Left headphone extremely low noise - Galaxy S III Q&A, Help & Troubleshooting

Hello guys,
I've had my GS3 for 9 months now and I've never had a problem with it. But today when I used my headphones only the right side was giving me normal output but the left side has extremely low voice. I used it yesterday night and it was fine! I've tried other headphones aswell but the result was the same.
Thanks for any help!

Sameelster said:
Hello guys,
I've had my GS3 for 9 months now and I've never had a problem with it. But today when I used my headphones only the right side was giving me normal output but the left side has extremely low voice. I used it yesterday night and it was fine! I've tried other headphones aswell but the result was the same.
Thanks for any help!
Click to expand...
Click to collapse
Factory reset first .

After I posted the left side stopped workint completely. Does the reset fix still apply? Cheers.

Sameelster said:
After I posted the left side stopped workint completely. Does the reset fix still apply? Cheers.
Click to expand...
Click to collapse
\Yes then return to a service centre .

Sameelster said:
Hello guys,
I've had my GS3 for 9 months now and I've never had a problem with it. But today when I used my headphones only the right side was giving me normal output but the left side has extremely low voice. I used it yesterday night and it was fine! I've tried other headphones aswell but the result was the same.
Thanks for any help!
Click to expand...
Click to collapse
That problem is usually caused by garbage getting inside the audio output of the s3 which prevents part of the headphones to make proper contact. Try cleaning it first with a toothpick or something.

Cheers mate I'll give it a go! Will update soon!

Related

[Q] Distorted / Raspy Earpiece, anyone else?

Hello all
Just wondering, when in a phone call with the volume turned up 100% on the earpiece does anyone have any scratchy / raspsy feedback during your convo? For me it's enough to notice, but almost not bad enough for me to want to get the phone exchanged... yet.
TIA
you aren't the only one,
http://forum.xda-developers.com/showthread.php?t=963912
Mine was perfect when I picked it up on launch day, but it started having this problem since yesterday. Most likely I'll be exchanging for another after work....
Claus44 said:
you aren't the only one,
http://forum.xda-developers.com/showthread.php?t=963912
Mine was perfect when I picked it up on launch day, but it started having this problem since yesterday. Most likely I'll be exchanging for another after work....
Click to expand...
Click to collapse
Cool, let me know if u still hear it. Its only sometimes for me or if its loud pitched
got it replaced today, no distortion/scratchy sound on the new one. hope it will not happen again on the new phone...

Sgs 2 stuck in handsfree mode

Hi all,
I am having the weirdest problem here and need some advice. Tried the search function but came up empty, although it seems by googling that other people have faced it. Problem is that none of the following helped.
Out of the blue my phone thinks that the handsfree jack is used at all times.
So, when i actually use the handsfree all is ok.
When i unplug it i still get the headphones icon on the notification bar and every sound except ringtones is routed to the headphones jack so i have no sound at all.
Tried:
Flashed stock rom, other developers roms, and every piece of kernel i could get my hands on. Of course in the process i did the proper wipes from the cwm menu.
Factory reset.
Sound test through the *#*#0673# menu.
Plugged - unplugged the headphones like 100 times.
Cleaned the headphones hole with cotton bud.
Applied force to the walls of the headphones hole with the jack plugged in.
Took it to a tech friend of mine who took the whole thing apart and tested almost every piece of hardware to his personal handset..everything works as it should.
For now the plan is to keep pluging unplugging the handsfree till it works. I will do that because one time it actually played music from the speaker for a couple of seconds... Unfortunately it then started using the headphones again.
I could really use some help here from the gurus PLEASE.
Thanks in advance
Alex
Nothing guys? Comon there must be something i forgot to try...
TAlx said:
Hi all,
I am having the weirdest problem here and need some advice. Tried the search function but came up empty, although it seems by googling that other people have faced it. Problem is that none of the following helped.
Out of the blue my phone thinks that the handsfree jack is used at all times.
So, when i actually use the handsfree all is ok.
When i unplug it i still get the headphones icon on the notification bar and every sound except ringtones is routed to the headphones jack so i have no sound at all.
Tried:
Flashed stock rom, other developers roms, and every piece of kernel i could get my hands on. Of course in the process i did the proper wipes from the cwm menu.
Factory reset.
Sound test through the *#*#0673# menu.
Plugged - unplugged the headphones like 100 times.
Cleaned the headphones hole with cotton bud.
Applied force to the walls of the headphones hole with the jack plugged in.
Took it to a tech friend of mine who took the whole thing apart and tested almost every piece of hardware to his personal handset..everything works as it should.
For now the plan is to keep pluging unplugging the handsfree till it works. I will do that because one time it actually played music from the speaker for a couple of seconds... Unfortunately it then started using the headphones again.
I could really use some help here from the gurus PLEASE.
Thanks in advance
Alex
Nothing guys? Comon there must be something i forgot to try...
Click to expand...
Click to collapse
I would have to guess it's a hardware problem... although you have tested everything, still, I'd have to vote for sending it in for service
cdzo72 said:
I would have to guess it's a hardware problem... although you have tested everything, still, I'd have to vote for sending it in for service
Click to expand...
Click to collapse
Well, thats my next conclution. It has to be the main board which is the only one we couldnt test...i just dont want to go there yet as it means that i have to sell it for spare parts.
As for sammys service i cant really go anywhere near them after what i have put my phone through

Internal Microphone Suddenly Defective

Evening Everyone,
So I have been using these forums as a source of information for quite some time now, however no amount of browsing has solved my issue so It's now my time to start a thread.
I have been using my TFP for Skype for a while now and it's always been fine, but suddenly my microphone has stopped working both on Skype and double checked on the built in voice recorder. There is no sound at all being detected by my microphone.
I wondered if any of you have had a similar problem and if it's a known issue or could someone help Me?
Thanks in advance
Dav3
I hope you did not reset your Prime by inserting a thin object into the microphone hole, I've heard this can actually damage it.
roccodaone said:
I hope you did not reset your Prime by inserting a thin object into the microphone hole, I've heard this can actually damage it.
Click to expand...
Click to collapse
You think that is strange?
JoeyLe said:
You think that is strange?
Click to expand...
Click to collapse
No, not really, but I'm always cautious when it comes to those 'user experience stories'
roccodaone said:
I hope you did not reset your Prime by inserting a thin object into the microphone hole, I've heard this can actually damage it.
Click to expand...
Click to collapse
I lold.
Sent from my PG86100 using xda premium
My mic has stopped working too. I know it worked before with google search. .
And... after a cold boot the mic now works. Well thats nice.
Has no one else seen this issue? The mic stopped working until the tablet was rebooted? Dav3--Uk, did your mic start working after you rebooted?
I have something like this that I cannot solve for months now. I sent mine in for RMA and they never fix it. Mic works for only 1 app (built in "Sound Recorder" app). Everything else from Skype, to Google voice search, to Google voice typing for super note, they are not working at all.
I try to email Gary on here but haven't heard a reply in weeks. If anyone encounter this problem and know how to fix it, please give me some advice. Although wise I'm basically giving up on this tablet. There are so much problems with it and this is one of the major ones.
r0ck0 said:
Has no one else seen this issue? The mic stopped working until the tablet was rebooted? Dav3--Uk, did your mic start working after you rebooted?
Click to expand...
Click to collapse
It did this for me before stopping again. I had called the techs and they had me do the reboot which it started working for a short period of time then crapped out. I believe the way I was holding it pinched the microphone and temporarily fixed the connection.
Soon nothing I could do would fix it and I had to send it in for RMA (got a new one).
Yep...I broke the microphone trying to do a reset
roccodaone said:
I hope you did not reset your Prime by inserting a thin object into the microphone hole, I've heard this can actually damage it.
Click to expand...
Click to collapse
Hanging my head in shame...I did
I'm probably going to wait and see if I can get a replacement module for the microphone. Also noticed I no longer have the flash working either and from what it appears in TechRepublic's tear-down photos, the microphone and flash seem to be on the same board.
In hindsight, should have read the manual so to speak. On the other hand, they could have distinguished the microphone port with two holes instead of one.
Gene

problem with the headphone socket or sound

Has anyone has problem when listening to music using the socket built into the main unit, sometimes whiles listening to music, the sounds seem to move to the left with the left side being louder, not sure if it's the socket or the some problem with the sound chip, but moving the plug of the headset is not the cause of the problem, but you need to pull the plug out and insert back in to get the sound normal.
sometimes just pluging the headphones in also cause the problem.
Yessss! I thought it was my headphones!!!
I have had the exact issue with my G5 also! Exactly as you described it, I had to unplug and replug the headset to get it to go away. I was using Skull Candy Smokin' Buds....you? I actually went out and bought the LG Tone Pro bluetooth headset instead.
jreed3786 said:
I have had the exact issue with my G5 also! Exactly as you described it, I had to unplug and replug the headset to get it to go away. I was using Skull Candy Smokin' Buds....you? I actually went out and bought the LG Tone Pro bluetooth headset instead.
Click to expand...
Click to collapse
I have a few IEM listed in my sig that I use, all expensive ones, so i don't think i will use a BT IEM to replace them, also cable IEM produce better sound for Hi Res sound, I have also found out that you can skip to the next few tracks/files and go back it will go back to normal, but in all case we shouldn't have to do anything to cover up the problem, I think it's a software problem, but my G5 is going back today and i'm getting a new one through a instore 14 day exchange policies.
kms108 said:
I have a few IEM listed in my sig that I use, all expensive ones, so i don't think i will use a BT IEM to replace them, also cable IEM produce better sound for Hi Res sound, I have also found out that you can skip to the next few tracks/files and go back it will go back to normal, but in all case we shouldn't have to do anything to cover up the problem, I think it's a software problem, but my G5 is going back today and i'm getting a new one through a instore 14 day exchange policies.
Click to expand...
Click to collapse
Yeah...But this is the second one I've had that issue on! Coupled with the flaws in the glass on the Titan screens...and the silver I had freezing and not turning on...this quality control is really crap on this phone. And that sucks, because I love this phone more than any Samsung I've had!
jreed3786 said:
Yeah...But this is the second one I've had that issue on! Coupled with the flaws in the glass on the Titan screens...and the silver I had freezing and not turning on...this quality control is really crap on this phone. And that sucks, because I love this phone more than any Samsung I've had!
Click to expand...
Click to collapse
my first had scratches on the silver line on the case, second had a white burn mark in the screen, and can be seen with all colors, this is my third one, not totally perfect, but I have the advantage of checking the unit in store for problems including dead and bright pixels, but the sound problem was only noticed a few days ago and I thought it was my IEM, but it happened a few times, I should have my B&O unit soon, but this problem should happen whether its hardware or software wise.
I just had an issue with the FM Radio - it kept saying headphones not plugged in! I pull them out plug them back in, and it was OK again! I am using my G4 headphones too so even the same make!! I hope I don't need to return it GRRRR
@jreed3786
I got a replacment phone yesterday, at first I though it ok on this unit, but the problem is there and it's on they same song file, therefore I think the DAC actually can detect this problem that may be it related to the actual file, could be a bad conversion causing the phone to perform like this.
that being said, I have a DSD file that starts to buzz when it reached the end of the song, it happens on the V10 and now the G5, and the time length on the file shows like -9206:-30, whiles played on other units it's ok.
You guys didn't push it in all the way. G5 for some reason has a lot of resistance on the port. I had same experience until I noticed the gap and decided to give it little more force. It clicks in hard and didn't have any issue after that
Sent from my LG-H820 using XDA-Developers mobile app
pigowar said:
You guys didn't push it in all the way. G5 for some reason has a lot of resistance on the port. I had same experience until I noticed the gap and decided to give it little more force. It clicks in hard and didn't have any issue after that
Sent from my LG-H820 using XDA-Developers mobile app
Click to expand...
Click to collapse
I know how to plug the headphone plug in, it's not that issue, it's more like a compatibility issue, I have comfirmed this myself numerous time.
Headphone jack issue and more
So I've also suffered from the issue with my headphones plugged in. My left channel is quiet and my right is loud. On one occasion the left channel crackled and completely died. Unplugging and plugging back in my headphones causes the phone software to correct itself. This happens at least every other day. Then, my phone became sluggish a couple days ago and started to freeze and suffer random restarts until last night when it froze and entered a bootloop on the startup screen. I pulled the battery and let it sit for a while and plugged it back in and it entered the OS but was sluggish. This morning I attempted to use messenger and it froze again and entered another bootloop and then died. I took it back to T-Mobile and I've only had it 18 days. They took it back under their 20 grace period and I now have my second G5. This same issue was prevalent in the G4 and LG has recognized that issue. I hope I'm not in for another letdown on this second phone. I just divorced Motorola... Where to next?
kms108 said:
I know how to plug the headphone plug in, it's not that issue, it's more like a compatibility issue, I have comfirmed this myself numerous time.
Click to expand...
Click to collapse
Not implying you don't know how. Just saying G5 has port that is tight. No pun intended.
Sent from my LG-H820 using XDA-Developers mobile app
pigowar said:
Not implying you don't know how. Just saying G5 has port that is tight. No pun intended.
Sent from my LG-H820 using XDA-Developers mobile app
Click to expand...
Click to collapse
that's ok, i didn't mean't for that either, but may be it stood out too much, I apologize for that, the actual issue is compatibility with the music file and the DAC, sometimes the dac can get really sensitive and pickup minor errors in the files to cause these problems, previously the few files that had the problem has been removed from the phone, no problem since.
krisbmeyer said:
So I've also suffered from the issue with my headphones plugged in. My left channel is quiet and my right is loud. On one occasion the left channel crackled and completely died. Unplugging and plugging back in my headphones causes the phone software to correct itself. This happens at least every other day. Then, my phone became sluggish a couple days ago and started to freeze and suffer random restarts until last night when it froze and entered a bootloop on the startup screen. I pulled the battery and let it sit for a while and plugged it back in and it entered the OS but was sluggish. This morning I attempted to use messenger and it froze again and entered another bootloop and then died. I took it back to T-Mobile and I've only had it 18 days. They took it back under their 20 grace period and I now have my second G5. This same issue was prevalent in the G4 and LG has recognized that issue. I hope I'm not in for another letdown on this second phone. I just divorced Motorola... Where to next?
Click to expand...
Click to collapse
I think your problem is a different one altogether, so is the second unit ok.
kms108 said:
I think your problem is a different one altogether, so is the second unit ok.
Click to expand...
Click to collapse
So the audio issue I was having is the same as the other posters on this forum. One channel with a low level and the other with a normal level and then having to unplug the audio cable to reset it. However, the ultimate failure of the phone is not. I was sharing with everyone what happened to mine and perhaps I should have started a new thread with that issue alone? I haven't had my second phone for even 24 hours yest so only time will tell and I will post and findings related to the audio here. I use my headphones during the work week so that is when I will know for sure.
krisbmeyer said:
So the audio issue I was having is the same as the other posters on this forum. One channel with a low level and the other with a normal level and then having to unplug the audio cable to reset it. However, the ultimate failure of the phone is not. I was sharing with everyone what happened to mine and perhaps I should have started a new thread with that issue alone? I haven't had my second phone for even 24 hours yest so only time will tell and I will post and findings related to the audio here. I use my headphones during the work week so that is when I will know for sure.
Click to expand...
Click to collapse
Hope you get a good unit, I've been through like 9 units, thats includes instore checking and two units I took home, the second unit I have now without any problem.
all sorts of problem, not just the sound.
kms108 said:
that's ok, i didn't mean't for that either, but may be it stood out too much, I apologize for that, the actual issue is compatibility with the music file and the DAC, sometimes the dac can get really sensitive and pickup minor errors in the files to cause these problems, previously the few files that had the problem has been removed from the phone, no problem since.
Click to expand...
Click to collapse
Hmm. Very interesting. Thanks for the info. I did see many complaints with DAC on G5.
Sent from my LG-H820 using XDA-Developers mobile app
Exact same thing happening to me, will pan most of the sound over to one side making one ear quite loud and the other quiet. I find if I pause, switch to another app, than back to whatever music app I was using it usually resolves the issue. Hoping the B&O module helps but doubtful considering this seems software related. I'll probably just deal with it this way.
I have the Same issue via aux. Restarting Poweramp mostly helps
Sent from my LG-H850 using XDA Labs
I bought it yesterday
Headphone jack is very very loose. I tried to different earphones.whenever i touch headphone jack headphone gets disconnected. Any one with this issue
Only problem with mic enabled headphones
Same problem though my normal headphones work fine. When i use my headphones with a mic it only plays the right channel. I have not always had this problem but seems to be lasting a lot longer today. Normally fixed itself in 30 seconds but has yet to. I tried restarting phone with headphones in, then again with them unplugged. Havent found a solution. Does the B&O module work?

Microphone not working when speaker activated

Holla fellows, on my LG G5 I am facing a very bizarre issue. When I activate my speakers my microphone stops working. when on earpiece they work like a charm. Also microphone didn't work when used my other applications like skype or hangout, but while using earpiece they are perfectly fine. Anyone else got this issue on G5 or anyother device ? Any suggestion or advice is greatly appreciated.
I'm having the same issue. Literally just got the phone 4 days ago. Pretty happy about it. Have you reset?
jkieffer46 said:
I'm having the same issue. Literally just got the phone 4 days ago. Pretty happy about it. Have you reset?
Click to expand...
Click to collapse
Yes, I tried resetting via backup and restore under settings menu
Reset mine and thought about the mic being housed in the battery holder bottom part. Why not take it out and clean connections....mic works great now. Dunno if from reset or alcohol cleaning connections. Give it a shot.
Same here i purchased the phone on 5-5-16 it will reboot on its own almost everyday till 5-19-16 when it completly just gave up and wouldn't turn on. So i went to tmobile and they replaced it for a new one. But now the replacement gave up yesterday 5-28-16. It has managed to turned on once but the device was too hot that i turned it off to cool it down and it wont turn on anymore. Sucks that is long weekend and i wont be getting s replacement soon.
I too am having this issue, however mine has one other weird glitch. If i put the phone on speakerphone and talk into th phone like normal (phone up to my ear) i can hear myself in the phones speaker faintly and the mute button does no work at all. Works fine on normal mode but not on speakerphone. To me this is a software issue vs hardware issue, I bought the phone second hand so I dont really have any warranty. Anyone have anything to offer up to try? Ive tried a different battery module base and no luck, same issues. Its almost like the phone needs a entire reflash done to it. Other then this issue the phone rocks.
The phone is a Canadian H831 model.
I had similar issue with older device. Read on some thread and they suggest disable Google now. It worked for that device. I am not sure if it will for you guys?
Sent from my LG G5 using XDA Labs
kingzslayer said:
Holla fellows, on my LG G5 I am facing a very bizarre issue. When I activate my speakers my microphone stops working. when on earpiece they work like a charm. Also microphone didn't work when used my other applications like skype or hangout, but while using earpiece they are perfectly fine. Anyone else got this issue on G5 or anyother device ? Any suggestion or advice is greatly appreciated.
Click to expand...
Click to collapse
How are you resolve this problem? New phone from box I have some problems Model LG G5 H820 AT&T
Deleted.
I had the same problem a while ago, here's my fix, hope it helps
https://forum.xda-developers.com/lg...-mode-call-t3565646/post71243431#post71243431
Thanks for the link @marac1993 will check
I had the same problem. It turned out to be a "hardware" thing. There are two microphones, one at the bottom of the phone which works when on earpiece, and the second one on the top of the phone (above earpiece) which works when on speaker mode. I cleaned the first one several times without noticing there is a second one on the top. It turned out that the second microphone was blocked by some dirt. I cleaned it and now it works like a harm when on speaker mode.

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