Hi folks,
I had just picked up the ZU last night, first thing I tried to do was to configure my office email. First it made me charge the phone to a decent amount of juice for the encryption part. Once I did that, I hit next, it prompts me to key in the pin and I do see the Android Encryption for a bit, before it reboots and after that I am setting up my phone all over again (like it went thru a factory reset).
I've tried doing it again but the same thing happened. I am now using an app called Divide which is really good, but somehow I would like to have the default email app working.
Any ideas?
Thanks a lot!
Related
I have a sprint HTC TP that i have modded with numerous different WM 6.5 ROM's. After the flash is complete i usually sync the phone with the exchange server at my office to get my contacts, email, etc. The exchange server forces me to use a simple password to lock my phone after 15 minutes so in the event its stolen after 10 failed attempts at entering the password it will wipe the phone. WM 6.5 automatically enables the slide lock so when my phone is off for a period of time it locks via the windows slide lock and the exchange simple lock. every few days when i turn on my phone i get a message that the device will be erased after the next unsuccessful logon attempt also the swipe lock button says slideslide and doesnt work. I have to perform a soft reset and when the phone boots back up it erases everything including my SD card. Any help would be appreciated. I have tried Juicy 7, db and a few others but i dont have their names. They all produce the same errors. Im trying not synching my exchange account to see if the simple password is the culprit. Any help would be appreciated.
http://forum.xda-developers.com/showthread.php?t=509544
I use this rom and it doesn't SLIDE lock when i turn the screen off... It goes right back to the home screen.... So it might help you.
Its funny you mention that ROM because thats the exact one im currently using and on my phone it does automatically use the slide lock.
The lock feature in WM6.5 has been an issue since the start. I have seen a few roms in BA and Fuze that work rather well with it (including with the exchange server), but I have seen a crap-load of reports from people with similar issues to yours. I don't know how far advanced the 6.5 development is for the Herman, but if I were you I would probably stick to Mighty 4 Reborn, Fallen 2.1, or some other 6.1 rom. Stay away from 6.5 if you must use the rom for heavy, work-related, daily use.
Also, take out the SD card before SR if you see that the phone is telling you that it will format your storage. Good luck!
Thanks egzthunder1 i think thats what ill have to do.
JSYK i did some additional testing and the culprit appears to be active sync. I set up the lock using a simple password and had no problems. Then i added gmail account with lock and also had no problems. I connected to exchange server with direct push and the problem started re-occuring.
same issue
irishpaul3 said:
I have a sprint HTC TP that i have modded with numerous different WM 6.5 ROM's. After the flash is complete i usually sync the phone with the exchange server at my office to get my contacts, email, etc. The exchange server forces me to use a simple password to lock my phone after 15 minutes so in the event its stolen after 10 failed attempts at entering the password it will wipe the phone. WM 6.5 automatically enables the slide lock so when my phone is off for a period of time it locks via the windows slide lock and the exchange simple lock. every few days when i turn on my phone i get a message that the device will be erased after the next unsuccessful logon attempt also the swipe lock button says slideslide and doesnt work. I have to perform a soft reset and when the phone boots back up it erases everything including my SD card. Any help would be appreciated. I have tried Juicy 7, db and a few others but i dont have their names. They all produce the same errors. Im trying not synching my exchange account to see if the simple password is the culprit. Any help would be appreciated.
Click to expand...
Click to collapse
I got exactly same issue you had. My phone is from Bell and had no problem with mighty 4.16 and original ROM. It just happen on Mighty 5 and doesn't matter which build. the latest one I tried was 21234.
Another thing I figured out was it happen on every Monday night around 8:00PM to 10:00PM. If anyone know how to fix or solution. that will be appreciated.
This happens very often
Hi,
this is phone independent issue,
I've already opened thread for it - till now no solution:
http://forum.xda-developers.com/showthread.php?t=515102
Hmm, this is really bugging me now.
Hero has been running Exchange sync perfectly for a couple of weeks, but today it went AWOL and stopped connecting.
I rebooted the router (because I work from home and use the phone and laptop over wi-fi), but this didn't cure it.
Decided to shut down Outlook on my laptop (which was working perfectly anyway) and disconnect the VPN, then re-connect and see if my laptop would have the same problem as my Hero. Launched the VPN and it asked me to reset my password (usually due to our 90 day expiry policy) - okay, I changed the password and it connected fine, and Outlook appeared perfectly as it should. But the Hero still wouldn't connect, using both the original password and the new one (not that I expected this to change anything anyway).
The error I get (whatever I do) is "Authenticaion failed. Please verify username and/or password."
Got really irritated with this and deleted the account. Set it back up from scratch and still the same error.
Got even more irritated, remembering how the Hero seems to allow some people to only set up Exchange and Gmail accounts when they first set up the phone, i.e. during the "out the box" setting up stage. Figured I may have to do a factory reset, but had an idea ... download RoadSync and set up my account as usual ... same error even with this!!!! Aaarrgghghh!
All this after I've been signing the praises of the little Hero.
Does anyone have a fix? HTC can't help. My office say nothing has changed on Exchange. Any ideas?
Thanks
SC
Now fixed and working again.
Asked the office IT guys to change my password. It must have overwritten some kind of password corruption caused by me doing remotely, even though I've done it that was for the last 18 months.
Anyway, if people are having an Exchange authentication problem via Hero sync, it may be worth asking your IT people to change the password.
SC
Before posting here, I looked extensively for someone with a similar issue reported and came up empty. I also tried PPCGeeks a couple days ago and got no response. I thought I'd run this issue by the real experts before taking my phone to Sprint "experts" so that they can swap it out. Here are the details:
My Photon 4G has been rooted since right after I got it about 8 months ago and has had no problems like this until now. The only app that has updated in the last couple days is Busybox and that was the night before this all happened. My battery died and the phone did a forced shut-down that night. I plugged it in, powered it up, and let it charge all night & then noticed the problem the next morning.
I'm using DejaOffice for my calendar and contacts (contacts are also synced to the native phone list) and I use companionlink to sync everything from my desktop (Windows Vista). When I looked this morning, everything in DejaOffice was purged including my preferences (screen color, alarm defaults, etc.). I re-synced everything, powered off and then back on, and had the same problem with everything being gone.
Next, I tried purging DejaOffice data and un-installing it, re-installing it, re-syncing and then powered off/on and once again everything was gone. Finally, I did a factory reset on the whole phone (and forgot to backup my voicemails in the process...grrrrr), re-installed DejaOffice, synced, and had the same problem once I power-cycled.
One more thing to note is that before doing any of this, I attempted a backup with "My Backup Root" and got a message that my phone was no longer rooted.
It seems like the internal memory on my phone is being wiped every time it's shut down. I know the quick fix is to not shut the phone down however I'd like to get to the bottom of this and see if I need to get my phone replaced.
Any ideas??? Thanks in advance for any help/advice.
<bump> and update:
I noticed that my "webtop version" is "unavailable"...not sure if that makes a difference to my problem. Also, when this problem first presented itself, I noticed it because the ringtone that I usually use (which was stored on the phone's internal memory of course) was gone.
Once again...any help or replies would be much appreciated.
Thanks!
I've had my DNA for not quite a month now. For the first couple weeks I haven't had any issues, then last week suddenly my Exchange email gets stuck at updating. No one else at my company is having issues at the same time (android and iphone users) as me, a reboot of the phone doesn't alter the behavior at all. The first one happened after I had installed the Qualcomm Snapdragon battery app, I ended up deleting and re-adding my Exchange account and it worked fine for two days. After the second time I did the same thing but also then uninstalled the battery app. Now it's happened yet again.
I've noticed that I have to delete the account and then reboot the phone before I can set the account back up or else it seems to think the password is wrong. I'm a domain admin at work so I've reset my password there and have had no change either setting it directly in AD or using the change password option in Windows. Has anyone ever seen this or have any ideas as to why it might be happening? It seems to last about 2 days before it happens each time, give or take 12 hours.
Let me know if any further information is needed.
Thanks
This one didn't even last 2 hours....and before I set up the account I went in and deleted all the data from the Mail app first thinking maybe something had been hung up by the Qualcomm Snapdragon. I think my next step is to do a factory restore/reset. I don't want to risk using Moonshine until I know for sure it's not a hardware problem of some sort (I don't think it is really).
So I did the factory reset last Saturday. It's been working great and I thought it was fixed until just a few minutes ago when it suddenly hung again. As before I deleted the account, cleared the app data for Mail and force stopped it, tried to set my account back up and my credentials weren't being accepted. Reboot the DNA and then was able to set the Exchange account back up. If the pattern holds true I'm good again for another 2 days. I'm tempted to root and throw on a custom rom, but would love ANY feedback from anyone with thoughts or ideas before I do so as I don't see how it could be anything hardware related...but you never know.
Thanks.
Yes, I'm using an ancient phone but it serves my purpose. Basic calling and text messaging. On with the show........
I got a new (to me) Samsung SCH-i500 phone to replace my dead SCH-i500. Was able to port service over to the new phone perfectly fine. Upon boot, I signed into my Google account and sync'd my contacts, attached to my wifi network and away I went. But I soon discovered a weird problem. If I turn off my phone and turn it back on, I'm hit with the setup screen again. I need to select 'English' and sign into my Google account again. After doing it a 2nd time, I turned off my phone.... booted it back up and it forgot all my info again. What gives? I'm using the same battery from my old phone (which I bought less than a year ago and it hold a charge perfectly). Why does it keep forgetting all my settings after a reboot?