[Q] touchscreen not working - Galaxy S III Q&A, Help & Troubleshooting

I have a Galaxy S3 that I have been running CM 10.2 on for quite some time. Today I dropped the phone and cracked the screen. The phone still worked perfectly in every way despite the cracked screen. I used it for a few hours after without any issues. I took it to someone today to replace the screen assembly. When I got the phone back it turns on and the screen looks fine but it hangs on the samsung screen for 3-5 minutes before booting in to anything (booting the rom, recovery mode, download mode etc. all take 3-5 minutes to start) when the phone finally boots the touch screen does not work at all. All buttons work fine, including the bottom buttons (back and settings) for touch but no where else does the screen respond to touch.
So far I've tried:
- wiping cache
- factory reset
- re-installed CM 10.2 rom
- Took the back off the phone and checked all the connections, unclipped and clipped back in to be sure they were connected ok.
- Completely removed battery and all sim/sd cards for an hour
At this point I'm not sure if I'm dealing with a hardware issue (maybe they guy screwed something up when replacing the screen) or the digitizer/screen he used is faulty? I know this doesn't neccessarily mean anything but when I got it back the new screen still had the protective film etc. on it so I'm almost positive the screen assembly the guy used was at least new.
And I don't really understand where the 3-5 minute boot issue could come from? I wouldn't think it would be related to the screen/digitizer but I suppose anything is possible. What could explain this?
Is there any way this could be a software issue or any other troubleshooting I can attempt?

jfall said:
I have a Galaxy S3 that I have been running CM 10.2 on for quite some time. Today I dropped the phone and cracked the screen. The phone still worked perfectly in every way despite the cracked screen. I used it for a few hours after without any issues. I took it to someone today to replace the screen assembly. When I got the phone back it turns on and the screen looks fine but it hangs on the samsung screen for 3-5 minutes before booting in to anything (booting the rom, recovery mode, download mode etc. all take 3-5 minutes to start) when the phone finally boots the touch screen does not work at all. All buttons work fine, including the bottom buttons (back and settings) for touch but no where else does the screen respond to touch.
So far I've tried:
- wiping cache
- factory reset
- re-installed CM 10.2 rom
- Took the back off the phone and checked all the connections, unclipped and clipped back in to be sure they were connected ok.
- Completely removed battery and all sim/sd cards for an hour
At this point I'm not sure if I'm dealing with a hardware issue (maybe they guy screwed something up when replacing the screen) or the digitizer/screen he used is faulty? I know this doesn't neccessarily mean anything but when I got it back the new screen still had the protective film etc. on it so I'm almost positive the screen assembly the guy used was at least new.
And I don't really understand where the 3-5 minute boot issue could come from? I wouldn't think it would be related to the screen/digitizer but I suppose anything is possible. What could explain this?
Is there any way this could be a software issue or any other troubleshooting I can attempt?
Click to expand...
Click to collapse
Go and talk to the person who replaced your screen.. maybe has used faulty screen and also may be he has changed with some of the faulty parts..

suyash1629 said:
Go and talk to the person who replaced your screen.. maybe has used faulty screen and also may be he has changed with some of the faulty parts..
Click to expand...
Click to collapse
Very strange, but it looks like it was indeed a software issue after all. For some reason changing the screen out while having CM 10.2 installed did not play well together. I did a full wipe and went back to stock rom and touch is working now. I may try a new install of CM again to see what happens. Odd

jfall said:
Very strange, but it looks like it was indeed a software issue after all. For some reason changing the screen out while having CM 10.2 installed did not play well together. I did a full wipe and went back to stock rom and touch is working now. I may try a new install of CM again to see what happens. Odd
Click to expand...
Click to collapse
Strange issue.. never had it ever, m flashing CM from more than a year.. Try to do a new flash downloading new files..

Related

HD2 No Screen

Qeustion
My HD screen is off, and i cant seem to get it on again.
I just was working on it 1hour ago, took it out of my pocket and see that i have no screen.
Rebooted the phone, but no succes .. i see the screen turning on, but it light-gray (backlight) but no actual info/colors etc, also tryd a soft reset, no succes.
I have the Energy ROM Com5 build from 8July with the new 2.12 radio rom.
Could it be that in some way the screen died?
Hope someone can help me, im @ work now so i cant connect it with the PC.
When im home im planning to reflash the device ..
Thanks!
Weird
I just pressed a button and the screen turned on, and the colours/info just slowely fade away ... weird.
Could it be that the touchscreen is not oke anymore?
Or could it be a problem in the radio/rom i use? (and therefore a reflash could fix this?)
Hope its a easy sollution, otherwise ill be flashing it to stock and get it fixed by HTC.
Very very strange.
It seems to work again.
Anyone think i should reflash it to stock and try get a new one?
Are these signs of a screen going defect?
I dont know, first phone for me with touchscreen.
I would suspect a faulty screen, if it is still within warranty i would deffinately get a new one, however yes, try going back to stock first, see if it helps, it may be just a bad flash.
screen problem
I've had this and similar problems with my HD2, now on the 5th replacement from HTC in just 6 months of owning the phone. I also had the same problem on my HTC HD previously. Press the power key and just the buttons at the bottom light up but no response from the screen. Also had exactly the same problem your experiencing where you can faintly see the screen but not lit up. Flash it to stock rom and return to HTC for repair.
BEWARE!!! take some pics with date stamps of your handset before returning. They sent me 3 handsets all with the glass front panel not fitted correctly. Check the return handset carefully, you should be able to feel a lip between the casing and the screen as the screen is set a fraction lower than the casing. THis should be uniform all around. They tried telling me that i had damaged it myself despite calling them as soon as the handset had been delivered back to me.
micky9869 said:
Press the power key and just the buttons at the bottom light up but no response from the screen.
Click to expand...
Click to collapse
That's 'sleep of death', which affects loads of htc devices.
Oke i will stock it soon and return for repair.
I think its idd a screen problem, cause when the screen isnt functioning anymore, and when i put my ear on the glass, i hear a little squishing sound, like air is escaping .. it doesnt do that when the screen shows info/colour.

INSANE!!! Half Screen Not Working??!

Hello I JUST realized my god damn hero's screen must be broken, or, the mobo is somewhat malfunctioning. I can't seem to be able to access the lower part of my screen.
Not only that, it often "decalibrates" and starts malfunctioning even worse :S I have to go back to the lock screen in order to get it back working for a few minutes.
I'm currently running CM7... Please advice thanks
Any chance it could be a bit of a ROM malfunction? Have you tried any others? That would be what I would try first. Hope it helps
Yes.. I have I tried the latest VillainROM, elelinux's rom and the one I'm currently running... any more suggestions? ...
Known issue with Hero's, Half of the screen dies after a year or so.
Mines half dead as well
I think the digitizer malfunctions.
Unfortunately, the only cure is a replacement of the digitizer or a replacement phone.
I found mine Hero having that behavior today.. screen not responding, jus a part of it, but when i turn the screen off and on again it goes to lock screen, and in lock screen works always, and after unlocking the screen it works for some instants.. :/
Can anyone tell me how much do you think it will cost to change the digitizer?
EDIT: After a cache wipe and dalvik cache wipe as well it's working perfectly
£30 I think. Do search for digitizer aand screen not responding in the Hero forums. There should be instructions and suppliers there.
Sent from my Blade using XDA App

[Q] Oh my poor Aria! (Screen Replacement issues. A little help please?)

Well I did it... Broke the screen a couple of weekends ago. Ordered and received a new one. (No problem and not too bad price-wise) Then I ordered the correct screwdriver. That came in yesterday and I followed a couple of tutorials online to take the thing apart. Not too bad despite the teeny-tiny parts. I got it back together and lo-it worked! Actually it took a couple of tries and I reflashed it but then it booted right up. All the apps seemed responsive and life was good once again...
Until I tried to make a call. Then the screen went dark and it appeared that the phone froze up. Called myself from the house phone and discovered that the Aria was dialing, connecting, and sending voice but that I couldn't hear anything on the Aria.
Disassembled, re-set the earpiece, reassembled, called myself again, and I could hear. The screen came on and stayed on, but the touchscreen would not function.
Disassembled, checked all the connections, and reassembled again. The phone appears to work correctly in all aspects until I try to make or receive calls. At that point the screen shuts down and the only way to disconnect a call (or get the screen back) is to pull the battery and reboot.
I tried reflashing the ROM and that didn't work. I'm afraid the transceiver is shorting the screen out somehow but have reached the limits of my expertise.
Any suggestions?
Thanks,
Jerry
I have never had to replace my digitizer so only speaking from what i have read but it sounds like the very small rubber piece that covers the proximity sensor. I have read that if missing or not placed correctly people have had the same problem as you. Just my thoughts
I've replaced my digitizer and I have had the exact same problem. E.Cardo is correct, it is the small rubber piece on the proximity sensor not positioned correctly or not present at all.
Thanks to both of you. The proximity sensor is supposed to be right behind the ATT logo, correct?
I can't wait to get home and try this. I really don't like the backup Cliq Xt... I'll post once I've messed with it.
gdgeorge said:
The proximity sensor is supposed to be right behind the ATT logo, correct?
Click to expand...
Click to collapse
It's hard to see them exactly so I took a picture to show exactly where they are:
http://imgur.com/a/36h8t#ayQhv
It's actually just above the & in the at&t logo, although if you have a replacement digitizer, it might not have the at&t logo on it. If you have trouble seeing it, try looking at it in the sunlight.
To add to what drumist said there as small black rubber piece that goes around the proximity sensor that prevents light seepage and allot of people discard it by mistake when disassembling the phone.
Sent From Deep Within The Rabbit-Hole
Why did you have to reflash? The new screen didn't worked?.
My aria's screen is broken too. I boutgh a new one but It doesn't work. Do you resolve this reflashing? (that's mean applying the new rom version from ATT)
Thanks for your response.
javierarenas said:
Why did you have to reflash? The new screen didn't worked?.
My aria's screen is broken too. I boutgh a new one but It doesn't work. Do you resolve this reflashing? (that's mean applying the new rom version from ATT)
Thanks for your response.
Click to expand...
Click to collapse
The screen or digitizer are hardware they should have nothing to do with the rom. The op only tried flashing the phone to illuminate it is a possible source of the problem. It sounds like you did not install the new screen or digitizer correctly you may need to disassemble and make sure everything is connected correctly and securely. Flashing your phone will most likely not correct your problem.
Sent From Deep Within The Rabbit-Hole
Maybe, just maybe, there are new drivers for the touchscreen included in the rom. I am using cyanogen 7.0.3 without problems, and it works nice with the old screen.
Or the new screen is defective.
I am pretty sure I installed correctly the new screen. Of course the old one is working fine right now.
I requested a new screen so I will wait...
Thanks again.

Help! Screen Wacked out!

Ok, so my girlfriend dropped her phone and cracked the screen, I ordered a new LCD/Digitizer assembly and everything seemed fine. She then realized that it had a dead line while playing Draw Something. I sent back and just received a new assembly and installed it. Ever since I installed it the screen will occasionally black out and lock up. It takes forever for screen to come back up and seems very random in how long. I try powering off and on to no avail. Once it does come back I get an error log in the notification pull down saying it just rebooted form an unexpected reboot error and I have sent this notification 3 or 4 times.
Things I have tried.
Taking apart and checking all connections as well as cleaning screen on inside and out where proximity sensor goes. I am seriously at a loss, it seems to work for a while on a fresh(actual battery pull) and work fine until it just freezes no button push except power button which shuts off screen and then never comes back except for the captivate buttons on the bottom. I have searched for answers but haven't found anyhing like before.
Thoughts?
Thanks,
Kevin
I know that feel bro.
KKellett said:
Ok, so my girlfriend dropped her phone and cracked the screen, I ordered a new LCD/Digitizer assembly and everything seemed fine. She then realized that it had a dead line while playing Draw Something. I sent back and just received a new assembly and installed it. Ever since I installed it the screen will occasionally black out and lock up. It takes forever for screen to come back up and seems very random in how long. I try powering off and on to no avail. Once it does come back I get an error log in the notification pull down saying it just rebooted form an unexpected reboot error and I have sent this notification 3 or 4 times.
Things I have tried.
Taking apart and checking all connections as well as cleaning screen on inside and out where proximity sensor goes. I am seriously at a loss, it seems to work for a while on a fresh(actual battery pull) and work fine until it just freezes no button push except power button which shuts off screen and then never comes back except for the captivate buttons on the bottom. I have searched for answers but haven't found anyhing like before.
Thoughts?
Thanks,
Kevin
Click to expand...
Click to collapse
I've actually had this exact same problem with my phone. I haven't replaced the screen but ever since the update my phone will do what hers does. It will freeze after a bit of use and I cannot do anything with it but do a simpull and then it will work again for a bit. I haven't been able to fix it. I have done factory resets, had the store reflash the software and yadda yadda yadda. I'm havinh my phone replaced now but it's frustrating not being able to figure out how to fix it when I feel like it should be fixable since it literally didn't even start until minutes after I installed the update.
It sucks.

[Q] I9300 Screen issues

Hi
Cutting a long story short, is there a screen calibration app/menu option for the S3? I cracked my screen the other week, and I have had the screen replaced (not by samsung). Ive noticed now that the screen intermittenly sometimes sticks, becomes non responsive and/or the image "vibrates" when I long press on an app to move it. OR when I try to hang up a call, 9/10 times the press doesnt "register"
Before I go and moan at the shop I got it repaired at, is there any app or any way of calibrating the screen ?
I should mention that the phone is not running a stock rom. It wasnt before the screen was replaced and everything ran flawlessly, even with the crack Now I'm no expert but I would suggest they've either fitted a dodgy screen / there's a loose connection or it needs calibration.
If anyone's wondering it is on Temasek's CM11 unofficial build. Although I had it on CM 11 for a while and the problem persisted.
I suspect it is a hardware issue with the replacement screen but I thought I'd ask.
Cheers
Andrew
Flash a full stock rom to test but it sounds like you've a hardware fault.
*#0*#
This is screen test function of sammy based roms. if you want you can try your screen with this
You cant calibrate capacitive screens
GT-I9300 cihazımdan Tapatalk kullanılarak gönderildi
If I remeber correctly this behavior happens when the screen is repaired without that special adhesive layer which originally glues everything together.
Back on stock rom, tried the calibration/diagnostic screen.... no dice, according to that it works ok lol.
It looks like I'm going back to the shop I got the repair done, to try and get them to fix it (again!) Bet they will try and charge me more money tbh I am almost at the point of living with it BUT I had two phone calls I could not answer today because the screen wasn't working properly, and that will not do
Edit :- found the accessibility options which allows me to answer/end calls using the hardware buttons. Still a bit gash but better than nothing.
Will see what the shop says, less urgent now, at least I have a way of answering the damn thing lol.

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