[Q] help me please phone not starting - Galaxy S II Q&A, Help & Troubleshooting

hi guys please help me out. my phone is not starting. today morning i just check my cell its working fine, i restarted it & from then its not working boot screen is getting stuck . this happens 3 times after then my cell is completely stuck
no recovery mode
no download mode
no usb detecting in pc
tried everything i can putting off the battery n all but nthing happening. so went to some local service center they are saying that we need to flash it with new software. i am also fine with it but they said my every thata will be lose. i cant lose my all the data please help me out in saving it.
my cell is samsung s2 i9100
custom rom = http://forum.xda-developers.com/showthread.php?t=2483709&page=101

I'd be very surprised if they fix it by 'flashing it with new software', normally in these instances you'd be looking at a motherboard replacement. They may be referring to a JTAG, and your phone might be one of the lucky instances where that's possible.
Either way, if you didn't back your data up, you won't be recovering it.

MistahBungle said:
I'd be very surprised if they fix it by 'flashing it with new software', normally in these instances you'd be looking at a motherboard replacement. They may be referring to a JTAG, and your phone might be one of the lucky instances where that's possible.
Either way, if you didn't back your data up, you won't be recovering it.
Click to expand...
Click to collapse
thanks for the reply, well dont know what are they reffering to but they are saying phone will be fine but they cant save the data
is there any best or paid recovery software from which i can get back the data, its even very scary because that backup software will also show very old unwanted data too

Nope. The only very rough chance you may have is to contact a company who specialises in recovery of data from dead hard drives (Google search). Very unlikely to be able to help & will be very expensive if they are able to.

gaganailawadi said:
hi guys please help me out. my phone is not starting. today morning i just check my cell its working fine, i restarted it & from then its not working boot screen is getting stuck . this happens 3 times after then my cell is completely stuck
no recovery mode
no download mode
no usb detecting in pc
tried everything i can putting off the battery n all but nthing happening. so went to some local service center they are saying that we need to flash it with new software. i am also fine with it but they said my every thata will be lose. i cant lose my all the data please help me out in saving it.
my cell is samsung s2 i9100
custom rom = http://forum.xda-developers.com/showthread.php?t=2483709&page=101
Click to expand...
Click to collapse
i don't know if it'll work or not.. BUT if you are going to replace your motherboard Then try this at last may it'll work :
LINK:
http://forum.gsmhosting.com/vbb/f258/samsung-galaxy-s2-i9100-short-circuit-solution-1537757/
It tells to remove the capacitor.. (used for USB OTG)

thnks guys for the reply will let you know what will happen in the end. right now i just gave the phone to local repairing shop.

gaganailawadi said:
thnks guys for the reply will let you know what will happen in the end. right now i just gave the phone to local repairing shop.
Click to expand...
Click to collapse
what does that local repair shop says on inspecting the phone ??
Motherboard Replacement or POWER IC ?? what Price does he asks for ?

nothing works phone was completely dead, i went to gaffar market but still no luck, showed to many shops but all said mother board is dead. so finally i bought one old mother board worth rs 4500 /- & now m using it

Related

[Q] Samsung Galaxy S2 bricked?

Hey,
I've recently bought Galaxy S2.
It had problems with Android 2.3.3 and batter drain so I decided to upgrade to 2.3.4. I followed the instructions and I had to re-partition. Rebooted my phone into download mode, set re-partition option, PDA and clicked start (as said in the guide). It started doing stuff but after ~40-50 minutes there was no progress - it was stuck at "SET PARTITION". After an hour and 20 minutes still nothing and the phone started heating. So I unplugged the USB and removed the battery. Left it to heat down and tried to start recovery/download mode. It couldn't even start. As if it's really dead
How could you know for sure if a phone is bricked? What should I do know?
Is there anything I can try to see if I can bring it back to life or I should go to my provider and ask him to fix it?
I would be really grateful for any suggestions
Thanks in advance,
tftd
You have a bricked phone, you will need to buy another one.
I don't know which instructions you have been following, but it is not the ones here.
Over here, we tell people not to click 2 things. CLEAR EFS, and REPARTITION.
Clear EFS, kills the IMEI, and REPARTITION kills the phone.
Since the bootloader sits in the partition, you don't have bootloader, so no download mode either.
Yup, as the poster before me mentioned; your phone is totally hardbricked. Only way to fix it is through a jtag (requires some advanced hardware) or to send it to samsung on warrantee. Thats why they say not to play with pit files/partitions in the guides.
There is someone on youtube that can fix your device since he has the necessary tools, go to youtube and search for sgs2 jtag, you should find his video where he demonstrates the process, or you can do what the other posters said.
I'm on my phone using the xda application so I can't post the link for you.
Sent from my GT-I9100
Well from what i have read, bricking is really hard even if u check repartition.
Anyway iam a noob,but just search youtube and forums iam sure u will find something.
LiFE1688 said:
You have a bricked phone, you will need to buy another one.
I don't know which instructions you have been following, but it is not the ones here.
Over here, we tell people not to click 2 things. CLEAR EFS, and REPARTITION.
Clear EFS, kills the IMEI, and REPARTITION kills the phone.
Since the bootloader sits in the partition, you don't have bootloader, so no download mode either.
Click to expand...
Click to collapse
Now that's something I shall remember for the rest of my Android Phone life.
I sent my phone to customer service and hope they can fix it.
@achillies400 that dude is trained in small electronics (youtube/com /watch?v=zN7le4GmxZs) I saw what he does but I'm from Bulgaria and I'm not quite sure if the phone would get to USA and back to Bulgaria in one piece ...
For all the people coming after me:
DUDES! DON'T EVER RE-PARTITION! NEVER EVER!!!!!!
Thank you all for giving suggestions and helping me! Pretty much appreciated!
tftd said:
Hey,
I've recently bought Galaxy S2.
It had problems with Android 2.3.3 and batter drain so I decided to upgrade to 2.3.4. I followed the instructions and I had to re-partition. Rebooted my phone into download mode, set re-partition option, PDA and clicked start (as said in the guide). It started doing stuff but after ~40-50 minutes there was no progress - it was stuck at "SET PARTITION". After an hour and 20 minutes still nothing and the phone started heating. So I unplugged the USB and removed the battery. Left it to heat down and tried to start recovery/download mode. It couldn't even start. As if it's really dead
How could you know for sure if a phone is bricked? What should I do know?
Is there anything I can try to see if I can bring it back to life or I should go to my provider and ask him to fix it?
I would be really grateful for any suggestions
Thanks in advance,
tftd
Click to expand...
Click to collapse
MobileTechVideos have a jtag maybe they can repair.
Otherwise sent your device to an Samsung ServiceCenter!
looks like your simplest solution is the Jtag.
Is the samsung service centre offering a free repair? or are there any costs involved?
netchip said:
MobileTechVideos have a jtag maybe they can repair.
Otherwise sent your device to an Samsung ServiceCenter!
Click to expand...
Click to collapse
Yeah.. Still that's not an option for the moment - I live in Bulgaria .. :/
dullah said:
looks like your simplest solution is the Jtag.
Is the samsung service centre offering a free repair? or are there any costs involved?
Click to expand...
Click to collapse
Weelll... I hope it's free... though I'm prepared for a bill..
I didn't tell them I was flashing the rom... I told them it was heating up and suddenly it stopped working. Hope that's convenient enough
Check this link out.Its a list of places where you can get your phone jtaged incase it happens again.Near the bottom there is a contact for your country.
http://www.jtagbox.com/riff-jtag-bo...-bricked-phone-riff-box-owners-list/#comments
okay, I hope it all works out
my phone has a busted up screen guys, claiming on house insurance, if i was to Clear EFS, kills the IMEI, and REPARTITION kills the phone. that would make it unbootable right??
I wouldnt give up jet
I ended up in quite a simular situation, i failed during flashing another pir, witch resulted in a non bootable phone with none ability to charge the battery. I tried to charge the battery elsewhere and was actually able to detect the phone in odin(none visual respons on the phone but stil). there should be a hope of reflashing it from here. could anyone explain why the screen goes blank even if its in downloadmode? is it related to imei/rom?
I would try this before sending in the phone. I talked to some guys in a norwegian servicecetre. If they are not able to connect it via usb to a pc and flash it they probably just change the motherboard!(EXPENCIVE) JTAG didnt seem to be the sollution of choice. changing the motherboard was rarely the sollution,but apperantly one customrom ****ed up both bootloaders(rom and imei) witch made them helpless reflashing it.
I bricked my phone because repartition was checked
I bricked my phone because I checked repartition. DO NOT CHECK BOX NEVER EVER EVER.
I sent back to t mobile and just said it would not turn on or charge and they repaired it free.
Since I have had my phone repaired I have flashed lots of custom roms with no major problems. Difference I have never once since clicked repartition and I made a backup of my EFS folder using Galaxy s unlock from android market also unlocked my s2 no probs
If you can detect it in Odin. Usually it is always able to be fixed.
But you may have to use someone else's full backup dump. But they may not want to give you their efs information of their phone.
Look online for galaxy s3 boot-loader etc.
This is for future people that need help

Galaxy S2 I9100 Wont Turn On

Okay so I just got my new phone
And I noticed it was version 2.3.4
So I read about how to upgrade it to 2.3.6
so I did it with odin and when I started to process
it just froze and I unplugged my phone and turned it off
Then I tried to get it on again but that would not happen?
I also tried to get in download mode again that wont work either
Also when I plug my usb into the phone my computer wont regonize it
Is my phone dead now????
I just had it like for 1 day....
Please help me
remove the battery for a minute, but it back in and press vol down+home key+ power button... maybe it will work this way.
where did it freeze in odin?
did you had your drivers installed correctly?
gigeaky said:
remove the battery for a minute, but it back in and press vol down+home key+ power button... maybe it will work this way.
where did it freeze in odin?
did you had your drivers installed correctly?
Click to expand...
Click to collapse
My driver were installed correctly, before all the problems it would just show up on KIES
And im not really sure were it started to fail in Odin but it looked like odin stopped working and just froze so that's why I removed to usb and turned it off.
And I just tried to get in download mode again but no luck..
Keep trying to get into DL mode; remove battery - put it back in, hold home/vol down/power. Try a jig as well, if you can't get one easily there's a thread in General where people have offered to lend their jigs to other people, there might be someone near you with one.
If you can't get into DL mode & there's no other signs of life from the phone, it's a service centre job. If that happens, play dumb. Say as little as possible. You never know, you might blag it for warranty service/replacement (This is never guaranteed tho given you borked it & they're quite within their rights to charge you).
MistahBungle said:
Keep trying to get into DL mode; remove battery - put it back in, hold home/vol down/power. Try a jig as well, if you can't get one easily there's a thread in General where people have offered to lend their jigs to other people, there might be someone near you with one.
If you can't get into DL mode & there's no other signs of life from the phone, it's a service centre job. If that happens, play dumb. Say as little as possible. You never know, you might blag it for warranty service/replacement (This is never guaranteed tho given you borked it & they're quite within their rights to charge you).
Click to expand...
Click to collapse
Its just totally dead...
but I can send it for repairs right?
its one day old
Oh yeah, of course it can be repaired In similar cases it's often a motherboard replacement. How much that costs will depend on how much labour/parts cost in your part of the world.
MistahBungle said:
Oh yeah, of course it can be repaired In similar cases it's often a motherboard replacement. How much that costs will depend on how much labour/parts cost in your part of the world.
Click to expand...
Click to collapse
I mean the guaranty if I send it to Samsung they would repair it right?
Just got motherboard replaced
Hi,
I just got my motherboard replaced.My phone was out of warranty though.
But your is,
My phone was rooted,but service centre wont be able or try to detect that ,new motherboard replace everything even ur IMEI. So just go to service centre and dont tell them the reason that you tried odin.
first thing,never ever try to remove usb if ODIN frozes.it will brick ur phone.wait for long like 20-30 min for expensive phone.have a coffee in between.
They took 9000 INR which is now 155 usd. Dont worry they will replace it if you dont tell the correct reason and you sud have invoice.
Try volume up_home+power button.
hungryheart said:
Hi,
I just got my motherboard replaced.My phone was out of warranty though.
But your is,
My phone was rooted,but service centre wont be able or try to detect that ,new motherboard replace everything even ur IMEI. So just go to service centre and dont tell them the reason that you tried odin.
first thing,never ever try to remove usb if ODIN frozes.it will brick ur phone.wait for long like 20-30 min for expensive phone.have a coffee in between.
Click to expand...
Click to collapse
I was al new to odin etc
I never thought it would kill my phone
The reason I was trying to update was because my wifi signal was very weak
and with the 2.3.6 update that would have been fixed...
But ill go to the service center and tell them a other story
There are never any guarantees with this. You take the phone in, keep the story simple & you cross your fingers. There have been cases like this where people here have been told 100% guaranteed by people on here they'd get their phone repaired for nothing & they haven't.
If you expect Samsung to fix your phone/the thought of not having a warranty scares you, you don't mess with it in the first place.
MistahBungle said:
There are never any guarantees with this. You take the phone in, keep the story simple & you cross your fingers. There have been cases like this where people here have been told 100% guaranteed by people on here they'd get their phone repaired for nothing & they haven't.
If you expect Samsung to fix your phone/the thought of not having a warranty scares you, you don't mess with it in the first place.
Click to expand...
Click to collapse
well then my phone should just be able to update by itself
but it didn't it also didn't with KIES
so that's why I tried odin...
only option
MistahBungle said:
There are never any guarantees with this. You take the phone in, keep the story simple & you cross your fingers. There have been cases like this where people here have been told 100% guaranteed by people on here they'd get their phone repaired for nothing & they haven't.
If you expect Samsung to fix your phone/the thought of not having a warranty scares you, you don't mess with it in the first place.
Click to expand...
Click to collapse
Only option he has is go to service centre.since he cant go into recovery or download mode.
my samsung service centre repair details
samsung reference number: 8453895812
samsung job: 4152782897
check http://cybersvc2.samsungcsportal.com/cyberservice/csc/account/login01.jsp?locale_id=in_en&ssoUseYn=N&ssoLang=en
click check repair status.
I save 1000inr and told the person to cancelled my request.
If someone try to help ,dont discourge him.
---------- Post added at 03:13 PM ---------- Previous post was at 03:08 PM ----------
soulripher said:
well then my phone should just be able to update by itself
but it didn't it also didn't with KIES
so that's why I tried odin...
Click to expand...
Click to collapse
I didnt said any story,i just told that after driving i tried to access my phone and it didnt power on.it was little heated at that time..
You dont have any other option if you cant go to download or recovery mode.and your best option is go to service centre.
hungryheart said:
Only option he has is go to service centre.since he cant go into recovery or download mode.
my samsung service centre repair details
samsung reference number: 8453895812
samsung job: 4152782897
check http://cybersvc2.samsungcsportal.com/cyberservice/csc/account/login01.jsp?locale_id=in_en&ssoUseYn=N&ssoLang=en
click check repair status.
I save 1000inr and told the person to cancelled my request.
If someone try to help ,dont discourge him.
Click to expand...
Click to collapse
Okay thanks,
When I charge me dead phone it does get really hot!
idk if that's still a sign of life...
Thankyou Captain Obvious.
I'm pretty sure I said in my first post (I did) that it would likely be a service centre job.
And what I also said was you're never 100% every single time guaranteed to get it repaired/replaced for nix if you've messed with it (as the OP has). For some reason, you failed to get that bit. Comprehension not a strong point, eh ?
OP - Phone heating up at back near the top/camera - dead. Sooner you send it in/get it fixed the sooner you'll be able to use your phone again.
hungryheart said:
-SNIP
Click to expand...
Click to collapse
MistahBungle said:
Thankyou Captain Obvious.
I'm pretty sure I said in my first post (I did) that it would likely be a service centre job.
And what I also said was you're never 100% every single time guaranteed to get it repaired/replaced for nix if you've messed with it (as the OP has). For some reason, you failed to get that bit. Comprehension not a strong point, eh ?
OP - Phone heating up at back near the top/camera - dead. Sooner you send it in/get it fixed the sooner you'll be able to use your phone again.
Click to expand...
Click to collapse
Im just going te ask my money back because this phone had a lot of issues
like extremely weak wifi signal, shutting down randomly
and sometimes the touch screen would not react
I ordered my gs2 from Singapore so im going to buy a new one in my country

[Q] brick or semi brick or something

i tried to install gt-i9100g in my gt-i9100 phone(by mistake)..then after that my phone shows some wired actions.
1. It goes dead (doesn't turn on or go to download mode or recovery) and after sometime (variable hours or days) will shows battery icon when left in charging.
2.Then it would work for a couple of hours or days then again goes to first step and eventually return to 2nd step and continues.
3. when phones switches on i installed gb stock rom using odin and also tried jb official and also neat rom but still it goes to 1st step.
can anyone tell me what is the problem and what i can do?
Flash dorimanx and set up a 2nd rom and use that. May Slove the problem may not but either way it's worth trying. Problem is is that you flashed the wrong rom for your model.
Service centre.
MistahBungle said:
Service centre.
Click to expand...
Click to collapse
i gave it to service center and they first did some soldering and put in jb and gave it back. It worked fine fine for two days then again repeated the same actions.
when approached them they replied saying that the motherboard is gone and has to be replaced.
i was thinking if anything could be done other than replacing the motherboard( as it costs INR RS 9000 app..).
2nd hand motheboard from 'donor' phone with broken screen/etc, replace board yourself or pay a local mobile repair shop to do it. Cheaper than a service centre putting a new board in.
If the phone won't boot at all & you have no download/recovery modes (when it's not working) caused by flashing firmware for a different device, what fix exactly would you like anyone here to suggest ?
It might be JTAG'able (though don't get your hopes up), but you're only going to find that out if you take it someone who does JTAG's, and they might charge you money purely to take a look at the phone regardless of whether it's possible to JTAG or not.
Edit - There may also be something hardware-wise going on as well as what you did flashing wrong firmware.
I think it's time for a new phone.

[Q] please help! Urgent! i cant turn on the phone

please help! My S2 suddenly hang... then it cant turn on anymore
I have tried to enter both download mode or recovery mode, but failed.
I want to get back the file in the internal SD , what can I do? I connect the phone to the PC but the PC cannot detect the phone..
could anyone kindly help me ?:crying:
Service centre or local mobile repair shop.
MistahBungle said:
Service centre or local mobile repair shop.
Click to expand...
Click to collapse
i have tried to go these places but useless.. they only know how to replace the motherboard , they won't help us to deal with the back up issue
You can't solve that issue. It's not possible. The only people who might be able to (and this is probably a 1 in 1000 chance) is a company who specialises in data recovery from dead hard drives, and even that is very unlikely.
do others have methods to help me??
No.
i want to know what 's wrong with my phone....:crying:
when i try to turn on, i feel that the phone is still a bit warm... it's working right??
Something on the motherboard has crapped itself. No, the opposite. Having the phone warm up near the camera is symptomatic of every single case like this we see/have seen on here in 2.5 yrs. You're not fixing it yourself unless you replace the motherboard yourself, and you're not recovering your data regardless of what you or anyone else does.
Now, you can sit here for 4 days, a week, two weeks, a month in denial & maybe have people tell you to try things that might build your hopes up but have absolutely no chance of working, or you can bite the bullet & have the phone repaired or buy a new phone.
The choice is yours.
hahasir2000 said:
i want to know what 's wrong with my phone....:crying:
when i try to turn on, i feel that the phone is still a bit warm... it's working right??
Click to expand...
Click to collapse
Take your phone to local mobile repair shop ... asks for checking short circuit for battery , and Two power IC's .. one located near camera and other lower Right..
ask him to check if something is wrong on both these..
if it does... asks for POWER IC replacement or Motherboard replacement..
If at last nothing works and you are finally going to replace your motherboard anyway
do this thing or ask a technician to do this.. may be it'll work:
http://forum.gsmhosting.com/vbb/f258/samsung-galaxy-s2-i9100-short-circuit-solution-1537757/
Best of Luck..
Let us know what decision you will take.. it'll help others in the forum to solve same dead issue on their phones..
akhil17kr said:
Take your phone to local mobile repair shop ... asks for checking short circuit for battery , and Two power IC's .. one located near camera and other lower Right..
ask him to check if something is wrong on both these..
if it does... asks for POWER IC replacement or Motherboard replacement..
If at last nothing works and you are finally going to replace your motherboard anyway
do this thing or ask a technician to do this.. may be it'll work:
http://forum.gsmhosting.com/vbb/f258/samsung-galaxy-s2-i9100-short-circuit-solution-1537757/
Best of Luck..
Let us know what decision you will take.. it'll help others in the forum to solve same dead issue on their phones..
Click to expand...
Click to collapse
thanks for your suggestion ^^ i will try try
hahasir2000 said:
thanks for your suggestion ^^ i will try try
Click to expand...
Click to collapse
Let us know when your problem is solved

[Q] S2 does not start

Hello, yesterday my phone freezes and I couldn`t make a restart, I removed the battery but the screen still worked 30sec, now the phone does not want to start, I tried to make reset but nothing. Any suggest what happened or what can I do? Thank you.
If the phone won't boot at all, you don't really have many options. Try a jig & see if you can get into download mode. Also search for KingRat's 'jumpstart' method where you try and boot the phone with just the charger/without the battery.
Failing that, you could try another battery, but be aware that is unlikely to be the problem, and you'll end up with a new battery you can't use if you decide to get a new phone rather than have this one repaired.
Service centre or local mobile repair shop, most likely fix = motherboard replacement.
As to why/how it happened; who knows ? We don't have the phone in front of us & opened up in order to diagnose it. Nobody here can tell you that.
MistahBungle said:
If the phone won't boot at all, you don't really have many options. Try a jig & see if you can get into download mode. Also search for KingRat's 'jumpstart' method where you try and boot the phone with just the charger/without the battery.
Failing that, you could try another battery, but be aware that is unlikely to be the problem, and you'll end up with a new battery you can't use if you decide to get a new phone rather than have this one repaired.
Service centre or local mobile repair shop, most likely fix = motherboard replacement.
As to why/how it happened; who knows ? We don't have the phone in front of us & opened up in order to diagnose it. Nobody here can tell you that.
Click to expand...
Click to collapse
what do you think, the problem is with a hardware (i need to replace something on the MO) or with the phone`s OS, can a JTAG help me?
@MistahBungle has spelt it out pretty clear......you CAN'T replace individual components on the motherboard..... attempting to do so is just asking for trouble......
If your phone still has warranty, DON'T try JTAGging, Samsung WILL see that this has been attempted (due to the fact that wires have to be soldered to the motherboard to connect the JTAG) and they WILL shout "unauthorized rework" and "warranty void".......
Sent from my infected_ KitKatted S2.....
phone is stuck on "samsung" logo or dosn't turn on?

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