Related
My razr has a white notifcation light on when it is plugged in, but will not turn on. Any ideas? I know before this happened my battery was very low and it was extremely hot. Just got this phone 2 days ago....frustrated.
Happens the same to my RAZR: today I was experimenting some WebTop modifications, so I've shut down the RAZR and forgot to power it down before putting it into my LapDock.
I've seen a white notification LED and it hasn't powered up automatically: I've had to put it off of the LapDock and power it up with the power button.
I think that's normal for now, let's wait for a new bootloader... but anyway I don't think this will prevent us to charge the device if the battery is completely discharged.
That happens with all(?) GB moto phones when it's not on a high enough voltage to complete the booting sequence completely. I've seen it plenty of times when charging my dead DROID X on my laptop
Is there a way?
Is there a way to get my droid RAZR XT912 to charge. I have the white light up at the top, its rooted but i cant get seem to get it to boot up, charger or flash it. i can get into recovery mode but the battery is too low. any one with any ideas..thanks
Try this
Connect Razr to wall charger
vol up+vol down+power
In bootmenu navigate to bp tools (vol down) 'en enter (vol up)
Razr should present the moto logo and start charging. Wait patiently 'till charge is complete (100%)
Cheers
Sent from my XT910 using Tapatalk 2
IDK
I tried that all day and still nothing. It sucks these batteries are internal. I have Best Buy's Black Tie Pertection, so it looks like i will be sending it in...
My Droid Razr Maxx completely died and now won't charge or turn on,there also is a white led light located left top of phone that's on when charger is plug in. My razr was not rooted or unlock 2.3.5.Please help,any advice will be rewarded thru PayPal. I'm trying to avoid replacing it with a refurbished phone,my phone has had a screen protector and been in a case since day one. Thanks for any and all help,sorry if this issue has been address.
Sent from my Galaxy Nexus using xda premium
Hold down screen lock button and down volume button for about 20 seconds and then the light should turn off. It should turn on, the phone, or you can put it on by hold the screen lock button.
do this while plugged into the wall, not usb
I wish it was that easy,I try holding power nd volume up then down and vice versa to no avail. I also have my phone plug into my wall charger. If anyone helps me get my phone turn on and charge I will donate to your PayPal asap.
Sent from my Galaxy Nexus using xda premium
Try a different USB cable and plug it into a USB port on the computer. This isolates the USB and the Moto charger to make sure they're not the cause.
Sent from my DROID RAZR MAXX via XDA
Try holding both vol up and down together, then hold the power button, so 3 buttons are pressed at the same time, and hope something happens.
Any of this end up working for ya?
Sent from my DROID RAZR MAXX via XDA
EvoSideHustlAZ said:
My Droid Razr Maxx completely died and now won't charge or turn on,there also is a white led light located left top of phone that's on when charger is plug in. My razr was not rooted or unlock 2.3.5.Please help,any advice will be rewarded thru PayPal. I'm trying to avoid replacing it with a refurbished phone,my phone has had a screen protector and been in a case since day one. Thanks for any and all help,sorry if this issue has been address.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
The white led means you're out of battery and conected but not charging. This happend due a rom flash error.
You'll need a Factory Cable to put a new firmware on it and then charge after that
http://forum.xda-developers.com/showthread.php?t=1403100
Sorry
pedrotorresfilho said:
The white led means you're out of battery and conected but not charging. This happend due a rom flash error.
You'll need a Factory Cable to put a new firmware on it and then charge after that
http://forum.xda-developers.com/showthread.php?t=1403100
Sorry
Click to expand...
Click to collapse
He said he was unrooted running stock, so that couldn't have been the cause
Sent from my Galaxy Nexus using Tapatalk
If you got it from Verizon you still have manufacturer warranty, return it.
Had this problem myself, white light, couldn't charge, tried every trick there was. With stock cable, this is how I got my phone to charge:
http://www.youtube.com/watch?v=qs2t-7ALT7U
Phone so sharp, I sliced myself.
I got this many times when trying to charge my phone via USB on my laptop.
I held vol up/down and the power button like Nikorasu recommended and the light disappeared and the phone gave me the "DUAL CORE TECHNOLOGY" screen, looked as if it was going to turn on and then the light turned back on and the screen went back to black.
*UPDATE*
I left the phone plugged in for a long time and I came back to see the white light off and the phone *on* and charging. How nice.
tommydevs said:
I got this many times when trying to charge my phone via USB on my laptop.
I held vol up/down and the power button like Nikorasu recommended and the light disappeared and the phone gave me the "DUAL CORE TECHNOLOGY" screen, looked as if it was going to turn on and then the light turned back on and the screen went back to black.
Click to expand...
Click to collapse
Plugging it into the usb port of a laptop is not enough. I've had cases where I plug my phone to the computer to transfer files and the battery level actually dropped.
Use the Razr charger.
Thanks!!!
I didn't know this handy reset feature, until my razr froze and turned into a paperweight for the rest of the evening.
(thought maybe I wrecked it with some new 'root only' apps)
The reset worked great and runs fine.
Only get Motorola logo after 3 hours of charging
Hi,
I'm new to Droid Razr's and I have a Maxx that is doing this. I tried the (volume +/-, then plug in) option and phone has stayed on Motorola screen for a few hours. No go on the charging screen. Not sure if the Maxx I got has other issues. I've used a motorola usb/wall adapter and a Motorola MicroUSB from a Droid X dock that is supposed to be a faster charger.
Any ideas?
Thanks,
Victor
My Maxx is in a similar situation. When I plug it in the Motorola dual core screen comes on and then it goes to the safe system screen where it asks you to touch menu to enter safestrap or search to skip. After touching either button the screen just goes black. Sometimes when I plug it in it will show a red battery at 0% then immediately jump to 5% and then after a moment or two it shows a blue battery at 100% but still won't turn on... When I plug it into my laptop though the screen stays black and the white led is on. Do I need a factory cable to fix this or what? Thanks in advance for any help.
cantcatchme939 said:
My Maxx is in a similar situation. When I plug it in the Motorola dual core screen comes on and then it goes to the safe system screen where it asks you to touch menu to enter safestrap or search to skip. After touching either button the screen just goes black. Sometimes when I plug it in it will show a red battery at 0% then immediately jump to 5% and then after a moment or two it shows a blue battery at 100% but still won't turn on... When I plug it into my laptop though the screen stays black and the white led is on. Do I need a factory cable to fix this or what? Thanks in advance for any help.
Click to expand...
Click to collapse
Maybe it is the battery issue.You can try to replace the battery.
Nikorasu said:
Plugging it into the usb port of a laptop is not enough. I've had cases where I plug my phone to the computer to transfer files and the battery level actually dropped.
Use the Razr charger.
Click to expand...
Click to collapse
And the oem cable
.215 radio - SimplexROM 1.2 - Daily Driver - XT912 - Wigdetsoid - Linux Installer - Otter Box
sullytrny said:
And the oem cable
Click to expand...
Click to collapse
Exactly! ...I have this phone and the EXACT same charge problem, white light, phone dead has happened multiple times. My galaxy s3 charger won't fix it....no other usb charger works. Every time I must use all oem chargers and I solve my problem. Why? I believe it is because the razr maxx's larger battery uses a slightly higher charge voltage. (5.1v vs. 4.5 v to be exact) ...look at the charger specs. After leaving on the oem charger for some time, it never fails to boot.
Last night i fell asleep and my phone died all the way, and now when i plug it in all i get is a lg logo then it goes away and then a dark lit up screen. ive let it charge for awhile now and i still get nothing, i cant get into cwm either.. the phone is unlocked and rooted and im running the base rom. Any help would be greatly appreciated.
Happened to me... leave it on the charger at least 3 hours and check it. The battery completely drains when you unplug the charger if you charged with the phone off. gl
Edit: If it still won't work, turn phone on and plug in charger.
Sent from my LG-E970 using xda premium
Pony Express said:
Happened to me... leave it on the charger at least 3 hours and check it. The battery completely drains when you unplug the charger if you charged with the phone off. gl
Edit: If it still won't work, turn phone on and plug in charger.
Sent from my LG-E970 using xda premium
Click to expand...
Click to collapse
This happened to me too. I completely drained the battery and it kept going into a loop (black screen, LG logo, battery screen). I left it plugged in and off and let it boot up.
FYI
This has happened to several people. I have confirmed through testing, even exchanging my phone 2 days ago that this is an issue created when unlocking the bootloader. Rooting does not cause it. Once the bootloader is unlocked, you can not get around this by re-locking the bootloader.
The workaround is simple. Either leave your phone on while it is charging or if you charge with phone off, unplug your charger and hit the power button- you will still see the charge animation running- this is what causes the battery to drain. All you have to do is power up the phone at least to boot then it is ok to turn off. You can confirm it worked by touching the power button again and not see the charge animation. Hope this helps.
Wow thanks so much for the reply and help! I've got it working now and I guess I'll just avoid it by not letting it die lol
Sent from my LG-E970 using xda app-developers app
well...
If you let it die all the way, its not a big deal. Plug it in, hold down the volume down button and the power button for 15 seconds, then it will work fine.
Threads like this makes this forum so great. Another potential problem to be avoided when using the phone.
Sent from my Nexus 7 using xda premium
I could use some help guys, if this thread isn't too old. I've searched high and low to the answer here and nothing is working. I've tried download mode, fastboot, recovery, reset, holding power down, plugging it in and unplugging it. I've pulled the plate off of the battery, tried LGNPST, drivers, etc. No go on anything.
The phone is still dead, and will not turn on. The best I've gotten is a solid red light after holding the power button for 15-20 seconds. Then after about 3-5 seconds it resumes flashing (alternating between the red light and the key buttons). If I continue holding the power button down it will repeat this, showing solid red and then reverting to flashing.
I can not get the screen to display anything, not even the charging animation, and none of my computers will even recognize the device. I've been messing with it all day and I'm stuck. If anyone can help me, at all, please do. I hate going to Sprint. Anything but that, please.
thistimearound said:
I could use some help guys, if this thread isn't too old. I've searched high and low to the answer here and nothing is working. I've tried download mode, fastboot, recovery, reset, holding power down, plugging it in and unplugging it. I've pulled the plate off of the battery, tried LGNPST, drivers, etc. No go on anything.
The phone is still dead, and will not turn on. The best I've gotten is a solid red light after holding the power button for 15-20 seconds. Then after about 3-5 seconds it resumes flashing (alternating between the red light and the key buttons). If I continue holding the power button down it will repeat this, showing solid red and then reverting to flashing.
I can not get the screen to display anything, not even the charging animation, and none of my computers will even recognize the device. I've been messing with it all day and I'm stuck. If anyone can help me, at all, please do. I hate going to Sprint. Anything but that, please.
Click to expand...
Click to collapse
Dude i had the same isse like your did, so i search everywhere and endup here. I'd try many think like you said, when holding volume+ and power there nothing heapen but volume down and power, or just hold the power buton there red light of front led is flashed, and ... is realy dead.
I can't go to any sevice central, coz my friend bring this telus P973 for me from another contry, and im living at the mountian lol. So im about to take it to nake and try to reset by reputing the batery. Devil beside me, i have 2 extra LG Lu6200 but 1 got broken the touch system, the other been death after i take a shower, Optimus G is using small sim and i'hv cuted it, there no other phone i can use that sim for tomorow, my girlfriend sending me some monney tomorow, and i have to meet my new boss and taking a new job that's make me traveling alot, and i don't have a laptop.
Don't know what to say when looking at the black cold silent phone i used to like most....
Some body, please help!
i was out doing stuff and my Dna ended up dying. so when i got home i noticed that the red notification light wouldn't stop flashing. so i plugged it in to charge and the red notification light still did not go away. so i let it charge the whole night and still the light is flashing but will not boot on. someone please help
Have you tried holding the power button down for at least 10 seconds or more?
Sent from my HTC6435LVW using xda app-developers app
iGalaxzy said:
i was out doing stuff and my Dna ended up dying. so when i got home i noticed that the red notification light wouldn't stop flashing. so i plugged it in to charge and the red notification light still did not go away. so i let it charge the whole night and still the light is flashing but will not boot on. someone please help
Click to expand...
Click to collapse
Try a different charger/cable
Are you using the original cable? Most HTC phones will do that if the battery is completely dead, you have to let it charge with a charger that is the same or higher amperage than the one it came with. Once the light stops blinking, you should be good to turn it on.
When you say ended up dying, are you meaning it died once, or it died, you turned it back on to try and read a text or get a number till it died again, etc.
I'm asking for a valid reason not just picking on you. But Yeap make sure you're using the OEM stock HTC charger or another charger.
If that doesn't work try the computer. Whatever you do don't keep trying to turn it on until it actually starts charging.
Sent from my HTC6435LVW using Tapatalk 2
I had this issue when I was softbricked. I hit the volume up button and it stayed on constant and charged so I could get to bootloader
Sent from my HTC6435LVW using xda app-developers app
I plugged in my razr before I went to bed. I've been using a HTC plug and cable for the last few months no problems. Woke up this morning and battery was at 5% and then the phone died completely soon after. I plugged it in using my original motorola plug and cable. The dual core screen came up and then the battery level said 0% and it looked like it was charging. It died again after about half an hour. Now nothing will get the phone going. I also tried the hard reset (Power and volume down). The phone is unrooted and hadn't been updated to Jellybean yet.
Any ideas what I can try?
razzrrrr
cathain said:
I plugged in my razr before I went to bed. I've been using a HTC plug and cable for the last few months no problems. Woke up this morning and battery was at 5% and then the phone died completely soon after. I plugged it in using my original motorola plug and cable. The dual core screen came up and then the battery level said 0% and it looked like it was charging. It died again after about half an hour. Now nothing will get the phone going. I also tried the hard reset (Power and volume down). The phone is unrooted and hadn't been updated to Jellybean yet.
Any ideas what I can try?
Click to expand...
Click to collapse
Try using the correct charger and charge it for about an hour, thats the first thing I would try. How long is the htc cable you're using because the longer the cable the slower the charge.
I have tried multiple different chargers with no joy. I think the problem is with the connection. When I plug a charger in the white charging light flashes briefly for a second. I checked the connection for dust and it looks clear?
Try Booting into bp tool or hw diag (hold vol up and vol down then press power should see black screen with white text vol down moves cursor vol IP selects) the phone should charge if left in one of these modes (if you can even make it this far without the bat dying that is). if that don't work could try disassembling then charging the battery directly (never tried this its only an idea try at you own risk)
My xt910 razr maxx has suffered exactly the same fate overnight. Worked fine yesterday now it's dead with the only sign of life from the white led when attaching the moto usb charger. Phone wasn't run flat prior to this. Baffling
jdjdj2001 said:
My xt910 razr maxx has suffered exactly the same fate overnight. Worked fine yesterday now it's dead with the only sign of life from the white led when attaching the moto usb charger. Phone wasn't run flat prior to this. Baffling
Click to expand...
Click to collapse
I don't even get the white light when I plug mine in any more! Have you tried the suggestions above?
cathain said:
I don't even get the white light when I plug mine in any more! Have you tried the suggestions above?
Click to expand...
Click to collapse
Yes I have and no button combination produces as much as a glimmer. I've had the back off and checked the battery for charge, it shows 4.3 volts so it's not that. Something has failed catastrophically I fear.
Check the battery's cable that connects to your phone.If that cable was broke,you can just see the battery level but without charging it.
Sent from my XT910 using xda app-developers app
I've read around this a little now and have invested £3 in a Motorola Factory Cable of fleabay which hopefully will resolve the issue. Due to be delivered next week so I'll keep you posted......
Well got the factory cable and tried it holding the vol down button. Nothing. Took the back off the phone and checked the voltage of the battery 2.75v. Removed the battery and tried the factory cable with vol down. Still nothing. Reinstalled battery and left charging off a pc overnight, this morning it had risen to 2.83v. Starting to think that this phone has had it
Cut the end off a micro usb cable, exposed the wires and connected the red and black to the battery terminals then plugged it into the moto wall wart. Left it until fully charged....volt meter read 5.1v, the output of the charger. Disconnected and checked charge, 4.2v out of the battery.
still dead. Nothing. No red moto screen, no recovery nothing. Something else must be amiss. All I get is a brief white led flash when I plug in the standard charger cable.
anyone have any ideas where to go from here other than the skip?!
Just resurrecting this thread in the hope someone has found a solution....
I still have a brick which is unresponsive to two factory cables plugged into my PC with and without the battery in.
Trouble is I've got pictures on there I'd like to recover if possible which causes me to persist with this troublesome device!
http://forum.xda-developers.com/showthread.php?t=2431617
I access the boot menu by holding both vol up and down, and pressing the power button (hold for ~2 seconds, and release the power button, while still holding vol +/-. Volume down will only send you to APFastboot. Check out the post, I encountered the same problem. The final method I tried was the winner. Good luck, and let me know if you have any questions.
Thanks for that, I'll certainly give it ago when I get a free hour one evening this week. I am concerned though that the factory cable doesn't work, I was under the impression that the phone should at least respond to its connection in some way - it doesn't even when vol-is depressed when connecting to pc.
The only response I get from the phone is a brief flash of the white led as the usb cable (factory or charging) is connected to it.
That indicates that there isn't any power management remaining on the phone, and the battery is pretty weak. You'll need to get the battery charged up manually. After you flash with the last method I used, you should be able to reconnect the battery and charge the phone all the way up before booting. Sounds like you're having the exact same problem I did.
Sent from my XT912
Really , Really wanted this to work but it doesn't look promising.
Made the USB charge cable as described (white and black twisted together to -ve, red on its own to +ve). Battery removed from phone, usb on charge cable connected to PC.
5 Volts found at the battery connection terminals. Original Moto Data cable connected to phone then PC. White LED flashed on for slightly longer than before then off. No response from phone - nothing on the screen or vibration with or without any combination of Vol- and vol+.
Battery refitted and charge lead attached to terminals as above to charge from PC. Now reading 4V across the terminals charge lead plugged in, 3.84V cable unplugged so presumed charged.
Still no response other than the brief white LED from the phone with either the Data or Factory cables and Vol-(or any other Vol configurations).
Any ideas???
I assume you tried pressing and holding all the buttons, for five or ten seconds, or even a little longer, to try a full reboot. Beyond that, I wish I could help more. I'm slap out of ideas. This was the last step for me (as the solution usually is). The main board might have had it, though I don't have a clue why.
Sent from my XT912
I'm thinking dead mobo too. When it died it did so overnight without provocation - no flashing or tinkering, it was left on the kitchen sideboard and found dead in the morning. oh well I've tried. many thanks for your help:good:
Glad to try and help. I guess it's time to move on to the next device! Let us know if the phone sporadically decides to work, or you figure out a solution!
Sent from my XT912
This might work
jdjdj2001 said:
Really , Really wanted this to work but it doesn't look promising.
Made the USB charge cable as described (white and black twisted together to -ve, red on its own to +ve). Battery removed from phone, usb on charge cable connected to PC.
5 Volts found at the battery connection terminals. Original Moto Data cable connected to phone then PC. White LED flashed on for slightly longer than before then off. No response from phone - nothing on the screen or vibration with or without any combination of Vol- and vol+.
Battery refitted and charge lead attached to terminals as above to charge from PC. Now reading 4V across the terminals charge lead plugged in, 3.84V cable unplugged so presumed charged.
Still no response other than the brief white LED from the phone with either the Data or Factory cables and Vol-(or any other Vol configurations).
Any ideas???
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=QfT2Bejkcdk&feature=youtube_gdata_player
I am not sure if you already watched this video, its for droid razr maxx, charging a dead battery and works perfectly for droid razr too.
My droid razr was exactly in same condition, white light and no charging, did not power up, completely dead.
I popped open the back case, connected the modified usb cable wires to the positive (Red wire) and negative (black wire) ends of the battery and let it charge (stay connected) for one hour. Then i pressed vol up+ vol down + power button. And my phone switched on.
If only your battery is dead, this should work.