[Q] HTC One Suddenly Dead - Android Q&A, Help & Troubleshooting

HI,
I've been using this phone for over 2 months with no issues.
3 Days ago, the phone died while holding it and browsing the menu.
I thought the battery is dead as it had around 20% left.
Ever since the phone is not showing any sign of life. not even the charger LED turns on.
Can anyone suggest something that might work?

Is it rooted? Can you go into bootloader or recovery? If not, then send it in for RMA as I'm sure you have warranty
Sent from my Nexus 4 using XDA Premium 4 mobile app

Related

constantly switching off help

The phone has been working fine all day and now for the past hour it dose not even stay one for 2 minutes before switching off. battery keeps going up and down arrhhrhggg
I tried to root it but had no luck so I am now using KE1 firmware Do I return the phone as faulty? although the phone has no issues when in odin?
Phone is going back for a replacement
Replacement came, this one actually works
Sent from my GT-I9100 using XDA Premium App

Battery Dead

So my 80 G9 got the dreaded battery dead issue (bug in the android UI made it think it was charging when it wasn't, so it drained and died)
Now I'm stuck. I've got it plugged in and it's doing the pulse 4 times then long blank then pulse 4 times... On the LED, and I'm trying to get it to charge. Any ideas?
Sent from my HTC Desire HD using XDA
Quinny899 said:
So my 80 G9 got the dreaded battery dead issue (bug in the android UI made it think it was charging when it wasn't.
Click to expand...
Click to collapse
That happened to me before.
I left my G9 flat for a good bit and left it charging for a day.
It booted.
Sent from my R800i using xda premium
Got it back
Sent from my ARCHOS 80G9 using XDA Premium HD app
My G9 seems to be tatally dead since this morning.
It happened once before that it didn't start up, only flashing LEDs but than it suddenly worked again after some hours being connected to the charger.
But now it's different. I was using my tablet, i think the battery was not empty but the device got unresponsive and I hold power 10 seconds to switch it off and on to reset the device. But it didn't turn on again. Not even flashing LEDs, nothing, just dead, and still dead after some hours charging. I regret having bought a G9, this device is nothing but trouble.
EDIT: OMG, power LED just turned green after having had the charger disconnected half an hour and than reattached it.
Looks promising, will leave it charging an hour before I try to switch it on.
EDIT2: grrr, green LED just means the still dead brick is fully charged
Same here.
Tried everything. Could not get it to charge. I returned it and got a new one.
Quinny899 said:
Got it back
Sent from my ARCHOS 80G9 using XDA Premium HD app
Click to expand...
Click to collapse
Looks like it worked for you too
Sent from my R800i using xda premium
I've suffered from 2 battery issues.
1) i drained the battery so much it would not turn on even after plugging it in
solution: plug it in for a few minutes/hours/days untill it wants to turn on
2) device would not receive a charge (who knows if this was my fault or archos fault)
solution: hope you have not had your device more than 1 year so you are still under warranty and ship to archos for them to fix
right now i'm waiting for archos to ship me a new device
Shano56 said:
I've suffered from 2 battery issues.
1) i drained the battery so much it would not turn on even after plugging it in
solution: plug it in for a few minutes/hours/days untill it wants to turn on
2) device would not receive a charge (who knows if this was my fault or archos fault)
solution: hope you have not had your device more than 1 year so you are still under warranty and ship to archos for them to fix
right now i'm waiting for archos to ship me a new device
Click to expand...
Click to collapse
Both happened to me.
DIY FTW
Sent from my R800i using xda premium
IrishStuff09 said:
Both happened to me.
DIY FTW
Sent from my R800i using xda premium
Click to expand...
Click to collapse
if i was not under warranty i would be with u on that one. i've heard of ppl getting free upgrades after they ship for repair...might as well take the gamble xD
my device is not charging at all and usb is not working and battery level is 28% any
suggestions?
put the device in warm environment for around 30 minutes and try to charge it. I used my room heater and air conditioner to make it warmer and then it started charging. Thats how G8 devices are getting through this problem. Try it with your G9 hope it works!
Shano56 said:
if i was not under warranty i would be with u on that one. i've heard of ppl getting free upgrades after they ship for repair...might as well take the gamble xD
Click to expand...
Click to collapse
I sent my lads gen8 back with charging problems now hes got a new 101 gen9. So I'd at least try and see if they do upgrade.
Sent from my LT26i using Tapatalk

[HELP] Having battery bad issues with my DNA.

The battery used to run flawlessly since I got the phone 8 months ago, I got an average of 12 hrs of battery life. Suddenly a week ago my battery did not last more than 5 hours for some reason, even when I'm at work and it would be on idle for about 8 hours and ends up at 40-30%. I tried killing apps (never did before) and restarted the phone and all. I don't know what's wrong. I really don't want to reset the phone.
Does anyone have a similar issue or a solution to this?
Sent from my HTC One using XDA Premium 4 mobile app
I would probably just reset the phone and don't download any apps for a few days to see if it was a rogue app.
Also is it in a case and getting hot? My friends s3 was in a case and pocket and would get too hot and die fast. Also the hot phone caused a crack in his screen from a 1 foot drop.
Sent from my HTC6435LVW using xda app-developers app
Nope the phone does not get hot at all, it stays at the same yet cool idle temperature.
Sent from my HTC One using XDA Premium 4 mobile app
Use wakelock detector and see if you have any apps causing a wakelock.
Sent from my Droid DNA using Tapatalk 4
It's most likely a rogue app.
Sent from my HTC6435LVW using XDA Premium 4 mobile app

HTC one died

Last night, my HTC one died. I plugged it in and no chargin indicator light came on. I tried multiple chargers, and still nothing. Called T-mobile today and my replacement should be here tomorrow. Anyone know what would cause something like this to happen?
Did you try multiple outlets?
Same thing happened to me. Turns out the motherboard on these phones is faulty and likes to fry itself.
Glad I bought my nexus 5 today to get rid of HTC for life
Sent from my HTC One using Tapatalk
emd2009 said:
Same thing happened to me. Turns out the motherboard on these phones is faulty and likes to fry itself.
Glad I bought my nexus 5 today to get rid of HTC for life
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
I was on a 15 minute video call last night and had to end the call because the phone was actually starting to get uncomfortable to hold. It literally felt like one of those hand warmers. Way too hot.
Had the same thing happen to me last week. Got my replacement a couple days after.
Sent from my HTC One using XDA Premium 4 mobile app

Droid DNA won't turn on, Please Help

The software on the phone was acting up and the phone kept randomly turning on and off, so I opened up recovery and tried to restore an old back up so I could keeping using it. Well, little did I know the phone was going to die half way through the restore. The phone will now not turn on, and it wont charge. I'm wondering if the software is required to charge the phone, does anyone know?
First question why did you run a restore with a pretty much dead phone.
Second can you hold power button and does any of the buttons flash.
Sent from my HTC6600LVW using XDA Premium 4 mobile app
Probably bricked it. If you can't get into the bootloader your only option is jtag.
Sent from my HTC6435LVW using XDA Premium 4 mobile app

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