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Well, I have had the 3D since launch. After the first couple of days I started seeing phantom touches. After 1 week I started to notice this was getting far worse and that the display/digitizer was registering touches when nothing was near the device.
Called Sprint walked through a full wipe of the OS and reinstall. That was a no go and wasted nearly 2 hours of my time on the phone... However the Level 2 tech agreed that it appeared to be a failure of the device and advised that I return it to the Sprint store.
Got to sprint and showed them the video I had made of what the phone was doing. They also agreed that something was wrong with the phone and replaced it immediately.
Just in case I am not the only one that is having this problem I am uploading the video to youtube... I will share that link with you as soon as it is done uploading.
This is a video showing the issue using the "draw" application:
If you run into similar issues let me know!
I've seen some strange things happen but I figured it was the Otterbox Defender case or humidity here in Florida.
Will watch more closely now. Thanks for the report!
I've also been having strange issues, where touches are appearing out of nowhere. Had to turn off the pattern lock as a result, since I nearly got locked out of my device since it wouldn't register my pattern properly. It seems to 'reset' itself after a couple reboots, but starts acting up again at a later random time. Between the poor GPS performance and this issue, I'm starting to wonder if I upgraded from my Evo 4G a bit too early...
Same thing happens to mine while texting I would click a letter but it would click another one. It just did it once tho
never discount the existence of a true phantom pressing those screens ;p
I have heard of several people with the issue. Kinda makes me nervous. Already swapped 1 due to bad camera.
Sent from my PG86100 using Tapatalk
Same thing happens to my e3d
My touchscreen is having issues lately too. It'll work fine for several hours, then the screen will either be unresponsive or register phantom movements. Sometimes it won't register the lockpattern as I move my fingers, and other times it refuses to swipe left or right between screens. I've been trying to figure out if it's some kind of software or hardware issue, but no luck. I'd hate to return it(since it's my 2nd 3D) but if it continues for the rest of the week, it's going back. I made a video clip of it jumping screens randomly just in case the Sprint store ask any questions.
*update
I installed the paint program like OP did and had similar things happen on mine with the random lines and unresponsive screens. I guess I'll return tonight for 3D #3....
Mine just started doin the same thing lately, any of you have results yet? Did you turn in your phone or did they repair it? I really dont wanna go to the sprint store and turn mine in because i dont want a refurbished unit. 9/10 in the past when ive went through insurance, the phone they send me is broken as well and then it goes round and round. Sometimes my phone will just stop responding to touch, it will have phantom touches and/or on the htc_ime mod keyboard on compact qwerty; the ui, jk, m, . column up and down wont work at all. strange to say the least, never had this happen to any of my phones before.
My launch day EVO 3D is being replaced also due to this issue. She be back up and running with my new phone Wednesday.
Sent from my PG86100 using xda premium
Well mine developed this problem a few days ago.
The top inch or so of the screen and when I get this problem the touch sensitive buttons also dont work sometimes.
My problem and my question is that, I dont have insurance on the phone, I bought it on Amazon from a private party after my EVO 4G was stollen.
If I take it to Sprint can they just replace the digitizer, since this is a defect of the phone and would that even fix this problem?
If you don't have insurance on the phone then you need to go on ebay and search for evo 3d lcd digitizer housing. Yesterday, I paid $50 shipped from usa.
If you cant find a good listing then u can buy the lcd + digitizer (or just the digitizer) without housing. But it's hard work to do these two because those things are glued and painful to disassemble. It will definitely look jacked up after all your hard work. Just get it with the housing (front black plastic)
Here is a usa seller with what i'm talking about but he as no feedback so i didnt buy from him.
http://www.ebay.com/itm/HTC-EVO-3D-...ultDomain_0&hash=item1c20adc044#ht_2172wt_286
There is a hi res disassembly video on youtube.
I've been experiencing this issue lately as well. I've had this phone since the month it was released and it only started acting up as of a couple weeks ago. It started off as the touch screen not registering any touches, not even the capacitive buttons. Then this week it started it started doing the crazy phantom touch thing. In order to get it working, I simply shut off the screen then turn it back on again. It seems to happen less if I'm lighter on the screen. Thank gawd I'm not the only one experiencing this.
Sent from my PG86100 using XDA App
I called a sprint store and they told me that they would either replace the digitizer or the phone for a fee of 35 dollars, since I did not have insurance.
So, I took my phone in and they had another screen that was from another phone that had a different problem.
After they replaced it, he did not charge me
I was happy until I started to drive home and I was checking it some more and realized that the new screen also had the same digitizer problem.
I guess im headed back to Sprint tomorrow hopefully they give me another phone. and I will happily pay the 35 dollars.
Wow thats a real good deal. I never considered taking it for repair. I thought it must be cheaper to do it myself. I hope they can get you a working one. I'm sure they won't try to charge you for it when you go back.
I'm having trouble with my Evo as well, not sure if its the same issue or not.. for about the past week my notification bar will be intermittently unusable, I can't pull it down at all.. then sometimes it'll work. Unfortunately the times I've been near a sprint store it's working fine.. UGH. Also it's been giving me some random letters occasionally when texting, or the most aggravating is when it "clicks" the backspace button and that sticks and it erases whatever text I just wrote. Sounds like a similar issue.. I just wish mine was consistent, sometimes it works perfect.
Call me an idiot but whats the app that you were using!?
Edit:nvm found it haha
Well today i paid the 35 dollars and will be getting another phone
A really good app for testing screen problems is call "touch test"
http://www.appbrain.com/app/touch-test/org.hermit.touchtest
Mine seem to get worse when i had more then one finger on the screen. and it got really bad with just a little bit of preasure on the screen.
I'm having a similar problem but it is only with the capacitative soft keys.
I have problems from time to time. It gets so annoying on Swype because it will leave breaks while I'm Swyping and instead of one word I'll get like four weird words instead. Very cumbersome.
Sent from my PG86100 using Tapatalk
For the past couple of months, my screen has been detecting too many inputs on the top half of the screen, primarily in the middle of it. One finger seems to produce up to four inputs sometimes, depending on the amount of pressure. I'm not mashing the screen or anything, but I do play the occasional game of pew-pew.
I've tried a keyboard recallibration and a full wipe to no avail. Currently running ViperROM, but I don't think that's the issue. Any suggestions before I try my luck with the repair plan?
I have the same issue. Looks to be hardware related.
Try uninstall third party lock screen...
I'm using sense for that.
I had that issue for a while. I had to completely wipe and change roms. I think I found a lock screen was to blame. as the other poster pointed out.
Using LeeDroid, I got rid of the sense lockscreen and went back to the droid one. Nothing seemed to change.
When this first happened on a previous ViperROM build, I had been using it for a long time. After doing a full wipe and upgrading to the newest version of it, the problem came back immediately. So, I really doubt it's got something to do with that.
Hssarth said:
For the past couple of months, my screen has been detecting too many inputs on the top half of the screen, primarily in the middle of it. One finger seems to produce up to four inputs sometimes, depending on the amount of pressure. I'm not mashing the screen or anything, but I do play the occasional game of pew-pew.
I've tried a keyboard recallibration and a full wipe to no avail. Currently running ViperROM, but I don't think that's the issue. Any suggestions before I try my luck with the repair plan?
Click to expand...
Click to collapse
Download multitouch test free from market.. run it .. set phone on table and watch it.. if u see circles while not touching it.. then you my friend have a bad digitizer (screen)... I've had 3
Sent from my PG86100 using XDA
That's actually how I noticed the extra inputs to begin with. They only show up while touching the screen.
Edit: A little weirdness. I accidentally left it under my laptop for a few hours. Now, I only get one extra input instead of three. It seems to detect up to four just fine, though.
I found my problem related to this was using a screen protector, the anti glare and clear had these phantoms touches, even from breathing on the screen wrong.
Removed since its got gorilla glass anyways, no more issues.
Sent from my HTC EVO 3D X515m using Tapatalk
This is the first phone I've decided to go without one on. So unfortunately, I can't say that's the cause, either. :x
Ive got your answer guys! its the screen digitalizier had the same exact problems for months to the point of throwing it, sometimes i would put a new rom on it and it would fix it for a couple hours and then it would come back I called a cell phone repair place in st louis called. CRP they have local shops and a website you can send it in. It takes about 2 hours if you have a shop around you or send it off. Call around to see if you have any cell phone repair shops near you Ok by now, you guys are dieing too know the price right, $89.99 plus tax for local repair was my price. Beware you can buy this part from amazon with a kit for $25 and theres video guides online too but unless your use to this kind of work ,pay for a shop to do it or buy the whole lcd screen which is over a hundred dollars anyway. I hope my advice helped you guys because im so happy to have my 3vo running like new again.
Sent from my PG86100 using XDA
phreezex said:
Download multitouch test free from market.. run it .. set phone on table and watch it.. if u see circles while not touching it.. then you my friend have a bad digitizer (screen)... I've had 3
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
thanks for that - sonic was doing my head in - when i would run it would freeze and jump as if i wasnt pressing a direction as well - thought it could be a bit dodgy but it looks like the multi touch is working (I guess evo 3d only has 4 point multi touch?)
Hello all
This is my first post here so let's hope I do everything correctly here
I have a Sony xperia Live with walkman (wt19i) which I dropped unfortunately and decided to replace it after a while because I was annoyed by all the cracks and was up for an experiment.
After a long search, I came up with this:
amazon.com/gp/product/B006MQFFZQ/ref=cm_cr_ryp_prd_ttl_hst_1
I also posted my findings there already to help other people who might want or need to replace their digitizer as well.
But the bottomline is that the screen sometimes just locks up or starts acting weird... then I have to lock/unlock and it is all OK again for a while.
At least once a day I have to take out the battery because the trick I explained above doesn't work anymore at all.
The hardware buttons do.
I have the idea that when I keep playing a game for too long; it locks up faster, so the device warms up.
I guess I already know the answer but I was hoping that someone had any idea's how to fix this as I already did the installment of the digitizer over again without much luck.
Thnx in advance!
Jelle
Hello! I was facing the same trouble with my Xperia Mini Pro which unfortunately expired yesterday.
I had to replace the digitizer+Lcd whichI bought off eBay (money wasted). One thing that you should see is what you use for sticking the screen unit to the phone (I am assuming that it was stuch to the phone using some kind of adhesive as this is the case in Xperias and maybe others too).
When I replaced mine, it was working fine until I used (very carefully) quick drying adhesive on the edges. My guess is that some of that got between the digitizer and the lcd by seeping in because after that, I started to experience the SAME issues as you. For me sometimes, rebooting would be the only thing to make it work again.
I hope it gets fixed for you soon. It only went downhill for me though
navneetkhare said:
Hello! I was facing the same trouble with my Xperia Mini Pro which unfortunately expired yesterday.
I had to replace the digitizer+Lcd whichI bought off eBay (money wasted). One thing that you should see is what you use for sticking the screen unit to the phone (I am assuming that it was stuch to the phone using some kind of adhesive as this is the case in Xperias and maybe others too).
When I replaced mine, it was working fine until I used (very carefully) quick drying adhesive on the edges. My guess is that some of that got between the digitizer and the lcd by seeping in because after that, I started to experience the SAME issues as you. For me sometimes, rebooting would be the only thing to make it work again.
I hope it gets fixed for you soon. It only went downhill for me though
Click to expand...
Click to collapse
Hi there and thx for your reply.
Sorry to hear that you are experiencing the same kind of problems.
Unfortunately I've had this problem from the beginning, when I unpacked it, I could already see that it wasn't an original part under bright light.
I've used 1mm Wide Double Sided Layer Adhesive Sticky Tape Sticker for Mobile Phone, which I also bought on Amazon, despite of how hard it was to apply, it the replacement went fine with it.
The second time I took apart my phone just to see if I did connect everything well, I also re-applied the sticky dual sided tape.
But that did't really help.
But so i've someone has some knowledge or knows some tricks I can experiment with, that would be nice
I read something about heating up the phone like this thread here for example: http://forum.xda-developers.com/showthread.php?t=1041943
I'm willing to try that if there is really no other option
But as I said, it's probably just a badly constructed digitizer I got from China.
Jelpot said:
Hello all
This is my first post here so let's hope I do everything correctly here
I have a Sony xperia Live with walkman (wt19i) which I dropped unfortunately and decided to replace it after a while because I was annoyed by all the cracks and was up for an experiment.
After a long search, I came up with this:
amazon.com/gp/product/B006MQFFZQ/ref=cm_cr_ryp_prd_ttl_hst_1
I also posted my findings there already to help other people who might want or need to replace their digitizer as well.
But the bottomline is that the screen sometimes just locks up or starts acting weird... then I have to lock/unlock and it is all OK again for a while.
At least once a day I have to take out the battery because the trick I explained above doesn't work anymore at all.
The hardware buttons do.
I have the idea that when I keep playing a game for too long; it locks up faster, so the device warms up.
I guess I already know the answer but I was hoping that someone had any idea's how to fix this as I already did the installment of the digitizer over again without much luck.
Thx in advance!
Jelle
Click to expand...
Click to collapse
You changed the screen?! Fire! even though I can do nothing helpful....sorry...
Linnunium said:
You changed the screen?! Fire! even though I can do nothing helpful....sorry...
Click to expand...
Click to collapse
No, I only replaced the digitizer.
The screen was still fine and they weren't really stuck together
Jelpot said:
No, I only replaced the digitizer.
The screen was still fine and they weren't really stuck together
Click to expand...
Click to collapse
But digitizer and screen are one unit and not intended to be separated. Maybe that's the problem!
Sent from my Nexus 4 running Android 4.3
mihahn said:
But digitizer and screen are one unit and not intended to be separated. Maybe that's the problem!
Sent from my Nexus 4 running Android 4.3
Click to expand...
Click to collapse
Yes, I've read that here before, but my mind cannot really get around the why... ?
It wasn't like they were stuck together that I could damage the other when replacing it.
Neither were the parts sold together.
The screen still works and the digitizer as well, it's not like it's not working at all.
The digitizer just stops working after a while and when I lock/unlock again it works fine again.
As far as I remember I also had do connect the digitizer to the mainboard, not the display itself.
It isn't an easy issue, that's for sure
My phone appears to be shot. Is this a hardware issue? When plugged into the computer, it recognizes the phone, but I can't access any files.
Here is a picture of what the screen looks like. Is this phone shot, or fixable?
Superman22x said:
My phone appears to be shot. Is this a hardware issue? When plugged into the computer, it recognizes the phone, but I can't access any files.
Here is a picture of what the screen looks like. Is this phone shot, or fixable?
Click to expand...
Click to collapse
Just happened to mine.. Sprint just gave me a new one.. If you hold the power button down and reset it a few times it might come back. But it will not stay.
Bad touch screen .
Sent from my EVO using Tapatalk 2
:what: Wow. Just happened to 2 people. Wonder if we'll see a rash more suddenly
Sent from my EVO using XDA Premium 4 mobile app
Out of curiosity, did the two phones that did this have the recent OTA update installed?
Nope, I have not done an OTA update in months. It's been working temperamentally all night. I was able to recover and flash a new ROM, and still, same problem. Guessing it's a hardware problem, not a software problem.
ahecht said:
Out of curiosity, did the two phones that did this have the recent OTA update installed?
Click to expand...
Click to collapse
No mine happened last Friday. I have a thread in here where someone linked me to the same problem where its in the cable that goes to the screen..
Sent from my cat riding a dinosaur chasing a UFO!!
hondafreak513 said:
No mine happened last Friday. I have a thread in here where someone linked me to the same problem where its in the cable that goes to the screen..
Sent from my cat riding a dinosaur chasing a UFO!!
Click to expand...
Click to collapse
Anyway to get at that cable in this phone?
That exact thing happened to my device about 3 weeks ago. Sprint replaced the screen for $50. When I powered it up the screen was unresponsive. Turned out that I had an older twrp with a new touch panel. Even though the screen was all full of snow the touch panel was working and I ended up
wiping my system. What an ordeal! My device is working perfect now, it's definitely your screen. Good luck!
Sent from my EVO using xda app-developers app
Superman22x said:
Anyway to get at that cable in this phone?
Click to expand...
Click to collapse
If you know how to take the phone apart.. but it would be best to take to sprint.. you will need to try to get the screen back on to run a ruu to unroot the phone..
Sent from my cat riding a dinosaur chasing a UFO!!
Not hard to take the phone apart but, for $50 bucks they said if it wasn't the screen they would give me a new device. They won't know it's rooted till they fire it up. The guy that helped me didn't care that it was rooted, it's hardware failure. His EVO was rooted lol
Sent from my EVO using xda app-developers app
Nearest sprint store is 200 miles away from my school... I called and they said to call HTC, it will be covered by them, not by Sprint.
Pressing in the lower left of the screen usually gets it to come back on though.
Superman22x said:
Nearest sprint store is 200 miles away from my school... I called and they said to call HTC, it will be covered by them, not by Sprint.
Pressing in the lower left of the screen usually gets it to come back on though.
Click to expand...
Click to collapse
If you have tep insurance they can't refuse to replace it unless it got wet
Sent from inside my mkv
I do not have insurance...
I had this issue. Give it time and it should go back . I was at the Sprint store and then the screen came back. Is your phone hot?
Sent from my EVO using xda premium
Id say it is your touch screen drivers. I have had the same issue when they first dropped. I doubt your LCD would be doing that. If it does fix the issue, then you got a different model touchscreen/lcd.
EDIT: Just read your post about it returning to normal by pressing on the screen. So it does sound like there are some issues, and probably need to get the screen replaced. See what options you have with sprint as it is probably out of warranty with htc anyways. Most shops would charge 100-150 to replace it probably.
I believe it is standard policy for Sprint to charge $50 to fix or replace the device if it can't be fixed. It's not a bad deal, my gf's device had a dead spot and they replaced the screen for $50. You will pay about that for a screen on the internet if you replace it your self. Your only problem is the distance to travel and in my case they had to order the screen so I activated my OG till the part came in. The $50 will guarantee you will get a working device.
Sent from my EVO using xda app-developers app
HTC will replace it for free, I bought the phone from Sprint in March, so it's still in the 1 year warranty even though it was actually manufactured in August.
The strange thing I'm noticing now, is that sometimes the screen goes static, but when I press in that corner, the screen comes back, but it is frozen. The phone seems to freeze a lot now as well.
HTC will replace it for free, I bought the phone from Sprint in March, so it's still in the 1 year warranty even though it was actually manufactured in August. Annoying thing is it takes a minimum of 2 weeks, and I am waiting on a few important calls in the next few weeks. I'm going to buy a used phone on ebay, and then sell it when I'm done.
The strange thing I'm noticing now, is that sometimes the screen goes static, but when I press in that corner, the screen comes back, but it is frozen. The phone seems to freeze a lot now as well. When it's frozen, if I turn the screen off then back on, the static is back. Which almost seems software related. Strange problem.
Update. HTC says the phone is out of warranty and quoted me $290 for repair. I'm guessing this is because I left it S-off? Even though it is clearly a hardware issue...
My next question, is it worth buying a screen online and replacing that, or does the fault go deeper? I can handle the screen replacement, but if there is more wrong, then that is $50 wasted.
I would lime to apologize for how long this thread is, please read the whole thing, thanks
I droped my DNA about 1 month ago and the screen cracked, luckily the digitizer was fine but the glass was cracked bad. Then a week later I guess I was to "rough" with my DNA and I screwed up the digitizer. Al I could see was a black screen with some green and purple lines going on it. So I needed to get it replaced, it would cost me around $150. Everything was working, even the screen, I could still feel the vibrations of me trying to put in my passcode, in other words, it could still recognize me puting in touch inputs but I could couldn't see what I was touching. I put in my head phones to listen to music, and it was fine, the sound was clear and everything. 2 weeks later I go to the repair shop to get it fixed, they put on a new screen and it looks brand new. I get home and I notice the side of the screen is messed up because when I try and press the q button on the keyboard it types the lettet w. So as hard as I try to type the letter q, it won't work. Sadly, I didn't test out my earpiece or the headphone jack. Now I take it back and they order a new LCD and digitizer. I come back in a couple of days so they can put it on the screen works fine. The next day I try to call one of my friends but I notice there was a problem. When I call the screen goes as normal, but when I take the phone away from my head, the screen doesn't come back on. No matter how hard I tried to get it back on, it would get back on. Worst, the earpiece didn't work. I couldn't hear anyone in a call, they could here me but I couldn't here them. I take it back to the repair place, they order like 10 earpieces but it didn't fix the issue. Now they are saying that the problem is my motherboard. So at this point, the only things that don't work are the proximity sensor, the camera because I get an error (cannot connect to camera error), the earpiece, and the headphone jack because its all staticy when I try to watch youtube videos. Yes I have tried many many headphones but the problem keeps persisting. I forgot to mention that my doubletap2wake doesn't work or my sweep2wake. A couple of days later the guy who owns the shop says the problem is the motherboard. I try to get my money back but I had no luck. What do guys have to say? I came in for one problem to get fixed, then I get another. Worst of all my phone just shuts off at like 50%. I can't restart it or anything, I have to connect it to a charger in order to turn it on? What do you guys have to say? They said that when you open up the phone, the pins that holding things in place break off and people get these issues. Sorry for this being so long.
mattking45 said:
I would lime to apologize for how long this thread is, please read the whole thing, thanks
I droped my DNA about 1 month ago and the screen cracked, luckily the digitizer was fine but the glass was cracked bad. Then a week later I guess I was to "rough" with my DNA and I screwed up the digitizer. Al I could see was a black screen with some green and purple lines going on it. So I needed to get it replaced, it would cost me around $150. Everything was working, even the screen, I could still feel the vibrations of me trying to put in my passcode, in other words, it could still recognize me puting in touch inputs but I could couldn't see what I was touching. I put in my head phones to listen to music, and it was fine, the sound was clear and everything. 2 weeks later I go to the repair shop to get it fixed, they put on a new screen and it looks brand new. I get home and I notice the side of the screen is messed up because when I try and press the q button on the keyboard it types the lettet w. So as hard as I try to type the letter q, it won't work. Sadly, I didn't test out my earpiece or the headphone jack. Now I take it back and they order a new LCD and digitizer. I come back in a couple of days so they can put it on the screen works fine. The next day I try to call one of my friends but I notice there was a problem. When I call the screen goes as normal, but when I take the phone away from my head, the screen doesn't come back on. No matter how hard I tried to get it back on, it would get back on. Worst, the earpiece didn't work. I couldn't hear anyone in a call, they could here me but I couldn't here them. I take it back to the repair place, they order like 10 earpieces but it didn't fix the issue. Now they are saying that the problem is my motherboard. So at this point, the only things that don't work are the proximity sensor, the camera because I get an error (cannot connect to camera error), the earpiece, and the headphone jack because its all staticy when I try to watch youtube videos. Yes I have tried many many headphones but the problem keeps persisting. I forgot to mention that my doubletap2wake doesn't work or my sweep2wake. A couple of days later the guy who owns the shop says the problem is the motherboard. I try to get my money back but I had no luck. What do guys have to say? I came in for one problem to get fixed, then I get another. Worst of all my phone just shuts off at like 50%. I can't restart it or anything, I have to connect it to a charger in order to turn it on? What do you guys have to say? They said that when you open up the phone, the pins that holding things in place break off and people get these issues. Sorry for this being so long.
Click to expand...
Click to collapse
I think you should get a new phone.
mattking45 said:
I would lime to apologize for how long this thread is, please read the whole thing, thanks
I droped my DNA about 1 month ago and the screen cracked, luckily the digitizer was fine but the glass was cracked bad. Then a week later I guess I was to "rough" with my DNA and I screwed up the digitizer. Al I could see was a black screen with some green and purple lines going on it. So I needed to get it replaced, it would cost me around $150. Everything was working, even the screen, I could still feel the vibrations of me trying to put in my passcode, in other words, it could still recognize me puting in touch inputs but I could couldn't see what I was touching. I put in my head phones to listen to music, and it was fine, the sound was clear and everything. 2 weeks later I go to the repair shop to get it fixed, they put on a new screen and it looks brand new. I get home and I notice the side of the screen is messed up because when I try and press the q button on the keyboard it types the lettet w. So as hard as I try to type the letter q, it won't work. Sadly, I didn't test out my earpiece or the headphone jack. Now I take it back and they order a new LCD and digitizer. I come back in a couple of days so they can put it on the screen works fine. The next day I try to call one of my friends but I notice there was a problem. When I call the screen goes as normal, but when I take the phone away from my head, the screen doesn't come back on. No matter how hard I tried to get it back on, it would get back on. Worst, the earpiece didn't work. I couldn't hear anyone in a call, they could here me but I couldn't here them. I take it back to the repair place, they order like 10 earpieces but it didn't fix the issue. Now they are saying that the problem is my motherboard. So at this point, the only things that don't work are the proximity sensor, the camera because I get an error (cannot connect to camera error), the earpiece, and the headphone jack because its all staticy when I try to watch youtube videos. Yes I have tried many many headphones but the problem keeps persisting. I forgot to mention that my doubletap2wake doesn't work or my sweep2wake. A couple of days later the guy who owns the shop says the problem is the motherboard. I try to get my money back but I had no luck. What do guys have to say? I came in for one problem to get fixed, then I get another. Worst of all my phone just shuts off at like 50%. I can't restart it or anything, I have to connect it to a charger in order to turn it on? What do you guys have to say? They said that when you open up the phone, the pins that holding things in place break off and people get these issues. Sorry for this being so long.
Click to expand...
Click to collapse
Sounds like they messed it up bad when they put it back together. What repair service did you use. It might not even be worth bothering with the phone anymore it sounds like they messed it up when they were in there fixing it. Make them fix the entire thing or make them get you a new phone. Judging by how many problems are present you may as well just get a new phone.
Please press the thanks button if I have helped you in anyway.
Jaggar345 said:
Sounds like they messed it up bad when they put it back together. What repair service did you use. It might not even be worth bothering with the phone anymore it sounds like they messed it up when they were in there fixing it. Make them fix the entire thing or make them get you a new phone. Judging by how many problems are present you may as well just get a new phone.
Please press the thanks button if I have helped you in anyway.
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I do agree it is time to move on to a new phone. Although as much as we want to MAKE THEM get us a new phone because they missed it more then it was already messed up. Not going to happen. I have the HTC one max and I would recommend that and or you could go after the latest HTC device the famous M8
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thayl0 said:
I do agree it is time to move on to a new phone. Although as much as we want to MAKE THEM get us a new phone because they missed it more then it was already messed up. Not going to happen. I have the HTC one max and I would recommend that and or you could go after the latest HTC device the famous M8
Sent from my HTC6600LVW using XDA Premium 4 mobile app
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I tried to get a refurbished phone but they are like $300 and my mom doesn't want to buy one cause we already put in $150 into this phone.
mattking45 said:
I tried to get a refurbished phone but they are like $300 and my mom doesn't want to buy one cause we already put in $150 into this phone.
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Are you under warranty?
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Jaggar345 said:
Are you under warranty?
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Nope, warranty expired a couple of months ago. The weird thing is, my friend stepped on my phone at school, then when I turned it over, it wasn't cracked and what is more bazzar, everything was working fine, the dt2w, the s2w, the earpiece, the proximity sensor, the camera. Then an hour later, those things were back to not working again.
mattking45 said:
Nope, warranty expired a couple of months ago. The weird thing is, my friend stepped on my phone at school, then when I turned it over, it wasn't cracked and what is more bazzar, everything was working fine, the dt2w, the s2w, the earpiece, the proximity sensor, the camera. Then an hour later, those things were back to not working again.
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Sounds like lose connections.
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mattking45 said:
I tried to get a refurbished phone but they are like $300 and my mom doesn't want to buy one cause we already put in $150 into this phone.
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When are you due for an upgrade?
mattking45 said:
Nope, warranty expired a couple of months ago. The weird thing is, my friend stepped on my phone at school, then when I turned it over, it wasn't cracked and what is more bazzar, everything was working fine, the dt2w, the s2w, the earpiece, the proximity sensor, the camera. Then an hour later, those things were back to not working again.
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Here is what I would do in this situation. Sell this phone as a phone that is not working and can be used for parts on eBay. Then with whatever money you can get try and buy a new phone.
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Jaggar345 said:
Here is what I would do in this situation. Sell this phone as a phone that is not working and can be used for parts on eBay. Then with whatever money you can get try and buy a new phone.
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Agreed... You should be able to find a DNA on eBay or craigslist for way less than $300.
Sent from my Droid DNA using Tapatalk
jamiethemorris said:
Agreed... You should be able to find a DNA on eBay or craigslist for way less than $300.
Sent from my Droid DNA using Tapatalk
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I just got my DNA from a friend who bought it for $100 used. The only reason he didn't want it is he didn't realize he wouldn't get LTE on AT&T..It's near mint condition...so, they're out there.
Sent from my living room
The cool thing is that there's more and more great phones for cheap, especially with craigslist!
X2
thayl0 said:
I think you should get a new phone.
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Sorry ^^^Agreed^^^
its your main board. but you can get a new DNA off ebay for 150$ or less. or buy one with a cracked screen for about 70 bucks and take the mother board out