I recently acquired a HTC DNA from a friend of mine, and it was working fine for the last week. I applied an OTA Verizon update, it was part of a 2 part update, and it downloaded a fairly hefty update (took about 30 minutes to download) and when I hit ok to restart the phone to apply the update, i am stuck on the HTC quietly brilliant screen. It wont load anything. I booted into recovery, wiped cache, and rebooted. Still got nothing. Booted back into recovery, wiped all data and did a factory reset, and rebooted, still stuck at the htc loading screen. After talking to both Verizon and HTC directly, they basically told me im on my own. I have read up about sidebooting a stock rom (RUU or something like that). I downloaded the file from a guide i was following but i cannot even get my computer to recognize the device when i plug it in via USB. The phone is not rooted, and i am just looking to get it back up and running. Please help.
Yes the phone was charged to greater than 30% when i applied the update. (it was on the charger actually, if that affects anything)
Anybody have a similar problem when applying verizon's OTA update, and how can i get my computer to recognize the device so I can get this thing back up and running.
Thanks
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Today i woke up to the new Update for the vibrant. So of course i tried to update it. My phone is rooted if that makes a difference running everything else stock though. I did the one click root or whatever it was. Well i clicked update and sat my phone down as i got ready. Come back its at the boot screen where it says Vibrant and Samsung in white. I figured it was just loading the new files and just taking a little long. Well by the time i got to school it was still like that so i removed the battery so it would not overheat. Replaced the battery booted up and stalled on boot screen again. This time it made the opening music but never transitioned screens. So i took battery out replaced it and went into clockwork and did a nandroid. Reset it same thing happened. Tried that with three of my backups of previous dates. all failed. so i decided to wipe all data of the phone or factory reset. still stuck at boot screen.
If anyone can help me it would be much appreciated. if you need any other information just let me know.
same thing here. i've done all those steps. when i get home, im going to try and update the JI6 update through ODIN. i'll let you know what happens.
Common problem, easy solution..
http://forum.xda-developers.com/showthread.php?t=803492
Some of you might have seen my earlier thread, my ReZound is rooted. HTC sent out the ICS update my phone attempted to install it and afterwards it would not advance past the white HTC screen. After many hours of playing around with it (being semi-noobish to all things rooting, but decently knowledable with technology) I realized that on the H-boot screen it was telling me that the Image was missing. I assumed that the HTC update deleted it? After thinking about it, I thought that maybe installing a custom ROM would fix this, so I grabbed Scotts Clean ROM. Sure enough I did and I was finally able to advance past the white HTC screen. It looks as if everything is working fine with the phone now EXCEPT I have no data and no calling connection. Im assuming that my phone is just that messed up from the attempted upgrade this morning that im missing files needed for the connection.
My next thought was to just say heck with it and do a factory reset hoping to get back to a bone stock phone that at least functioned, but when I try the factory reset it doesnt work....
Any ideas of what I should do next? Ive spent 5-6 hrs trying to fix this phone today, I really hope to get something figured out. Thank you everyone for your help!
EDIT: I feel like an idiot... Because of putting the battery in and out for resets I left the back off the phone. I now have service. Main issue now is that when I try to call out, as soon as I type a number on the dialer it freezes up and restarts itself....
The phone still tries to look for the old image on the restart and gives me issues every time on startup still also. Id like to be able to get this back to not needing a ROM....
If it were me, I would download the official RUU for ICS found here: http://www.androidpolice.com/2012/0...cream-sandwich-ruu-for-final-ota-3-14-605-12/ IIRC, mirror #3 was the fastest. Then follow the directions from that site:
After downloading the file, rename it to "PH98IMG.zip" (no quotes)
Place the renamed file onto the root of the SD Card
Power down your device
Reboot into the bootloader by holding VOL DOWN + Power
The flashing process should begin automatically
Let the device reboot, and you should be done.
That will get you up and running. Then you can go about rooting it again if you like.
Have been rooting Androids for a while and have been about to solve all my problems by doing research and finding the solution... first time i actaully am stumped...
I have a HTC EVO 4G LTE, second one i had the first the microphone went bad, i rooted it just like the last one and it was running fine. I deleted a few system apps such as sprint music, friend stream, tunein radio, and an HTC app. forget what that was. but now my, at work today, keep restarting randomly and died very quickly. when i finally got a chance to charge it, it hung on a boot loop and then entered the system about 45 minutes later. and then quickly reset back into the boot loop, i have at least 25% battery at this point. it continues to cycle through this for the next 4 hours. i tried to just shut the system off but after like 10 minutes it would start the boot loop again and since i work at radioshack trying to fix it there really wasn't an option. I did try to boot into twrp and do a factory reset how ever when i attempted to boot in it just froze at the HTC screen and then reset into the boot loop.
Once i got home i relocked the bootloader and did a hardreset... to no prevail... it continued to reset i even took my memory card and then that seemed to solve it... i put the back cover on without the memory card and it almost instantly reset and continued through the boot loop until i removed the back cover again. i don't know to much about the making of this back cover but it does seem to have three sensers to know it if it on or off, i am assuming... i tried installing stock recovery and taken off root. the only thing i haven't does is a completely stock OS reset through an ruu... and if i do that i am taking the phone back to sprint and getting another new one... does anyone have any ideas? and if this same thing is posted somewhere i am sorry, i have searched and tried everything i found and so far aside from the stock reset nothing has really worked. i factory reset from system, fastboot, and twrp (it loaded only once). I did relock the oem and did uninstall root. removed micro sd and formated internal memory. any other suggestions
i would just run RUU.. if it still giving u problems take it to sprint.. if u runn a RUU and it goes away just root it again start fresh.,. thats what i would do
Thanks EVO. I did end up running ruu and when it completed it started the boot loop again. Almost all night and ended up heating the phone up to the point I just booted into bootloader so it would stop. It continued this morning. But here's the part I wanna know... I pulled the back cover off for sh*ts and giggles and it booted right up. I am actually posting from it. I am afraid to put the back cover on...
Soo... I confirmed it was the back. I used the phone to post that. Made several calls to sprint and talked to ny mother... Phone was fine. Replaced back, phone froze and went into boot loop until the back cover was removed.... Why though?...
soo... it looks like i wont be needing any help with this phone... as it has completely died..... won't even try to power on. well sprint see you tomorrow at noon!
HTC One Tmo US fully stock and fully updated:
Ran the update. Verified it was all charged and, after it downloaded the update, left it and returned an hour or so later.
The phone was just sitting at the "HTC quietly brilliant". Left it for another hour and same thing. Did a factory reset and a cache reset. Still wont boot.
Instead of sending in the phone and getting a referb I want to root the device. However I can't turn fastboot off since the phone wont boot fully. Any ideas on how I can get the computer to see the phone so that I can request the token code to get my bootloader unlocked? Please HELP Thanks
Hello. I have a Sprint M9. It had been acting flaking lately (I would try to install the latest update, and it would reboot without installing and report that the phone had recovered from an error and ask if I wanted to send to HTC). Tonight, I was trying to use DLNA to play video from my phone to my TV, I was in settings and gave DLNA permission to access my storage. As soon as I did that the phone rebooted without warning and continues in a loop of displaying the HTC logo, then restarting over and over.
I can get into bootloader, download, and recovery mode by holding down the volume down key. I have tried Wipe Cache Partition and Wipe Data, but the phone still will not get out of the loop.
Phone is stock. I have never tried to root or disable S-on or load my own recovery.
What, if anything, can I do to get my phone working again?
Just tried doing what I think is called RUU? I downloaded the .exe from this site:
http://www.htc.com/us/support/htc-one-m9-sprint/news/
It found my phone, and rebooted into download mode. It tried to flash my rom, but shortly after trying to send the file (progress bar jumped from 0% to 100% in 1/2 second). The utility gives me a Error [155]: Unknown Error. I've tried a couple times and get the same problem each time.
The utility reports I have version 3.41.651.21 and tries to flash to 3.41.651.31
Great, now it is telling me my software has been modified. (it hasn't) The only things I've done is run the RUU and reboot into recover to clear cache/data. Bad NAND?
Well, found out why RUU wouldn't work. Low battery. Apparently it ate a lot more battery than I realized while it was in the reboot cycle. Tried manually flashing the firmware and fastboot told me the reason it was failing. C'mon HTC, if the CLI can tell me there's not enough battery to proceed, your GUI utility should be able to as well.
Still leads to the question of:
- Why did this happen in the first place
- This is actually the second time I've had a problem with OTA, with the phone thinking the system had been modified. So either the OTA failing somehow modified the system before failing, or there's a bigger issue afoot. (as noted above, this phone is stock, I've never tried to root, install a custom recovery, or anything else)
shawndoc said:
Still leads to the question of:
- Why did this happen in the first place
- This is actually the second time I've had a problem with OTA, with the phone thinking the system had been modified. So either the OTA failing somehow modified the system before failing, or there's a bigger issue afoot. (as noted above, this phone is stock, I've never tried to root, install a custom recovery, or anything else)
Click to expand...
Click to collapse
Same thing happened to me. The update that Sprint pushed last Wednesday completely bricked my HTC One M9. Same failure mode that you experienced. Sprint technical center was unable to do anything with it, so they are replacing it, allegedly ( been waiting a week for said replacement ).
I talked to a few other people who had the same problem, by the way. Someone in Sprint's QA team completely dropped the ball on this update.
Well, even after RUU it says my system has been modified and the phone will no longer boot into recovery. Just errors back to Download with the message that recovery couldn't launch.
I've also now got intermittent problems with the com.android.settings crashing. So I've thrown in the towel and purchased my first non HTC phone since the original Windows Mobile days.
Hello there. The same problem has come to my mind and the phone has been off for almost a month. Did you solve your problem? If you could solve it, how did you do it? I sent you above the original stock rom set. Nothing changed. The phone developer rum works. but the original 0pja200 rom is starting again.
my phone soft bricked, unlocked bootloader and S-off. Whether it is possible without blocking bootloader flashed RUU rom?