Hello guys,
While I was using, all of a sudden, the soft keys and and the lowest area of the touch screen is not taking any responses. The touch screen works fine in other areas. I tried enabling navigation keys on screen which comes at the bottom end and hence that didn't work. .The screen is responsive above that. phone never fell down. It was well protected.
Tried resetting, didnt work. Same issue is there even when I open TWRP. The navigation keys on twrp also will not work
What do You guys think? Is the keys dead?
Kindly help
dittualex said:
Hello guys,
While I was using, all of a sudden, the soft keys and and the lowest area of the touch screen is not taking any responses. The touch screen works fine in other areas. I tried enabling navigation keys on screen which comes at the bottom end and hence that didn't work. .The screen is responsive above that. phone never fell down. It was well protected.
Tried resetting, didnt work. Same issue is there even when I open TWRP. The navigation keys on twrp also will not work
What do You guys think? Is the keys dead?
Kindly help
Click to expand...
Click to collapse
That's a hardware fault. If you believe that it has not suffered any external damage, you may want to open it up & make sure the ribbon cable for digitizer is completely seated to the board.
Otherwise, you may need a new phone.
I'm sure there was no external damage. Well protected with case, Screen guards on, Never fallen from my hand. Not even a single scrach on phone
Will it work if I change the digitizer?
:crying: I have same problem too
I'm gonna try replacing the Digitizer.
Related
Hello all the wizards of this site!
I own a Touch cruise for abt 1,5 years. Have always been a fan of this site and used cooked ROM's from the very beginning. Now the problem with my device.
I took it from my pocket and put it on a table. Afterwards when taking the phone I had a missed appointment on my screen. Trying to dismiss it I noticed the screen didn't react to any touches. So at first I thought the device had hanged. Soft reset but nothing..I couldn't even dismiss the alert as the screen didn't react. That's the first time I thought the screen might be broken. So I did some research from the internet and found that a Hard Reset might help. Tried hard resetting but couldn't do it. I'm pushing the Internet Explorer and GPS buttons (lower softkeys) and pushing the stylus to reset button but nothing...just a soft reset. So I thought I'd install a new ROM as that should also erase everything from the devices memory...nothing. The new rom is installed but I'm now stock in the screen alignment Touching the screen doesn't work where the cross is..as I run my finger all across the screen it seems that lower left part is kind of responsive as the small cross moves when I touch the lower left part of the screen. Now I noticed that the screen has an oily line in the center of the screen...
so what am I to do? Screen broken? Why can't I hard reset then? The warranty of course is for 2 years but I'm quite sceptical if this goes under warranty..they can alway say that something has hitted the screen or smthng.
Any knowledge and help is appreciated..
thank you in advance
dep w/ broken device
check this out
hello depeche,
u might find your topic discussed here
http://forum.xda-developers.com/archive/index.php/t-475294.html
good luck
same happen to me on may, and i send it to htc. They replaced all the front of my polaris wich was scrached
Qeustion
My HD screen is off, and i cant seem to get it on again.
I just was working on it 1hour ago, took it out of my pocket and see that i have no screen.
Rebooted the phone, but no succes .. i see the screen turning on, but it light-gray (backlight) but no actual info/colors etc, also tryd a soft reset, no succes.
I have the Energy ROM Com5 build from 8July with the new 2.12 radio rom.
Could it be that in some way the screen died?
Hope someone can help me, im @ work now so i cant connect it with the PC.
When im home im planning to reflash the device ..
Thanks!
Weird
I just pressed a button and the screen turned on, and the colours/info just slowely fade away ... weird.
Could it be that the touchscreen is not oke anymore?
Or could it be a problem in the radio/rom i use? (and therefore a reflash could fix this?)
Hope its a easy sollution, otherwise ill be flashing it to stock and get it fixed by HTC.
Very very strange.
It seems to work again.
Anyone think i should reflash it to stock and try get a new one?
Are these signs of a screen going defect?
I dont know, first phone for me with touchscreen.
I would suspect a faulty screen, if it is still within warranty i would deffinately get a new one, however yes, try going back to stock first, see if it helps, it may be just a bad flash.
screen problem
I've had this and similar problems with my HD2, now on the 5th replacement from HTC in just 6 months of owning the phone. I also had the same problem on my HTC HD previously. Press the power key and just the buttons at the bottom light up but no response from the screen. Also had exactly the same problem your experiencing where you can faintly see the screen but not lit up. Flash it to stock rom and return to HTC for repair.
BEWARE!!! take some pics with date stamps of your handset before returning. They sent me 3 handsets all with the glass front panel not fitted correctly. Check the return handset carefully, you should be able to feel a lip between the casing and the screen as the screen is set a fraction lower than the casing. THis should be uniform all around. They tried telling me that i had damaged it myself despite calling them as soon as the handset had been delivered back to me.
micky9869 said:
Press the power key and just the buttons at the bottom light up but no response from the screen.
Click to expand...
Click to collapse
That's 'sleep of death', which affects loads of htc devices.
Oke i will stock it soon and return for repair.
I think its idd a screen problem, cause when the screen isnt functioning anymore, and when i put my ear on the glass, i hear a little squishing sound, like air is escaping .. it doesnt do that when the screen shows info/colour.
Hi everybody,
Recently I've been encountering a problem where my streak won't respond to any touches after I open the screen. Pressing the power button and waking the phone up again does not solve the problem. I've read about the static issue, but unfortunately it doesn't seem to be the case here as the problem still occurs even when my streak isn't in my pocket.
Oddly enough, rebooting the phone solves the issue temporarily. The touchscreen will work perfectly until I turn the screen off again, but when I turn the screen back on, the phone doesn't seem to register any touches. The phone itself works fine as it still receives notifications even when the touchscreen is unresponsive.
Is this a hardware or a software issue?
I'm currently on DSC 2.2 and baseband 366. I'm going to try a factory reset right now to see if any will improve.
Thanks!
Edit: did a factory reset, problem is still occurring
I have the same problem, does anyone know how to fix this? thanks
Sent from my Dell Streak using xda app-developers app
Have you tried recalibrating your touch screen from the dell menu?
Its option 3, worked for me a few days ago.
Loco007 said:
Have you tried recalibrating your touch screen from the dell menu?
Its option 3, worked for me a few days ago.
Click to expand...
Click to collapse
Yeah I have. I'm currently assuming it's a hardware issue since I've reverted back to a stock rom along with several other custom roms but the touchscreen still remained unresponsive after waking it up. I'm hypothesizing its a bad connection somewhere, especially if the display and touch sensor wake up separately. Does anybody know anything about this and whether it can be repaired?
On the other hand, I might be completely wrong...
I noticed that some bags for DS5 produce static electricity, such as the original Dell Bag (Futon bag - ?)
The Leather Bag (with red fissure) does not produce static electricity even when having the DS5 in trousers.
jlin5647 said:
Yeah I have. I'm currently assuming it's a hardware issue since I've reverted back to a stock rom along with several other custom roms but the touchscreen still remained unresponsive after waking it up. I'm hypothesizing its a bad connection somewhere, especially if the display and touch sensor wake up separately. Does anybody know anything about this and whether it can be repaired?
On the other hand, I might be completely wrong...
Click to expand...
Click to collapse
I had this problem once, pried and screwed the Streak open, checked connection ribbons, and cleaned it with (a little bit) electric contact spray. This has saved my irresponsive power button as well! Success:good:
So my phone is in perfect condition i've had it under a month there has been no major damage to it, it looks new and has been in an otterbox all its life with another screen protector on it.
But when i woke up this morning the touch screen wouldn't respond. I could use all the buttons and they worked i could even pull up s voice by holding the home button and then pressing back button and get to android home menu with the app. But the touch screen would not detect my fingers at all.
I don't see how its possible it has got any damage it is in perfect condition.
Does anyone have any suggestions? I think i read somewhere about resetting the digitizer?
And as far as resetting it to factory and or going to a different firmware. Since i cannot access my apps i cannot really backup my phone and it has really important info that i can't lose. So i'm stuck in between 2 walls and i am screwed.. Any suggestions?
Oh and i also removed the otterbox and screen protector to make sure nothing trapped underneath it was causing interference. No luck. :crying:
zaxies said:
Oh and i also removed the otterbox and screen protector to make sure nothing trapped underneath it was causing interference. No luck. :crying:
Click to expand...
Click to collapse
if not rooted send it for warranty, and if it is rooted unroot it first and check download mode status before claiming warranty.
use a usb otg cable and usb mouse to navigate the screen.
You can make a backup using adb
zaxies said:
So my phone is in perfect condition i've had it under a month there has been no major damage to it, it looks new and has been in an otterbox all its life with another screen protector on it.
But when i woke up this morning the touch screen wouldn't respond. I could use all the buttons and they worked i could even pull up s voice by holding the home button and then pressing back button and get to android home menu with the app. But the touch screen would not detect my fingers at all.
I don't see how its possible it has got any damage it is in perfect condition.
Does anyone have any suggestions? I think i read somewhere about resetting the digitizer?
And as far as resetting it to factory and or going to a different firmware. Since i cannot access my apps i cannot really backup my phone and it has really important info that i can't lose. So i'm stuck in between 2 walls and i am screwed.. Any suggestions?
Click to expand...
Click to collapse
My phone is in the shop for that and beeing repaired, probably a digitizer malfunction (hardware related). Buttons work but touch does not work. Send it in for repair. They will replace the whole screen.
Phone randomly starts vibrating rapidly and one handed mode gets triggered and turns off again and this happens again and again rapidly. Phone is unusable in that state. Seems like some defect in capacitive keys something is touching them...i have removed tempered glass... thought it was curptile...but it didn't fix it.
If someone had same problem then please help.
firdous95 said:
Phone randomly starts vibrating rapidly and one handed mode gets triggered and turns off again and this happens again and again rapidly. Phone is unusable in that state. Seems like some defect in capacitive keys something is touching them...i have removed tempered glass... thought it was curptile...but it didn't fix it.
If someone had same problem then please help.
Click to expand...
Click to collapse
What rom are you using? Did you try flashing different rom? More info needed.
If it's related to hardware issue as you said 'capacitive keys' you can install custom rom and disable hardware capacitive keys and enable on screen keys.
sounds like moisture could of gotten in digitizer (was the tempered glass water based?), or it could of been esd if phone was on while you applied it, since some glass use static cling.
try turning the phone off (power off), then place infront of a fan for a few hours to make sure no moisture is in it
otyg said:
sounds like moisture could of gotten in digitizer (was the tempered glass water based?), or it could of been esd if phone was on while you applied it, since some glass use static cling.
try turning the phone off (power off), then place infront of a fan for a few hours to make sure no moisture is in it
Click to expand...
Click to collapse
Not Tempered glass but cause can be moisture from other sources..It happened suddenly so i think its the case...will surely try your suggestion.
naturist said:
What rom are you using? Did you try flashing different rom? More info needed.
If it's related to hardware issue as you said 'capacitive keys' you can install custom rom and disable hardware capacitive keys and enable on screen keys.
Click to expand...
Click to collapse
Its stock rom man...latest 8.2.4.0