Hello folks, my s3 touch screen suddenly stopped working but the display is clear with no defects, it has even no dead pixel. I usually leave my phone beside me in the bed but I didn't roll over it. The last thing I saw on my phone it is in critical battery state (2%) but when I tried to access my screen it won't respond. I usually use my phone heavily (heavy app processing, multi tasking)
Things I did:
My phone is running stock 4.1.2 (before factory reset)
I did cache wipe and factory reset
Full charged my battery to 100%
Pressure checked the screws if it was loose
NOT DROPPED, NO WATER DAMAGE
Weird liquid / oil(?) leaking out in the bottom part when I first opened the back cover, and some sticking in the back cover. I AM definitely curious about this if it has something to do with the touch failure.
No battery leak. I thoroughly checked the battery for any leak trace, none.
Functional parts:
System Recovery Console
Volume buttons ok. Power button OK.
Soft keys button ok. It's working perfectly on welcome screen from fresh factory reset (with water sound and vibration)
Home button OK.
I can do a screenshot from doing Power + Home button.
I purchased this phone in Spain, still under warranty but sending it back costs alot and takes time. Right now I am living in the Philippines. I am hoping I could find remedy on this as soon as possible as I need it for work.
Anybody can give me insight what's wrong about this? A loose connector perhaps?
Leaking liquid probable digitizer failure .
Return under warranty to the vendor .
not sure on that though, I can also guess it may be moisture from the heat since I use the phone heavily it gets really hot at times.
No, this is not a loose wire or software update -nothing you can do yourself to fix it.
Sent from my GT-I9300 using Tapatalk
Related
Qeustion
My HD screen is off, and i cant seem to get it on again.
I just was working on it 1hour ago, took it out of my pocket and see that i have no screen.
Rebooted the phone, but no succes .. i see the screen turning on, but it light-gray (backlight) but no actual info/colors etc, also tryd a soft reset, no succes.
I have the Energy ROM Com5 build from 8July with the new 2.12 radio rom.
Could it be that in some way the screen died?
Hope someone can help me, im @ work now so i cant connect it with the PC.
When im home im planning to reflash the device ..
Thanks!
Weird
I just pressed a button and the screen turned on, and the colours/info just slowely fade away ... weird.
Could it be that the touchscreen is not oke anymore?
Or could it be a problem in the radio/rom i use? (and therefore a reflash could fix this?)
Hope its a easy sollution, otherwise ill be flashing it to stock and get it fixed by HTC.
Very very strange.
It seems to work again.
Anyone think i should reflash it to stock and try get a new one?
Are these signs of a screen going defect?
I dont know, first phone for me with touchscreen.
I would suspect a faulty screen, if it is still within warranty i would deffinately get a new one, however yes, try going back to stock first, see if it helps, it may be just a bad flash.
screen problem
I've had this and similar problems with my HD2, now on the 5th replacement from HTC in just 6 months of owning the phone. I also had the same problem on my HTC HD previously. Press the power key and just the buttons at the bottom light up but no response from the screen. Also had exactly the same problem your experiencing where you can faintly see the screen but not lit up. Flash it to stock rom and return to HTC for repair.
BEWARE!!! take some pics with date stamps of your handset before returning. They sent me 3 handsets all with the glass front panel not fitted correctly. Check the return handset carefully, you should be able to feel a lip between the casing and the screen as the screen is set a fraction lower than the casing. THis should be uniform all around. They tried telling me that i had damaged it myself despite calling them as soon as the handset had been delivered back to me.
micky9869 said:
Press the power key and just the buttons at the bottom light up but no response from the screen.
Click to expand...
Click to collapse
That's 'sleep of death', which affects loads of htc devices.
Oke i will stock it soon and return for repair.
I think its idd a screen problem, cause when the screen isnt functioning anymore, and when i put my ear on the glass, i hear a little squishing sound, like air is escaping .. it doesnt do that when the screen shows info/colour.
Hi guys,
My SGS2's screen suddenly had this problem, where the screen will flash randomly even though i locked it. To make matters worse, my home button not working now. I suspect it could be water got into the phone, when i tried to apply the screen protector the night before? What you guys reckon i should do? It's unfortunately out of warranty now.
Have you rooted flashed custom rom if so re-do it with full wipe
see if problem remains.because your out of warranty look for disassemble video
tutorial check all contacts and ribbons/possible water damage might need new screen this can be expensive if you don't do it yourself
i'm using non-rooted official rom XXPLX ICS, so i don't believe the problem is with the rom since it was ok for the past month. Must be been water that got into it...guess i'll just have to soak it in rice bag for a week like some advised and see how it goes...finger crossed...
ok just to update..now my screen seems to be ok now (no more flashing)..but seems like my home button is dead. Any way i can get around it? I find it hard to justify paying $200+ to fix a home button XD
I saw on the net there's some self repair tool for home screen but it just look too complicated...
So my phone is in perfect condition i've had it under a month there has been no major damage to it, it looks new and has been in an otterbox all its life with another screen protector on it.
But when i woke up this morning the touch screen wouldn't respond. I could use all the buttons and they worked i could even pull up s voice by holding the home button and then pressing back button and get to android home menu with the app. But the touch screen would not detect my fingers at all.
I don't see how its possible it has got any damage it is in perfect condition.
Does anyone have any suggestions? I think i read somewhere about resetting the digitizer?
And as far as resetting it to factory and or going to a different firmware. Since i cannot access my apps i cannot really backup my phone and it has really important info that i can't lose. So i'm stuck in between 2 walls and i am screwed.. Any suggestions?
Oh and i also removed the otterbox and screen protector to make sure nothing trapped underneath it was causing interference. No luck. :crying:
zaxies said:
Oh and i also removed the otterbox and screen protector to make sure nothing trapped underneath it was causing interference. No luck. :crying:
Click to expand...
Click to collapse
if not rooted send it for warranty, and if it is rooted unroot it first and check download mode status before claiming warranty.
use a usb otg cable and usb mouse to navigate the screen.
You can make a backup using adb
zaxies said:
So my phone is in perfect condition i've had it under a month there has been no major damage to it, it looks new and has been in an otterbox all its life with another screen protector on it.
But when i woke up this morning the touch screen wouldn't respond. I could use all the buttons and they worked i could even pull up s voice by holding the home button and then pressing back button and get to android home menu with the app. But the touch screen would not detect my fingers at all.
I don't see how its possible it has got any damage it is in perfect condition.
Does anyone have any suggestions? I think i read somewhere about resetting the digitizer?
And as far as resetting it to factory and or going to a different firmware. Since i cannot access my apps i cannot really backup my phone and it has really important info that i can't lose. So i'm stuck in between 2 walls and i am screwed.. Any suggestions?
Click to expand...
Click to collapse
My phone is in the shop for that and beeing repaired, probably a digitizer malfunction (hardware related). Buttons work but touch does not work. Send it in for repair. They will replace the whole screen.
Hello mates.
I've got some issue with my desire x touch screen. It is becoming unresponsive.
The whole thing started like 1 month ago. I've noticed that as my phone gets hotter (playing games, using internet) my touchscreen was slowly becoming unresponsive. Firstly I was unable to scroll down my notifications (only the narrow bar at the top was not working) and then it came to a random places of screen, so I couldn't even write sms message. The thing is that it is not unresponsive at all. When I press certain unresponsive area it finally detects the touch. I tried everything, from wiping my screen with a soft tissue through removing battery and sim and sd card to wiping dalvik and cache. I've noticed, that after night the problem was almost gone. And again, after using phone for some time issue occured again. I figured that flashing a new kernel might be a good solution. And it helped and I was happy.
Unfortunatelly, yesterday problem returned. But as you probably suppose - flashing kernel ain't helping. I've also tried other methods mentioned above, but the only thing what helps a bit is leaving the phone unused for like 1 hour or so.
Do u guys have any ideas, what can I do to repair it or to fix it? Any help will be strongly appreciated
ptaq1234 said:
Hello mates.
I've got some issue with my desire x touch screen. It is becoming unresponsive.
The whole thing started like 1 month ago. I've noticed that as my phone gets hotter (playing games, using internet) my touchscreen was slowly becoming unresponsive. Firstly I was unable to scroll down my notifications (only the narrow bar at the top was not working) and then it came to a random places of screen, so I couldn't even write sms message. The thing is that it is not unresponsive at all. When I press certain unresponsive area it finally detects the touch. I tried everything, from wiping my screen with a soft tissue through removing battery and sim and sd card to wiping dalvik and cache. I've noticed, that after night the problem was almost gone. And again, after using phone for some time issue occured again. I figured that flashing a new kernel might be a good solution. And it helped and I was happy.
Unfortunatelly, yesterday problem returned. But as you probably suppose - flashing kernel ain't helping. I've also tried other methods mentioned above, but the only thing what helps a bit is leaving the phone unused for like 1 hour or so.
Do u guys have any ideas, what can I do to repair it or to fix it? Any help will be strongly appreciated
Click to expand...
Click to collapse
I have a similar problem after replacing touch screen. I have found the source of the issue, it could be similar to yours.
My touch screen at the bottom was glued to the LCD in a short line and the adhesive was probably touching part of the LCD cable that goes underneath. I used a hair drier to warm it up and lift off the touch screen. That way there is no bad interaction between the touch screen and the LCD. Haven't had this problem since but my touch screen is unfortunately a bit lose this way. Even now, whenever I push the navigation part of the touch screen too hard, the problem comes back. I will need something to isolate the bottom part of the touch screen from touching the LCD. I will keep you updated if I find a final solution. In the meantime, it could be worth trying it on your phone too.
I think I will just get S-OFF, revert my phone to stock and give it back for warranty repair Anyone of you guys did this? Did 7 vibrations at boot void your warranty?
I'm thinking about warranty repair, cause my bro has the same phone, but full stock, not even rooted. And he got simmilar problem to me, but with less intensivity (it just comes and goes once in a while). Also recently I got this phantom touch problem (after enabling show touch in options I saw my phone is detecting some touches in specific areas) So I think warranty will be the only option :/
Hi there,
Only a small part of my phone screen (the inner center) is working. Recent apps, back button and the outer part of the screen are not working.
I think I dropped it accidentally, as there's a small crack on the bottom back of the device. It doesn't look bad, though.
Since it happened, I tried a factory reset, clearing cache and now I'm stuck at the Android configuration screen, as I can't do anything to past that point.
My question is: Do you guys think it may have 1) damaged the digitizer/screen or 2) maybe just a connector/flat cable has gotten a bit loose?
If it's the first option, I might take it to a technician to swap everything. I don't want to sort a new screen from China and wait a month to arrive.
If it's the second option, I might just open it and reconnect stuff around.
Any input on this is highly appreciated.
Cheers!