Hey people I understand sprints network is unlimited etc.... but me and the other person on my line are rooted and we tether he used probably near 15-20gb i used probably about 5 and ever since the 30th of december my 4g connection has been unreliable to the point where i have to turn on 3g to use the internet or it will just hang at loading the website or the app i even did a speedtest with other people that have sprint in my area they easily get over 10mbps while i cant even get 1mbps unless i throw 3g on..... my question is can i do anything about this? we both have sprint note 3s stock rooted i checked the towers in my area all are good! I called sprint they made me do a network reset etc update profile and prl nothing changed! please help
Could be defective but I don't think you're being throttled. Try taking the battery out for a few minutes.
jamal717 said:
Hey people I understand sprints network is unlimited etc.... but me and the other person on my line are rooted and we tether he used probably near 15-20gb i used probably about 5 and ever since the 30th of december my 4g connection has been unreliable to the point where i have to turn on 3g to use the internet or it will just hang at loading the website or the app i even did a speedtest with other people that have sprint in my area they easily get over 10mbps while i cant even get 1mbps unless i throw 3g on..... my question is can i do anything about this? we both have sprint note 3s stock rooted i checked the towers in my area all are good! I called sprint they made me do a network reset etc update profile and prl nothing changed! please help [/QUOTE
My wife and I are with Sprint as well and we both strongly believe that Sprint throttles 4g LTE at 5 gb download. Every month when I hit 5 gb I can't connect to 4g until the next billing cycle. We are going to see how Spark is this year and if it's as piss poor as the current 4g we are jumping over to AT&T.
Click to expand...
Click to collapse
w7excursion said:
Could be defective but I don't think you're being throttled. Try taking the battery out for a few minutes.
Click to expand...
Click to collapse
Sprint has to be throttling I know my device is not defective it just so happens it's happening to both lines on my account we both used a decent amount of data I wonder if there is some sort of work around
Sent from my SM-N900P using xda app-developers app
jamal717 said:
Sprint has to be throttling I know my device is not defective it just so happens it's happening to both lines on my account we both used a decent amount of data I wonder if there is some sort of work around
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
Call and if they can't fix it on the spot demand credits to your account!
idone said:
Call and if they can't fix it on the spot demand credits to your account!
Click to expand...
Click to collapse
Agreed. If you aren't in a roaming area, they shouldn't be throttling you. Make sure that you update your PRL and profile, reboot, then call them. There are a lot of factors, including times of day, towers from which you're pulling, &c. They know this info, so I suggest that have your facts before calling.
Sent from my SM-N900P using Xparent BlueTapatalk 2
jamal717 said:
Sprint has to be throttling I know my device is not defective it just so happens it's happening to both lines on my account we both used a decent amount of data I wonder if there is some sort of work around
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
No throttling. 5gb isn't anything. I've used close to 100gb with no problems. For years I've easily gone over that 5gb mark. Someone here in another thread used almost 200gb. Just sounds like tower overload. New customers around Christmas time makes sense. Sprint should be able to see that.
Edit: For anyone that wants to see the unthrottled usage lol http://forum.xda-developers.com/showthread.php?t=2592679&page=4
I'm having a similar issue. Will have to keep a close eye on it. I thought it was just my phone or the towers acting funny
Sent from my SM-N900P using Tapatalk
w7excursion said:
No throttling. 5gb isn't anything. I've used close to 100gb with no problems. For years I've easily gone over that 5gb mark. Someone here in another thread used almost 200gb. Just sounds like tower overload. New customers around Christmas time makes sense. Sprint should be able to see that.
Edit: For anyone that wants to see the unthrottled usage lol http://forum.xda-developers.com/showthread.php?t=2592679&page=4
Click to expand...
Click to collapse
Ya if data is not fast enough to stream some video in an area with lte coverage I would call and see whats up. Or go take your phone to another of the same model and compare signal strength. You can go into testing settings and make sure both are on same tower and see actual signal dBm.
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Good lord that's a lot of premium data lol. Should be a sin to use that much but it's not on Sprint .
w7excursion said:
....... it's not on Sprint .
Click to expand...
Click to collapse
Yes that is sprint lte at its best I love this phone/service. I cant see me needing spark untill phones have 4k displays and 4k video out. Maybe for really congested/populated cities its needed. wimax never made it here and lte is pretty new for us too, spark is probably years away for me anyways.
Related
really when will this get better
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Wow at least you get 55kbps.... I get 15kbps...
Ha, how about 6 on 3g!
You mean like this?
Sent from my HTC EVO 3D using Tapatalk
nonpointtruth said:
You mean like this?
Sent from my HTC EVO 3D using Tapatalk
Click to expand...
Click to collapse
No 6kps! Is what I just got lol
Really depends where you live or work. At work, Sprint is 800 kbps while 55 would be a dream for AT&T, since usually it was 20 or so.
Check your Tower Ugrade situation. Hopefully something is coming soon for you.
https://network.sprint.com/
I can't complaint about my 3g speeds in Boston. I get around 1.2kbps and about 5-7kbps on 4G
shook187 said:
I can't complaint about my 3g speeds in Boston. I get around 1.2kbps and about 5-7kbps on 4G
Click to expand...
Click to collapse
wat?
do you mean Mbps?
I get the same **** but my moms stock EVO doesn't suffer this problem ... Idk if they throttle if they detect root or what I just use Verizon prl
My God that is HORRIBLE. I feel bad for you man.
AFuddyDuddy said:
wat?
do you mean Mbps?
Click to expand...
Click to collapse
Oops yes its mbps
Mine took a dip for a few weeks. Came back up about a week ago.
Sent from the MIUI powered E3D
I have been consistently getting speeds lower than 80kbps down and 600up for over a month now. They haven't done anything no mater how much I call. They finally put in a tower ticket so it would be fixed in 72 hrs and I was to be notified that never happened. I'm terminating my service I can't justify paying for such low speeds. An the best part is its just the one tower right near my home the one up the road works fine.
Sent from my PG86100 using XDA App
psrespy said:
I have been consistently getting speeds lower than 80kbps down and 600up for over a month now. They haven't done anything no mater how much I call. They finally put in a tower ticket so it would be fixed in 72 hrs and I was to be notified that never happened. I'm terminating my service I can't justify paying for such low speeds. An the best part is its just the one tower right near my home the one up the road works fine.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
I just did the math, downloading that slow 24 hours a day for 30 days you only use 18GB +/- so I'm not sure I understand the people that say they'd cancel if sprint removed unlimited plans. You wouldn't hit the cap at current speeds. Now if you are one of the people that actually get market average speeds I could understand that logic, but the rest of us would much rather have high speed...
I want to switch to Verizon, I just can't afford double cost for half the minutes, and data. I'm unlimited everything with sprint. I would trade it for a tiered plan that had Verizon service...just not at double the cost. Verizon has great service but for how cheap it is to run these networks they are priced too high.
you can also check here for tower maintence which is a little more specific than that other link posted before.
https://www.sprint.net/maint_view.php
Could always jump to VZW and enjoy their constant outages while I understand that crappy of a speed is as bad as a outage still. Lol hopefully there are some upgrades for ur towers soon.
Edit: yes sad panda great service for constant outages lol what they have had one every month for the last what 3-5 months or more LOL
Sent from my PC36100 using xda premium
I'm getting really good speeds on 4g where I am at 6.5 mbps today...3g anywhere from 750kbps to 1.5 mbps
Sent from my PG86100 using xda premium
Here is my 4g result in my area.... The sad thing is that I get better 4g than 3g or voice.......
My data has been horrendous lately. I don't know if its the iPhone people that have joined sprint or something else. I have never had dropped calls until about a month ago, now they drop left and right.
Sent from my PG86100 using XDA App
So i have noticed that when I have been at school the data seems very slow, almost to the point we're it is unusable so I decided to run a speed test and I was shocked by how slow it really was. Just look at this
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this is ONLY when I am in school though as you can see from the other tests... Any ideas why it would be so slow when I have good service?
Sent from my ADR6425LVW using XDA
Could be a carrier problem. If you have others around you that have smart phones and are on the same carrier, ask them to run the speed tests and see if they get the same results. If so, call your carrier to open a trouble ticket to have it checked.
it's probably an isolated "local" problem because im getting great lte speeds.
It's ONLY in my school. I besides that I always have good speeds, even on 3g
Sent from my ADR6425LVW using XDA
how fast is Verizon 3G normally? Isnt 3G on verizon usually pretty darn slow anyway?
baktasht said:
how fast is Verizon 3G normally? Isnt 3G on verizon usually pretty darn slow anyway?
Click to expand...
Click to collapse
4G hasn't happened in my area so 3G and wifi is all I get. However, 3G is not that slow. Just ran speedtest and got 617 down and 697 up.
The speeds the OP is showing are definitely a problem. If there is only one cell tower servicing the area around your school there could be an isolated network issue. Not sure if it still works but you used to be able to dial #tt and get straight through to network support to find out.
baktasht said:
how fast is Verizon 3G normally?
Click to expand...
Click to collapse
faster than sprint's.
pmterp said:
4G hasn't happened in my area so 3G and wifi is all I get. However, 3G is not that slow. Just ran speedtest and got 617 down and 697 up.
The speeds the OP is showing are definitely a problem. If there is only one cell tower servicing the area around your school there could be an isolated network issue. Not sure if it still works but you used to be able to dial #tt and get straight through to network support to find out.
Click to expand...
Click to collapse
I just tried #tt and it is no longer a valid command. No one else in my school gets such terrible data speeds but me and I'm wondering if it is due to throttling because I've used about 4gb this month and my school is not very techy and even though many people have smart phones most don't use a whole ton of data.
Sent from my ADR6425LVW using XDA
Now when you say your the only one in your school that gets slow speeds is that compared to other Verizon users? Or comparing to AT&T, T-mo and Sprint? Personally I myself would be only concerned if yours is the only Verizon phone that has such a slow speed.
I myself work in public education, I am a onsite tech at 4 Elementary Schools and I work in a newer developed area in our district and with that AT&T and T-mo can be spotty in the schools I cover. And because of how the buildings are my phones get hit pretty hard with searching for signal because of where my office is at in each of the schools, but I get the best connection compared to the other carriers. I actually have a T-mo provided work phone that I actually just forward to my Verizon phone so I can actually get my work calls. Either way, it could just be the building your in causing issues, but if there are other Verizon users that are having the problem then that's probably the case. And even then it might just be the rezound getting interference from something, possibly even the wireless that you have at the school.
Or could be the ROM, but if you have other verizon friends with no issue, and a rezound friend without the issue, I would say get it replaced at Verizon.
the school building is probably hurting your speeds... as in concrete walls lol
yojoe600 said:
the school building is probably hurting your speeds... as in concrete walls lol
Click to expand...
Click to collapse
as I said before, it seems as if no one in my school has such slow speeds besides me and wouldn't concrete walls lower cell reception also?
jazzyjames said:
Now when you say your the only one in your school that gets slow speeds is that compared to other Verizon users? Or comparing to AT&T, T-mo and Sprint? Personally I myself would be only concerned if yours is the only Verizon phone that has such a slow speed.
I myself work in public education, I am a onsite tech at 4 Elementary Schools and I work in a newer developed area in our district and with that AT&T and T-mo can be spotty in the schools I cover. And because of how the buildings are my phones get hit pretty hard with searching for signal because of where my office is at in each of the schools, but I get the best connection compared to the other carriers. I actually have a T-mo provided work phone that I actually just forward to my Verizon phone so I can actually get my work calls. Either way, it could just be the building your in causing issues, but if there are other Verizon users that are having the problem then that's probably the case. And even then it might just be the rezound getting interference from something, possibly even the wireless that you have at the school.
Or could be the ROM, but if you have other verizon friends with no issue, and a rezound friend without the issue, I would say get it replaced at Verizon.
Click to expand...
Click to collapse
I'll try today if I can. If I might get a new phone anyways as my wifi is acting really funny.
Sent from my ADR6425LVW using XDA
Hi, so ever since I've picked up this phone, I've had severe data issues and thought, holy hell, my og killed this phone just a day ago, what gives? Well from what I've noticed, I don't think It's HTC at all, I think It's sprint. And my reasoning for this is all day my data sucks, severely but at night about 11:30 pm magically kicks into overdrive, with three bars I get 2Mbps but during the day I can have full signal and I'm lucky to have 1Mbps... Can anyone else confirm this? And if so, what's really going on? I talked to sprint and they say towers are fine/shouldn't be any problems and I'll be lucky to ever see 4g LTE in my area before my contract is up so they aren't scewing with the towers or are they? Conformation from someone else or this beautiful phone goes back... Lol, thanks...
Sent from my EVO using xda premium
I woulnt complain with those speed many people arnt even close to 1 mbps in many areas
Sent from my EVO using XDA
Well during the day I get like .11 Mbps but all night I have amazing speeds, I can't even log in to facebook and sometimes xda, as it times out, just trying to figure out what's really going on...
Sent from my EVO using xda premium
Highest I've gotten in a few days is .06 mbps
Sent from my EVO using xda premium
Have you tried at like 2am? My speeds are dropping as we speak... Just trying to troubleshoot our phones, I'm a tech, that's what I do, I love this phone...
Edit .08Mbps down .56 up with five bars...
Sent from my EVO using xda premium
Has anyone had data issues and tried a different prl, say from another provider and gotten much better results?
Sent from my EVO using xda premium
Speeds are terrible almost nationwide right now. I recently flew to dc and my stopover in Atlanta also sucked, but Arlington was good.
I believe it is due to sprint rolling out their 3G network update. I haven't seen an ETA regarding its completion.
Sent from my EVO using Tapatalk 2
Data speeds are much slower than my OG Evo. I'm in Atlanta and I think some people have got LTE.....
Sent from my EVO using xda premium
Network vision isn't getting here quick enough.. At 5am my speeds are 0.11Mb/sec.
Sent from my EVO using xda premium
I talked to tech support yesterday regarding this issue...they are doing tower upgrades and it is affecting data speeds
Sent from my EVO using xda premium
My speeds seem to be about the same as the OG Evo.
Speed Test App varies from 1.5mbps to 2.0mbps.
I live in decently un-populated area of Michigan though. Most people are on Verizon here because they rolled out 4G LTE here a few months back.
I find it strange, when I talk to sprint in my area, they say it must be my phone, cause there aren't any updates here what so ever but I know it's not the phone, it gets amazing speeds at off peak times... And the other thing that bugs me is the signal strength doesn't correspond whatsoever to the data speeds I'm getting... Hopefully something/someone gets this cleared up cause technically it doesn't really make sense...
Sent from my EVO using xda premium
I get very inconsistent speeds through out the day; And when I spoke to Sprint, they gave the "towers are being upgraded" spiel. They also gave me this website to check which towers are being upgraded, or have been upgraded:
https:// network. sprint. com
*Note, they also gave me a $30 dollar credit on my next bill, which is a nice gesture, but I'd rather have better service.
I'm in Houston, and my 3g was acting up and my GPS put me in Joliet, I called sprint and they reset my service, powered phone off, powered phone on and reset my profile. so far, so good.
Edit: I couldn't send this post....dropped connection. I went to settings and set roaming to automatic and instant connection.
medicinalflex said:
I get very inconsistent speeds through out the day; And when I spoke to Sprint, they gave the "towers are being upgraded" spiel. They also gave me this website to check which towers are being upgraded, or have been upgraded:
https:// network. sprint. com
*Note, they also gave me a $30 dollar credit on my next bill, which is a nice gesture, but I'd rather have better service.
Click to expand...
Click to collapse
Ah totally forgot about that website. Thanks for the reminder. Looks like I'm getting 1 voice, 1 data speed, and 1 data capacity upgrade in the next six months and all at the two corners of my community... all right outside Verizon's socal HQ no less
I just spent 45 minutes on the phone with Sprint. Apparently they are getting a lot of calls with people complaining about data speeds on the 4G LTE.
The Sprint rep tried a bunch of things, but even though I'm showing three bars of signal, I have no Internet. It does work sometimes, just not at my phone or office!
She suggested taking it back to a Sprint store and having them reactivate my OG Evo until this phone gets fixed, either with some kind of software fix, or a new hardware version. She says they are logging all these issues, so they can figure out how to fix it.
I have the same issues (Chicago). Called Sprint last night and told them I'm not paying all this money to have 1990 speeds. They patched me over to Level 2 support (I think that's what they called it) and the guy told me that I didn't have data all day, actually. He did some kind of upgrade and everything popped into place. He asked if he solved my problem and I told him "Yeah... for NOW." We'll see how long it lasts. They have an open ticket for me to take the phone back to the Sprint store by close of business tomorrow if I want to have them test it or trade it. I asked them what for - the problem existed on two phones, it's the NETWORK! I also told them to remove the upgrade charge, which is a very small token for poor service... they did. I'm placated but not happy and I'm trying to be patient.
It could very well be your phone. The first one I had was having extremely slow data speeds and occasionally even dropped data connection, Sprint sent me a replacement phone and it has way better speeds than my original Evo ever did.
neoshi said:
Ah totally forgot about that website. Thanks for the reminder. Looks like I'm getting 1 voice, 1 data speed, and 1 data capacity upgrade in the next six months and all at the two corners of my community... all right outside Verizon's socal HQ no less
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Man I hope I get the upgrades soon sometimes it just plain sucks, and sometimes it works great
Alot upgrades coming for where I live and work but not fast enough
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So I did a phone swap and data speeds are much better, plus there is no light bleed from capacitive buttons...
Sent from my EVO using xda premium
I've been calling every day, every day they tell me no data outages in my area. Have another Sprint user in my building getting same speeds. I've resorted to installing a 3G roaming PRL because they simple won't do anything about it. Before 9/4 the data was fine, slow at times, but I could at least stream Pandora, etc...
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Sorry that's so hard to see... but it's less than 100kbps download on almost ALL of them... It's slower than 56k modem most of the time. I have 3G symbol with 4/6 bars and never had bad data like this in the location before 9/4/2012.
Well you could hold your breath or move to city with lte... Jk but yeah I feel ya on the slow data.
Sent from my Genesis that does what Nintendon't
Ever heard of "Sprint Vision"? Maybe its happening in your area now.
via EVO.
This is usually what happens when you contact Sprint for issues:
A Speedtest screenshot would've done this justice .vs the off centered text.
Sent from my EVO using xda premium
Blackcircle said:
Ever heard of "Sprint Vision"? Maybe its happening in your area now.
via EVO.
Click to expand...
Click to collapse
Is it common that when the roll out vision data speeds go to crap before they get better? It's funny as it only seems to be in this 2 mile range around my work. By my house, I'm getting 3G speeds above 1400kbps (which I've never got before). I've told Sprint that, told them that I've updated my profile, basically told them everything and that I just want them to tell an engineer despite what their system shows, that their is slow data in this address range... Still nothing.
Guess I'll just get my contract terminated for roaming...
Genjinaro said:
A Speedtest screenshot would've done this justice .vs the off centered text.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
A speedtest is ONE run. This is a speedtest export of MANY runs.
fldash said:
A speedtest is ONE run. This is a speedtest export of MANY runs.
Click to expand...
Click to collapse
In the Speedtest Application, just hit the "RESULTS" tab below & it'll give you every run, (date + time, download, upload & ping)
I'm well aware of that, but I wanted more results than that displays, so I exported to CSV. I've fixed the first post so it was better formatting.
fldash said:
Is it common that when the roll out vision data speeds go to crap before they get better? It's funny as it only seems to be in this 2 mile range around my work. By my house, I'm getting 3G speeds above 1400kbps (which I've never got before). I've told Sprint that, told them that I've updated my profile, basically told them everything and that I just want them to tell an engineer despite what their system shows, that their is slow data in this address range... Still nothing.
Guess I'll just get my contract terminated for roaming...
Click to expand...
Click to collapse
I have read that speeds can be affected during the switch over. In my personal experience, it also depends on geographic location. I live in Lake Worth FL, I get 2mb down and almost 900kb up from my house on 3g. Now, I work in North Miami Beach, I'm lucky if I get 100kb down and 3 kb up down here, even on 5 bars. This is even before the LTE rollout. Just because you have a good signal, doesn't mean your data will be fast. I think some areas may be over subscribed, they just don't have the bandwidth available for all their devices in some areas. Hopefully this will get better as they rollout LTE in my area.
If they are upgrading to vision it would be more likely that your speeds would fluctuate rather then stay at a constant low. They may be repairing towers in that area and pushing the load onto remaining towers. That essentially cripples available bandwidth. Had to put up with a similar issue for almost 3 straight months. They should tell you if there are any repairs or improvements being done. Have you tried having your call escalated?
Call customer retentions. Quit messing around with the customer support people who have no power
Sent from my EVO using Tapatalk 2
Rxpert said:
Call customer retentions. Quit messing around with the customer support people who have no power
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
+1 on this. That was going to be my recommendation as well.
CR will probably credit you which looks like you are entitled with the crappy service. And yes, data gets worse during NV upgrades, especially when they are working on the backhaul to the towers. It gets worse before it gets better then you will know its almost time to light up LTE. in short, nothing much more you can do other than leave Sprint but I'm thinking it will be regretted in the end.
Sent from my EVO using xda app-developers app
When you say respond what exactly are you wanting them to do?
Sent from my EVO using xda premium
Quis89 said:
When you say respond what exactly are you wanting them to do?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Uh, fix it. No one should have data this slow consistently. Every single second. I understand periods of slowness, but this is absurd.
And, it looks like they fixed it last night... Back to normal 400-600kbps.
I've had data that slow at home for close to 15 months, all I got was an Airave (sounds like a motto on a t-shirt).
Sent from my Evo 4G LTE using Tapatalk 2
fldash said:
Uh, fix it. No one should have data this slow consistently. Every single second. I understand periods of slowness, but this is absurd.
And, it looks like they fixed it last night... Back to normal 400-600kbps.
Click to expand...
Click to collapse
lol there are places that have had data that slow for 2+ years now with no fixes from sprint.
Get an Airave!, I just moved to a remote area of Hawaii, no data and 1bar at best. Two days after calling for an airave I recieved it. Now 5bars and full 3g. Best part is its free!
Sent from my Holographic Touch Android.
I have been getting really slow data speeds in the Los Angeles area. I used to have the Galaxy S2 (i777) and it had decent speeds (usually 2-3 Mbps and sometimes up to almost 11). When I upgraded to this phone, I was hoping to get around 5 or 6 Mbps but I get this instead.
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It's so slow I can't even load webpages sometimes.
What phones did you come from and what has your experience been with data speeds? What city do you live in? Have you played around with the APN settings to increase speeds?
gsrrr said:
I have been getting really slow data speeds in the Los Angeles area. I used to have the Galaxy S2 (i777) and it had decent speeds (usually 2-3 Mbps and sometimes up to almost 11). When I upgraded to this phone, I was hoping to get around 5 or 6 Mbps but I get this instead.
It's so slow I can't even load webpages sometimes.
What phones did you come from and what has your experience been with data speeds? What city do you live in? Have you played around with the APN settings to increase speeds?
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Are you on an unlimited plan? Maybe you have been throttled. If not then something is wrong,I got 21 down on lte in Detroit.
adfurgerson said:
Are you on an unlimited plan? Maybe you have been throttled. If not then something is wrong,I got 21 down on lte in Detroit.
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I am on the 2gb data plan and it says I have 1.9 left. I rarely use At&t data since I am connected to WiFi 80-90% of the time.
Speeds are faster early in the morning or later in the day around afternoon and also night time. It's just really slow during the day. I guess the network is just congested but it was never this bad when I was on my old phone.
Make sure you are connected to the closest server in the server list, sometimes it messes up and gives you one thousands of miles away, which result in low speeds.
ketchup4life said:
Make sure you are connected to the closest server in the server list, sometimes it messes up and gives you one thousands of miles away, which result in low speeds.
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Thanks. I've selected the same server that I used with my old phone (Los Angeles Dream Host).
How do your data speeds compare with your old phones? a) increase, b) decrease, c) stay about the same?
And was your old phone LTE or HSPA+?
No problems in Pasadena.
ewcrider said:
No problems in Pasadena.
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Pasadena was where I got the highest data speed (near Cal Tech). I got 11, almost 12 Mbps on my old phone there.
Why are your speeds so slow? Im getting upper 30 mb consistently
Sent from my LG-E970 using Tapatalk 2
MrPlNK said:
Why are your speeds so slow? Im getting upper 30 mb consistently
Sent from my LG-E970 using Tapatalk 2
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What city are you in?
Maybe my phone is defective.
gsrrr said:
What city are you in?
Maybe my phone is defective.
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I am in LA/Orange County and the highest I have gotten is 16 down 8 up, but usually it is around 10down 3up and my friends get the same....at&t still growing lte and congested los angeles are the culprits
gsrrr said:
What city are you in?
Maybe my phone is defective.
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Im in the DC, MD, area. Ive tested in atlanta and little rock and it was similar also. Over 30
Sent from my LG-E970 using Tapatalk 2
All lte at my house except one 3g test as you can obviously see.
I think you may want to check apn or call att. That might resolve your issue
I had to do that twice in one year due to some technical beef my phone did not register with their servers after resetting.
Portland oregon
around most of Dallas I get 12-20Meg ... in some places 30-40Meg+
the only time I got terrible speed was when I tried using the LTE toggle. but that was easily fixed.
I hate you guys, such fast speeds.
I shot AT&T an email and this was their response.... not sure if it is true or if it is just the normal reply they give when people ask about data speeds.
"Thank you for contacting AT&T about your wireless service. I will be
more than happy to assist you with your inquiry regarding your data
speeds today.
I'm sorry to hear of your data speed issues on the new LTE network, and
am glad to look into that for you. I do see several tower issues being
worked on in your area, which started a couple of weeks ago. They are
planned to be resolved by 12/30/2012. There are also planned upgrades to
the existing towers there too. I have now sent in a network quality
report to our engineers to make them aware of the impacts this is
having. They do use these reports in network planning also.
If you have any additional questions about this issue, please respond to
this email. Thank you for choosing AT&T; we appreciate your business."
Ask them if your data plan is compatible. The Bestbuy website, when I ordered, said that I must upgrade from my 2GB 4G data plan to the 3GB LTE data plan. There was no getting around it. Maybe you have to have the 3GB data plan to use LTE. Although it does look like your connected just fine.