OK this is my first post and it's a weird one. I've always known phones to be useless without a SIM card except for emergency calls. Well today I purchased an S4 on Craigslist. As I was bringing it home, it started to ring. I didn't answer it and shortly after I received a text. There was no SIM in it so I thought it was weird but left it alone.
When I got home, I did a factory reset, put in my old SIM card and activated it to my number. Everything went well - received texts normally, emails worked great, called my husband's phone and worked great until I looked at his phone and saw that the number that popped up wasn't mine, it was the old number. Tried calling my phone with his and went straight to vmail.
Seems like everything activated correctly except for the phone function. Called Verizon and the rep thought it was odd as well since texts went through, but could not figure it out. The rep said the phone is probably tampered with, but I've never heard of anything that could make phone calls without a SIM or wifi.*I reactivated my old phone and left the S4 with no SIM and it's still able to make/receive phone calls!! Weird!
All IMEI numbers match, physical and in About Phone even on box. Phone is not rooted according to Root checker.
Please someone tell me what this is so I can just can undo it and activate my number to the new phone.Thanks
Maybe Verizon or an emergency service was trying to call you... They don't need a sim for that.
The old phone issue is normal every time they port a number or switch a number they [email protected]#$ it up I've had it happen a couple times it on their end not yours
Sent from my SCH-I545 using xda app-developers app
The Sim is only for LTE service, you use built in CDMA radios for calling.
I honestly don't know about the number issue, take it to a corporate Verizon store (the private stores only care about sales not customer service) to have them properly activate it.
Sent from my SCH-I545 using Tapatalk
Sounds like the phone is set to nv-only mode. The vzw s4 is fully operational in this mode but it won't pull your phone info from the sim card.
This is the mode we put the phone in when flashing to carriers like page plus, selectel, etc.
If you want, you can PM me the meid of the device and/or the phone number the calls are being placed with. I'll check to see if it's an active page plus account.
Related
So i finally decided today that i will keep my tuhunderbolt with verizon and drop sprint and my epic. I called verizon and got the porting process started to bring my sprint number over to my TB. The guy told me in about 4 hours to try dialing *228 and chose option one. Its been 5 hours now and whenever i try dialing *228 and hit call it connects for about 1 second then disconnects. I dont know if this is normal if the porting process isnt finished yet or if this is because my TB is rooted with BAMF 1.3 installed and im unable to do service programming. So will i have to unroot, do the *228 thing, then reroot?
FoxRacR17 said:
So i finally decided today that i will keep my tuhunderbolt with verizon and drop sprint and my epic. I called verizon and got the porting process started to bring my sprint number over to my TB. The guy told me in about 4 hours to try dialing *228 and chose option one. Its been 5 hours now and whenever i try dialing *228 and hit call it connects for about 1 second then disconnects. I dont know if this is normal if the porting process isnt finished yet or if this is because my TB is rooted with BAMF 1.3 installed and im unable to do service programming. So will i have to unroot, do the *228 thing, then reroot?
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Click to collapse
you dont have to do *228 ever on a 4g device. it auto programs on boot
aslong as you got your number set up and verizon knows your sim number (18 or 19 digit number, something like that, dont feel like ripping mine out to verify). Just place the sim in your device and fire it up, as soon the phone powers up it should auto activate. You will know it is activated when you see a 3g or 4g system above the signal meter.. if it's still on 1x, try making a test call to voice mail (*86) and if that works and you hang up, hopefully your data will come around.
I would also call from a landline and see if prompts you that the user's voicemail is not setup etc... that will let you know if the number ported off yet etc. /edit
And if you are powered up, have 1x and make a test call and your line/sim is activated. **It can take up to 15 mins for your data connection to be active, so if your test calls work and you have no data, just wait a few minutes and it will come around.** /edit2
magneticzero said:
you dont have to do *228 ever on a 4g device. it auto programs on boot
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Click to collapse
Thanks! Ill try rebooting my phone and see if that fixes it
magneticzero is exactly right. On a 4G phone the old *228 doesnt work. You might want to try rebooting the phone every so often and that should get your old number to pop-up.
I ported my number over to my thunderbolt while running a custom rom. I called gave them all my information. Was told that an email was suppose to be sent to me so that I can authorize the port. 45 minutes later I hadn't received an email so I called and was allowed to authorize it over the automated system which the call rep was on the line too. 5 minutes later a text was sent to my phone advising me that my number had been successfully ported. Had I just done the automated authorization the port process might have only taken about 10-15 minutes. I was never told to dial *228.
Just rebooted my TB and still dont have my old number yet :/ ill give it some more time, im just glad i dont have to unroot
I just saw the other part of your post magneticzero, they never asked me for the number on my sim, should i call and make sure?
FoxRacR17 said:
I just saw the other part of your post magneticzero, they never asked me for the number on my sim, should i call and make sure?
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Click to collapse
nah they already have it when they shipped you your phone. i was just saying incase you bought the tb used and had to get a new sim, then they would need the new number.
Oh alright, i bought it brand new as a new customer thru amazon so they should know my sim number, thanks for all your help guys, hopefully they get it ported soon!
magneticzero said:
nah they already have it when they shipped you your phone. i was just saying incase you bought the tb used and had to get a new sim, then they would need the new number.
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Sent from my SPH-D700 using XDA App
How did you authorize the port?
They had me call a number and follow some prompts and that was it, it was really quick
ddgarcia05 said:
How did you authorize the port?
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Sent from my SPH-D700 using XDA App
I had to remove my sim card, reinstall, and reboot, then it found my number.
I was told by Verizon never to use the *228 feature. Because *228 will fry the sim card. I get the feeling by this phone using a sim card they may have more access to what is going on with it. I guess I will find out soon. Since the first thing I did was root it and flashed a custom rom.
jett2314 said:
I was told by Verizon never to use the *228 feature. Because *228 will fry the sim card. I get the feeling by this phone using a sim card they may have more access to what is going on with it. I guess I will find out soon. Since the first thing I did was root it and flashed a custom rom.
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Click to collapse
It's not that they have any more access to what is happening on your phone then they did before. What changed is the use of a SIM card instead of a MEID.
The reason that you cannot call *228 is that VZW has to run two very unique provisioning systems, one for GSM and one for CDMA and *228 is the access number for the CDMA provisioning system. Because of the fundamental differences in technology between the networks, on a GSM (LTE) network there is no need for a customer accessible provisioning system. Even if you don't live in a 4G area, your phone provisioning is still controlled by the LTE system on the back end.
Remember on all prior CDMA phones your phone was actually tied to the CDMA network via the MEID number that was unique to each phone. The purpose of *228 was to have the phone pull down all of the provisioning information from the VZW back end servers (I.E. your phone number and all of the other provisioning information that the phone needs to operate correctly on the network with your phone number). Because the MEID was unique and hard coded into each handset any time a change was made to the account the end user had to dial *228 to update the information on the phone itself.
Now (and this is why everyone who has been with VZW for any length of time is being thrown for a loop) with GSM service (LTE is a GSM service) you are assigned a unique Subscriber Identity Module (SIM card). This card contains a unique number, along with all of the basic information any LTE phone needs to communicate with the network, which is hard coded in the sim card you are assigned when you got your TB and this number is assigned to your phone number in VZW's back end system (just like your MEID was prior). There is no such thing as an MEID like you are used to in an LTE network. Everything is tied to the unique identifier on the SIM card, not the phone itself.
Your TB has no MEID. It gets all of its provisioning information every time it boots from the information stored on the SIM card. That is why dialing *228 does absolutely nothing, because there is no MEID on the phone for the provisioning system to read, and there are no settings on the phone it can update.
Welcome to the SIM card express train, population, everyone already on a GSM network. And for what its worth, SIM cards have been in use in the US for a long time now. In fact many of the problems VZW techs are having frying SIM cards because they are not handled correctly or activated correctly very much reminds me of when PacBell Wireless first rolled out GSM service (PCS as they called it) back in 1997.
Success! Thanks to your detailed explanation Nusince I figured out that it wasn't updating because I had turned 4G off and also changed to their old 3g network using the ##778# dialer code. After putting those two settings back to their stock setting and I rebooted BAM my old number showed up and I had 3g again. Then I turned 4G off and went back to the old 3g network that way my phone doesn't keep dropping the data connection and it's all smooth sailing. Thanks for your help everyone and hopefully this helps someone in the future.
Sent from my ADR6400L using XDA App
Hey, I posted this over at AVForums and didnt get a response and thought that you guys over here are probablt better informed. Below is a quote of the thread I started:
Well to start off, i'll tell you I am on the one plan with 3 and have a brand new sim free htc evo 3d.
Ive had the phone for about 2 weeks and it has worked perfectly ever since I got it. About 4 days ago, I noticed that texts were taking hours to come through. I then noticed that calls were never coming through and going straight to voicemail. Called 3, they blamed the phone but made sure call diverts were off anyway.
Calls were still going straight to voicemail but occasionally when phoning my number, I would get the dial tone but my phone wasnt ringing. I then put my misus t-mobile sim into my phone but I was getting the exact same problem, no calls were coming through. Couldnt put my sim into my misus phone as its sim locked.
I called 3 again, they said it must be the phone. I phone Amazon, they say phone HTC. HTC couldnt help so Amazon agreed to replace the phone. I now have old and new phone in possession. Using my old phone earlier today, I could no longer send text messages but I could receive them ok. The occasional call was coming through but most werent.
Ive now just set up the replacement phone. Everything was working fine for the first 5 minutes but now I cant send texts and calls arent coming through again.
Logically thinking, it surely cant be the phone and must be the sim card, but then again, my misus t-mobile sim showed the same problems in my phone which suggests it is the phone!
Im obviously going to phone 3 tomorrow but I want to be prepared for my argument. If it does end up being the sim, how can I explain to Amazon that I have opened the replacement phone but now need to send it back because there was nothing wrong with my phone in the first place. Surely they would be entitled to charge me or something for doing that?
Hope it all makes sense and I look forward to your responses!
EDIT: Forgot to mention that data is working fine. my 3g connection did drop at work the other day for no apparent reason, but calls and texts were working fine during this period, I guess its more when connected to 3g. There is no gsm only mode to test the phone either!
EDIT 2: Sometimes when calling my phone, I get the dial tone but my phone doesnt ring. However when the screen is on and the phone is out of standby, my phone receives calls fine! It does sometimes goes straight to voicemail but its just so confusing! I just did a test there, phone in standby, called it from my landline. I get the dial tone, but the phone doesnt ring. Whilst im still calling it, I wake my phone and it starts ringing! What the hell is going on!!!
Just a quick update and really hoping someone can offer some input!
I am at work just now, about 5 miles from my home address. So far today, my phone has been working fine at work. I visted the 3 store just round the corner from here, told him my story and he sadi it must be the handset due to the same issue with a t-mobile sim. I did mention the 3/t-mobile network sharing agreement and how they could be connecting to the same masts but he was adamant that no such thing exists. He also argued that the auction for the old analogue spectrum was for additional 3g capacity and not 4g. I did argue with him but he was clueless!
Anyways.... My phone worked fine in the shop so he said test with another sim card and if the problem persists, they would change the sim card. Ive came back to work and again, everything works well. I tried a vodafone sim card and again, all is ok!
When I think about it, my phone has pretty much worked fine when at work apart from not being able to connect to 3g the other day. This leads we to believe that there was be something wrong with my local mast at home, but if this was the case, why has it not been widely reported? Then again, the T-Mobile sim didnt work in my phone when at home, but worked fine in my misus htc desire. I have noticed that she is connected to 't-mobile orange' for 3g when its usually just 't-mobile'. Is it that her phone recognises a problem so switches to an orange mast?
This is doing my head in!
Thanks
EDIT: Sorry for posting in the wrong thread, I did wonder if I goty it right but clearly I didnt!
Please use the Q&A Forum for questions Thanks
Moving to Q&A
OK this is my first post and it's a weird one. I've always known phones to be useless without a SIM card except for emergency calls. Well today I purchased an S4 on Craigslist. As I was bringing it home, it started to ring. I didn't answer it and shortly after I received a text. There was no SIM in it so I thought it was weird but left it alone.
When I got home, I did a factory reset, put in my old SIM card and activated it to my number. Everything went well - received texts normally, emails worked great, called my husband's phone and worked great until I looked at his phone and saw that the number that popped up wasn't mine, it was the old number. Tried calling my phone with his and went straight to vmail.
Seems like everything activated correctly except for the phone function. Called Verizon and the rep thought it was odd as well since texts went through, but could not figure it out. The rep said the phone is probably tampered with, but I've never heard of anything that could make phone calls without a SIM or wifi.
I reactivated my old phone and left the S4 with no SIM and it's still able to make/receive phone calls!! Weird!
All IMEI numbers match, physical and in About Phone even on box. Phone is not rooted according to Root checker.
Please someone tell me what this is so I can just can undo it and activate my number to the new phone.
Thanks
I just can't seem to find anyone with the same issue.
My girlfriend broke her phone recently and we went to get a cheap one until we have the money to get a much better phone. She has a 4g LTE sim card activated with Verizon already, but when we plug it in everything seems to be working fine, except she can't make outgoing calls or texts or use data. She can receive calls and texts, but can't send them. And everytime she tries to make a call it automatically sends her to a verizon number much like *611. This happens when calling any number. I think something is blocking outgoing anything because when we first plugged in the SIM card for about 2 minutes she could send messages. We've tried other SMS apps, and the default Verizon SMS app says "sending disabled" when trying to send a message.
Any ideas on how to get around this or unlock the phone? I don't need the unlock for other carriers, since we already have Verizon.
Thanks
Not a vzw subscriber, so no personal experience, but I've seen a couple posts here referring to a fairly new vzw policy that disallows use of postpaid Sims in prepaid devices. Think it automatically locks your account, and you have to call to unlock.
Sent from my SAMSUNG-SM-G920A using Tapatalk
3Darkons said:
I just can't seem to find anyone with the same issue.
My girlfriend broke her phone recently and we went to get a cheap one until we have the money to get a much better phone. She has a 4g LTE sim card activated with Verizon already, but when we plug it in everything seems to be working fine, except she can't make outgoing calls or texts or use data. She can receive calls and texts, but can't send them. And everytime she tries to make a call it automatically sends her to a verizon number much like *611. This happens when calling any number. I think something is blocking outgoing anything because when we first plugged in the SIM card for about 2 minutes she could send messages. We've tried other SMS apps, and the default Verizon SMS app says "sending disabled" when trying to send a message.
Any ideas on how to get around this or unlock the phone? I don't need the unlock for other carriers, since we already have Verizon.
Thanks
Click to expand...
Click to collapse
Verizon rolled out a new policy on January 17th requiring postpaid users to pay for one month of prepaid service ($30) before being able to use the phone on postpaid. Not doing so "hotlines" the account. You'll either need to pay the first month, or stick the SIM into a non-prepaid phone, call up *611, and have the rep remove the hotlining.
Details: https://www.reddit.com/r/verizon/comments/40tsbo/changes_to_4g_prepaid_phones/
I have an lg k8+ model x210ulm that i want to use with cricket. The phone is fully unlocked and will accept any sim from any carrier but has an odd behaviour that wont let me use my own sim.
I bought a feesh sim from cricket and when i put it in and set it up it will register with crickets apn and mobile network settibg. I get data and it shows up in the about network as connected and working. It shows cricket carrier in notificstion and i can get texts and even voice mail. But ........
I cannot use the dialer. Upon connection there is no error toast or anything it just imnedistely hangs up.
I can use my wifes my sons or my friends sims in the phone and after a reboot works perfectly. But when i put mine in it stops.
Also my sim works fine in any other unlocked device or cricket device.
Any clue as to wth is going on
Ok so after talking to lg and really that was frustrating. Why because the rep told me it the phone was carrier locked to us cellular which i knew it wasnt because its advertised as being unlocked and well us cellular put up an advert a few years ago stating that all thier phones are unlocked.
So after that i went ahead and talked to a rep at us cellular who assured me it was unlocked and checked the imei for me and sent me link to the advert about thier phones being unlocked.
Back to lg and got another rep this time who knew a lil about something but not much. Could not tell me any thing though.
Now back to cricket where we tested my girlfriends sim in my phone to which it worked and mine in her phone to which it worked. We put the sims in my aristo 2 and fortune 2 and both sims worked. But when i put my sim back in my my k8+(2018) once again every thing works fine but you cannot make or recieve phone calls.
We also tested the voice mail app and and thier what qualifies as a carrier app and it registers. The sim registers in about phone shows service and is connected. Shows the phone number every thing works.
Just not the phone Dialer app
So is there any one out there at all that has had an issue like this before. Any one that can help me figure out what the problem is. This is so crazy that my sim wont work and every one elses will.
Could it be something i did using dialer codes? Any cLues at akl
So here we are months later and im still having sim issues with my k8+ ulm. I ended up buying a brand new device and i tried my provisioned sim card with it not working but literally every other sim card works fine.
I have switched from cricket to assist wireless now who is run or what ever by sprint and i can get the sim card to work for a couple days before switching it to another phone but the main issue is that i get a error popup stating that the sim card has locked and that i need to power cycle and call customer service.
But i made a ton of changes by adding all the system apps from sprint including sprinthiddenmenu and any other apk that was on the tribute dynasty they came from. I also went through the file system and made any prop changes or any thing else that was needed to enable sprint.
At this point id flash a sprint modem but i cant find a cv1 device provisioned under sprint