Related
Got my SGS2 one day ago and I am pretty sure i will be asking for a replacement tomorrow.
BACK KEY does not respond properly. I need to insist sometimes touching it over 20 times before it can notice it. The touch screen and the button on the left work perfectly.
I also found that the metal strip over the SIM card slot had fingerprints on it, which i think should not be the case since workers at the factory use gloves.
Another detail. Even though the box of the phone was sealed, the girl at the shop insisted on open it to make sure everything was in...
I am buying from the biggest mobile phone retailer in my country. I will be reporting further later on. I am afraid this is gonna be a long story for me .
who did you buy it off? make sure you get a replacement off samsung.
blickmanic said:
who did you buy it off? make sure you get a replacement off samsung.
Click to expand...
Click to collapse
I will try to get more evidence of their wrongdoing, when things are more clear then I will say out the name of the retailer to alert other consumers
The problem is that the Back Key responds fine during long periods. I have not yet found the circumstances that trigger the unresponsiveness.
So this is gonna be tricky to show at the shop, if I m lucky they will see immediately.
But, I keep on wondering whether it is acceptable or not that the phone had fingerprints in the SIM card slot.
The seal say "do not accept if seal is broken". it was not broken, because it was put there by the retailer
maeman said:
Got my SGS2 one day ago and I am pretty sure i will be asking for a replacement tomorrow.
BACK KEY does not respond properly. I need to insist sometimes touching it over 20 times before it can notice it. The touch screen and the button on the left work perfectly.
I also found that the metal strip over the SIM card slot had fingerprints on it, which i think should not be the case since workers at the factory use gloves.
Another detail. Even though the box of the phone was sealed, the girl at the shop insisted on open it to make sure everything was in...
I am buying from the biggest mobile phone retailer in my country. I will be reporting further later on. I am afraid this is gonna be a long story for me .
Click to expand...
Click to collapse
A "big retailer" has no business in providing dodgy second-hand phones.
At worst it's likely you got a phone someone had opened and tinkered with in the shop. Beyond that, the assistant could even have picked up a device which was returned by someone and by mistake assumed it was a new phone.
I also had an issue where I didn't have the microSD card in the box. Now, considering the box is sealed with the black security sticker, it would be pretty hard to get the microSD card out. I didn't check the security sticker because I was too desperate to get the phone out and start using it.
You don't have distance selling rights in this case so you have a hard task ahead of you - because you could have just returned it within 14 days had you bought it online or over the phone, now it's just your word against the retailers.
It seems that the issue comes after the screen has been on for a while. Initially i thought it only came when using the camera, or in settings, but I just now it's happened when i was browsing sms.
This is the 1st time I use samsung or Android. Is this kind of thing common?
I have contacted Samsung... the girls told me to go back to the shop (because i got the phone only 2 days ago) and that it is not normal that the phone had fingerprints in the sim card slot.
maeman said:
This is the 1st time I use samsung or Android. Is this kind of thing common?
Click to expand...
Click to collapse
Absolutely not.
maeman said:
I have contacted Samsung... the girls told me to go back to the shop (because i got the phone only 2 days ago) and that it is not normal that the phone had fingerprints in the sim card slot.
Click to expand...
Click to collapse
Totally correct. If you only just got it and it doesn't work, take it back to the shop and just be polite but firm. They have to replace it if you say there's a fault.
Thanks all for ur replies
Because I have never used Android before I was thinking that maybe the Back Key has a different behavior than the left key in order to prevent accidental touch.
Otherwise the phone is fine. It has the infamous yellowish left side defect, but I can live with it.
At the operator, i was told that it is common practice to open the box to check everything is in, at least for this retailer... is it really common that factory workers forget to put all the stuff in
I keep on testing and getting mad at this, before going to the shop
dkl_uk said:
A "big retailer" has no business in providing dodgy second-hand phones.
At worst it's likely you got a phone someone had opened and tinkered with in the shop. Beyond that, the assistant could even have picked up a device which was returned by someone and by mistake assumed it was a new phone.
I also had an issue where I didn't have the microSD card in the box. Now, considering the box is sealed with the black security sticker, it would be pretty hard to get the microSD card out. I didn't check the security sticker because I was too desperate to get the phone out and start using it.
You don't have distance selling rights in this case so you have a hard task ahead of you - because you could have just returned it within 14 days had you bought it online or over the phone, now it's just your word against the retailers.
Click to expand...
Click to collapse
Micro SD card supplied with the GS2?
greigster said:
Micro SD card supplied with the GS2?
Click to expand...
Click to collapse
That's down to the supplier. That's why you'll get a phone from provider A with a 8GB card, or from provider B with a 16GB card (for example).
dkl_uk said:
A "big retailer" has no business in providing dodgy second-hand phones.
I also had an issue where I didn't have the microSD card in the box. Now, considering the box is sealed with the black security sticker, it would be pretty hard to get the microSD card out. I didn't check the security sticker because I was too desperate to get the phone out and start using it.
Not all come with a separate micro sd card did you buy a model with a sd card .
jje
Click to expand...
Click to collapse
johncmolyneux said:
That's down to the supplier. That's why you'll get a phone from provider A with a 8GB card, or from provider B with a 16GB card (for example).
Click to expand...
Click to collapse
Oh I see, Thought I had been short changed as I didn't get a micro sd with mine from O2
I have since bought a 16gb class 10 but to be honest I am not sure that it is being used as everything goes on to the internal sd storage with plenty of space to spare.
greigster said:
Oh I see, Thought I had been short changed as I didn't get a micro sd with mine from O2
I have since bought a 16gb class 10 but to be honest I am not sure that it is being used as everything goes on to the internal sd storage with plenty of space to spare.
Click to expand...
Click to collapse
Yeah, I used to think it was down to the manufacturer, but when I got the HD2 I got a sleeve with it, but lots of people on xda were a bit miffed because they didn't have one. Also, SD cards ranged from 2GB to 16GB (possibly 32GB - can't remember), depending on who you got it from.
I didn't get an SD card with my SGS2 either, so I just sold my HD2 with the 2GB one that I got with it and kept the 16GB one for myself.
Mwah-ah-ah-ahhhh!
johncmolyneux said:
That's down to the supplier. That's why you'll get a phone from provider A with a 8GB card, or from provider B with a 16GB card (for example).
Click to expand...
Click to collapse
Would a supplier open the phone for inserting a SIM card?
This one came without microsd. I asked the girl if the phone come with one while she was inspecting the box, and because she did not know she was going to open the phone, but i told her I preferred to check by myself.
greigster said:
Oh I see, Thought I had been short changed as I didn't get a micro sd with mine from O2
I have since bought a 16gb class 10 but to be honest I am not sure that it is being used as everything goes on to the internal sd storage with plenty of space to spare.
Click to expand...
Click to collapse
It wont be used unless you put stuff like videos and music on it .It will just sit there its not part of the phone memory or workspace its an external sd card .
jje
JJEgan said:
It wont be used unless you put stuff like videos and music on it .It will just sit there its not part of the phone memory or workspace its an external sd card .
O2 where selling 16GB SGS 2 no extra memory card .
jje
Click to expand...
Click to collapse
Just back from the shop. Their attention was excellent. The phone will be replaced as soon as they get more units.
The thing is that 2.5 weeks ago they told me sgs2 are sold out. 10 days ago in another shop of the same retailer I paid for one to pick up 10 days later (i thought because they were waiting for the new batch). But the supply of sgs2 has not yet arrived. So the phone was one of the last sgs2 they had in the whole city. This usually means more probability that the phone has some problem.
The guy at the shop told me that it is not normal that the phone had fingerprints.
Frankly, i thought this would be much more troublesome and i am now convinced that this retailer is not doing things wrong. I think I will change the name of the thread if possible to something like"when u dont get what u expected from a big retailer".
My suspicions are the product of one bad experience with their technical support. Also, I am paranoid ever since I was offered an 8gb Nokia N8 from a operator (never seen other than 16gb).
Hopefully the next batch will also come with amoled screens and samsung's renderer chip.
Try this next time if it happens again...
*#*#2663#*#*
then update the firmware (Bottom button)
But I did both anyway..
cue_32 said:
Try this next time if it happens again...
*#*#2663#*#*
then update the firmware (Bottom button)
But I did both anyway..
Click to expand...
Click to collapse
This code doesn't work on my phone
UPDATE
No one knows when the next batch of sgs2 will come to this EU city where they are sold out since few weeks ago.
In the meanwhile I have been using the phone and for few days I thought the problem was gone as the back key was working fine (responding as well as the left key), but then I charged the phone and for first time used it while charging. Very soon after plugging the charger, the back key was almost not responding at all.
If unresponsiveness only happened during the first minutes of the charging process, I could take it. However I first noticed the issue while in normal use.
Lately my screen is taking nearly 90% of the battery consumption (just browsing use), which could explain why the issue did not appear. But now I have just found a way to copy files to the internal card of the phone and I will be testing with hr movies.
I doubt it is just a problem on my phone, so I would appreciate that someone reports how does his back key respond during the first minutes of the charging process
Thanks
Hello everyone
I'm having a problem with my Sim card and or holder. It randomly says Sim card not found or missing when it's perfectly still. I tried replicating the problem by throwing my phone into the couch and shaking it, but that doesn't do it. I have flashed multiple roms, flappjaxxx, cm 10 "stable", paranoid android, but as of now I'm on 100% stock. I used kies to restore to stock and i updated my baseband with I717UCMB4. Is there a clear cache option? I didn't clear any caches going to stock. As of right now it works but will go out sometime today....
Thanks in advance and I have found a $9 replacement with tools but that's 9 dollars and far away.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Jowshuf said:
Hello everyone
I'm having a problem with my Sim card and or holder. It randomly says Sim card not found or missing when it's perfectly still. I tried replicating the problem by throwing my phone into the couch and shaking it, but that doesn't do it. I have flashed multiple roms, flappjaxxx, cm 10 "stable", paranoid android, but as of now I'm on 100% stock. I used kies to restore to stock and i updated my baseband with I717UCMB4. Is there a clear cache option? I didn't clear any caches going to stock. As of right now it works but will go out sometime today....
Thanks in advance and I have found a $9 replacement with tools but that's 9 dollars and far away.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
It's a known hardware issue, call warranty. This topic has been covered multiple times and a quick search would yield a lot of results. At&t replaced mine no questions asked. I had a repair place near me and walked in after talking with warranty on the phone with a wiped phone and handed it over and they handed me a new one.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
What if it isn't covered by the warranty? Can i replace it or no? I apologize but I really did search and again but I do not see my particular problem...
Once again thanks.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Jowshuf said:
What if it isn't covered by the warranty? Can i replace it or no? I apologize but I really did search and again but I do not see my particular problem...
Once again thanks.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
I suggest you take the device to a qualified repair shop...
While it is possible to change this item yourself, it does take expertise, and the proper tools...
your call of course....g
Sorry to bring it up again, but I've searched and the only temporary solution is to take the sim and battery out for a minute to place in another phone which I get a random text from 1-000-000-000. It says in the text....
Alpsgaacds01.attwireless.net:5400f=0.......
Blah Blah Blah.
I'll keep searching and I'm going to call AT&T to see if they can help. My phone is out of warranty btw...
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
You can call Samsung and ask for the price to replace the sim slot. I doubt it would be above $50. You don't have to be under a warranty to get a good repair.
I ordered the part and i will post results. I have replaced my charging port before so this shouldn't be harder.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Finally got and installed my new sim card and sd card tray and it did not improve my condition... It still randomly says the simply card is not there.... I'll try getting Samsung to fix.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Jowshuf said:
Finally got and installed my new sim card and sd card tray and it did not improve my condition... It still randomly says the simply card is not there.... I'll try getting Samsung to fix.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
A couple quick questions.
1) Why wasn't your phone covered by warranty? Did it suffer water damage or did you open it?
2) Have you searched online for a repair center? There a couple good one's out there that'll probably take a lot less time than samsung will.
3) Did you just replace the tray or the whole board it was attached to?
If I recall correctly (someone correct me if I'm wrong) if you send in the phone for repair instead of warranty they'll charge you an evaluation fee and could take up to a month to repair it. I had a similar incident with my old blackjack and they decided I was out of warranty and charged me a $50 "evaluation" fee. I told them to keep the phone and went out and bought a blackjack2.
But back on point. Check online, there have been a few good vendors and a couple recommended on XDA for repair, I just can't recall any of their names. I hope it goes well
Same issue
Jowshuf said:
Finally got and installed my new sim card and sd card tray and it did not improve my condition... It still randomly says the simply card is not there.... I'll try getting Samsung to fix.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
Did Samsung fix it or did you get the issue fixed?
I am having the same issue, I bought a new replacement SIM slot, did the replacement, worked for like a whole 2 minutes, then told me SIM card issue and to restart and hasn't seen the SIM card since. I've owned the phone for like a year and a 3 months, so I'm really doubting it's under warranty anymore (standard warranties are generally only a yr anyway) plus now that I've done the work to replace the card they may take ye ol "you've opened it, no warranty anymore." route.
I've put my SIM card back in an old iPhone 3G I still have & it gets recognized no problem. Wondering if it's a motherboard issue at this point. I'd go ahead and buy a Note II but I'm afraid as soon as I do they'll announce the Note III and that would just plain ol' SUCK!!!!
It can't hurt trying to see if you're still covered under warranty. Unless it's obvious it's been worked on.
Also a few people reported fixing SIM card errors by reverting back to stock with Odin. Then reflashing their favorite rom.
Try this. Worked for me
Http://forum.xda-developers.com/showthread.php?t=2260171
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
No SIM after Upgrade
brad1970 said:
Did Samsung fix it or did you get the issue fixed?
I am having the same issue, I bought a new replacement SIM slot, did the replacement, worked for like a whole 2 minutes, then told me SIM card issue and to restart and hasn't seen the SIM card since. I've owned the phone for like a year and a 3 months, so I'm really doubting it's under warranty anymore (standard warranties are generally only a yr anyway) plus now that I've done the work to replace the card they may take ye ol "you've opened it, no warranty anymore." route.
I've put my SIM card back in an old iPhone 3G I still have & it gets recognized no problem. Wondering if it's a motherboard issue at this point. I'd go ahead and buy a Note II but I'm afraid as soon as I do they'll announce the Note III and that would just plain ol' SUCK!!!!
Click to expand...
Click to collapse
My Note developed the "No SIM" problem after upgrading to the new AT&T stock ROM 4.1.2. The first time this happened I took my Note in to an AT&T kiosk and picked up a new SIM. The next day the error happened again. I decided to do some research and find and fix the problem myself.
A lot of trial and error later the problem seems to have been solved. My device has been running just fine for three days now. Of course, it could just be coincidence... At any rate I DO NOT promise that this will work for you, but the steps I used are:
1) Do a full nandroid backup.
2) Do a Titanium backup of all aps.
3) Go to setting, -> More Settings, -> Mobile Networks, -> Access Point Names. Create a new APN and populate it like this:
Name- ATT Phone
APN- Phone
Proxy- Not set
Port - Not set
User Name- Not set
Password- Not set
Server- Not set
MMSC- http://mmsc.mobile.att.net
MMS Proxy- proxy.mobile.att.net
MMS Port- 80
MCC- 310
MNC- 410
Authentication type- None
APN type- default,admin,fota,mms,supl,hipri,internet
APN protocol- IPv4
Enable/disable APN- (check mark)
Bearer- Unspecified
Once that is done save and exit, then make the new APN the default.
4) Have a fully charged OEM battery handy.
5) Remove back, battery, & SIM card.
6) Clean SIM by wiping with a soft, lint-free cloth. May use a bit of acetone if necessary, but if you do make sure you get it ALL off. Wipe the battery contacts while you're there.
7) Reinsert the SIM and the fully charged battery.
8) Boot into Recovery and do a full wipe.
9) Reboot and wait a few minutes. Check that the "No SIM" error is gone!
10) Setup may be via Google Restore, Titanium Backup, some combination, or just a full reconfigure.
I worked for me, maybe it will for you, too. Thanks to RangerCaptain for a link to the APN settings..
Peace Out
Scratch the approach above. After two days I'm right back to the same "No SIM" error. I've ordered a replacement SIM port from eBay. I'll edit again after I see if that works. Sincerely apologize if I misled anyone in the meantime.
Hello, im new here but I have seen over the years that this is the place to come to fix cell phone issues and the such. My issue is this, I have just received an ATT HTC ONE, I bought it off Ebay. The phone itself phisically is in mint condition, but the problem is whenever I put a sim card in it, it just wont read it. Im overseas, I have already bought the unlock code for the phone but I get no chance to enter it because the phone wont detect a sim no matter what I do. I have tries puting several different sim cards and no go, I even had a spare ATT sim card and no go. I have just tried the "tape fix" but the phone wont recognize my sim. Is there anything else that I can try or do? I have flashed phone software in the past (droid dna) so if thats what would take to fix this I would do it. Im overseas and returning this to ebay for a refund would not be an option for me. Any help would be greatly apreciated.
I had the same issue and it solved after they replaced the sim tray, but I bought the phone from ATT so I was under warranty.
You might try to get it repaired there, but they might charge you. Or try buying a replacement sim tray off ebay or amazon (I don't know if they sell it or not)
sa.guly10 said:
I had the same issue and it solved after they replaced the sim tray, but I bought the phone from ATT so I was under warranty.
You might try to get it repaired there, but they might charge you. Or try buying a replacement sim tray off ebay or amazon (I don't know if they sell it or not)
Click to expand...
Click to collapse
thanks, the thing is any item i order from the US takes almost a month to arrive. I will try flashing a rom later tonight.
Sent from my Nexus 7 using Tapatalk 4
I flashed clenrom last night and still no go. Thera has to be something that can be done so that phone reads the sim card....? plz help.
ferreds said:
I flashed clenrom last night and still no go. Thera has to be something that can be done so that phone reads the sim card....? plz help.
Click to expand...
Click to collapse
Sim cards can go bad as well. I would go to an AT&T store and they will replace your sim card for free.
Thanks, I did try several sim cards that I had lying around and none of them worked. I have just gotten of the phone with HTC tech support and they are sending me a replacemente sim tray, hope that fixes the problem. Will have to wait 4 looooong weeks without a phone tough...
It happened to me last night. I restarted my phone and it worked normally. Haven't happened since.
Sent from the "ONE" phone for me
You can buy a new simtray for $2.30
They sell lots of other parts for the HTC One as well.
http://www.etradesupply.com/oem-htc-one-sim-card-tray-white.html
You might want to flash the stock RUU, might have a bad radio flash or something odd.
ferreds said:
Thanks, I did try several sim cards that I had lying around and none of them worked. I have just gotten of the phone with HTC tech support and they are sending me a replacemente sim tray, hope that fixes the problem. Will have to wait 4 looooong weeks without a phone tough...
Click to expand...
Click to collapse
Hello Mate,
I also recieved the phone bought off ebay today and facing the 'no sim card' issue like u and cannot go to htc as I am overseas (in india).
Is ur issue fixed ? If yes, pl lemme know how asap.
well im still waiting for my simtray from HTC, i paid for express shipment so it should be here by friday, ill let you know if it works!
Sent from my Nexus 7 using Tapatalk 4
ferreds said:
well im still waiting for my simtray from HTC, i paid for express shipment so it should be here by friday, ill let you know if it works!
Sent from my Nexus 7 using Tapatalk 4
Click to expand...
Click to collapse
Oh..ok.. well I dont think new sim tray would be the solution.
I have two HTC One. And I tried putting the sim tray of working HTC ONE into this one and nothing happened.. same issue.
I have couple queries though : Was ur phone's software modified in any way when u recieved it ? I mean was the phone unlocked, rooted etc ?
If yes, did u tried flashing a RUU on it and see if it solves the issue
So I finally found the solution to my problem.. apparently its something related to sim not aligning properly in the socket.
Tape-fix didnt worked for me too and nor did the RUU. Then I tried something different.. I had my iphone 5's nano sim and put it in a plastic nano-to-micro sim adapter and put that in.. it snug in very tight and hurray, the sim got detected. Got the unlock code and its working now !!!!
With this experiment I think I also found out whats ur issue might be too. We often cut the sim using the sim-cutters which are often not perfectly sized but works with most phones. I suggest either try using my method if u can or get a retail micro-sim from a service provider and try that.. it should work.
y
dev997 said:
So I finally found the solution to my problem.. apparently its something related to sim not aligning properly in the socket.
Tape-fix didnt worked for me too and nor did the RUU. Then I tried something different.. I had my iphone 5's nano sim and put it in a plastic nano-to-micro sim adapter and put that in.. it snug in very tight and hurray, the sim got detected. Got the unlock code and its working now !!!!
With this experiment I think I also found out whats ur issue might be too. We often cut the sim using the sim-cutters which are often not perfectly sized but works with most phones. I suggest either try using my method if u can or get a retail micro-sim from a service provider and try that.. it should work.
Click to expand...
Click to collapse
Glad that worked for you!
my simcard tray is on its way
it should get on friday
I really hope this solution from HTC will make my one work, otherwise I dont know what else to try.
This shouldnt have happened in the first place
ferreds said:
This shouldnt have happened in the first place
Click to expand...
Click to collapse
Agreed, but it does happen. The last batch of T-Mobile Nexus 4's my company purchased, 2 out of 16 had an issue where the SIM's weren't being read due to pin misalignment issues inside the slot. We were able to replace them.
ferreds said:
it should get on friday
Click to expand...
Click to collapse
Did u gt the sim tray yet ?
One more thing - how did u managed to get service from HTC ? Did u paid or its covered under warranty ? As I already mentioned I am in exact same condition as u are and would like to have HTC take a look at this too
Waiting for your reply mate.. Pl do asap.
Guys,
I picked up a Blue 32GB HTC One from Best Buy yesterday for $599.99 off contact, got them to price match AT&T...Anyways, I went ahead and got S-Off on the device, but then when I went to put in my SIM card, I noticed that it was really hard to eject the sim card. I finally got it out, but the tray won't go back in all the way. I played with it a bunch last night and got it better, but it still sticks out. I have had a bunch of dev editions of the One and never had this issue, it was always flush or sunk in a little bit, never stuck out. There are also a few minor nicks in the blue around the sim card tray slot. Has anyone else had this problem? I was thinking about going to try to exchange it today, but I need to put the stock software back on it first, which takes an hour or so to complete the process. I'm not sure they will give me a replacement or not, I suppose I could tell them the SIM card isn't detected some of the time. I don't think they were really supposed to price match the blue version at 599.99 as they are the only ones carrying it. I'm afraid they won't give me a replacement at the same price. Any thoughts or help is appreciated.
Y2J
They give you a 14 day exchange policy so you shouldn't have an issue exchanging it since you have a hardware issue from what it sounds.
Sent from my HTC One using xda app-developers app
So I somehow soft bricked my SGS4, think I unistalled something I shouldn't have with Titanuim backup. Contacted T-mobile and am receiving a new phone under my warranty for just the 5 dollar processing fee. Knowing I was getting another phone I figured I'd try to fix the one I had. Went into download mode and fixed it. What do I do now ? I don't want to be billed for the whole phone price. Also a known issue before the soft brick was my sd card wasn't being recognized. So even though my old phone is technically fixed from the issue I reported to get the replacement, the sd card still isn't functioning so it's still broke essentially.
arbyn said:
So I somehow soft bricked my SGS4, think I unistalled something I shouldn't have with Titanuim backup. Contacted T-mobile and am receiving a new phone under my warranty for just the 5 dollar processing fee. Knowing I was getting another phone I figured I'd try to fix the one I had. Went into download mode and fixed it. What do I do now ? I don't want to be billed for the whole phone price. Also a known issue before the soft brick was my sd card wasn't being recognized. So even though my old phone is technically fixed from the issue I reported to get the replacement, the sd card still isn't functioning so it's still broke essentially.
Click to expand...
Click to collapse
I'm having trouble seeing the issue here...? The SD card wasn't being read, you soft bricked it messing around, ordered a new phone, fixed the 1st phone's soft brick and the SD card still isn't being read. So if that is right, then what is the problem with returning the first phone since it was not working properly?