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So long story short, I opened a new line and swapped my hardware to the new line for the TB on my line. After I left BB, I called Verizon to do the swap. They said they couldn't because my SIM card was programmed for the original line and I had to go back to a VZW to get a new provisioned SIM, which I did. It worked when I left, but since late last night, I have no 4G or 3G. Any ideas what the issue could be?
Oh and when the phone goes into sleep mode and I awaken it, the 4G is lit up and then shortly after, no data.
Breakthecycle2 said:
Oh and when the phone goes into sleep mode and I awaken it, the 4G is lit up and then shortly after, no data.
Click to expand...
Click to collapse
when i first got my phone, the original 4g card wasnt working. turns out is was just bad... they swapped it for a new one and all is well. so i'm assuming u've already tried to reboot and see if that helps. maybe that card is bad as well? hmmm....u should go back to see if they can swap out to another one.
When I was in the store getting mine they were talking about how they'd been having allot of issues activating phone because of the large demand was causing a backup in the switch. There was a guy that walked in about 5 min before me and his would not activate, but then mine activated perfectly. So I guess it was intermittent. Makes me wonder if you got caught up in that backup when you activated the second sim.
-Gilgamesh- said:
When I was in the store getting mine they were talking about how they'd been having allot of issues activating phone because of the large demand was causing a backup in the switch. There was a guy that walked in about 5 min before me and his would not activate, but then mine activated perfectly. So I guess it was intermittent. Makes me wonder if you got caught up in that backup when you activated the second sim.
Click to expand...
Click to collapse
Should I go back?
I would do a battery pull (pretty sure you've already done that) and remove and reseat the sim as well (if you haven't already) and if that doesn't work I'd reach out to Cust Service. May be something easily fixable in the system, save ya the time and gas of driving to the store.
maybe try a *228 and press 1 to program .... just a thought, I hate having to deal with customer service
I could be wrong but I thought *228 did not work with these phones because of the sim card.
Sent from my ADR6400L using Tapatalk
orcsbane13 said:
I could be wrong but I thought *228 did not work with these phones because of the sim card.
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
I'd assume there is some good system in place for phones ordered online and what not.
How did anyone who ordered their phone online activate?
-Gilgamesh- said:
I would do a battery pull (pretty sure you've already done that) and remove and reseat the sim as well (if you haven't already) and if that doesn't work I'd reach out to Cust Service. May be something easily fixable in the system, save ya the time and gas of driving to the store.
Click to expand...
Click to collapse
My 4g would drop off randomly and I just assumed it was my area's LTE working out it's kinks. Then after doing the manual 3g only switch, the data was still randomly dropping off, so I was up to try anything out.
I pulled the battery and reseat the Sim like you said and so far so good...mind explaining that?, lol, doesnt make sense to me.
thanks in advance
Geegolly said:
My 4g would drop off randomly and I just assumed it was my area's LTE working out it's kinks. Then after doing the manual 3g only switch, the data was still randomly dropping off, so I was up to try anything out.
I pulled the battery and reseat the Sim like you said and so far so good...mind explaining that?, lol, doesnt make sense to me.
thanks in advance
Click to expand...
Click to collapse
Improperly seated SIM card? Corrupted memory that a battery pull resets? Good Karma?
-Gilgamesh- said:
When I was in the store getting mine they were talking about how they'd been having allot of issues activating phone because of the large demand was causing a backup in the switch. There was a guy that walked in about 5 min before me and his would not activate, but then mine activated perfectly. So I guess it was intermittent. Makes me wonder if you got caught up in that backup when you activated the second sim.
Click to expand...
Click to collapse
Wow, exact same experience I had yesterday. I went in late, like 5:00 PM. I had to wait a while for someone to actually help me, but once I said what phone I wanted it wasn't more than 20 minutes to get the transaction done.
Do NOT do *228.
I had this same problem today when activating my phone. Just call Verizon and they will walk you through getting it activated correctly.
Ironically, on my way to VZW it suddenly started working. LOL. "clog" in the system? I don't know, but it's fast as hell!
I don't have 4G in my area yet but I got the TB anyway. I love it. But the 3G does the same thing, just keeps dropping out.
This keeps happening to me also. Its very Frustrating. What the number to VZW Customer Service?
hotdawwgman said:
This keeps happening to me also. Its very Frustrating. What the number to VZW Customer Service?
Click to expand...
Click to collapse
Nevermind lol
Sent from my Ginger Tazz using XDA App
Just so you know, *228 & *22899 do not work on the tbolt due to sim card. You cannot activate or update that way..
Jrocker23 said:
Just so you know, *228 & *22899 do not work on the tbolt due to sim card. You cannot activate or update that way..
Click to expand...
Click to collapse
doesnt it still update the other radio? not everything uses lte.
No need for *228 because the sim card now is provisioned with auto PRL for when the phone does enter 3G service
DO NOT EVER ESN SWAP THE PHONE TO A NON 4G
Just like mentioned initially, the sim card and phone are designed for 4G lines only so swapping back to your old 3G device or onto another line is a bad idea.
If your trying to do an alternative upgrade and the store your at is full of morons, ask them if they could possibly do a Customer Provided Equipment Upgrade and then then ring out the phone in their point of sale system with the contract you have signed.
Until VZ Corporate figures out another way to do alternative upgrades, this is the only method I have found to get around this
Yes in many cases (including me) we have found it to take a while for 3G or 4G to stay on. Give it time. dial #832 to prove your phone can make calls and receive text messages. anywhere from 10 to some cases an hour before the phone is in full lock.
If your still having a problem go out for a walk or drive, heard switching between towers can help push the process.
I had the exact same problem as the OP, to fix it Verizon made me go back to best buy, you have to get the phone exchanged for a new one and then they have to call in to setup the new untouched TB on the line you want it on. Believe me it took 3 hours for them to finally fix it, and that's what did it.
Sent from my ADR6400L using XDA Premium App
My co-workers phone service got cut off recently, and after it was re-connected, she lost 4G. I had her on Synergy 255 and had the latest radios I found which was CDMA: 1.48.00.0906 LTE: 0.01.78.0906. Even when I updated her to Synergy 262, the problem persisted.
Anyone know what might have happened, I know the recent OTA update for gingerbread has been giving people problems, is it possible the OTA update problem also affected her phone since she was already in gingerbread?
I just put BAMF Forever 1.0.7 on her phone, and it's still only able to connect to 3G, is the problem on verizon's side?
Check your settings in say an app like LTE on/off make sure she is in LTE mode or cdma/LTE
Sent from my Thunderbolt using XDA App
Grnlantern79 said:
Check your settings in say an app like LTE on/off make sure she is in LTE mode or cdma/LTE
Sent from my Thunderbolt using XDA App
Click to expand...
Click to collapse
tried to put her on LTE mode only a few time before, and she can only get 1x speed.
Unroot it, return to stock with the full RUU and see if its busted. If it is you probably have a bad radio in the phone...I had to send my first TB back a week after I got it for this reason.....
Customer service was very helpful believe it or not, just make sure you tell them you have already done a hard reset on the phone, done the OTA's and 4G still doesn't work. The will ask you your build number, etc. to make sure it matches what's "in the system".
So just return to unrooted Froyo, do any and all upgrades to get it current, if it still doesn't work you should be able to get a new phone.
wrich73 said:
Unroot it, return to stock with the full RUU and see if its busted. If it is you probably have a bad radio in the phone...I had to send my first TB back a week after I got it for this reason.....
Customer service was very helpful believe it or not, just make sure you tell them you have already done a hard reset on the phone, done the OTA's and 4G still doesn't work. The will ask you your build number, etc. to make sure it matches what's "in the system".
So just return to unrooted Froyo, do any and all upgrades to get it current, if it still doesn't work you should be able to get a new phone.
Click to expand...
Click to collapse
I'm hoping I don't have to go there, but it seems I'm not the only one with the problem, since I found some people with similar dilemma on the radio thread.
Sent from my HTC Glacier using XDA Premium App
Sim card
Another idea is that the sim card is dead.
Verizon 4G sim cards can't be reactivated once their deactivated, this happens when you try activate a 3G phone on verizon from a 4G phone, the sim will be dead in 24 hours, I'm guessing the problem may be the same here, once the SIM was disconnected in the system, it can't be reactivated.
Unfortunately to get a new sim, you'll still have to return to unrooted stock to get support from Verizon, but I expect the phone itself is just fine.
Verizon employees are still somewhat inexperienced dealing with these 4G sim cards from what I've seen in stores, so they may have failed to account for that when they reactivated the service.
That seems more likely to me than the phone just happened to break when the service was disconnected.
Did you ever try just flashing another radio? It's worth a try. I would try flashing the radios from the 1.70.605.0 build.
movielover76 said:
Another idea is that the sim card is dead.
Verizon 4G sim cards can't be reactivated once their deactivated, this happens when you try activate a 3G phone on verizon from a 4G phone, the sim will be dead in 24 hours, I'm guessing the problem may be the same here, once the SIM was disconnected in the system, it can't be reactivated.
Unfortunately to get a new sim, you'll still have to return to unrooted stock to get support from Verizon, but I expect the phone itself is just fine.
Verizon employees are still somewhat inexperienced dealing with these 4G sim cards from what I've seen in stores, so they may have failed to account for that when they reactivated the service.
That seems more likely to me than the phone just happened to break when the service was disconnected.
Click to expand...
Click to collapse
You we're exact on the mark about the sim registration. I told her to replace the sim. And sure enough it worked after it was activated. Glad I didn't I have to resort to going stock and unrooting... She probably would've beat me up...
Sent from my A500 using XDA Premium App
Upon receiving my Rezound last week, I turned it on to tinker not knowing that the phone would automatically dial activation on its own. Not wanting to use my Rezound until I had familiarized myself with what steps it took to unlock/root/customize, I reactivated my DINC.
When I finally got my Rezound to where I wanted it to be, sans Verizon bloatware and new ROM, I tried to reactivate with the *22899 method. The call would go through, you would hear that annoying “programming” music for a split second, then the phone would drop the call and a message would pop up saying "Phone Activation: A Verizon wireless SIM card has activated your service and updated your phone's roaming capabilities." However, this did not work. So next I tried activation through the Verizon Website, which also did not work.
Finally I called customer support and Mike informed me that I would need to get a new SIM card from a store, which I did. FYI, you do have to dial *22899 the first time a card is used but not after, ie. changing to a new 4g Phone. Rezound is good to go. Hope this saves people a week of problems!
TL;DR Reactivating a 3g device permanently disables your LTE SIM card, and you will have to get a new one.
thelunchboxosu said:
Upon receiving my Rezound last week, I turned it on to tinker not knowing that the phone would automatically dial activation on its own. Not wanting to use my Rezound until I had familiarized myself with what steps it took to unlock/root/customize, I reactivated my DINC.
When I finally got my Rezound to where I wanted it to be, sans Verizon bloatware and new ROM, I tried to reactivate with the *22899 method. The call would go through, you would hear that annoying “programming” music for a split second, then the phone would drop the call and a message would pop up saying "Phone Activation: A Verizon wireless SIM card has activated your service and updated your phone's roaming capabilities." However, this did not work. So next I tried activation through the Verizon Website, which also did not work.
Finally I called customer support and Mike informed me that I would need to get a new SIM card from a store, which I did. FYI, you do have to dial *22899 the first time a card is used but not after, ie. changing to a new 4g Phone. Rezound is good to go. Hope this saves people a week of problems!
TL;DR Reactivating a 3g device permanently disables your LTE SIM card, and you will have to get a new one.
Click to expand...
Click to collapse
Just to debunk this mis-information before it spreads, doing *228xx does nothing whatsoever on a 4G LTE device at this point, except play the music and then not work. The only reason yours didn't work is because your SIM card was retired. The SIMOTA process implies its own internal push method to activate and whoever told you that was reaching to impress you with some BS. I seem to hear this rumor from time to time for whatever reason. I'm not sure where that mis-information comes from but ignore it.
The only thing that ever needs to be done to activate a 4G device is:
1. Add new SIM card to account.
2. Power on.
3. Ensure data is turned on.
4. If it doesn't go through, repeat step 2 until it activates.
^ This.... confirmed.
Just do a google of "*228 is not for lte" and you will find hundreds of postings saying the same thing. *228xx does not work for LTE phones on Verizon.
When I got my Rezound (showed up at work) I didn't have time to properly move over to it yet, so I pulled the SIM card so I could "play" with it until I got home and had time to properly set it up.
When I inserted it, it didn't switch over properly, called support and they reactivated it without any issues.
Could someone give a step by step process of going from Rezound to an older non-sim card phone and back?
I was going to switch back to another phone temporarily while I unlocked my Rezound. I never got around to it yet, but am curious how to deactivate the Rezound, switch and then go back to Rezound. I remember when I picked up the Rezound, I powered off my old phone, and when I turned on the Rezound it automatically activated. Never had a phone with a sim before, so don't know the process.
From what I've gathered, the steps would be:
1: Power down and remove sim from Rezound.
2: Activate older phone
3: Mess with Rezound and get it set up
4: Power down old phone
5: Insert sim back to Rezound and power on. Phone should automatically activate.
Am I correct?
PhantomApollyon said:
Just to debunk this mis-information before it spreads, doing *228xx does nothing whatsoever on a 4G LTE device at this point, except play the music and then not work. The only reason yours didn't work is because your SIM card was retired. The SIMOTA process implies its own internal push method to activate and whoever told you that was reaching to impress you with some BS. I seem to hear this rumor from time to time for whatever reason. I'm not sure where that mis-information comes from but ignore it.
The only thing that ever needs to be done to activate a 4G device is:
1. Add new SIM card to account.
2. Power on.
3. Ensure data is turned on.
4. If it doesn't go through, repeat step 2 until it activates.
Click to expand...
Click to collapse
When I got the new SIM card yesterday, I could not make calls until I *228xx. I had even powered down and restarted, this was the only thing that did it for me to be able to call out. Lol, maybe I'm crazy, but I watched it with my own 2 eyes... AGAIN, this was only because it had to initially activate the card. After that, you should be able to just switch.
EDIT: I called Verizon and they said that it most likely was just a coincidence that it happened to go through after doing *228xx and that it just needed more time to connect to the network. So, I am wrong in thinking that this was what made my call go through. Props to Phantom!
Once you de-activate your sim it burns it and you have to get a new one... You're best off just not switching back to a 3g device...
Sent from my ADR6425LVW using XDA
Tag798 said:
Once you de-activate your sim it burns it and you have to get a new one... You're best off just not switching back to a 3g device...
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
You are correct. You will have to get a new SIM card at the store if you go back to 3g and want to go back 4g.
Also, Phantom, the only reason I argued any of this, was that when I turned on the Rezound last week for the first time, I swear (but could me mistaken) it autodialed *22899, no one told me to do this. This was my first 4g phone/SIM and I assumed this was what needed to be done.
thelunchboxosu said:
Also, Phantom, the only reason I argued any of this, was that when I turned on the Rezound last week for the first time, I swear (but could me mistaken) it autodialed *22899, no one told me to do this. This was my first 4g phone/SIM and I assumed this was what needed to be done.
Click to expand...
Click to collapse
I've seen the phones do it by mistake so I bet it wasn't your imagination, no worries...just didn't want people running around doing that to try to activate their phones
PhantomApollyon said:
I've seen the phones do it by mistake so I bet it wasn't your imagination, no worries...just didn't want people running around doing that to try to activate their phones
Click to expand...
Click to collapse
Let's make out
Tag798 said:
Once you de-activate your sim it burns it and you have to get a new one... You're best off just not switching back to a 3g device...
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
thelunchboxosu said:
You are correct. You will have to get a new SIM card at the store if you go back to 3g and want to go back 4g.
Click to expand...
Click to collapse
You can activate your 3g device without deactivating your 4G sim. Just call Verizon customer service to switch back to 4G device. Sometimes when you call it takes less than 30 seconds, sometimes 5 minutes-depends on who you get.
Sent from my ADR6425LVW using xda premium
1heffer said:
You can activate your 3g device without deactivating your 4G sim. Just call Verizon customer service to switch back to 4G device. Sometimes when you call it takes less than 30 seconds, sometimes 5 minutes-depends on who you get.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
The system is programmed to automatically retire a 4G LTE SIM card when you deactivate it for any reason at any time. Anything other than that is purely an anomaly.
They lied to you. I definitely activated my Dinc after using my Rezound for some time and reactivated the Rezound without replacing the Sim card. I did this to test the Dinc after putting it back to stock at the guys request that bought it.
drynyks said:
They lied to you. I definitely activated my Dinc after using my Rezound for some time and reactivated the Rezound without replacing the Sim card. I did this to test the Dinc after putting it back to stock at the guys request that bought it.
Click to expand...
Click to collapse
the only way that happened was if the system failed to work as intended
---------- Post added at 08:35 AM ---------- Previous post was at 08:24 AM ----------
this thread really needs to be locked/closed before people get misinformed further
PhantomApollyon said:
the only way that happened was if the system failed to work as intended
---------- Post added at 08:35 AM ---------- Previous post was at 08:24 AM ----------
this thread really needs to be locked/closed before people get misinformed further
Click to expand...
Click to collapse
What misinformation are you referring to? 100% my sim was not retired. 100% I deactivated and reactivated without a new sim. The misinformation as far as I am concerned and with my personal experience is in the subject of the post. Also since this came up I was on the phone with Verizon this morning for other reasons with an agent that was claiming 13years with the company and I asked him about this scenario. According to him it doesn't retire your sim. I have another Rezound in the family and for kicks I'll try to do it again tonight. Working as intended or not I wanted to report my experience. I am curious have you even tried this yourself?
drynyks said:
What misinformation are you referring to? 100% my sim was not retired. 100% I deactivated and reactivated without a new sim. The misinformation as far as I am concerned and with my personal experience is in the subject of the post. Also since this came up I was on the phone with Verizon this morning for other reasons with an agent that was claiming 13years with the company and I asked him about this scenario. According to him it doesn't retire your sim. I have another Rezound in the family and for kicks I'll try to do it again tonight. Working as intended or not I wanted to report my experience. I am curious have you even tried this yourself?
Click to expand...
Click to collapse
Considering the job I have, yea, I "try it" probably 15-50 times a day and I have seen 1 occasion where a 4G SIM didn't retire as it was intended to.
I think you may be misunderstanding the entire situation though. We are talking about when you have a 4G phone active on your number(123-456-7899)and then you activate a 3G phone on your same number(123-456-7899), in that case it retires your 4G SIM card. If you then want to re-activate your 4G device, you need a new 4G SIM card.
PhantomApollyon said:
Considering the job I have, yea, I "try it" probably 15-50 times a day and I have seen 1 occasion where a 4G SIM didn't retire as it was intended to.
Click to expand...
Click to collapse
Ok well now you know of 2. If you know it won't work why do you try 15-50 times a day? Wouldn't you just tell them it doesn't work?
PhantomApollyon said:
I think you may be misunderstanding the entire situation though. We are talking about when you have a 4G phone active on your number(123-456-7899)and then you activate a 3G phone on your same number(123-456-7899), in that case it retires your 4G SIM card. If you then want to re-activate your 4G device, you need a new 4G SIM card.
Click to expand...
Click to collapse
No like I say I went from 4G Rezound > 3G Incredible > Back to 4G Rezound. Just for you I am going to try again tonight =) 2 completely different phones. We have another Rezound.
drynyks said:
Ok well now you know of 2. If you know it won't work why do you try 15-50 times a day? Wouldn't you just tell them it doesn't work?
No like I say I went from 4G Rezound > 3G Incredible > Back to 4G Rezound. Just for you I am going to try again tonight =) 2 completely different phones. We have another Rezound.
Click to expand...
Click to collapse
I meant that facetiously which is why I put it in quotes. I work for big Red and I do swaps all day and watch it retire the SIM cards like it's supposed to. But sure...go for it. Call Verizon and transfer your number to your incredible(3G), program it and hang up. Then call back and have them try to activate the rezound(4G) again on that same phone number.
PhantomApollyon said:
I meant that facetiously which is why I put it in quotes. I work for big Red and I do swaps all day and watch it retire the SIM cards like it's supposed to. But sure...go for it. Call Verizon and transfer your number to your incredible(3G), program it and hang up. Then call back and have them try to activate the rezound(4G) again on that same phone number.
Click to expand...
Click to collapse
I have done this at least a dozen times.
1. Rezound is active-4g
2. Power down Rezound
3. Activate Incredible and use for a few hours
4. Power down incredible
5. Call *611 from rezound-activate
6. Done
Sent from my ADR6425LVW using xda premium
PhantomApollyon said:
The system is programmed to automatically retire a 4G LTE SIM card when you deactivate it for any reason at any time. Anything other than that is purely an anomaly.
Click to expand...
Click to collapse
Activating a 3g device on your line isn't deactivating anything. If you *actually deactivate* the SIM, then yes, it is useless. As explained twice by Verizon customer service reps.
Sent from my ADR6425LVW using xda premium
So I put the latest .10 ICS leak on my phone yesterday because I can't wait for the OTA since i'm leaving soon. I downloaded the 4G on off app and am thinking I should be able to pop in any SIM card and it should work on GSM. Is the phone unlocked? Also I might need to use my normal Verizon SIM to use in Italy and Spain. The verizon reps said if I left it in it would work just fine. Is this true? I currently don't have any GSM cards to test with and I've been looking everywhere for the answer but no success. Help would be amazing.
Thanks in advance
For full GSM support I believe you need to install one of the custom roms with it added...
mjones73 said:
For full GSM support I believe you need to install one of the custom roms with it added...
Click to expand...
Click to collapse
But I thought that was one part of the ICS update. So is the phone kinda locked like I can only use verizons rates? I want to try a SIM but I don't have one
With GB or the ICS leak you probably can get basic calling and texts with a GSM cell company sim card.
With the conrom ROM you should also get mms and data to work. Supposedly everything works.
Also, I suspect gsm antenna is not in the extended battery cover, so you should use the standard back cover that came with the phone.
I personally have not tried gsm in my rezound, so the above advise might be incorrect. this is just something I am interested in.
howard
p.s. T-Mobile sells a $1 sim card with 10 minutes of talk time, an internet deal. So you can buy this $1 simm to test with.
p.p.s. You will also need to go into the settings and add the apn settings for the cell company whose sim you are using. data and mms won't work without this.
HowardZ said:
With GB or the ICS leak you probably can get basic calling and texts with a GSM cell company sim card.
With the conrom ROM you should also get mms and data to work. Supposedly everything works.
Also, I suspect gsm antenna is not in the extended battery cover, so you should use the standard back cover that came with the phone.
I personally have not tried gsm in my rezound, so the above advise might be incorrect. this is just something I am interested in.
howard
p.s. T-Mobile sells a $1 sim card with 10 minutes of talk time, an internet deal. So you can buy this $1 simm to test with.
p.p.s. You will also need to go into the settings and add the apn settings for the cell company whose sim you are using. data and mms won't work without this.
Click to expand...
Click to collapse
Thank you so much. I just need calling and data and mms to work. I'm just going to google how to change the APN setting as you said. Thanks a lot for the help man. I have the ICS leak which is supposed to support global roaming straight from VZW.
Well, there is a thanks button you can click on.
I do not know much about Verizon's New global roaming, bit I suspect it will be expensive per minute. Using a local cell company's sim card probably will cost less for long visits overseas.
I wrote an app called HZUTILS which can also do the radio changes like the LTE on off app. My app is free, also does a few other functions, and if you click on an advertisement I earn a few cents.
The CONROM is available in the development forum. During installation one is asked GSM or LTE. no easy switching back and forth. I suggest you make a nandroid backup first with Ramon ra recovery or the touch recovery. Restoring the backup is a method for returning to LTE. Or one can reinstall the conrom and select LTE.
If you look through the development forum you will find other gsm ROMs. The CONROM does both LTE and GSM, was made from the latest .10 ICS leak, and sounds like it is very reliable.
p.s. let me know how this works for you.
Thank you but I don't wanna root my phone really.. I forgot something last time and almost bricked it. Well not really but it was scary. My only question is really can I just switch it from your app as it is now because I can or must I have a custom Rom for some type of reason?
Sent from my ADR6425LVW using xda app-developers app
ajv00 said:
Thank you but I don't wanna root my phone really.. I forgot something last time and almost bricked it. Well not really but it was scary. My only question is really can I just switch it from your app as it is now because I can or must I have a custom Rom for some type of reason?
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
I recall, a few months ago, reading a very long multiple page posting about people having various levels of success with stock GB and changing the radio setting using LTE on off app. People were successful with phone calls and texting, but had difficulties with mms and data.
People did strange things to get data working, and it only worked for some people. I think it involved driving the phone in a car to get somewhere with no cell signal, then back home? Not sure, as I don't recall it very well.
Then people started typing in the APN for their gsm provider. This evening, just for fun I tried typing in the APN for T-Mobile into .10 ICS leak rezound, and it would not get saved. No error message. Verizon appears to have locked out the capability to add a non Verizon APN. So, yes, I think a gsm ROM is needed.
BTW, there must be plenty of rezound owners using GSM who can more confidently give you more concrete advise. They can tell you what they tried, what worked, what didn't, and what is the best approach. I think the answer is a GSM ROM, or paying high roaming charges to Verizon.
Alright ill just try and get a sim off someone on at&t and see what happens. But thanks a lot man I hope I get an answer from someone doing it. You were a lot of help ill let you know how it goes!!
Sent from my ADR6425LVW using xda app-developers app
I tried putting in a SIM and changing the radios and I got nothing /: I need to get this working
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Global in VZ ICS
ajv00 said:
I tried putting in a SIM and changing the radios and I got nothing /: I need to get this working
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I just received the official Verizon ICS in the last hour. I am poking around looking for the global feature, since it is THE promised reason I bought the phone. Offhand, I do not see the global feature anywhere . Network mode still only shows' LTE/CDMA' or 'CDMA only' as the choices, so it seems that 'global' is still not official from Verizon in the ICS as just shipped.
The LTE ON/OFF app seems to have a few more options than when I last looked, but I've no idea what's may have changed.
I put in a tmobile SIM card and changed the settings in the app to GSM and wcdma and it worked calling and texting! It didn't have data but if you go to mobile network settings and access point names I feel like you could add the apn and be golden using data and mms over gsm. I'm Hoping this is the truth but I don't have anything to test it with
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I'm on the leak from three months ago, in Afghanistan. Popped in a sim card from a shop on base and it works with no problems. Calls only though no data. I'm using the extended battery. Had to use the lte on off app to put it in gsm.
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GSM switch gone in ICS OTA?
Looks like option to switch to GSM is gone. Dialing *#*#4636#*#* does nothing...
that option to show network modes when dailing *#*#4636#*#* is removed in latest RUUs and official OTA, but however you may flash any of ROMs available to get GSM
ajv00 said:
I put in a tmobile SIM card and changed the settings in the app to GSM and wcdma and it worked calling and texting! It didn't have data but if you go to mobile network settings and access point names I feel like you could add the apn and be golden using data and mms over gsm. I'm Hoping this is the truth but I don't have anything to test it with
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So SMS worked with the ICS OTA, both send and receive? Last time I tried 2 months ago under Gingerbread, GSM calls were fine, but could only receive SMS text, could not sent texts, and never got data to work.
I've spent over 1/2 of the last 3 months overseas, so this is a big deal to me. Even if just the calls and SMS send/receive work, I will be pleased. VZ told me the global feature is not in this latest Verizon ICS OTA, but maybe the inner workings are there and they just haven't put in the frontend and any VZ profitmaking carrier lockouts?
I am off to South Africa next Friday. Sounds like I will have to get an MTN sim in ZA and try again when I get there. Maybe this ICS OTA will have some value to me afterall. I'll try to remember to post back here, whether it works or not. If it all works, however, I'm pretty sure the posting will only be redundant info, since my screams of giddiness would be heard around the world... afterall, I've been using an old unlocked GSM RAZR flip phone when I travel.
---------- Post added at 09:26 PM ---------- Previous post was at 09:11 PM ----------
postmortem. said:
Looks like option to switch to GSM is gone. Dialing *#*#4636#*#* does nothing...
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The LTE ON OFF app still seems to allow access. However, until I get overseas I'm not sure how to tell if it is truly switching/working
I only tried receiving a text/: sorry I can't confirm sending. But if you flash a gsm Rom which I might everything works
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I'm a noob here, but other places i'm not. I have read VERY many posts and the gist of owning a thunderbolt is that it only work(ed) on CDMA VZ so it is not compatible with GSM although it has a SIM card because its is/was locked to VZ only frequencies.
Just to make sure, I called VZ to attempt to get an unlock code saying I was going on a trip overseas and needed my phone to work. I was told that if I upgraded via the OTA to ICS, my device would then be compatible with GSM and I could simply use any SIM card in my phone and get it to work.
What I am trying to do is move over to straightalk away from VZ.
Instead of unrooting, I flashed the radios and ROM available on this site and ICS is up and running.
So has anyone tried straight talk yet on ICS?
That doesn't sound right to me but I would be interested in finding out whether or not it works. From what I understood about the antenna in this phone is that it is locked in on the 700mhz band at a hardware level. Also there are no settings to change to GSM in the network settings.
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Hmmm. Don't know why tech support would lie though -- especially when I waited online for about 30 minutes throughout the conversation. I've been a customer since 1997. He even said, after I switched to ICS, simply insert new SIM and I'm ready to go.
disconnecktie said:
That doesn't sound right to me but I would be interested in finding out whether or not it works. From what I understood about the antenna in this phone is that it is locked in on the 700mhz band at a hardware level. Also there are no settings to change to GSM in the network settings.
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They may not be lying but rather don't know what they are talking about lol. They are wrong all the time. Just because we have a sim doesn't mean that putting a gsm sim in makes it possible to use on other networks. Give it a try maybe they finally did make it possible. Like I said I thought at a hardware level this phone was permitted from using gsm bands.
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RE: Thunderbolt to straight talk
Granted, they may be wrong. But, all the many hours of reading I have done, says that CDMA only phones don't have SIM cards and my TB does. And per another posts GSM in the USA operates on more frequencies than abroad. Why would HTC create a phone with a SIM card if there was no reason because it was only CDMA?
Regardless, I purchased a ST SIM and an unlimited plan to try out. I'll post back after I see if I wasted my $$$ or not.
The LTE frequency Verizon uses is actually a GSM which is one reason. Verizon owns the upper c block of the 700mhz spectrum. Also, because Verizon is originally a CDMA carrier they had to use another antenna in all LTE phones in order for them to function. The LTE antenna uses data only. It is not equipped to make phone calls unless a phone call is already in progress in which case the phone is routed through the LTE antenna and is then made over the data connection much like VoIP.
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disconnecktie is right, the Thunderbolt can not connect to GSM services. The sim card is not a GSM sim card, its is a 4g LTE sim card. Just because its called a sim and looks similar, does not mean they are the same. The guy you spoke with on the phone probably knew nothing about the Thunderbolt and just assumed that because it has a sim card it would connect to GSM networks.
understandably.
Milimbar said:
disconnecktie is right, the Thunderbolt can not connect to GSM services. The sim card is not a GSM sim card, its is a 4g LTE sim card. Just because its called a sim and looks similar, does not mean they are the same. The guy you spoke with on the phone probably knew nothing about the Thunderbolt and just assumed that because it has a sim card it would connect to GSM networks.
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"The LTE antenna uses data only. It is not equipped to make phone calls unless a phone call is already in progress in which case the phone is routed through the LTE antenna and is then made over the data connection much like VoIP."
So theoretically, if there is an LTE only antenna....how does a call get routed regularly when LTE networks (such as 1G and 3G) occur when LTE network isn't available to pass the information over the data connection? More than one antenna?
I'm not expecting this card to work in and of itself. I'm going to swap out another GSM to see if after ICS upgrade, it is actually opened as promised. Now if it doesn't have the requisite antenna, that's understandable, but in that case, why theoretically couldn't I just get a GSM antenna and swap it out for the CDMA one? Can't be any worse than replacing a wireless card in a laptop?
Based upon the "answer" given to me by VZ tech support, I have to wonder if there really is a different antenna or simply the "sim" card installed locks it into the frequency -- and the OS lock(ed) into the sim card previously. A SIm card is essentially what allows you to communicate with a carrier afterall.
Definitely interested if this works, thanks for attempting this
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All the LTE sim does is authenticate your phone on the network. That is the reason *228 is no longer needed.
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The thunderbolt does not support GSM. It has 3 radios, two 3g cdma which enables svdo or simultaneously voice and data over 3g. FYI some new 4g phones won't do this. The LTE is data only and no phone calls are placed over LTE on any phone for vzw. VZW is not setup for voip yet and that won't start until at least 2014. The thunderbolt is not global ready even with ics. There is no apn info to edit. This all has been discussed many times over the last two years.
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Just to clarify I wasn't saying the thunderbolt uses VoIP but that svdo is similar is all.
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disconnecktie said:
Just to clarify I wasn't saying the thunderbolt uses VoIP but that svdo is similar is all.
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I'm no cell tech and I get what you were trying to say. I apologize the last part of my post was a little rude. I don’t think voip and svdo are even close, I admit I could be wrong. Voip uses a data connection to place calls while svdo uses the cellular connection for calls and data. If you place the phone into airplane mode, connect to wifi you would not be able to place a call. If you had voip you'd be able to place a call. I know many carriers offer some sort of 3g to network extender that creates a similar type of connection.
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Svdo also makes it so that calls can be placed over 4g when it is present which is like VoIP. Either way I know it isn't exactly the same but was merely using VoIP for a comparison.
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disconnecktie said:
Svdo also makes it so that calls can be placed over 4g when it is present which is like VoIP. Either way I know it isn't exactly the same but was merely using VoIP for a comparison.
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In my original post above I incorrectly used VoIP when I should have used VoLTE, I knew what i wanted to say, but used the wrong terms which can lead to confusion and this is all to the best of my understanding
The Thunderbolt as with all 3G cell phones make phones calls over 1x voice network while data is handled by 3G network. The thunderbolt does not make any phone calls over 3G or LTE, it has multiple radios which allow SVDO, a 1x for voice calls, a 3G radio, and a LTE radio. Calls are placed over 1x and data is handled by 3G or LTE whichever is available.
The link below has a good discussion and more clarification on the Thunderbolt when it was first released.
http://androidforums.com/htc-thunde...ort-voice-over-lte-when-verizon-launches.html
revisited
dms76 said:
The thunderbolt does not support GSM. It has 3 radios, two 3g cdma which enables svdo or simultaneously voice and data over 3g. FYI some new 4g phones won't do this. The LTE is data only and no phone calls are placed over LTE on any phone for vzw. VZW is not setup for voip yet and that won't start until at least 2014. The thunderbolt is not global ready even with ics. There is no apn info to edit. This all has been discussed many times over the last two years.
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I realize that it has been "talked" about. But based upon conversations with VZ support perhaps it was time to rehash it based upon what I was told.
As far as the APN to edit -- after ICS update (non over the air -- the one provided here). See screenshot. There is even a folder created on the SD called APN Backup restore.
My phone is rooted using revolutionary and running the ICS deodexed, etc. found on xda-developers.
Based upon what I was told by VZ tech support, I purchased a ST test SIM with unlimited service. I installed it today and get SIM card is from an unknown source. I googled that and it appears to be locked. I thought I was unlocked and rooted using revolutionary. But now I question that. So am I truly unlocked like I thought I was? I then tried getting the unlock code using fastboot as per instructions on HTC's development site using oem get_identifier_token waiting for device, and I get stuck at "waiting for device" with no information ever coming up. The only way I appear to be able to communicate w device using ADB is by letting the phone boot then connecting it via usb using debugging mode, and always awake, then it appears as a device, but that's where I get that waiting for device message.
Meanwhile, with the ST card in it's downloading email. I just cannot send.
wrkrbee said:
I realize that it has been "talked" about. But based upon conversations with VZ support perhaps it was time to rehash it based upon what I was told.
As far as the APN to edit -- after ICS update (non over the air -- the one provided here). See screenshot. There is even a folder created on the SD called APN Backup restore.
My phone is rooted using revolutionary and running the ICS deodexed, etc. found on xda-developers.
Based upon what I was told by VZ tech support, I purchased a ST test SIM with unlimited service. I installed it today and get SIM card is from an unknown source. I googled that and it appears to be locked. I thought I was unlocked and rooted using revolutionary. But now I question that. So am I truly unlocked like I thought I was? I then tried getting the unlock code using fastboot as per instructions on HTC's development site using oem get_identifier_token waiting for device, and I get stuck at "waiting for device" with no information ever coming up. The only way I appear to be able to communicate w device using ADB is by letting the phone boot then connecting it via usb using debugging mode, and always awake, then it appears as a device, but that's where I get that waiting for device message.
Meanwhile, with the ST card in it's downloading email. I just cannot send.
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Your phone is S-off, and rooted, unlocked is totally different. Unlocked means that verizon has allowed that phone to be used on other networks and carriers. You should really do some research, you will find that the thunderbolt will somewhat work on straight talk for a little while, then they will kick you off the network. Just google it instead of questioning everything people say here as they are just trying to help you and you seem to want to do nothing but argue anything that is said.
Milimbar said:
Your phone is S-off, and rooted, unlocked is totally different. Unlocked means that verizon has allowed that phone to be used on other networks and carriers. You should really do some research, you will find that the thunderbolt will somewhat work on straight talk for a little while, then they will kick you off the network. Just google it instead of questioning everything people say here as they are just trying to help you and you seem to want to do nothing but argue anything that is said.
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First off, I'm not trying to "argue" with anyone. If these forums are not to ask questions, then what are they for? With that said, as I previously stated, I have spent HOURS which have amounted to DAYS reading not only the forums here and elsewhere and the information conflicts -- and I may have updated information who the heck knows. You never know when there is false information out there floating around and when it becomes outdated -- and the only way to update that information is by sharing upon these types of forums, I would think. You take your car to an automechanic and he tells you the entire transmission needs to be changed, do you just say ok or do you ask questions until you can fully understand the scope, do you do research, and if that research conflicts, do you ask for a second opinion or simply tell him, ok, go ahead and change it?
Milimbar said:
Your phone is S-off, and rooted, unlocked is totally different. Unlocked means that verizon has allowed that phone to be used on other networks and carriers.
And as far as unlocked by Verizon, I followed a post until I reached an HTC forum indicating it can be unlocked for all carriers....by replacing the carrier OEM identifier token with an unlock code in binary format from HTC. See what I have pritned and attached.
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I think your issue is you read too much into this. Yes, your phone cane be unlocked, it can run on other carriers and networks.
Your phone can however only use CDMA carriers and networks. Just because it can be unlocked does not mean it can be used on networks that do not support the hardware your phone was made with. nothing can be done with software to change that.
Your second problem is, you are misunderstanding terms, and HTC them self are not helping this. The PDF files you linked say unlocking, they refer to unlocking the bootloader, meaning you gain S-off (you can flash files) The unlocking you are questioning here is to get your phone working on another network.
Those 2 things are entirely different.
A phone is designed to work on specific frequencies when it is designed. Some phones are CDMA phones, some are GSM phones, and some are global (they use both). This is a hardware thing. Nothing changes this once the phone has been made. Our Thunderbolts are CDMA phones, unfortunately we can not just up and go to AT&T or anywhere we want with this phone.
I am sorry for being argumentative with my last post, you are right this is a place to discuss issues like this.
If you search for StraightTalk you'll find that it may be both CDMA and GSM supported depending on where you live. If you search for Thunderbolt other carrier you'll find that some people have had limited success with missing functions getting it to work on other carriers.
If Your switching to another carrier, buy a phone for that carrier or a global phone. It's a lot of work getting a phone to work on another carrier and you can get a smartphone better than your thunderbolt for a low price on a MNVO. If your dead serous on taking your thunderbolt to another carrier it loks like Page plus is going to be your best bet. USE EXTREME CAUTION when flashing your phone as you could brick it and it would do you no good at all.