Cracked Screen - Verizon Samsung Galaxy Note II

So I cracked my screen while working today. I have a protector on it but it hit on gravel just perfect. A local repair shop wants to charge me $239.00 plus tax to repair. They want to replace both glass and digitizer. They say this way ensures no air bubbles. Will I be paying too much? Is it easy to replace where I can do it for much less?
Sent from my SCH-I605 using xda app-developers app

I had mine replaced on my HTC ReZound. I think I spent even more than that. I just closed my eyes when I payed. Lol.
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Related

Camera lens cracked!

So I woke up today to find that my camera lens had cracked yesterday while pocket carrying my phone...thanks HTC for crappy quality. Can not find a lens replacement for thunderbolt I can find some for EVO 4G anybody know if these are the same size or close enough. Had to use old vogue lens grinded down to cover camera it works but it sucks .
Sent from my ADR6400L using XDA App
Anybody know of an alternative to replace the glass cover on my camera. My fix works but the quality of my pictures is not great.
Sent from my ADR6400L using XDA App
I'd suggest just getting your Tbolt replaced from Verizon as this was not your fault.
I tried they told me I would have to file s claim.
Sent from my ADR6400L using XDA App
I've dropped mine a couple times, tossed it onto my desk, all sorts of fun caseless things...and yours just breaks while sitting in a cloth pocket?
Are you sure you're telling the whole story...?
Lol I had it in my pocket most of the day I'm not shure how it cracked. But I'm not worried about how, I want to fix it, any suggestions to how or where to get a lens .
Sent from my ADR6400L using XDA App
i think your picture says enough.
sorry i wish i could help with a solution there but its a hardware problem
Geez stereotyped by my picture now .... What has xda come to.
Sent from my ADR6400L using XDA App
ive never seen just a replacement lens. if verizon refuses to replace it, then try contacting HTC and see if they have a way of providing that part.
a cracked lens isnt a defect so any damage to it will be deemed 'your fault.' so verizon probably wont give you a new one :\ and if you dont have insurance then thats bad news. sorry dude
another option could be to take it to one of those ripoff-artist kiosks at the mall that replace cracked phone screens. their suppliers might have access to your part.
Thanks gohamstergo I have a call into a friend who works at a Verizon service center ( 300 miles away) to see if he can get me one from a damaged phone and also an xda member is checking his parts bin to see if something he has will work. Your pic proves don't judge a book by its cover.
Sent from my ADR6400L using XDA App
Call em and tell them that your charge ports broken and it won't charge. They will replace. Usually with no questions lol. Always works for me
THUNDERBOLT
Now that would be dishonest...but I think my friend at Verizon will be able to come thru with a lens he had two cracked screen tb at his service. Center today
Sent from my ADR6400L using XDA App
elliott35 said:
Call em and tell them that your charge ports broken and it won't charge. They will replace. Usually with no questions lol. Always works for me
THUNDERBOLT
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That will get you a $350 charge on your bill. New policy. And personally, I totally agree with it. If you send in a physically damaged phone the techs at the warehouse will take pictures as proof and send you a receipt for your new 'equipment charge'
Sent from my ThunderBolt using XDA Premium App
That's what I figured..any who he was able to pull the lens from a phone they got that couldn't be repaired so no worries.
Sent from my ADR6400L using XDA App
mcmillanje said:
That will get you a $350 charge on your bill. New policy. And personally, I totally agree with it. If you send in a physically damaged phone the techs at the warehouse will take pictures as proof and send you a receipt for your new 'equipment charge'
Sent from my ThunderBolt using XDA Premium App
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Click to collapse
I guess verizon likes me then because I don't get charged... I have been a customer for 23 years and I have 5 lines an they have told me that I do get special treatment soo iduno
THUNDERBOLT
Lol I want special treatment too....
Sent from my ADR6400L using XDA App

Cracked screen!

So I had my phone in my pocket and I sat down in my car and I guess it was in a bad position or my pants were too tight or something but I sat down and took my phone out and to my surprise my screen had cracked .....anybody know where I can buy a replacement I looked on eBay but only found pages ans pages of protectors
Sent from my LT18i using XDA
You won't know how to replace it your self, plus - the razr is one of the hardest phones when it comes to a full dismantle if you've cracked the LCD. I would say, send it to motorola
MattyOnXperiaX10 said:
You won't know how to replace it your self, plus - the razr is one of the hardest phones when it comes to a full dismantle if you've cracked the LCD. I would say, send it to motorola
Click to expand...
Click to collapse
One of the hardest? It's actually really easy but you lose the water proof. The screen and digitizer is one piece making it a very easy replacement.
Try replacing a digitizer only on a nexus one or hd2 compared to them the razr is child's play
Sent from my XT910 using XDA
I would like to keep it water proof....can I purchase both pieces in tact?
Sent from my LT18i using XDA
r4zrm4xxx said:
I would like to keep it water proof....can I purchase both pieces in tact?
Sent from my LT18i using XDA
Click to expand...
Click to collapse
If you want to keep it water proof and make sure it has gorilla glass send it to Motorola. If you try fixing it yourself, and something else gets broken, you've voided your warranty.
I sent a RAZR MAXX to Motorola to have a broken screen replaced. They "misplaced" the phone and couldn't find it. So they waived the repair cost. ($179) I did finally get my phone back, fixed. 11 days after they received it, good as new warranty intact.
Compared to a any other 4.3 device..i would say this is the hardest
Just wanna say the phone is not water proof its water resistant at best.
Sent from my DROID RAZR using xda premium
You should have removed it before driving
Sent from my GT-I9100 using xda premium
You should've removed it 1st -.-
Sent from my GT-I9100 using xda premium
This sucks lol well still love my RAZR if I cannot find a screen/digitizer combo for a reasonable price ill just send it to Motorola ....does it matter if its rooted or will I have to flash to stock first ?
Sent from my LT18i using XDA

Droid dna screen Replacement

So I've had my dna for a week and a half when my screen shattered. Ironically enough the screen protectors I ordered came in 5 minutes later. I've been scavenging the Web but can't find any replacement screens. Does anyone know if they plan to sell them in the future or is there no hope? Also if anyone has/hears of a broken dna with functional screen I'd love to arrange a deal
Sent from my HTC6435LVW using xda app-developers app
agribby said:
So I've had my dna for a week and a half when my screen shattered. Ironically enough the screen protectors I ordered came in 5 minutes later. I've been scavenging the Web but can't find any replacement screens. Does anyone know if they plan to sell them in the future or is there no hope? Also if anyone has/hears of a broken dna with functional screen I'd love to arrange a deal
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
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No insurance?
Sent from my RAZR MAXX HD using Tapatalk 2
its only a 100 deductible mine just broke so i have the same issue the phones worth eatting the cost just sucking i got to reunlock and all that **** cause im very happy with mine super fast and and will handle more then 1.8 ghz
Would be interesting to try and put the J Butterfly digitizer on the DNA. Remove the branding...
Screen repair
agribby said:
So I've had my dna for a week and a half when my screen shattered. Ironically enough the screen protectors I ordered came in 5 minutes later. I've been scavenging the Web but can't find any replacement screens. Does anyone know if they plan to sell them in the future or is there no hope? Also if anyone has/hears of a broken dna with functional screen I'd love to arrange a deal
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Were you able to locate a screen repair kit? Mine just broke also.
I am also curious about this I have a spare DNA with a broken screen...
Check eBay guys, they're readily available on there.
http://www.ebay.com/itm/Replace-DIG...615298?pt=PDA_Accessories&hash=item35c3c32ec2
agribby said:
So I've had my dna for a week and a half when my screen shattered. Ironically enough the screen protectors I ordered came in 5 minutes later. I've been scavenging the Web but can't find any replacement screens. Does anyone know if they plan to sell them in the future or is there no hope? Also if anyone has/hears of a broken dna with functional screen I'd love to arrange a deal
Sent from my HTC6435LVW using xda app-developers app
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Click to collapse
You do not want to attempt this without an LCD. The digitizer and LCD are fused. Skytrade on Alibaba sells both separately for about $150 total at the time of this post.
If you have only had it for a week and a half can't it be returned or replaced by Verizon? If you bought it there.
Sent from my HTC6435LVW using xda app-developers app
Jaggar345 said:
If you have only had it for a week and a half can't it be returned or replaced by Verizon? If you bought it there.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
he would only be able to return it to verizon if:
1. there was nothing wrong with it and he just changed his mind(within 14 days)
2. it was defective in some way out-of-the-box.
since there's damage to the phone, he wouldn't be able to take it back. it could only be replaced "damaged" through insurance.
Anyone tried this yet? My wife's DNA just broke as well and so far the cheapest place taking them in and repairing it would be $300... anything around 100- 150 and I would be intrigued to do it myself... apparently she is not happy with my old Droid X....go figure ...
Just do insurance replacement for $99. You get brand spanking new phone with 2.04 if lucky maybe 1.15
Sent from my HTC6435LVW using xda premium
I actually have a DNA taken apart at home right now and I'm waiting for a screen to come in. There are some companies on eBay that sell them from 130-200. Most of them ship from China so they will take a couple of weeks to get here, but its a lot cheaper then having HTC or Verizon do it. The instructions to take it apart on YouTube are where you'll want to start, and of you need the screen within a reasonable amount of time, then injured gadgets on eBay ships from the USA, but they are like 40 bucks more than the cheapest display. Just search "droid DNA assembly" on eBay and get whichever one you want.
Sent from my Galaxy Nexus using xda premium
What's your reason for paying more and waiting couple weeks for the screen? Is it cause u have root??
Sent from my HTC6435LVW using xda premium
Well I paid 134 for my screen, and haven't even used the phone yet. I got the parts from my step dad because his coworker dropped it and shattered the glass and LCD. He said if I could fix it, its mine, and now I just have to wait for the screen. I'm using my galaxy nexus right now and I love the phone, so I'm alright with waiting for the screen.
Sent from my Galaxy Nexus using xda premium
That's understandable! Good luck with the repair.
Sent from my HTC6435LVW using xda premium
Just had mine fixed last week. Screen/LCD/labor was $265 with 99 day warranty. First time the screen touched the LCD and the bottom lights didn't work. Took it back the next day and they fixed it. Bottom lights still aren't right, but the screen touch was fixed. When I took it in originally, they told me they wouldn't do just the digitizer. They had tried before and couldn't get it to sit/seal correctly. Good luck with your replacement screen, and let it's know how it turns out.
From my S-Off DNA
RhinoShock said:
Well I paid 134 for my screen, and haven't even used the phone yet. I got the parts from my step dad because his coworker dropped it and shattered the glass and LCD. He said if I could fix it, its mine, and now I just have to wait for the screen. I'm using my galaxy nexus right now and I love the phone, so I'm alright with waiting for the screen.
Sent from my Galaxy Nexus using xda premium
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Click to collapse
I came from the GNEX to. The DNA stock or modified is worlds beyond the Gnex. You are going to love it!
I work for a wirelesszone and you can buy a insurance for a phone at any time 99.99 for the 2 years and 75.00 deductible so for a DNA replacement it would cost only 175 shipped with asurion you can only get it within the first 30 days
Sent from my HTC6435LVW using xda app-developers app
RhinoShock said:
I actually have a DNA taken apart at home right now and I'm waiting for a screen to come in. There are some companies on eBay that sell them from 130-200. Most of them ship from China so they will take a couple of weeks to get here, but its a lot cheaper then having HTC or Verizon do it. The instructions to take it apart on YouTube are where you'll want to start, and of you need the screen within a reasonable amount of time, then injured gadgets on eBay ships from the USA, but they are like 40 bucks more than the cheapest display. Just search "droid DNA assembly" on eBay and get whichever one you want.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Yes, I have found the video on how to take it apart, even so the video I watched did not take the screen out. It seems in my case only the glass in the front of the phone is broken (since all functions on the phone still work and the LCD display looks okay) I have heard the the LCD and the digitizer are somehow heat fused together. Therefore the LCD with digitizer should be the way to go. But I have not pulled the trigger on the e-bay purchase. I'm very interested on how this goes for you.
By the way I can't get an insurance claim or phone the cheapest refurbished Verizon 4G phone would be $350 and they wouldn't even have the DNA as refurbished yet.

Searching for Screen

Hey fellow SGH-i777 users:
I cracked my screen a few weeks ago and I've been looking for a replacement. Nothing on eBay seems to be too decent plus they want 65%+ the cost of a new SGS2 for the screen and digitzer. Do any of you have a phone with a motherboard that gave up the ghost you'd be willing to sell me at a decent price?
I'm trying to hold on to this phone until something much better comes along (it sure as hell isn't the GS4) and I'd appreciate your help in keeping my older device trucking along.
Thanks!
I've seen them go cheap on Craig's list and ebay
Edit: I mean the phone with a cracked screen not the LCD and digitizer .
You can get a used screen for 90 or new for 120 On eBay. Buy a screen, unlock it and sell it on eBay for 160+ when you get a new phone
Sent from my SGH-I777 using xda app-developers app
If you have "Iphone doctor" store in your area they'll fix it right around 100 dollars with a 90 day warranty
Sent from my SGH-I777 using xda premium
Is that screen and digitizer or just screen
When I took my sons android there they told me they had replaced both when I picked it up and it only took an hour.
Sent from my SGH-I777 using xda premium
lilbigdude1 said:
If you have "Iphone doctor" store in your area they'll fix it right around 100 dollars with a 90 day warranty
Sent from my SGH-I777 using xda premium
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Click to collapse
This hasn't been my experience; every place by me (Atlanta) won't touch my screen because it's Samsung and they all hate the way the screen is attached to the digitizer. So I've resigned myself to just dealing with it. It's only noticeable at certain angles, but it runs straight across the screen.
Sent from the i777

Cracked my screen. (Replacement suggestions)

I cracked my outer screen. The digitizer seems to be fine but If I plan to sell it, it's gotta be fixed beforehand.
Anyone got a breakdown for what I can do to fix this myself?
Sent from my SM-N900P using XDA Free mobile app
Adamus-Prime said:
I cracked my outer screen. The digitizer seems to be fine but If I plan to sell it, it's gotta be fixed beforehand.
Anyone got a breakdown for what I can do to fix this myself?
Sent from my SM-N900P using XDA Free mobile app
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Click to collapse
Ya, I think we all have had to replace a screen. It's not easy, but doable. Here is a good price on a replacement screen http://www.amazon.com/Black-Samsung-Galaxy-Replacement-Screen/dp/B00HDAPL68 and this is a good video on how to do it http://www.youtube.com/watch?v=tMEeWEbtqcU I would watch the video a couple of times first. Or take it to Sprint corporate store they will usually do it while you wait, and may or may not charge you. Good Luck !!!
Adamus-Prime said:
I cracked my outer screen. The digitizer seems to be fine but If I plan to sell it, it's gotta be fixed beforehand.
Anyone got a breakdown for what I can do to fix this myself?
Sent from my SM-N900P using XDA Free mobile app
Click to expand...
Click to collapse
Yeah I did this and it worked fine just go slow when taking off the old screen heat it with a hair dryer as you peel it off and clean it real good after b4 install of the new screen try to find some kind of glue that may come with the new screen cuz after I did mine the first time it worked fine but the touch response was a lil slower then b4. But still way cheaper then sending it out for repair.
I'm mainly concerned about the glass itself, having connectors or ribbons that need solder
Sent from my SM-N900P using XDA Free mobile app
Look around in your city....like in Phoenix here there are a couple cell phone fix stores that will replace glass for like 20 bucks.... Well worth it for me not having to do it ...
Sent from my SM-N900P using Xparent BlueTapatalk 2
Adamus-Prime said:
I'm mainly concerned about the glass itself, having connectors or ribbons that need solder
Sent from my SM-N900P using XDA Free mobile app
Click to expand...
Click to collapse
The glass itself only has the bottom connectors for the back, menu and home .If you decide to install yourself just take your time and go slow and you'll be fine. Like the jimzweb1 said there are a number of youtube videos that will walk you though. http://youtu.be/S_BadHtLPbU How to Separate Glass Only on Galaxy Note 3!: http://youtu.be/HwrSdrySqec Hope these help a bit.
If you have insurance through Sprint, take it in, there is no deductible for just replacing the glass.
Sent from my SM-N900P using XDA Premium 4 mobile app

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