio on, and my text and MMS over wifi works just fine.

blackangst said:
It must be a hit or miss issue. Ive got LTE radio on, and my text and MMS over wifi works just fine.
Click to expand...
Click to collapse
Do you have wifi calling on when you have wifi on while you have text and MMS working as well ?

holmesnmanny said:
Do you have wifi calling on when you have wifi on while you have text and MMS working as well ?
Click to expand...
Click to collapse
Yes.

Related

Texting Stopped Working on EVO LTE

I suddenly can't send or receive any text messages. I don't have a clue what caused it. Last night I installed the app wifikill and used it for a few minutes which did cause my phone to reboot and for some reason made it look for a profile update, firmware update and prl update. Everything else seems to be working, so I'm not sure what's going on. I already attempted to delete everything in my phone and restore from a nandroid backup before this happened, and the problem still persist. Any ideas of what could have caused this and how to fix it?
I don't know if it is related or not, but I've been having texting issues with the LTE as well. Sometimes they go through, sometimes they don't and I end up turning airplane mode on, then off after waiting 30 seconds.
I've also been having MAJOR delays in getting sent messages (some are coming in more than 2 hours after they were sent to me according to the time stamps on the incoming messages)
It is really driving me crazy (oh, and along with data crapping out as well with no rhyme or reason as to why and when).
fastamx79 said:
I don't know if it is related or not, but I've been having texting issues with the LTE as well. Sometimes they go through, sometimes they don't and I end up turning airplane mode on, then off after waiting 30 seconds.
I've also been having MAJOR delays in getting sent messages (some are coming in more than 2 hours after they were sent to me according to the time stamps on the incoming messages)
It is really driving me crazy (oh, and along with data crapping out as well with no rhyme or reason as to why and when).
Click to expand...
Click to collapse
+1 to this issue.
That's no really the same problem I'm having. I simply can't send or receive text messages at all. It just suddenly started happening with no warning, so I'm not sure what caused it or how to fix it. Please let me know if anyone else is having this problem. If I don't hear anything soon, I'm thinking about unrooting my phone and re-locking the bootloader and taking it to sprint to see if they can do anything with it.
NoClemency said:
That's no really the same problem I'm having. I simply can't send or receive text messages at all. It just suddenly started happening with no warning, so I'm not sure what caused it or how to fix it. Please let me know if anyone else is having this problem. If I don't hear anything soon, I'm thinking about unrooting my phone and re-locking the bootloader and taking it to sprint to see if they can do anything with it.
Click to expand...
Click to collapse
I would run the ruu which will put you back to stock and see if the problem remains.
njfoses said:
I would run the ruu which will put you back to stock and see if the problem remains.
Click to expand...
Click to collapse
Sadly I already did that, and it still wasn't able to send or receive text messages. But here is the real kicker. Soon as I made a call to one of my friends who also knows a lot about phones to ask him if he had any suggestions, all the text messages that I made that wouldn't send all sent. By simply making a phone call, the phone must of connected with the sprint towers and made it start working. Super bizarre, but it's working again. So now I'm in the process up setting everything back up. Thank you Titanium Back up.
I'm currently experiencing modified version of your problem. I can't send text messages, but I can receive them. The only messages I can send are picture messages because they are looked upon as data.
NoClemency said:
Sadly I already did that, and it still wasn't able to send or receive text messages. But here is the real kicker. Soon as I made a call to one of my friends who also knows a lot about phones to ask him if he had any suggestions, all the text messages that I made that wouldn't send all sent. By simply making a phone call, the phone must of connected with the sprint towers and made it start working. Super bizarre, but it's working again. So now I'm in the process up setting everything back up. Thank you Titanium Back up.
Click to expand...
Click to collapse
Are you new to Sprint? Text messaging on Sprint has done this on several different devices for the past two years (since I joined Sprint). And when I make a phone call several tend to come through.
Oddly enough this doesn't happen in Utah when I go to visit, only Puerto Rico (where I live).
Try making a phone call and updating your prl within Sprint Zone. That fixed it for me.
I tried EVERYTHING to fix my phone. I rooted, unlocked and installed 2 different ROMS. None helped. I had to update my PRL every hour, and sometimes that didn't help either. I wiped everything, unrooted and relocked, ran RUU and went to Sprint. They replaced my phone. They are not allowed to work on these phones currently, so you'll either get a new one or a reconditioned one. Because I signed up for insurance, I got a new one.
I have not had any of the same issues since getting a new one. To me, it seems the issue is the PRL. It's showing that it's been updated, but it's not updating. There's a conflict between what Sprint sees on their side and your phone. But.. I'm not a Sprint tech, so I don't know.
All I know is I have a NEW phone and the problem is FIXED. For now anyways..
shinedown87 said:
Are you new to Sprint? Text messaging on Sprint has done this on several different devices for the past two years (since I joined Sprint). And when I make a phone call several tend to come through.
Oddly enough this doesn't happen in Utah when I go to visit, only Puerto Rico (where I live).
Click to expand...
Click to collapse
Actually know, I've been with Sprint close to 20 years now. I've always had a lot of different problems with them, but I've never had this particular problem before. But I'm glad I got it figured out, and everything is working again.

Late Texts: Sending & Receiving

Predicament: Texting people and they won't receive my text or I won't receive their texts until about an hour later. I have not upgraded my SIM to the newest one yet. I am S-Off NRGZ Stock Look. Just wondering if upgrading the SIM will fix that issue or do you guys think it could be a network issue?
If it's any merit the person I'm texting is an AT&T iPhone 4 user. I'm T-Mobile.
Thanks
Double0EK said:
Predicament: Texting people and they won't receive my text or I won't receive their texts until about an hour later. I have not upgraded my SIM to the newest one yet. I am S-Off NRGZ Stock Look. Just wondering if upgrading the SIM will fix that issue or do you guys think it could be a network issue?
If it's any merit the person I'm texting is an AT&T iPhone 4 user. I'm T-Mobile.
Thanks
Click to expand...
Click to collapse
Seems network issue.
It's frustrating because it's a chick I'm trying to, you know, and sometimes I think she's ignoring me..lol but she says she replied and she even sent me a screen shot of her reply. It's happening more and more and its sucking! Just for ****s and giggles I'm going to upgrade my SIM today to the one that came in the box.
use to happen to me on my old phone network, its a network issue, either u or hers.. id say contact your carrier and have them run tests to figure out the problem.. they can send diff types of msg's to see how long it takes you to receive them, or maybe you need to do some troubleshooting steps from them... idk.. but hopefully its a network issue

HTC One LTE issues

Has anyone seen any issues with the one not receiving phone calls or text messages or stops receiving while on LTE? Also sending duplicate texts. Already cleared cache...factory reset the device and finally T-Mo deemed the set had a hardware issue and sent a replacement one. Same issues. When I turn the LTE radio off all my issues seem to disappear. Its crazy....noticed it started about 3-4 weeks ago. I didn't start tracking it until then. Its possible that the ROM is jacked but on two different handsets? Has anyone seen this issue in the Oklahoma area?
Sent from my Nexus 7 using Tapatalk
Honestly, ive been having the same issue lately. And it happened occasionally with 4.2, but now with 4.3, it has gotten worse, occurring almost daily. I haven't received a replacement device though, because I'm just going to switch to a nexus 5 soon. Tired of the stupid purple camera tint with HTC doing nothing about it except a bogus software update that would "fix" it.
I live in Southern California, btw.
Sent from my Nexus 7 using Tapatalk 4
I live in Galveston and happened to me today. Receiving Messages and phone calls wouldn't go through, and I had to restart the phone and then everything came through... I am rooted and running Mike 31. Something. I want to blame it but I guess is doing it on stock phones too? I might go back to the store and see what they do for me. And can't blame tmobile itself because my sisters iPhone 5 its just fine. So must be the device.
Sent from my HTC One using XDA Premium 4 mobile app
Actually since tmobile doesnt have voice over lte it's going to drop down to 4g whenever you take a phone call. It has always been this way with lte. If you're in a bad 4g area then I assume voice isn't going to work.
However the issue I've been having since 4.3 update is when I'm on wifi my phone won't receive text messages until I get off wifi.
Has something to do withWiFi calling?
Sent from my HTC One using Tapatalk 4
At least I am not going crazy. Has anyone called Tmo and complained about it? I have been for almost a month now and am getting no where
Sent from my Nexus 7 using Tapatalk
Have you considered that it may be an issue with your APN settings?
Try the settings mentioned here:
http://forum.xda-developers.com/showthread.php?t=2481533
I have the exact same issue on my european HTC One (Vodafone).
As soon as I disable LTE, all phone functionalities are fine.
The signal bar also raises from 2 to 3/4.
This issue is affecting calls as well as SMS. Interesting enough:
When LTE is active and I am "not reachable", I can go into settings -> call -> call forwarding.
As soon as the device is checking the network, I get 4 bars and all missed calls and SMS come through.
I did find the following thread, which helped me to identify the issue:
andromods(dot)com/fix-troubleshoot/fixing-htc-one-x-plus-cant-receive-calls-voicemail-problem.html
So this seems to be not only related to the HTC One, but the One X also. (Same LTE Radio??)
I will check with Vodafone, if there will be a replacement, as I am almost unable to use the phone..
Hope this helps!?
---------- Post added at 12:25 PM ---------- Previous post was at 12:17 PM ----------
In addition: I never had this issue with Android 4.2.2 (stock ROM), but since 4.3 (stock, version 3.63.161.6, HTC sense 5.5, SDK 5.65, baseband 4a.21.3263.04_10.38m.1157.04l, kernel 3.4.10-g6ac477c) I seem to have this problem..
---------- Post added at 12:47 PM ---------- Previous post was at 12:25 PM ----------
I'm just off the phone with HTC support.
They did raise a ticket, however, it is unlikely that this issue will be resolved in 4.3.
They did ask me to wait for 4.4, which is due by the end of January 2014 (rough estimate, as per the service agent).
Guess we all have to wait then, or to use a different ROM..
I've also been having this problem. But I believe my wife has as well with her S4, and it's become more frequent since she got 4.3 about a week ago. I wonder what's going on?
In a related issue T-mobile is starting to use the Metro PCS spectrum to improve our service
http://allthingsd.com/20131206/t-mo...-lte-network-speeds/?reflink=ATD_yahoo_ticker
Has anyone heard anything else regarding these issues? Seems to be getting worse for me. I'm in the South Florida area.
Have you called T-Mobile and reported your issues? Most times it's a problem on there end
Sent from my HTC One using XDA Premium 4 mobile app
Yea I did. They're looking into it. We'll see where it goes.
It's bad 4g reception from carrier, Samsung s4,iPhone 5,5s has same issue with some of carriers in some country's. I'm using iPhone 5 s and htc one and i have same issue on both phones. So just turn of 4g and enjoy your phone. you do not need that kind speed on mobile phone yet.
updates?
i have the same issue on my htc one and im on att. it sounds like and issue with the firmware/os. im running 4.3 and when i bought it it was running 4.2 and i didnt experience the lte issues. im currently putting the phone in gsm mode to get it to work. but does upgrading to 4.4 fix the issue?
slacker247 said:
i have the same issue on my htc one and im on att. it sounds like and issue with the firmware/os. im running 4.3 and when i bought it it was running 4.2 and i didnt experience the lte issues. im currently putting the phone in gsm mode to get it to work. but does upgrading to 4.4 fix the issue?
Click to expand...
Click to collapse
I'm having the same problem as well, I'm through virgin and currently running 4.4.2, seems like the update didn't work.
some updates: I've done the update to 4.4 and it didnt fix anything. from what ive found on the net people are saying that they have issues with the sim card being bad or that the phone is unlocked and att is blocking it access to the 3g/4g networks. i havent been able to verify either of these two but thats what ibe found out.

[Q] Samsung Galaxy S5 losing network connectivity

My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
pimpinonline said:
My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
Click to expand...
Click to collapse
Samsung just rolled out a new update for T-Mobile S5 variant. This update should fix the issues you're having. Here is the link to it: http://www.sammobile.com/firmwares/3/?download=29848
I definitely am..same problem. I am using an unlocked t mobile s5 on att so I think I'm going to put together a flash able att modem and flash it
Sent from my SM-G900T using XDA Premium 4 mobile app
@Skyrocket2
Well, that was very timely. I'm glad they released a fix the same day I decided to ask for help. I appreciate the link, and I'll install it and see how it works out. Cheers.
The update killed a lot of people's data speeds. I made a ticket with t-mobile techs. I suggest anyone else with bad data speeds after the new update do the same.
Sent from my SM-G900T using Tapatalk
Charlie Brown said:
The update killed a lot of people's data speeds. I made a ticket with t-mobile techs. I suggest anyone else with bad data speeds after the new update do the same.
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
Yep. Mine is down to 1 now. I have several tickets already open with them. This phone has been nothing but trouble.
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
DOMINANDROID82 said:
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Is this a confirmed fix for everyone? I'm getting really annoyed this keeps happening.
DOMINANDROID82 said:
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
im using isis sim here without any problem.
I'm still having problems with this... I'm rooted. If I go to T-Mobile will they just replace the SIM or will they be checking my phone?
Sent from my SM-G900T using Tapatalk
gr0wlithee said:
I'm still having problems with this... I'm rooted. If I go to T-Mobile will they just replace the SIM or will they be checking my phone?
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
From what I know T-Mobile doesn't care if your phone is rooted because you're not doing any warranty service. If that was the case they will probably tell you that its voided.. I have seen a few that root their own phones at their job so I doubt it'll be a problem. But I guess every T-Mobile store isn't the same..
Sent from my SM-G900T using XDA Premium 4 mobile app
pimpinonline said:
My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
Click to expand...
Click to collapse
Yes this is the exact problem I had with last GS5. Tmobile replaced it and I still have this problem with the new GS5. The tried to tell me it was just how the old GS5 settings were set. They had me do Factory reset many times, it never helped. Now with the replacement GS5 the exact same problem. Like you everything looks great on the display. I would just get calls on my home line wanting to know why I never answer my mobile phone. The only thing that helps me is a restart but it is only temporary. Do you know if they have released a fix for this problem?
Larry2148 said:
Yes this is the exact problem I had with last GS5. Tmobile replaced it and I still have this problem with the new GS5. The tried to tell me it was just how the old GS5 settings were set. They had me do Factory reset many times, it never helped. Now with the replacement GS5 the exact same problem. Like you everything looks great on the display. I would just get calls on my home line wanting to know why I never answer my mobile phone. The only thing that helps me is a restart but it is only temporary. Do you know if they have released a fix for this problem?
Click to expand...
Click to collapse
Since upgrading the latest firmware, we have not experienced the problems again. We've been having good service since then. I would definitely suggest you get the latest firmware.
guys, i have the latest firmware and the same problem... any solution or fix?
krntehknik303 said:
From what I know T-Mobile doesn't care if your phone is rooted because you're not doing any warranty service. If that was the case they will probably tell you that its voided.. I have seen a few that root their own phones at their job so I doubt it'll be a problem. But I guess every T-Mobile store isn't the same..
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The only thing it seems the tmobile employees know how to do is a factory reset .. That is their solution for about everything . Like the other guy said they dont handle warranty . That is for your samsung warranty when knox is tripped . If you have handset protection nothing voids it from what i have seen . I think tmobile would rather replace a rooted phone than one with a cracked screen .
---------- Post added at 09:22 PM ---------- Previous post was at 09:20 PM ----------
Jtrain88 said:
I definitely am..same problem. I am using an unlocked t mobile s5 on att so I think I'm going to put together a flash able att modem and flash it
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If you put that modem together can you link me it ? Could come in handy in the future. Thanks
I notice the problem occurs when switching to lte from 4 auto mode. Seems lte is giving these problems. Switch to wcdma only mode and the problem will be gone. No lte tho... I will update to latest fw and see if it solves my problem
Sent from my SM-G900T using XDA Free mobile app
Samsung S5 network connectivity loss
I have a brand new S5 as well and experience exactly the same problems described, and my friends also have Samsung phones and tablets that give the same network connectivity problem.
Delete

[Q] Mobile network data connection drops. Why?

I have a problem with my Galaxy s6 Edge.
When browsing the web with only mobile data turned on, wether using edge/3g/lte, the mobile loses connection .
I still have connection visible in the status bar, but wepages stop recieving data and it just stays hanging, with the loading bar at the same place. It can be fine for 3-4 minutes and then start to act up again.
One sollution is to toggle data connection on/off, then it will work again, but only for a couple of minutes. My phone is unrooted. I have tried factory reset. I have tried using the different settings in mobile data; just gsm7just wcdma and wcdma/gsm- automatic etc. The signal strenght seem to be about 75-77dbma.
Do anyone have the same problem, know of a cause for this, or have possible a sollution? Please share
I've had a similar issue a few times now. No discernable cause. Solved by airplane mode toggle.
Sent from my SM-G925V using XDA Free mobile app
Yes, I will try that, but think thats about the same effect as toogling data. It helps, but the problem is still there. I sent an mail to Samsung about this issue. Hope it is software related and can be fixed. Its frustrating cause I`m reliant on stable data connection. When logging in again, the webpage has changed and i`ve lost my opportunity.
UXELLR said:
I have a problem with my Galaxy s6 Edge.
When browsing the web with only mobile data turned on, wether using edge/3g/lte, the mobile loses connection .
I still have connection visible in the status bar, but wepages stop recieving data and it just stays hanging, with the loading bar at the same place. It can be fine for 3-4 minutes and then start to act up again.
One sollution is to toggle data connection on/off, then it will work again, but only for a couple of minutes. My phone is unrooted. I have tried factory reset. I have tried using the different settings in mobile data; just gsm7just wcdma and wcdma/gsm- automatic etc. The signal strenght seem to be about 75-77dbma.
Do anyone have the same problem, know of a cause for this, or have possible a sollution? Please share
Click to expand...
Click to collapse
I have the same issue, and connection drop even if u you are in thetering mode(wifi/usb)
I got new mobile (replaced from vendor) and the new one have similar issue.
I try on lte/wcdma - only wcdma, with one apn and so on.... nothing to do problem is still there...
Sorry to hear that! Its a shame paying this much money and find out about these problems. This phone replaced my s4 because of the "sim card not detected-restart" error on the s4. First Samsung denied the issue. When they admitted it, I had already opened it up and exchanged the sim card reader, and lost warranty. That was not the fix.
Hope the issue will be fixed with updates. Lesson learned- Dont buy first batch of mobiles. Wait for prices to go down, and a more mature hardware.
UXELLR said:
Sorry to hear that! Its a shame paying this much money and find out about these problems. This phone replaced my s4 because of the "sim card not detected-restart" error on the s4. First Samsung denied the issue. When they admitted it, I had already opened it up and exchanged the sim card reader, and lost warranty. That was not the fix.
Hope the issue will be fixed with updates. Lesson learned- Dont buy first batch of mobiles. Wait for prices to go down, and a more mature hardware.
Click to expand...
Click to collapse
I have the exact same issue on my s6. I can't figure out why it happens. It appears and disappears for no obvious reason. I wouldn't mind waiting for a software update to solve the problem but I can't stop wondering if I have a defective unit.
I' starting to wonder if there are network changes on the phobecausing this. The signal keeps going from H to H+. And maybe the adapter has to reset before it can download again. Just a hunch, but I have noe knowledge about what's happening.
But, if this was a widespread problem, I think more people would come forward saying they have this issue. If they don't have it, then maybe we got bad lemons, and we have too keep exchanging til we find one that works.
Its an software problem ( i guess of managing "swap" between h h+ and LTE. after 7 day of test i got the mobile replaced from mediaworld, and the new one have the same issue.
Im from italy with Vodafone, maybe all of us are vodafone.
can be interesting discover from where we are and our mobile company.
---------- Post added at 11:41 AM ---------- Previous post was at 11:40 AM ----------
UXELLR said:
I have a problem with my Galaxy s6 Edge.
When browsing the web with only mobile data turned on, wether using edge/3g/lte, the mobile loses connection .
I still have connection visible in the status bar, but wepages stop recieving data and it just stays hanging, with the loading bar at the same place. It can be fine for 3-4 minutes and then start to act up again.
One sollution is to toggle data connection on/off, then it will work again, but only for a couple of minutes. My phone is unrooted. I have tried factory reset. I have tried using the different settings in mobile data; just gsm7just wcdma and wcdma/gsm- automatic etc. The signal strenght seem to be about 75-77dbma.
Do anyone have the same problem, know of a cause for this, or have possible a sollution? Please share
Click to expand...
Click to collapse
morfini said:
I have the exact same issue on my s6. I can't figure out why it happens. It appears and disappears for no obvious reason. I wouldn't mind waiting for a software update to solve the problem but I can't stop wondering if I have a defective unit.
Click to expand...
Click to collapse
UXELLR said:
I' starting to wonder if there are network changes on the phobecausing this. The signal keeps going from H to H+. And maybe the adapter has to reset before it can download again. Just a hunch, but I have noe knowledge about what's happening.
But, if this was a widespread problem, I think more people would come forward saying they have this issue. If they don't have it, then maybe we got bad lemons, and we have too keep exchanging til we find one that works.
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I'm using "Telenor" here in Norway. They have a 1 month deal with Samsung to be the only supplier of the edge. Tried to get internet/mms setup sent from them, but it said this wasn't available for this phone. But going to their guide, it seems everything I set up as it should.
I tried switching on the data roaming. That seems to solve the issue so far. I haven't had to switch the data on and off for more than 24 hours now. Before this I had to do it multiple times every day. I guess it's safe to say that the problem came from the software side. Let's hope that fix it in the next update. I'm using international version, though.
smnsnt said:
I tried switching on the data roaming. That seems to solve the issue so far. I haven't had to switch the data on and off for more than 24 hours now. Before this I had to do it multiple times every day. I guess it's safe to say that the problem came from the software side. Let's hope that fix it in the next update. I'm using international version, though.
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hi, so with roming option enable is working, but are you navigating on other operator or your are still on your isp? (i mean when you are navigating)???
airuzzo said:
hi, so with roming option enable is working, but are you navigating on other operator or your are still on your isp? (i mean when you are navigating)???
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I just turned on the data roaming, but still on the same service. Now I can't really tell if that really did the trick. I got new firmware update just the day before yesterday and now the network drop is gone. If you haven't got any update yet maybe you just gotta wait. It's eventually fixed.
smnsnt said:
I tried switching on the data roaming. That seems to solve the issue so far. I haven't had to switch the data on and off for more than 24 hours now. Before this I had to do it multiple times every day. I guess it's safe to say that the problem came from the software side. Let's hope that fix it in the next update. I'm using international version, though.
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smnsnt said:
I just turned on the data roaming, but still on the same service. Now I can't really tell if that really did the trick. I got new firmware update just the day before yesterday and now the network drop is gone. If you haven't got any update yet maybe you just gotta wait. It's eventually fixed.
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ty so much for your reply, im waiting for update then.
can you just post a screenshot of your version-baseband and so on?
ty again
Here you go.
Sent from my SM-G925F using XDA Free mobile app
smnsnt said:
Here you go.
Sent from my SM-G925F using XDA Free mobile app
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Got it...bug is gone with new ota. Thanks
I have The same problem. .
airuzzo said:
Got it...bug is gone with new ota. Thanks
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I made the update yesterday. Still blocking on mobile datas.
This is the 2nd edge.
First was not working at all. It was replaced but I see the 2nd one has the same problem
cosry said:
I made the update yesterday. Still blocking on mobile datas.
This is the 2nd edge.
First was not working at all. It was replaced but I see the 2nd one has the same problem
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I have the same problem with a Samsung S6, AOE3. I want to return or change the phone, but I don't know if this is a software or a hardware problem....and to have the same problem with the next phone
I've got the same issue. Only airplane mode on and off helped me. But I've to do it many times during the day. I wrote a letter to Samsung and waiting their response.
Just read about roaming "on" as one of the users mentioned here, still testing.
PS I'm from Russia (on local forum many people has this problem). Hope this is software problem.
Same problem about my s6 edge mobile data connection
Still dont know what happen . I already have note series but there's nothing like this one. this make browsing much harder coz data stuck and keep hanging bout 1-2 minutes. Please make it fix ASAP . I love my s6edge
I am from Canada i have same issue plus my phone does not even have lte/gsm/wcdma option but still when i go on the *#2263# menu and put my phone to lte/wcdma it looses connection in like 5 minutes.
but still if i am connected to the internet same issue connection stops and it starts woking after a minute or so but really really frustating specially with a price tag on this phone.
airuzzo said:
Its an software problem ( i guess of managing "swap" between h h+ and LTE. after 7 day of test i got the mobile replaced from mediaworld, and the new one have the same issue.
Im from italy with Vodafone, maybe all of us are vodafone.
can be interesting discover from where we are and our mobile company.
---------- Post added at 11:41 AM ---------- Previous post was at 11:40 AM ----------
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