So my phone is in perfect condition i've had it under a month there has been no major damage to it, it looks new and has been in an otterbox all its life with another screen protector on it.
But when i woke up this morning the touch screen wouldn't respond. I could use all the buttons and they worked i could even pull up s voice by holding the home button and then pressing back button and get to android home menu with the app. But the touch screen would not detect my fingers at all.
I don't see how its possible it has got any damage it is in perfect condition.
Does anyone have any suggestions? I think i read somewhere about resetting the digitizer?
And as far as resetting it to factory and or going to a different firmware. Since i cannot access my apps i cannot really backup my phone and it has really important info that i can't lose. So i'm stuck in between 2 walls and i am screwed.. Any suggestions?
Oh and i also removed the otterbox and screen protector to make sure nothing trapped underneath it was causing interference. No luck. :crying:
zaxies said:
Oh and i also removed the otterbox and screen protector to make sure nothing trapped underneath it was causing interference. No luck. :crying:
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Click to collapse
if not rooted send it for warranty, and if it is rooted unroot it first and check download mode status before claiming warranty.
use a usb otg cable and usb mouse to navigate the screen.
You can make a backup using adb
zaxies said:
So my phone is in perfect condition i've had it under a month there has been no major damage to it, it looks new and has been in an otterbox all its life with another screen protector on it.
But when i woke up this morning the touch screen wouldn't respond. I could use all the buttons and they worked i could even pull up s voice by holding the home button and then pressing back button and get to android home menu with the app. But the touch screen would not detect my fingers at all.
I don't see how its possible it has got any damage it is in perfect condition.
Does anyone have any suggestions? I think i read somewhere about resetting the digitizer?
And as far as resetting it to factory and or going to a different firmware. Since i cannot access my apps i cannot really backup my phone and it has really important info that i can't lose. So i'm stuck in between 2 walls and i am screwed.. Any suggestions?
Click to expand...
Click to collapse
My phone is in the shop for that and beeing repaired, probably a digitizer malfunction (hardware related). Buttons work but touch does not work. Send it in for repair. They will replace the whole screen.
Related
touch pro
screen does not respond!!
everything else works
i feel it vibrate when it turns on, the light in the center button lights up when charging
my friend was able to call me, and the lights and my ringtone went off
the keyboard lights up, the part below the screen with the center button works and lights up
basically yeah, everything except the screen works!
i tried taking the battery out and i did a soft reset
dont really want to do a hard reset (will all my contacts get erased?)
looked around the forum briskly for anything related to my problem but didnt find any
what should i do? i really need my phone to be working T__T
possibly...
http://forum.xda-developers.com/showthread.php?t=533350
typical problem with the touch pro...because its a slider you probably need to replace the flex cable from mother board to screen, i had same problem with mine i thought at first it was the digitizer but dont be fooled.
back up the pim file on the computer and see if you can get the phone replaced under warrenty would be my suggestion.
Not sure if you have fixed the problem yet or not but I just recently had this same issue. I replaced the phone under warranty and before I sent it back I installed MyMobiler to navigate the phone and save any files I wanted to keep locally on my PC. Obviously activesync saved all my contacts and whatnot as well.
The sad part was I had only had the phone a month and 2 weeks so they couldn't give me a brand new replacement since it was over the 30 days, so I had to settle for a Re-Man. blah
Oh well good luck mate!
I have the same problem. I just called tech support and had them sent me a new one. Something that may elongate your use before you get it replaced, press down on the screen between the lower buttons and the LCD screen (the Verizon logo). It seems that the more that i do it, the worse it get, but slowly. Here is a video of me making it work.
Good luck!
Qeustion
My HD screen is off, and i cant seem to get it on again.
I just was working on it 1hour ago, took it out of my pocket and see that i have no screen.
Rebooted the phone, but no succes .. i see the screen turning on, but it light-gray (backlight) but no actual info/colors etc, also tryd a soft reset, no succes.
I have the Energy ROM Com5 build from 8July with the new 2.12 radio rom.
Could it be that in some way the screen died?
Hope someone can help me, im @ work now so i cant connect it with the PC.
When im home im planning to reflash the device ..
Thanks!
Weird
I just pressed a button and the screen turned on, and the colours/info just slowely fade away ... weird.
Could it be that the touchscreen is not oke anymore?
Or could it be a problem in the radio/rom i use? (and therefore a reflash could fix this?)
Hope its a easy sollution, otherwise ill be flashing it to stock and get it fixed by HTC.
Very very strange.
It seems to work again.
Anyone think i should reflash it to stock and try get a new one?
Are these signs of a screen going defect?
I dont know, first phone for me with touchscreen.
I would suspect a faulty screen, if it is still within warranty i would deffinately get a new one, however yes, try going back to stock first, see if it helps, it may be just a bad flash.
screen problem
I've had this and similar problems with my HD2, now on the 5th replacement from HTC in just 6 months of owning the phone. I also had the same problem on my HTC HD previously. Press the power key and just the buttons at the bottom light up but no response from the screen. Also had exactly the same problem your experiencing where you can faintly see the screen but not lit up. Flash it to stock rom and return to HTC for repair.
BEWARE!!! take some pics with date stamps of your handset before returning. They sent me 3 handsets all with the glass front panel not fitted correctly. Check the return handset carefully, you should be able to feel a lip between the casing and the screen as the screen is set a fraction lower than the casing. THis should be uniform all around. They tried telling me that i had damaged it myself despite calling them as soon as the handset had been delivered back to me.
micky9869 said:
Press the power key and just the buttons at the bottom light up but no response from the screen.
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Click to collapse
That's 'sleep of death', which affects loads of htc devices.
Oke i will stock it soon and return for repair.
I think its idd a screen problem, cause when the screen isnt functioning anymore, and when i put my ear on the glass, i hear a little squishing sound, like air is escaping .. it doesnt do that when the screen shows info/colour.
Recently my touchscreen has been acting up on me. Sometimes it will either lock up completely and ill just press power 2x to get it to work again. other times stuff will randomly start to open or if its on the home screen the phone will switch pages left and right at a very high rate of speed the screen almost looks like its flickering.
this just started yesterday, ive ran 2 antivirus apps on the phone and both say its clean so i doubt its a virus, im not sure if its hardware or software related, im thinking about doing a re-flash, but i have a feeling that might not fix the issue..
has anyone else encountered this problem? it can get annoying at times cause it almost stops me from using the phone completely.
Edit: I would also like to note, i thought it was the screen protector i had on, but i took it off and the screen is still acting up
I had this happen last night after I installed a screen protector I got from eBay (they were $4 for 10 with free shipping). I'm guessing it was something in the glue because as soon as I took it off, the phone went back to normal. It always seemed to be 'pressing' in the same spot because I was trying to send a text and it kept popping up with a menu about the contacts info. Also, when that would pop up, the capacitive buttons at the bottom (menu, home, back and search) wouldn't work so I had to lock the phone and unlock it to gain control.
scream_clarity said:
I had this happen last night after I installed a screen protector I got from eBay (they were $4 for 10 with free shipping). I'm guessing it was something in the glue because as soon as I took it off, the phone went back to normal. It always seemed to be 'pressing' in the same spot because I was trying to send a text and it kept popping up with a menu about the contacts info. Also, when that would pop up, the capacitive buttons at the bottom (menu, home, back and search) wouldn't work so I had to lock the phone and unlock it to gain control.
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Click to collapse
i had a Skinomi screen protector on, its been on for almost 2 months now and this only started last night so i dont think it was the screen protector
Jc61990 said:
i had a Skinomi screen protector on, its been on for almost 2 months now and this only started last night so i dont think it was the screen protector
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Click to collapse
Did any water get in the phone?
i have same problem and make me shock,
my motorola have anti glare screen guard
while iam eat chicken soup and play mini plan , i didnt notice if my finger are wet couz of soup, meanwhile i notice that at that time the touch screen are still good i can play the game, so i quickly try to clean it up using tissue , while i try clean up my phone keep pressing like crazy so i stop to clean it but it keep pressing like crazy, event i have already out from the game, i cannot stop it, so i must pull out the battery and put it back,
i think Atrix the touch screen are too unstable , compare with milestone milestone is better but it's less sensitive then atrix
it normal again after pull out the battery and i clean it up
I never got any water inside the phone, only on the screen protector when applying it to the screen as directed in the instructions for the skinomi screen protector.
the screen protector has been on the phone for 2 months no issues. its only now i see this happening.
i removed the screen protector to see the issue still there.
i have done a factory restore with no changes
i downgraded to 1.52 with the random tapping still going.
i think it might be hardware related.
im going to bring the phone to an AT&T store for a swap
Hello guys,
While I was using, all of a sudden, the soft keys and and the lowest area of the touch screen is not taking any responses. The touch screen works fine in other areas. I tried enabling navigation keys on screen which comes at the bottom end and hence that didn't work. .The screen is responsive above that. phone never fell down. It was well protected.
Tried resetting, didnt work. Same issue is there even when I open TWRP. The navigation keys on twrp also will not work
What do You guys think? Is the keys dead?
Kindly help
dittualex said:
Hello guys,
While I was using, all of a sudden, the soft keys and and the lowest area of the touch screen is not taking any responses. The touch screen works fine in other areas. I tried enabling navigation keys on screen which comes at the bottom end and hence that didn't work. .The screen is responsive above that. phone never fell down. It was well protected.
Tried resetting, didnt work. Same issue is there even when I open TWRP. The navigation keys on twrp also will not work
What do You guys think? Is the keys dead?
Kindly help
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Click to collapse
That's a hardware fault. If you believe that it has not suffered any external damage, you may want to open it up & make sure the ribbon cable for digitizer is completely seated to the board.
Otherwise, you may need a new phone.
I'm sure there was no external damage. Well protected with case, Screen guards on, Never fallen from my hand. Not even a single scrach on phone
Will it work if I change the digitizer?
:crying: I have same problem too
I'm gonna try replacing the Digitizer.
While using my gs4 i545 the other evening I noticed my screen was half working and half black. The phone was never dropped. After powering the phone off I can see t
cracks across the screen from my power button to the volume button. The phone still powers on but the screen is completely black now. My question is, do I need to fully replace the lcd along with the digitizer or just the glass? No liquid appears to be leaking. I have broken a screen before but it continued to work, this one does not. I do not wish to send the phone back for repairs as I have files in the internal memory I need to recover. Thank you for any advice.
templton said:
While using my gs4 i545 the other evening I noticed my screen was half working and half black. The phone was never dropped. After powering the phone off I can see t
cracks across the screen from my power button to the volume button. The phone still powers on but the screen is completely black now. My question is, do I need to fully replace the lcd along with the digitizer or just the glass? No liquid appears to be leaking. I have broken a screen before but it continued to work, this one does not. I do not wish to send the phone back for repairs as I have files in the internal memory I need to recover. Thank you for any advice.
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Click to collapse
Ive replaced a couple of them and found the best/easiest way is to get the screen/digitizer frame assembly and change it out yourself.
Where I get parts from the screen is currently $110