[Q] Can't answer incoming calls - Galaxy S II Q&A, Help & Troubleshooting

Hi,
[I'm posting here because I'm new at xda-developers forum and it won't let me post into the development threads.]
Yesterday I installed a new Beanstalk ROM (with Android 4.4.2) on my Samsung Galaxy S2 (GT-I9100). Everything worked well from the beginning except... that incoming calls could not be answered. The phone rings, and a rectangle shows at the bottom of the screen, without the number / picture of the caller (even though it knows the caller because it's in the contacts). It seems like the screen stops responding the moment the phone begins to ring. Also, there are no "Accept / Reject" buttons to drag the rectangle to. The only thing I can do is press the Power button to lock the phone, but it doesn't help - pressing it again to wake the phone brings me back to the same state - phone still rings, but nothing can be done.
A google search revealed that the same problem existed on a Nexus 5 device, and Google suggested to do a factory reset. So I did... and after that, I could answer incoming calls. But a few hours have passed, and I made a couple of reboots (manually), and again - can't answer incoming calls. Does anyone have a solution?
There was another small issue, which is much less important - after logging in to my gmail account, the apps weren't automatically downloaded, as with other ROMs.
Thanks,
Shlomy

sreinst1 said:
Hi,
[I'm posting here because I'm new at xda-developers forum and it won't let me post into the development threads.]
Yesterday I installed a new Beanstalk ROM (with Android 4.4.2) on my Samsung Galaxy S2 (GT-I9100). Everything worked well from the beginning except... that incoming calls could not be answered. The phone rings, and a rectangle shows at the bottom of the screen, without the number / picture of the caller (even though it knows the caller because it's in the contacts). It seems like the screen stops responding the moment the phone begins to ring. Also, there are no "Accept / Reject" buttons to drag the rectangle to. The only thing I can do is press the Power button to lock the phone, but it doesn't help - pressing it again to wake the phone brings me back to the same state - phone still rings, but nothing can be done.
A google search revealed that the same problem existed on a Nexus 5 device, and Google suggested to do a factory reset. So I did... and after that, I could answer incoming calls. But a few hours have passed, and I made a couple of reboots (manually), and again - can't answer incoming calls. Does anyone have a solution?
There was another small issue, which is much less important - after logging in to my gmail account, the apps weren't automatically downloaded, as with other ROMs.
Thanks,
Shlomy
Click to expand...
Click to collapse
1) reboot to recovery and then do wipe cache and Dalvik cache and then reboot the phone and see
2) Also open the phone app and go to it settings (press the menu key for the same) and once there Scroll down to 'Interface' heading and there uncheck 'Non Intrusive' and see

Sun90 said:
1) reboot to recovery and then do wipe cache and Dalvik cache and then reboot the phone and see
2) Also open the phone app and go to it settings (press the menu key for the same) and once there Scroll down to 'Interface' heading and there uncheck 'Non Intrusive' and see
Click to expand...
Click to collapse
Thanks a lot for the quick answer! Is this supposed to solve the problem entirely? The factory reset solved it for limited time...
Can you also please provide a link that explains this?

sreinst1 said:
Thanks a lot for the quick answer! Is this supposed to solve the problem entirely? The factory reset solved it for limited time...
Can you also please provide a link that explains this?
Click to expand...
Click to collapse
There is no link ma8, ALways a wipe cache/Dalvik will solve many issue's for u, give it a try and see.
Also u can check other KK based roms like 'Slimkat' or 'Omni' for instance and see

Sun90 said:
There is no link ma8, ALways a wipe cache/Dalvik will solve many issue's for u, give it a try and see.
Also u can check other KK based roms like 'Slimkat' or 'Omni' for instance and see
Click to expand...
Click to collapse
Well... I did (1), and it didn't solve the issue. I'm not sure what it was good for - when I install a new ROM, does it come with a cache? I thought all these custom ROMs come with no cache (and Dalvik cache) at all and these are filled-up when booting the ROM for the first time.
I also did (2), and this solved the issue indeed (giving up the non-intrusive interface which I don't need anyway). Thanks a lot for your replies!
I don't like to check other KK ROMs as long as this one is okay. I think the ROM is really great.
Thanks again!
Shlomy

sreinst1 said:
Well... I did (1), and it didn't solve the issue. I'm not sure what it was good for - when I install a new ROM, does it come with a cache? I thought all these custom ROMs come with no cache (and Dalvik cache) at all and these are filled-up when booting the ROM for the first time.
I also did (2), and this solved the issue indeed (giving up the non-intrusive interface which I don't need anyway). Thanks a lot for your replies!
I don't like to check other KK ROMs as long as this one is okay. I think the ROM is really great.
Thanks again!
Shlomy
Click to expand...
Click to collapse
Although (2) solved the main issue - I can now accept or reject calls - I am still interested to know why the "non-intrusive" dialog doesn't work for me, while it works for others using the same ROM on the same device. I see the incoming call card, with an icon (that should show the picture of the caller), but nothing else in this card, it is just white with no buttons.

Related

[Q] Missed Call Counter Frozen

Hello All!
i looked all over the net but could not get any help, so i hope someone can help me here.
I have a galaxy S3 i9300
since 2 days, the counter on the phone calling icon (the green one in the main page) is stuck showing 1 missed call!
i have tried going into call logs, calling the missed call number, deleting all call logs, restarting & turning of my galaxy a couple of times but still the same!!
can anyone tell me what can i do noting that my phone is not rooted, and that i am still using the original dialer app!
attached is a screen shot of my home
What about factory reset?
Sent from my GT-I9300 using xda premium
hima1978 said:
Hello All!
i looked all over the net but could not get any help, so i hope someone can help me here.
I have a galaxy S3 i9300
since 2 days, the counter on the phone calling icon (the green one in the main page) is stuck showing 1 missed call!
i have tried going into call logs, calling the missed call number, deleting all call logs, restarting & turning of my galaxy a couple of times but still the same!!
can anyone tell me what can i do noting that my phone is not rooted, and that i am still using the original dialer app!
attached is a screen shot of my home
Click to expand...
Click to collapse
1) Open the Messaging app>Menu>Delete>Select all at the top and delete.
And/Or
2) Try deleting data of the messaging.
This worked for a colleague of mine but in her case, she had a '1' stuck for both messaging and call log.
Seeing as the call log also shows messages, this might work for you too.
Good luck!
this happening to me... but in message
ruterjunior said:
this happening to me... but in message
Click to expand...
Click to collapse
me too. us cellular version.
i found clearing the ram works till another message.
also go to settings. then hit developer options, you should have the "Dont Keep Activities" unticked. (works for some)
with that i found the battery doesnt last as long.
i sure this is a known issue and will be fixed soon i hope
my specs;
baseband=r530uvxlf9
let me know i want to get this figured out and fixed asap
I have tried clearing the ram, clearing phone app data, clearing messaging app data but still the same issue! Do you have any recommendation beside factory reset as I am not in favor for that option
me too have same problem ,, please help
same problem here, don't want to factory reset..this is very annoying from a flagship phone!
Same problem here
I have same problem on message, though so far I've been able to clear it by rebooting. Seem pretty dumb. I wonder if any bug report has been file to Samsung.
i also experienced this problem on messaging. i factory reseted the phone. it worked fine for a while but then again samething started happening..the second time i cleared all data on messaging app, unchecked "do not keep activities" in developer options. seems to work fine till now. and also make sure you dont have any unreaded conversation on "whatsapp messenger".
@SilentMODE,vet4snak,mrmozz,xxdesire5044XXX,hima1978 and others who have a problem with bug of missed call counter which hangs.
I found a solution to this problem bug of missed call counter.This is what you need to do:
-Make a backup of your contact,msg,logs,etc
-under settings -> application manager-> all find
-badgeprovider.apk
-logs provider.apk
-Contact storage.apk
and clear data and the problem will vanish
B.R. Nexus
Use thanks button if i helped you
Thanks! It works!
nexusino said:
@SilentMODE,vet4snak,mrmozz,xxdesire5044XXX,hima1978 and others who have a problem with bug of missed call counter which hangs.
I found a solution to this problem bug of missed call counter.This is what you need to do:
-Make a backup of your contact,msg,logs,etc
-under settings -> application manager-> all find
-badgeprovider.apk
-logs provider.apk
-Contact storage.apk
and clear data and the problem will vanish
B.R. Nexus
Use thanks button if i helped you
Click to expand...
Click to collapse
GREAT! IT WORKED! THANKS A LOT!
The 3 'clear data' seem to have only wiped the call log. Anyway I had backed up everything using Titanium PRO.
I called myself to get a missed call, the '1' appeared again, and then disappeared when I opened the log again. Hopefully the bug won't come back!
Thanks again!
fred1976 said:
GREAT! IT WORKED! THANKS A LOT!
The 3 'clear data' seem to have only wiped the call log. Anyway I had backed up everything using Titanium PRO.
I called myself to get a missed call, the '1' appeared again, and then disappeared when I opened the log again. Hopefully the bug won't come back!
Thanks again!
Click to expand...
Click to collapse
I also found that if you clear the call log it'll fix the problem. It comes back once in a while but is easy to clear.
nexusino said:
@SilentMODE,vet4snak,mrmozz,xxdesire5044XXX,hima1978 and others who have a problem with bug of missed call counter which hangs.
I found a solution to this problem bug of missed call counter.This is what you need to do:
-Make a backup of your contact,msg,logs,etc
-under settings -> application manager-> all find
-badgeprovider.apk
-logs provider.apk
-Contact storage.apk
and clear data and the problem will vanish
B.R. Nexus
Use thanks button if i helped you
Click to expand...
Click to collapse
Hi, thanks! it worked with only clearing the 1st 2 data.
What i did was i cleared the 1st 2 data, worrying that the 3rd would delete all my contacts.
so i synced my contacts with kies into the computer. after disconnecting the phone the notification was gone.
Only clear data from BadgeProvider
nexusino said:
@SilentMODE,vet4snak,mrmozz,xxdesire5044XXX,hima1978 and others who have a problem with bug of missed call counter which hangs.
I found a solution to this problem bug of missed call counter.This is what you need to do:
-Make a backup of your contact,msg,logs,etc
-under settings -> application manager-> all find
-badgeprovider.apk
-logs provider.apk
-Contact storage.apk
and clear data and the problem will vanish
B.R. Nexus
Use thanks button if i helped you
Click to expand...
Click to collapse
Thanks Nexus!
I had the problem with a 1 stuck on my Phone icon [Samsung Galaxy S3, GT-i9300, Android 4.1.1]. This was a problem that persisted across the update from Android 4.0 to 4.1.
I followed a single step in your proposal:
-Clear data from "Badgeprovider"
And added step:
-Enter Phone app and exit.
This removed the badge, which seems fairly harmless I guess no backup is necessary for such an action.
Not to add flamebait, but coming from iOS, things like this gets on my nerve. Since I'm new to Android, I don't know if this is a bug coming from Android or from TouchWiz or something else Samsung slapped on. Please tell us if this is one argument to run vanilla Android on the S3!
Try....Settings - Application manager - All - BadgeProvider, Clear data and restart phone
it worked for me

Lagging in sgs3 - Dialer

Hi Guys,
I recently find a lagging in my samsung galaxy s3 it is usually in the dialer when i dial a contact it takes some few seconds like 10 sec to get the number dialed any idea how to resolve this issue. Thanks in advance.:good:
Fahimxda said:
Hi Guys,
I recently find a lagging in my samsung galaxy s3 it is usually in the dialer when i dial a contact it takes some few seconds like 10 sec to get the number dialed any idea how to resolve this issue. Thanks in advance.:good:
Click to expand...
Click to collapse
U are on which rom?
Hi Bibin,
I am in stock rom.
Fahimxda said:
Hi Guys,
I recently find a lagging in my samsung galaxy s3 it is usually in the dialer when i dial a contact it takes some few seconds like 10 sec to get the number dialed any idea how to resolve this issue. Thanks in advance.:good:
Click to expand...
Click to collapse
Have you tried factory resetting your phone yet? just to double check, this lag does not exist any where else right?
to factory reset, turn off phone, when phone is off, press volume UP + lock +home together, then select factory reset.
this should solve your issue, remember to do a back up.
you can also try clearing all your contacts then adding only one in to see whether the lag persists. although i would think a factory reset would be the most appropriate.
hope i helped
Conflict94 said:
Have you tried factory resetting your phone yet? just to double check, this lag does not exist any where else right?
to factory reset, turn off phone, when phone is off, press volume UP + lock +home together, then select factory reset.
this should solve your issue, remember to do a back up.
you can also try clearing all your contacts then adding only one in to see whether the lag persists. although i would think a factory reset would be the most appropriate.
hope i helped
Click to expand...
Click to collapse
Hi I will try thanks for your suggestion.
Mine does and I have done a factory reset. Its just a feature of the S3, You could upgrade to the SGS 2! its much faster
My phone does this too when dialing. I have to dial slowly, wait for a tone after each digit.
Don't know if it's always been like this or just recently. I'm on CM10.
Fortunately dialing manually isn't something I have to do very often.
I also get lag in the dialer loading the recent call tab. Im on beans rom. Shouldnt really see any lag on this phone but its not a deal breaker.
I'm having lag everywhere, especially multi tasking
I am on stock 4.04 and have no dialer lag in buttons or dialing.
Install ExDialer from play store.
Problem solved.
:thumbsup: :thumbsup:
I have lag as well. Not only that, it BUFFERS the dialing. I kept hitting dial on my wife's phone number and nothing was happening. So I kept pressing dial, finally it went thru. I talked for about a minute, hung up, and it then proceeded to dial her 4 or 5 more times. I'd quickly hit hang up and it would dial again. I finally just rebooted the phone.
I'm running stock rooted rom from AT&T
Use ExDialer
DramatikBeats said:
Use ExDialer
Click to expand...
Click to collapse
its not just the dialer. sometimes the whole phone will lock up for 20 or 30 seconds. not even hard buttons work. in a few cases ive had to yank the battery.
Dunno then lol, I've never had the dialer lock up on me
I know this is an old post but try this and see if it helps.
http://forum.xda-developers.com/showpost.php?p=48824534&postcount=88

[Q] Can't hang up calls?

Hello everybody,
I just recently flashed SuperNexus 3 (AOSP 4.3) On my i9300.
I have only one problem, and that is that I can't seem to hang up an active call.
It goes like this sequence:
1. dial a number
2. person picks up, everything is fine because he or she can end the call too.
3. in the event that the other end does not pick up the phone, the fun begins.
4. I'd like to hang up the call because there is not much to a voice mail.
5. I press the red phone button, whichs turns gray.
6. My phone goes back to the launcher, but says that there is an open call to be hung up.
7. The call can't be hung up so I end up having tor restart the phone.
I'd like to try a different kernel, but there are not so much 4.3 kernels out yet.
Any help would be extremely much appreciated!
Weird stuff is to be expected with beta releases, best ask in your rom & kernel threads if anyone else has similar issues.
I have this problem sometimes on my GS3 but also my grilfriend has the same problem on the HTC ONE X, it doesnt happen all the time but it does happen now and again, im on stock rooted rom and my gf in on plain old stock.
So maybe something to do with Android
Thanks for the answers. I will post in the threads once I get 10 posts, but I don't want to spam
FistFull95 said:
Thanks for the answers. I will post in the threads once I get 10 posts, but I don't want to spam
Click to expand...
Click to collapse
Wipe phone and flash again
Reflashing did not work, I flashed Paranormal Android and everything seems to be fine now.
FistFull95 said:
Reflashing did not work, I flashed Paranormal Android and everything seems to be fine now.
Click to expand...
Click to collapse
u mean paranoid android ?
Yes, sorry.

[Q] How to backup contacts from phone?

Note : This is my Mom's phone. It is not mine.
The phone (Galaxy S 2) suddenly have popups of "unfortunately" notification that keeps on looping to pop out every time i tapped ok.
The phone get extremely slow and i cant access the setting or other ui.
Lets just say that the touch screen is not working. because i cant tap other interface except the notification area.
My mom said that her contact was saved in the phone but not in the google.
So what im trying to do here is, hard reseting the phone to the stock rom but i need to backup all the contacts and I cant do so.
I tried connecting to the SAMSUNG KIES but it takes lifetime to connect.
Any solutions?
sorry for my bad english.
roastedhead said:
Note : This is my Mom's phone. It is not mine.
The phone (Galaxy S 2) suddenly have popups of "unfortunately" notification that keeps on looping to pop out every time i tapped ok.
The phone get extremely slow and i cant access the setting or other ui.
Lets just say that the touch screen is not working. because i cant tap other interface except the notification area.
My mom said that her contact was saved in the phone but not in the google.
So what im trying to do here is, hard reseting the phone to the stock rom but i need to backup all the contacts and I cant do so.
I tried connecting to the SAMSUNG KIES but it takes lifetime to connect.
Any solutions?
sorry for my bad english.
Click to expand...
Click to collapse
Have you tried clearing the cache? (In recovery)
gsstudios said:
Have you tried clearing the cache? (In recovery)
Click to expand...
Click to collapse
i thought it wiped the phone data.
but anyway i tried. doesnt work.
the notification keep popping and i cant tap anything beneath the notification or makes it go away.
i want to include a link to the video i recorded of the current problem.
but it looks like newbs cant include links in their post.
should i spam elsewhere so that i can post link here? :silly::silly:
roastedhead said:
i thought it wiped the phone data.
but anyway i tried. doesnt work.
the notification keep popping and i cant tap anything beneath the notification or makes it go away.
i want to include a link to the video i recorded of the current problem.
but it looks like newbs cant include links in their post.
should i spam elsewhere so that i can post link here? :silly::silly:
Click to expand...
Click to collapse
you can always PM me.

[Q] Unfortunately, Dialler has stopped.

Hi XDA! I kind of need help. I recently flashed the 5.1.1 SlimLP rom, but until the first boot and up until now, Dialer has stopped working. I can't call and likewise, people can't call me. When I try to call, the said dialog will appear. When people try to call me, it will ring on their side. My phone will ring, but nothing shows up. After they put down the call, I'll receive a notifcation saying I missed a call. Any help?
P.S. It also soft reboots, any help?
PPS. Any tips on performance and battery life? This thing sort of lags here and there and the battery life LEAKS. I think I may have done something wrong with the isntallation since it's doing me more bad than good.
THANKS IN ADVANCE AND PLEASE EXCUSE MY NEWB-NESS. Hope you bear with me.
Ciao.
Go to recovery, wipe everything (data, cache, /system) and flash the ROM and Gapps again. This sometimes removes bugs for me.

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