Several days ago I was listening to music with headphones plugged in and when I removed them the phone remained stuck in headphone mode so that no sound comes through the phone's speakers. The only way I can hear phone calls now is to turn on the speakerphone, or plug in the headphones. I've tried inserting and reinserting the headphone jack, blasting out the jack with compressed air (in case there was some debris causing the problem) and hard resetting the phone, but nothing works. I've searched around and see that a handful of others are reporting similar problems, but have been unable to find a fix. Any ideas?
Well, I ended up replacing the headphone/jack unit with a new one I got on eBay and that fixed it. My guess is that it was essentially a mechanical problem, IOW something was actually stuck in the unit. I had tried compressed air and graphite powder to un-stick it but got nowhere so I went with the new part.
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Hi all,
to my great frustration, I've discovered that my SGS2 line-out / headphones jack seems to have a slack joint, i.e. if you turn a connected plug around its long axis, a crackling sound is heared in the speakers and at some angular positions the stereo signal will be reduced to mono (i.e. one speaker gos silent). With one device (mobile outdoor speaker) I even had no sound at all at when inserting the plug with the wrong "orientation".
Did anybody experience the same problem or am I just out of luck here?
I am wondering whether sending back the device to the retailer (Amazon) or directly to Samsung (I'm situated in Germany) will yield the faster round-trip time, any experiences here?
Thanks!
PS: I know this may be a stupid question but can somebody PLEASE tell me how to search for multiple keywords with AND logic in this forum? Tried "+word +word" and "word AND word" (without the quotes) but nothing seems to work.
Are you using the headphones that came with it? My better half went through 4 sets of the stock samsung headphones with her original Galaxy S and all produced the same issue of losing one channel after a matter of days/weeks. having the jack inserted to about 2/3rds is a workaround but not ideal as you still lose some frequencies and it's insecure... They're just a bit pony.
No, I used different kind of headphones, including Sennheiser in-ear headphones and a standard male-male audio jack connected to some bigger hifi system. With some jacks I did not encounter the problem, but most of them lost some part of the signal with some orientations: I persume that the manufacturing tolerance of the jacks also plays a role...
Anyway, it's definitely not a problem of the jacks but of the device since I tried it with the SGS2 of a friend yesterday and it worked with the same jack that made problems with my device.
I will proceed sending my phone to Samsung for repair, I hope that won't take to long *sad looking*, I am so used to it now, it's card to survive to weeks without it.
I had the same problem, all I had to do was insert headphones cable "HARDER" into the audio jack until I herd a "click" sound.
I was way to over protective of this phone when i first had it, and wanted to handle too much with care, forced the dam cable in, and "click", sounded like it snapped into place, the audio worked correctly without cracking noise or without the need to wiggle to cable get clearer sound.
Perhaps your friends SGS2 is already used to headphone being inserted, but yours not. Just add a little pressure until you hear clip into place.
If this doesnt help, then repair or return.
Thanks for the hint, but unfortunately I had the jack inserted to the very end, so this was not the problem... sent in for repair now, let's see what happens.
I have a fix for you i think!!!!!!!!
ok . when i got my s2 like 4 days ago (at&t usa version) i noticed that when i plugged into my aux cable in my car that it was low sound cracking more volume on the left side , very annoying . NOW FOR A SIMPLE FIX FOR SOME TO TRY! PLUG IT IN ALL THE WAY! i noticed when plugging it in i wasnt fully plugging it in . it should go all the way down FULLY! the sound is perfect once this is done . I HOPE THIS HELPS YOU !!!!!! good luck
Hello Dear Xda,
I am having a very strange issue with the Audio Jack. When I got my phone I used samsung headphones and they seemed to have worked perfectly. Now when I tried using other headphones - i.e. the ones that work perfectly with my other devices, it simply wont register. I put the jack in, but nothing happens. the music keeps playing. I thought its only that headphone so I tried others, such as my Car's cassette adapter still the same issue arises.
Now I tried my mothers phone which is a Galaxy SL and it works perfectly with all the headphones that wont work for me. then I decided to squeez teh headphone a bit harder and turn it around in different directions and it started to work a bit, with terrible quality, but it worked. and if i hold it into a certain awkward position you could hear the sound almost flawlessly.
I have came to the conclusion that my jack might have a problem. But I am not aware how to fix the problem. Cause it works perfectly with some headphones, but it wont with others. Does this requires full change of the jack, or can it be fixed by readjusting it somehow?
inb4: I have restarted the phone several times, changed to factory setting and even changed rom to no avail, so this clearly is no software issue.
Thanks in advance
Replace jack. Should be YouTube videos around/Google search might reveal how to do it, but in all honesty, if you're not competent with microelectronics (like me), take it to someone who knows what they're doing (local mobile repair shop). Shouldn't be expensive to fix as the jack is a cheap part, main component of the fix will be labour.
hi guys, basicallynim wondering if anybody else is experiencing the issues that i am.
Essentially im ecstatically happy with my z2, except the headphone port seems faulty. While driving i use the 3.5mm jack on the z2 to connect tk the car.
This is when i noticed the faults with the headphone port. If i insert a 3 or 4 pid connector, either a 3.5-3.5 cable, a standard 3pin headphone connector, or a 4 pin headset, a slight nudge on the connector disconnects the headphones/cable and music stops. Sometimes, google now gets triggered as well. The same things happen if i twist the jack, whatever is connected. It also seems quite loose, and there is no positive click when a jack is inserted.
I would upload a video showing what happens, but my only video camera is in my z2.........
It has also not been submerged/wet at all, and is kept in a case (i tested the jack without the case as well, but it still happens)
In my brand new Z2 I also don't hear that click when inserting headphones but they are in the deep all the way. I tested 4 different earphones and speakers but none gave me any problems(I was twisting jack and trying to move it but connection was too tight), no loss of sound. I think you should get your Z2 serviced or replaced. Also I have a question. When you plug in normal headphones or speakers(not the noise cancelling ones), do you get a notification saying that you connected them or not? I only get something like this when Smart Connect is enabled...
I have issues with jack too. When you pulg in headphones, it sometimes wont recognize that something was plugged in, but if you try to twist the jack in the phone, it may get working (the sound is clear, no loss). The problem is when you put the phone in a pocket and walk, the jack is moving there so it is very likely to stop working and u have to twist it again.
When I bought the phone, I had no problems with it, but after first water test (which resulted fine, there was no water inside), the problem started.
Got the phone for 2 months and the issue still persists.
My solution is plugging in, search for the right spot before it starts worrking and walk with phone in a hand, holding the cable so it wont move in the jack.
i got it replaced in the end, had the new one for 2 weeks with no issues, so definitely a hardware fault.
Headphone jack not working after submerging in the water
Hi,
I submerged my xperia z2 last night in the swimming pool. It's been 12 hours since I submerged my phone. Every thing is running perfectly except for my headphone jack. The first time I used my earphone there's small amount of water coming out from the hole. The headphones is not working because it's not fully dried from water? I tried cleaning it up and blowing some air for some particles to get dry but it still not working.
I need help please because my phone is not insured because I bought it online
What should I do?!
I got my z2 last Tuesday and my headphones (Logitech UE 350) were working perfectly until I tried using them today. For some reason they aren't being recognized anymore and the music just keeps playing through the phones speakers.
I tried plugging them into my old iphone and they work fine. I also tried plugging in another pair (Shure SE215) into both phones and they work fine. Except on the z2 it makes a clicking sound whenever I change songs now.
Does anybody know any way to fix this? Or could it be a faulty headphone jack?
Could be a number of things mate. Firstly, check and see the headphones are not physically damaged and even make sure that the microhpones in the in-ear pieces aren't affected by water exposure. Next check the headphones out by moving the wire around while they're plugged in and see how the sound comes out and if the phone reacts to any movements. When I used my phone in water even after hours of drying the headphone jack still wasn't dry so even the slightest movement switched tracks etc. Alternatively, it could be a headphone jack fault in the sense that it may be shorting? Or the 3.5mm 5pin connector on the headphones itself is damaged. It could also simply be a software glitch. Go into "Sounds" in your settings and change what kind of accessory it detects the headphones as. Try "Other", it may solve your problems. Alternatively take it into a Sony store or a phone shop and see if there's anywhere with a similar headset which you could test out.
Hi guys.
I have had this issue for awhile and have put it off thinking it was a headphone cable issue but it's not.
I have already tried cleaning with contact cleaner and rubbing alcohol.
My issue is that my phone will trigger "Google voice" search just by slight movement at the cable /jack junction. This is insanely annoying considering I bought this phone due to its audio prowess.
It will also automatically pause or change tracks with the same jack/cable movement.
I am Canadian and bought this from HK via ebay. I am one of those who almost never bother with warranties but obviously would seeing as I spend near a grand on this thing. How would I begin on a warranty claim?
Thanks.
Seems to be a common issue, unfortunately. I haven't really found a way to fix it yet.
How new is your device?
What type of finish is on the end of the cables ends?
I use this cable with almost no issue. Once in a while it will trigger voice when I plug in. But that's all.
https://www.amazon.com/gp/aw/d/B00F9KUF7O/ref=yo_ii_img?ie=UTF8&psc=1
I've also got a phone from HK prior to release in my country and have been struggling with this.
It looks to me that this is because of the way the phone detects your device. I've that the headphones that comes with the device and other earbuds works with no problems, but my bigger M40X for example have this.
The best solution I've found so far is this: plug it and leave it (not moving it at all) for about 10 seconds. After this the problem seems solved most of the time.
Unplugging and re plugging it several times also worked sometimes at the begging, but it was very frustrating and probably not so good for the longevity of the jack.
I'm actually about to make a factory reset for other reasons, but I'll post here if it makes any difference.
UPDATE: The factory reset did not fix the issue, but I have the impression it's triggering the high gain with my m40x as now I've noticed increased volume and no difference to when doing that trick of plugging the detachable cable first to the phone and then to the headset. Don't ask...
I had this issue a few times on my previous phone (Droid Maxx) when in the car, as I was plugging it in (usually when there was turbulence). I thought it was due to the tip of the plug contacting one of the other contacts in the jack. See this link for what the different parts of a headphone/mic combo plug or jack are. I'm not sure if your cable has all of those, but if the wrong ones touch maybe it triggers the mic to listen. Or internally your cable may be shorting between the different signals. Just spitballing ideas.
You know what guys, a friend of mine really liked my phone and got one as well. So when he got it I asked to him to test the jack problem with my headphones and it was simply not there. I do suspect this is a problem with the device. I'll try to get in touch with LG a second time for support (as the first time they asked me to get back to the country where I got it, the Philippines, and this is not really an option).
MrCogito said:
I've also got a phone from HK prior to release in my country and have been struggling with this.
It looks to me that this is because of the way the phone detects your device. I've that the headphones that comes with the device and other earbuds works with no problems, but my bigger M40X for example have this.
The best solution I've found so far is this: plug it and leave it (not moving it at all) for about 10 seconds. After this the problem seems solved most of the time.
Unplugging and re plugging it several times also worked sometimes at the begging, but it was very frustrating and probably not so good for the longevity of the jack.
I'm actually about to make a factory reset for other reasons, but I'll post here if it makes any difference.
UPDATE: The factory reset did not fix the issue, but I have the impression it's triggering the high gain with my m40x as now I've noticed increased volume and no difference to when doing that trick of plugging the detachable cable first to the phone and then to the headset. Don't ask...
Click to expand...
Click to collapse
Funny you mentioned the volume increase. That is a trick I learned from someone in another thread as the standard gain setting for low impedance headphones was too weak. That made a vast improvement in volume and was a life saver because I bought this phone specifically for its audio abilities.
As for the Google voice thing the only thing I found that worked was going under apps and disabling the Google app which is ridiculous considering it kills Google on tap which is a big feature of android.
I am pretty sure this is being trigggered by the jack somehow engaging a contact. Explains why it's triggered when I move.
Drives me nuts. Read somewhere that MM fixed this but not for me. I will try enabling Google app and uncheck all the voice options and see if this helps.
You know what, after struggling long with this I've finally gathered the balls to buy a headphone jack part and replace it myself. I've done it with my old Nexus 4 (the jack actually broke there).
It takes a while to arrive, but I'll perform the change and post the result here.
Where I got it from:
http://www.ebay.com/itm/122034019463
I sometimes have the voice recognition and volume issue, but for me it appears to be an issue with my headphones (Bose MIE2i). I don't have the issue with any other headphone or cable. I have this issue when I fiddle with the in-line controls of the Bose (both this and the 1st pair of Bose). My belief was that it was due to poor shielding of conductors in the controller or shoddy wiring connections.
Did u ever solve the problem with replacement? Im having issues with left and right volume. Like a shorted cable, but bought new phones & still doing that.
Just in case anyone is still suffering from this problem, I made a discovery today. I've replaced the headphone jack in my v10 3 times thinking that they're just ****ty headphone jacks that break all the time, but in my case at least the fault wasn't the contacts inside the jack itself. I found that my problem was actually related to the push-down connector that clips to the motherboard. I had a hunch that keeping the phone in my pocket with headphones connected was slowly rocking it back and forth and would eventually disconnect it. In order to add more clamping pressure to the connector, I put 3 small slices of electrical tape on top of it before screwing the back down. On my walk home today, the left earphone would disconnect with literally every step that I made. After putting the electrical tape in the problem was solved.