I receive this error when I boot into fastboot or HBoot modes. When I power on normally, it boots up fine (takes longer than usual), the slider lock screen comes on BUT the touchscreen doesn't work.
Also, this phone is flashed to Cricket (I'm not a Verizon customer) so while the phone is technically under warranty, I'm not sure Verizon will honor the warranty.
Any thoughts?
Downgrade to 1.5 if possible.
PCDPhones can probably fix it, the warranty is technically through them.
I'd go to their website and call them up. They'll have you mail your phone to them. OR find a Verizon friend that you can re-flash the phone back to Verizon, and take it into a Verizon store. They will either give that person an exchange or mail them a new phone.
If you send your phone to PCDPhones, it can be 2 weeks, but they DO honor the warranty. Possibly if you take it to Verizon as well, I'm NOT sure. I know HTC still honors this warranty, and it's done through PCDPhones. Sounds like your touch screen went bad.
You could try to downgrade if you're worried that you won't be under warranty, with http://www.androidforums.com/htc-droid-eris/ in the All Things Root area in AcidBaths' thread on his first post there, hboot and all, so that you're "covered by warranty" - to be honest I bet if it's a physical problem - which it sounds like it is - they won't care about the software anyway
ok so I got the $5.18/ month insurance from Verizon, they tried to offer a $6.99/month plan that adds a 6 month warranty to the exchange and then took it back saying you cant with the thunderbolt.
So my question is should I just tell them I lost the phone and get to keep the battery, sd card, and possibly fix the touch screen later to put it on Metro PCS? Verizon says they cover lost phones, does anyone know if I will have more trouble if my phone is lost versus broken?
Also if its broken is there anyway of getting out of the $100 deductible?
Anyone know if I have to wait a day after adding insurance or any trouble I will run into with this?
Ok, my Vibrant decided it didn't want to fully boot one morning when I tried turning it on. I then called T-mobile to try and fix the problem. They couldn't do it due to the phone being hardware locked. They then told me they were sending a warranty replacement. I decided to google the problem and found that I could fix the problem using Odin and adb. I was going to cancel the warranty replacement, but I got a text saying the phone was on its way. Anyway, the phone showed up and I decided to test it to see if it has the hardware lock, which it does not. I was wondering if it would be best to call T-Mobile and tell them that I do not need it anymore and return it. Or, if I should keep the new one seeing as it doesn't have hardware lock? What would you do?
Thanks.
You can still send the warranty phone back to them if you like/want your phone.
So long as they get a phone back, you won't be charged for it.
If your old phone is hardware locked why would you want to keep it. You would have to run the hardware lock fix or the same thing or worse could happen to you again
I have a 16GB Galaxy SIII GT-I9300 international.
A few days ago it started repeatedly rebooting. The reboot frequency increased until it would not reboot at at all.
I tried a number of fix suggestions. None worked.
None of the software/firmware fixes will work because the phone simply won't switch on.
I believe the problem is with the motherboard memory. The phone is a month out of warranty so I don't think Samsung will fix it for free. Besides, I opened the case.
I'd like to know exactly how I can can make sure I order the right replacement board and and what other steps I need to take to get phone working. Fortunately I have a full SD card backup
TEXT to large cannot read it .
jje
Hi all
I recently sold my tablet on that auction site, but the buyer complained about the SD card slot and sent it back to me. I sent it in fully working order but could clearly see the buyer had messed it up! I went to PCworld/Currys to get it fixed but they sent it back saying due to customer damage they wont fit it, so fuming not once but twice! I asked if they could fix it if I paid but they told me they dont do repairs..WTF!
Anyone on here know if there is a fix or how to get it open?
Cheers
Hello XDA,
I am in a bit of a sticky position. I have a Sony Xperia Z2 D6503. I purchased the phone from a 3rd party seller on Amazon. The purchase was made around 3 months ago. With the £350 purchase i got standard earphones, charger and original box with the phone. The best thing the phone came with and i assume came with every Sony smartphone is a 2 year warranty.
This warranty entitles me to give the phone back and they repair the problem. Problems only being something i could not have caused, like overheating motherboard.. Or whatever.
The problem i have is my phone wont allow me to use any SIM card. It did when i first got it then after a couple of weeks the phone stopped sending or receiving phone calls and text messages . The weird thing is the 3G internet still works when i have my SIM inserted in the phone.
I obviously got worried and started searching why it happened & how can i possibly fix this. The research i done gave me the conclusion of my phones IMEI is blocked. So straight away i contacted Amazon and they gave the money back and i still have the phone (strangely)
I am now wondering weather i can use my Sony warranty and see if they will repair the phone even though it may be blocked. I have found out that i will not get in trouble as i have legit receipts that show i bought this phone before it was blocked and i have a reasonable reason why i have it.
Would Sony repair or replace my phone even if the IMEI is blocked? Considering the phone is in warranty and i have receipts to prove the purchase.
Please can you give me other possible solutions to this annoying problem.
Kind Regards,
HaroonZ2
I don't see why you shouldn't go for it, the alternative is to end up with an expensive media player.
But hasn't the seller contacted you yet? I find this pretty strange, but there's no reason to have any legal troubles if the third party didn't do anything about it.
catalin.v said:
I don't see why you shouldn't go for it, the alternative is to end up with an expensive media player.
But hasn't the seller contacted you yet? I find this pretty strange, but there's no reason to have any legal troubles if the third party didn't do anything about it.
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The people I bought the phone from stopped replying over Amazon. So as policy amazon had to repay the money. However, they don't care what I do with the phone.
That's what I had in mind. I have a great media player. And £350. But imagine if I had a working sony Z2 and £350. You can't blame me for trying..
Cheers
Go to Sony and tell them about your problem, you've got nothing to lose.
Your point is valid, you've done nothing wrong, and even if they refuse to repair it on warranty, you get to keep the phone.
catalin.v said:
Go to Sony and tell them about your problem, you've got nothing to lose.
Your point is valid, you've done nothing wrong, and even if they refuse to repair it on warranty, you get to keep the phone.
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Yeah, I guess.
Cheers
Have you tried going to Settings> Wireless & Networks > More...> Internet settings (Download settings for internet and MMS). Also SIM cards do fail from time to time. I would get another from your carrier and then check that your APN settings are correct.
TailsNeon556 said:
Have you tried going to Settings> Wireless & Networks > More...> Internet settings (Download settings for internet and MMS). Also SIM cards do fail from time to time. I would get another from your carrier and then check that your APN settings are correct.
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Yes, this was one of the many things I have tried. Ive even considered changing the IMEI.. But I won't.
I have ran in to a dead end with this problem.. It seems like there is not much more I can do apart from taking a risk and giving it too Sony.
Cheers,
Haroon
I have a warranty concern as well, though it isn't an issue with a blocked IMEI.
I tried to pull out the sim tray today and it got stuck and in my frustration (and having no other solution) I used tweezers to pull it forcefully out. Pretty sure it got stuck on the contacts of the MB and bent them, since the tray won't go back in now. Now I can see this as kind of my fault, but not really right? I didn't do anything to make it get stuck and I'm not sure how else I'd have been able to access the sim slot. I obviously won't tell them I forced it out, but any chance they'd fix it on warranty?
hanano17 said:
I have a warranty concern as well, though it isn't an issue with a blocked IMEI.
I tried to pull out the sim tray today and it got stuck and in my frustration (and having no other solution) I used tweezers to pull it forcefully out. Pretty sure it got stuck on the contacts of the MB and bent them, since the tray won't go back in now. Now I can see this as kind of my fault, but not really right? I didn't do anything to make it get stuck and I'm not sure how else I'd have been able to access the sim slot. I obviously won't tell them I forced it out, but any chance they'd fix it on warranty?
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I'm sure they'll charge you for that.
They consider these type of fault, as user misuse.
mariosraptor said:
I'm sure they'll charge you for that.
They consider these type of fault, as user misuse.
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Yes that is something you will have to pay for. Like I said, Sons free warranty deal is only applied when the phone has an internal or external fault cased by the phone itself. Something a consumer damaged breaches the Sony warranty. Therefore you would have to pay some fee.
I don't know what you would pay; it may be something like a charge for sony looking at the phone then extra charge for it to be repaired.