Phone gone blank and won't turn on? - Sony Xperia Z Ultra

All of a sudden the Xperia z ultra has gone blank and won't turn on it was fully charged. Then took it to work an hour later of sitting on my car seat tried waking up screen nothing happened held down power button nothing plugged my car charger in again nothing not sure what to do? Thanks
Sent from my HTC One using Tapatalk

Did you try power down plus volume down at the same time? Or is there a reset button in the micro SD card slot?
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dazza7111 said:
Did you try power down plus volume down at the same time? Or is there a reset button in the micro SD card slot?
Sent from my C6903 using xda app-developers app
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Click to collapse
Correction: Power + Vol up
Sent from my C6833 using Tapatalk

LordManhattan said:
Correction: Power + Vol up
Sent from my C6833 using Tapatalk
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Click to collapse
Yeah tried power and vol up and down and also reset button by SIM card tray. A bit strange really. I was gunna pm you Lord Manhattan because I remember seeing you or hamdogg had problems with xzu as well
dazza7111 said:
Did you try power down plus volume down at the same time? Or is there a reset button in the micro SD card slot?
Sent from my C6903 using xda app-developers app
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Click to collapse
Sent from my HTC One using Tapatalk

try press the power button multiple time...
Sent from my????

Tried a variety of ways. But messed around with it for a while pressi g reset then tried volume up and power for 30secs nothing then volume down and power nothing then reset then volume up and power and phone vibrated then nothing then volume down and power vibrated again so pressed power on its own and then it turned on. Would like to no what problem was though. So gunna phone Sony Xperia support and ask them tomorrow when there open.
Sent from my HTC One using Tapatalk

nathlynn22 said:
Tried a variety of ways. But messed around with it for a while pressi g reset then tried volume up and power for 30secs nothing then volume down and power nothing then reset then volume up and power and phone vibrated then nothing then volume down and power vibrated again so pressed power on its own and then it turned on. Would like to no what problem was though. So gunna phone Sony Xperia support and ask them tomorrow when there open.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Holding the reset button for 3 seconds is like pulling the battery. Once you've done that, you then hold the power button to power it back up. Will always work unless the device is dead. It happens from time to time. But if it wont power up then its a warranty issue.

this happened to me a couple of times back...
I tried doing factory reset (wiping out all data) the phone still acted up...
then i noticed that my album had issues loading up photos and videos i saved on the SD card (I'm using a 64gig Micro SD). I had about 20% unused space left on my memory card.
I removed the SD card and the the phone stopped acting up... i decided to remove some of my heavier files out of the SD card specially movies... and problem stopped...
Occasionally I would experience this... Now all I do is re-seat my memory card and the phone would act normal again....

Weird, I also just had this happen... I have a blinking white notification light, so I put it on the charger a little while ago and see what's going on. I'll try the SD card thing if it still refuses to turn on. Have never had an android phone just crap out like this, makes me nervous...

OK, weirdly enough, I picked up the phone about a half hour later and the screen turned on fine, back to normal. No idea why this happened.

Related

Xperia S froze, how to restart?

So my Xperia S just now completely froze up while playing 9mm.
Touchscreen and hardware buttons are all unresponsive, holding down the power button does nothing and since my battery is near full and my brightness maxed I'm worried about damaging the screen by just letting it run out of juice. Strangely the game is still running, just nothing works.
I looked for a physical reset button but its nowhere to be found..
How can I reset my phone?
Edit: Allright so after about 20 minutes or so the phone magically became responsive again and is functioning normally for as far as I can tell.
Nevertheless, I'd still like to know how to reset it should a need for it arise in the future.
Try this:
hold standby and volume up for five seconds and the phone will reboot.
wing_zero8556 said:
Try this:
hold standby and volume up for five seconds and the phone will reboot.
Click to expand...
Click to collapse
I tried that, but it didn't work. Gladly its back to normal for now
Hold power and both volume buttons for seconds.
Sent from my LT26i using XDA
It's power button and volume up
Sent from my LT26i using xda premium
He said that it didnt work.
Sent from my LT26i using XDA
Is it not 10 sec and more with power and volume button?
Sent from my Tapatalk using freaking awesome LT26i Sony Xperia S.
Yep just hold it until you got a black screen and vibrate.
Sent from my LT26i using XDA
It Works!!
Thank you!
Press on standby button and volume up button at the same time really works to reset the phone!! Cool~~!
Worked fine with me...
Thx for the post and the helpful answers.
It worked well with my SXS.
Pressing the button combination actually turns off the phone; you then can turn it on/ reboot it normally.
Thx a lot, M.
Efe64 said:
Hold power and both volume buttons for seconds.
Sent from my LT26i using XDA
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Click to collapse
When my phone freezes (it happens more than once after the last firmware upgrade) I presso power button and volume up to reboot.
Pressing both volume buttons together is a BAD idea!
pascalbrax said:
When my phone freezes (it happens more than once after the last firmware upgrade) I presso power button and volume up to reboot.
Pressing both volume buttons together is a BAD idea!
Click to expand...
Click to collapse
Please tell me why it is bad? I made that after my phone crashed/freezd! And now I can't turn it on ! Please asnwer
Have you ever flashed before?If yes do that download stock ROM and do it...If not than this is the thread for you
http://forum.xda-developers.com/showthread.php?p=31884091
Sent from my LT26i using xda premium
PashaII said:
Please tell me why it is bad? I made that after my phone crashed/freezd! And now I can't turn it on ! Please asnwer
Click to expand...
Click to collapse
According to Sony, holding the vol up and down buttons together and pressing power until you get 3 vibes is the same as removing the battery.
Usually it takes about 10 secs first a single vibe and then about 5 secs later 3 vibes, but under some circumstances it can take up to 20 seconds on my phone at least.
Efe64 said:
Yep just hold it until you got a black screen and vibrate.
Sent from my LT26i using XDA
Click to expand...
Click to collapse
many thanks comrade. i was freaking out xD
kudos
Have need help , please help me, I can't reset my phone .

Xperia P full stock bootloop

Hello!
My friend is having a problem with her Xperia P. It's full stock, with no attempts to root/unlock. It started when it shut down because her battery went out. Now shes having a bootloop at xperia logo. She tried turning it off by pressing power button and volume up button and turning it on but it still didnt help. or turning it off by power button and volume up and charging it and turning it on. doesnt help.
Any ideas anyone? Please help. :silly::silly:
Press the volume down volume up and power up button all 3 till u feel 3 vibrations
This is hard resetting I guess
( correct me if m wrong coz I read it somewhere)
She will loose all her data in phone memory including her messages nd contacts
Sent from my ST25i using Tapatalk 2
jackkeylow said:
Hello!
My friend is having a problem with her Xperia P. It's full stock, with no attempts to root/unlock. It started when it shut down because her battery went out. Now shes having a bootloop at xperia logo. She tried turning it off by pressing power button and volume up button and turning it on but it still didnt help. or turning it off by power button and volume up and charging it and turning it on. doesnt help.
Any ideas anyone? Please help. :silly::silly:
Click to expand...
Click to collapse
I had this problem my xperia s. I did panic for a little while. I ended up taking the back off, just rubbed the phone to warm it. Tried to switch the phone on, it did eventually. Then plug in charger straight away. See if it boots enough to start charging.
I try to never let my phone run out completely now. Not sure if it's something to do with battery stats.
Hit thanks if helped.
Cheers,
Lunar.
Sent from my LT26i using xda app-developers app

[Q] DNA screen won't turn on

So I recently got a replacement DNA from verizon, but I'm not sure if it's a refurb or not. Anyway, I left my phone for like two hour today on at least like 70 percent charge, and when i came back the screen wouldn't turn on. When i hold down the power button, the three LED buttons flash, but nothing happens. I tried plugging it in, but the charge light indicator won't even come on. Just making it clear, my phone is NOT rooted. What do i do!
I would go to a Verizon store, and ask the rep for another replacement. If the issue gets worse email HTC support @ HTC.com
Hope this helps.
Did you try like pressing and holding the power button until the lights flash AND it vibrates ? If not, try that, like next.
pzapor said:
So I recently got a replacement DNA from verizon, but I'm not sure if it's a refurb or not. Anyway, I left my phone for like two hour today on at least like 70 percent charge, and when i came back the screen wouldn't turn on. When i hold down the power button, the three LED buttons flash, but nothing happens. I tried plugging it in, but the charge light indicator won't even come on. Just making it clear, my phone is NOT rooted. What do i do!
Click to expand...
Click to collapse
Have you held the power button for 20 seconds once the 3 lights start flashing? That should force it to perform a reboot
Sent from my HTC6435LVW using Tapatalk 2
trickster2369 said:
Did you try like pressing and holding the power button until the lights flash AND it vibrates ? If not, try that, like next.
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Click to collapse
yeah i did, after it vibrates still nothing happens it stays black
jasoraso said:
Have you held the power button for 20 seconds once the 3 lights start flashing? That should force it to perform a reboot
Sent from my HTC6435LVW using Tapatalk 2
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Click to collapse
yeah nothing happens. It vibrates, and then thats it.
Had the same issue. Power+volume didn't work either. Its toast. Send it back. That's why I hate 'certified' replacement.
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jerrickdamon said:
Had the same issue. Power+volume didn't work either. Its toast. Send it back. That's why I hate 'certified' replacement.
Sent from my HTC6435LVW using xda app-developers app
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Click to collapse
Aww man. That sucks. Alright thanks.
Isn't verizon supposed to test the device to make sure it fits the precirtifed stuff. I that's poor customer support and if that's the case I would request that they credit your account or provide you with some kind of benifit
Sent from my HTC6435LVW using xda app-developers app

Phone wont turn on

Was in the middle of installing a new rom today and was having some issues with the data on the Carbon ROM. Got that fixed and data came back and before I could reboot into bootloader the phone just shut off. There was over 50% battery still left when it happened. Now it will not turn back on. I've tried the normal vol down + power for at least a minute with nothing. I've also tried vol up + vol down + power also did not work. I've also tried all of that after removing the sim card. Literally nothing happens at all with anything I try. Is there another method to reboot that I don't know about? Am I bricked?
harrishabitat said:
Was in the middle of installing a new rom today and was having some issues with the data on the Carbon ROM. Got that fixed and data came back and before I could reboot into bootloader the phone just shut off. There was over 50% battery still left when it happened. Now it will not turn back on. I've tried the normal vol down + power for at least a minute with nothing. I've also tried vol up + vol down + power also did not work. I've also tried all of that after removing the sim card. Literally nothing happens at all with anything I try. Is there another method to reboot that I don't know about? Am I bricked?
Click to expand...
Click to collapse
Try fully charging it before you turn it on. Also, this belongs in q&a
Sent from my HTC6435LVW using Tapatalk 4
champdr0id said:
Try fully charging it before you turn it on. Also, this belongs in q&a
Sent from my HTC6435LVW using Tapatalk 4
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Click to collapse
I am sorry My Bad I just posted it where I have been all day working on getting the rom working.
It will not charge at all at this point plugged in or sitting on the wireless pad
harrishabitat said:
Was in the middle of installing a new rom today and was having some issues with the data on the Carbon ROM. Got that fixed and data came back and before I could reboot into bootloader the phone just shut off. There was over 50% battery still left when it happened. Now it will not turn back on. I've tried the normal vol down + power for at least a minute with nothing. I've also tried vol up + vol down + power also did not work. I've also tried all of that after removing the sim card. Literally nothing happens at all with anything I try. Is there another method to reboot that I don't know about? Am I bricked?
Click to expand...
Click to collapse
Same happen to my phone only I was just listening to music and it shut off.I had mine replaced by Verizon for free.
Sent from my HTC6435LVW using Tapatalk 2
Sounds like a brick or hardware failure. Maybe try a jtag unless you have insurance and can get it replaced. Josh from mobile tech videos on YouTube is good and of it is a brick he can fix it for you.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
This has happened to me twice now. I don't believe it has anything to do with the ROM. Verizon replaced both mine s-off and all. If your not getting a charge light they can't turn it on either.
Sent from my HTC6435LVW using Tapatalk 4
I have also seen this issue resolved when someone disconnected the battery and then reconnected it. If your comfortable with opening the phone to do that it's worth a shot.
Sent from my HTC6435LVW using XDA Premium 4 mobile app
this just happened to me. just turned on max volume on CF 9/17.

My Z2 just died. HELP.

So I've been using my phone as per normal, and it suddenly switches itself off and wont turn on.
If I plug it in to charge (the batter was at 40%) I just get a blinking RED LED.
Any help / ideas guys?!
Try to press volume up and power in the same time. If it vibrates 3 times it should start normally...
Sent from my D6503 using Tapatalk
Fenix said:
Try to press volume up and power in the same time. If it vibrates 3 times it should start normally...
Sent from my D6503 using Tapatalk
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Click to collapse
Hi Fenix
Have tried that with and without a charging lead connected and no joy. The red LED just continues to blink.
Have also tried, again with and without charge, to press the red button next the sim card slot and no luck.
How about volume down and power?
Sent from my D6503 using Tapatalk
Fenix said:
How about volume down and power?
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
Same result.
Planning to leave the phone OFF charge all night and see if that helps, and then maybe do the opposite and keep it ON charge for a few hours maybe.
Any other advice?
Have you tried a system reset
(you can use sony PC companion to do this)
(repair device)
I have this same problem.
I have reset and re installed the rom via pc companion and same problem.
Basically the phone will not charge via the magnetic connector at all.
if you switch off the phone it will not stay off, it keeps turning its self back on again and boot looping: displaying the sony logo, then off, then sony logo again.
If you hold the power button down for 20 seconds whilst on a Sony logo, the phone boots to the experia logo and boots normally.
Problem is the phone will NOT switch off and half the time it wont come back on. Its basically a lottery on whether the phone will come back at all.
Update - managed to get the phone switched on after leaving it on charge all night. Had to hold the power button down for 30 secs to get to my home screen as otherwise it was just looping to the Sony logo.
However, now, the phone is not charging - it detects that a charger is connected but the battery level is not going up and the LED is constant orange.
What to do?
I would flash a.2.69 firmware if you don't have it already.
Sent from my D6503 using Tapatalk
Fenix said:
I would flash a.2.69 firmware if you don't have it already.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
I'm a newb with these things - is there link for how to flash?
Not sure if it makes a difference but this phone is from Vodafone and I believe they've locked the bootloader or something similar?
Also noticed that the phone 'thinks' its still charging even without a charger connected - and the orange LED is constant.
Looks like the battery is kabooshed?
I think u should give the phone in for warranty.
Sent From My Nexus 5 Stock 4.4.2
paras said:
I think u should give the phone in for warranty.
Sent From My Nexus 5 Stock 4.4.2
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Click to collapse
This!!!
Seriously, it's well within swap out time let alone repair. Get it swapped.
Sent from my D6503 using Tapatalk
corallus said:
This!!!
Seriously, it's well within swap out time let alone repair. Get it swapped.
Sent from my D6503 using Tapatalk
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Click to collapse
True there is no reason to mess with the phone coz i u might trigger sine warranties issues.
Sent From My Nexus 5 Stock 4.4.2
I've just been to the O2 store and they said bring it back with the receipt and they will swap it over for a new one.
When
dutchtrance said:
I've just been to the O2 store and they said bring it back with the receipt and they will swap it over for a new one.
When
Click to expand...
Click to collapse
That's great
Sent From My Nexus 5 Stock 4.4.2
Adding to the above.
Received my Z2 on O2 onFriday 2nd, Tried charging it this morning and red charging light was on then started flashing.
That was trying to charge via a usb cable to the magnetic contact.
Re tried using standard usb cable.
Will not start regardless of what I do, on button, on + volume up, on + volume down.
Trip to O2 after work tonight to take it back.
May be a problem with the magnetic charging system, somehow shorting something out, for me anyway.
Same here, Need to return it to T-Mobile.
Same issue,
Went Off, never to be able to turn the phone on again.
When connected to the Charger, the red light blinks faster.
When connected to USB red blinking led, blinks slower.
Does not go 'On' anymore.
Recovery from pc compannion does not work.
The Update tool send by the sony technical suppport also did not recognise the device.
Windows does not recognise it.
Volume Up + power does not work
Volume Down + Power does not work
Volume Up of Down (phone turned off) connecting with USB does not work.
Red button next to the sim card does not reset the phone.
It is a Brick now, hope sony is good and replaces it with a NEW one.
I need help .. i was normally use my sony z2 d6503 and it turn off itself and i cant open it even if i put it charge only red led no logo no charging logo .. all black ..

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