[Q] Retrieving data with shattered screen - HTC Droid DNA

So nightmare scenario, dropped my DNA across the metal transition between carpet and vinyl floors and completely shattered the screen. When I push the power button I get a faint grey color that indicates the phone is responding, but the screen is too far gone to display anything. The phone is rooted, and I believe I have TWRP installed. Is there any way to get my data off this phone? I activated my old Incredible (has it always been this small?!), so I have a phone, but I have pictures, videos and other files I would like to retrieve from the DNA with no apparent means to do so. Do I have any options other than ordering a screen/digitizer replacement and trusting my repair skills?

Nothing happens when you connect it to a computer?
BTW is you username screeching weasel homage? Love it lol
Sent from my HTC6435LVW using Tapatalk

jgraves12 said:
Nothing happens when you connect it to a computer?
BTW is you username screeching weasel homage? Love it lol
Sent from my HTC6435LVW using Tapatalk
Click to expand...
Click to collapse
Turns out Boogadaboogadaboogada is too long...
When I hook it up I get the Verizon install crap. I have always had to unlock the phone and allow debug mode to enable it to function as a USB device and see files and folders. Obviously, that's not in the cards right now...

Alright, well there's the adb push/pull commands but that'd probably have the same problems that mass storage has.
http://www.herongyang.com/Android/adb-push-and-pull-Command.html
Do you have adb set up on your computer? See if "adb devices" recognizes your phone.
Sent from my HTC6435LVW using Tapatalk

Well, I was able to get something figured out over my lunch hour. I have an MHL->HDMI converter which I hooked up to my TV. That allowed me to verify that the phone was working and the digitizer was responding. I found out a while back that a small ziplock bag works wonderfully if there's a chance of rain since it's watertight and still allows the screen to respond to touches. I used one to protect my finger from all the glass edges. I then hooked the USB cord to a computer, blindly swiped the notification bar down and poked in the area where I remember the USB debugging line to be. Luckily enough, I managed to gain access. Not the easiest way of doing things, but it worked.
Now I just have to decide whether to fix the phone or burn an upgrade on another line to keep my unlimited data. Verizon's launch of the "The New One" might play into that decision...

That's awesome man. Glad you got everything figured out.
Yeah that phones gonna be awesome. Everyone b****ing about the black bar at the bottom but it doesn't bother me at all. That's definitely gonna end up being my next phone unless somehow Verizon gets the Xperia Z2.
Sent from my HTC6435LVW using Tapatalk

Related

[Q] Screen not displaying anything?

Alright, so I very stupidly got curious and took apart my x10.
After putting it back together (very carefully and precisely) when I turned the phone on the screen lights up in the background but briefly displays colored scan lines in random directions for about a second. I've taken it apart and put it back together multiple times to assure I've attached all the cables and wires.
The thing is that the phone works since my computer recognizes it (i can hear the USB charge sound), and I managed to maneuver my way into the notification area and enable USB Connect and was able to view the SD card contents on my computer.
What could possibly be wrong? I didn't damage anything while taking it apart since I was very careful, but the screen just doesn't display anything. I'm very confused.
It would be nice to be able to fix this with some opinions instead of bringing it in and paying $100 to fix it or sending it in and having to wait 2 months.
Thanks in advanced.
forum.xda-developers.com/showthread.php?t=668132
Maybe you can get some help here! Good luck!
Sent from my X10i using XDA App
Thanks for the link, I've posted in that thread also.
I'd still like to get some opinions in here tho.

My SGH-I777 screen is dead. HELP!

Hi Guys
Dropped my phone slightly and the screen went black. I think the display is somehow damaged but all other things seem to work. All keys are working except that i see nothing on the screen. STACKED!
Can anyone tell me how to access the internal stored data? I really need to get some data I stored in it.
Would the warranty cover this problem? I just had this phone for 2 months.
THANKS!
Abye said:
Hi Guys
Dropped my phone slightly and the screen went black. I think the display is somehow damaged but all other things seem to work. All keys are working except that i see nothing on the screen. STACKED!
Can anyone tell me how to access the internal stored data? I really need to get some data I stored in it.
Would the warranty cover this problem? I just had this phone for 2 months.
THANKS!
Click to expand...
Click to collapse
Depending on what the USB debugging mode was set to, you might be able to ADB in.
Can you connect it to your PC? If it was rooted you can see much of the user areas where your data is stored. Glass breakage is not usually covered by warranty. If you were rooted and have a recent TiBU backup you can copy it from the device and transfer it to the new device. Reading things like FAQs and stickies would have prepared you for this.
I normally drag down the notification bar and choose the usb connection and then press connect USB. Now, as I am not able to see anything it is impossible to guess these steps. What can I do?
Appreciate your help!
By the way, I see the icons on my pc but says 'insert disk...' as I have not chosen the USB connection mode on my phone.
Phone is not rooted.
Did you install the USB drivers on the PC beforehand? Unrooted you will be limited as to what data areas can be seen.
Yes I had previously installed the USB driver.
The thing is that I cannot get connected to the device although all keys work perfectly and unfortunately invisible scree.
You won't be able to do anything until you can get the PC to recognize the phone. Try installing/reinstalling the USB drivers. Do you have USB Development turned on or off?
Abye said:
Hi Guys
Dropped my phone slightly and the screen went black. I think the display is somehow damaged but all other things seem to work. All keys are working except that i see nothing on the screen. STACKED!
Can anyone tell me how to access the internal stored data? I really need to get some data I stored in it.
Would the warranty cover this problem? I just had this phone for 2 months.
THANKS!
Click to expand...
Click to collapse
Warranty will cover this as long as:
1) No huge gashes on phone
2) You tell them you didn't drop it, maybe say it has done this a couple times and now this time it did not come back on.
Hi Guys!
As always, I feel good when I get people replying to my threads.
so, BIG THANKS!
I have not powered my USB dev on, as far as I remember.
Had the same issue att replaced it under warranty. I didnt drop mine at all just the screen stop coming on. Weird
Sent from my SAMSUNG-SGH-I777 using xda premium
You don't have Norton on your computer right?
Sent from my SAMSUNG-SGH-I777 using xda premium

Screen on my Pime is dead, what are my options?

The other day, I went to turn on my Prime and the screen didn't come one, so I thought the battery was dead. But even after charging it overnight, the screen still didn't come on, so I took a closer look and figured out that the tablet is powered on, but the screen is entirely black.
I know it's on because it makes the tone when you plug in or remove the power cable, and when I connected it via USB to my Win7 machine, it immediately installed the drivers and correctly identified it as a Transformer Prime.
So basically I have a running tablet with a black screen; no boot animations or text, just nothing. I would assume it's a hardware problem rather than software, unless anyone out there has a better idea.
I bought it used on Ebay, so I know I'm probably SOL in regard to warranty, but will Asus fix it for a fee? Or is there a market for mostly-bricked tablets out there?
Thanks
Hmmmm...motherboard could have died. I'd at least check with Asus, but barring that id open it first to make sure the LCD ribbon inside never came off.
As a final option you could let someone with a busted LCD but working prime try it out.
Have a look at the post by youngnex in the RMA Question thread.
http://forum.xda-developers.com/showthread.php?p=33281353
I'd say send it in and see what they say. But then I'm biased as I bought mine on eBay too and want to know! Lol
Seriously, though, for $20 I'd send it in to see.
Sent from my Transformer Prime TF201 using xda app-developers app
Cool, thanks for the info. A loose cable would explain it, but I'm not too keen on opening it up. I'll look around for instructions on how to do it, but if it seems over my head I guess I'll try to send it back and see how it goes.
Kennedy808 said:
Cool, thanks for the info. A loose cable would explain it, but I'm not too keen on opening it up. I'll look around for instructions on how to do it, but if it seems over my head I guess I'll try to send it back and see how it goes.
Click to expand...
Click to collapse
Might want to start here:
http://forum.xda-developers.com/showthread.php?t=1479664
Have you actually tried to reboot it by holding down the power button for 10s? My i9000 sometimes does this and a reboot always fixes it.
So, the screen doesn't light up at all? Not even any edge lighting?
In that situation, I'd be connecting it via HDMI cable to an external HDMI screen. You'll need to get a micro-HDMI adapter in order to do this. You can get them from monoprice.com pretty cheap ($2ish).
Opening your prime isn't hugely difficult. There's videos on the internet on how to do it. The real key to opening it is that there are locks that hold the screen down that you need to slide open -- they're under the rubber stoppers that cover the docking station holes.
Now, changing the LCD is a HUGE, difficult pain.
Yes, I've tried to reboot it with a long power hold. I get the quick vibrate after about 10 seconds, but nothing at all on the screen.
It does sound like it might be just the LCD ribbon, so maybe I'll try to open it up this weekend.
For the sake of future Googlers, I wanted to post an update saying that I went ahead and opened it using the instructions linked in the post above, and was able to re-seat one of the ribbon cables, and everything works fine now. Thanks to everyone for the help.

[Q] Funny story. 2 screwed up RAZR's(thxVemployee) Could use your thoughts.

So I screwed up my RAZR by changing system files with root. Summary: Recovery not an option, fastboot only way to go, but, the battery died.
I tried making a motorola factory cable. I tried hotwiring the battery. When all was said and done, I got nowhere.
Then I got my buddies RAZR. Not sure what he did to it, but the screen is shattered. So my thought was, of course, I can use his phone to charge my battery! :laugh:
It doesn't work. I ask my friend about it, this is what he tells me.
Him: "When we were disabling the phone she lady said that it may turn off the phone completely"
Me: "WHAT?"
Him: "I don't that's just what that verizon lady said. I'm guessing that the phone is all connected by radio waves and crap"
Me: "WHAT?"
Him: "Apparently turned it off"
Me: " Turned...it...off."
Him: "I guess so if it no worky"
Me: "WHAT?"
Him: "with newer phones like that they are able to actually turn on and off the phone and other crap like that"
Me: "WHAT?"
So. I ask you XDA. Once again. Can ya help me...help meeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
WHAT?
Seriously though, your friend said that a verizon employee disabled his phone? How? did they send a zip and have him install it? What are the circumstances preventing this from being verizon goofing up his gear, warranting them to replace it? Did he already goof it up? Was it already not turning on when he called, and after trying for a bit, verizon verified fubar?
Draxin said:
WHAT?
Seriously though, your friend said that a verizon employee disabled his phone? How? did they send a zip and have him install it? What are the circumstances preventing this from being verizon goofing up his gear, warranting them to replace it? Did he already goof it up? Was it already not turning on when he called, and after trying for a bit, verizon verified fubar?
Click to expand...
Click to collapse
Thank you for replying.
As mentioned above, his screen is shattered. Pretty nicely too. Of his own doing. I would assume he went in to the Verizon store, and the conversation above followed. There should be nothing wrong with the ROM. I have no idea what they could have done to it.
I will tell you this though. I took out his battery, put in mine. Here's what I've got.
When plugging into a charger I get one of three results.
1. White LED that turns on and immediately shuts off
2. Faint...and I mean faint...red LED for a split second that fades
3. Nothing.
Another buddy of mine asked me what happens when I hold the volume down and power for 10 seconds (no not trying to load bootloader)
Zilch. Nada. Nothing happens.
I was looking over at ifixit.com at how to dismantle a RAZR.
Theoretically, using that guide, I could take this screen shattered RAZR's motherboard and attach it to my ROM corrupted RAZR's screen.
If:
1. His motherboard is also destroyed
2. Verizon somehow deactivated the motherboard itself or wiped the rom
3. That guide and others mentioned that there is one unit that once you take apart can not be put back, you have to order a new put together unit. I believe it was talking about the camera area, not sure.
3a. Assuming the camera area is non-replaceable, the phone will not work without it.
3b. They weren't just talking about that protecting cover over the area.
I am much better at fixing problems on a device, then fixing a device itself. Obviously.
Thanks again for replying.
Honestly I am suspecting your friend is mistaking verizon removing his plans from the phone, with bricking it. I haven't heard of verizon intentionally bricking someones phone, even with a cracked screen. the only way I could even see them doing that is with an OTA file, or had him download a corrupted zip, then install it which with a cracked screen is unlikely on both accounts since both actions require user input. If the phone wasn't event on, then it would be impossible. And I mean, why would they do that? If anything they would just want it sent in, not nuke it, then hand it back to the customer. Doesn't mean phone is not screwed( I had a droidx meet a terrible fate via 12 foot drop, screen down onto bricks) just that if it is, it isn't verizons doing. Depending on what happened to it, the board could be all sorts of goofed, and the screen is just what you can physically see.
In light of that, have you considered swapping the screen/digitizer of your bricked phone with the cracked one?
http://www.youtube.com/watch?v=I0fSED86mLs
Less messy, less risk, though she won't be as water resistant then, but it is the same steps as disassembling the phone for the motherboard, and you don't have to disrupt as many components, so less opportunity for error.
If you do it, remember that the screen and the digitizer MUST be replaced as a unit
Draxin said:
In light of that, have you considered swapping the screen/digitizer of your bricked phone with the cracked one?
http://www.youtube.com/watch?v=I0fSED86mLs
Less messy, less risk, though she won't be as water resistant then, but it is the same steps as disassembling the phone for the motherboard, and you don't have to disrupt as many components, so less opportunity for error.
If you do it, remember that the screen and the digitizer MUST be replaced as a unit
Click to expand...
Click to collapse
Screen and digitizer, which will be one unit when I take it out of my bricked phone correct?
A second question, even more stupid...what do you think the changes are that my buddies phone is fine and this will work?
In other words, could his phone not be turning on solely because the screen is damaged? Is that likely?
If I were to get this to work the easy way, I would eventually do it the hard way (take his motherboard for my unit) because mine is a bit shinier.
Thanks again.
EDIT: Just an FYI, I'm not stalling on doing this, I currently don't have Torx screwdrivers, I will get hold of some soon. I have been able to get out the batteries with pliers so far.
They are attached, but you can accidently separate them, which then you could be screwed, i personally have never done it so i would suggest you watch and read several tutorials to make yourself really comfortable with the process.
As far as your buddies phone... Completely dependent on how the phone dropped, and how much impact on what part of the phone.... The drop might have knocked the battery circuit loose.... Damaged the camera or other part of the phone disrupting a circuit, or the shock if the drop could have severely damaged the board.... Only one way to find out
Sent from my DROID RAZR using xda app-developers app
:laugh:
Draxin said:
They are attached, but you can accidently separate them, which then you could be screwed, i personally have never done it so i would suggest you watch and read several tutorials to make yourself really comfortable with the process.
As far as your buddies phone... Completely dependent on how the phone dropped, and how much impact on what part of the phone.... The drop might have knocked the battery circuit loose.... Damaged the camera or other part of the phone disrupting a circuit, or the shock if the drop could have severely damaged the board.... Only one way to find out
Sent from my DROID RAZR using xda app-developers app
Click to expand...
Click to collapse
Sir I salute you and thank you for your input and advice. -Tyler
Your welcome, good luck
Sent from my DROID RAZR using xda app-developers app
Draxin said:
Your welcome, good luck
Sent from my DROID RAZR using xda app-developers app
Click to expand...
Click to collapse
It worked! I put my buddies motherboard onto my phone! Or you could say I put my screen onto his motherboard same difference. Thanks for the help. I picked up an awesome tool set, and used the ifixit guide. WOO!
IDKHow2ShaveWithaRAZR:/ said:
It worked! I put my buddies motherboard onto my phone! Or you could say I put my screen onto his motherboard same difference. Thanks for the help. I picked up an awesome tool set, and used the ifixit guide. WOO!
Click to expand...
Click to collapse
Sweet!! Glad it worked out for you:highfive:. Now be careful with your system files :laugh:

[Q] Ruined X2?

So I was going to try and put an SD card in my Motorola X2 one day and opened it up, the case came off kind of hard but I didn't think anything of it. When I turned it back on after putting the battery back in, this is what I saw (x2front1.jpg). After that I took the case back off and it seemed to work for a bit but if I wasn't careful and put the phone back in my pocket for awhile the screen would glitch out horribly. I found that simply hitting the phone on a hard surface would allow me use my phone and I would just have to be careful but now that doesn't even seem to be working, even with the case off. Is there any anyway to fix my phone or is it basically a brick? I can still slide my finger over the unlock button and I can tell it unlocks it but it doesn't show anything different. My contract is up in February and I was hoping to make it that long with a half functioning phone but I think I may be doomed. When making calls people can only hear me on speaker as well, I doubt that has any involvement in this but perhaps it does. Anyway, if anyone has any ideas or suggestions I will gladly try them, I cant cause much further harm from what it looks like to me. Thanks for your time!
skolden said:
So I was going to try and put an SD card in my Motorola X2 one day and opened it up, the case came off kind of hard but I didn't think anything of it. When I turned it back on after putting the battery back in, this is what I saw (x2front1.jpg). After that I took the case back off and it seemed to work for a bit but if I wasn't careful and put the phone back in my pocket for awhile the screen would glitch out horribly. I found that simply hitting the phone on a hard surface would allow me use my phone and I would just have to be careful but now that doesn't even seem to be working, even with the case off. Is there any anyway to fix my phone or is it basically a brick? I can still slide my finger over the unlock button and I can tell it unlocks it but it doesn't show anything different. My contract is up in February and I was hoping to make it that long with a half functioning phone but I think I may be doomed. When making calls people can only hear me on speaker as well, I doubt that has any involvement in this but perhaps it does. Anyway, if anyone has any ideas or suggestions I will gladly try them, I cant cause much further harm from what it looks like to me. Thanks for your time!
Click to expand...
Click to collapse
Sounds like the frame got warped.
Sent from my SCH-I535 using xda premium
looks like the lcd is bad, it can be replaced just look on ebay for droid X2 LCD
should be a link to a take apart video in my list
sd_shadow's [Collection] of Links for Droid X2
Sent from my Amazon Kindle Fire using Tapatalk 2

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