HTC one died - T-Mobile HTC One (M7)

Last night, my HTC one died. I plugged it in and no chargin indicator light came on. I tried multiple chargers, and still nothing. Called T-mobile today and my replacement should be here tomorrow. Anyone know what would cause something like this to happen?

Did you try multiple outlets?

Same thing happened to me. Turns out the motherboard on these phones is faulty and likes to fry itself.
Glad I bought my nexus 5 today to get rid of HTC for life
Sent from my HTC One using Tapatalk

emd2009 said:
Same thing happened to me. Turns out the motherboard on these phones is faulty and likes to fry itself.
Glad I bought my nexus 5 today to get rid of HTC for life
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
I was on a 15 minute video call last night and had to end the call because the phone was actually starting to get uncomfortable to hold. It literally felt like one of those hand warmers. Way too hot.

Had the same thing happen to me last week. Got my replacement a couple days after.
Sent from my HTC One using XDA Premium 4 mobile app

Related

[Q] Battery Not Discharging...?

I just got my TP 4 days ago and installed all the latest updates. Something I've noticed is that my battery was showing 87% for 2 days straight. I just realized that and when I went to battery stats it was showing ''Battery 87%-Unknown''. Rebooted and my Prime showed me 4% battery. I am charging it now and will keep an eye on it in the next couple of days-I have 14 days to exchange it.
Anyone else having similar issues or any issues with the battery?
Thanks in advance.
Yes! Mine was stuck at 93%! Then it suddenly switched off, probably flat battery. But now its been on charge for 2 odd hours and it still won't switch on! :-(
Sent from my HTC Sensation XE with Beats Audio using XDA
curtis818 said:
Yes! Mine was stuck at 93%! Then it suddenly switched off, probably flat battery. But now its been on charge for 2 odd hours and it still won't switch on! :-(
Sent from my HTC Sensation XE with Beats Audio using XDA
Click to expand...
Click to collapse
Hmm. Try soft-resetting it-Ive read somewhere it helps. Hmm, I wonder if it will happen again- that is an odd issue. If it does it again I will exchange it! Other than that I love the tablet!
Sent from my LG-P999 using xda premium
Pecata said:
Hmm. Try soft-resetting it-Ive read somewhere it helps. Hmm, I wonder if it will happen again- that is an odd issue. If it does it again I will exchange it! Other than that I love the tablet!
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Well it switched back on this morning after charging all night. But its stopped at 93% again! :-(
Sent from my Transformer Prime TF201 using XDA

HTC AMAZE Keeps shutting down

Every day my HTC AMAZE 4g keeps shutting down multiple times a day, is there a fix or should I request another one from T-Mobile?
Sent from my HTC VLE_U using XDA
I'm having the same issue. 4-5 times a day it'll just shut down and then take it's sweet time rebooting. Im rooted running stock 2.3.4 trying to upgrade to ICS which kind of tumbles into another issue. I'm trying to do the update to ICS via the OTA update and when it powers down it just boots into the Bootloader screen. My status for my bootloader shows <RELOCKED> followed by <SECURITY WARNING>.
If anyone could shed a little insight that'd be aces.
The random reboot issue seems to be battery related from what others have stated.
Sent from my HTC_Amaze_4G using xda premium
Radioslave said:
I'm having the same issue. 4-5 times a day it'll just shut down and then take it's sweet time rebooting. Im rooted running stock 2.3.4 trying to upgrade to ICS which kind of tumbles into another issue. I'm trying to do the update to ICS via the OTA update and when it powers down it just boots into the Bootloader screen. My status for my bootloader shows <RELOCKED> followed by <SECURITY WARNING>.
If anyone could shed a little insight that'd be aces.
Click to expand...
Click to collapse
Why don't you update to ics manually? And as above has stated contact HTC tell them you have defective battery.
Sent from my HTC_Amaze_4G using xda premium
yespinosa said:
The random reboot issue seems to be battery related from what others have stated.
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
I can confirm this. I called t-mo and they basically told me that I'm SOL on a battery replacement. So, I got the Anker 2 pack on Amazon for 30 bucks, and I haven't had a reboot since.
Had the same issue. Called HTC tech support bypassing T-Mobile since I use a different carrier. HTC sent me a replacement battery.
Sent from my HTC_Amaze_4G using XDA
mahgninnuc93 said:
Had the same issue. Called HTC tech support bypassing T-Mobile since I use a different carrier. HTC sent me a replacement battery.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
I guess I should call HTC as well. I thought about calling them, but the Anker has a big better so I didn't mind plopping down 30 for 2 batteries.
Mine shuts down also. Then when it boots back up it has 20% less battery -.- isn't that annoyin ? Lol
Sent from my HTC_Amaze_4G using XDA
fuego77 said:
Mine shuts down also. Then when it boots back up it has 20% less battery -.- isn't that annoyin ? Lol
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
you have a faulty battery.
this sounds like a recall-type of deal here. i'm having the same issues with my oem battery. called htc the other day, and they wanted my cc info to replace the battery. i'd still have to pay for shipping the old one back to them. will try calling again, and see if i can get one for free lol
fuego77 said:
Mine shuts down also. Then when it boots back up it has 20% less battery -.- isn't that annoyin ? Lol
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
same thing with mine. went through 2 amaze 4g's and 5 batteries in 2 months. I end up buying a new battery once every 2 weeks.
One thing i know that WILL kill my battery is if i plug it into the outlet on an amtrak train. Every time i exit the train, its dead. Learned that the hard way.
I also keep the rubber case that came with it off. It happens less and less that way. I think it's overheating, since it was very hot out each time.
Hello guys,
I've also about the same problem, My Amaze is Asian version with JuopunutBear S-OFF and ICS Speed Rom installed.
The problem with my phone is that while its charging or in use, it doesn't shut down, but when idle for some time with no music application running in background, it shut down.
then it doesn't turn on unless you pull the battery for a while and re insert it,
Can anyone plz tell me what's the issue, is it battery or some culprit application?
Thanks
I had the same issue on my phone. It was due to the kernel issue .I flashed super wipe once & flashed backup again . Now my battery is ok & I found no rendom shutdowns anymore . try this if it helps you.
Using stock rom 4.0.3 s-off Rooted.
HTC Amaze 4G.
Saanus1 said:
I had the same issue on my phone. It was due to the kernel issue .I flashed super wipe once & flashed backup again . Now my battery is ok & I found no rendom shutdowns anymore . try this if it helps you.
Using stock rom 4.0.3 s-off Rooted.
HTC Amaze 4G.
Click to expand...
Click to collapse
which kernal you're using now??
I used to had the same issue. Tried updating Android using stock, changing the ROM to a custom one (CM, Energizer, etc.), changing the kernel. nothing seemed to help. In the meantime, I bought a battery from eBay. Took about 3,5 to 4 months to arrive (yeah, **** me, I'm from Argentina). I put it on and VOILĂ€. Holy solution.
It is an Anker one, so it has more capacity also
I m using faux kernel v. 31
Sent from my HTC Amaze 4G using xda app-developers app
N yes i dont have any battery related issues. See attached photo.
Sent from my HTC Amaze 4G using xda app-developers app
take the battery out and put it back in. Without turning on the device charge for 4 hours.
Turn on the device but let charge for another hour. This seems to have worked for me.
I have the same problem!But I have it just when I am calling,is it the battery trouble?Or the kernel I am using?I am using faux123 v31
CNwenabx said:
I have the same problem!But I have it just when I am calling,is it the battery trouble?Or the kernel I am using?I am using faux123 v31
Click to expand...
Click to collapse
same problem with me, phone shuts down in calls.
any 1 plz help???
slowy77 said:
same problem with me, phone shuts down in calls.
any 1 plz help???
Click to expand...
Click to collapse
well,I find where the problem is.The problem is nightmire kernel,The trouble disappear when you use stock sense 3.6,htc kernel.

[Q] Re-charging time

Hi,
I am finding that it takes an extremely long time to re-charge the HTC One X Plus - I don't get a full battery when leaving it charging over night.
How long should it take to charge?
I am using the supplied charger.
Thanks,
Ben
Happened to me first time too, but is much better now...
It takes about 3 h.
Sent from my HTC One X+ using Tapatalk 2
Thanks.
I've had it for a couple of weeks. Hopefully it will improve.
Sent from my HTC One X+ using xda app-developers app
Hey Mate, I was in ur boat the first days and it scared the hell out of me till i ordered a new original HTC charger from their Web Site as my HTC didnt come with a supplied one cuz of O2s stupid environment friendly blahs. Now it charges fully within two hours maybe

wireless charging sucks?

just tried my friends wireless charger he got for the dna from verizon and it charged 2% in an hour lol what a pos
i dont have any case on my phone and the charger was plugged in the wall not usb
my phone charges fine from the regular charger, anyone else try the wireless charger and have good results?
hyphydragon said:
just tried my friends wireless charger he got for the dna from verizon and it charged 2% in an hour lol what a pos
i dont have any case on my phone and the charger was plugged in the wall not usb
my phone charges fine from the regular charger, anyone else try the wireless charger and have good results?
Click to expand...
Click to collapse
My wireless charger is awesome bro works great only thing is sometimes at night I knock it off the base so it doesn't charge lol.
Sent from my HTC6435LVW using Tapatalk 2
I agree. You phone might have the issue or his pad because Mine is awesome. Almost as good as a real charger. So glad I got it. Use it every night.
Sent from my BAD SEED's tranquil DNA with xda premium
idk the only thing i can think is maybe i placed the phone wrong, ill try it again tonight
DaPitt84 said:
I agree. You phone might have the issue or his pad because Mine is awesome. Almost as good as a real charger. So glad I got it. Use it every night.
Sent from my BAD SEED's tranquil DNA with xda premium
Click to expand...
Click to collapse
What charger are you using? Wireless charging work on all ROMs?
His: HTC DNA
Hers: LG Optimus G
I'm on bad seed Rom. Yes it should work on all.
The iq or something like that. Heard the Nokia one sucks.
Sent from my BAD SEED's tranquil DNA with xda premium
DaPitt84 said:
I'm on bad seed Rom. Yes it should work on all.
The iq or something like that. Heard the Nokia one sucks.
Sent from my BAD SEED's tranquil DNA with xda premium
Click to expand...
Click to collapse
I'm using whatever one you purchase from Verizon I believe that one is Nokia like I said mine is awesome!
Sent from my HTC6435LVW using Tapatalk 2
We just switched to Verizon from TMO, got two DNAs and two Nokia chargers and couldn't be happier they charge the phones really fast. Was actually surprised how fast they charge the phones, thought they were more of a overnight charger, I was wrong.
DaPitt84 said:
I'm on bad seed Rom. Yes it should work on all.
The iq or something like that. Heard the Nokia one sucks.
Sent from my BAD SEED's tranquil DNA with xda premium
Click to expand...
Click to collapse
I have the Nokia one and it works like a dream. I never use the usb charger anymore.
I actually have both the LG charging pad from Verizon and a Nokia charging pad (Not the fatboy, but the pad alone) and from what I can tell the Nokia pad is far superior. The entire pad is a charger (It is smaller than the phone) so there is no guess work getting it to charge, it also doesn't make that awful *BEEEEEP* every time you try to place the phone on the pad, it only has a single notification light to indicate charging which i prefer, most importantly it seems to charge much faster than the LG charging pad. The LG pad overtime seems to have gotten more choosy about where i place the phone, and does not charge the phone nearly as quickly as it originally did. (Which was never as fast as the Nokia pad mind you.)
Though in regards to the 2% thing that has not ever happened to me. Mine charges almost as well as a regular charger (at least on the nokia pad), I would also guess your friends charger is bad, or your phone is doing something that is using more power than is being put back into it, or there is something wrong with the phone itself. I'd give it another go and see if it was just a fluke. Too bad you don't have another pad to test with to narrow down the issue you're having.
Good Luck though in any case!
Mine is the qzens.
Just had read that people had their DNA stop wirelessly changing when they had the Nokia one. Probably coincidence cause that's what Verizon sells. I got mine used from someone that sold their DNA
Sent from my BAD SEED's tranquil DNA with xda premium
I got the fatboy.
I've had it for a few months. I can't complain one bit. Charges just fine.
Sent from my HTC6435LVW using xda app-developers app
2 percent is bad.. but remember it will not charge as fast as plugged in. if you look, the charger only outputs 700mah whereas the wall chargers output 1a
Sent from my Samsung Galaxy S4 using Tapatalk 4 Beta
mine works great just the phone turns really hot!
Sent from my HTC X920e using xda premium
I have the Nokia one Verizon sells. Works fine as long as I have it positioned well. Have to make sure its on the bottom of the phone and the white notification light on the charger is on.
Sent from my HTC6435LVW using xda app-developers app
I also have the Nokia one that Verizon sells and it works great for me. Almost as quick as when I plug in. I charge it overnight and it's never been and issue
Sent from my HTC6435LVW using xda app-developers app
do you guys find the phone really hot when wireless charging? mine runs really hot! mine is nokia dt-900
Sent from my HTC X920e using xda premium
live2die said:
do you guys find the phone really hot when wireless charging? mine runs really hot! mine is nokia dt-900
Sent from my HTC X920e using xda premium
Click to expand...
Click to collapse
It used to get hot but doesn't anymore.
Sent from my HTC6435LVW using xda app-developers app
cstrife999 said:
It used to get hot but doesn't anymore.
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
what did you do to calm it down mine is always hot
Sent from my HTC X920e using xda premium
live2die said:
what did you do to calm it down mine is always hot
Sent from my HTC X920e using xda premium
Click to expand...
Click to collapse
Honestly nothing. It was just the first few times I charged it. Make sure it's on there correctly. That's about it.
Sent from my HTC6435LVW using xda app-developers app

[Q]I think my DNA is dead...

I had my phone today and everything seemed to be running fine but I happened to let it die completely while in my pocket. I went to plug it in and no LED, no charging, no nothing. When I put it on my wireless charger, the charger's green light says it is charging but my phone doesn't seem to respond to anything. I tried holding down Power+volume up+volume down and still nothing. Before it happened i was running official CM10.2 and the crpalmer kernel and everything seemed great. What do ya'll think?
Definitely sounds like you're going to need a replacement. I'm hoping you have a warranty?
jhurst747 said:
Definitely sounds like you're going to need a replacement. I'm hoping you have a warranty?
Click to expand...
Click to collapse
Nope. I've had the phone for more than a year. looks like ill be using my old thunderbolt until i get my upgrade.
Ouch. At least you have a backup. I'm assuming that you don't have the insurance? I've never had to use it, but as expensive as these things are and the fact that I have 3 children makes me paranoid.
Droid DNA. VIPER 2.5 using Tapatalk.
jhurst747 said:
Ouch. At least you have a backup. I'm assuming that you don't have the insurance? I've never had to use it, but as expensive as these things are and the fact that I have 3 children makes me paranoid.
Droid DNA. VIPER 2.5 using Tapatalk.
Click to expand...
Click to collapse
Nope, no insurance. I'm regretting that now though.
my friends dna did the same thing. he let the battery run out one time overnight and it would never charge or turn on again.
Leave it on the wired factory charger for 24 hours , then try to power it up
RLGL said:
Leave it on the wired factory charger for 24 hours , then try to power it up
Click to expand...
Click to collapse
This
Sent from my DLX using xda app-developers app
I just let it sit overnight on my desk and tried plugging it in again this morning. LED began flashing and once it turned solid I booted it up and everything seems normal. That was weird. I will try and prevent the battery from draining the entire way again.
You can still add insurance. Call and they will add it. I had no ins for 5 months and decided to add it.
Sent from my HTC6435LVW using XDA Premium HD app
Glad to hear you saved your bacon.
Droid DNA. VIPER 2.5 using Tapatalk.
Battery pull
When that happens, the battery usually has to be pulled for it to turn back on. The problem is, the DNA doesn't have a removable, or even easily accessible battery. This same problem happened to me a while back, and the remedy was to pry off the back cover, unscrew the metal plate holding the battery connector to the board, and unplug the connector for about 10 or 15 seconds before reconnecting it. After that, charging LED came on like normal and the phone booted up just fine. It's only happened twice in the last 3 months, and it works every time.
Lesson learned - don't let the battery die!
dcramer67 said:
I just let it sit overnight on my desk and tried plugging it in again this morning. LED began flashing and once it turned solid I booted it up and everything seems normal. That was weird. I will try and prevent the battery from draining the entire way again.
Click to expand...
Click to collapse
would you mind please changing the title of this thread to reflect that this has been solved glad you got your DNA back up and running!
lucky_strike33 said:
You can still add insurance. Call and they will add it. I had no ins for 5 months and decided to add it.
Sent from my HTC6435LVW using XDA Premium HD app
Click to expand...
Click to collapse
This it not true. Or atleast where I live it isn't.
It's official. My old DNA is dead. I had it plugged in the following day after it started working again. When I woke up, it was turned off and refused to turn back on. I am not sure what happened. I am guessing the battery shorted out or something like that but who knows? I've since moved on to the HTC One and I'm digging the upgrade
dcramer67 said:
It's official. My old DNA is dead. I had it plugged in the following day after it started working again. When I woke up, it was turned off and refused to turn back on. I am not sure what happened. I am guessing the battery shorted out or something like that but who knows? I've since moved on to the HTC One and I'm digging the upgrade
Click to expand...
Click to collapse
What did you do with your old dna ?
Still got it? I'd like to try to revive it if I can
Sent from my HTC6500LVW using XDA Premium 4 mobile app
I still have it. I thought about buying a replacement battery and trying to see if I can take it apart and repair it just for fun.
Sent from my HTC6500LVW using xda app-developers app
dcramer67 said:
I still have it. I thought about buying a replacement battery and trying to see if I can take it apart and repair it just for fun.
Sent from my HTC6500LVW using xda app-developers app
Click to expand...
Click to collapse
I am in need of a dna would you be willing to part with it?
I am needing a test unit so I can finish fixing wifi for kit kat sense and gpe roms
And I have a buddy who can fix this if I can't
Sent from my HTC6500LVW using XDA Premium 4 mobile app
dcramer67 said:
I still have it. I thought about buying a replacement battery and trying to see if I can take it apart and repair it just for fun.
Sent from my HTC6500LVW using xda app-developers app
Click to expand...
Click to collapse
dcramer67, You would be doing the whole DNA community a favor by selling your old device to Zarboz.
He has done so much for all of us :fingers-crossed:
Zarboz said:
I am in need of a dna would you be willing to part with it?
I am needing a test unit so I can finish fixing wifi for kit kat sense and gpe roms
And I have a buddy who can fix this if I can't
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I think I could part with my old DNA if you could put it to good use
Sent from my HTC6500LVW using xda app-developers app

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