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So after breaking my original cable, I had it replaced by a regular universal cable that every other phone uses (the mini-usb or whatever) and, I can not get it to connect the two no matter what I do or what computer I use. I'm out of ideas and I don't know where I can get another stock cable. Any help?
It sounds like you just got a charging cable and not a data cable. You can't tell by looking but there is a difference. Plug in the cable and check the battery info. a data cable will show USB charging. You don't need an original cable, just make sure it is the data type.
Sent from my ADR6425LVW using Tapatalk
ο χάκερ said:
So after breaking my original cable, I had it replaced by a regular universal cable that every other phone uses (the mini-usb or whatever) and, I can not get it to connect the two no matter what I do or what computer I use. I'm out of ideas and I don't know where I can get another stock cable. Any help?
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maybe uninstalling & re-installing the drivers might help
qudwis said:
maybe uninstalling & re-installing the drivers might help
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Click to collapse
I didn't know you could uninstall the drivers, and would love it if you could elaborate a little for me
b5fan said:
It sounds like you just got a charging cable and not a data cable. You can't tell by looking but there is a difference. Plug in the cable and check the battery info. a data cable will show USB charging. You don't need an original cable, just make sure it is the data type.
Sent from my ADR6425LVW using Tapatalk
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It did show up as USB, but has never worked since I got my cables switched
ο χάκερ said:
I didn't know you could uninstall the drivers, and would love it if you could elaborate a little for me
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Click to collapse
go to control panel then programs and features
find htc bmp usb driver, htc driver installer, and htc sync
uninstall those three.
go here and download htc sync 3.0 and install.
http://www.htc.com/us/support/rezound-verizon/downloads/
As b5fan stated, the problem is the cable. Your new micro USB cable is a charging cable only. If you buy a data USB cable it will work. Doesn't have to be original.
Best Buy or Verizon are your best options.
qudwis said:
go to control panel then programs and features
find htc bmp usb driver, htc driver installer, and htc sync
uninstall those three.
go here and download htc sync 3.0 and install.
http://www.htc.com/us/support/rezound-verizon/downloads/
Click to expand...
Click to collapse
I will try that, thanks for the tip.
Dalamar1320 said:
As b5fan stated, the problem is the cable. Your new micro USB cable is a charging cable only. If you buy a data USB cable it will work. Doesn't have to be original.
Best Buy or Verizon are your best options.
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Click to collapse
Only trouble is that I did exactly that. Went over to Verizon and bought a brand new cable. THAT'S when my phone was no longer visible to my computer, when I tried connection the new cable.
re-installation of the drivers did me no goo. MY phone just reboot itself to the recovery. wtf
so your saying when u plug in your phone and hit usb mass storage in the notification menu it doesn't come up?
well go to the recovery and see if usb mass storage in amonra works
yojoe600 said:
so your saying when u plug in your phone and hit usb mass storage in the notification menu it doesn't come up?
well go to the recovery and see if usb mass storage in amonra works
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Click to collapse
If that doesn't work and your phone & computer are on the same wireless network search for software data cable in the play store. Download filezilla onto your computer and follow the directions in software data cable
Might be far fetched and blatently obvious, but had this happen to me...have you tried shutting down the computer, pull the power cable, press and hold the power button for 10-15 seconds to clear any juice in the power supply, plug power cable back in and start it back up.
Don't ask me how that works, or how I came across those steps, but worked for me so far everytime.
Sent from my ADR6425LVW using Tapatalk 2 Beta-6
yojoe600 said:
so your saying when u plug in your phone and hit usb mass storage in the notification menu it doesn't come up?
well go to the recovery and see if usb mass storage in amonra works
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I'm saying that neither my phone nor computer has any clue that anything is connected to it. No notifications from either side.
ο; χάκε;ρ;24572680 said:
I had it replaced by a regular universal cable that every other phone uses
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That's the problem right there. As two previous posters have stated, you cannot data connect between a computer and your Rezound with a generic Micro USB cable that other devices use. The Rezound (as well as other HTC phones, I think) has a proprietary data/charge cord. Did you notice the shape of the connecting hole on the left side of your phone? It's not a true Micro USB hole, is it? It's a special HTC hole. Granted, you can plug a generic micro USB cord in (in the upside down position) to charge your phone... I do this every morning. However, you need the special HTC cord to get it to connect data to your computer.
My beef is this: why did a Verizon Wireless employee sell you the wrong cord? Take it back and demand an exchange for a proper HTC cord. Have them look at the phone's manual if they need proof. And if the employee gives you any lip about "well, we don't carry that cord in store", then smack him (don't do it if it's a girl) and remind him of the wonders of US postal services and that he can order the dang part from the Verizon website and have it shipped.
Sent from my ADR6425LVW using Tapatalk 2
Deron Baker said:
That's the problem right there. As two previous posters have stated, you cannot data connect between a computer and your Rezound with a generic Micro USB cable that other devices use. The Rezound (as well as other HTC phones, I think) has a proprietary data/charge cord. Did you notice the shape of the connecting hole on the left side of your phone? It's not a true Micro USB hole, is it? It's a special HTC hole. Granted, you can plug a generic micro USB cord in (in the upside down position) to charge your phone... I do this every morning. However, you need the special HTC cord to get it to connect data to your computer.
My beef is this: why did a Verizon Wireless employee sell you the wrong cord? Take it back and demand an exchange for a proper HTC cord. Have them look at the phone's manual if they need proof. And if the employee gives you any lip about "well, we don't carry that cord in store", then smack him (don't do it if it's a girl) and remind him of the wonders of US postal services and that he can order the dang part from the Verizon website and have it shipped.
Sent from my ADR6425LVW using Tapatalk 2
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Click to collapse
This is incorrect. The port is shaped differently for the MHL adapter. Any MicroUSB cable should carry charge/data unless it specifically says charge only.
I've been using this cable for both charge/data since my Droid 2 since I like to have a really long cable.
http://www.amazon.com/Belkin-6-Feet...I62Q/ref=sr_1_1?ie=UTF8&qid=1334241291&sr=8-1
And this is why the port is shaped the way it is.
http://www.amazon.com/Micro-USB-HDM...5?s=electronics&ie=UTF8&qid=1334241347&sr=1-5
I stand corrected. Thanks. Didn't realize this.
Sent from Tapatalk 2 on a Samsung Galaxy Tab 7 plus
No problem. Based on the OPs info and saying that he broke the original cable (not sure what/how) and it doesn't work in multiple computers. I would assume the worst and say that he may have broken the port on the phone. I've done this before. Left the phone charging overnight, knocked the phone off the table while I was sleeping, and picked it up in the morning.
The phone still charged (although you had to hold the cable at the right angle), but data was a no go. The OPs hit must've been a serious though because the USB port on the Rezound is pretty stout.
isdnmatt said:
No problem. Based on the OPs info and saying that he broke the original cable (not sure what/how) and it doesn't work in multiple computers. I would assume the worst and say that he may have broken the port on the phone. I've done this before. Left the phone charging overnight, knocked the phone off the table while I was sleeping, and picked it up in the morning.
The phone still charged (although you had to hold the cable at the right angle), but data was a no go. The OPs hit must've been a serious though because the USB port on the Rezound is pretty stout.
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Click to collapse
Solid logic, but I actually broke the cable twice. The first time I pulled the metal piece out of the cord (which was just pushed back in, everything worked) but when it actually broke and was non-fixable the cable was simply pulled out of the phone and the cable came in two. Turns out a snug fit isn't so great after all. I don't know, mixed thoughts going through my head. And actually, I've been getting the computer hookup notification when I plug it into a socket. (Wallcharger, phone restarts quickly then the notification pops up and doesnt go away until it's unplugged and the notification is clicked on again)
Deron Baker said:
That's the problem right there. As two previous posters have stated, you cannot data connect between a computer and your Rezound with a generic Micro USB cable that other devices use. The Rezound (as well as other HTC phones, I think) has a proprietary data/charge cord. Did you notice the shape of the connecting hole on the left side of your phone? It's not a true Micro USB hole, is it? It's a special HTC hole. Granted, you can plug a generic micro USB cord in (in the upside down position) to charge your phone... I do this every morning. However, you need the special HTC cord to get it to connect data to your computer.
My beef is this: why did a Verizon Wireless employee sell you the wrong cord? Take it back and demand an exchange for a proper HTC cord. Have them look at the phone's manual if they need proof. And if the employee gives you any lip about "well, we don't carry that cord in store", then smack him (don't do it if it's a girl) and remind him of the wonders of US postal services and that he can order the dang part from the Verizon website and have it shipped.
Sent from my ADR6425LVW using Tapatalk 2
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Funny thing is, I did this and they told me they only carried the one I have now. Dissapointed I left thinking "what the hell, how can you only carry this cable when there is a much different one coming with the phone, that you, Verizon, sold me?" but of course, I avoided an epidemic and am doing everything I can and using alternate methods for file transfer. Only thing is I can't run RUU's because I can't relock my bootloader.
After a good long while my X2's microSD port stopped working. So now I can't charge it, or connect it to my computer. I took it to a Verizon Wireless store and they confirmed that the port looks fine, but doesn't work. They had me a replacement shipped. I have the one they just sent me working fine, but I have to return my old one. The old one with the messed up port has Eclipse v2.3 on it, and I don't know how to get it back to a stock ROM without being able to connect it to my computer. It says in the shipping paperwork that they can charge me the full retail price for several reasons, including "software alterations." I can get to the stock bootloader of course, but bootstrap requires me to be plugged in to the AC charger. Any help would be appreciated. Thanks guys.
When you say doesn't work... do you mean absolutely zilch or will it charge?
Nothing
tallyforeman said:
When you say doesn't work... do you mean absolutely zilch or will it charge?
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I mean absolutely zilch!
Have you tried wiggling the USB plug on your cable when it's connected? Sometimes, it might be really loose. I'm assuming you and Verizon tried, especially if you took it to Verizon and they confirmed it wasn't working.
I'm also assuming you've tried different cables just in case? I do know that if you don't use a cable that was made specifically for the X2, it might not have enough power to charge. I have noticed that with my RAZR (and my X2 before that), using USB cables and chargers that were NOT specific to the RAZR/X2 worked fine for a while and then they wouldn't work or worked sporadically. I would have to wiggle the cable to make it "register" but one slight movement would then cause the phone to say it was disconnected from the charger.
But, if I used the car charger or charging cable that came with my RAZR/X2, it worked fine.
I know some people have also tried bending in the outside part of the USB port more towards the inside so that it results in a tighter fit for the USB connector on your cable and that has worked. But, you definitely want to be careful if you're returning it.
Otherwise, it's probably something on the actual circuit board inside where the port has broken away from the logic board and is no longer registering to the phone when something is connected. At that point, I think you're done.
Thanks for the Ideas
iBolski said:
Have you tried wiggling the USB plug on your cable when it's connected? Sometimes, it might be really loose. I'm assuming you and Verizon tried, especially if you took it to Verizon and they confirmed it wasn't working.
I'm also assuming you've tried different cables just in case? I do know that if you don't use a cable that was made specifically for the X2, it might not have enough power to charge. I have noticed that with my RAZR (and my X2 before that), using USB cables and chargers that were NOT specific to the RAZR/X2 worked fine for a while and then they wouldn't work or worked sporadically. I would have to wiggle the cable to make it "register" but one slight movement would then cause the phone to say it was disconnected from the charger.
But, if I used the car charger or charging cable that came with my RAZR/X2, it worked fine.
I know some people have also tried bending in the outside part of the USB port more towards the inside so that it results in a tighter fit for the USB connector on your cable and that has worked. But, you definitely want to be careful if you're returning it.
Otherwise, it's probably something on the actual circuit board inside where the port has broken away from the logic board and is no longer registering to the phone when something is connected. At that point, I think you're done.
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Thanks for the ideas, but I already tried all of those with no luck. There was about two days where I could still charge it with some manipulation of the connection, but no more.
What about a different battery, tried a ifferent one?? If the battery is shot, that can create a headache in its own world.
Battery's Good
tallyforeman said:
What about a different battery, tried a ifferent one?? If the battery is shot, that can create a headache in its own world.
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Nope, the battery is fine. It's working well in replacement phone.
I got a bolt recently for parts, and it turned out being in better condition than my current one.
Only downside to the new one is that the USB port will only charge and not recognize being plugged into PC.
I've seen an app that allows wireless adb w/o root, but it requires you to be plugged in to initiate it...
Just wanted to see if there was any hope for getting root on the thing...
bobz1993 said:
I got a bolt recently for parts, and it turned out being in better condition than my current one.
Only downside to the new one is that the USB port will only charge and not recognize being plugged into PC.
I've seen an app that allows wireless adb w/o root, but it requires you to be plugged in to initiate it...
Just wanted to see if there was any hope for getting root on the thing...
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Click to collapse
You may just need a different cable, or to use a different USB port on the PC.
May even wanna try a friends/family members PC if yours doesn't have at least one powered USB 2.0 port.
Most likely it's the cable, the port, or lack of drivers on the pc.
If the port gets power to charge, then the port should be fine.
santod040 said:
You may just need a different cable, or to use a different USB port on the PC.
May even wanna try a friends/family members PC if yours doesn't have at least one powered USB 2.0 port.
Most likely it's the cable, the port, or lack of drivers on the pc.
If the port gets power to charge, then the port should be fine.
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Click to collapse
The phone does work great for the most part, but the water damage stickers are bad. I popped it open and the insides look alright, but considering the sticker on the inside is bad too, there may be a chance it messed with one of the pins or something on the micro USB port. It is too small and covered for me to be able to tell if part of it is actually bad. Computer notices something was plugged in (listed as unknown).
As I mentioned, it was listed as a parts phone (claimed to not turn on), but figured I could pull the screen assembly if i cracked another one..
Same result using multiple computers/wires, leaving it to the phone.
I have rooted many of these before using the old adb methods and revolutionary, generally using your ROMs, mainly because they're made with quality and you're one of the only developers this phone has left.
I've been trying to work around the need for the USB cable, but using adb provides the permissions needed to get the files over to the data folder.. I do have ssh access to the phone, but the commands are very limited (no dev mode).
Ok, im trying to figure out why this phone wont charge or connect to pc via usb. I have done testing on the port, and it appears the port is good. and it seems to be making good contact with the board. I have posted pics of the port and the area that connects to the board. I have checked the continuity from a cut usb cable i have, plugged it in port and have good continuity across all the pins of the port. My question is, are the pads on the other side of the pcb points for the usb port? becuase i have no continuity on any of the points with any pin in the cable. the phone turns on, i bought a brand new battery and screen for the phone, i got it for free from someone and it was completely shattered. I have about 75 dollars invested in it. It works perfectly, completely virgin no root or unlocked bootloader. Running the latest update.
I also posted a pic of the jtag pads, there is no continuity on any of those either to the USB. Nor any other pad on the board anywhere. And i think thats odd, there should be one somewhere.
Sorry if i posted this in the wrong area, mods can move it if they need to.
Derfus said:
Ok, im trying to figure out why this phone wont charge or connect to pc via usb. I have done testing on the port, and it appears the port is good. and it seems to be making good contact with the board. I have posted pics of the port and the area that connects to the board. I have checked the continuity from a cut usb cable i have, plugged it in port and have good continuity across all the pins of the port. My question is, are the pads on the other side of the pcb points for the usb port? becuase i have no continuity on any of the points with any pin in the cable. the phone turns on, i bought a brand new battery and screen for the phone, i got it for free from someone and it was completely shattered. I have about 75 dollars invested in it. It works perfectly, completely virgin no root or unlocked bootloader. Running the latest update.
I also posted a pic of the jtag pads, there is no continuity on any of those either to the USB. Nor any other pad on the board anywhere. And i think thats odd, there should be one somewhere.
Sorry if i posted this in the wrong area, mods can move it if they need to.
Click to expand...
Click to collapse
Some more pics..
You try a diffent usb cable? I've tried some of the white ones and they never seem to connect to the pc.
ADM818 said:
You try a diffent usb cable? I've tried some of the white ones and they never seem to connect to the pc.
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Click to collapse
Oh yea, ive done all the obvious things to try and figure it out. When i got it, they said it just quit charging, so i figured it was the battery, so i bought a brand new battery, which came charged, and a new screen, since it was shattered. It turns on, works perfectly, but it will no charge or connect to pc. ive tried 4 or 5 different cables, and ive wiggled and bent and pushed and pulled and everything else on them to try and get a sign of connectivity. So far ive come up with nothing.. This appears to be a common problem with this model, i guess i should have researched it more before i spent so much on parts for it.
Maybe the circuit board is fried.
ADM818 said:
Maybe the circuit board is fried.
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Theres no visible damage to the board, no water damage, nothing is broken, im having a hard time diagnosing it
Derfus said:
Theres no visible damage to the board, no water damage, nothing is broken, im having a hard time diagnosing it
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Click to collapse
My usb port took a dump too once. Had to replace the phone.
Sent from my EVO using xda app-developers app
jlechner said:
My usb port took a dump too once. Had to replace the phone.
Sent from my EVO using xda app-developers app
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Click to collapse
As in the port lost connection to the board/broke? or this same situation, where it just quit working for no reason? The port is working as it should, and making good connection with the board. I'm stumped. If the port was broken, i could replace the port, no problem, but im 100% positive the port is not the issue here.
Derfus said:
As in the port lost connection to the board/broke? or this same situation, where it just quit working for no reason? The port is working as it should, and making good connection with the board. I'm stumped. If the port was broken, i could replace the port, no problem, but im 100% positive the port is not the issue here.
Click to expand...
Click to collapse
I didn't get into it as deep as you, but my phone would charge yet would not work over data (connected to pc). Repair store was stumped too.
Sent from my EVO using xda app-developers app
jlechner said:
I didn't get into it as deep as you, but my phone would charge yet would not work over data (connected to pc). Repair store was stumped too.
Sent from my EVO using xda app-developers app
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Click to collapse
Very interesting. I guess i will have to break down and buy another motherboard, i can get the whole phone on ebay for around $60 with broken screens. think thats my best bet.,
Derfus said:
Very interesting. I guess i will have to break down and buy another motherboard, i can get the whole phone on ebay for around $60 with broken screens. think thats my best bet.,
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Click to collapse
Did you figure out what happened to it? Mine suddenly developed a problem last week and would appear to be charging (charging light on) but it does not really charge. The port looks ok.
Just got the Nexus 9 a couple of days ago, charged it, but when I connected it to the computer, nothing, it's not detected at all. Tried both a Mac and Windows laptop.
I tried a different cable and it works fine with that, just not with the stock HTC cable.
What's going on here? Busted cable? I assume it's not a charge only cable, that wouldn't make much sense. Could it be that the cable doesn't like the USB3 ports?
are yo on modified kernel with fast charge enabled? if so, please disable it.
rhai said:
are yo on modified kernel with fast charge enabled? if so, please disable it.
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Click to collapse
No, just stock rooted. As I said, other cables work fine, but not the stock HTC cable, so it is the cable, not the tablet or the computers/drivers, etc.
ahh I'm sorry i missed that. anyway, surely it was a faulty cable.
rhai said:
ahh I'm sorry i missed that. anyway, surely it was a faulty cable.
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Click to collapse
I'm more curious if anyone else has run into something similar, incompatibilities between a cable and a USB3 port.
sirxdroid said:
I'm more curious if anyone else has run into something similar, incompatibilities between a cable and a USB3 port.
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Click to collapse
Just in case you haven't tried this...When connected to your computer, tap on the USB notification on your Nexus. You will then get more options, one of which is "Transfer Files".
tfrank10 said:
Just in case you haven't tried this...When connected to your computer, tap on the USB notification on your Nexus. You will then get more options, one of which is "Transfer Files".
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Click to collapse
I know. It makes no difference, the tablet simply doesn't show up. As I said above, I know how to use other cables and they work And yes, not a fan that M defaults to charging only every time and have to manually put it in MTP mode.
sirxdroid said:
I know. It makes no difference, the tablet simply doesn't show up. As I said above, I know how to use other cables and they work And yes, not a fan that M defaults to charging only every time and have to manually put it in MTP mode.
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Click to collapse
LOL yeah I assumed you tried that, but just thought I'd verify. Good luck :good:
tfrank10 said:
LOL yeah I assumed you tried that, but just thought I'd verify. Good luck :good:
Click to expand...
Click to collapse
No luck needed, just a different 99c cable
Just to bring closure to this thread, I contacted HTC and they finally sent me a replacement charger and cable even though I only asked for the cable (not because I didn't already have a pile of USB cables around but because I was curious whether there was something wrong with the HTC cable I received with my N9 or just an incompatibility). The new cable I received works fine for both data and charging. So the cable that came in the box was bad. But to my surprise the new charger I got also works much better, it chargers faster (I have a USB dongle that I can measure the charging current with). The original charger was capable to only charge the N9 but not other devices which I found weird.
So something went really wrong with the included charger and cable. How can it be that you have both a bad charger and cable in the same box? I can see one being bad, but both? Makes me wonder what I should expect from the tablet itself ... Doesn't look like quality is top priority at HTC, no wonder the company is not doing well at all.